Vodavi Starplus Hybrid Key Telephone System Installation Manual

							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2856 
300.28 EXECUTIVE OVERRIDE 
Allows stations designated as “Executive” the ability 
to override and “barge in” on other keysets engaged 
in conversation. 
If you call a busy station: 
a. Press the pre-programmed* EXECUTIVE 
OVERRIDE button. Executive station will be 
bridged onto the CO line conversation in pro- 
gress at the called station. Optional warning 
tone is heard and presented to all parties prior 
to cut-thru. 
b. Replace handset at Executive station to termi- 
nate the override. 
, *Refer to Flexible Button Programming 
NOTE: If the busy party is connected via intercom to 
another party, the intercom connection will be 
dropped when the override occurs. 
CAUTION: USE OF THIS FEATURE WHEN THE 
EXECUTIVE OVERRIDE WARNING TONE IS DIS- 
ABLED MAY BE INTERPRETED AS A VIOLATION 
OF FEDERAL OR STATE LAWS, ANDAN INVASION 
OF PRIVACY. CONSULT COUNSEL WITH RE- 
SPECT TO APPLICABLE LAWS BEFORE INTRUD- 
ING ON CALLS USING THIS FEATURE. NOTE: A decrease in volume may occur on the CO 
line after the barge-in occurs. 
300.29 EXECUTIVE/SECRETARY TRANSFER 
If you are designated the Executive station and your 
phone is busy or in DND, all calls will be routed to 
the Secretary station. 
If you are the designated Secretary station, you can 
signal the Executive that is busy or in DND by using 
the Camp On feature. 
300.30 
FLASH 
When connected to an outside line: 
a. Press FLASH button to disconnect outside line 
and re-seize outside line dial tone. 
300.31 FLASH ON INTERCOM 
When connected to a page zone or another internal 
party, press FLASH button to disconnect page or 
intercom call. Intercom dial tone will be heard. 
300.32 FLEXIBLE BUTTON ASSIGNMENT 
If you have buttons on your telephone which have 
NOT been assigned as CO lines, Pooled group, or 
Table 300-2 Flex Button Programming Codes 
100-155 
Station Intercom Numbers 640 
All Call Forward 
22 PI Call Park Location 1-7 (system) 70 All Call Page (Internal & External) 
228 Personal Park 71 
Internal Page Zone 1 
33 
WI Hunt Group Pilot Numbers O-7 72 
Internal Page Zone 2 
MM Voice Mail Group Pilot Numbers O-7 
73 Internal Page Zone 3 
55 WI UCD Group Pilot Numbers O-7 74 
Internal Page Zone 4 
566 UCD Available/Unavailable 
75 Internal All Call Page 
567 UCD Calls in Queue Display 
76 
PI External All Call Page(All Ext Zones) 
601 Attendant Override 
76 
PI External Page l-7 
602 Disable Outgoing CO Line Access 
77 Meet-Me-Page Answer 
603 CO Line Off-Net Forward 
#O Group Call Pick Up 
620 Camp-On #3 
Universal Night Answer (UNA) 
621 Line Queue 
[SPD] YY Speed Dial Access 
622 Call Back 
(00-l 9 Station) (20-99 System) 
623 Message Wait [SPD] 
l Save Number Redial 
624 Conference 
[SPD] # Last Number Redial 
625 Executive Override 
627 
Account Code Enter YY = Speed Dial Bin numbers, 
631 Do Not Disturb ZZ = Personalized Messages, 
632 Background Music 
U = UCD Group Number O-7, 
633 L=l Personalized Messages 
C = Call Park Location O-7 * 
633 00 Clear Personalized Messages H = Hunt Group Number O-7, 
634 Headset Mode V = Voice Mail Group Number O-7 
P = External Page Zone Number 1-7 
300-l 0 
Issue 1, November 1991  
						

							Loop buttons, you may program them to suit your 
own individual needs. There are five possible func- 
tions you may assign to these buttons: 
DSS/BLF: This button, when pressed, will automat- 
ically signal the assigned intercom station. 
DSS/BLF buttons are programmed by the station 
user. 
. 
