Vodavi Starplus Hybrid Key Telephone System Installation Manual

							1) Speaker volume adjusts all voice signals sent to the speaker (i.e.. 
Speakerphone Conversations, Background Music, Page announcements) 
2) Ring Volume adjusts all tone signals sent to the speaker. 
i) Muted ringing will be proportionately quieter than normal ringing based on 
the volume setting. 
G. H-T-P Switch - Three position slide switch which controls the method of receiving 
intercom calls. 
a. Hand&e (I-I) Position - Upon hearing a tone burst and voice announcement over 
the speaker the User can reply handsfiee. 
b. Privacy (P) Position - The station user receives a tone burst and a vice 
announcement over the speaker. the microphone is deactivated for privacy, the 
user must either go off-hook or press the Mute key to reply. 
c. Tone (T) Position - Standard tone ring notifies of an incoming call and the user 
answers by going off-hook or pressing the On/Off button for speakerphone 
operation. 
d. Switch selection may be overridden by use of the Forced Tone Ring option. 
H. Directory Tray 
I. Wall Mountable 
2. 34-Button Digital Terminal (Enhanced) 
A. Information About Executive Terminal Applies Except No LCD Display. 
3. 34-Button Executive/PC Interface Terminal (ICLID) 
A. Information About Executive Terminal Applies. 
B. Equipped with RS232C I/O channel. 
a. 2400bps, No-Parity, 8 Data Bits, 1 Stop Bit. 
C. A Personal Computer May Be Interfaced with the Terminal To Receive ICLID 
information, via Vodavi Call Tracker Software. 
D. A program which runs on a PC may control key actions on the terminal and also 
receive ICLID information. Would Require Software Development By Independent 
Programmer. 
4. 14-Button Digital Terminal 
A. Digital Terminals Require Two-pair to operate. 
B. Buttons and LEDs 
a. Super-Bright LEDs on all keys except the Dial Pad. 
b. Button Definitions 
1) 12 Dial Key Pad 
2) 8 Flexible Buttons 
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							3) On/Off button (fixed)) 
4) Mute button (fixed) 
5) Speed button (fixed) 
6) Flash (fixed) 
7) Transfer button (fixed) 
8) Hold button (fixed) 
C. Speakerphone Description 
a. Hand&x intercom two-way conversation. 
b. Terminate call with the On/Off button. 
c. Automatic Pre-selection allows the speakerphone to be enabled by pressing a 
button (i.e.. DSS, CO Line, Page . . . . . etc..) 
D. Volume controls. 
E. H-T-P Switch - Three position slide switch which controls the method of receiving 
intercom calls. 
a. Handsfree (H) Position - Upon hearing a tone burst and voice announcement over 
the speaker, the User can reply handsfree. 
b. Privacy (P) Position - The station user receives a tone burst and a one-way 
announcement over the speaker. The speakerhone microphone is deactivated for 
privacy, the user must either go off-hook or press the Mute key to reply. 
c. Tone (T) Position - Standard tone ring notifies of an incoming call and the user 
answers by going off-hook or pressing the On/Off button for speakerphone 
operation. 
d. Switch selection may be overridden by use of the Forced Tone Ring option. 
F. Directory Tray 
G. Wall Mountable 
5. Digital Direct Station Selector/ Direct Line Selector @SS/DLS) Console 
A. 48 Buttons (3 columns by 16 rows), each have an associated Super Bright LED for 
status indication. 
B. Three Maps - 1428 and 2856 
a. Map 1 - CO Lines 1-14, Stations 100-127, and Release Key, Attendant Override 
key, All Page key and the first three Call Park locations (supports a 14x28 
configuration). 
b. Map 2 - CO Lines l-28, Stations 100-l 13, and first three park locations, release 
key, Attendant Override key, and All Call page (supports a 28x12 configuration). 
c. Map 3 - Stations 114-l 55 and internal page zones one, two, and three (Last 42 
Stations). 
