Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

							Station Message Detail Recording 2-273
Chapter 2 - Features and Operation
SMDR Port Assignments
Description
PORT #1-- RS-232C port labeled SCMI on the MPB (recommended for maintenance use only)
PORT #3 -- Refers to the RS-232C connector on the optional SIU (recommended for ACD, 
ICLID, and SMDR uses)
PORT #4 -- Refers to the RS-232C connector on the optional SIU (recommended for ACD, 
ICLID, and SMDR uses)
PORT #5 -- Refers to the UART on the MPB2 (recommended for ACD, ICLID, and SMDR uses)
Programming Steps
1. Press the PORT flexible button (FLASH 21, Button #5) to determine which port to use for 
SMDR information.
2. Enter a valid number for the SMDR Port number:
[1]  = Port #1 (MPB On-Board RS-232C) (recommended for maintenance use only)
[3]  = Port #3 (RS-232C on optional SIU) (recommended for ACD, ICLID, and SMDR uses)
[4] = Port #4 (RS-232C on optional SIU) (recommended for ACD, ICLID, and SMDR uses)
[5] = Port #5 (UART on MPB2) (recommended for ACD, ICLID, and SMDR uses)
The LCD displays the current baud rate based on which Port number is assigned to the 
SMDR Port number.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Port #1 and the rate is set for 19.2K.
SMDR Call Qualification Timer
Description
The SMDR Call Qualification Timer determines the time needed to determine a valid SMDR 
call for reporting purposes. The SMDR Call Qualification Timer setting is variable from 
00-60 seconds in 1-second increments.
Programming Steps
1. Press the SMDR CALL QUAL TIMER flexible button (FLASH 01, Button #16). The following 
message displays:
2. Enter a valid number on the dial pad that corresponds to 00-60 seconds in 1-second 
increments.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … SMDR Call Qualification Timer is set to 30 seconds.
SMDR  CALL  QUAL 00-60
30 
						

							2-274St ation Relocation
Chapter 2 - Features and Operation
Station Relocation
Description
The Station Relocation Feature lets a user unplug their station and plug it into another 
location. Dialing a code followed by the old station number brings all the station attributes 
including extension number, button mapping, speed dial, and class of service to the new 
location.
Operation
1. A station can be relocated by unplugging it, then plugging it into a new location.
2. Dial [636] on the dial pad. Then, dial the extension number of the station being relocated. 
Once this is done, all station attributes are copied to the current station.

SINGLE LINE TELEPHONE
Not applicable
Conditions
» The station number that is dialed as the relocated station must be unplugged.
» The relocated station is given the station attributes of the station doing the relocating. 
The two stations trade station numbers and station attributes.
» If a keyset is plugged into the relocated position it has all station attributes of the 
relocating station. This feature is only applicable to keysets.
» Digital stations must be relocated to another digital port. If a digital user moves their 
station number to an analog port, the buttons are initialized and must be reprogrammed.
» Station Lock disables this feature.
If a station is assigned to a specific port and that station user unplugs their station 
and plugs it in at another location, the database administration programming is 
updated to reflect the new port change. Station lock will prevent this feature from 
working correctly. 
						

