Vodavi Starplus Hybrid Key Telephone System Installation Manual

							Digital Key Telephone Systems STARPLUS@ SPD 1428 & 2856 
Table 200-l Alphabetical Feature Index (Cont’d) 
FEATURE 
System Capacity: 
up to 14x28 Configuration 
up to 28x56 Configuration 
System Hold 
System Speed Dial 
Toll Restriction (Table Driven) 
Transfer Recall 
Uniform Call Distribution (UCD): (8 x 8) 
Alternate UCD Group Assignments 
Overflow Station Assignment 
Incoming CO Direct Ringing 
Recorded Announcements (RAN) 
Number of Calls in Queue Display 
UCD Auto Wrap-up with Timer 
UCD No-Answer Return to Queue Timer 
UCD Available/Unavailable Mode 
Universal Night Answer (UNA) 
Voice Mail Groups: VM (8 x 8) 
In Band Signaling Integration 
Voice Mail Message Waiting Indication 
Voice Mail CO Disconnect Signal Pass thru 
Voice Mail Tone Mode Calling Option 
Volume Control 
S = Standard Feature; O=Optional: Requires additions 4VAI LABLE 
S 
S 
S 
S 
S 
S 
S 
S 
0 
S 
S 
S 
S 
S 
0 
S 
S 
S 
S 
lardware; N INTERNAL 
EQUIPMENT 
REQUIRED 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
OPx148V PS 
OPIU48V PS 
N 
N 
N 
S EXTERNAL 
EQUIPMENT 
REQUIRED 
Expansion KSU 
N 
N 
N 
N 
N 
N 
N 
RAN Device 
N 
N 
N 
N 
N 
Voice Mail System 
N 
N 
N 
N 
N 
. . requrrea 
206-6 Issue 1, November 1991  
						

							B. 
C. 
D. 
E. group pilot number, Voice Mail group number, 
or Hunt group. (See Note) 
Call Forward - Busy 
This feature allows a station the ability to have 
their calls fonnrarded to a designated station, a 
UCD group pilot number, Voice Mail group num- 
ber, or Hunt group when their station is busy. 
(See Note) 
Call Forward - No Answer 
This feature allows a station the ability to have 
their calls forwarded to a designated station, a 
UCD group pilot number, Voice Mail group num- 
ber or Hunt group number when there is no 
answer at the station. No answer calls forward 
when the system-wide “no answer timer” ex- 
pires. (See Note) 
Call Forward - Busy/No Answer 
Allows a stations the ability to forward a combi- 
nation busy/no answer calls to a designated 
station, a UCD group pilot number, Voice Mail 
group number, or Hunt group. No answer calls 
forward when the system-wide “no answer 
timer” expires. Initial CO ringing, transferred CO 
ringing and intercom ringing calls can all be 
forwarded. Calls that ring to an idle station will 
be call forwarded after expiration of the No 
Answer ring timer.(See Note) 
Call Forward - Off-Net 
Stations will be allowed to forward intercom and 
transferred CO line calls to an off-net location. 
This allows a station to reroute calls that would 
normally be lost. Calls can be forwarded to 
home or another off-net site. Initially ringing CO 
calls cannot be forwarded with this feature (see 
Incoming CO lines Off-Net Forward feature). 
NOTE: Initial Ringing Incoming: calls will forward to 
groups, (ie: UCD, Voice Mail, Hunt) if the station 
forwarded is the only station assigned to ring on the 
CO line. 
200.14 CALL FORWARD: PRESET 
This feature allows the system data base to be 
configured so that incoming CO Lines, which are 
programmed to ring at a particular station, can be 
forwarded elsewhere in the system predetermined 
by programming. This feature is active if the station 
ringing is not answered in a specified time. This is 
particularly useful in “overflow” applications where a 
Voice Mail or Auto Attendant may be in use. 
A station may have one designated preset forward 
location defined in the data base. 
STARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems 
Preset Call Forward is chainable only to other prede- 
termined preset forward stations specified in the 
database up to a chain of 5 stations. 
Chainable Preset Call Forwarding will force the in- 
coming CO Line to ring at each station preassigned 
in the database for the Preset Forward Ring Timer 
specified in the database before forwarding. 
Each station in the system may, independently, have 
incoming CO calls preset forwarded to the following 
destinations: 
A. Preset Call Forward - Stations 
Each Digital Terminal user may have preset in 
the database Initial Ringing Incoming to be di- 
rected to another station in the system, if the call 
goes unanswered for a predetermined amount 
of time. 
