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Vodavi Starplus Hybrid Key Telephone System Installation Manual
Vodavi Starplus Hybrid Key Telephone System Installation Manual
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STARPLUS” Digital systems l-F NO: 43 The download file will contain a series of ASCII strings which will contain a checksum at the end of the string. The checksum will be verified when the system receives the string back. An error in the checksum will result in rejection of the string. In addition an error message will be sent to the PC when a string is received with an error. When transmission of the download file is complete, a confirmation tone will be heard. .The following is a list of strings and the order that they will be received in: 1. DB-VERSION 2. SYS-TIMERS , 3. DB-VERSION 4. RELAY-BOX (1 thru 7) 5. NIGHT-MODE 6. HUNT-GROUP (330 thru 337) 7. CO-LINE (1 thru 28) 8. STATION (100 thru 155) 9. KEYSET-BUTTONS (100 thru 155) where equipped 10. DSS-BUTTONS (100 thru 155) where equipped II 1’. j UCD-GRP (550 thru 557) II 12. UCD-TIMERS 13. VOICE-MAIL-GRP (440 thru 447) - 14. VOICE-MAIL-OUTPULSE 15. ALLOW-TABLE-A I 16. ALLOW-TABLE-B 17. DENY-TABLE-A -I I 18. DENY-TABLE-B 19. OFFICE-CODE-TABLE I 20. AREA-CODE-TABLE 21. 3sDIGIT-ROUTE-TABLE 22. 6~DiGIJ~ROUJE~JABLE (table entry) 23. EXCEPTION-CODE-TABLE 24. ROUTE-LIST-TABLE (table entry) 25. INS/DEL_TABLE (table entry) 26. DAILY-START-TABLE 27. WEEKLYSTART-TA%LE 28. ROUTE-FOR-555-1212 II I 29. j SYSTEM-SPEED-BIN Ii 30. I 1 SJA-SPEED-BIN (station 100 thru 155) II 31. SPEED-DIR (directory entry) 32. ICLIDJRANS-TABLE (trans table entry) 33. ICLID-UAC-TABLE (uac table entry) 34. SPECIAL-JABLE II 35. I 1 PORT-TO-STATION II 11 36. I j PORT-TO-CO-LINE II Vodavi Communications Systems Page6of56 TF NO. 43 MOO E. Raintree Drive Scottsdale, AZ 85260 VW 443-Mao
STARPLUS@ Digiil systems TF NO: 43 37. STATUS-REQUEST 38. END-OF-FILE Forward and backward compatibility will be maintained. If the file being uploaded from the PC contains less information in a string then is required by the system database, the system will maintain default information in the area not covered by the string. If the file being uploaded from the PC contains more information in a string than is required by the system database, the system will ignore the additional information. To upload a database file: 1. On the PC, enter the following information after the first ADM> prompt. Then press the GJ key. 1426 Digital I@--~ % ng. tkr. z.eals DATE: ewl4/32 TIHEE: l6:11:86 m -aD: 2. On the PC, press the IZJ + [C] keys to clear the screen. Press the m key to bring up the upload screen. Enter an “A” to set the upload as an ASCII upload file. 3. This will bring up the ASCII upload file screen on the PC monitor. Xl XrloDDI iI1 fscl1 il mDm 1) YtlODBl Mch) RI mu n3cll r) m.lNx 6)YllODDC6U&ch) Ill KlD)DE)CI 0) Ill-XtXlDF2l Y) WJ’lODtYl El lX-XiQDRl-6 II IWDDl Cl aImPusEIIvE B+ 1) mx1 11 II) KmlIl 2) [MT 21 Sl SmLImx 31 [FM 31 Yau Selection: (press DImI ror ASCII) 4. Enter the path for the file to be uploaded to the system and press the fKJ key. The file will now be uploaded to the system. Confirmation tone will be heard at the completion of the upload routine. If the m key was Page 7of56 TF NO. 43 Vodavi Communications Systems 8300 E. Raintree Drive Scottsdale, AZ 85260 WJa 44.3-mo
STARPLUS” Digiil Systems TF NO: 43 pressed during the download routine without a filename entered, the default filename will be: PCPLUS.LOG. NOTE: If the PCPLUSLOG file is not re-named or deleted before the next download routine is performed, the downloaded information will append the existing LOG file instead of over-writing it. 5. After the file is uploaded to the system, the ADM> prompt will be returned to the PC monitor. Enter an “M” at the prompt and press the IGJ key. , , MIERPlBXMiI40 adaa EdtinfJ admln... DME: eeAiA2 TIME: lfm:s3 uit1ng mlnteMnr utility... 6. On the PC, press the IZJ + [X] keys. Press the [Entsrl key to exit Procomm and return to the DOS prompt. 7. After the upload procedure is completed, the system MUST be reset for full activation of the database programming to take effect. Vodavi Communications Systems Page8of56 TF NO. 43 8303 E. Raintree Drive !ScoHsdale, AZ 85260 bw 44wooo
