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Vodavi Starplus Hybrid Key Telephone System Installation Manual
Vodavi Starplus Hybrid Key Telephone System Installation Manual
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sTARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems Table 800-7 4x8 CO/Station Interface Board (CKB) FUNCTION CONTROL OPTIONS FAULT OPTIONS Provides interface for 8 Busy state LED that 1 Unable to receive Digital Terminals, monitors circuits for intercom dial tone. DSWDLS Consoles or busy condition. 2.Poor transmission SIA (OPX) modules. characteristics. None 3.Key telephone set inoperative. 4.Key telephone unable to invoke features 5.No LED indications. Table 800-8 4x8 CO/SLT Interface Board (CSB) FUNCTION Provides interface for 8 SLTs. Also provides for SLTs with MAW lights. CONTROL Busy state LED that monitors circuits for busy condition. OPTIONS FAULT OPTIONS None 1 .SLT can’t receive dial tone. 2.Poor transmission characteristics. Table 800-9 DTMF Receiver Module (RM) FUNCTION CONTROL OPTIONS FAULT OPTIONS Used to add DTMF Adds 1 DTMF receiver. None 1. SLT cannot receive or receivers to the system break dial tone. to support DBA and SLT 2. DISA call can’t operation. receive or break dial Table 800-10 l/O Module (IOM) FUNCTION Provides 2nd RS232C port and a RS422 port to the system. CONTROL None OPTIONS None FAULT OPTIONS 1 .Loss of SMDR data. Table 800-l 1 Single Line Telephone Adapter (OPX) FUNCTION CONTROL OPTIONS FAULT OPTIONS Provides one (1) 48 volt Busy state LED that , 1 .SLT can’t receive dial loop to interface an monitors circuits for None tone. OPX circuit. busy condition. 2.Poor transmission characteristics. Issue 1, November 1991 808-3
Digital Key Telephone Systems wARPLUS@ SPD 1428 & 2686 800.2 REMOTE MAINTENANCE A. General Overview The Remote Maintenance feature allows authorized personnel to survey system and slot configuration information. This can be done through a modem or data terminal connected to the I/O Expansion Mod- ule via the RS-232C/RS-422 port. The commands are entered from a keyboard and are limited to those listed. B. Overview of Maintenance Commands There are four (4) basic commands available in the Remote Maintenance feature. All commands begin with a single character, followed by a space, another character and an optional digit or digits. All com- mands are terminated with a carriage return. Basic format of the commands are shown in Figure 100-l : C. Maintenance Password The Remote Maintenance feature, like Remote Pro- gramming, is entered via a six-character alphanu- meric string. The password prompt is given by entering a carriage return at the device connected to the l/O Module RS232CY422 port. After the prompt is printed out, the password should be entered fol- lowed by a carriage return. Proper entry of the pass- word will result in the maintenance prompt. The Remote Maintenance password is: {CONFIG} D. Exit Maintenance The Exit command will terminate the current Remote Maintenance feature session. The Exit command , format is: MAINT>X L maint>? command list: d s[nn] - dump system or slot configuration data Cnnl specifies an optional slot number parameter no parameter indicates that the entire system will be du examples : maint>d s (dumps entire system configuration maint>d s2 (dumps slot 2 configuration, etc.) ? - help menu X - exit maint maint> Figure 800-l Remote Maintenance Help Menu 800-4 Issue 1, November 1981
