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Vodavi Starplus Hybrid Key Telephone System Installation Manual

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    							sTARPLUS@ SPD 1428 & 2856 Digital Key Telephone Systems 
    PAGE “B” STATION ATTRIBUTES (Cont’d) 
    N. Speakerphone Programming 
    Programming Steps 
    1. Press the SPEAKERPHONE flexible button 
    (Page B, Button #3). 
    2. Enter a one-digit number between 0 and 3 to 
    identify the speakerphone operation. 
    0 = works as normal speakerphone. 
    Full speakerphone capabilities on 
    both CO lines and Intercom. 
    1 = Speakerphone enabled for intercom 
    calls only. Speakerphone capabilities 
    disabled for outgoing CO line calls 
    (monitoring and on-hook dialing are 
    still allowed. 
    2 = Speakerphone is disabled completely. 
    Allows for headset operation. 
    3. Press HOLD button. Display will now update. 
    0. Pick-Up Group(s) Programming 
    Programming Steps 
    1. Press the GROUP PICKUP flexible button 
    (Page B, Button #4). 
    2. Enter a one-to-four digit number to program 
    pickup groups. 
    0= no group 
    l= Group 1 
    2= Group 2 
    3= Group 3 
    4= Group 4 
    3. Press HOLD button. Display will now update. Description 
    SPEAKERPHONE. Each telephone’s speaker- 
    phone ability is programmable in one of three ways. 
    A speakerphone ID of 2 will allow the station user to 
    enable headset mode by dialing a code. The station 
    user may then return to full speakerphone operation 
    by dialing the same code again. 
    Default: By default, all stations are assigned an ID 
    of 0. 
    Description 
    GROUP PICKUP. Each station is assigned into pick 
    up groups. Stations can be in any combination of the 
    four groups or in no group at all. 
    Default: By default, all stations are in group 1. 
    Issue 1, November 1991 630-l 3  
    						
    							PAGE “B” STATION AnRlBUTES (Cont’d) 
    P. Paging Zone(s) Programming 
    Programming Steps 
    1. Press the PAGING ZONES flexible button 
    (Page B, Button #5). 
    2. Enter a one-to-four digit number to program 
    paging zone(s). 
    , 0= no zone (no pages received) 
    l= Zone 1 
    2= Zone 2 
    3= Zone 3 
    4= Zone 4 
    3. Press HOLD button. Display will now update. Description 
    PAGING ZONES. Each station is assigned to inter- 
    nal paging zones. A station can be in any or all zones 
    or in no zone at all. 
    All Call is all page zones combined. If a station is not 
    in any internal zone, it will not receive any all call 
    pages. 
    Stations not assigned to a page group can still make 
    page announcements if allowed in station program- 
    ming. Stations can be assigned to a page group in 
    order to receive pages but not allowed to make 
    pages. 
    Default: By default, all stations are in page zone 1 e 
    636-14 Issue 1, November 1991  
    						
    							sTARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems 
    PAGE “B” STATION ATTRIBUTES (Cont’d) 
    Q. Preset Call Forward Programming 
    Programming Steps 
    1. Press the PRESET FORWARD flexible button 
    (Page B, Button #6). 
    2. Enter a three-digit number to determine the 
    destination where calls are to be routed when 
    the preset forward timer expires. 
    Valid 3 diait destinations are: 
    020-099= System Speed Bins 20-99 for off-net 
    forwarding 
    100-155= Station Numbers 
    330~337= Hunt Groups l-8 
    440~447= Voice Mail Groups 1-8 
    550-557= UCD Groups I-8 
    3. Press HOLD button. Display will now update. Description 
    PRESET FORWARD. This feature allows the sys- 
    tem database to be configured so that incoming CO 
    Lines, which are programmed to ring at a particular 
    station, can be forwarded elsewhere in the system 
    predetermined by programming. This feature is ac- 
    tive if the station ringing is not answered in a speci- 
    fied time. This is particularly useful in “overflow 
    applications where a Voice Mail or Auto Attendant 
    may be in use. 
    A station may have one designated preset forward 
    location defined in the database. 
    Preset Call Forward is chainable only to other pre- 
    determined preset forward stations specified in the 
    database up to a chain of 5 stations. If a CO Line 
    forwarded by Preset Call Forward encounters a 
    manually forwarded station (Call Forward - Station), 
    or a station in DND, then the incoming CO Line will 
    bypass that station and forward to the next in the 
    chain. If that station is the last in the chain, then the 
    call will not forward any further and will continue to 
    ring at that station until answered or terminated. 
    Chainable Preset Call Forwarding will force the in- 
    coming CO Line to ring at each station preassigned 
    in the database for the Preset Forward Ring Timer, 
    specified in the database, before forwarding. 
    CO Lines can be preset forwarded to ring into a UCD, 
    Voice Mail, Hunt Group or Off-Net via speed dial from 
    any station. A CO line will not preset forward to a 
    busy hunt, voice mail, or UCD group, however each 
    time the preset forward timer expires (for a total of 
    five attempts) the group will be checked for an idle 
    station. If a member of the group is idle the call will 
    then be presented to that member. 
    Default: By default, no preset forward destinations 
    are programmed. 
    Related Programming: Call Forward Preset Timer. 
    Issue 1, November 1991 638-l 5  
    						
