Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

							Mute Key2-213
Chapter 2 - Features and Operation
5. Press the MUSIC-ON-HOLD flexible button (FLASH 40, Page B, Button #8). The following 
message displays:
6. Enter a valid number on the dial pad to change this feature.
[0] = No Music-On-Hold
[1] = Channel 1
:::::
[8] = Channel 8
7. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Channel 1 is used for Music-On-Hold.
Mute Key
Description
Pressing the MUTE button while in the speakerphone mode or using the handset disables the 
microphone but does not affect the speech coming over the speaker or handset. Pressing the 
illuminated MUTE button again reactivates the microphone.
Operation
To disable the microphone:
1. Press MUTE while off-hook on speakerphone or handset to activate.
2. Press MUTE again to deactivate. Mute automatically deactivates upon call termination.
Conditions
» Changing from handset to speakerphone (or the reverse) cancels the Mute function.
»  8-button digital/electronic phones use feature code 629 to make the required button.
MOH  CHANNEL 0-8
1
Table 2-19: MOH Programming Codes
Program 
CodeFlexible
ButtonFeatureDefault
(after initialization)
FLASH 09 2
3
4
5
6Music Channel #4*
Music Channel #5*
Music Channel #6*
Music Channel #7*
Music Channel #8*##
##
##
##
##
* Music Channels 4-8 can only be used for Music-On-Hold functions 
						

							2-214Name In Display
Chapter 2 - Features and Operation
Name In Display
Description
The Name in Display feature allows every extension (electronic/digital/SLT) the capability to 
program the users name, for that station, so that people using display telephones see the 
name instead of the station number on their display. The name is programmed at each 
station by the user and may be up to seven letters in length.
Operation
To create your name:
1. Dial [690] on the dial pad.
2. Enter the name (up to 7 characters may be entered) by using keys on the dial pad.
Figure 2-15: Name In Display Keypad Map
3. Press the SPEED button to complete the programming process.
To erase your name:
1. Dial [690] on the dial pad.
2. Press the SPEED button to complete the erasing process.

SINGLE LINE TELEPHONE
To create your name:
1. Dial [690] on the dial pad.
2. Enter the name (up to 7 characters may be entered) by using keys on the dial pad.
3. Briefly depress the hookswitch and release to complete the programming process.
To erase your name:
1. Dial [690] on the dial pad.
2. Briefly depress the hookswitch and release to complete the erasing process.
Other Codes
1 = 1# 8 = 8#“ = 01 * = *#
2 = 2# 9 = 9# , = 02 ( = #1
3 = 3# 0 = 0# ? = 03 ) = #2
4 = 4# Space = 11 / = 04 + = #3
5 = 5# : = 12 ! = *1 = = #4
6 = 6# - = 13 $ = *2 # = ##
7 = 7#‘ = 14 & = *4 . = 24 
						

							Name In Display2-215
Chapter 2 - Features and Operation
Name / Number Display At Idle
Description
The Name/Number Display feature allows the programmed seven-digit name and station 
number to display together. This option is programmable on a per station basis, however the 
feature must be enabled/disabled in admin programming. If a station has this feature 
enabled but has not programmed a name, the name portion of the LCD is blank. The priority 
of the idle display is UCD/ACD, Hunt, Station/Name, or Station alone.
Use Flash 50 programming when you want to modify a range of stations’ attributes using 
fixed station numbers.
Use Flash 51 programming to modify a single station’s attributes using a flexible station 
number.
Programming Steps
1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
the following messages displays:
2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station 
is being programmed, enter that number twice, e.g., [100 100].
-or-
Enter a valid flexible number (100-8999) to be programmed.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
4. Press the NAME/NUMBER DISPLAY flexible button (Button #15). The following message 
displays:
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
STATION ATTRIBUTES
SELECT A STATION RANGEENTER STATION NUMBER
If HOLD is pressed without entering a station range, ALL stations are selected.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE A
ENTER  BUTTON  NUMBERSXXX      PAGE A
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
NAME  AT  IDLE  LCD 0-1
NAME 
						