B. Preset Call Forward - Hunt Groups 
CO Lines can be preset forwarded to ring into a 
Hunt Group from any station. A CO line will not 
preset forward to a busy Hunt group, however 
each time the preset forward timer expires (for 
a total of five attempts) the group will be 
checked for an idle station. If a member of the 
group is idle the call will then be presented to 
that member. 
C. Preset Call Forward - UCD Groups 
CO Lines can be preset forwarded to ring into a 
UCD Group from any station. A CO line will not 
preset forward to a busy UCD group, however 
each time the preset forward timer expires (for 
a total of five attempts) the group will be 
checked for an idle station. If a member of the 
group is idle the call will then be presented to 
that member. 
D. Preset Call Forward - VM Groups 
CO Lines can be preset forwarded to ring into a 
Voice Mail Group from any station. A CO line 
will not preset forward to a busy Voice Mail 
group, however each time the preset forward 
timer expires (for a total of five attempts) the 
group will be checked for an idle Voice Mail port. 
If a VM port is idle the call will then be presented 
to Voice Mail. 
NOTE: Calls will forward only if they ring nowhere 
else. 
E. Preset Call Forward - Off-Net 
CO Lines can be preset forwarded to ring Off- 
Net via speed dial,from any station. After the 
expiration of the preset forward timer, the sys- 
tem will select an idle CO line and dial the off-net 
location, then connect the two CO lines. 
Issue 1, November 1991 200-7  
						

							Digital Key Telephone Systems STARPLUS@ SPD 1428 & 2856 
200.15 CALLING STATION TONE MODE OP- 
TION 
This feature will provide an easy means for a Calling 
station to override a desired stations H (handsfree) 
or P (call announce) intercom switch setting. A dial 
code has been added that is dialed in front of the 
extension number to force the tone ringing. 
200.16 CALL PARK 
An outside line can be placed into one of eight (8) 
parking locations and can be retrieved by any station 
that has a direct line appearance or an available loop 
button. Parked calls have their own recall timer and 
will recall the originating station and if still unan- 
swered, the attendant(s). 
200.17 CALL PICK-UP: 
A. Group Pick-up 
Stations can be placed in one or more of four 
pick-up groups. Stations within a group can 
pick up tone ringing intercom calls, transferred, 
incoming, or recalling outside line calls for an- 
other station in that group. 
B. Directed Call Pick-up 
A station can pick up an intercom call, trans- 
ferred, incoming, or recalling outside line call to 
a specific unattended station. The call must be 
a tone ringing call. 
200.18 CALL TRANSFER 
An outside CO line can be transferred from one 
keyset to another. By using the TRANS button, 
screened (announced) or unscreened transfers can 
be made. The line being transferred rings on the 
keyset and provides Exclusive Hold flashing indica- 
tion to the receiving party’s keyset. Any number of 
attempts can be made to locate someone by calling 
different keysets without losing the call. If a line is 
transferred to a busy station, it will receive muted 
ringing. 
200.19 CAMP-ON 
A station may alert a busy party that an outside line 
is on hold and waiting for them by using the CAMP- 
ON button. To camp on a call, press the TRANS 
button to transfer the call to the desired busy station, 
then press the CAMP ON button. The busy party 
will receive a muted ring over the keyset speaker, 
and a visual flashing CAMP ON LED. By pressing 
the CAMP ON button, the person called places his 
existing outside call on hold and is connected to the 
person placing the Camp On. He can then pick up 
the call on the appropriate line. Calls cannot be 
camped on when a station is in DND or in Confer- 
ence. 200.20 CAMP-ON RECALL 
When a station does not answer a Camp On, that 
call will recall the person placing the Camp On, and 
if unanswered by them, will recall the attendant(s). 
200.21 CANNED TOLL RESTRICTION 
The system provides an easy means of applying the 
most common form of toll restriction where 1-e and 
0+ along with 976, 555, and 411 type of calls are 
restricted with all local calls and l-800, 911, l-91 1, 
and l-61 1 type of calls are allowed. This canned toll 
restriction is applied through the use of a single 
pre-built Class-of-Service and can be assigned to 
stations using range programming. 
200.22 CENTREX COMPATIBILITY 
The Starplus Digital (SPD) Key Telephone System 
provides features that are Centrex compatible so 
that Centrex users can utilize the Starplus Digital 
(SPD) Key Telephone System to enhance their Cen- 
trex capabilities. The system actually simplifies and 
provides easier access to many Centrex features by 
offering the following features: 
A. 