    							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2856 
    PAGE “B” STATION AlTRIBUTES (Cont’d) 
    R. CO Line Group Access 
    Programming Steps 
    1. Press the CO LINE GROUP ACCESS flexible 
    button (Page B, Button #7). 
    2. Enter up to seven digits (0, or 1-7) for the 
    outside line groups the station will have access 
    to. 
    0 =no access 
    1 =access to Group 1, Code 9 or 81 
    2 =access to Group 2, Code 82 
    3 =access to Group 3, Code 83 
    4 =access to Group 4, Code 84 
    5 =access to Group 5, Code 85 
    6 =access to Group 6, Code 86 
    7 =access to Group 7, Code 87 
    3. Press HOLD button. Display will now update. 
    S. LCR Class of Service 
    Programming Steps 
    1. Press the LCR COS flexible button (Page B, 
    Button #8). 
    2. Enter a one-digit number between 0 and 6 to 
    correspond to the LCR Class of Service de- 
    sired. 
    3. Press HOLD button. Display will now update. Description 
    CO LINE GROUP ACCESS. A station is allowed 
    access to any combination of outside line groups. Or 
    a station may not be allowed any access to outside 
    lines. The following are the line group numbers and 
    their access codes. 
    CO line groups are used primarily by single line 
    telephones or for flexible buttons assigned as pooled 
    group buttons on a Key Telephone. 
    Default: By default, all stations are allowed access 
    to Group 1. 
    Related Programming: CO Line Group program- 
    ming. 
    Description 
    LCR COS. Stations can be given a ctass of service 
    assignment for Least Cost Routing. The range is 
    between 0 and 6 with 0 being unrestricted and 6 
    being the most restricted. A station will be allowed 
    use of LCR routes with a priority number equal to or 
    higher than the stations LCR COS assignment. 
    Default: By default, all stations are given unre- 
    stricted access (0). 
    Related Programming: LCR Route List Table pro- 
    gramming. 
    630-l 6 
    Issue 1, November 1991  
    						
    							PAGE “B” STATION AmRlBUTES (Cont’d) 
    T. Off-Hook Preference Programming 
    Programming Steps 
    To program a station for Off-Hook Preference; 
    1. Press the OFF-HOOK PREF flexible button 
    (Page B, Button #9). The following message is 
    shown on the display phone: 
    2. Enter the two-digit button number (01-28) or 
    (00) to indicate no specific button is preferred. 
    SLT’s use 01 to enable or 00 to disable. 
    3. Then, enter either 0 or 1 where: 
    0 = Disable user programmable preference 
    so that users may not change the off- 
    hook preference as set in programming. 
    Also use for SLT stations. 
    1 = Enable user programmable preference 
    to key station users so that they may 
    change the off-hook preference through 
    a user dial code 
    4. Press the HOLD button. The display will now 
    update. Description 
    OFF HOOK PREF. This allows a key station user to 
    automatically have a flex button selected when going 
    off-hook or when pressing the ON/OFF button. SLT 
    user may have a particular CO line or a CO line group 
    selected automatically when going off-hook. 
    This may be established in programming so that key 
    station users may select and/or change their off- 
    hook preference through the use of a dial code. This 
    user programmable preference may be allowed or 
    denied in programming. 
    When establishing an off-hook preference for SLT 
    stations it is necessary to program the SLT’s CO line, 
    or line group, to be accessed when going off-hook, 
    first using a flex button programming procedure. 
    Refer to Flex Button programming (Button MO) for 
    instructions descn’bed earlier in this section. 
    Default: By default, all digital terminals are allowed 
    to change their preference but no button is assigned 
    (00). SLT stations are not allowed this feature. 
    Related Programming: Refer to Flex Button Pro- 
    gramming. 
    Issue 1, November 1991 630-l 7  
    						
