Vodavi Starplus Hybrid Key Telephone System Installation Manual

							STARPLUS Digital Systems Technical Training . 
I. Class Schedule 
1. We start at 8:00 am and end at approximately 5:00 pm. 
2. One 15 minute break in the morning, one in the afternoon. 
3. One hour for lunch. 
II. Objective 
To introduce the student to the hardware components, system installation, and 
programming maintenance of the Starplus Digital 1428 and 2856 Key Telephone Systems. 
III.Introduce the Manual 
1. Quick Reference Table of Content 
2. List of Figures 
3. List of Tables 
4. Issue Control Sheet 
5. Section 100 - Introduction 
6. Section 200 - Key Station Feature Description* 
7. Section 210 - Single Line Telephone Feature Description* 
8. Section 220 - Attendant Feature Description* 
9. Section 300 - Station Feature Operation* 
10. Section 3 10 - SLT Feature Operation* 
11. Section 320 - Attendant Feature Operation* 
12. Section 330 - LCD Displays* 
13. Section 400 - General Description 
14. Section 500 - Installation 
15. Section 600 - Customer Database Programming 
16. Section 610 - System Parameters Programming 
17. Section 620 - CO Lines Attributes Programming 
18. Section 630 - Station Attributes Programming 
Page 1  
						

							19. Section 640 - Uniform Call Distribution (UCD) 
20. Section 750 - ICLID Programming 
21. Section 645 - Voice Mail Programming 
22. Section 650 - Exception Tables Programming 
23. Section 665 - Least Cost Routing (LCR) Programming 
24. Section 660 - Initialize Database Parameters 
25. Section 665 - Printing System Database Parameters 
26. Section 700 - System Checkout 
27. Section 800 - Maintenance and Troubleshooting 
28. Customer Database Programming Worksheets 
29. Digital Systems Part Numbers 
30. ICLID General Descriptions 
*Feature and feature operation questions may be addressed to the trainer, as time permits, prior 
to class, during breaks, and after class. This will help to insure the objective of the class is met: 
IV. Section 100 Introduction 
1. Regulatory Information 
A. Telephone Company Notification 
B. Ringer Equivalence Number (1.9 ) 
C. Universal System Ordering Code (USOC) RJ21X 
D. FCC Registration Numbers 1428 
a. Key System ( direct button appearances ) DLPHKG-65 152~KF-E 
b. Hybrid ( dial access codes ) DLPI-IKG-65 153~MF-E 
E. FCC Registration Numbers 2856 
a. Key System ( direct button appearances) DLPI-IKG-65 102~KF-E 
b. Hybrid ( dial access codes) DLPHKG-65 lOI-MF-E 
F. Incidence of Harm 
a. If the telephone company determines that the customer provided equipment is 
causing harm to the telephone network, the equipment must be removed from the 
network until repairs are made. 
G. Changes in Service. 
Page 2  
						

							a. The local telephone company must notify the user of system affecting changes in 
service. 
H. Maintenance Limitations. 
a. Warranty will be voided if field repairs are attempted. 
I. Notice of Compliance. 
a. Class A Computing Device which complies with FCC part 15. 
b. Caution Statement 
1) Equipment generates RF energy. 
2) Any interference corrections are the users responsibility. 
J. Hearing Aid Compatibility. 
a. All Keysets designed to operate on the system are hearing aid compatible. 
K. OPX Circuit. 
a. OL13C network circuit and RJl lC/W interface. 
L. Canadian Regulatory Information. 
M. UL/CSA Safety Compliance 
V. General Description 
1. The STARPLUS Family of Digital Key Telephone Systems 
A. The 1428 - Flat Pack Design 
a. Satisfies configurations from 4x8 to 14x28. 
B. The 2856 - Card Cage 
a. Satisfies configurations from 4x8 to 28x56. 
C. BOTH use the same terminal devices (Keysets, Relay Sensor Module, Digital Data 
Interface Unit, and SLA/OPX Module). 
D. BOTH may use standard 2500~type telephones. 
E. BOTH Utilize PCM/TDM Digital Switching Technique. 
a. Non-blocking systems 
b. Tie Slots 
F. CO interfaces 
a. ALL CO interfaces are transform protected, classified as fully protected. 
G. On-line programming changes, no interruptions of communications (exceptions: 
flexible port assignment). 
a. Call processing continues as database is updated. 
Page 3  
						

