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Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
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Station Attributes2-263 Chapter 2 - Features and Operation Station Attributes Initialize Station Attributes Description The Station Parameters may be initialized setting all data fields to their original, default values. The following data fields are returned to their default value upon initializing the Station Attributes. Table 2-22: Station Attribute Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization) FLASH 50 1 Paging Access Enabled PAGE A 2 Do Not Disturb Enabled 3 Conference Enable/Disable (Per Station) Enabled 4 Executive Override Disabled 5 Privacy (Per Station) Enabled 6 System Speed Dial Access Enabled 7 Line Queuing Enabled 8 Preferred Line Answer Enabled 9 Off-Hook Voice Over (OHVO) Disabled 10 Call Forwarding Enabled 11 Forced Least Cost Routing (LCR) Disabled 12 ACD Supervisor Monitor with Barge-In Disabled 13 Executive Override Blocking Disabled 14 CO Line Ringing Options Muted Ring 15 Name/Number Display at Idle Name (Enabled) 16 ACD Zap Tone Disabled 17 CO, Loop, Pool Disabled 18 Admin Access Disabled
2-264Station Attributes Chapter 2 - Features and Operation Programming Steps 1. Press the STATION ATTRIBUTES flexible button (FLASH 80, Button #3). The following message displays: 2. Press the HOLD button. A confirmation tone sounds. FLASH 50 PA G E B1 Station Identification 006 (24-Btn Keyset) 6 (SLT w/o MW ) 2 Station Day Class of Service (COS) COS 1 3 Station Night Class of Service (COS) COS 1 4 Speakerphone/Headset Programming 0=Full Speakerphone 5 Pick-Up Group(s) Programming Group 1 6 Paging Zone(s) Programming Zone 1 8 Line Group Access - Station Group 1 9 LCR Class of Service (COS) 0 (Unrestricted Access) 10 Off-Hook Preference Programming 00=No specific button preferred; Enabled 11 Flexible Button Programming (blank) 12 Keyset Mode Inactive Mode 13 Voice Mail ID Translation XXXX=Station # 14 Display Flexible Buttons None 17 Cordless Key Telephone Unit (CKTU) Button 00=No button assigned FLASH 50 PA G E C1 Internal No Answer Forward None 2Internal Busy Forward None 3 External No Answer Forward None 4External Busy Forward None 5No Answer Timer 10 sec 6 Speed Dial Access None INITIALIZE STATIONS PRESS HOLD Table 2-22: Station Attribute Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization)
Station Attributes2-265 Chapter 2 - Features and Operation Print Station Attributes Description The Print Station Attributes command can be used to print specific flexible station parameters or to print the entire database in fixed number order. The Print Station Attributes command can dump the entire database as a permanent record which can serve as a hardcopy of the database. The system baud rate must match that of the printer or receiving device. When printing the Station attributes the following data prints: >>> All Current Station Parameters Figure 2-19: Station Attributes Printout STATION ATTRIBUTES STA 100 STA 101 PAGE ACCESS ENABLED PAGE ACCESS ENABLED DO NOT DISTURB ENABLED DO NOT DISTURB ENABLED CONFERENCE ENABLED CONFERENCE ENABLED EXEC OVERRIDE DISABLED EXEC OVERRIDE DISABLED PRIVACY ENABLED PRIVACY ENABLED SYSTEM SPEED ENABLED SYSTEM SPEED ENABLED LINE QUEUING ENABLED LINE QUEUING ENABLED PREF LINE ANSWER DISABLED PREF LINE ANSWER DISABLED OFF HOOK VOICE OVER DISABLED OFF HOOK VOICE OVER DISABLED CALL FORWARD ENABLED CALL FORWARD ENABLED FORCE LCR DISABLED FORCE LCR DISABLED ACD SUPV BARGE IN DISABLED ACD SUPV BARGE IN DISABLED EXEC OVERRIDE BLOCK DISABLED EXEC OVERRIDE BLOCK DISABLED CO RING OPTIONS MUTED RING CO RING OPTIONS MUTED RING NAME AT IDLE