Vodavi Starplus Hybrid Key Telephone System Installation Manual

							Appendix A-12 Insert/Delete Tables ................................................................................................ A-l 9 
Appendix A-13 3-Digit Area/Office Code Route List Table .............................................................. 
A-21 
Appendix A-14 6-Digit Office Code Table ........................................................................................ A-22 
Appendix A-i 5 LCR Exception Code Table.. 
................................................................................... A-23 
APPENDIX B DIGITAL SYSTEMS PART NUMBERS 
........................................ B-l 
Appendix B-l Digital System Component List ................................................................................... B-1 
APPENDIX C ICLID GENERAL DESCRIPTION .................................................. C-l 
Issue 1, November 1991 xix  
						

							Digital Key Telephone Systems STARPLUS@ SPD 1428 & 2856 
ISSUE CONTROL SHEET 
xx issue 1, November 1991  
						

							sTARPLUS@ SPD 1428 & 2856 
SECTION 100 
INTRODUCTION 
Digital Key Telephone Systems 
100.1 PURPOSE 
This manual provides the information necessary to 
program, install, operate and maintain the Starplus 
Digital (SPD) Key Telephone System. 
100.2 
REGULATORY INFORMATION (USA) 
The Federal Communications Commission (FCC) 
has established rules which allow the direct connec- 
tion of the Starplus Digital (SPD) Key Telephone 
System to the telephone network. Certain actions 
must be undertaken or understood before the con- 
nection of customer provided equipment is com- 
pleted. 
A. Telephone Company Notification 
Before connecting the Starplus Digital (SPD) 
Key Telephone System to the telephone net- 
work, the local serving telephone company 
must be given advance notice of intention to 
use customer provided equipment and pro- 
vided with the following information: 
l The telephone numbers to be connected to 
the system. 
l The Ringer Equivalence Number also lo- 
cated on the KSU: 1.9 
l The Universal System Ordering Code 
(USOC) jack required for direct interconnec- 
tion with the telephone network: RJ21X 
. . 
SPD 
1428 FCC Realstratlon . 
l For systems configured as a key system: 
(button appearances) 
DLPHKG-65152-KF-E 
l For systems configured as a Hybrid system: 
(dial access codes) 
DLPHKG-65153-MF-E 
SPD 2856 FCC Reaistration Numbers: 
l For systems configured as a key system: 
(button appearances) 
DLPHKG-65102-KF-E 
l For systems configured as a Hybrid system: 
(dial access codes) 
DLPHKG-65101 -MF-E B. Incidence of Harm 
If the telephone company determines that the 
customer provided equipment is faulty and pos- 
sibly causing harm or interruption to the tele- 
phone network, it should be disconnected until 
repairs can be made. If this is not done, the 
telephone company may temporarily discon- 
nect service. 
C. Changes in Service 
The local telephone company may make 
changes in its communications facilities or pro- 
cedures. If these changes should affect the use 
of the Starplus Digital (SPD) Key Telephone 
System or compatibility with the network, the 
telephone company must give written notice to 
the user to allow uninterrupted service. 
D. Maintenance Limitations 
Maintenance on the Starplus Digital (SPD) Key 
Telephone System is to be performed only by 
the manufacturer or its authorized agent. The 
user may not make any changes and/or repairs 
except as specifically noted in this manual. If 
unauthorized alterations or repairs are made, 
any remaining warranty may be voided. 
E. Notice of Compliance 
The Starplus Digital (SPD) Key Telephone Sys- 
tem complies with rules regarding radiation and 
radio frequency emissions by Class A comput- 
ing devices. In accordance with FCC Standard 
15 (Subpart J), the following information must 
be supplied to the end user: 
‘This equipment generates and uses RF 
energy and if not installed and used in 
accordance with the Instruction Manual, 
may cause interference to Radio Commu- 
nications. It has been tested and found to 
comply with the limits for a Class A com- 
puting device, pursuant to Subpart J of 
Part 15 of the FCC Rules, which are de- 
signed to provide reasonable protection 
against such interference, when operated 
in a commercial environment. Operation 
of this equipment in a residential area is 
likely to cause interference, in which case 
Issue 1, November 1991 
100-l  
						