							b. Programming changes may be made from PORT 01 using a Keyset or from a I/O 
Port using a PC. 
c. Progr amming Changes may be made from On-board 300 Baud Modem. 
VI.Common Equipment for the 1428. 
1. Basic KSU with Power Supply. 
A. Wall Mountable “Flat Pack” Cabinet. 
B. Contains Key Service Board. 
a. 68000 Microprocessor. 
b. Controls all PCM/TDM circuitry. 
c. All control, switching, and interface circuitry are contained on KSB. 
C. Capable of supporting 4 CO/PBX/Centrex Lines and 8 Digital Key Terminals ( 4x8 
system in the basic configuration ). 
D. Reset Halt Switch. 
E. Grounding Lug ( P3 ). 
F. Provides One DTMF Receiver. 
G. Provides One RS-232C I/O Port @B-25) 
H. Provides One Input Channel for Background Music and Music On Hold with volume 
adjustment. 
I. Provides an On-Board 300 Baud Modem. 
J. One External Page Path ( all Page paths are one-way in the DVX family ). 
K. Contains additional interface connections for: 
a. Optional 1200 Baud Modem Module. 
b. 2x4 Expander Module or 2x4 SLT Expander Module. 
c. Optional I/O Expander Module ( ONE - RS-232C DB25, and ONE RS-422 
RJ-14 ). 
d. Expansion KSU Interface Connections. 
L. Power Supply. 
a. Requires 117V ac f 10% input voltage. 
b. Requires a Dedicated AC Circuit! 
c. Provides a filtered and regulated +12V dc and - 12V dc to the main Key Service 
Board. 
d. Protected by a 1.5 Amp Slow-blo fuse. 
e. Complies with UL 1459 Second Edition. 
Page 4  
						

							M. CPU and Memory. 
a. Responsible for all system tones, system timing, stations status control, real time 
clock, watch dog timer and recovery, PCB status and presence/absence of modules 
for automatic software configuration setup, backup of customer database via a 
“super cap”. 
b. EPROM Memory contains system programming code. 
c. RAM Memory contains Customer Database. 
N. LEDs and Indicators: 
a. Four Green LEDs. 
1) DSl and DS5 - Presence of +12V dc to four stations each. 
2) DS2 and DS3 - Presence of +5V dc and -5V dc. 
b. One Red Led 
1) DS4 - Indicates “Heart-Beat” ( system is processing ). 
i) Blinks at a steady rate during normal system activity. 
0. CO/Station Interfaces 
a. Four CO Interfaces 
1) RJ-11 Modular Jacks 
2) Current Sensing Circuitry for distant end disconnect (Loop Supervision, 
enabled on a per CO Line basis) 
b. Eight Station Interfaces 
1) Two Channel 64K arrangement 
2) Minimum Two Twisted Pair required per Station ( four pair recommended ). 
3) Stations Interface to BKSU Via 25-Pair Male Amphenol Connector. 
2. 
Expansion KSU with power supply. 
A. Provides additional circuitry for four CO/PBX/Centrex Lines and Eight Digital Key 
Terminals (4x8). 
B. Interfaces to the BKSU via Two ribbon cables ( mounts immediately to the right of the 
BKSU ). 
C. Allows connection of ONE additional Expander Module. 
a. 2x4 Expander Module 
b. 2x4 SLT Expander Module. 
c. 4x8 Expander Module. 
D. One External Page Path. 
E. Provides interface for the connection of ONE additional DTMF Receiver Module. 
F. Power Supply 
Page 5  
						