B. 
C. 
D. Flex Button Programming 
Flexible button programming allows Centrex 
users to program complex Centrex dial codes 
onto a key set button for easy one touch access 
to Centrex features. 
Off-hook Preference 
Both Digital Terminals and Single line tele- 
phones may be programmed to have their per- 
sonal Centrex line accessed automatically just 
by lifting the handset or pressing the ON/ OFF 
button. Internal features to the Starplus Digital 
(SPD) Key Telephone System are still made 
available to Digital Terminals by accessing in- 
tercom before going off-hook. 
Private Line appearance 
The Starplus Digital (SPD) Key Telephone Sys- 
tem allows for private line assignment on an 
unlimited bases. Each station may have sole 
access to a particular outside line if desired and 
may also be assigned to receive incoming ring- 
ing on that line. 
Programmable Flash Timer 
CO line flash is a momentary opening on a CO 
line used for signaling. When using the Star- 
plus Digital (SPD) Key Telephone System in a 
Centrex environment the CO line flash is to 
signal the intention to transfer a caller using 
Centrex transfer. The CO line flash timer is 
programmable on a per CO line bases to facili- 
206-8 Issue 1, November 1991  
						

							tate a mixture of Centrex and CO lines within 
the same system. 
E. Programming l , #, and Hook-Flashes into 
Speed Dial 
Many Centrex codes utilize a hook-flash fol- 
lowed by in many cases the digit [*I and or [#I. 
The Starplus Digital (SPD) Key Telephone Sys- 
tem allows these codes to be programmed as a 
part of system or station speed dial sequences. 
200.23 CENTREWPBX TRANSFER 
When Centrex or PBX lines are connected to the 
Starplus Digital (SPD) Key Telephone System, users 
may, by using the Flash button, transfer callers to 
other Centrex or PBX extensions. Additionally, the 
Flash command may be included within a Speed Bin 
and programmed onto a flex button for one button 
transfer. 
200.24 CHAINING SPEED BINS 
Speed dial bins may be chained together by simply 
pressing one speed bin, then another and another 
as required. 
This is helpful for accessing Long Distant carriers or 
banking services when Account Codes may be re- 
quired. 
200.25 CO LINE ACCESS 
Through programming, telephones are allowed or 
denied access to particular outside lines or line 
groups. 
200.26 CO LINE CLASS OF SERVICE 
Each CO Line may be programmed with a Class-of- 
Service to provide dialing privileges. The Starplus 
Digital (SPD) Key Telephone System uses an array 
between CO Line Class-of-Service and Station 
Class-Of-Service to offer a wide variety of dialing 
privilege possibilities. 
200.27 CO LINE CONTROL (CONTACT) 
There are seven control contacts which may be 
individually programmed as either CO Line Control 
(to control ancillary equipment) or Loud Bell Control 
to control a customer provided ringing device to 
external areas. When programmed as CO Line Con- 
trol and assigned to a CO line, the corresponding 
contact will close whenever that CO line is accessed 
by a station. (One contact for each 4x8 port card) 
200.28 CO LINE GROUPS 
Outside lines can be placed in one of eight groups if 
the customer’s business requires such grouping. 
Stations are then individually assigned access to 
these lines and given the ability to dial on particular 
lines. 
200.29 CO LINE LOOP SUPERVISION 
The Starplus Digital (SPD) Key Telephone System 
can be programmed to monitor CO lines while on- 
hold or connected to RAN devices or Voice Mail 
systems or in Trunk-to-Trunk connections for discon- 
nect signal provided by the Telco. 
After a disconnect signal is detected, the Starplus 
Digital (SPD) Key Telephone System will release the 
CO lines and automatically place them back in serv- 
ice. 
200.30 CO LINE QUEUE 
When all the outside lines in a group are busy, 
stations can be placed in queue awaiting a line in the 
same group to become available. If a station doesn’t 
answer the queue signal within 15 seconds, that 
station is dropped from the queue. 
200.31 CO LINE INCOMING RINGING AS- 
SIGNMENT 
Each CO line may be programmed (in data base 
admin) so that incoming ringing on the specified CO 
line(s) may be assigned initial ringing to one of the 
following destinations: 
l one or more stations (Keyset or SLT) 
l To a UCD, Voice Mail or Hunt Group 
l Off-Net (via Speed Dial) 
The ring-in will follow Day Ring assignments unless 
Night Service mode is active, in which case all incom- 
ing CO calls will follow Night Ring assignments. 