							System Parameters2-275
Chapter 2 - Features and Operation
System Parameters
Initialize System Parameters
Description
System Parameters may be initialized to set all data fields to their original default values. The 
following data fields are returned to their default values upon initializing the System 
Parameters.
Table 2-23: System Parameter Defaults
Program CodeFlexible
ButtonFeaturesDefault Value
(after initialization)
FLASH 01 SYSTEM TIMERS
1System Hold Recall Timer 60 sec
2 Exclusive Hold Recall Timer 180 sec
3 Attendant Recall Timer 1 min
4Transfer Recall Timer 45 sec
7 Pause Timer 2 sec
8 Call Park Recall Timer 180 sec
9Conference/DISA Timer 10 min
10 Paging Time-out Timer 15 sec
11 CO Ring Detect Timer 3=300 ms
12 SLT DTMF Receiver Timer 020 sec
13 Message Wait Reminder Tone 000=Disabled
14 SLT Hook Switch Timer 10=1 sec
15 SLT Hook Switch Bounce Timer 030=300 ms
16 SMDR Call Qualification Timer 30 sec
17 Automatic Call Back Timer 03 sec
18 Reminder Ring Timer 00 sec
20 Inter-Digit Timeout 5 sec
FLASH 02 ADDITIONAL SYSTEM TIMERS
1 Repeat Redial Timer 60 sec
2 Attendant Display Timer 01 sec
3 Call Coverage Ring Timer 05 sec
4 Modem Answer T / O 025 sec
5 Pulse Dial Inter-Digit Timer 300 ms
6 Programmable DTMF Time Operation 1=100ms 
						

							2-276System Parameters
Chapter 2 - Features and Operation
FLASH 05 SYSTEM FEATURES 1
1 Attendant Override Disabled
2 Hold Preference System
3 External Night Ring Disabled
4 Executive Override Warning Tone Enabled
5 Page Warning Tone Enabled
6Background Music Enabled
7 Least Cost Routing (LCR) Disabled
8 Account Codes - Forced Disabled
9 Group Listening Disabled
10 Idle Speaker Mode Disabled
11 Call Cost Display Feature Disabled
12 Music-On-Hold Enabled
13 Call Qualifier Tone Disabled
FLASH 06 SYSTEM FEATURES 2
1 Barge-In Warn Tone Enabled
2 CO Ring Tones Enabled
3 Verified Account Codes Disabled
4 Call Forward Display Enabled
5 External Day Ring Disabled
6 Overflow Station Forward Disabled
7 Direct Transfer Mode Enabled
8Station ID Lock Disabled
9 LCR Call Progress Enabled
10 One-Touch Recording Warning Tone Enabled
11 Ringback on Transfer Disabled
12 ACD Agent Recall Disabled
13 911 Feature Disabled
14 Enhanced 911 Disabled
15 VMID Station Numbers STA Numbers = VMIDTable 2-23: System Parameter Defaults
Program CodeFlexible
ButtonFeaturesDefault Value
(after initialization) 
						

							System Parameters2-277
Chapter 2 - Features and Operation
FLASH 07 FLASH RATES 
1 Incoming CO Line Ringing Red 480 ipm flutter
2 Incoming Intercom Ringing Red 120 ipm flutter
3 Call Forward Button Red Steady On
4 Message Wait/VM Button Red Steady On
5Message CallBack – DSS/BLF Red 120 ipm flutter
6Do Not Disturb – DSS/BLF Red 60 ipm Dbl Wink
7 Auto CallBack – DSS/BLF Red 120 ipm flash
8 UCD Available/Unavailable – DSS/BLF Red 60 ipm Dbl Wink 
9 Transfer CO Ringing Red 120 ipm flash
10 Recall CO Ringing Red 480 ipm flutter
11 Queued CO Ringing Green 480 ipm flutter
12 Exclusive Hold Green 120 ipm flash
13 System Hold Red 60 ipm Dbl Wink
14 In Use Hold (I-Hold) Green 60 ipm flash
15 Camp-On Button Red 120 ipm flash
16 Call Back Button Red 120 ipm flash
17 Line Queue Button Red 480 ipm flutter
18 Do Not Disturb Button Red Steady On
19 Intercom Hold Button Red 15 ipm flash
FLASH 09 2-6 MOH Assignments (Channels 4-8) None
7 E911 Power Failure Station None
8 Node/Hub Identification 01
FLASH 10 -- Attendant Station Assignment STA 100
FLASH 11 1  System Time And Date MMM/DD/YY, 12-hour 
display
FLASH 12 -- PBX Dialing Codes None
FLASH 13 1-4 Executive/Secretary Pairs None
FLASH 14 1-7 Relay Programming None
FLASH 15 BAUD RATE ASSIGNMENTS
1 Port #1 (labeled SCMI on MPB) 19.2K Baud
2 Port #2 (Modem - baud auto-negotiated) None
3 Port #3 (RS-232 on optional SIU on MISB) 9600 Baud
4 Port #4 (RS-232 on optional SIU on MISB) 9600 Baud
5 Port #5 UART on MPB 9600 Baud
FLASH 16 NETWORKING TABLES
1Trunk Group 00Table 2-23: System Parameter Defaults
Program CodeFlexible
ButtonFeaturesDefault Value
(after initialization) 
						