							a. Requires 117V *lOoh input voltage. 
b. Provides a filtered and regulated +12V dc and - 12V dc to the Expansion Key 
Service Board. 
c. Protected by a 1.5 Amp Slow-blo fuse. 
d. Complies with UL 1459 Second Edition. 
G. LEDs and Indicators: 
a. Four Green LEDs. 
1) DSl and DSS - Presence of +12V dc to four stations each. 
2) DS2 and DS3 - Presence of +5V dc and -5V dc. 
H. CO/Station Interfaces 
a. Four CO Interfaces 
1) RJ-11 Modular Jacks 
2) Current Sensing Circuitry for distant end disconnect (Loop Supervision, 
enabled on a per CO Line basis) 
b. Eight Station Interfaces 
1) Two Channel 64K arrangement 
2) Minimum Two Twisted Pair required per Station ( four pair recommended ). 
3) Stations Interface to BKSU Via 25Pair Male Amphenol Connector. 
3. 2x4 Expander Module 
A. 2 CO Line by 4 Digital Key Terminal Module 
a. Installs in the Basic KSU or the Expansion KSU 
B. LEDs and Indicators 
a. DSl indicates presence of +12V dc to key stations 
b. DS2 and DS3 indicate the presence of -5V dc and +5V dc. 
C. Provides Interface Circuitry for an additional DTMF Receiver module. 
4. 2x4 SLT Expander Module 
A. Two (2) CO Line by Four (4) 2500 type Single Line Station. 
B. Installs in the Basic KSU or the Expansion KSU. 
C. LEDs and Indicators. 
a. DSl indicates presence of +12V dc to key stations. 
b. 
DS2 and DS3 indicate the presence of -5V dc and +5V dc. 
D. Supports 2500~type Single line Telephones with message wait ( standard ). 
E. 36 Volt Circuits. 
Page 6  
						

							F. Loop Interrupt is passed to SLT ports when enabled and received from telco ( 700 
ms ). 
G. Requires Ring generator for operation. 
H. Provides Interface Circuitry for an additional DTMF Receiver module. 
5. 4x8 Expander Module. 
A. 4 CO Lines by 8 Digital Key Terminals 
B. Installs m in the Expansion KSU. 
C. Provides Interface Circuitry for an additional DTMF Receiver module. 
a. Four Green LEDs. 
1) DSl and DS2 - Presence of +12V dc to four stations each. 
2) DS3 and DS4 - Presence of +SV dc and -5V dc. 
D. 25-Pair Amphenol Cable Provided for Interface to MDF. 
VII.Common Equipment for the 2856 
1. Components Necessary to Operate the System. 
A. Equipment Cabinet with Power Supply (KSU) 
B. Central Processing Board ( CPB ) 
C. 4x8 Key Interface Board (CKB) 
D. 4x8 SLT Interface Board (CSB) 
2. 2856 Main Cabinet 
A. Contains Eight Card Slots 
B. Dedicated CPU Slot 
C. Contains Power Supply 
D. Cable Raceway 
E. Grounding Lug. 
3. Power Supply. 
A. Provides filtered/unregulated 12V dc to all system cards. 
B. Provides -5V dc to backplane. 
C. Requires a 117V ac &lo% dedicated AC outlet. 
D. On/Off Switch. 
E. 5 Amp Slow-blo fuse protected. 
Page 7  
						