    							Digital Key Telephone Systems STARPLUS@ SPD 1428 & 2856 
    PAGE “B” STATION ATTRIBUTES (Cont’d) 
    U. Flexible Button Programming 
    Programming Steps 
    1. Press the BUTTON ASSIGN flexible button 
    (Page B, Button #lo). The following message 
    is shown on the display phone: Description 
    BUTTON ASSIGN. Each 34 Button Digital terminal 
    has 28 flexible buttons which can be individually 
    programmed. One of the following five (5) operations 
    can be selected in programming for each button. 
    , 2. Enter the two-digit button number [BB] to be 
    desired button 
    (user programmable) enter: 
    BB [0] HOLD unction button 
    CO LINE: To assign a button as a CO Line button, 
    enter: 
    BB [l] LL HOLD (LL= CO Line 01-28) 
    LOOP: To assign a button as a Loop button, enter: 
    BB [2] HOLD 
    POOL: To assign a button as a pooled group button, 
    enter: 
    BB [3] G HOLD (G= Line Group # 1-7) 
    UNASSIGN: To unassign a button, enter: 
    BB [#] HOLD 
    MULTI. When a button is assigned as a multi-func- 
    tion button [0], the user then has the ability to pro- 
    gram any features or functions on the buttons that 
    the user has access to. For a complete list of user 
    programmable code (functions and features), refer 
    to Table 630-2. 
    CO. Buttons assigned as specific CO lines will pro- 
    vide direct access and appearance of the CO line at 
    the station. The station will receive all call status 
    indications such as LED flash rates for incoming 
    ringing, when the line has been placed on HOLD, 
    etc... CO Line ringing is programmed in CO 
    line 
    Attribute Programming. 
    LOOP. Used for a station without a direct CO Line 
    appearance to answer the line ringing in or trans- 
    ferred to the station. It is recommended that all 
    stations be given a loop button so they can receive 
    a transferred call on a line for which they have no 
    button access. 
    POOL. Some or all outside CO Lines may be 
    grouped together and accessed via a POOL button 
    for the purpose of placing an outgoing CO call. 
    Pressing this button accesses the highest numbered 
    unused CO line in that CO Line group. When pro- 
    gramming a button as a pooled group button, refer 
    to CO Line group programming. Pooled group num- 
    bers match CO Line group numbers. 
    UNASSIGN (locked out). Specific buttons may be 
    designated as unused or locked out. When a button 
    is programmed as unused, the button may not be 
    programmed by the station user using flex button 
    programming procedures. 
    630-l 8 Issue 1, November 1991  
    						
    							STARPLUS@ SPD 1428 & 2856 Digital Key Telephone Systems 
    PAGE “B” STATlON ATTRIBUTES (Cont’d) 
    Flexible Button Programming (Cont’d) 
    Programming Steps 
    If SLT stations are to be programmed for Off-Hook 
    Preference, it is necessary to program the desired 
    CO line, or CO line group, the SLT is to access when 
    going off-hook. 
    To assign a CO Line for a SLT with Off-Hook Pref- 
    erence, enter: 
    00 [l] LL HOLD (LL= CO Line 01-28) 
    To assign a CO Line group for an SLT with Off-Hook 
    Preference, enter: 
    00 [3] G HOLD (G= Line Group # 1-7) Description 
    Default: By default, Station 100 will ring on a line. 
    However, if Station 100 is not given button access to 
    a line, another station must be programmed to ring 
    on that line. 
    Related Programming: When programming a but- 
    ton as a CO Line button, refer to CO tine Attributes 
    for assigning CO Line Ringing, Sec. 620.1; Off-Hook 
    Preference. 
    Issue 1, November 1991 630-19  
    						
