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Vodavi Starplus Hybrid Key Telephone System Installation Manual
Vodavi Starplus Hybrid Key Telephone System Installation Manual
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STARPLUS TECHNICAL FACT NOTlCE STARPLUS DIGITAL TELEPHONE TF NO: 27a DIRECTORY DIALING - AlTENDANT (cont’d) e. When the desired name is shown in the LCD display, pressing the SPEED button will automatically dial the destination station or outside phone number (via speed dial). 0 If the desired party is an intercom station, that station will be signaled according to that station’s intercom selector switch (SLT stations will tone ring). 4 If the desired party is associated to a speed dial bin, the system will select a CO line and diai the number programmed into the speed dial bin. Call progress tones will then be heard. d If the desired party is associated to an entry in the local number/name translation table, the system will dial the number programmed into the translation table. Call progress tones will then be heard. To Transfer a Call using Directory Dialing: While on a call; a. Press the TRANSfer button. b. Dial the Directory Dial Code [680] on the dial pad, or Press a pre-programmed flex button programmed for directory dialing. C. Press the SPEED button to automatically dial the destination station. d. Hang up to complete the transfer. Note: Cal/s may only be transferred to internal stations only. An attempt to transfer a call off-net (via a Speed dial bin) will result in the call recalling upon going on-hook. Page 8 of 72 TF NO. 27a Vodavi Communications Systems 8300 E. Raintree Drive Scottsdale, AZ 85280 (802) 443-8000
STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE TF NO: 27a DIRECTORY DIALING (cont’d) Programming - Attendant Names may be programmed into the directory dialing list from the first assigned attendant station. The system allows up to 200 names to be programmed into the directory. Each name can be associated to either a station intercom number, a System speed dial bin or an entry in the Local Number/Name Translation Table and can be up to 24 characters in length. Entries in the Local Number/Name Translation Table can be up to 14 characters in length. Names are programmed in one of two ways, either by themselves or while programming system speed dial numbers. A. Method One To enter, edit or erase names that appear in the Directory List for stations or speed dial numbers: 1. Dial the Directory List program code 16931. The first entry (entry 000) in the Directory List will be shown on the LCD display as follows: 123456789012345678901234 AAA = Directory List entry number (000-199) XXX = Either a Station Number, System Speed dial bin Number, or Local Number/Name Translation Table number nnn = Programmed Name (blank if none) To Select a different entry in the Directory List; 1. Press the HOLD button. 2. Enter the three-digit entry number (000-199) on the dial pad and press the SPEED button, OR Dial [J to scroll up (next entry) through the list OR Dial [#] to scroll down (previous entry) through the list. Page 9 of 72 TF NO. 27a Vodavi Communications Systems 6300 E. Raintree Drive Scottsdale, AZ 66260 (602) 443-6000
STARPLUS TECHNICAL FACT NOTlCE STARPLUS DIGITAL TELEPHONE TF NO: 27a DIRECTORY DIALING - (cont’d) To Enter or Change the current name shown on the display: 1. Press the MUTE button. 2. Then enter the name (up to 24-characters may be entered) by using keys on the dial pad as follows: A = 21 N = 62 1 =l# = = 01 B=22 0 = 63 2 = 2# , = 02 C = 23 P = 71 3 = 3# ? = 03 D=31 Q = 74 4=# /=04 E = 32 R = 72 5 = 5# F = 33 s = 73 6 = 6# ;yl; G = 41 T=61 7 = 7# .= ‘3 H = 42 U = 82 8 = 8# & = l 4 I = 43 V = 83 9 = 9# J = 51 w = 91 0 = O# ;I; K = 52 x = 92 Space = 11 ) = #2 L = 53 Y = 93 : = 12 + = #3 M = 61 z = 94 -= 13 = = #4 ‘= 14 # = ## 3. Press the SPEED button when finished. Confirmation tone will be heard and the display will update. To enter the intercom number to be associated to the name: 1. Press the TFWNS button. 2. Enter a three-digit station intercom number (100-155) 3. Press the SPEED button to save the entry. Confirmation tone will be heard and the display will update. To clear an entry: 1. Press the TRANS button. Then press the FLASH button. Press the SPEED button to save the entry. Confirmation tone will be heard and the entry will be erased. Page 10 of 72 TF NO. 27a Vodavi Communications Systems 6300 E. Raintree Drive Scottsdale, AZ 66260 (602) 443-6000
STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE TF NO: 27a DIRECTORY DIALING (cont’d) C. Method Two: This method may be used to enter names that will be associated to the Local Number/Name Translation Table only. To enter a name along with a local number/name translation table number: I. Press the TRANS button. 2. Dial the three-digit local number/name translation table number (300-499) that represents the desired telephone number. To Enter or Change the current name shown on the display: I. Press the MUTE button. 2. Then enter the name (up to 24characters may be entered) by using keys on the dial pad as follows: The display will update as the name is entered. A = 21 B=22 C = 23 D = 31 E = 32 F = 33 G = 41 H = 42 I = 43 J = 51 K = 52 L = 53 M = 61 N = 62 0 = 63 P = 71 Q = 74 R = 72 s = 73 T = 81 U = 82 V = 83 w = 91 x = 92 Y = 93 z = 94 1 =I# 2 = 2# 3 = 3# 4=4#/ 5 = 5# 6 = 6# 7 = 7# 8 = 8# 9 = 9# 0 = O# Space = 11 : = 12 -= 13 ‘= 14 * = 01 , = 02 ? = 03 / = 04 ! = ‘I $ = ‘2 .= “3 & = l 4 ;I: ) = #2 + = #3 = = #4 # = ## 3. Press the SPEED button when finished. Confirmation tone will be heard. NOTE: The Local Number/Name Translation Table can be used to enter additional speed dial numbers which can be used for directory dial or dial by name. The name entered into the local number/name translation table is not relevant when used with directory dialing and dial by name. In addition, it should be noted that the numbers entered into this table are limited to 14-digits and will be covered by toll restriction rules. Page 11 of 72 TF NO. 27a Vodavi Communications Systems 8300 E. Raintree Drive Scottsdale, AZ 85260 (602) 4436000
STARPLUS TECHNICAL FACT NOTICE DIRECTORY DIALING (Cont’d) STARPLUS DIGITAL TELEPHONE TF NO: 27a B. Method Three This method may be used to enter names that will be associated to a system speed dial bin only. To enter a name along with a system speed dial number: 1. Press the SPEED button once. 2. Then either press a desired outside line key; OR Press the SPEED button a second time to have an outside line selected automatically. 3. Dial the system speed dial bin location (20 to 99). 4. Dial the telephone number (including special characters TRANS, HOLD and FLASH). 5. Press the SPEED button to store the telephone number. To enter a name: 1. Press the MUTE button. Enter the name (up to 24characters may be entered) by using keys on the dial pad as follows: Press the SPEED button when finished. Confirmation tone will be heard and the display will update. Either hang up to end programming or begin at step 2 to program another System Speed Dial bin/Name combination. Page 12 of 72 TF NO. 27a Vodavi Communications Systems 6300 E. Raintree Drive Scottsdale, AZ 66260 (602) 443-6000
STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE TF NO: 27a DIRECTORY DIALING (Cont’d) DATABASE ADMIN PROGRAMMING Enter, Change, Erase or to just View entries in the Directory Dialing list: a. Press FLASH and dial [23]. The following message will be shown on the display: 123456789012345678901234 Where: AAA = Directory List Entry Number (000-199) (300-499) XXX = Either a Station Number, System Speed dial bin Number, or Local Number/Name Translation Table Number nnn = Programmed Name (blank if none) Flexible button 20 will be lit for selecting a directory list entry. To select a particular entry: a. Press flexible button 20. b. Dial the three-digit entry number (000-199). C. Press the HOLD button. To scroll through the list: a. Press the NEXT flexible button (Button #18) to scroll up (next entry) or Press the PREV flexible button (Button #19) to scroll backwards (previous entry). To enter the intercom number or system speed dial bin to be associated to the name: a. Press the BIN/ICM flexible button (Button #l). b. Enter a three-digit station intercom number (100-155). or Enter a three-digit System speed dial number (020-099). or Enter a three-digit Local Number/name Translation Table number (300-499). C. Press the HOLD button to save the entry. Confirmation tone will be heard and the display will update. Page 13 of 72 TF NO. 27a Vodavi Communications Systems 6300 E. Raintree Drive Scottsdale, AZ 66260 (602) 4434000
STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE TF NO: 27a * DIRECTORY DIALING (Cont’d) To Enter or Change the current name shown on the display: a. Press the NAME flexible button (Button #2). b. Enter the name (up to 24characters may be entered) by using keys on the dial pad as follows: A=21 N = 62 1 =l# * = 01 B=22 0 = 63 2 = 2# , = 02 C = 23 P = 71 3 = 3# 3 = 03 D = 31 Q = 74 4=# /=04 E = 32 R = 72 5 = 5# F = 33 s = 73 6 = 6# ;I;; G = 41 T= 81 7 = 7# .= l 3 H = 42 U = 82 8 = 8# & = *4 I = 43 V = 83 9 = 9# l = l # J = 51 w= 91 0 = O# ( = #l K = 52 x = 92 Space= 11 ) = #2 L = 53 Y=93 : = 12 + = #3 M = 61 .z = 94 -= 13 = = #4 ‘= 14 # = ## C. If an error is made while entering the name, press the BACK SPACE flexible button (Button #4).This button may be pressed to backspace one character at a time. d. Press the HOLD button when finished. Confirmation tone will be heard and the display will update. To clear an entry: a. Press CLEAR flexible button (Button #3). b. Press the HOLD button. Confirmation tone will be heard and the entry will be erased (both the BIN/ICM assignment and the programmed name). Page 14 of 72 TF NO. 27a Vodavi Communications Systems 6300 E. Raintree Drive Scottsdale, AZ 85260 (602) 443-6000
STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE TF NO: 27a LOCAL NUMBER/NAME TRANSLATION Description An administrable table in the KSU to provide a local translation from a received calling number to a name. This is administrable by the customer from the attendant console position. In cases of conflict between the name delivered from the CO and that in the local translation table, the local translation table shall rule. 100 entries are provided in this table for the Starplus SPD1428 system, 200 entries are provided for the Starplus SPD2856 system.. NOTE: If a match is fotind between a number in the translation table and an incoming call record,, the translated name is displayed andor stored in the unanswered call table. NOTE: Entries of phone numbers and names from a terminal require keystrokes corresponding to a keyset keystroke. Example: to enter a ‘1’ from the terminal,, an entry of “I#’ is required or to enter an “A”,, the terminal programmer must enter 21’. Programming: If entries or changes need to be made to the Local Number/Name Translation Table: 1. Press FLASH and dial [55]. The following message is shown on the display phone: 123456789012345678901234 Where: XXX= Table Number 300-499 (SPD 1428 = 300-399; SPD 2856 = 300-499) ##= Route Number 00-l 9 2. The ROUTE NUMBER Flexible Button (Button #l) LED is lit. Enter the two-digit Route Number from what was entered in program code, FLASH 43. 00-09= SPD 1428 System 00-19= SPD 2856 System Page 15 of 72 TF NO. 27a Vodavi Communications Systems 8300 E. Raintrw Drive Scottsdale, AZ 85260 (602) 443-6000
STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE TF NO: 27a . LOCAL NUMBER/NAME TRANSLATION TABLE (Cont’d) To program a phone number into the Number/Name Translation table: 1. Press the PHONE NUMBER flexible button (Button #2) to enter the desired phone number into the translation table. Maximum number of numbers is ICdigits, including hyphens. The BACK SPACE flexible button (Button #5) can be used to erase the current number to correct for errors. Use the following table for table entries. A = 21 B=22 C = 23 D =31 E = 32 F = 33 G = 41 H = 42 I = 43 J = 51 K=52 L = 53 M = 61 N = 62 0 = 63 P = 71 0 = 74 R = 72 s = 73 T = 81 U = 82 V = 83 W=91 x = 92 Y = 93 z = 94 1 =l# 2 = 2# 3 = 3# 4=4#/ 5 = 5# 6 = 6# 7 = 7# 8 = 8# 9 = 9# 0 = O# Space = 11 := 12 -= 13 ‘= 14 l = 01 , = 02 ? = 03 I=04 11:; .= l 3 & = l 4 ;I; ) = #2 + = #3 = = #4 # = ## 2. Press the HOLD button to update the database. Page 16 of 72 TF NO. 27a Vodavi Communications Systems 6300 E. Raintree Drive Scottsdale, AZ 66260 (602) 443-6000
STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE TF NO: 27a LOCAL NUMBER/NAME TRANSLATION TABLE (Cont’d) To program a name into the Number/Name Translation table: 1. Press the NAME flexible button (Button #3) to enter the desired name into the translation table. Maximum length of name is 24characters. A = 21 N = 62 l=i# l = 01 B=22 0 = 63 2 = 2# , = 02 C = 23 P = 71 3=3# 3 = 03 D = 31 cl = 74 4 = 4# /=04 E = 32 R = 72 5 = 5# F = 33 s = 73 6 = 6# ;z:; G = 41 T=81 7 = 7# .= 3 H = 42 U = 82 8 = 8# & = *4 I=43 V = 83 9 = 9# J = 51 w = 91 0 = O# ;I; K = 52 x = 92 Space = 11 ) = #2 L = 53 Y = 93 : = 12 + = #3 M = 61 z = 94 -= 13 = = #4 ‘= 14 # = ## The BACK SPACE flexible button (Button #5) can be used to erase the current letter to correct for errors. 3. Press the HOLD button to update the database. To erase a current phone number and name entry: 1. Press the CLEAR ENTRY flexible button (Button #4) to clear an entire phone number and name from the current index. 2. Press the NEXT INDEX flexible button (Button #18) to advance to the next index and continue entering information into the Local Number/Name Translation table, or press the PREV INDEX flexible button (Button #19) to go back to a previous index that is already programmed. Page 17 of 72 TF NO. 27a Vodavi Communications Systems 6300 E. Raintree Drive Scottsdale, AZ 85260 (602) 4436000