							2-278System Parameters
Chapter 2 - Features and Operation
Programming Steps
1. Press the SYSTEM PARAMETERS flexible button (FLASH 80, Button #1). The following 
message displays:
2. Press the HOLD button. A confirmation tone sounds.
2 Station Range (FROM) 1000
3 Station Range ( TO) 8999
4IP Address None
5 Ext BLF Cards 1-28 None
6 Check Status 0-1 Disabled
FLASH 20 1 DISA Access Code 100
2 Database Admin Password 3226
FLASH 21 1 SMDR Enable/Disable No
2 Long Distance/Local Assignment Long Distance
3 Character Print Assignment 80
5SMDR Port Assignments Port #1
FLASH 22 1 Automatic/Manual Operation Auto = No
2-8 Day of Week Programming M-F 08:00 17:00
Sat-Sun ##:## ##:##
FLASH 24 1-9 Card Slots (0-8) Slot 0
17-19 Cabinets (0-2) Cabinet 0
FLASH 47 T-1/ISDN ALARM PROGRAMMING
1 Carrier Alarm Loss Enabled
2Blue Alarm Enabled
3 Yellow Alarm Enabled
4 Red Alarm Enabled
5 Bipolar Alarm Enabled
6Frame Slip Alarm Enabled
7 Data Errors Alarm Enabled
11 Enable/Disable (Carrier Loss Alarm) Enabled
12 Clear Alarm Enabled
13 Minor Alarm 15 min
14 Major Alarm 30 min
15 Time Period 5 min
16 Attendant Display Enabled
INITIALIZE   SYS   PARAM
PRESS   HOLD
Table 2-23: System Parameter Defaults
Program CodeFlexible
ButtonFeaturesDefault Value
(after initialization) 
						

							System Parameters2-279
Chapter 2 - Features and Operation
Print System Parameters
Description
The currently stored customer database can be printed or uploaded into a file. This command 
dumps the entire database as a permanent record which can serve as a hardcopy of the 
database. The system baud rate must match that of the printer or receiving device. When 
printing the System Parameters the following data prints:

All System Timers

All System Wide Options (External Night Ringing, Hold Preference)

Attendant Station(s) Programming

Other System Assignments (Page/Relay Assign, Exec/Sec, SMDR)