FEATURES: This button can be programmed 
so that when pressed it will activate a particular 
feature, thus eliminating the need for dialing the 
feature code. Some features require a flex 
button to be programmed for that feature to be 
accessible to the station user. Where this is the 
case it is so designated in this Feature Opera- 
tion Section and user guide. Feature buttons 
are programmed by the station user. Refer to 
Table 300-2 for a complete listing of code/fea- 
tures that may be programmed onto a flexible 
button. 
. 
SPEED DIAL: This button can be programmed 
to automatically access a speed number loca- 
tion for one-step operation. PBX and Centrex 
codes can be programmed into a speed dial bin 
and accessed by one button depression. 
. 
POOLED GROUP ACCESS: A group of out- 
side lines can be placed under one button. 
When this button is pressed, the system will 
select an available line from this group for the 
user to place a call on. Pool buttons are as- 
signed in data base administration. 
. 
LOOP: This button will act as the direct appear- 
ing button for outside lines that do not appear 
on the user’s individual telephone. Any phone 
that doesn’t have all lines appear on it must 
have a loop key. There is NO limit to the number 
of LOOP buttons a station may have. Loop 
buttons are assigned in data base administra- 
tion. 
To program flexible buttons: 
a. Press SPEED button twice. 
b. Press the assigned button to be programmed 
(it must be programmed in data base as a 
multi-function button). 
c. Dial desired code (Refer to Button Program- 
ming Codes). 
To erase a flexible button: 
a. Press SPEED button twice. 
b. Press the button to be erase 
c. Press FLASH button. 
d. Replace handset or press ON/OFF button. 
STARPLUS@ SPD 1428 & 2856 
Digital Key Telephone Systems 
300.33 HEADSET MODE 
If you wish to use a headset and have been given 
the ability to do so in programming. 
To activate Headset Mode: 
a. Dial 16341 on the dial pad or press pre-pro- 
grammed’ HEADSET MODE button. 
b. LED will light steady. 
While Headset mode is active, the ON/OFF button 
will activate the headset and disable speakerphone 
and intercom call announce operation at your sta- 
tion. 
To de-activate Headset Mode: 
a. Dial [634] on the dial pad or press the pre-pro- 
grammed* HEADSET MODE button. 
b. LED will extinguish. 
*Refer to Flexible Button programming 
300.34 INTERCOM CALLING 
Placing an Intercom Call 
a. Press station key of party to be called (if pro- 
grammed at your phone); or dial station number 
(loo to 155). 
NOTE: Dialing a number in the numbering plan 
activates the telephone automatically. 
b. You will hear ringing if called station is in the ‘T 
answering mode; or two bursts of tone if called 
station is in the “H” or “P” position. 
c. Lift handset or use speakerphone, after the two 
tone bursts stop. 
d. Hang up to end call. 
Answering an Intercom Call 
With your intercom signal switch in the T (center) 
mode, you will hear repeated bursts of intercom tone 
ringing and the HOLD button will slow flash. 
a. Lift handset or press ON/OFF button to answer, 
or move the intercom signal switch to the “H” 
mode to reply. 
b. Hang up to end call. 
In the “P” mode, you will hear two bursts of tone and 
one-way announcement. The HOLD button will slow 
flash and the calling party cannot hear conversations 
in progress. 
a. Lift handset or press ON/OFF button to answer, 
or move the intercom signal switch to the “H” 
mode to reply. 
In the ‘7-l” mode, you will hear two bursts of tone and 
an announcement. Reply handsfree or lift handset 
for privacy. 
Issue 1, November 1991 300-l 1  
						

							Digital Key Telephone Systems STARPLUS@ SPD 1428 & 2866 
300.35 INTERCOM TRANSFER 
Intercom transfer without DSS buttons: 
a. Receive or make an intercom call. 
b. Press the TRANS button. Intercom dial tone is 
heard. 
c. Dial the station where the call is to be trans- 
ferred. 
d. When 2nd station answers, you are in a super- 
vised transfer mode (1st station is staged for 
transfer). 
e. Hang up (station 1 and 2 are connected). 
Intercom transfer using DSS buttons: 
a. Receive or make an intercom call using a DSS 
button. 
b. Press the TRANS button. Intercom dial tone is 
heard. 
c. Press DSS button where call is to be trans- 
ferred. 
d. Hang up (station 1 and 2 are connected). 