When ringing is assigned to a keyset, a direct line 
appearance or an idle Loop button must be available 
to receive the call. Station call forwarding of initial 
ringing CO call is possible and can be directed to 
other keysets with an available Loop button or direct 
appearance. 
If the initially ringing CO call cannot ring at the 
destination assigned, it will ring at the first Attendant 
station. 
NOTE: You cannot Station Call Forward an initially 
ringing CO call to UCD, Voice Mail, or Hunt groups 
if the line is assigned to ring at more than one station. 
200.32 CO RING DETECT 
The duration of the ringing signal from the CO or the 
PBX is matched with ringing detection circuitry in the 
KSU. The ring detect can range from 200 to 900 
msec, programmed in 100 msec increments. This 
timer helps prevent false ringing. 
200.33 CONFERENCE 
There are three different types of conferencing: 
sTARPLUS@ SPD 1428 & 2856 Digital Key Telephone Systems 
Issue 1, November 1991 200-g  
						

							A. 
B. 
C. Add On Conference 
Up to five internal parties can engage in a 
conference, or four internal parties with a limit 
of one external party. 
Multi-Line Conference 
One internal station can engage in a confer- 
ence with two outside parties. 
Unsupervised Conference 
The conference initiator can exit a conference 
with two outside parties and leave them in an 
unsupervised conference. The initiator can re- 
enter the conference at any time. The Starplus 
Digital (SPD) Key Telephone System can auto- 
matically terminate the call when both parties 
hang up, when Loop Supervision is provided by 
the telco and enabled in the data base. 
A programmable conference timer will discon- 
nect the unsupervised conference if the initiator 
does not re-enter. 
200.34 CONFERENCE ENABLE/DISABLE 
This feature will allow the system to be administered 
on a per station basis for the ability of a station to 
initiate a conference. 
200.35 DATA BASE PRINTOUT (DUMP) 
Through a system programming command, either 
portions of or a complete data base dump can be 
printed using the RS232C connector located on the 
Starplus Digital (SPD) Key Telephone System Cen- 
tral Processing Board (CPB). 
200.36 DAY/NIGHT CLASS OF SERVICE 
WS) 
This feature allows stations that are a certain COS 
during the day, to be assigned a different COS when 
the system is put in the night mode. The night COS 
goes into affect when the system is placed into the 
night mode, manually or automatically. This pre- 
vents the misuse of phones after hours. 
200.37 DEFAULT BUlTON MAPPING 
The Starplus Digital (SPD) Key Telephone System 
allows for 28 flexible buttons on each Enhanced or 
Executive Digital Terminals to be flexibly assigned 
to CO/PBX lines, DSS buttons, Speed Dial or Fea- 
ture buttons. However the system will power up with 
a default button mapping as shown in Figure 200-l. 
200.36 DIAL PULSE SENDING 
Each CO interface circuit for outside lines can be 
programmed to send dial pulse or DTMF signals. 
Dialing speed and break/make ratios are program- 
mable. 
200.39 DIALING PRIVILEGES 
The system provides a flexible means of providing 
toll or dialing restriction. Through the assignment of 
class of service (both station and outside line) many 
combinations of allow and deny numbers can be set. 
Both area and office codes can be screened for 
allow/deny privileges. 
200.40 DIRECT INWARD SYSTEM ACCESS 
(DISA) 
Allows as many as three simultaneous outside line 
calls to be programmed to provide direct access to 
the system and the use of features such as WATS 
lines, intercom dial tone or the ability to dial out on 
outgoing trunks without going through the attendant. 
The duration of a Trunk to Trunk DISA call can be 
set by the system administrator. 
A. 
B. 
C. 
D. Programmable Access 
A 3-digit security code can be assigned in the 
system database to restrict unwanted use of 
the DISA circuits. Each DISA line can be pro- 
grammed independently for 24 hour DISA use 
or night DISA use only. 
CO Line Group Access 
Incoming DISA callers may access all line 
groups such as FX or WATS lines or other 
outgoing services from home or while away 
from the office. 
Station Access 
DISA callers may dial any station directly with- 
out going thru the attendant. 