LCD EXT NUMBER NAME AT IDLE LCD EXT NUMBER ACD ZAP TONE DISABLED ACD ZAP TONE DISABLED STATION ID KEYSET - SP 24BTN STATION ID KEYSET - SP 24BTN CO LOOP POOL FLEX DISABLED CO LOOP POOL FLEX DISABLED DAY COS 1 DAY COS 1 NIGHT COS 1 NIGHT COS 1 SPEAKERPHONE FULL SPEAKERPHONE SPEAKERPHONE FULL SPEAKERPHONE PICKUP GROUPS 1 PICKUP GROUPS 1 PAGE ZONE 1 PAGE ZONE 1 INTERNAL NO ANSWER #### INTERNAL NO ANSWER #### INTERNAL BUSY #### INTERNAL BUSY #### EXTERNAL NO ANSWER #### EXTERNAL NO ANSWER #### EXTERNAL BUSY #### EXTERNAL BUSY #### NO ANSWER TIMER 10 NO ANSWER TIMER 10 LINE GROUP ACCESS 1 LINE GROUP ACCESS 1 LCR CLASS OF SERVICE 0 LCR CLASS OF SERVICE 0 OFFHOOK PREFENCE BTN 00 ENABLED OFFHOOK PREFENCE BTN 00 ENABLED KEYSET MODE INACTIVE MODE 2400 KEYSET MODE INACTIVE MODE 2400 VOICE MAIL ID 100 VOICE MAIL ID 101 CORDLESS KEY BTN 00 LIGHT CONTROL NONE BUTTONS: DISPLAY LCD MSG NONE 01S0100 02S0101 03S0102 CORDLESS KEY BTN 00 04S0103 05S0104 06S0105 BUTTONS: 07S0106 08S0107 09S0108 01S0100 02S0101 03S0102 10S0109 11S0110 12S0111 04S0103 05C0201 06C0202 13L001 14L002 15L003 07LOOP 08PL03 09CBAK 16L004 17L005 18L006 10PKUP 11DND 12LINEQ 19LOOP 20PL01 21CBAK 13L001 14SPD 15UNA 22PKUP 23DND 24LINEQ 16ICM 17VMREC 18HFREE 25FLASH 26XFER 27SPEED 19LNR 20SLGIN 21SLOUT 28CONF 29MSG 30FWD 22PKUP 23RPARK 24MUSIC 31MUTE 32CAMP 33MON 34HOLD 35VOL 36VOL ... and so on through all stations NOTE: The button printout for the 8-button keyset displays all flexible AND fixed buttons, the same as the 24-button keyset.
2-266Station Identification Chapter 2 - Features and Operation Programming Steps 1. Press the STATION ATTRIBUTES flexible button (FLASH 85, Button #3). The following message displays: 2. To print data for: All stations, press HOLD. One station, enter the flexible station number, then press HOLD. Then the following message displays and the requested information prints: When the system finishes sending the requested information to the printer, a confirmation tone sounds. Station Identification Description Each system port must be programmed to identify the type of station that operate on that port. Each station type must be identified. Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: PRINT STATIONS PRESS HOLD PRINTING STATIONS When identifying a station as a DSS / DLS console, you must also enter the station number of the key telephone to which the DSS / DLS console is associated. To associate a DSS console with Station 100, the entry would be 1100 [HOLD]. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER
Station Identification2-267 Chapter 2 - Features and Operation 2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: 4. Press button #20. The display updates to reflect current programming for Page B. 5. Press the STATION ID flexible button (Button #1). 6. Enter a valid number on the dial pad to identify type of telephone: 7. Press HOLD to save the entry. A confirmation tone sounds and the display updates. If HOLD is pressed without entering a station range, ALL stations are selected. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE A ENTER BUTTON NUMBERSXXX PAGE A ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE B ENTER BUTTON NUMBERSXXX PAGE B ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number STATION ID 0-8 KEYSET - SP 24BTN [1-5] = DSS Console [007] = 12-Btn Phone [6] = SLT w/o Msg Wait [008] = 8-Btn Phone [7] = SLT w/Msg Wait (90 VDC) [015] = SLA [006] = 24-Btn Phone [016] = Lg Disp 30-Btn Phone When designating a station as a DSS Console with map 1 through map 5, you must follow the entry with the station number for which the DSS is to be associated. Refer to “Station ID for DSS / BLF Console With Map” on page 3-22.