300.36 LAST NUMBER REDIAL 
a. Press SPEED button. 
b. Press pound [#] key. 
c. The last number dialed over an outside line will 
be automatically re-dialed. 
- 
- 
- 
- 
300.37 The system will automatically select the 
original line used to place the call and redial 
the number. 
If that line is busy, the system will automat- 
ically select another line from the same 
group and redial the number. 
If no lines are available in the same group, 
station will receive busy tone and can 
queue for a line. 
If the station user preselects a line before 
activating LNR, the preselection will over- 
ride the line which was used originally. LEAST COST ROUTING 
To place an outside call when LCR has been enabled 
in the system: 
a. Dial [9] on the dial pad. 
b. Dial the desired 7 digit telephone number (ie: 
1+ area code+7-digit number). 
c. Wait for answer. Lift handset or use speaker- 
phone to converse. 
If all lines available to you are busy, remain off-hook 
for four (4) seconds to automatically be queued onto 
LCR for an available line. LCR Que Callback 
If an LCR Queue Callback has been activated:- 
a. When telephone is signalled, answer the call. 
b. Desired telephone number will automatically be 
re-dialed. 
NOTE: Only one LCt? Queue Call Back request may 
be initiated by a station. When a second request is 
made, the first request will be canceled. 
300.38 LCR QUE CANCEL 
a. Dial the LCR Queue Cancel code, [626]. 
b. Replace handset or press ON/OFF button. 
300.39 MEET ME PAGE 
To request another party to meet you on a page: 
a. Dial the desired two-or three-digit paging code 
or press pre-programmed* PAGING button 
b. Request that party meet you on the page. 
c. Do not hang up; wait for the requested party to 
answer. As soon as the paged party answers 
and is connected to you, the page circuit is 
released. 
Answering a Meet Me Page 
a. Go to the nearest Telephone and dial [77] or 
press the pre-programmed* MEET ME PAGE 
ANSWER button. 
b. You will be connected to the party that paged 
you. 
*Refer to Flexible Button programming 
300.40 MESSAGE WAITING 
Leaving a Message Waiting Indication 
Up to five messages can be left at any Station. If 
you dial a station that is busy, unattended, or in DND, 
you can leave a message waiting indication. 
a. Press the pre-programmed* MSG button. 
b. Called party’s MSG button will slow flash. 
c. Hang up. 
Answering a Message Waiting Indication 
If your MSG WAIT button is flashing at a slow rate, 
you have a message waiting for you. The first mes- 
sage left will be the first one called. 
a. Press flashing pre-programmed* MSG button. 
b. Station that left message will be signaled with 
tone ringing. 
c. If called station does not answer, press MSG 
button once to leave message. 
*Refer to Flexible Button programming 
300-l 2 
Issue 1, November 1991  
						

							STARPLUS@ SPD 1428 & 2856 Digital Key Telephone Systems 
300.41 MUTE KEY 
The MUTE button provides privacy during speaker- 
phone or handset operation by disabling the micro- 
phone. 
a. Press the MUTE button while off-hook on 
speakerphone or handset to activate. 
b. Press the MUTE button again to deactivate. 
The mute feature automatically deactivates upon call 
termination. 
300.42 OFF-HOOK PREFERENCE 
If your phone has been programmed for Off-Hook 
Preference, you will access an outside line, or a 
feature by going off-hook or pressing the ON/OFF 
button. 
While Off-Hook Preference is enabled, you may 
access internal intercom dial tone by: 
a. 
b. 
C. 
You Pressing your pre-programmed’ ICM button. 
LED lights steady 
OR 
Dial your 
own 3-digit intercom number. (Do not 
lit? handset or press ON/OFF button before 
dialing intercom number.) 
Intercom dial tone will be heard. 
may now dial an internal station or Feature 
Access code. 
*Refer to Flexible Button programming 
300.43 
PAGING 
If you have been given the ability to make page 
announcements: 
a. Lift handset. 
b. Dial the two-or three-digit paging code, or press 
pre-programmed* PAGE button. 
70 All Call - Internal & External 
71 Internal Zone 1 
72 Internal Zone 2 
73 Internal Zone 3 
74 Internal Zone 4 
75 Internal All Call 
76 [0] External All Call (All Ext Zones) 
76 [z] External Zone (Z=l-7) 
c. Speak in normal tone of voice to deliver mes- 
sage. 