							Digital Key Telephone Systems STARPLUS@ SPD 1428 & 2856 
the user, at his own expense, will be re- 
quired to take whatever measures may be 
required to correct the interference.” 
F. Hearing Aid Compatibility 
All Starplus Digital (SPD) Terminals are Hear- 
ing Aid Compatible, as defined in Section 
68.316 of Part 68 FCC Rules and Regulations. 
G. OPX Circuit 
The Starplus Digital (SPD) Key Telephone System 
may be equipped with Single Line Adapters (OPX) 
modules which provide a 48 volt FCC registered 
2500- type single line off-premise extension inter- 
face port. 
l 
l 
100.3 
l 
Each OPX port when used to support an 
off-premise extension requires an OL13C 
network circuit. 
An FCC registered interface such as a 
RJ21X is also required to connect to the 
public network. 
REGULATORY INFORMATION (CANA- 
DIAN) 
Department of Communications (DOC) 
Certification Number: 526 2933 A 
Load Number: 100 
Standard Connector: CA1 1 AICA21 A 
Canadian Standards Association (CSA) 
File Number: LR57228-27 
A. Notice 
The Canadian Department of Communications’ 
label identifies certified equipment. This certifi- 
cation means that the equipment meets certain 
telecommunications network protective, opera- 
tional and safety requirements. This Depart- 
ment does not guarantee the equipment will 
operate to the user’s satisfaction. 
Before installing this equipment, users should 
ensure that it is permissible to be connected to 
the facilities of the local telecommunications 
company. The equipment must also be in- 
stalled using an acceptable method of connec- 
tion. In some cases, the company’s inside 
wiring associated with single line individual 
service may be extended by means of a certi- 
fied connector assembly (telephone extension 
cord). The customer should be aware that 
compliance with the above condition may not 
prevent degradation of service in some situ- 
ations. 
B. 
C. 
D. 
Repairs to certified equipment should be made 
by an authorized Canadian maintenance facility 
designated by the supplier. Any repairs or al- 
terations made by the user to this equipment, 
or equipment malfunctions, may give the tele- 
communications company cause to request the 
user to disconnect the equipment. 
Users should ensure for their own protection 
that the electrical ground connections of the 
power utility, telephone lines and internal me- 
tallic water pipe system, if present, are con- 
nected together. This precaution may be 
particularly important in rural areas. 
Users should not attempt to make such 
connections themselves, but should con- 
tact the appropriate electric inspection 
authority, or electrician, as appropriate. 
Explanation of Load Number 
The Load Number (LN) assigned to each termi- 
nal device denotes the percentage of the total 
load to be connected to a telephone loop which 
is used by the device to prevent overloading. 
The termination on a loop may consist of any 
combination of devices subject only to the re- 
quirement that the total of the load numbers of 
all the devices does not exceed 100. 
Maintenance Limitations 
Maintenance on the Starplus Digital (SPD) Key 
Telephone System is to be performed only by 
the manufacturer or its authorized agent. The 
user may not make any changes and/or repairs 
except as specifically noted in this manual. If 
unauthorized alterations or repairs are made, 
any remaining warranty may be voided. 
Notice of Compliance 
The Starplus Digital (SPD) Key Telephone Sys- 
tem complies with Class A or Class B limits of 
the Canadian Radio Interference Regulations. 
In accordance with FCC Standard 15 (Subpart 
J), the following information must be supplied 
to the end user: 
(CAUTION/ 
“This equipment generates and uses RF 
energy and if not installed and used in 
accordance with the Instruction Manual, 
may cause interference to Radio Commu- 
nications. It has been tested and found to 
100-2 Issue 1, November 1991  
						