If a DISA caller attempts to call a station that is 
busy or does not answer the system will return 
ICM dial tone at the end of a programmable 
timer (Preset Forward Timer). This will allow 
the DISA caller to try another station without 
having to dial into the system again. 
Trunk-to-Trunk: 
The DISA Trunk-to-Trunk (or Conference) 
mark on the CO line governs a DISA callers 
ability to access other outside lines. CO lines 
must have DISA Trunk-to-Trunk enabled to 
allow a DISA caller to establish an outgoing 
trunk-to-trunk connection. This allows for spe- 
cific CO line access restriction on DISA calls. 
200.41 DIRECT STATION SELECTION 
The user with DSS buttons assigned at their Digital 
Terminal can call an intercom station by simply 
pressing the appropriate DSS button. The called 
station is automatically signaled. 
200-l 0 Issue 1, November 1991  
						

							STARPLUS@ SPD 1428 & 2858 
Digital Key Telephone Systems 
HTP 
-7 7 SPKRVOL RN3 VOL 
Figure 200-l Default Button Mapping 
issue 1, November 1991 200-l 1  
						

							200.42 DIRECTED CALL PICKUP 
A. Call Pick-up - Station 
A station can pick up an intercom call, trans- 
ferred, incoming, or recalling outside line call to 
a specific unattended station. The call must be 
a tone ringing call. 
B. Call Pick-up - UCD Groups 
200.48 DISABLE OUTGOING CO LINE AC- 
CESS 
Stations outside of a UCD group can pick up an 
intercom call, transferred, incoming, or recall- 
ing outside line call ringing to a specific UCD 
station. The call must be a tone ringing call. 
This feature allows the first Attendant station to dial 
a code and disable a CO line from outgoing CO calls. 
This applies to all station(s) that have access to that 
line. Incoming status is not affected. This feature is 
a part of the “Maintenance” package. 
200.44 DO NOT DISTURB (DND) 
Placing a keyset in DND will eliminate incoming 
outside line ringing, intercom calls, transfers and 
paging announcements. A ringing station may go 
into DND to silence ringing. The attendant can 
override a station in DND. The station in DND can 
use the telephone to make normal outgoing calls. A 
station can be denied this feature through program- 
ming. 
A. One-Time Do Not Disturb 
Allows a station user to turn off muted ringing 
that occurs while off hook (handset or ON/OFF) 
on another call. Useful when having an impor- 
tant conversation and do not wish to be dis- 
turbed by ringing. The station, while off hook, 
(ON/OFF or handset) depresses the DND but- 
ton which eliminates muted ringing. When the 
station goes on-hook the DND button is extin- 
guished and DND is canceled. 
200.45 DTMF SENDING 
Each CO interface circuit for outside lines can be 
individually programmed to send DTMF (tone) or 
dial pulse signals. 
200.46 EMERGENCY TRANSFER 
Each OPX box will provide power transfer to speci- 
fied customer provided SLT’s. 
200.47 END TO END SIGNALLING 
This feature indicates the capability of the system to 
accept DTMF tones from stations, send them 
through the public network and have them received 
at the distant end for computer access, or a variety 
Digital Key Telephone Systems STARPLUS@ SPD 1428 & 2866 
of control functions or inward call completion at a 
distant switching system. 
200.48 EXCLUSIVE HOLD 
When a line is placed on Exclusive Hold, no other 
station in the system can retrieve this call. Hold may 
be programmed to be activated on the first or second 
depression of the Hold button. CO Lines while in a 
transfer hold are always placed in an Exclusive Hold 
condition. 
200.49 EXECUTIVE OVERRIDE 
This feature allows certain stations to be designated 
as executive stations with the ability to override and 
“Barge in” on other keysets engaged in conversation 
on a CO line. Stations engaged in intercom conver- 
sations can be overridden, however, the intercom 
call will be dropped when the override occurs. 
In addition to the station programmable option a 
system programmable option will enable or disable 
a warning tone when the station marked as an 
executive is cut into the conversation. This is useful 
for UCD agent supervisor or training personnel who 
require a service observing option. 
NOTE: A decrease in volume may occur on the CO 
line after the barge-in occurs and each user will 
receive a conference display message on their 
keysets. 
I 
CAUTION: USE OF THIS FEATURE WHEN THE 
EXECUTIVE OVERRIDE WARNING TONE IS DIS- 
ABLED MAY BE INTERPRETED AS A VIOLATION 
OF FEDERAL OR STATE LAWS, AND AN INVA- 
SION OF PRIVACY. CONSULT COUNSEL WITH 
RESPECT TO APPLICABLE LAW BEFORE IN- 
TRUDING ON CALLS USING THIS FEATURE. 