							2-216 Na m e / Nu mb e r Tra n sl a ti o n  Ta b l e
Chapter 2 - Features and Operation
5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Extension Number
[1] = Name
6. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Name displays on the LCD.
Conditions
» Not applicable to Single Line Telephones.
» Only one station at a time can be programmed when using a flexible station number.
» When in Flash 51 programming, if you press HOLD without specifying a flexible number 
to be programmed, you will get the station that is in port/station 100.
Name / Number Translation Table
Description
An administrable table in the KSU provides a local translation from a received calling number 
to a name. This can be administered by the customer from the attendant console. This table 
is also shared by the ICLID features. In cases of conflict between the name delivered from the 
CO and that in the local translation table, the local translation table rules. 200 entries are 
provided in this table for the system.
An option was added to the Local Number/Name translation table to route an ICLID or Caller 
Entered ID Digits, based on a partial compare with the number entered in the translation 
table.
ROUTE
NUMBERPHONE
NUMBERNAMECLEAR
ENTRY

1Q
2W
3E
4R
BACKSPACE

5T
6Y
7U
8I

9O
10 P
11 A
12 S

13 D
14 F
15 G
16 H
NEXT
TABLEPREV
TABLETABLE
NUMBER

17 J
18 K
19 L
20 ;

21 Z
22 X
23 C
24 V
If a match is found between a number in the translation table and an incoming call 
record, the translated name is displayed and/or stored in the unanswered call table. 
						

							Name / Number Translation Table 2-217
Chapter 2 - Features and Operation
Programming Steps
1. Press FLASH and dial [55]. The following message displays:
XXX = Table Number 600-799
### = Route Number 000–499
The Route Number LED (Button #1) is lit.
2. Enter a Route Number (000–499) from what was entered in program code, FLASH [43].
To program a phone number into the translation table:
1. Press the PHONE NUMBER flexible button (FLASH 55, Button #2) to enter the desired 
phone number into the translation table. Maximum length of a phone number is 
14 characters, including spaces and dashes. For example, to enter 1-480-443-6000, press: 
[1]+[#]+[1]+[3]+[4]+[#]+[8]+[#]+[0]+[#]+[1]+[3]+[4]+[#]+[4]+[#]+[3]+[#]+[1]+[3]+[6]+[#]
+[0]+[#]+[0]+[#]+[0]+[#] (Refer to  Figure 2-4 on page 2-76 for a description of keystroke 
combinations necessary for digit and other character entries.)
Your entry must be 14 character entries in length. If the desired phone number is less 
than 14 characters, use leading spaces as necessary. For example, to enter 443-6000, 
press: 
[1]+[1]+[1]+[1]+[1]+[1]+[1]+[1]+[1]+[1]+[1]+[1]+[4]+[#]+[4]+[#]+[3]+[#]+[1]+[3]+[6]+
[#]+[0]+[#]+[0]+[#]+[0]+[#]
2. Press HOLD to update the database. The BACK SPACE flexible button (FLASH 55, 
Button #5) erases current number for error correction.
To program a name into the translation table:
1. Press the NAME flexible button (FLASH 55, Button #3) to enter the desired name into 
the translation table. Maximum length is 24 characters. (Refer to  Figure 2-4 on page 2-76 
for dial pad keys.)
2. Press HOLD to update the database. The BACK SPACE flexible button (FLASH 55, 
Button #5) erases the current letter for error correction.
To erase a current phone number/name entry:

Press the CLEAR ENTRY flexible button (FLASH 55, Button #4) to clear an entire phone 
number and name from the current index.

Press the NEXT TABLE flexible button (FLASH 55, Button #18) to advance to the next 
index and continue entering information into the translation table.