2-268Station Identification Chapter 2 - Features and Operation DEFAULT … All Key Telephone Boards (DTIB) default to ID 006 (24-Button Digital Telephone), all Single Line Boards (SLIB) default to ID 6. Conditions » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. Station ID Lock Description The Station ID Lock feature provides a means for the installer/programmer to lock the station ID of all stations in the system. After locked, attempts to plug unlike devices (e.g., a DSS into a 24-button port) results in the device not working. This feature is designed to prevent loss of station programming that results when a different station type is plugged into a port already designated as another station type. To change the Station ID with the Station ID Lock feature enabled: 1. Enter programming mode and disable the Station ID Lock feature. 2. Plug the new device type into the jack. The set is automatically identified. 3. Enter programming and perform Station ID programming (FLASH 50, Page B, Button #1). Set is automatically identified. 4. Enter programming mode and enable the Station ID Lock feature. Programming Steps 1. Press the STATION ID LOCK flexible button (FLASH 06, Button #8). The following message displays: 2. Enter a 0 or 1 on the dial pad to enable/disable the use of this feature. [0] = Disabled [1] = Enabled 3. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … Station ID Lock feature is disabled. STATION LOCK 0-1 DISABLED
Station Message Detail Recording 2-269 Chapter 2 - Features and Operation Station Message Detail Recording Description The XTS station message detail recording (SMDR) provides details on both incoming and outgoing calls. This feature is programmable to allow recording of all calls or just outgoing long distance calls. The system tracks calls by outside line, number dialed, time-of-day, date, station that placed the call and duration of call. Account codes may also be entered and recorded. The SMDR Qualification Timer determines the length of time that is needed to determine a valid SMDR call for reporting purposes. By default, this timer is set to 30 seconds and is variable from 00 to 60 seconds in 1-second increments. This feature is enabled or disabled in system programming. By default, SMDR is not enabled and is set to record long distance calls only. A printout format of 80 characters maximum or 30 characters maximum may be selected in system programming. The standard format is 80 characters on a single line. A 30 character format generates 3 lines per message. If the SMDR feature is enabled, the system starts collecting information about the call as soon as it starts and terminates when the call ends. If the call was longer then 30 seconds, the following information is printed:
2-270 St a tio n Me ssa g e De ta il Rec o rd i n g Chapter 2 - Features and Operation Figure 2-20: SMDR Printout 80 character format - Outbound Call to a Dialed Number: 1 234 56 7 8 12345678901234567890123456789012345678901234567890123456789012345678901234567890 AAAA BBB HH:MM:SS HH:MM MM/DD/YY HCCCCCCCCCCCCCCCCCCCCCCCC GGGGGGGGGGGG (CR)(LF) STA CO TOTAL START DATE DIALED 1100 001 00:00:38 13:57 01/15/01 O2956006 80 character format - Outbound Call to an Extension: 1 234 56 7 8 12345678901234567890123456789012345678901234567890123456789012345678901234567890 AAAA BBB HH:MM:SS HH:MM MM/DD/YY HCCCCCCCCCCCCCCCCCCCCCCCC GGGGGGGGGGGG (CR)(LF) STA CO TOTAL START DATE DIALED 1100 031 00:00:08 13:58 01/15/01 O2108 ** **CALL TO HOWARD 80 character format - Outbound Call to an Extension: 1 234 56 7 8 12345678901234567890123456789012345678901234567890123456789012345678901234567890 AAAA BBB HH:MM:SS HH:MM MM/DD/YY HCCCCCCCCCCCCCCCCCCCCCCCC GGGGGGGGGGGG (CR)(LF) STA CO TOTAL START DATE DIALED 1102 031 00:00:11 13:59 01/15/01 O2101 ** **CALL TO STA2101 80 character format - Inbound Call from an Extension: 1 234 56 7 8 12345678901234567890123456789012345678901234567890123456789012345678901234567890 AAAA BBB HH:MM:SS HH:MM MM/DD/YY HCCCCCCCCCCCCCCCCCCCCCCCC