							sTARPLUS@ SPD 1428 & 2856 Digital Key Telephone Systems 
comply with the limits for a Class A or 
Class B computing device, pursuant to 
Subpart J or Part 15 of the FCC Rules, 
which are designed to provide reasonable 
protection against such interference, 
when operated in a commercial environ- 
ment. Operation of this equipment in a 
residential area is likely to cause interfer- 
ence, in which case the user, at his own 
expense, will be required to take whatever 
measures may be required to correct the 
interference.” 
E. OPX Circuit 
The Starplus Digital (SPD) Key Telephone Sys- 
tem may be equipped with Single Line Adapters 
(OPX) modules which provide a 48 volt FCC 
registered 2500- type single line off-premise 
extension interface port. 
l A DOC registered interface such as a CA21A 
is also required to connect to the public net- 
work. 
100.4 
UUCSA SAFETY COMPLIANCE 
The Starplus Digital (SPD) Key Telephone Sys- 
tem has met all safety requirements and was 
found be in compliance with the Underwriters 
Laboratories (UL) 1459 Second Edition and 
Canadian Standards Association (CSA) CS-03 
Standard. The Starplus Digital (SPD) Key 
Telephone System is authorized to bear the UL 
and CSA marks. 
Issue 1, November 1991 100-3  
						

							SECTION 200 
KEY STATION FEATURE DESCRIPTIONS _ 
The System and Key Station features of the Starplus 
Digital (SPD) Key Telephone System are listed and 
described below in alphabetical order. An abbrevi- 
ated feature index is provided in Table 200-l. 
200.1 ACCOUNT CODES 
An account code is the last field within Station Mes- 
sage Detail Recording (SMDR), that provides the 
ability to track specific calls by entering a non-veri- 
fied, variable length (up to 12 digits) identifier. The 
use of forced Account Codes is optional, offered on 
a system wide basis. 
200.2 ATTENDANT RECALL 
When a line has been left on hold for a, programma- 
ble period of time, the station placing that line on hold 
will be recalled. If that station fails to answer the 
recall, the call will be recalled to the attendant(s) for 
handling. There can be three attendants per sys- 
tem.Transferred, Parked and Camp-on recalls will 
also recall the Attendant. 
200.3 AUTOMATIC LINE ACCESS 
Each station, key or SLT, may have their phone 
programmed to access a particular CO Line such as 
a private line or a line from a Group of CO lines upon 
going off-hook. This is useful in Centrex or PBX 
applications when station users have dedicated or 
individual lines. Outside line dial tone is received 
just by going off-hook, without the need to dial an 
access code. 
200.4 AUTOMATIC NIGHT SERVICE 
The system may optionally be programmed to go 
into and out-of night service automatically. This 
method does not require the attendant to activate or 
deactivate night service on a daily basis. The auto- 
matic night service is enabled and disabled on a 
programmable daily schedule including Saturday 
and Sunday schedules. A time can be set to enable 
Night Service and to Disable Night Service on a per 
day basis. 
200.5 AUTOMATIC PAUSE 
INSERTION 
WITH SPEED DIAL 
If a flash command is placed into system speed dial 
numbers, station speed dial numbers, save number 
redial or last number redial, a pause will automat- 
ically be inserted after the flash. A pause will also be 
automatically inserted after a PBX dialing code has 
been used. 200.6 
AUTOMATIC PRIVACY 
Privacy is automatically provided on all calls. If one 
station is conversing, another station cannot intrude 
on that line. The Automatic Privacy feature can be 
disabled, allowing another station to join in on exist- 
ing CO line conversations. 
200.7 
AUTOMATIC SELECTION 
The user can select an outside line, intercom station, 
speed dial button, or dial a feature and automatically 
place the phone in the dialing mode without pressing 
the ON/OFF button or lifting the handset. 
200.8 
BACKGROUND MUSIC 
Each Digital Terminal user may receive music over 
their speaker when an optional music source is 
connected to the system. This feature can be al- 
lowed or denied on a system-wide basis by program- 
ming. 
200.9 
BATTERY BACK-UP (MEMORY) 
A NICAD battery is located on the Central Process- 
ing Board (CPB) to protect system memory in case 
of commercial power outage or the system power 
being turned off for a period of time. Battery Back-up 
Memory retains all system features including both 
system and station speed dial during a power out- 
age. 
200.10 BUSY LAMP FIELD (BLF) 
When a button on a Digital Terminal is assigned as 
a DSS, it also serves as a Busy Lamp Field to display 
the status of that telephone. 
200.11 CALL ANNOUNCE - PRIVACY 
Each telephone user can set their intercom signaling 
switch to receive intercom call announcements with- 
out having the calling party hear any conversations 
in progress. 
200.12 CALL BACK 
A station can initiate a call back request to another 
busy station. As soon as that station becomes idle, 
the station that left the call back request is signaled. 
200.13 CALL FORWARD: STATION 
A. Call Forward - All Calls 
This feature allows a station the ability to have 
all their calls (internal or external) forwarded 
immediately to a designated station, a UCD 
Issue 1, November 1991 200-l  
						