Weekly Night Mode Schedule
Figure 2-21: System Parameters Printout
----- SYSTEM  PARAMETERS ---- --------------------SYSTEM FEATURES -------------
SYS HOLD RECALL
EXC HOLD RECALL
ATND RECALL TIMER
TRANSFER RECALL
PRESET FWD TIMER
CALL FWD NO ANS
PAUSE TIMER
CALL PARK TIMER
CONFERENCE TIMER
PAGING TIMEOUT
CO RING DETECT
SLT RCVR TIMER
M/W TONE TIMER
HOOK SWITCH TIME
HOOK SWT BOUNCE
SMDR CALL QUAL
AUTO CALL BACK
REMINDER RING
RELEASE GUARD
INTERDIGIT T/O
RPT REDIAL
ATTENDANT DISPLAY
CALL COVERAGE RING
MODEM ANSWER T/O
INT DIGIT PULSE
DTMF ON/OFF TIME
-- SYSTEM  FEATURES
ATTENDANT OVERRIDE
HOLD PREFERENCE
EXTERNAL NIGHT RING
EXECUTIVE WARNING
PAGE WARNING TONE
BACKGROUND MUSIC
LEAST COST ROUTING
FORCED ACCOUNT CODE
GROUP LISTENING
IDLE SPEAKER MODE
CALL COST DISPLAY
MUSIC ON HOLD
CALL QUALIFIER TONE
BARGE IN WARN TONE60
180
1
45
10
15
2
180
10
15
3
20
0
10
10
30
3
0
3
5
60
1
5
25
300
1
--------
DISABLED
SYSTEM
DISABLED
ENABLED
ENABLED
ENABLED
DISABLED
DISABLED
DISABLED
DISABLED
DISABLED
ENABLED
DISABLED
ENABLEDCO RING TONES
VERIFIED ACCT CODES
CALL FWD DISPLAY
EXTERNAL DAY RING
OVERFLOW STA FWD
DIRECT XFER
STATION LOCK
LCR CALL PROGRESS
RECORDING WARN TONE
MAINTENANCE
RINGBACK ON XFER
DID/TIE SIGNALING
911 FEATURE
-------------SYSTEM
INC CO RING
INC ICM RING
CALL FORWARD BTN
MSG WAIT VM BTN 
MSG CBCK DSS/BLF
DND DSS/BLF
AUTO CBCK DSS/BLF
UCD UNAVL DSS/BLF
TRANSFER CO RING
RECALL CO RING
EXCLUSIVE HOLD
QUEUED CO RING
SYSTEM HOLD
IN USE HOLD
CAMP ON BTN
CALL BACK BTN
LINE QUEUE BTN
DND BTN
ICM HOLD BTN
LEADING DIGIT 1
LEADING DIGIT 2
LEADING DIGIT 3
LEADING DIGIT 4
LEADING DIGIT 5
LEADING DIGIT 6
LEADING DIGIT 7
LEADING DIGIT OPTION
CENTREX DIGITS
VM ID DIGITSENABLED
DISABLED
ENABLED
DISABLED
DISABLED
ENABLED
DISABLED
ENABLED
ENABLED
DISABLED
DISABLED
DISABLED
DISABLED
LED
RED
RED
RED
RED
RED
RED
RED
RED
RED
RED
GREEN
GREEN
RED
GREEN
RED
RED
RED
RED
RED
LEADING
NONE
NONE
NONE
NONE
NONE
NONE
DISABLED
4
3FLASH RATES -------
480 IPM FLUTTER
120 IPM FLUTTER
STEADY ON
STEADY ON
120 IPM FLUTTER
60 IPM DBL WINK OFF
120 IPM FLASH
60 IPM DBL WINK OFF
120 IPM FLASH
480 IPM FLUTTER
120 IPM FLASH
480 IPM FLUTTER
60 IPM DBL WINK OFF
60 IPM FLASH
120 IPM FLASH
120 IPM FLASH
480 IPM FLUTTER
STEADY ON
15 IPM FLASH
DIGIT 
						

