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Vodavi Starplus Hybrid Key Telephone System Installation Manual

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    							sTARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems 
    Table 800-7 4x8 CO/Station Interface Board (CKB) 
    FUNCTION CONTROL OPTIONS FAULT OPTIONS 
    Provides interface for 8 Busy state LED that 
    1 Unable to receive 
    Digital Terminals, monitors circuits for 
    intercom dial tone. 
    DSWDLS Consoles or busy condition. 2.Poor transmission 
    SIA (OPX) modules. characteristics. 
    None 3.Key telephone set 
    inoperative. 
    4.Key telephone unable 
    to invoke features 
    5.No LED indications. 
    Table 800-8 4x8 CO/SLT Interface Board (CSB) 
    FUNCTION 
    Provides interface for 8 
    SLTs. 
    Also provides for SLTs 
    with MAW lights. CONTROL 
    Busy state LED that 
    monitors circuits for 
    busy condition. OPTIONS FAULT OPTIONS 
    None 1 .SLT can’t receive dial 
    tone. 
    2.Poor transmission 
    characteristics. 
    Table 800-9 DTMF Receiver Module (RM) 
    FUNCTION CONTROL OPTIONS FAULT OPTIONS 
    Used to add DTMF Adds 1 DTMF receiver. None 
    1. SLT cannot receive or 
    receivers to the system break dial tone. 
    to support DBA and SLT 2. DISA call can’t 
    operation. receive or break dial 
    Table 800-10 l/O Module (IOM) 
    FUNCTION 
    Provides 2nd RS232C 
    port and a RS422 port to 
    the system. CONTROL 
    None OPTIONS 
    None FAULT OPTIONS 
    1 .Loss of SMDR data. 
    Table 800-l 1 Single Line Telephone Adapter (OPX) 
    FUNCTION CONTROL OPTIONS FAULT OPTIONS 
    Provides one (1) 48 volt Busy state LED that , 1 .SLT can’t receive dial 
    loop to interface an monitors circuits for 
    None tone. 
    OPX circuit. busy condition. 2.Poor transmission 
    characteristics. 
    Issue 1, November 1991 808-3  
    						
    							Digital Key Telephone Systems wARPLUS@ SPD 1428 & 2686 
    800.2 REMOTE MAINTENANCE 
    A. General Overview 
    The Remote Maintenance feature allows authorized 
    personnel to survey system and slot configuration 
    information. This can be done through a modem or 
    data terminal connected to the I/O Expansion Mod- 
    ule via the RS-232C/RS-422 port. The commands 
    are entered from a keyboard and are limited to those 
    listed. 
    B. Overview of Maintenance Commands 
    There are four (4) basic commands available in the 
    Remote Maintenance feature. All commands begin 
    with a single character, followed by a space, another 
    character and an optional digit or digits. All com- 
    mands are terminated with a carriage return. 
    Basic format of the commands are shown in Figure 
    100-l : C. Maintenance Password 
    The Remote Maintenance feature, like Remote Pro- 
    gramming, is entered via a six-character alphanu- 
    meric string. The password prompt is given by 
    entering a carriage return at the device connected to 
    the l/O Module RS232CY422 port. After the prompt 
    is printed out, the password should be entered fol- 
    lowed by a carriage return. Proper entry of the pass- 
    word will result in the maintenance prompt. The 
    Remote Maintenance password is: {CONFIG} 
    D. Exit Maintenance 
    The Exit command will terminate the current Remote 
    Maintenance feature session. The Exit command 
    , format is: MAINT>X 
    L 
    maint>? command list: 
    d s[nn] 
    - dump system or slot configuration data 
    Cnnl specifies an optional slot number parameter 
    no parameter indicates that the entire system will be du 
    examples : 
    maint>d s (dumps entire system configuration 
    maint>d s2 (dumps slot 2 configuration, etc.) 
    ? 
    - help menu X - exit maint maint> 
    Figure 800-l Remote Maintenance Help Menu 
    800-4 Issue 1, November 1981  
    						