							Table 200-l Alphabetical Feature Index 
FEATURE AVAILABLE 
Account Code 
Attendant Recall 
Automatic Line Access 
Automatic Night Service 
Automatic Pause Insertion w/Speed Dial 
Automatic Privacy 
Automatic Selection 
Background Music 
Battery Backup (Memory) 
Busy Lamp Field (BLF) 
Call Announce Privacy 
Call Back 
Call Forward: Station 
Call Forward - All Calls 
Call Forward - Busy 
Call Forward - No Answer 
Call Forward - Busy/No Answer 
Forward to Pilot (UCD, VM, Hunt) 
Station Off-Net Forward (via speed dial) 
Call Forward: Preset 
Call Forward Preset to Stations 
Call Forward Preset to Hunt Groups 
Call Forward Preset to Off-Net (via speed dial) 
Call Forward Preset to UCD Groups 
Call Forward Preset to Voice Mail Groups 
Call Forward: CO Lines 
Incoming CO Lines Off-Net (via speed dial) 
Calling Station Tone Mode Option 
Call Park 
Call Pick-up: 
Group Pick-up S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
Directed Call Pick-up 
Call Transfer 
Camp-On 
Camp-On Recall 
Canned Toll Restriction 
Centrex Compatability 
CentrexIPBX Transfer 
Chaining Speed Bins 
CO Line Access 
CO Line Class of Service S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S = Standard Feature; O=Optional: Requires additiona lardware; N: INTERNAL 
EQUIPMENT 
REQUIRED 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N EXTERNAL 
EQUIPMENT 
REQUIRED 
Printer 
N 
N 
N 
N 
N 
N 
Music Source 
N 
N 
N 
N 
N 
N 
N 
N 
Voice Mail System 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
I 
N 
required 
200-2 Issue 1, November 1991  
						

							Table 200-l Alphabetical Feature Index (Cont’d) 
FEATURE 
AVAILABLE 
CO tine Control (contact) 
CO tine Groups 
CO Line Loop Supervision 
CO Line Queue 
CO tine Incoming Ring Assignment: 
Assigned Per CO Line 
CO Ring Detect 
Conference: 
Add-on Conference 
Multi-Line Conference 
Unsupervised Trunk-to-Trunk Conferencing 
Conference Enable/Disable 
Data Base Printout (dump) 
Day/Night Class of Service (COS) 
Default Button Mapping 
Dial Pulse Sending 
Dialing Privileges 
Direct CO Line Ringing: 
To Stations 
To UCD Groups 
To Hunt Groups 
To Off-Net (via speed dial) 
To Voice Mail Groups 
Direct Station Selection 
Directed Call Pick-up 
Direct Inward Station Access (DISA): 
Programmable Access 
CO Line Group Access 
Station Access 
Do Not Disturb (DND) 
One-Time Do Not Disturb 
DTMF Sending 
Emergency Transfer 
End to End Signalling 
Exclusive Hold 
Executive Override 
Executive/Secretary Transfer 
External Night Ringing 
‘lash 
Rash on Intercom 
Rash with Speed Dial S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
0 
S 
S 
S 
S 
S 
S 
0 
S 
S 
S 
S 
S 
S 
S 
S 
j = Standard Feature; O=Optional: Requires additiona lardware; N INTERNAL 
EQUIPMENT 
REQUIRED 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
DTMF Rcvr 
N 
N 
N 
N 
N 
N 
OPx/PFTU 
N 
N 
N 
N 
N 
N 
N 
N ’ EXTERNAL 
EQUIPMENT 
REQUIRED 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
Printer 
N 
N 
N 
N 
N 
N 
N 
N 
Voice Mail System 
N 
N 
N 
N 
N 
N 
N 
N 
N 
48V Supply or 12V 
N 
N 
N 
N 
Paging Equip 
N 
N 
N 
. . requrrea 
Issue 1, November 1991 200-3  
						