200.50 EXECUTIVE/SECRETARY TRANSFER 
There are four sets of Executive/ Secretary pairings 
available. When the Executive station is busy or in 
DND, the Secretary station will receive intercom 
calls and transfers. The Secretary station can signal 
the Executive in DND by using the Camp On feature. 
200.51 EXTERNAL NIGHT RINGING 
The system can be programmed so that CO lines 
marked for UNA will provide ringing out the external 
page ports when the system is placed into Night 
mode. 
200.52 FLASH 
Provides telephone users with the ability to termi- 
nate an outside call or transfer a call behind a PBX 
or Centrex and restore dial tone without hanging up 
the handset. A FLASH button is located on each 
Digital Terminal. 
200-l 2 Issue 1, November 1991  
						

							200.53 FLASH ON INTERCOM 
This feature enables key station users to utilize the 
Flash Key to terminate pages and intercom calls. 
While connected to a page zone or another internal 
station pressing the Flash key will terminate the call 
and return intercom dial tone. 
200.54 FLASH WITH SPEED DIAL 
A flash can be programmed within a speed dial 
number. When this is done, a pause will automat- 
ically be inserted before the remaining speed dial 
digits are sent. 
200.55 FLEXIBLE AlTENDANT 
Any three Digital Terminals in the system can be 
assigned as attendant stations. These stations will 
receive recalls and can place the system into Night 
Service. The attendant stations must be either En- 
hanced or Executive stations. 
200.56 FLEXIBLE BUlTON ASSIGNMENT 
Each Digital Terminal has 28 flexible buttons which 
can be individually programmed. One of the follow- 
ing seven operations can be selected for each but- 
ton: Also refer to Sec. 200.22. 
Outside line. Automatically accesses assigned 
line. (Assigned in database) 
DSS/BLF. Automatically signal assigned sta- 
tion and provides BLF for off-hook and DND. 
(User programmable) 
Feature. Any feature with a dialing code (ie: 
Personalized Messages, Paging, Account 
Code, Call Park, Music, etc.) can be assigned 
to a flexible button. (User programmable) 
Group Access. (ie: UCD, Hunt, Voice Mail 
group pilot numbers) (User programmable) 
Speed dial. Automatically dials a Speed num- 
ber. (System, Station, Saved Number Redial, 
Last Number Redial) (User programmable) 
Pooled group access. Some or all outside lines 
can be grouped; pressing this button accesses 
the highest numbered unused CO line in that 
group. (Assigned in database) 
Loop. Used to answer a transferred call on a 
line for which a user does not have a button 
assigned. (Assigned in database) 
200.57 FORCED ACCOUNT CODES 
The Starplus Digital (SPD) Key Telephone System 
allows the system to be arranged so that station 
users must enter an account code before placing an 
outside call. Account codes can also be used as a 
Traveling Class-of-Service to upgrade a restricted 
stations class-of-service for unrestricted dialing. Ac- 
Issue 1, November 1991 200-l 3  count codes must be entered before the call when 
forced. 
200.58 FORCED LEAST COST ROUTING 
(LCW 
The Starplus Digital (SPD) Key Telephone System 
may be programmed on a per station basis to force 
the use of LCR for outgoing accessed. This allows 
the system administrator to maintain greater control 
over dialing patterns and the lines used for placing 
outgoing CO calls. 
200.59 GROUP CALL PICK-UP 
Stations can be placed in one or more of four pick-up 
groups. Stations within a group can pick up tone 
ringing intercom calls, recalling outside line ringing, 
or transferred outside line calls for another station in 
that group. 
200.60 HEADSET COMPATIBILITY 
The electronic Digital Terminals are designed to 
allow the connection of an industry standard, electret 
mic compatible, modular headset. The user con- 
nects the modular headset to the handset jack on the 
telephone leaving the handset in place. The 
ON/OFF button on the Digital Terminal is then used 
to activate the headset. 
200.61 HEADSET MODE 
Each Electronic Digital Terminal can be individually 
programmed for headset operation. When pro- 
grammed, an industry standard Headset with it’s 
adapter box may be connected to a Digital Terminal 
for headset use. This allows handset or headset 
operation by switching the selector switch on the 
adapter box. Speakerphone operation and call an- 
nounce on intercom are disabled while a station has 
enabled headset mode. 