    							sTARPLUS@ SPD 1428 & 2856 
    Digital Key Telephone Systems 
    E. System Configuration 
    Figure 800-2 is a configuration of the Starplus Digital 
    (SPD) Key Telephone System with LCR and shows 
    what is printed out when: 
    a. The installer enters DS at the maint> 
    prompt. 
    maint>d s 
    SLOT TYPE 
    ------ --i--- 
    CPB 0.01 CPU 
    2856,LCR INS 
    Qx8 N/A COI/KSI 0 INS 
    UNK N&l UNPOPULATED 0 
    00s 
    UNK N/A UNPOPULATED 
    0 00s 
    UNK N/A UNPOPULATED 0 00s 
    UNK N/A UNPOPULATED 
    0 00s 
    UNK N/A UNPOPULATED 0 00s 
    UNK N/A UNPOPULATED 
    0 00s 
    maint> FW UER. BRD TYPE BRD OPTS 
    -----e-s-- ---------- - SERU STAT 
    Figure 800-2 System Configuration w/LCR 
    where: 
    Column 1: lists the card slot. 
    Column 2: lists card type of that card slot. 
    Column 3: lists the firmware version of the card. 
    Column 4: lists card type and if that card is installed. Column 5: lists card options: 
    Column 6: lists card status: 
    00s status can indicate the entire card is out 
    of service or a specific station is not installed or 
    installed but not operational 
    INS status can indicate a specific station is 
    installed and operating correctly. 
    Issue 1, November 1991 
    800-5  
    						
    							Digital Key Telephone Systems wARPLUS@ SPD 1428 & 2858 
    F. CO/Station Configuration 
    Figure 800-3 is the CO/Station Configuration and 
    shows what is printed out when: 
    a. The installer enters DS4 at the mainb= 
    prompt. 
    raint>d s2 SLOT : 2 
    Board Tupe : ‘+xB - COVKSI 
    co STATUS PULSEfDTHF CWPBX 
    ---- _----_-____------------- --_-----____ ________ 
    : 3 
    II 
    STFI 
    100 
    101 
    102 
    103 
    104 
    105 
    106 107 INS, Outgoing Enabled 
    INS. Outgoing Enabled 
    INS, 
    Outgoing Enabled 
    INS, Outgoing Enabled 
    TYPE STATUS 
    -------- ---__ _ --- 
    Keyset 
    INS Kcyset 00s 
    Keuset INS 
    Keuset INS 
    DXX 1 INS 
    Keys& 00s 
    Kegset 00s 
    Keyset 005 DTtlF 
    DTtlF 
    PULSE 
    DTtlF 
    LCD 
    .- ----- co 
    co 
    co 
    co 
    , 
    Figure 800-3 CO/Station Configuration 
    where: CO Lines 
    Column 1: lists the CO Line number. 
    Column 2: indicates status: 
    00s status can indicate the entire card is out 
    of servfce. 
    INS status can indicate a board station is in- 
    stalled and operating correctly. Outgoing en- 
    abled indicates the CO line is active in the 
    system. Outgoing disabled indicates that the 
    Attendant has disabled the CO line for outgoing 
    access where: Stations 
    Column 1: lists the station number. 
    Column 2: indicates station type (keyset, DSS, 
    SLT. 
    Keyset - ID 0 = Key station 
    DLS-ID1 =DSSMapl 
    DSS-ID2=DSSMap2 
    DSS/DLS - ID 3 = DSS Map 3 
    Relay/Sensor - ID 4 = Relay/Sensor Module 
    SLT - ID 5 = SLT/OPX 
    SLT w/lamp - ID 6 = SLT w/Message Waiting 
    2605,2666 - ID 7 = SLT w/Message Waiting  Column 3: indicates whether the CO Line is Pulse 
    or DTMF. (programmable option) 
    Column 4: indicates whether the CO Line is a CO 
    Line or a PBX Line. programmable option) & In-Use Indicator 
    Column 3: indicates status: 
    COS status can indicate the entire card is out 
    of service or a specific station is not installed or 
    installed but not operational. 
    INS status can indicate a specific station is 
    installed and operating correctly. 
    Column 4: indicates whether the station has an 
    LCD Display or doesn’t have an LCD Display. 
    800-6 Issue 1, November 1991  
    						
    							%ARPLUS@ SPD 1428 & 2856 Digital Key Telephone Systems 
    G. Event Trace Buffer 
    The Event Trace Buffer is used to store and dump 
    event traces (up to 30) that occur just prior to a 
    Stat-plus Digital (SPD) Key Telephone System soft 
    or hard restart. These can then be reviewed by 
    authorized personnel to aid in system troubleshoot- 
    ing.. 
    The basic format for the commands are: 
    . 
    T-cspacexretumz- - display the current status 
    of the Event trace buffer 
    . 
    Tespace>Ocretum> - turns the Trace buffer 
    OFF. 
    . Tl  - turns the Trace buffer ON 
    to record events prior to a soft system reset. 
    . 
    T2 -turns the Trace buffer ON 
    to record events prior to a hard system restart. 
    0 
    T3creturn> - turns the Trace Buffer ON 
    to record events prior to either a soft reset or a 
    hard system restart. 
    dcspace>Eeretum> - dumps Trace Events stored 
    from last system reset. (soft or hard) 
    NOTE: Ctri C will abort the Data Dump and return to 
    the maint> prompt. 
    issue 1, November 1991 800-7  
    						