Stations off-hook or in DND will not hear the page 
announcement. 
NOTE: When making a zone page or All Call page 
and fhe zone is busy, the page initiator will receive 
ringback 
tone until the zone becomes available. You 
will then hear a warning tone and can make the page 
announcement. 
300.44 PBX/CENTREX TRANSFER 
While connected to an outside line (PBWCentrex): 
a. Press FLASH button. Receive transfer dial 
tone. 
b. Dial PBX/Centrex station number. 
c. Hang up to complete transfer. 
300.45 PERSONALIZED MESSAGES 
Each station can select a pre-assigned message to 
be displayed on the LCD of any Key Telephone 
calling that station. 
There are ten possible messages which can be left. 
a. 
b. Dial [633] on the dial pad or press a pro- 
grammed flex button. 
Dial the two-digit code for the message which 
will appear. 
00 
01 
02 
03 
04 
05 
06 
07 
08 
09 
10 clears messages 
VACATION 
RETURN MORNING 
RETURN AFTERNOON 
RETURN TOMORROW 
RETURN NEXT WEEK 
BUSINESS TRIP 
MEETING 
HOME 
ON BREAK 
LUNCH 
NOTE: This feature is not available to the atten- 
dan t(s). 
300.46 PERSONALIZED MESSAGE CODE ON 
A FLEX KEY 
You can program the code 633 onto a flexible key to 
speed access of pre-selected messages. 
a. Press SPEED button twice. 
b. Press the desired flex button. LED flashes. 
c. Dial [633] + [#] or dial [00] thru [lo]. Confirma- 
tion tone is heard. 
User can now press that flex button and dial the 
two-digit message number 00-10 to activate or de- 
activate a personalized message. Confirmation tone 
will be heard. 
300.47 PRIME FLEX BUTTON PROGRAM- 
MING 
If your phone is programmed for off-hook preference 
and have been given the ability to enable or change 
the prime flex button. 
a. Dial [691] on the dial pad 
b. Then dial two-digit,button number. (Refer to 
following chart. 
Issue 1, November 1991 300-l 3  
						

							Digital Key Telephone Systems 
STARPLUS@ SPD 1428 & 2866 
To disable Off-Hook Preference: 
a. Dial [691] on the dial pad. 
b. Dial [00] on the dial pad. 
300.48 PROGRAMMING YOUR NAME INTO 
THE LCD DISPLAY 
Every extension (key and SLT) has the capability to 
program the users name so that people using display 
telephones will see the name instead of the station 
number. 
a. Dial [690] on the dial pad. 
b. Enter your name (up to 7 letters) using the 
: c. Press S  pattern 
A=21 
B=22 
C=23 
D=31 
E=32 
F=33 
G=41 
H=42 
I=43 
J=51 
K=52 
L=53 
M=61 7own belov 
N=62 
0=63 
P=71 
Q=74 
R=72 
s=73 
T=81 
U=82 
V=83 
w=91 
x=92 
Y=93 
z=94 
EED buttor l=l# 
2=2# 
3=3# 
4=4# 
5=5# 
6=6# 
7=7# 
8=8# 
9=9# 
O=O# 
Space=1 1 
:=12 
-=13 
‘=14 
0 complete 
“Zol 
,=02 
?=03 
I=04 
I=‘1 
$=*2 
&=*4 
;I$ 
)=#2 
+=#3 
==#4 
#=## 
ie program- 
ming process. 
To erase your name: 
a. Dial [690] on the dial pad. 
b. Press SPEED button. 
,300.49 PULSE TO TONE SWITCHOVER 
The signaling on an outside line can be changed 
from dial pulse to tone (DTMF) manually while dialing 
out. To perform the change-over 
a. Dial an [‘I on the dial pad. 
b. Remaining digit(s) will be sent using DTMF. 
The Pulse to Tone Switchover command may also 
be included into a speed dial bin. 
Refer to speed dial 
programming. 
300.50 SAVE NUMBER REDIAL 
If you wish to save the last number you dialed for use 
later: 
a. After placing an outside call, keep handset off- 
hook. 
b. Press SPEED button twice. 
To Dial a number that was saved using the steps 
above: 
a. Press SPEED button. 
b. Dial the asterisk [*I key. 