sTARPLUS@ SPD 1428 & 2856 Digital Key Telephone Systems E. System Configuration Figure 800-2 is a configuration of the Starplus Digital (SPD) Key Telephone System with LCR and shows what is printed out when: a. The installer enters DS at the maint> prompt. maint>d s SLOT TYPE ------ --i--- CPB 0.01 CPU 2856,LCR INS Qx8 N/A COI/KSI 0 INS UNK N&l UNPOPULATED 0 00s UNK N/A UNPOPULATED 0 00s UNK N/A UNPOPULATED 0 00s UNK N/A UNPOPULATED 0 00s UNK N/A UNPOPULATED 0 00s UNK N/A UNPOPULATED 0 00s maint> FW UER. BRD TYPE BRD OPTS -----e-s-- ---------- - SERU STAT Figure 800-2 System Configuration w/LCR where: Column 1: lists the card slot. Column 2: lists card type of that card slot. Column 3: lists the firmware version of the card. Column 4: lists card type and if that card is installed. Column 5: lists card options: Column 6: lists card status: 00s status can indicate the entire card is out of service or a specific station is not installed or installed but not operational INS status can indicate a specific station is installed and operating correctly. Issue 1, November 1991 800-5
Digital Key Telephone Systems wARPLUS@ SPD 1428 & 2858 F. CO/Station Configuration Figure 800-3 is the CO/Station Configuration and shows what is printed out when: a. The installer enters DS4 at the mainb= prompt. raint>d s2 SLOT : 2 Board Tupe : ‘+xB - COVKSI co STATUS PULSEfDTHF CWPBX ---- _----_-____------------- --_-----____ ________ : 3 II STFI 100 101 102 103 104 105 106 107 INS, Outgoing Enabled INS. Outgoing Enabled INS, Outgoing Enabled INS, Outgoing Enabled TYPE STATUS -------- ---__ _ --- Keyset INS Kcyset 00s Keuset INS Keuset INS DXX 1 INS Keys& 00s Kegset 00s Keyset 005 DTtlF DTtlF PULSE DTtlF LCD .- ----- co co co co , Figure 800-3 CO/Station Configuration where: CO Lines Column 1: lists the CO Line number. Column 2: indicates status: 00s status can indicate the entire card is out of servfce. INS status can indicate a board station is in- stalled and operating correctly. Outgoing en- abled indicates the CO line is active in the system. Outgoing disabled indicates that the Attendant has disabled the CO line for outgoing access where: Stations Column 1: lists the station number. Column 2: indicates station type (keyset, DSS, SLT. Keyset - ID 0 = Key station DLS-ID1 =DSSMapl DSS-ID2=DSSMap2 DSS/DLS - ID 3 = DSS Map 3 Relay/Sensor - ID 4 = Relay/Sensor Module SLT - ID 5 = SLT/OPX SLT w/lamp - ID 6 = SLT w/Message Waiting 2605,2666 - ID 7 = SLT w/Message Waiting Column 3: indicates whether the CO Line is Pulse or DTMF. (programmable option) Column 4: indicates whether the CO Line is a CO Line or a PBX Line. programmable option) & In-Use Indicator Column 3: indicates status: COS status can indicate the entire card is out of service or a specific station is not installed or installed but not operational. INS status can indicate a specific station is installed and operating correctly. Column 4: indicates whether the station has an LCD Display or doesn’t have an LCD Display. 800-6 Issue 1, November 1991
%ARPLUS@ SPD 1428 & 2856 Digital Key Telephone Systems G. Event Trace Buffer The Event Trace Buffer is used to store and dump event traces (up to 30) that occur just prior to a Stat-plus Digital (SPD) Key Telephone System soft or hard restart. These can then be reviewed by authorized personnel to aid in system troubleshoot- ing.. The basic format for the commands are: . T-cspacexretumz- - display the current status of the Event trace buffer . Tespace>Ocretum> - turns the Trace buffer OFF. . Tl - turns the Trace buffer ON to record events prior to a soft system reset. . T2 -turns the Trace buffer ON to record events prior to a hard system restart. 0 T3creturn> - turns the Trace Buffer ON to record events prior to either a soft reset or a hard system restart. dcspace>Eeretum> - dumps Trace Events stored from last system reset. (soft or hard) NOTE: Ctri C will abort the Data Dump and return to the maint> prompt. issue 1, November 1991 800-7
Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2866 800.3 REMOTE SYSTEM MONITOR A. General Overview The Remote Monitor feature provides remote access to the installed system for diagnostic purposes. These capabilities benefit Service personnel ena- bling them to support the end user remotely. Differ- ent levels of access, via password, allows authorized personnel to trace, monitor and “up-load” critical information directly from the Starplus Digital (SPD) Key Telephone System. This provides a more ac- curate means of acquiring system information that leads to a quick resolution of problems that may occur. This is all done without interfering with ongo- 4 ing call processing or normal system operation, and in many cases may be performed without a site visit. The built-in 300 baud modem is used for remote access. Capabilities allowed and reserved for this “High level troubleshooting” in addition are: . Monitor Mode 0 Enable & Disable Event “Trace” . Dump ‘Trace Buffer” (up-load) B. Monitor Password The Remote Monitor feature, like Remote Mainte- nance, is entered via a six-character alphanumeric string. The password prompt is given by entering a carriage return at the device connected to the I/O Module RS232-C/R&422 port. After the prompt is printed out, the password should be entered followed by a carriage return. Proper entry of the password will result in the MON> prompt. The Remote Main- tenance password is: {ETRACE} NOTE: The remote monitor feature is intended for use only under the guidance and instruction by authorized personnel from a Technical Assistance Center (TAC). Care and caution must be observed when using this feature as permanent damage to the software structure can occur. C. Help Menu (?) A convenient on screen Help Menu is provided by typing a “?” then pressing Enter. The following will appear on the screen: Y 2856 Digital Key-System Eng. Uer. 0.01 DQTE: 05/24/91 TIME: 10:51:07 ENTER PFISSWORD: man>? command list: c EC1 - dump co data s Csl - dump sta data t Cdl - set trace key d CalLal - dump memory ma - modify memory b rate - set baud rate ? - help menu X - exit monitor mot-0 I D. Dump Memory Data Three options allow the memory structure to be “dumped” for viewing. The three options are entered as follows: c [c] - Dump CO Line memory structure s [s] - Dump Station memory Structure d [a][a] - Dump a memory address Structure The data obtained from these commands is in hexa- decimal format and is used primarily for manufacture level support. NOTE: Ctti C will abort the Data Dump and return to the man> prompt. 800-8 Issue 1, November 1991
STARPLUS@ SPD 1428 & 2866 Digital Key Telephone Systems E. Event Trace Mode The ‘T’ command enables and disables the Starplus Digital (SPD) Key Telephone System Trace mode. While the trace mode is enabled events for the trace desired will be displayed on the monitor, printer or PC connected to the Starplus Digital (SPD) Key Telephone System in an event record. To view the current status of the trace mode type “T”at the MON> prompt then the following screen will be displayed: mon> t Messages Y/N -------- --- BOARD E’JT -> N MSC States -> N Deu -> N PCH -> N COL States -> N Stn States -> N Error kg -> N Que Eut -> N mon> a. To enable an event trace type ‘Y’ (space bar) b. Then type of trace desired [d], where d is deter- mined as follows: B= Board event trace (traces events assoc- iated with PCB’s) M= Miscellaneous State event trace P= Pulse Coded Modulation (PCM) traces events associated with voice comm- unications. C= CO tine (CKB) States (traces events associated with CO Line activity) S= Station (STA) States (traces events associated with Station activity) E= Error Messages (traces error messages) Q= Queue (QUE) Events (traces queuing events, i.e. DTMF receiver, UCD, LCR, etc...) D= Device Command (traces commands to peripheral devices). c. Then enter the specific board, CO line or Station number of the trace desired or type “all” if all board’s, CO line’s or Station’s events are de- sired. l-7 = Board KSU card slot position (CPB= 1) 01-28 = CO Line port 100-l 55 = Station location All= All Boards, CO lines or Stations d. Then press Enter to enable the trace. A screen similar to the following will appear: mon>t b tlessages Y/N -------- --- BOFlRD E’JT -> Y HSC States -> N Dev -> N PCrl -> N COL States -> N Stn States -> N Error kg -> N Que Eut -> N mon> e. To disable or turn off a particular trace mode do not enter a specific board, CO line or Station number (i.e. “tscreturn>” to disable station event trace). To have event trace’s displayed on the screen you must first exit the MONitor mode by typing “X” at the MON> prompt. After you exit the event(s), the trace will begin as shown in Table 800-6. 