C. Read this Important NOTE concerning flexible buttons programmed for features. 
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							: The following features are not allowed to be programmed onto DSSIDLS 
Console flexible buttons: ACD Agent or Supervisor Login, Do Not Disturb, Call 
Forward, Camp-on, Available/Unavailable, Personal Park, Voice Mail, and 
Headset Mode. The features may still be programmed onto the keyset fl 
Consoles may be associated with a station. No Duplicate 
Maps 1 and 2 permitted, more than one Map 3 may be associated with a station. 
6. SLT Adapter / Off-Premise Extension Module 
A. Uses a Digital Terminal Port 
B. Requires -48 Volts DC, 500 ma of Power from separately provided Power Supply. 
C. Uses a “Precise” tone plan. 
D. Provides one Power Fail transfer circuit. 
E. DTMF only, does not support pulse dialing. 
7. Relay / Sensor Interface Module 
A. Uses a Digital Terminal Port 
B. Provides Three Programmable Dry Relay Contacts. 
a. Programmable Options 
1) External Page 
2) RAN start 
3) Power Fail Transfer 
4) Loud Bell Control 
5) CO Line Control 
C. Provides Three Sensing Circuits. 
a. Programmable Options 
1) RANEnd 
8. DDIU - Digital Data Interface Unit 
A. Uses a Digital Terminal Port 
B. Works in conjunction with a Station (like DSS/DLS Console). 
C. Used to establish a Serial Data Connection between two Serial devices (Data 
Intercom). 
a. Modem Sharing. 
b. Printer Sharing 
c. May be used to extend the range of SMDR Printer further away from the KSU. 
1) RS232 recommends cables shorter than 5Ofi. 
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							9, PFTU - Power Fail Transfer Unit 
A. Provides the relay transfer circuits for up to 12 CO Lines in the event of a Power 
Failure. 
B. Controlled by a Relay Sensor Module Programmed for Power Fail Transfer. 
C. A customer provided 12 Volt DC Power Supply is required to operate the unit. 
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							System Check-Out 
I. Installation Check-Out List 
1. Power REQUIREMENTS. 
A. The System requires a Dedicated Branch Circuit. 
a. A good definition of the circuit is the use of a constant, separately fused, dedicated 
only to providing power to the KSUs power supplies, 117 volt plus or minus 5%, 
15 Ampere, Single Phase, 3-wire (parallel blade with ground) power outlet located 
within 5 feet of the KSU. KEEP THE POWER DEDICATED TO THE 
SYSTEM. 
2. Preliminary Procedures 
A. Test System Ground 
a. Ground System in accordance with the installation instructions (DO NOT PLUG 
SYSTEM IN). 
b. Using a DVM set for DC Ohms, place one lead on the backplane ground lug, place 
the opposite lead on the ground of the power outlet. The reading should be no 
higher than 5 ohms. Switch the meter to AC Volts and take a reading at the same 
two ground points. The reading should be no higher than .SVac. If either reading 
is out of tolerance, have the AC Outlet tested and inspect the point to which the 
KSU is grounded to insure that it has nothing which could inhibit the flow of 
current to ground. 
B. Make sure that the NICAD battery on the CPU is strapped in th 
Q on osition ( Super 
Cap has no enable strap on 1428 ). 
C. Inspect all socketed integrated circuits on the CPU and peripheral cards for proper 
seating. 
D. Inspect the MDF for shorted wiring. 
E. Make sure all cards are properly seated in the proper slots and that all amphenol 
connectors are securely in place. 
F. When all of the above requirements are met proceed to the Power Up Sequence. 
3. Power Up Sequence 
A. 
B. 
C. 
D. Plug in the system power cord. 
Turn on the power supply. 
Observe the Heart-Beat LED(s) on the CPU, look for a continuous pattern of flashing. 
Press and Hold the RESET Button located on the CPU for five seconds. Release the 
Button. 
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							E. After the LEDs return to their pattern, enter the programming mode either from 
Station 100 or via the RS232 communications port on the CPU and INITIALIZE the 
DATABASE (Flash 80, button 8, Hold). 