Once programmed in station programming the user 
may then select between headset mode or normal 
handseffspeakerphone mode by simply dialing a 
code or pressing a user programmable flex button. 
200.62 HEARING AID COMPATIBLE 
All Electronic Digital Terminals and Single Line Tele- 
phones are hearing aid compatible in compliance 
with the FCC Part 15, section 68.316. This allows 
the telephone to be used in conjunction with users 
wearing hearing aids. 
200.63 HOLD PREFERENCE 
This allows either Exclusive or System hold as the 
primary hold on the first depression of the HOLD 
button, depending on programming.  
						

							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2856 
200.64 HOLD RECALL 
When an outside call has been on Hold for a pro- 
grammable length of time, recall ringing tone is sent 
to the station placing the call on Hold. If this station 
does not answer the recall, a recall tone is sent to 
the attendant(s). 
200.65 HOT LINE/RING DOWN 
Electronic Digital Terminals may be programmed to 
immediately call or ring down a particular station or 
outside number upon going off hook. This is per- 
formed by programming the stations Off-Hook pref- 
erence to activate a DSS or Speed dial feature key. 
200.66 HUNT GROUPS 
The system can be arranged for up to eight (8) Hunt 
groups. Each Hunt group can contain up to eight 
stations each. Each Hunt group is independently 
arranged to utilize either a pilot hunting technique or 
station hunting technique. 
A. Pilot Hunting 
Incoming CO, transferred CO, and intercom 
calls can be directed toa pilot extension number 
of a Hunt group. The system will search se- 
quentially (in the order the extensions were 
entered in the data base programming) for an 
idle station in the group and will ring that station. 
Calls directed directly to stations (by calling the 
extension number) within the hunt group will not 
hunt but receive call progress tones of the 
extension dialed. 
B. Station Hunting 
Incoming CO, transferred CO, and intercom 
calls that are presented to a busy, or DND 
station, that is a member of a Station Hunt 
group, will search sequentially (in the order the 
extensions were entered in data base program- 
ming) for an idle station in the group and will ring 
that station. Calls can also be directed to the 
groups pilot number for hunting. 
C. Hunt Group Chaining 
Hunt Groups can be chained or joined together 
forming larger Hunt Groups. This is accom- 
plished by assigning a pilot hunt group number 
as the last member of a group. 
200.67 INCOMING CO LINES OFF-NET FOR- 
WARD (VIA SPEED DIAL) 
Allows the first attendant to forward incoming CO 
calls to an off-net location. The attendant can for- 
ward a group of CO lines or all CO lines to a off-net 
location. The attendant must have a direct appear- 
ance of the CO line(s) to be forwarded. Off-net forwarding is accomplished via use of a speed dial 
bin. 
200.68 INTERCOM CALLING 
The System’s architecture allows non-blocking of 
intercom calls. A station is reached on intercom by 
dialing the associated three-digit number. 
200.69 INTERCOM SIGNALING SELECT 
Users can control the method by which they receive 
intercom calls and signals. A convenient intercom 
signal switch is located on each Digital Terminal for 
easy selection. The choices are: 
Handsfree (H)(left position). The station user, 
upon hearing a tone burst and voice an- 
nouncement over the speaker, can reply 
handsf ree. 
Tone Ringing (T)(center position). A standard 
tone ring notifies the party of an incoming inter- 
com call. The called party answers by lifting 
the handset or moving the switch to the 
handsfree (H) position or pressing the ON/OFF 
button. 
Privacy (P)(right position). The station user 
receives a burst of tone and a voice an- 
nouncement over his/her speaker. The micro- 
phone is deactivated for privacy. The called 
party must lift the handset or press the MUTE 
button to answer the call. 
200.70 LAST NUMBER REDIAL (LNR) 
Permits the automatic redialing of the last telephone 
number dialed on an outside line. Up to 32 digits can 
be stored. Outside line selection of the same line 
used is automatic. 
200.71 LCD INTERACTIVE DISPLAY 
The 34 button Executive Digital Terminal provides 
the user with visual indication of call status, Calls to 
and from other extensions, number dialed, line used 
and camp-on are some of the features displayed. 
200.72 LEAST COST ROUTING (LCR) 
Allows the system to automatically select the least 
costly route available according to the number di- 
aled, the time of day/day of week, the class of service 
(COS) assigned to the station/trunk group priority 
level assigned. 