STARPLUS@ Digital Systems TF NO: 43 SYSTEM TIMERS Reminder Ring Timer Release Guard Timer Page9of56 TF NO. 43 Vodavi Communications Systems 6300 E. Raintree Drive Scottsdale, AZ 85260
STARPLUS” Dfgiil Systems TF NO: 43 A REMINDER RING TIMER Description: When a CO line rings at a busy station, the call rings at the station using a muted ring (default) signal. The CO Ringing Option feature allows a user to receive reminder ring at his station instead of muted ring. This timer provides a reminder ring every time the timer expires, as long as the incoming CO call has not hung up. If the user continues his present conversation and the CO party does not hang up, the Reminder Ring timer will expire and the user will receive another burst of ring. When the keyset user hangs up on his existing call, the ringing for the CO call will revert to normal ringing. Programming: If any System Timers are to be changed: 1. Press FLASH and dial [Ol]. The following message is shown on the display phone: 2. Press the REMINDER RING flexible button (Button #la). The following message is shown on the display phone: 3. Enter a two-digit timer value on the dial pad which corresponds to 00-99 seconds in 1 sec. increments. A value of 00 disables the timer, therefore the user will only receive one burst of ring at the beginning of the call. 4. Press the HOLD button to save the entry. Confirmation tone is heard and the display will now update. Default By default, the Reminder Ring Timer is set to 00 sec. and is variable from 00 to 99 seconds in 1 sec. increments. Vodavi Communicalions Systems Page 10 of56 TF NO. 43 8300 E. Raintree Drive Scoltsdale, AZ 85260 W2) 443-6m
STARPLUS@ Digi@ Systems TF NO: 43 SYSTEM TIMERS (Ccmt’d) B. Release Guard Timer Description: The Release Guard Timer is designed for the CO tine loop interface to accommodate the variations found from one Central Office to another. The timer is started whenever a CO line is released. If a user attempts to access a CO line before the Release Guard timer expires, his LED will illuminate indicating the CO line has been seized, however the CO line will not be seized until the timer expires. The user WILL NOT receive busy tone, but may get delayed CO dial tone if the timer is set to a large value. PrOgramming: If any System Timers are to be changed: 1. Press the RELEASE GUARD TIMER flexible button (Button #19). The following message is shown on the display phone: 2. Enter a two-digit timer value on the dial pad which corresponds to 01-50 (0.1 sec. to 5.0 sec.) 3. Press the HOLD button to save the entry. Confirmation tone is heard and the display will now update. Defaut By default, the Release Guard timer is set for 3 for 300 milliseconds, and is variable from 100 milliseconds to 5 seconds. Page 11 of56 TF NO. 43 Vdavi Communications Systems 83&l E. Raintree Drive Scottsdale, AZ 85260
STARPLUS’ Digiil Systems TF NO: 43 SYSTEM FEATURES Call Cost Display (Available with optional software) Handset Volume Adjustment Call Qualifier Tone Privacy Release Tone Option Flash Rates (Programmable) Vodavi Communications Systems Page 12 of 56 TF NO. 43 8300 E. Raintree Drive Scottsdale, AZ 85260 (602) 443-6ooo
STARPLUS” Digital systems TP NO: 43 CALL COST DISPLAY Desaiptfon: The Call Cost Display Feature provides a means for a user to view the approximate cost of each call made. This approximate cost will also be printed as part of the SMDR record. The Call Cost Display will replace the call duration display when a call is made using LCR. This display is enabled in programming. , The cost information is programmable by selecting one of the 16 route list tables and one of the four time periods. This allows the user to program four separate costs based on the time of day for each of 16 routes. The costs entered in the tables will be a cost for one minute, however, costs are calculated using a l/lOth of a minute value. These costs are rounded down and are based on the start time of the call, even if the call extends into a different time period. The SMDR printout will contain a cost calculated using a l/lOth of a minute increment, however the station display will update approximately every 30 seconds. The user must use LCR to get the call cost display. Programming:, If any System Features are to be changed: 1. Press FLASH and dial [05]. The following message is shown on the display phone: If Call Cost Display Feature is to be enabled: 2. Press the CALL COST DISPLAY flexible button (Button #ll). This feature will toggle on and off with each depression, and the display will update with each depression. l LED on = Call Cost Display is enabled l LED off = Call Cost Display is disabled 3. Press the HOLD button to save the entry. Confirmation tone is heard. The following message will be shown on the display for the LCR Route List table when the Call Cost display feature is enabled: ROXJTE LiST TABLE’ ‘. .::... : : :::,, X: . . . . . . ,$’ ii. ‘.’ ‘. :.:, ::: ‘. :;. .‘.‘.‘.‘.‘.‘.‘.‘.~.~.~::‘.‘.‘.’ ‘. : ‘. :: .; ,,‘.,,‘, .,‘,‘,,., ,.,‘,“.. : :,: ‘. ‘,‘,’ .’ : : . ..” 1,E~TER;RR~~~~.CCC’~~..DD’~L:-I~WO~.~~.i:~ : ; :. : ‘.‘.’ :. ,.. ..““. ., ,. ,, ‘. ” .: ‘,‘I ‘. Where: RR=Route List Table number 00-15; T=Time Period; CC&Cost for one minute $O.OO-$9.99; G= CO Line Group; DD= Insert/Delete Table reference 00-19; (## for none); L= LCR Class of Service Defautb By default, the Call Cost Display Feature is disabled. Vodavi Communications Systems Page 13 of 56 TF NO. 43 @300 E. Raintrw Drive Scottsdale, AZ 85260 Pm 4434ooo
STARPLUS~ Digiil Systems TF NO: 43 HANDSET VOLUME ADJUSTMENT Description: This feature provides the user with a flexible button that can be programmed on their keyset. When programmed, allows the keyset or SLT user to increase/decrease the handset receiver gain while on a CO call or intercom call. This volume setting will be stored on a per station basis until changed. A. Keyset OperatIoni While on a CO call: 1. Press pre-programmed* Handset Receiver Gain flex button to enter the volume adjustment mode. , 2. Dial a one-digit entry [0] through [9] (O=lowest, 9=highest) on the dial pad, or press the [#] to increase or [%] to decrease the gain, one level at a time. (Default: 7 = Odb) The LCD will display the settings as they occur if a flex button has been programmed using the code [638]+[0]. 3. Press pre-programmed* Handset Receiver Gain flex button again to exit the volume adjustment mode. NOTE: When the above procedure is used, your transmit path is momentarily interrupted as the dial pad button is depressed. A flex button can be programmed to decrease the Handset Receiver Gain using the code [638]+[+#]. Another flex button can be programmed to increase the Handset Receiver Gain using the code [638]+[#]. A flex button can also be programmed to have a certain volume setting using the code [638]+[1 thru 91. *A Flex button must be programmed for this feature to operate using the code [638]+[0]. B. SLT Operation: While on a CO or intercom call: 1. Hookflash and dial the Handset Receiver Gain code [SSS] on the dial pad. 2. Dial a one-digit entry [0] through [9] (O=lowest, 9=highest) on the dial pad, or Press the [#] to increase or [+I+] to decrease the gain, one level at a time. (Default: 7 = Odb) 3. Hookflash again to return to call. 4. Repeat above procedures, if necessary. 5. Replace the handset to end the call. Programming: In System Features programming, Handset Receiver Gain feature must be enabled, Flash 05, Button #13. Vodavi Communications Systems Page 14 of 56 TF NO. 43 8300 E. Raintrw Drive scatsdale, AZ 85260 (602) 443-6cm
sTARPLUS@ Digital Systems TF NO: 43 CALL QUALIFIER TONE Description: This feature provides a means for an agent to enter codes on ACD type calls that identify the call. This feature provides up to four digits for the ACD SMDR reporting function which are compatible with the Basic ACD software package. This feature will permit up to 12-digits to be entered, however, only the first four digits are provided for in the SMDR record. Programming: If any System Features are to be changed: 1. Press FLASH and dial [05]. The following message is shown on the display phone: If the Call Qualifier Confirmation Tone is to be enabled: 1. Press the CALL QUALIFIER TONE OPTION flexible button (Button #14). This feature will toggle on and off with each depression, and the display will update with each depression. l LED on = Confirmation tone is enabled l LED off = Confirmation tone is disabled 2. Press the HOLD button to save the entry. Confirmation tone is heard. Default By default, the Call Qualification Confirmation tone is disabled. Page 15 of 56 TF NO. 43 Vodavi Communications Systems 15300 E. Raintree Drive Scottsdale, AZ 85260 t3w 443-6om