GGGGGGGGGGGG (CR)(LF) STA CO TOTAL START DATE DIALED 1100 031 00:00:03 13:59 01/15/01 I2108 ** **HOWARD CALLING - continued on next page - 80 character format - Inbound Call to a Station From CO Line 1 with No Caller ID: 1 234 56 7 8 12345678901234567890123456789012345678901234567890123456789012345678901234567890 AAAA BBB HH:MM:SS HH:MM MM/DD/YY HCCCCCCCCCCCCCCCCCCCCCCCC GGGGGGGGGGGG (CR)(LF) STA CO TOTAL START DATE DIALED 1100 001 00:00:04 13:59 01/15/01 I LEGEND: - AAAA = Station originator or Trunk on DISA and Off-Net (CO Line) calls. - BBB = Outside line number - HH:MM:SS = Duration of call in Hours, Minutes and Seconds - HH:MM = Time of day (start time) in Hours and Minutes - MM/DD/YY = Date of Call - H = Indicates call type: “I” = Incoming* “O” = Outgoing “T” = Transferred* “U” = Unanswered calls for ICLID SMDR call records - CC....CC = Number dialed - GG....GG = Last Account code entered (optional) - (CR) = Carriage return - (LF) = Line Feed
Station Message Detail Recording 2-271 Chapter 2 - Features and Operation The XTS system can provide SMDR output to the optional RS-232C connectors on the MISB. When SMDR is desired, the following system-wide parameters determine how SMDR information is reported. Programming Steps 1. Press FLASH and dial [21]. The following message displays: 2. To program SMDR features, use the flexible button(s) as defined in the following procedures. 3. The ENABLE/DISABLE, TYPE, and PRINT features toggle on and off each time the button is pressed. The display updates with each toggle. 4. After all entries are made, press HOLD to save the entry. A confirmation tone sounds. SMDR Enable / Disable Description A call accounting device can be installed allowing the system to track calls by outside line number, number dialed, time of day, date, station that placed or received the call, and duration of the call. Programming Steps 1. Press the ENABLE/DISABLE flexible button (FLASH 21, Button #1). This feature toggles on and off each time the button is pressed. The display updates with each toggle. LED ON = SMDR is enabled LED OFF = SMDR is disabled 2. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … SMDR is disabled. ENABLE / DISABLECALL TYPEPRINT FORMAT 1Q2W3E4R PORT 5T6Y7U8I SDR TPE PNT BAUD PORT NO LD 80 19.2K 1
2-272 St a tio n Me ssa g e De ta il Rec o rd i n g Chapter 2 - Features and Operation Long Distance / All Calls Description The system can be set to record all outgoing calls or only outgoing long distance calls. Long Distance calls are defined as beginning with a 1 or 0, or containing eight or more digits. Incoming calls are only recorded if TYPE is set for all calls. Programming Steps 1. Press the CALL TYPE flexible button (FLASH 21, Button #2) to determine the type of calls to record. This feature toggles on and off each time the button is pressed. The display updates with each toggle. LED ON = Long Distance is enabled LED OFF = All Calls is enabled 2. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … System records long distance (LD) calls only. Character Print Assignment Description The system can be programmed to print individual SMDR records in either a 1-line 80-character format or a 3-line 30-character format. Programming Steps 1. Press PRINT FORMAT flexible button (FLASH 21, Button #3) to determine the print format of SMDR records. This feature toggles on and off each time the button is pressed. The display updates with each toggle. LED On = 80-Character is enabled LED Off = 30-Character is enabled 2. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … The 1-line 80-character format is selected. Baud Rate Display Description The XTS system provides SMDR output to the standard RS-232C connector on the optional MISU. The baud rate is displayed as 150, 300, 600, 1200, 2400, 4800, 9600, or 19.2K baud. Programming Steps The SMDR Baud Rate is programmed using Flash 15, Baud Rate Assignments. The LCD displays the current baud rate based on which port is assigned to the SMDR Port number.