    							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2856 
    PAGE “B” STATION AlTRIBUTES (Cont’d) 
    V. Display Flexible Buttons 
    Programming Steps 
    If the flexible buttons are to be viewed: 
    1. Press the DISPLAY BUTTONS flexible button 
    (Page B, Button #17). The programming as- 
    signment on four buttons will be displayed start- 
    ing with the lowest button number. With each 
    sub-sequent depression of the DISPLAY BUT- 
    TONS button, the next four buttons will be 
    displayed. The following message is shown on 
    the display: Descriotion 
    DISPLAY BUTTONS. Any time a display of button 
    programming (default or changed) is needed, press 
    the DISPLAY BUTTONS button (button 17) on Page 
    B and it will display four buttons’ programming as- 
    signments (starting with the lowest button number). 
    With each subsequent depression of the DISPLAY 
    BUTTONS button, the next four buttons will be dis- 
    played. 
    When a button is assigned as a multi-function button 
    [0], the user then has the ability to program any 
    features or functions on the buttons that the user has 
    access to. When the buttons are programmed with 
    user programmed functions, the display will show 
    the function that has been assigned to the button. 
    For a complete list of user programmable code 
    (functions and features), refer to Sec. 200.56.  Where: 
    XXX= Station number 
    BB= Button Number 
    YYY= Button function (see table below) 
    Table 830-2 Flexible Button Display Designations 
    MUL = Multi Function button. A button which 
    has not been given a function by the user. 
    CO[LL] = CO Line button (for CO line [LL]) 
    LP = LOOP Button 
    PL[Gl = POOL Button with CO Line group number 
    D@(XXj = Station DSS/BLF button 
    H@-lHH] = Hunt Group with pilot number 
    P[CCC] = Call Park with park location 
    U[vUU] = UCD Group with pilot number 
    V[wvl = Voice Mail Group with pilot number 
    w?l = Personalized Message with message 
    number 
    WV = Speed Dial button with bin number 
    LNR = Last Number &dial button 
    SNR = Save Number F&dial button 
    rpPJ1 = Internal Page with Zone 
    IAC = Internal All Call Page button 
    WNI = External Page with Zone 
    EAC = External All Call button 
    ACP = All Call Page button 
    YMP = Meet Me Page button 
    AOR = Attendant Override button (ann) 
    CPO = Camp-On button 
    LQU = Line Queue button 
    CBK = Call Back Button PKU = Pick Up button 
    MSG = Message Wait button 
    FWD = Call Forward button 
    DND = Do Not Disturb button 
    CNF = Conference button 
    UNA = Universal Night Answer 
    ACC = Account Code enter button 
    YUS = BackGround Music button 
    HST = Headset mode button 
    PPK = Personal Park button 
    AVL = Available/Unavailable button 
    CIQ = UCD Calls in queue button 
    EOR = Executive Override button 
    Es! 
    LL = CO Line number 
    G 
    = Pool or CO Line Group number 
    XXX 
    = Station Number 
    HHH = Hunt Group number 
    ccc = Call Park location 
    LJULJ = LJCD Group pilot number 
    WV = Voice Mail Group number 
    25 = Personalized Message number 
    w 
    = Speed Dial Bin 
    N 
    = Page Zone number , 
    830-20 Issue 1, November 1991  
    						
    							STARPLUS@ SPD 1428 & 2856 
    Digital Key Telephone Systems 
    SECTION 640 
    DISTRIBUTION (UCD)  UNIFORM CALL 
    640.1 
    UCD GROUP PROGRAMMING 
    Programming Steps 
    If the system is in the programming mode, continue 
    using the program codes. If starting to program here, 
    enter the programming mode. Refer to Sec. 600.2. 
    If UCD Groups are to be assigned: 
    1. Press FLASH and dial [60]. The following mes- 
    sage is shown on the display phone: 
    Where: 
    XX= RAN Announcement Table(s) 
    A/VI= Alternate UCD Group Assignment 
    BBB= UCD Overflow Assignment 
    #I##= UCD Station(s) Assignment(s) 
    2. The top left button in the flexible button field will 
    be lit for programming UCD group 0 (550). To 
    change UCD groups or enter further UCD 
    groups (550 to 557) press the appropriate flex- 
    ible button and perform the following proce- 
    dures. 
    A. Alternate UCD Group Assignment 
    Programming Steps 
    To program an alternate group: 
    1. Press the ALTERNATE UCD GP flexible button 
    (Button #9). 
    2. Enter the three-digit pilot number (550 to 557) 
    of the desired alternate UCD group. 
    3. Press the HOLD button to enter data. Description 
    There can be eight UCD groups of no more than 
    eight stations each. The UCD groups use a pilot 
    hunting technique. If the pilot number is dialed, the 
    assigned stations in that UCD group are searched 
    for the station which has been in an idle condition for 
    the longest period of time. 
    Each UCD Group may have an assigned Alternate 
    UCD Group, an Overflow station and up to eight 
    stations as UCD members. The two system RAN 
    ports (tables) may also be referenced on a per UCD 
    group basis. 
    While programming UCD Groups, the flexible but- 
    tons are mapped as follows: 
    ~~1 
    UCDGPS50 
    UCD GP 551 1 ANND”NCUOEHT TBLs ~~~~~~~ 
    ~~i:;iiii~l 
    UCD GP 552 r;iaiiii~~~ 
    -7 
    .: .::g@ 
    UCD GP 553 
    UCDGP5S.l 
    ~1~~~~1 
    UCDGP555 i$q@~~ pz+ 
    :::..- ::: :., .a 
    basil 
    UCDGP556 
    &j ~~~~~1 
    UCD GP 557 [A .iiii##y...- \ 
    ~~~~~~iil ALTERN*E wD GP 
    I&*;i&$,+Jj :if::...“.:f:>:f’;. :8” 
    ~:~l D”ERpLDW ASS,GN rli~~~ 
    Default: By default, UCD Group Tables are empty. 
    Related Programming: UCD Timers for setting 
    ringing, Message Interval Timer, Overflow, and 
    Wrap-up Timers, Sec. 640.2; RAN Table program- 
    ming for assigning RAN device ports and message 
    times, Sec. 640.3. 
    Description 
    ALTERNATE UCD GP. An alternate UCD group can 
    be programmed so that if no station in one group is 
    available, the alternate group will be checked for an 
    available station. This provides a means to chain or 
    link UCD groups together. 
    To delete an Alternate UCD Group, press the pound 
    key three times [###I and press the HOLD button. 
    Issue 1, November 1991 
    640-l  
    						
