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Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
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Programming TablesE-65 Appendix E - Customer Database Programming Overridden by Toll Restriction (COS) 9060 9080 9061 9081 9062 9082 9063 9083 9064 9084 9065 9085 9066 9086 9067 9087 9068 9088 9069 9089 9070 9090 9071 9091 9072 9092 9073 9093 9074 9094 9075 9095 9076 9096 9077 9097 9078 9098 9079 9099 Monitored by Toll Restriction (COS) 9100 9113 9101 9114 9102 9115 9103 9116 9104 9117 9105 9118 9106 9119 9107 9120 9108 9121 9109 9122 9110 9123 9111 9124 9112 9125-9999 Table E-15: System Speed Dial Numbers Programmed from the first Attendant Station. BIN # Telephone Number BIN # Telephone Number
E-66Programming Tables Appendix E - Customer Database Programming Table E-16: ACD Group Parameters (FLASH 60) Program CodeFlexible ButtonFunction Data FLASH 60ACD* Group 550 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) ACD* Group 551 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999)
Programming TablesE-67 Appendix E - Customer Database Programming Program CodeFlexible ButtonFunction Data FLASH 60ACD* Group 552 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) ACD* Group 553 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) Table E-16: ACD Group Parameters (FLASH 60)
E-68Programming Tables Appendix E - Customer Database Programming Program CodeFlexible ButtonFunction Data FLASH 60ACD* Group 554 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) ACD* Group 555 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) Table E-16: ACD Group Parameters (FLASH 60)
Programming TablesE-69 Appendix E - Customer Database Programming Program CodeFlexible ButtonFunction Data FLASH 60ACD* Group 556 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) ACD* Group 557 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) Table E-16: ACD Group Parameters (FLASH 60)
E-70Programming Tables Appendix E - Customer Database Programming FLASH 60ACD* Group 558 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) ACD* Group 559 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) Table E-16: ACD Group Parameters (FLASH 60)
Programming TablesE-71 Appendix E - Customer Database Programming FLASH 60ACD* Group 560 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) ACD* Group 561 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) Table E-16: ACD Group Parameters (FLASH 60)
E-72Programming Tables Appendix E - Customer Database Programming FLASH 60ACD* Group 562 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) ACD* Group 563 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) Table E-16: ACD Group Parameters (FLASH 60)
Programming TablesE-73 Appendix E - Customer Database Programming FLASH 60ACD* Group 564 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) ACD* Group 565 Programming 1Group Name 2Alternate Group 3Overflow Station 4Supervisor 5 CIQ Threshold (00-99) 6 Wrap-Up Timer (000-999) 7Primary Agent 8 Secondary Agent 9 Guaranteed RAN 10 Primary RAN 11 Secondary RAN 12 Transferred RAN 13 Over flow Timer (000-600) 14 Call Factor (0-999) Table E-16: ACD Group Parameters (FLASH 60)
E-74Programming Tables Appendix E - Customer Database Programming Table E-16: ACD Group Parameters (FLASH 61 & 62) Program CodeFlexible ButtonFunction Format Default Customer Data FLASH 61 1 ACD Ring Timer 000-300 060 2 ACD Message Interval Timer 000-600 060 3 ACD Overflow Timer 000-300 060 5 ACD No-Answer Recall Timer 000-300 000 6 ACD No-Answer Retry Timer 000-999 300 7 Guaranteed Message Timer 000-300 05 FLASH 62ACD RAN Announcement Tables 1 Announcement Table #1 YXXXMMM None 2 Announcement Table #2 YXXXMMM None 3 Announcement Table #3 YXXXMMM None 4 Announcement Table #4 YXXXMMM None 5 Announcement Table #5 YXXXMMM None 6 Announcement Table #6 YXXXMMM None 7 Announcement Table #7 YXXXMMM None 8 Announcement Table #8 YXXXMMM None *Features available with optional software.