F. The System is now ready for programming. 
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							Customer Database Programming 
I. Introduction 
1. Flexible Programming allows the system to be tailored to the customers needs. 
2. No interruptions in call processing while programming the database. 
A. Exception is flexible port assignment. Requires a reset so system can assign time slots. 
3. Methods of Programming. 
A. From Station 100 (port 01) using a Executive Display Terminal. 
a. Enter the programming mode by dialing **3226. 
b. The On/Off Key on the terminal is lit. 
c. The System is ready to program. 
d. Refer to Figure 600-3 Programming Button Mapping for Terminal layout while in 
programming mode. 
B. From an ASCII terminal. 
a. May be either on-site via direct connection to the RS-232C port on the CPB 
(RS232C may be configured for 300, 1200,2400, or 4800 Baud) or Remotely via 
the on-board 300 baud modem (1200 Baud if the optional 1200 Baud Modem 
Module is installed). 
b. Terminal Device must be configured for Selected Baud Rate, 8 data bits, 1 stop 
bit, and no parity ( xxxx,8,N,l). 
c. When purchasing a cable, buy one with pins that are not fixed but can be 
configured. 
d. Program Mode Entry. 
1) Once connected to the system hit the Return Key. 
2) Prompt will appear. 
i) The Prompt shows the System time and date, and the Software Version. 
This is the best way to find out the software version without interrupting 
service. 
3) Enter the password. 
4) The System is ready to program. 
5) Refer to Figure 600-l - Data Terminal Codes Cross Reference, the table 
provides a one to one cross reference of keystrokes, allowing digital terminal 
programming to be emulated on the ASCII terminal. 
- i) Plus (+) and Minus (-) proceeding the terminal entry may be used to 
toggle on/off enable/disable features. 
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							ii) While in programming entering a question mark (?) will return the Remote 
Administration Key Definitions. 
4. Data Base Programming Structure and Indications 
A. Once the database is entered programming of attributes is facilitated using Data Field 
(FLASH or Program Codes) codes. 
a. Data Fields are used as a method of Dividing the Database into Sections of Related 
Attributes, much like drawers within a file cabinet. Related items are grouped 
together and then an individual item is changed by making the proper program 
entry, much like accessing a file within the drawer and mod@ing some of the 
information within the file. 
B. The Hold Key on the terminal is used to save programming entries. 
a. Pressing hold writes information to the database and saves it. You have accessed 
your file in the cabinet, changed the data in the tile, and now you are returning the 
file to its location in the cabinet and closing the drawer. The data is saved at that 
location until it is ready to be modified again. 
b. Ifan error is made in data entry, do not press the Hold Key, simply re-enter the 
Data Field code or press the On/Off key or hang the terminal up. 
C. Confirmations Tone 
a. Confirmation tone is issued when a valid entry is made in the database 
programming mode. 
b. Confirmation Tone has a frequency of 1471 Hertz and lasts a duration of 1.4 
seconds, sounding only once. 
D. Error Tone 
a. Programming Error Tone is provided when an invalid entry is made while in the 
programming mode. 
b. Programming Error Tone has a frequency of 1471 Hertz and a cadence of 0.2 
seconds on / 0.2 seconds off repeated six times. 
5. Beginning to Program. 
A. Once the program mode has been entered. 
a. Press the Flash button. 
b. Enter the two-digit field number. 
c. Enter customer Data. 
d. Press hold and listen for either conformation tone or error tone. 
e. Repeat the steps until all data is entered. 
6. Initialization. 
A. SYSTEM DATABASE MUST BE INITIALIZED WHEN THE SYSTEM IS 
INSTALLED OR WHEN THE DATABASE HAS BEEN CORRUPTED. 
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							B. Do a Flash 80, Press Flexible Button Eight (8), and Press Hold. System will initialize 
and reset. 