							2-280System Parameters
Chapter 2 - Features and Operation
MUSIC CHANNEL[3..8] CABINET SLOT TYPE
CO - ## #### ## ## ## ------- ---- ----
0 0 DT24
ATTENDANT STATIONS 0 1 DTIB
100 ## ## ## ## ## ## 0 2 DTIB
0 3 NONE
DATE & TIME FORMAT 0 4 SLIB
MM/DD/YY, 12 HOURS 0 5 NONE
0 6 LCOB
PBX DIALING CODES 0 7 PRIB
## ## ## ## ## 0 8 LCOB
0 9 MPB
EXECUTIVE/SECRETARY PAIRINGS 1 0-9 NONE
1 = ### ### 2 0-5 NONE
2 = ### ### 3 0-5 NONE
3 = ### ###
4 = ### ###
----------------------------
ON BOARD RELAY ASSIGNMENTS
NONE NONE NONE NONE NONE
NONE ALARM DESC. ALARM PERIOD THRESHOLD ATTENDANT
MINOR MAJOR
I/O BAUD RATE CARRIER LOSS Y 5 15 30 Y
------------------ BLUE ALARM Y 5 15 30 Y
Port 1 = 19.2K YELLOW ALARM Y 5 15 30 Y
Port 2 = 19.2K RED ALARM Y 5 15 30 Y
Port 3 = 19.2K BIPOLAR VAR. Y 5 15 30 Y
Port 4 = 19.2K SLIP ALARM Y 5 15 30 Y
DATA ERRORS Y 5 15 30 Y
AUTO NIGHT MODE N
WEEKLY NIGHT MODE SCHEDULE
--------------------------
END START
DAY TIME TIME
M 0 0800 1700
T 1 0800 1700
W 2 0800 1700
T 3 0800 1700
F 4 0800 1700
S 5 #### ####
S 6 #### ####
DIAL PULSE - 60/40 10 PPS
Figure 12-20: System Parameters Printout 
						

							System Reset2-281
Chapter 2 - Features and Operation
Programming Steps
1. Press the SYSTEM PARAMETERS flexible button (FLASH 85, Button #1). The following 
message displays:
2. To print the System Parameters database, press the HOLD button. The following message 
displays:
When the system finishes sending the information to the printer, a confirmation tone 
sounds.
System Reset
Description
The System Reset feature provides a hard system reset from the keyset instead of the KSU. 
This is useful in cases where miscellaneous data errors have occurred and the system needs 
to be reset without initializing the entire database.
Programming Steps
If the System must be reset but not initialized:
1. Press the RESET flexible button (FLASH 80, Button #20). The following message displays:
2. To reset the system without initializing the database, press the HOLD button. No 
confirmation tone sounds and the system resets.
PRINT  SYS  PARAM
PRESS  HOLD
PRINT  SYS  PARAM
RESET   SYSTEM
PRESS   HOLD 
						

							2-282T- 1  Tr u n k i n g
Chapter 2 - Features and Operation
T- 1  Tr u n k i n g
Description
The T-1 trunk card can be used to connect 24 lines (24 channels per T-1 circuit) from a CO to 
the system. These lines can be any mix of inbound WATS, outbound WATS, standard DDD 
lines, DID lines, or TIE lines. The system also supports Fractional T-1 Service.
T- 1  S i g n a l i n g  Ty p e
Description
The T-1 trunk card provides the XTS Digital Systems with the ability to connect to digital T-1 
trunk circuits. The T-1 trunk card supports either the standard D4 framing format with 
Alternate Mark Inversion (AMI) or Extended Superframe (ESF-B8ZS) format coding. The 
system can support TIE, loop start, ground start, and DID signaling per channel. The T-1 trunk 
card fits into one card slot.
The T-1 signaling protocols provided are: Loop Start, Ground Start, TIE. The XTS Digital 
Systems use the TIE signaling simulation from the Central Office to add the additional 
protocol of Direct Inward Dial (DID).
T-1 trunking provides services called Automatic Number Identification (ANI) and Dialed 
Number Identification Service (DNIS). The T-1 feature supports both of these services. The XTS 
Digital Systems support ANI, DNIS, or an ANI and DNIS combination on a per channel (line) 
basis.
Programming Steps
1. Press FLASH and dial [40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being 
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible Button #19 (Page A) is lit.
4. Press the PAGE B flexible button (Button #20). The following message displays:
XXX-XXX = CO Line Range CO  LINE  ATTRIBUTES
SELECT  A  CO  LINE  RANGE
If HOLD is pressed without entering a CO range, ALL CO lines are selected.
XXX - XXX  PAGE  B
ENTER  BUTTON  NUMBER