    							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2866 
    800.3 REMOTE SYSTEM MONITOR 
    A. General Overview 
    The Remote Monitor feature provides remote access 
    to the installed system for diagnostic purposes. 
    These capabilities benefit Service personnel ena- 
    bling them to support the end user remotely. Differ- 
    ent levels of access, via password, allows authorized 
    personnel to trace, monitor and “up-load” critical 
    information directly from the Starplus Digital (SPD) 
    Key Telephone System. This provides a more ac- 
    curate means of acquiring system information that 
    leads to a quick resolution of problems that may 
    occur. This is all done without interfering with ongo- 
    4 ing call processing or normal system operation, and 
    in many cases may be performed without a site visit. 
    The built-in 300 baud modem is used for remote 
    access. 
    Capabilities allowed and reserved for this “High level 
    troubleshooting” in addition are: 
    . 
    Monitor Mode 
    0 
    Enable & Disable Event “Trace” 
    . 
    Dump ‘Trace Buffer” (up-load) 
    B. Monitor Password 
    The Remote Monitor feature, like Remote Mainte- 
    nance, is entered via a six-character alphanumeric 
    string. The password prompt is given by entering a 
    carriage return at the device connected to the I/O 
    Module RS232-C/R&422 port. After the prompt is 
    printed out, the password should be entered followed 
    by a carriage return. Proper entry of the password 
    will result in the MON> prompt. The Remote Main- 
    tenance password is: {ETRACE} 
    NOTE: The remote monitor feature is intended for 
    use only under the guidance and instruction by 
    authorized personnel from a Technical Assistance 
    Center (TAC). Care and caution must be observed 
    when using this feature as permanent damage to the 
    software structure can occur. C. Help Menu (?) 
    A convenient on screen Help Menu is provided by 
    typing a “?” then pressing Enter. The following will 
    appear on the screen: 
    Y 
    2856 Digital Key-System Eng. Uer. 0.01 
    DQTE: 05/24/91 TIME: 10:51:07 
    ENTER PFISSWORD: 
    man>? 
    command 
    list: 
    c EC1 - dump co data 
    s Csl - dump sta data 
    t Cdl - set trace key 
    d CalLal - dump memory 
    ma - modify memory 
    b rate - set baud rate 
    ? 
    - help menu 
    X - exit monitor 
    mot-0 
     
    I 
    D. Dump Memory Data 
    Three options allow the memory structure to be 
    “dumped” for viewing. The three options are entered 
    as follows: 
    c [c] - Dump CO Line memory structure 
    s [s] - Dump Station memory Structure 
    d [a][a] - Dump a memory address Structure 
    The data obtained from these commands is in hexa- 
    decimal format and is used primarily for manufacture 
    level support. 
    NOTE: Ctti C will abort the Data Dump and return to 
    the man> prompt. 
    800-8 Issue 1, November 1991  
    						
    							STARPLUS@ SPD 1428 & 2866 
    Digital Key Telephone Systems 
    E. Event Trace Mode 
    The ‘T’ command enables and disables the Starplus 
    Digital (SPD) Key Telephone System Trace mode. 
    While the trace mode is enabled events for the trace 
    desired will be displayed on the monitor, printer or 
    PC connected to the Starplus Digital (SPD) Key 
    Telephone System in an event record. To view the 
    current status of the trace mode type “T”at 
    the MON> prompt then the following screen will be 
    displayed: 
    mon> t 
    Messages 
    Y/N 
    -------- --- 
    BOARD E’JT -> N 
    MSC States -> N 
    Deu -> N 
    PCH 
    -> N 
    COL States -> N 
    Stn States -> N 
    Error kg -> N 
    Que Eut -> N 
    mon> 
    a. To enable an event trace type ‘Y’  
    (space bar) 
    b. Then type of trace desired [d], where d is deter- 
    mined as follows: 
    B= Board event trace (traces events assoc- 
    iated with PCB’s) 
    M= Miscellaneous State event trace 
    P= Pulse Coded Modulation (PCM) traces 
    events associated with voice comm- 
    unications. 
    C= CO tine (CKB) States (traces events 
    associated with CO Line activity) 
    S= Station (STA) States (traces events 
    associated with Station activity) 
    E= Error Messages (traces error messages) 
    Q= Queue (QUE) Events (traces queuing 
    events, i.e. 
    DTMF receiver, UCD, LCR, 
    etc...) 
    D= Device Command (traces commands to 
    peripheral devices). c. Then enter the specific board, CO line or Station 
    number of the trace desired or type “all” if all 
    board’s, CO line’s or Station’s events are de- 
    sired. 
    l-7 = Board KSU card slot position (CPB= 1) 
    01-28 = CO Line port 
    100-l 55 = Station location 
    All= All Boards, CO lines or Stations 
    d. Then press Enter to enable the trace. A screen 
    similar to the following will appear: 
    mon>t b 
    tlessages Y/N 
    -------- --- 
    BOFlRD E’JT -> Y 
    HSC States -> N 
    Dev -> N 
    PCrl -> N 
    COL States -> N 
    Stn States -> N 
    Error kg -> N 
    Que Eut -> N 
    mon>  
    e. To disable or turn off a particular trace mode do 
    not enter a specific board, CO line or Station 
    number (i.e. “tscreturn>” to disable 
    station event trace). 
    To have event trace’s displayed on the screen you 
    must first exit the MONitor mode by typing “X” at the 
    MON> prompt. After you exit the event(s), the trace 
    will begin as shown in Table 800-6. 
    1 CAUTION / 
    Unless instructed by personnel at a Tech- 
    nical Assistance Center (TAC) do not 
    leave the trace mode enabled for ex- 
    tended periods of time. The system will 
    “dump” the requested event(s) trace which 
    may use up paper or fill memory buffers on 
    the collecting device. It is recommended 
    that the trace events be disabled (turned 
    off) for all event(s) traces before leaving 
    the system site. 
    Issue 1, November 1991 
    800-9  
    						