C. Customer Data Worksheets 
a. Prepare the worksheets prior to attempting programming. 
b. Save the sheets and update each time programming changes are made. 
c. Useful when programming because it contains most of the information necessary 
to program the entire system (Program Code, Button Map, Function, Format of 
Entry, Default Value). Very little supplemental information necessary to move 
around the system. 
7. Database Upload/Download 
A. System may be saved (downloaded) on a Personal Computer if a the database needs to 
be initialized due to corrupt data, a restore (upload) may performed. 
a. As a suggestion, also do a Database Printout to a Zogfile in the PC. 
1) This is accomplished much in the same way as the database download. Instead 
of using COM 86 ?I’from the terminal substitute a different log file name 
and use a CO&M4 85 I instead. 
B. The Parameters given are from Procomm Plus, Version 2.01 or higher (available from 
a software retailer). Other communications packages may be used, but it is important 
the they program is capable of having the parameters set to the listed values. 
C. Communications Parameters 
Items to Change Change 
: .:, 
‘, 
Parameters: AM +.P .. 
Baud Rate 12400 Baud, N for Parity, 8 Bits, 1 Stop Bit 
. . . . . . ‘EMup Options: Alt +$. 
T&imii@l optins: 
Item C: Soft Flow Control &ON/xOFF) .,: 
ON 
protocDl uptious: “.. ... 
Item A: Echo Locally .: ,’ . . . 
OFF 
Item D: Character Pacing 0 
Item E: Line Pacing 0 
Item F: Pace Character 0 
ktem I: CR Translation (U&ad) 
IItem J: LF Translation (Upload) 
It- em K: CR Translation IDownload~ I 
Item L: LF Translation (Download) 
EJIemroptions ..‘: 
;Ge,d fiot@.&l opb& ,’ .:. :. ,’ 
;,::q ... . . y,:::r.. 1 
Item C: Abort xfe’ei if CD Lost None 
None 
None 
NO I 
. . 
INote: Item C appears in Proccom Plus Versions 2.01 or Higher. 
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							E. Download Instructions 
a. 
b. 
C. 
d. 
e. 
E 
8. 
h. 
i. 
i Connect an RS232-C Serial Cable from the compurter to an I/O port on the - 
System. 
Load the Procomm Plus software on the computer. Update the parameters in 
Procomm Plus to the settings given above. 
Press the EN7ER key on the computer. A prompt will display, requesting the 
system password be entered. Type the word VODA Ki’ and press IW7IX 
On the keyboard press CGA444 86 W. 
On the keyboard press ALT and then FI key simultaneously. This will open a log 
file in Procmm Plus. 
Name the database and press enter. 
Press the ENK?ZR key again to begin the download process. 
After the database is downloaded from the system, press the ALTand then FI key 
simultaneously. This will close the Log File. 
Enter A4 on the key board. 
Press ALT and then X key simultaneously to exit Procomm Plus. 
F. Upload Instructions 
a. Connect an RS232-C Serial Cable from the computer to an I/O port on the 
System. 
b. Load the Procomm Plus software on the computer. Update the parameters in 
Procomm Plus to the settings given above. 
c. Press the IWZ7% key on the computer. A prompt will display, requesting the 
system password be entered. Type the word F’ODAF7 and press ENTER. 
d. On the keyboard press COMMA 86 Q. 
e. Press EiVTH on the key board. 
f Press the PGUP key on the keyboard. 
g. Press the A key on the key board (selection of ASCII as the filetype). 
h. Type in the filename of the database which was downloaded and press EhVER. 
i. After the file upload has been completed press M and EiViZK 
j. Press the ALT and then X keys simultaneously, and press ENi’ER. 
k. After the Upload is completed the system MUST be reset for full activation. 
II. Systems Parameters Programming .......................... 610-l 
1. System Timers ............................................................ 610-l 
A. System Hold Recall ................................................... .610-2 
B. Exclusive Hold Recall ................................................ .610-2 
C. Attendant Recall Timer ............................................... .6 1 O-3 
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