							Digital Key Telephone Systems %ARPLUS@ SPD 1428 & 2856 
, Table 200-l Alphabetical Feature Index (Cont’d) 
FEATURE 
Flexible Attendant(s) 
Flexible Button Assignment 
Forced Account Codes 
Group Call Pick-up 
Headset Compatability 
Headset Mode 
Hearing Aid Compatible 
Hold Preference 
Hold Recall 
Hot Line/Ring Down 
Hunt Groups: (8 x 8) 
Pilot Hunting 
Station Hunting 
Hunt Group Chaining 
Intercom Calling 
Intercom Signaling Select 
Last Number Redial (LNR) 
LCD Interactive Display 
Least Cost Routing (LCR): 
LCR 3 Digit Tables 
LCR 6 Digit Tables 
Route List Tables 
Insert/Delete Tables 
Weekly Time Tables 
Daily Start Time Tables 
Exception Tables 
Default LCR Database 
LCR Routing for Toll Information 
Loop Button CO Line Access 
Loud Bell Control (LBC) 
Meet Me Page 
Message Waiting 
Message Waiting Reminder Tone 
Music On Hold 
Mute Key 
Name in LCD Display 
Night Service: 
Manual Operation 
Automatic Operation 
Weekly Night Mode Schedule 
Night Class of Service (COS) 
S = Standard Feature; O=Optional: Requires additiona 4VAI LABLE 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
lardware; N: INTERNAL 
EQUIPMENT 
REQUIRED 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N EXTERNAL 
EQUIPMENT 
REQUIRED 
N 
34 Button 
N 
N 
Headset 
Headset 
N 
N 
N 
34 Button 
N 
N 
N 
N 
N 
N 
34 Button Display 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
Gen & Bells 
N 
N 
N 
Music Source 
N 
34 Button Display 
N 
N 
N 
I 
N 
required 
200-4 
Issue 1, November 1991  
						

							sTARPLUS@ SPD 1428 & 2856 
Digital Key Telephone Systems 
Table 200-l Alphabetical Feature Index (Cont’d) 
FEATURE 
Universal Night Answer (UNA) 
Night Ringing Assignment 
External Night Ringing 
Off-Hook Preference 
Auto Line Access 
Auto Feature Access 
Hot tine/Ring down 
Intercom Access 
User Programmable Preference 
Off-Hook Signalling 
Off-Premise Extensions (OPX) 
On Hook Dialing 
On-Line Programming 
Page/Relay Control 
SPD 1428 system 
SPD 2856 system 
Paging 
External Paging 
Internal Paging 
Paging Access Restriction 
Pause Timer 
PBX Dialing Codes 
Personalized Messages 
Personalized Message Code on a Flex Key 
Pool Button Operation 
Preferred Line Answer 
Privacy Release: 
Per Station Option 
Per CO Line Option 
Private tine 
Pulse-To-Tone Switchover 
Range Programming 
Remote Administration (Database) 
Remote System Monitor and Maintenance 
Save Number Redial (SNR) 
Single Line Telephone (SLT) Compatability 
Station Message Detailed Recording (SMDR) 
Speakerphone 
Station Class of Service 
Station Speed Dial 
S = Standard Feature; O=Optional: Requires additiona AVAILABLE INTERNAL 
EQUIPMENT 
REQUIRED EXTERNAL 
EQUIPMENT 
REQUIRED 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
0 
S 
S N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
SIA (OPX) 
N 
N N 
N 
Paging Equip 
N 
N 
Keyset 
Keyset 
Keyset 
Keyset 
N 
48V Supply 
N 
N 
0 
S N 
N 3elay/Sensor Module 
N 
Paging Equip 
N 
N 
N 
N 
N 
N 
N 
N 
S 
S 
S 
S 
S 
S 
S 
S 
0 
S 
S 
S 
S N 
N 
N 
N 
N 
N 
N 
N 
SLT/OPWRG 
N 
N 
N 
N 
I N 
N 
N 
N 
N 
PC Term & Modem 
PC Term & Modem 
N 
2500 Type SLT 
Printer 
N 
N 
N 
lardware; N: lo additional hardware required 
T 
Issue 1, November 1991 200-5