    							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2866 
    Sta 100: State= IDLE, Evt= Key Data (27), Data=34 
    Sta 100: State= IDLE, Evt= Mon Key (146), Data=-1 
    Sta 100: State= DIAL-TONE, Evt= Dial 
    Sta 100: State= DIALING, Evt= Dial 
    Sta 100: State= DIALING, Evt= Dial 
    Sta 100: State= MISC-TONE, Evt= 
    Sta 100: State= MISC-TONE, Evt= 
    Sta 100: State= DIALING, Evt= Dial Pad (26), Data=8 
    Sta 100: State= MISC-TONE, Evt= Key Data 
    Sta 100: State= MISC-TONE, Evt= Mon Key 
    Sta 100: State= MISC-TONE, Evt= On Hook 
    Sta 104: State= IDLE, Evt= Key Data (27), Data=34 
    Sta 104: State= IDLE, Evt= Mon Key (146), Data=-1 
    Sta 104: State= DIAL-TONE, Evt= Dial Pad (26). Data=7 
    Sta 104: State= DIALING, Evt= Dial Pad (26), Data=8 
    Sta 104: State= MISC-TONE, Evt= 
    Sta 104: State= MISC-TONE, Evt= 
    Sta 104: State= DIALING, Evt= Dial 
    Sta 104: State= DIALING, Evt= Dial 
    Sta 104: State= MISC-TONE, Evt= Dial Pad 
    Sta 104: State= MLSC-TONE. Evt= 
    Figure 800-4 Event Trace as it appears on Display 
    F. Modify Memory command 
    The Modify Memory Command is for Engineering 
    Use only. 
    Use of this command can alter or damage 
    the Starplus Digital (SPD) Key Telephone 
    Systems operating data base which can 
    result in system malfunction. If this occurs 
    it will be necessary to power the system 
    down and re-initialize the data base, then 
    completely re-program the customer pro- 
    gramming data. 
    G. Baud Rate Command 
    This command provides a convenient means for 
    changing the baud rate, for the RS232-C port located 
    on the CPB, while in the Monitor mode. To change 
    the baud rate type “B” plus the desired baud rate, 
    then the enter key. 
    NOTE: After changing the Baud Rate via Baud Rate 
    command, you must change your Baud Rate on your 
    ReceiverfTemMal. H. Exit the Monitor mode 
    The Exit command will terminate the current Remote 
    Monitor enable/disable session. If Event(s) Trace 
    have been or are still enabled the event records will 
    be displayed only after exiting the MONitor mode. 
    The Exit command format is: MON X 
    Unless instructed by personnel at a Tech- 
    nical Assistance Center (TAC) do not 
    leave the trace mode enabled for ex- 
    tended periods of time. The system will 
    “dump” the requested event(s) trace which 
    may use up paper or fill memory buffers on 
    the collecting device. It is recommended 
    that the event traces be disabled (turned 
    off) for all event(s) before leaving the sys- 
    tem site. 
    808-l 0 Issue 1, November 1991  
    						
    							STARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems 
    APPENDIX A 
    CUSTOMER DATABASE PROGRAMMING 
    Appendix A-l System Parameters 
    Issue 1, November 1991 Appendix A-l  
    						
    							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2866 
    Appendix A-l System Parameters (Cont’d) 
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