1 CAUTION / Unless instructed by personnel at a Tech- nical Assistance Center (TAC) do not leave the trace mode enabled for ex- tended periods of time. The system will “dump” the requested event(s) trace which may use up paper or fill memory buffers on the collecting device. It is recommended that the trace events be disabled (turned off) for all event(s) traces before leaving the system site. Issue 1, November 1991 800-9
Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2866 Sta 100: State= IDLE, Evt= Key Data (27), Data=34 Sta 100: State= IDLE, Evt= Mon Key (146), Data=-1 Sta 100: State= DIAL-TONE, Evt= Dial Sta 100: State= DIALING, Evt= Dial Sta 100: State= DIALING, Evt= Dial Sta 100: State= MISC-TONE, Evt= Sta 100: State= MISC-TONE, Evt= Sta 100: State= DIALING, Evt= Dial Pad (26), Data=8 Sta 100: State= MISC-TONE, Evt= Key Data Sta 100: State= MISC-TONE, Evt= Mon Key Sta 100: State= MISC-TONE, Evt= On Hook Sta 104: State= IDLE, Evt= Key Data (27), Data=34 Sta 104: State= IDLE, Evt= Mon Key (146), Data=-1 Sta 104: State= DIAL-TONE, Evt= Dial Pad (26). Data=7 Sta 104: State= DIALING, Evt= Dial Pad (26), Data=8 Sta 104: State= MISC-TONE, Evt= Sta 104: State= MISC-TONE, Evt= Sta 104: State= DIALING, Evt= Dial Sta 104: State= DIALING, Evt= Dial Sta 104: State= MISC-TONE, Evt= Dial Pad Sta 104: State= MLSC-TONE. Evt= Figure 800-4 Event Trace as it appears on Display F. Modify Memory command The Modify Memory Command is for Engineering Use only. Use of this command can alter or damage the Starplus Digital (SPD) Key Telephone Systems operating data base which can result in system malfunction. If this occurs it will be necessary to power the system down and re-initialize the data base, then completely re-program the customer pro- gramming data. G. Baud Rate Command This command provides a convenient means for changing the baud rate, for the RS232-C port located on the CPB, while in the Monitor mode. To change the baud rate type “B” plus the desired baud rate, then the enter key. NOTE: After changing the Baud Rate via Baud Rate command, you must change your Baud Rate on your ReceiverfTemMal. H. Exit the Monitor mode The Exit command will terminate the current Remote Monitor enable/disable session. If Event(s) Trace have been or are still enabled the event records will be displayed only after exiting the MONitor mode. The Exit command format is: MON X Unless instructed by personnel at a Tech- nical Assistance Center (TAC) do not leave the trace mode enabled for ex- tended periods of time. The system will “dump” the requested event(s) trace which may use up paper or fill memory buffers on the collecting device. It is recommended that the event traces be disabled (turned off) for all event(s) before leaving the sys- tem site. 808-l 0 Issue 1, November 1991
STARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems APPENDIX A CUSTOMER DATABASE PROGRAMMING Appendix A-l System Parameters Issue 1, November 1991 Appendix A-l
Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2866 Appendix A-l System Parameters (Cont’d) / PROG CODE / ;;f / FUNC TION FLASH22 ) --.- ( 1 Night Mode Operation I I 2 ANM Schedule - ‘*--_I-.- Monaay I - I ALI.‘ a?.-L-A..,- -#-..--A-.. 3 MIYIVI 3~i1euu1e - I uesaay FORMA,- 1 ;;:: * Auto/Manual & Time Time ~~ ‘-:p:‘:::::::.:.: . . . . . . :