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Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
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Executive Override2-143 Chapter 2 - Features and Operation 4. Press the EXECUTIVE OVERRIDE BLOCK flexible button (Button #13). The following message displays: 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 6. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … Executive Override Blocking is disabled at all stations. Conditions » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. Executive Override Warning Tone Description The Executive Override Warning enables Executive stations to override and barge-in on other key sets engaged in conversation on a CO line. Prior to actual cut through of the third party, a warning tone is presented to all parties notifying them of the barge-in. This warning tone, however, is a programmable option on a system-wide basis, that either enables or disables the tone. When the tone is disabled, no audible signal is presented to the parties to signal the barge-in. Programming Steps 1. Press the EXEC OVER WARN TONE flexible button (FLASH 05, Button #4). 2. Enter a valid number (0 or 1) that corresponds with the following entries: [0] = Disabled [1] = Enabled 3. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … Executive Override Warning Tone is enabled. EXEC OVERRIDE BLOCK 0-1 DISABLED Use of this feature when the Executive Override Warning Tone is disabled may be interpreted as a violation of federal, state, or local laws, and an invasion of privacy. Check applicable laws in your area before intruding on calls using this feature. A change in volume may occur on the CO line or intercom call after the barge-in occurs. This feature also affects ACD Supervisor Barge-in warning tone. EXECUTIVE WARNING 0-1 ENABLED
2-144Executive Override Chapter 2 - Features and Operation Barge-In Warn Tone Description When the Barge-in Warn Tone feature is enabled, it produces a tone to notify a station that another station is about to use Executive Override or the Barge-in feature to cut into the existing conversation. Programming Steps 1. Press the BARGE IN WARN TONE flexible button (FLASH 06, Button #1). The following message displays: 2. Enter a 0 or 1 on the dial pad to enable/disable the conference tone. [0] = Disabled [1] = Enabled 3. Press HOLD to save the entry. A confirmation tone sounds. Privacy is ensured on all communications in the system. If desired, the user may elect to disable the Barge In feature, thus allowing up to seven other stations to join existing CO Line conversations. DEFAULT … Barge-in Warn Tone is enabled. BARGE IN WARN TONE 0-1 ENABLED Display stations continue to receive the CONFERENCE display regardless of the warning tone setting. Disabling of the Barge In feature may be limited by federal, state, or local law, so check the relevant laws in your area before disabling privacy. Table 2-13: CO Line Barge In Flag Station Attempting to Access CO LineCO Line in Use by Another Station Privacy Enabled Privacy Disabled Privacy Enabled Private (no cut-through)Private (no cut-through) Privacy Disabled Private (no cut-through)Privacy Release (cut-through allowed)
Executive / Secretary Pairs2-145 Chapter 2 - Features and Operation Executive / Secretary Pairs Description There are four Executive/Secretary pairs available. When an Executive station is busy or in DND, intercom calls and transfers are automatically routed to the designated Secretary. The assigned secretary may Camp On to the Executive Station when the station is busy or in Do-Not-Disturb. There can be only one pairing of stations, with no duplicates. You cannot pair Executive 100 to Secretary 101, then pair Secretary 101 to Executive 100. The same Secretary station can be specified for more than one Executive station (101-105 and 102-105). Entering [#] six times removes the assignments. Individual pairs may be changed by pressing the associated flexible button. Programming Steps 1. Press FLASH and dial [13]. The following message displays: The first button is lit indicating the first pair may be programmed. 2. Enter a valid Executive flexible station number, followed by a “1” to add or a “0” to delete. 3. Press HOLD to save the data. A confirmation tone sounds and the display updates. 4. Enter a valid Secretary station number, followed by a “1” to add or a “0” to delete. 5. Press HOLD to save the data. A confirmation tone sounds and the display updates. To program a second pair, press the second flexible button in the flexible button field and enter station numbers as in steps 2-5. To program a third pair, press the third button in the flexible button field and enter station numbers as in steps 2-5. To program a fourth pair, press the fourth button in the flexible button field and enter station numbers as in steps 2-5. DEFAULT … No Executive / Secretary pairs are assigned. Conditions » If you are designated the Executive station and your phone is busy or in DND, all calls are routed to the Secretary station. » If you are the designated Secretary station, you can signal the Executive that is busy or in DND by using the Camp On feature. EXEC SECY PAIRINGS ####, #### PAIR 1 EXEC / SECY PAIR #1EXEC / SECY PAIR #2EXEC / SECY PAIR #3EXEC / SECY PAIR #4 1Q2W3E4R