							4. Central Processor Board ( CPB ) 
A. 68000 Microprocessor. 
a. Controls all PCM/TDM circuitry. 
b. All control, switching, and interface circuitry are contained on CPB. 
B. Reset Halt Switch. 
C. Contains & DTMF Receivers ( optionally provided ). 
D. Provides One RS-232C I/O Port ( RJ-45 ) 
E. Provides One Input Channel for Background Music and Music On Hold with volume 
adjustment. 
F. Provides an On-Board 300 Baud Modem. 
G. Contains additional interface connections for: 
a. Optional 1200 Baud Modem Module. 
b. Optional I/O Expander Module ( ONE - RS-232C, RJ-45, and ONE RS-422, 
RJ-14 ). 
H. LEDs and Indications 
a. Two Green LEDs 
1) Indicate the presence of -5V dcand + 5V dc. 
b. Red LED 
1) Indicates system “Heart Beat” ( system is processing ). 
I. J3 Jumper 
a. Enables Battery Back-up of system database. 
b. Must be in “on” position for proper system operation. 
5. 4x8 Key Interface Board 
A. 4 CO Lines by 8 Digital Key Terminals. 
B. One External Page path. 
C. Provides Interface Circuitry for an additional DTMF Receiver module. 
D. LEDs and Indicators. 
a. Five Red LEDs. 
1) Top four Indicate CO in Use. 
2) Bottom LED Indicates Relay Status. 
b. Two Green LEDs Indicate presence of +5V dc and - 5V dc. 
E. 25-Pair Amphenol Cable Provided for Interface to MDF. 
a. Split Ferrite blocks Required for FCC part 15 Compliance. , 
Page 8  
						

							F. Two RJ-14’s provide CO interface. 
a. Two CO’s per Jack. 
b. Ferrite Core Required for FCC part 15 Compliance. 
6. 4x8 SLT Interface Board 
A. 4 CO Lines by Eight 2500 Type telephones. 
B. m External Page path ( current ). 
C. Provides Interface Circuitry for an additional DTMF Receiver module. 
D. LEDs and Indicators. 
a. Five Red LEDs. 
1) Top four Indicate CO in Use. 
2) Bottom LED Indicates Relay Status. 
b. Two Green LEDs Indicate presence of +5V dc and - 5V dc. 
E. 2%Pair Amphenol Cable Provided for Interface to MDF. 
a. Split Ferrite blocks Required for FCC part 15 Compliance. 
F. Two R&14’s provide CO interface. 
a. Two CO’s per Jack. 
b. Ferrite Core Required for FCC part 15 Compliance. 
G. Requires Ring Generator for Operation. 
H. Provides Message Wait Circuitry. 
a. Supports Standard 9OV dc message wait indication. 
I. Loop Interrupt is passed to SLT ports when enabled and received from telco ( 700 
ms ). 
VIII.Additional Modules 
1. I/O Modules 
A. 1428 - I/O Module 
a. One RS-232C DB 25 
b. One RS-422 RJ-14 
B. 2856 - I/O Module 
a. One RS-232C RJ-45 
b. One RS-422 RJ-14 
2. 1200 Baud Modem Module 
3. DTMF Receiver Module 
Page 9  
						

							IX.Digital Terminal Description 
1. 34-Button Terminal 
A. Three Different Models 
a. 34-Button Executive Terminal has a 48 Character LCD display 
b. 34-Button Enhanced Terminal has NO display. 
c. 34-button Executive/PC Terminal has a 48 Character LCD Display and a RS-232 
Output for ICLID information interface to a Personal Computer. 
B. Digital Terminals Require Two-pair to operate. 
C. The LCD Display is Divided into Three Fields. 
a. Field One - Current Status (top line, 24 characters). 
b. Field Two - Date (left half of bottom line, 12 characters). 
c. Field Three - Time of Day (right half of bottom line, twelve characters). 
D. Buttons and LEDs 
a. Super-Bright LEDs on all keys, except the Dial Pad, 
b. Button Definitions 
1) 12 Dial Key Pad 
2) 28 Flexible Buttons 
3) On/Off button (fixed) 
4) Mute button (fixed) 
5) Speed button (fixed) 
6) Flash button (fixed) 
7) Transfer button (fixed) 
8) Hold button (fixed) 
E. Speakerphone Description 
a. Handsfree two way conversation. 
b. Mute. 
c. Terminate call with the On/Off button. 
d. Automatic Pre-selection allows the speakerphone to be enabled by pressing a 
button (i.e.. DSS, CO Line, Page . . . . . etc..) 
e. Programmable options allow for full speakerphone or monitor/on-hook dialing 
capabilities and no speakerphone operation. 
F. Volume controls. 
a. Slide switches provide the ability to adjust the ring volume and the speaker 
volume. 
Page 10