A. LCR SDigit Table 
This table is divided into 2 sections: “Leading 1’ 
(“1” is dialed before the number) and “Non 
Leading 1” (no “1” is dialed before the number). 
This gives the system the ability to handle call 
routing in areas that require a “1” before a long 
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Issue 1, November 1991  
						

							B. 
C. 
D. 
E. 
F. 
G. 
H. distance number as well as in areas that do not 
require the “1”. 
LCR 6-Digit Table (Office Codes) 
The 6-Digit Table can include 20 office code 
maps. Each map can be programmed to route 
up to 800 off ice codes to one of the 16 possible 
route lists. Each map must be associated with 
a specific area code in the 3-Digit Table. Sev- 
eral different off ice code maps can be used with 
the same area code to provide additional rout- 
ing flexibility. 
Route List Tables 
Up to 16 different routes can be programmed. 
Each route can contain up to 4 route lists - one 
for each of the 4 time periods. Up to 7 CO line 
groups (routing choices) and their correspond- 
ing Insert/Delete Tables may be programmed 
within each route list. 
Insert/Delete Tables 
There are 20 Insert/Delete Tables. Up to 20 
digits, including pauses, can be inserted and up 
to 16 digits deleted. Digits can be inserted 
before or after the number dialed, but can be 
deleted only from the beginning of a number 
dialed. 
Weekly Time Tables 
The least costly route for a particular dialed 
number may be different at different times of the 
day and on different days of the week. To 
accommodate this situation, there are 2 Time- 
of-Day tables - Daily Start Time Table and 
Weekly Schedule Table. 
The Weekly Time table determines which one 
of the 4 Routes LCR should use based on the 
Time-of-Day and Day-of-the-Week. 
Daily Start Time Tables 
The Daily Start Time tables allow the user to 
match the Time Periods discount structure to 
the carriers rate schedule. 
Exception Tables 
This table is used to route operator assisted 
calls and any other calls which would use a l- 
or 2-digit number rather than a 3-digit area 
code. 
Default LCR Database 
In an effort to decrease installation and set up 
time usually associated with LCR a default LCR 
data base has been incorporated. The default 
LCR data base will provide basic routing for all 
local and long distance dialing. 
%ARPLUS@ SPD 1428 & 2856 
Digital Key Telephone Systems 
I. LCR Routing for Toll Information 
This feature adds provisions to the LCR call 
processing which will allow common call routing 
for all toll information calls. 
l-(XxX)555-1212, (XxX)555-1212, l-555- 
1212 and 555-l 212 calls will all be intercepted 
and sent to a selected route in the Route List 
Table. Numbers dialed will be integrated and if 
it is determined to be a toll information call, 
either preceded with an area code or without or 
with a leading digit 1 or not, the call will be sent 
to the route designated in programming. 
200.73 LOOP BUTTON CO LINE ACCESS 
A station not having a direct appearance for a CO 
line will receive incoming CO calls and transferred 
CO calls under the loop button. Only one call at a 
time can be connected to a keyset on the loop button. 
If more than one loop button is on a key set, the loop 
buttons may be conferenced together. If all pro- 
grammed Loop buttons on a keyset are busy or have 
a CO call on hold, the party attempting to transfer a 
CO line to that station will receive busy tone and 
cannot transfer the call to that station. If a transfer 
is attempted, the CO line will recall the initiator 
immediately. 
CO lines are also presented to a Loop when dialing 
out using LCR or when using speed dial to dial out 
and the line chosen does not appear on the key 
station. 
200.74 MEET ME PAGE 
Users may answer a page call from any phone in the 
system by dialing a special code. The parly who 
initiated the page must remain off-hook. 
200.75 MESSAGE WAITING 
Stations that are busy, unattended, or in DND can 
be left a message indication by other stations in the 
system. Up to five messages can be left at one 
keyset. Updn return to the station, the user can 
press the flashing MSG WAIT button to ring each 
party in sequential order. 
200.76 MESSAGE WAITING REMINDER TONE 
A key station with a message waiting can be re- 
minded at a timed interval with a tone. 
200.77 MUSIC ON HOLD 
A music source, when connected to the system, 
provides music to all lines on Hold, parked calls, 
transferred calls and calls waiting to be answered by 
Uniform Call Distribution, (UCD). 
200.78 MUTE KEY 
Pressing the MUTE button while in the speaker- 
phone mode or using the handset-will disable the 
Issue 1, November 1991 200-l 5