2-146External Day Ring Chapter 2 - Features and Operation External Day Ring Description The system can be programmed so CO lines marked for UDA provides ringing out of the external page ports when the system is in the Day Mode. Programming Steps 1. Press the EXT DAY RING flexible button (FLASH 06, Button #5). The following message displays: 2. Enter a 0 or 1 on the dial pad to enable/disable External Day Ring. [0] = Disabled [1] = Enabled 3. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … External Day Ring is disabled. External Night Ring Description The system can be programmed so that CO lines marked for UNA provides ringing out the external page ports when the system is placed into Night mode. When External Night Ring is set to yes, it activates External Night Ring which produces a tone that is sent over all external page groups. When outside lines are marked UNA, ringing activates a tone over external paging when an incoming call occurs on those lines during night service. Programming Steps 1. Press the EXT NIGHT RING flexible button (FLASH 05, Button #3). 2. Enter a valid number (0 or 1) that corresponds with the following entries: [0] = Disabled [1] = Enabled 3. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … External Night Ring is disabled. EXTERNAL DAY RING 0-1 DISABLED EXTERNAL NIGHT RING 0-1 DISABLED
Fixed Station/Port Number2-147 Chapter 2 - Features and Operation Fixed Station/Port Number Description When a station dials the feature code 611 on a display telephone, it will display the Fixed Station/Port Number for that telephone. For example, when using flexible numbering some programming steps require the “FIXED” code. This code allows you to dial 611 and quickly determine the fixed port for that station. SINGLE LINE TELEPHONE Not applicable Flash Rates (Programmable) Description Fixed and flexible button flash rates can be programmed. Nineteen features/functions can be programmed to use on of 14 different red or 14 different green flash rate options. These are set up in FLASH 07 of admin programming. Refer to section that covers the feature/function for the detailed programming steps. All other flash rates in the system are fixed (defaulted). When in FLASH 07, the buttons on the digital telephone are mapped as shown in the following illustration. STATION PORT: XXX INC CO RINGINC ICW RINGCALL FORWARD BTNMSG WAIT/VM BTN 1Q2W3E4R MSG CBCK DSS/BLFDND DSS/BLFAUTO CBCK DSS/BLFUCD UNAVL DSS/BLF 5T6Y7U8I TRANSFER CO RINGRECALL CO RINGQUEUED CO RINGEXCLUSIVE HOLD 9O10 P11 A12 S SYSTEM HOLDIN USE HOLDCAMP ON BTNCALLBACK BTN 13 D14 F15 G16 H LINE QUEUE BTNDND BTNICM HOLD BTN 17 J18 K19 L20 ; 21 Z22 X23 C24 V
2-148Flexible Button Assignment Chapter 2 - Features and Operation Flexible Button Assignment Description If you have buttons on your telephone, you may program them to suit your own needs. This feature also allows programming of flexible buttons from a remote location (off-site). Range programming can also assign these buttons to multiple stations. The possible functions you may assign to these buttons include: Outside Line -- Automatically accesses assigned line. (User programmable) DSS/BLF -- Automatically signal assigned station and provides BLF for off-hook and DND. (User programmable) Feature -- Any feature with a dialing code (Personalized Messages, Paging, Account Code, Call Park, Music, etc.) can be assigned to a flexible button. (User programmable) Group Access (ACD, UCD, Hunt, Voice Mail group pilot numbers) -- User programmable. Speed Dial -- Automatically dials Speed number. (System, Station, Saved Number Redial, Last Number Redial) (User programmable) Pooled Group Access -- Some or all outside lines can be grouped; pressing this button accesses the highest numbered unused CO line in that group.(User programmable) Loop -- Used to answer a transferred call on a line for which a user does not have a button assigned. (User programmable) Unassign (Locked-Out) -- Specific buttons may be designated as unused or locked out. When a button is programmed as unused, the button may not be programmed by the station user using flexible button programming procedures. Flexible Port Assignments -- Allows assignment of stations and CO line numbers to any station or CO line port in the system, and complete flexibility within the system numbering plan. A station can be assigned a number between 100-8999. Table 2-14: Flash Rates Red LED Flash Rates Green LED Flash Rates 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14Off Steady On 30 ipm Flash 60 ipm Flash 60 ipm Dbl Wink Off 240 ipm Flash 240 ipm Flutter 480 ipm Flash 480 ipm Flutter 15 ipm Flash 120 ipm Flash 120 ipm Flutter 30 ipm Dbl Flash 480 ipm Dbl Wink 480 ipm Dbl Flash15 16 17 18 19 20 21 22 23 24 25 26 27 28Steady On 30 ipm Flash 60 ipm Flash 60 ipm Dbl Wink Off 240 ipm Flash 240 ipm Flutter 480 ipm Flash 480 ipm Flutter 15 ipm Flash 120 ipm Flash 120 ipm Flutter 30 ipm Dbl Flash 480 ipm Dbl Wink 480 ipm Dbl Flash