- System will automatically select the original 
line used to place the call and redial the 
number. 
- If that line is busy, the system will automat- 
ically select another line from the same 
group and redial the number. 
- If no lines are available in the same group, 
station will receive busy tone and can 
queue for a line. 
- If the station user preselects a line before 
activating SNR, the preselection will over- 
ride the line which was used originally. 
300.51 PROGRAMMING PBWCENTREX 
CODES ONTO A FLEX BUlTON 
For easy one-button access to Centrex or PBX fea- 
tures, perform the following steps: 
a. Program the Centrex or PBX code into a station 
or system speed dial bin, including hook-flash 
(flash key), [*I, and [#I] commands. (Refer to 
station or system speed dial programming) 
b. Program that speed bin onto a flexible* button. 
*Refer to Flexible Button programming 
300.52 SPEAKERPHONE 
a. Press ON/OFF button to “ON”. Intercom dial 
tone will be heard. 
b. Press station key of desired party, or press 
available outside line button and dial number. 
Speakerphone is activated. 
c. Press ON/OFF button to “OFF’ to end call. 
NOTE: For further references in this section where 
“lift handset” is specified, you may also use the 
method of pressing the “ON/OFF’button, if the tele- 
phone is programmed to be a true two-way speak- 
erphone. 
300-l 4 Issue 1, November 1991  
						

							STARPLUS@ SPD 1428 & 2856 
Digital Key Telephone Systems 
300.53 STATION SPEED DIAL 
If no outside line has been specified in programming, 
one will be chosen automatically or you can choose 
one now. 
a. Press SPEED button and dial bin location, or 
press pre-programmed* speed bin button. Sta- 
tion Speed numbers are 00 to 19. 
b. When called party answers, pick up handset or 
use speakerphone. 
*Refer to Flexible Button programming 
300.54 STORING SPEED NUMBERS 
Station Speed numbers can be entered by keyset 
users. System Speed numbers must be entered by 
the first programmed attendant. If no attendant is 
specified, enter at Station 100. 
a. 
b. 
C. 
d. 
e. Press SPEED once, then press a desired out- 
side line key or pool key or select an outside line 
automatically by pressing the SPEED button a 
second time. 
Dial the speed bin location. 00 to 19 for Station 
Speed numbers; 20 to 99 for System Speed 
numbers. 
Dial telephone number. (including special 
codes described below) 
- TRANS - Pressing the TRANS button dur- 
ing number entry initiates a Pulse-To-Tone 
switchover. 
- HOLD - Pressing the HOLD button during 
number entry inserts a Pause. 
- FLASH - Pressing the FLASH key inserts a 
Flash into the speed number. 
- TRANS - Pressing the TRANS button as 
the first entry in the speed bin inserts a 
no-display character causing the numbers 
stored in the bin not to appear on the Digital 
Terminals display when the bin is ac- 
cessed. 
Press the SPEED button. 
Hang up. 
To program several speed numbers in a row, press 
the SPEED button twice to conclude programming a 
number and then just enter the next speed number 
bin to be programmed. If the station has no line 
appearance for the line programmed into the speed 
bin, that line will come up under the Loop button or 
Pool button when accessed. *Refer to Flexible Button programming 
300.56 UNIFORM CALL DISTRIBUTION (UCD) 
A. Number of Calls in Queue Display 
From an idle display key telephone: 
1. 
2. 
3. 
4. 
5. 
Dial [5671 on the dial pad 
OR 
Press pre-programmed* flex button. (ON/OFF 
button LED lights steady) 
Dial the 3-digit UCD group number (550557). 
Your display will tell you how many calls are in 
queue for that group. 
Dynamic update of display occurs as queue 
condition changes. 
Hang up the handset or press the ON/OFF 
button to terminate mode. 
300.55 SYSTEM SPEED DIAL 
If no outside line has been specified in prdgramming, 
one will be chosen automatically or you can choose 
one now. 
a. Press the SPEED button and dial bin location, 
or press pre- programmed* speed bin button. 
System Speed numbers are 20 to 99. 
b. When called party answers, pick up handset or 
use speakerphone. 
NOTE: This feature cannot be used with a call in 
progress and the station will be considered busy for 
incoming calls during this operation. 