Press the PREV TABLE flexible button (FLASH 55, Button #19) to return to a previous 
index that is already programmed.
S  -  XXX  ###  , 
						

							2-218Networking Tables
Chapter 2 - Features and Operation
To locate an existing index for editing:
1. Press the TABLE NUMBER flexible button (FLASH 55, Button #20). The following 
message displays:
2. Enter a valid number that corresponds to the table numbers 600-799.
3. Press HOLD to complete the entry.
Networking Tables
Description
The Networking Table identifies the system number, the CO group, the range of station 
numbers, and the IP address. Details on Networking Tables programming is contained in 
Appendix C, “Networking Systems,” and in Appendix D, “Voice Over the Internet Protocol.”.
Night Service 
Description
The XTS can be programmed so it is automatically placed into and out of night mode. A 
programmable weekly time schedule lets the system administrator preset the time the 
system goes into night mode, and the time night mode is removed on a daily basis, including 
weekend operation.
The Attendant Night Service feature [631] provides a means to put the system in night mode 
from any keyset or remove the system from night mode from any keyset as long as the 
system was put in night mode by the NIGHT SERVICE flexible button [604]. If the system was 
placed in night mode by the Attendant using the DND button or if the system was placed in 
night mode by the automatic schedule, the NIGHT SERVICE flexible button cannot remove 
the system from night mode.
Digital Voice Mail (DVM) -- The DVM Day/Night Operation can be set up to follow the same 
path as the Day/Night/Special Mode for the telephone system.
ENTER  TABLE  NUMBER
AUTO / 
MANUALMONDAYTUESDAYWEDNESDAY

1Q
2W
3E
4R
THURSDAYFRIDAYSATURDAYSUNDAY

5T
6Y
7U
8I 
						

							Night Service2-219
Chapter 2 - Features and Operation
Operation
To enter Night Service Mode, from an idle station:
Press the preprogrammed NIGHT SERVICE flexible button [604]. The system is now in the 
Night Service Mode.
To remove Night Service Mode:
Press the preprogrammed NIGHT SERVICE flexible button [604] again. The system is now 
removed from the Night Service Mode.
Automatic / Manual Operation
Description
If the system is operated in the automatic night mode the attendant(s) can override the 
automatic mode by pressing the night key on the attendant(s) phone. The schedule does not 
go into effect until the attendant(s) press the night key again. When the system is placed into 
night mode, CO line ringing follows the night ringing assignments and stations are governed 
by their respective night COS.
The default times for automatic night mode are:

Monday to Friday 08:00 17:00 (Daytime operation 8:00 am to 5:00 pm)

Saturday and Sunday ##:## ##:## (24-hour night-mode operation)
- An entry of 00:00 23:59 indicates 24 hours of day mode.
- An entry of ##:## ##:## directs the system to ignore these days.
Programming Steps
1. Press FLASH and dial [22]. The following message displays:
2. Press the AUTO/MANUAL flexible button (FLASH 22, Button #1). This feature toggles on 
and off each time the button is pressed. The display updates with each toggle.
LED On = Automatic Night Mode
LED Off = Manual operation
3. If no other changes must be made, press HOLD to save the entry. A confirmation tone 
sounds.
DAY    END     START   AUTO
MON    0800    1700      NO
Once enabled, this feature addresses the entire week. 
						