Flexible Button Assignment2-149 Chapter 2 - Features and Operation A CO line can be assigned a number between 001 and the maximum number of CO lines in the system. Additional stations can be added to the system by reducing the number of CO lines. Flexible Button Description Each Digital Telephone has 8, 12, or 24 flexible buttons that can be programmed. One of the following six operations can be selected in programming for each button. To assign a Flexible Button (user programmable): Enter [BB], [0], [HOLD] When a button is assigned as a flexible button [0], the user can program any features or functions on the buttons to which they have access. To assign a CO Line Button: Enter [BB], [1], [LLL], [HOLD] LLL = CO Line Number Buttons assigned as specific CO lines provide direct access and appearance of the CO line at a station. The station receives call status indications such as LED flash rates for incoming ringing when the line is placed on HOLD, etc. CO Line ringing is programmed in CO Line Attribute programming. To assign a Loop Button: Enter [BB], [2], [HOLD] Used for a station without direct CO line appearance to answer the line ringing in or transferred to the station. It is recommended that all stations be given a loop button so they can receive a transferred call on a line for which they have no button access. To assign a Pool Group Button: Enter [BB], [3], [GG], [HOLD] GG = Line Group Number (00-23) Some or all outside CO lines may be grouped together and accessed via a POOL button for the purpose of placing an outgoing CO call. Pressing this button accesses the highest numbered unused CO line in that CO line group. To assign a Feature Button (admin programmable): Enter [BB], [4], [XXX], [HOLD] 01 1 001 HOLD 02 1 002 03 1 003 Button CO CO Number Code Line 05 2 HOLD Button Loop Number Code 21 3 02 HOLD Button Pool Line Number Code Group
2-150Flexible Button Assignment Chapter 2 - Features and Operation This feature enables flexible buttons to be programmed from a remote location (refer to “Default Numbering Plan” on page F-16). Range programming can be used to assign these buttons to multiple stations. When a button is assigned as a feature button [4], the programmer can program any features on the buttons. To unassign (lock out) a button: Enter [BB], [#], [HOLD] If SLT stations must be programmed for off-hook preference, program the desired CO line, or CO line group the SLT must access when going off-hook. To assign a CO Line for an SLT (with off-hook preference) Enter [01], [1], [LLL], [HOLD] LLL = CO Line Number To assign a CO Line Group for an SLT (with off-hook preference): Enter: [01], [3], [GG], [HOLD] GG = Line Group Number (00-23) Digital Keysets Specific buttons may be assigned as unused or locked out. When a button is programmed as unused, the button may not be programmed by the station user using flexible button programming procedures. 24-BUTTON DEFAULT : 12-BUTTON DEFAULT STA 100STA 101STA 102STA 103 1Q2W3E4R STA 104STA 105STA 106STA 107 5T6Y7U8I STA 108STA 109STA 110STA 111 9O10 P11 A12 S CO 1CO 2CO 3CO 4 13 D14 F15 G16 H CO 5CO 6LOOPPOOL 17 J18 K19 L20 ; CALL BACKPICKUPDNDLINE QUEUE 21 Z22 X23 C24 V STA 100STA 101STA 102STA 103 1Q2W3E4R CO 1CO 2LOOPPOOL 5T6Y7U8I CALL BACKPICKUPDNDLINE QUEUE 9O10 P11 A12 S
Flexible Button Assignment2-151 Chapter 2 - Features and Operation 8-BUTTON DEFAULT Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: 2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: STA 100STA 101LOOPPOOL 17 J18 K19 L20 ; CALL BACKPICKUPDNDLINE QUEUE 21 Z22 X23 C24 V Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER If HOLD is pressed without entering a station range, ALL stations are selected. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE A ENTER BUTTON NUMBERSXXX PAGE A ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
2-152Flexible Button Assignment Chapter 2 - Features and Operation 4. Press button #20. The display updates to reflect current programming for Page B. 5. Press the BUTTON ASSIGN flexible button (Button #11). The following message displays: 6. Enter a valid button number [01-24] to program followed by the desired button function: [0] = Flexible/user changeable [1] = CO line [2] = Loop button/all-purpose CO appearance [3] = Pool for specific groups [4] = Direct feature programmable (for DSS/BLF, use [4] + the flexible station number) [#] = Locks button Operation To program a user-programmable Flexible Button: 1. Press the SPEED button twice. 2. Press the assigned button to program (it must be programmed in the database as a multi- function button). 3. Dial the desired feature code. Refer to “Default Numbering Plan” on page F-16. To erase a user programmable Flexible Button: 1. Press the SPEED button twice. 2. Press the button to erase. 3. Press the FLASH button. Confirmation tone sounds. 4. Replace handset or press ON/OFF button. Conditions » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE B ENTER BUTTON NUMBERSXXX PAGE B ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number FLEX BUTTON PROG ENTER BUTTON DATA