*Refer to Flexible Button programming 
B. Available/Unavailable Mode 
If you are a UCD agent, you may place your station 
in the Available mode to receive UCD type of calls 
or you may place you station in the Unavailable 
mode to block UCD type calls from ringing your 
station. 
To go Available: 
1. Dial [566] on the dial pad 
OR 
Press the pre-programmed* Available/Un- 
available button. 
2. You may now receive calls. 
To go Unavailable: 
1. Dial [566] on the dial pad 
OR 
Press the pre-programmed* Available/Unavail- 
able button. 
2. You are now blocked from receiving UCD calls. 
*Refer to Flexible Button programming 
Issue 1, November 1991 300-l 5  
						

							Digital Key Telephone Systems 
C. No-Answer Timer 
After a UCD call rings into an agent, the No-Answer 
timer takes effect. if the agent does not answer the 
call before this timer expires, then that agent is set 
to “UCD Unavailable” and the call is routed back to 
the UCD group for another available agent or queue. 
In order to continue receiving UCD calls, the agent 
then needs to press their UCD Available button. 
300.57 UNIVERSAL NIGHT ANSWER (UNA) 
If you hear outside line ringing at another station and 
wish to answer it, dial [#3] on the dial pad. The 
connected outside line can be transferred or discon- 
nected. Each telephone utilizing Universal Night 
4 
Answer must have a loop button appearance if the 
ringing outside line does not appear at their phone. 
300.58 VOICE MAIL OPERATION (VM) 
Forward Callers to your Mail box 
Intercom and Transferred CO callers may be routed 
directly to your mail box by forwarding your phone to 
a voice mail group. Callers will then be greeted by 
your personal voice mail greeting if available (Refer 
to Call Forward - Voice Mail Operation) 
Retrieving Voice Messages 
If your Message Waiting key or programmed Voice 
Mail group key is flashing, you may have a voice 
message waiting for you. To enter the voice mail 
system to check for mail: 
a. Dial the Voice Mail group number or press the 
pre-programmed* voice mail group key or 
flashing Message Wait key. 
b. You will immediately be prompted to enter your 
password for your mail box. 
Receiving a Voice Mail Message Wait 
To receive a message waiting indication that a voice 
message has been taken for you, the Voice Mail 
system must be programmed to provide such an 
indication. 
After the voice mail system receives a voice mes- 
sage for a station user: 
a. The voice mail must go off-hook and dial the 
voice mail message wait code [420]. 
b. Then dial the 3-digit extension number of the 
station user who received a voice message. 
Turning the Message Waiting Lamp Off 
When a station user retrieves the voice messages 
from the voice mail system, the voice mail system 
must: 
a. Be programmed to go off-hook and dial the 
message cancel code 14211. 
b. Then dial the 3-digit extension number of the 
station user who retrieved the voice message. 
306-l 6 
STARPLUS@ SPD 1428 & 2856 
*Refer to Flexible Button programming 
A. VM Tone Mode Calling Option 
Allows the Voice Mail system to override a called 
stations H or P intercom switch settings. 
When placing a call to a station and Tone ringing is 
desire (the Voice Mail system MUST be pro- 
grammed to: 
a. Dial [6#]. 
b. Then dial 3-digit station extension (call tone 
rings station). 
300.59 VOLUME CONTROLS 
There are two volume control slide switches on the 
front of the Key Telephone. Sliding the switch to the 
left decreases the volume. The left slide switch is for 
voice, background music, and speakerphone vol- 
ume. The right slide switch is for tone ringing vol- 
ume. 
Issue 1, November 1991  
						

							STARPLUS@ SPD 1428 & 2856 Digital Key Telephone Systems 
310.1 INTRODUCTION 
This section of the manual 
SECTION 310 
SLT FEATURE 
contains the operating 
instructions for Single Line users. It is designed to 
provide step-by-step instructions for operating the 
Single Line telephones in the system. 
Literature similar to these operating instructions has 
been prepared for use by the customer in the form 
of a Single Line Telephone User’s Guide. 
310.2 ACCOUNT CODE 
SLT stations can enter an account code to identify 
the call or calling station. 