							2-220Night Service
Chapter 2 - Features and Operation
Day of Week Programming
Programming Steps
The MONDAY flexible button (Button #2) LED is lit. To change days of the week:
1. Press the appropriate DAY OF WEEK flexible button (FLASH 22, Buttons 2-8).
2. Enter a valid number to indicate the hour and minutes to end night mode.
3. Press HOLD to save the entry. (Example: 07301830 [HOLD]) A confirmation tone sounds 
and the display updates.
Automatic Night Mode Operation
The XTS can be programmed in database administration to place the system into Automatic 
Night Mode. The Attendant(s) can override the Automatic Night Mode schedule simply by 
pressing the NIGHT (DND) button [631].
External Night Ringing
The system can be programmed so that CO lines marked for UNA rings on the external page 
speakers. Refer to “Universal Day/Night Answer” on page 2-308.
Manual Operation
The Attendant(s) can control the use of Night Mode manually by pressing the NIGHT (DND) 
button [631]. An LED indicates when the system is in Night Mode operation (flashing = 
Special Mode, off = Day Mode).
Night Class of Service (COS)
The system allows each station to be assigned a different COS for night operation. The night 
COS goes into effect when the system is put into night mode manually or via the automatic 
schedule. Prevents the misuse of phones after hours.
Night Ringing Assignments
Each CO line may be individually programmed for Night Ringing to other stations, to
Hunt/ACD/UCD/Voice Mail groups, or off-net via Speed Dial. When the system is placed into 
night mode, manually or automatically, ringing follows the Night Ringing Assignments for 
each CO line.
Universal Night Answer (UNA)
Incoming CO lines can be programmed for Universal Night Answer (UNA). Stations that do 
not have access to a line during the day can answer that line while the system is in the Night 
Mode by dialing a UNA code. Refer to “Universal Night Answer (UNA)” on page 2-220.
Weekly Night Mode Schedule
A programmable weekly night mode schedule provides for 24 hour, 7 day a week automatic 
night mode operation. The system can be put into and out of night mode automatically on a 
daily basis. 
						

							Off-Hook Signaling2-221
Chapter 2 - Features and Operation
Digital Voice Mail (DVM) -- The DVM Day/Night Operation can be set up to follow the same 
path as the Day/Night/Special Mode for the telephone system.
Conditions
» A station using the night key [604] can put the system into night mode.
» The automatic schedule will override the station night key [604].
» The attendant DND setting [631] overrides both the automatic schedule and the station 
night key [604].
Off-Hook Signaling
Description
If a station has been programmed to receive direct outside line ringing and is busy on 
another call, the call rings at the station using either a muted ring signal or reminder ring 
depending on how the option is programmed (refer to “CO Line - Ringing Options” on 
page 2-90). A Reminder Ring Timer provides the reminder ring every time the timer expires, as 
long as the incoming CO line remains connected.
The system defaults this option to muted ringing. CO calls may also be camped-on to a busy 
station and receive muted ringing.
Off-Hook Voice Over
Description
Off-Hook Voice Over (OHVO) enables station users, off-hook on a CO or intercom call, to 
receive a voice announcement through the handset receiver without completely 
interrupting the existing call. Your voice is only heard through the handset of the called 
party’s telephone. The Voice Over is muted so it does not override or drown out the existing 
conversation. The called party can connect to the two parties and carry on two independent 
conversations using the handset. The called party can also respond using the text messaging 
feature which sends messages to the calling party’s display.
Another method provides for the receiving station to respond to an OHVO announcement 
using the MUTE feature button. This button is pressed to carry on a two-way conversation 
with the OHVO initiator while still listening to the original call.
Use Flash 50 programming when you want to modify a range of stations’ attributes using 
fixed station numbers.
Use Flash 51 programming to modify a single station’s attributes using a flexible station 
number.
The calling station is placed in a one-time DND mode upon initiating the Voice Over. 
One-time DND cannot be toggled during the OHVO call. The station receiving the 
OHVO call must be off-hook and in the H mode. 
						

							2-222Off-Hook Voice Over
Chapter 2 - Features and Operation
Programming Steps
1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
the following messages displays:
2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station 
is being programmed, enter that number twice, e.g., [100 100].
-or-
Enter a valid flexible number (100-8999) to be programmed.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
4. Press the OHVO flexible button (Button #9). The following message displays:
5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
6. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Off-Hook Voice Over is disabled for all stations.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
STATION ATTRIBUTES
SELECT A STATION RANGEENTER STATION NUMBER
If HOLD is pressed without entering a station range, ALL stations are selected.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE A
ENTER  BUTTON  NUMBERSXXX      PAGE A
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
OFF  HOOK  VOICE  OVER 0-1
DISABLED