    							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2888 
    UNIFORM CALL DISTRIBUTION (Cont’d) 
    6. Overflow Station Assignment 
    Programming Steps 
    To program UCD Overflow station: 
    1. Press the OVERFLOW ASSIGN flexible button 
    (Button #lo). 
    2. Enter the three-digit station number (100 to 
    155) to designate the UCD Groups overflow 
    station. 
    3. Press the HOLD button to enter the data. 
    , 
    C. UCD Station Assignment(s) 
    Programming Steps 
    To program stations into a UCD group: 
    1. Press the STATION ASSIGN flexible button 
    (Button #il). 
    2. Enter the three digit station numbers of the 
    stations in the UCD group in the order in which 
    they will be checked. A maximum of eight sta- 
    tions may be entered. 
    3. Press HOLD button. 
    D. Recorded Announcement Assignment(s) 
    Programming Steps 
    To program a Recorded Announcement: 
    1. Press the ANNOUNCEMENT TBLS flexible 
    button (Button #12). 
    2. Enter one of the following digit sequences: 
    l# = RAN port specified in Table 1 
    will be used. 
    2# = RAN port specified in Table 2 
    will be used. 
    1,2 = Port 1 will answer the call; port 2 
    will provide a subsequent message. 
    2,l = Port 2 will answer the call; port 1 
    will provide a subsequent message. Description 
    OVERFLOW ASSIGN. When an overflow station is 
    assigned, callers that have remained in queue for a 
    specified amount of time will be routed to the as- 
    signed overflow station. The overflow station may 
    not be one of the UCD group stations. Only CO calls 
    transferred to a UCD group will overflow to the 
    overflow station when RAN tables have not been 
    assigned. 
    To delete an Overflow Station, press the pound key 
    three times [###I and press the HOLD button. 
    Description 
    STATION ASSIGN. Any type of station (excluding 
    DSS/DLS Consoles) may be entered as valid UCD 
    stations. Calls will be routed to station in the order 
    they are entered for the first round of calls only. After 
    that the calls are routed to stations based on On- 
    Hook time. The station with the longest On-Hook 
    time will receive the next call. 
    If a specific station number is dialed, only that station 
    is rung; no distribution will be done if that station is 
    busy. 
    To erase all stations, press the pound key three 
    times [###I and press HOLD. 
    Description 
    ANNOUNCEMENT TBLS. An optional Recorded 
    Announcement device may be connected to the 
    system to provide an announcement if all stations in 
    a UCD group are busy. Two ports in the system may 
    be assigned to provide a path to a Recorded An- 
    nouncement device. 
    Incoming CO Callers will only be answered and 
    routed to the Overflow assignment if a RAN Table is 
    assigned. 
    To erase Recorded Announcement(s), press the 
    pound key two times [##I and press HOLD. 
    Refer to RAN Announcement Table programming 
    (Sec. 640.3) for further information regarding each 
    RAN Table. 
    640-2 Issue 1, November 1991  
    						
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