Entering Account Code before a call: 
a. Lift the handset. 
b. Dial [627]. 
c. Dial the account code. If the account code 
contains fewer than 12 digits, dial [*I to return 
to intercom dial tone. Dial tone is heard. 
d. Dial [9] or CO Access code and the desired 
number. 
Entering Account Code during a call: 
Depress the hookswitch momentarily. Your call 
will be placed on hold while you enter your 
account code. 
Dial [627]. 
Dial the account code. If the account code 
contains fewer than 12 digits, dial [*I to return 
automatically to the call. 
310.3 CALL BACK 
You call a busy station and receive busy: 
a. Briefly depress and release the hookswitch. 
b. Dial [622]. 
c. Replace handset. 
Only one Call Back request can be left at a station; 
the second request will convert to Message Waiting 
Request. 
OPERATION 
310.4 CALL FORWARDING 
To call forward calls to another station: 
a. Lift handset. 
b. Dial [640]. 
c. Skip step c for immediate forwarding, otherwise 
dial the appropriate code: 
m = Call Forward No Answer 
[8] = Call Forward Busy 
[9] = Call Forward Busy/No Answer 
[‘I = Call Forward Off-Net (via speed dial) 
d. Dial the 3-digit extension number or speed bin 
number where calls are to be forwarded. Con- 
firmation tone will be heard. 
e. Replace handset. 
To Remove Call Forwarding: 
a. Lift handset. 
b. Dial [640] or [662]. Confirmation tone will be 
heard. 
c. Replace the handset. 
310.5 CALLING STATION TONE MODE OP- 
TION 
Allows a calling station to override a called key 
station’s H or P intercom switch setting. 
When placing a call to a key station and Tone ringing 
is desired: 
a. Dial [6#]. 
b. Dial 3-digit station extension (call tone rings 
station). 
310.6 CAMP-ON 
After receiving intercom busy tone: 
a. Briefly depress and release the hookswitch. 
b. Dial [620]. When the called party answers, con- 
sult with them. 
While on a CO line you receive a Camp-on warning 
tone through handset: 
a. Choose desired call (hang up on present call 
and take the new one, or ignore the Camp-on 
signal). (also see Personal Park) 
Issue 1, November 1991 310-l  
						

							fable 31 O-1 Starplus Digital SLT Numbering Plan 
loo-127 Station Intercom Numbers (SPD 1428) 
663 Message Wait return 
100-l 55 Station Intercom Numbers (SPD 2856) 664 
SLT Conference W/ Personal Park 
22 [Cl Call Park Location O-7 (system) 666 [WI 
SLT Speed Dial Access 
228 Personal Park 690 
Name in Display Programming 
33 
WI Hunt Group Pilot Numbers O-7 70 
All Call Page (Internal & External) 
UM Voice Mail Group Pilot Numbers O-7 
71 
Internal Page Zone 1 
55 
WI UCD Group Pilot Numbers O-7 72 
Internal Page Zone 2 
566 UCD Available/Unavailable 73 
Internal Page Zone 3 
6# [XXX] Tone Mode Ring Option 74 
Internal Page Zone 4 
620 Camp-On 
75 Internal All Call Page 
621 Line Queue 
76 
PI External All Call Page (All Zones) 
622 Call Back 
76 
PI External Page Zones l-7 
623 Message Wait 77 
Meet-Me-Page Answer 
624 Conference 
9 
LCR or CO Line Group 1 
625 Executive Override (if LCR is disabled) 
626 LCR Queue Cancel 0 
Attendant 
627 Account Code Enter #O 
Group Call Pick Up (Key & SLT 
631 Do Not Disturb #l 
Directed Call Pick-up (SLT) 
633 1721 Personalized Messages #22 [C] Call Park Pickup (Key and SLT) 
633 [00] Clear Personalized Messages #3 
Universal Night Answer 
640 All Call Forward 
640 
I?1 No Answer - Call Forward XXX = Intercom Station Numbers 
640 [8] Busy - Call Forward W = Speed Dial Bin numbers 
640 [9] Busy/No Answer - Call Forward ZZ = Personalized Messages 
640 [*I Off-Net - Call Forward U = UCD Group Number O-7 
660 SLT Flash Command to CO Line C = Call Park Location O-7 
661 [WI SLT Station Speed Dial Programming H = Hunt Group Number O-7 
662 SLT Clear - Call Forward, DND, V = Voice Mail Group Number O-7 
Personal Messages 
P = External Page Zone Number l-7 
310.7 CALL PARK (System) 
To place an outside call on hold and consult with, 
page, or call an internal party and/or transfer the 
outside call. 
While connected to an outside line: 
a. Depress and release the hookswitch. The caller 
is put on Exclusive hold. 
b. Dial parking location (220 to 227). Hear confir- 
mation tone. 
c. If you hear busy tone, depress and release the 
hookswitch and dial another parking location. 
Retrieving a Parked Call 
a. Lift handset. 
b. Dial pound [#I. c. Dial parking location (220 to 227) where the call 
was parked. 
310.8 
CALL TRANSFER: 
Making an Unscreened Transfer 
a. Briefly depress and release the hookswitch. 
b. Dial desired intercom number. 
c. Hang up to complete the transfer. 
Making a Screened Transfer: 
a. Briefly depress and release the hookswitch. 
b. Dial desired telephone number. 
c. Announce the call. 
d. Hang up to complete the transfer. 
31 o-2 Issue 1, November 1991  
						

							STARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems 
310.9 CLEAR CALL FORWARD, DND, PER- 
SONALIZED MESSAGES 
SLTs can activate and cancel call forward by dialing 
[640] and DND by dialing [631] and enable and 
cancel personalized messages by dialing [633xx]. 
A convenient code [662] has been incorporated to 
cancel either Call forwarding, DND, or Personalized 
Messages when the SLT user has forgotten which 
code has been programmed on the phone 
To cancel Call Forward, DND, Personalized Mes- 
sages: 
a. Lift handset. Notification tone will be heard. 
b. Dial [662]. Confirmation tone will be heard. 
c. Replace the handset. 
310.10 CO LINE QUEUING 
a. Dial outside line access code. Receive busy 
tone. 
b. Briefly depress and release the hookswitch. 
c. Dial [621]. Confirmation tone is heard. 
310.11 CONFERENCE 
You may set up a conference of 1 external and 1 
other internal station. 
a. 
b. 
C. 
d. 
e. Lift handset. 
Make outside call. 
Briefly depress and release the hookswitch to 
put the call on hold. 
Dial number of internal station you wish to add. 
When that station answers, briefly depress and 
release the hookswitch again and all 3 parties 
will be connected. 
310.12 CONFERENCE WITH PERSONAL 
PARK 
While connected to an outside line: 
a. Depress the hookswitch momentarily. Intercom 
dial tone is heard. 
b. Dial [228]. (1st call is placed in personal park). 
c. Dial desired number for 2nd call. 
d. Depress the hookswitch momentarily. Intercom 
dial tone is heard. 
e. Dial [664]. All three parties are conferenced. 
f. Hang up to terminate conference. 
310.13 DIRECT OUTSIDE LINE ACCESS 
a. Lift handset. 
b. Dial access code (9, 81 - 87). 
c. Dial desired telephone number. 
310.14 DIRECTED CALL PICK-UP 
Upon hearing an unattended telephone ring: 
a. Lift handset. 
b. Dial [#l]. 
c. Dial station number of ringing telephone. You 
will be connected to intercom, incoming, recall- 
ing or transferred outside line. 
310.15 DO NOT DISTURB 
Activating Do Not Disturb: 
a. Lift handset. 
b. Dial [631]. 
c. Replace handset. 
To cancel Do Not Disturb: 
a. Lift handset. 
b. Dial [631] or [662]. 
c. Replace handset. 
310.16 PBWCENTREX TRANSFER (Flash 
Command to CO Line) 
To initiate a PBX or Centrex Transfer command from 
an SLT. 
While connected to a PBX or Centrex line: 
Briefly depress and release the hookswitch. 
Intercom dial tone will be heard. 
Dial [660]. A Flash command will be presented 
to the PBX or Centrex line. 
PBX or Centrex studder tone will be heard. Dial 
number of desired extension. 
Replace handset to complete transfer. 
310.17 GROUP CALL PICK-UP 
Upon hearing an unattended telephone ringing: 
a. Lift the handset. 
b. Dial [#O]. You will be connected to intercom or 
transferred or recalling outside line call. 
NOTE: You musf be in the same pickup group. 
Issue 1, November 1991 31 o-3