Vodavi Starplus Hybrid Key Telephone System Installation Manual

							STARPLUS@ SPD 1428 & 2858 
Digital Key Telephone Systems 
SECTION 650 
-  EXCEPTION TABLES PROGRAMMING 
650.1 INTRODUCTION 
Programming Steps 
The Starplus Digital (SPD) Key Telephone System 
offers a flexible means of applying toll restriction to 
stations or individuals. Dialing privileges (or toll re- 
striction) is determined through assignment of sta- 
tion and CO line Class Of Service (COS). Several 
types of restriction can be derived simply by pro- 
gramming COS assignments and CO line access to 
stations. This may, in some cases, be all that is 
necessary. However, when a more complex or spe- 
cific type of restriction is desired the system offers 
two allow and two deny tables along with four special 
tables. These tables can be programmed in a variety 
of ways to handle applications that are straight for- 
ward or applications that require a more complex 
arrangement. 
The allow and deny tables are assigned to stations 
based on their station Class of Service (COS) as- 
signment. The Station (COS) interacts with CO Line 
COS assignments to provide several different types 
of dialing privileges (Refer to CO/Station COS matrix 
below). 
The Allow and Deny tables allow entries of either 
general or specific allow and deny codes such as 
allowing all [I -8001 type calls, and/or denying all [I]+ 
or [0]+ calls. The allow and deny tables allow a 
maximum of eight digits to be entered as allow or 
deny digits. This allows for entry of certain area 
codes or office codes or a combination of area code plus office code that can specifically be allowed or 
denied. For example the code [I 555-l 2121 may be 
entered in the deny table to deny local toll information 
calls. Each allow table contains twenty (20) bins for 
entry of allow codes. Each deny table contains ten 
(10) bins for entry of deny codes 
The following rules should be remembered when 
setting up the Allow/Deny tables (Refer to Table 
650-2). 
1. 
2. 
3. 
4. If both tables (allow and deny) have no entries, 
no restriction is applied. 
If entries are made in the allow table and only 
there, then only those numbers are allowed. All 
other dialing is denied. 
If entries are made in the deny table and only 
there, then only those numbers are denied. All 
other dialing is allowed. 
If there are entries in both allow and deny 
tables, the allow table is searched first and if a 
match is found, it is allowed. If a match is not 
found, the deny table is searched and if a match 
is found there, the call is denied. If the number 
does not match an entry in either table, it is 
allowed. 
A special “Don’t Care” (‘II”) character may be en- 
tered as a digit to either allow or deny any digit dialed 
in that digit sequence. For example a code [I “D” 0] 
and [I ‘ID” I] may be entered in the deny table which 
would allow local long distance calls (numbers dialed 
Table 650-l Class of Service (CCXl 
S 
T 
A 
T 
I 
0 
N CO LINE CLASS OF SERVICE 
. . . . . . . . . . . . . . . . . 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
i:i:$i::ii.iiFy:i:i::::::.:.:.; . . . ,. . . . . . . . . . . . . . . ,. 
Unrestricted 
Unrestricted Canned 
Restriction* Unrestricted 
Table A Canned 
Unrestricted 
Restriction Unrestricted 
Unrestricted Table B Canned 
Restriction Unrestricted 
Table A Table B Canned 
C Restriction Unrestricted 
0 Canned Canned Canned 
Unrestricted 
S Restriction Restriction Restriction 
Intercom 
Intercom Intercom Intercom 
only only only only 
*Canned Restriction= No ‘O’, 1, #, I*’ 
as a first dialed digit, and 7 digits maximum plus I-800, 
1911, 1611 are allowed and 41 I, 976, and 555 numbers are denied. 
Issue 1, November 1991 650-l  
						

							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2856 
, 
Table 650-2 Allow/Deny Toll Table 
NO 
ENTRIES ALLOW 
FOUND ( A 
El FOUND D- 
with a 1 followed by a seven digit local number), but 
would deny long distance calls (numbers dialed with 
a 1 followed by an area code). 
The Starplus Digital (SPD) Key Telephone System 
also offers four (4) special tables that can be refer- 
enced from within the two allow tables. Three of the 
special tables can be assigned to specific area codes 
that require further toll restriction definition. The 
fourth special table is reserved for use as a home 
area code table (numbers within the same area code 
as the site where the system is installed). This 
provides expanded ability to apply toll restriction on 
numbers that are dialed within an area code. Each 
special table will allow up to (800) entries (200-999). 
This offers the ability to allow every office code on 
an individual basis 
650.2 RELATED ITEMS TO TOLL RESTRIC- 
TION 
A. CO/PBX Lines 
When CO lines are marked as PBX lines (refer to CO 
line programming Sec. 620) the system will first 
check the PBX code table (refer to Sec. 610.5) for a 
valid match. If the first digits dialed do not match the 
entries in the PBX code table the call is considered 
an attempt to call another PBX extension and no toll 
restriction is applied. If the first digits dialed are 
found in the PBX code table then toll restriction will 
start with the next dialed digit. B. Forced Account Codes 
The system can optionally force the use of account 
codes on all restricted calls. When forced account 
codes are enabled (see Sec. 610.9), an account 
code must be entered to place a call that is otherwise 
restricted through toll restriction. By entering an 
account code the stations effective class of service 
becomes that equal to class of service 1 (unre- 
stricted). 
When account codes are forced on a system wide 
basis selected users may be instructed on how to 
enter account codes from any station and be allowed 
to dial unrestricted from a station that may otherwise 
be restricted. Use of account codes in this manner, 
as a traveling class-of-service, is however not con- 
trolled by the system. Any station user with knowl- 
edge of how to enter account codes to override a 
stations toll restriction will be allowed to do so. 
C. SLT DTMF Receivers 
When single line telephones are connected to the 
Starplus Digital (SPD) Key Telephone System and 
toll restriction is enabled the system DTMF receivers 
located on the CO/Station board will monitor the call 
for a programmed period of time (refer to Sec. 610.1, 
SLT Receiver Timer). While the DTMF receiver is 
monitoring the digits being dialed, by a single line 
telephone, it is considered busy and not available for 
monitoring another SLT attempting to dial. When all 
DTMF receivers are busy, an SLT attempting to go 
off-hook will not receive dial tone until a receiver is 
available. The system allows up to seven (7) DTMF 
receivers to be installed in the system for monitoring 
SLT dialing. If a system has heavy SLT usage toll 
restriction may inhibit dialing by SLT stations. Two 
options are available to help alleviate this problem; 
1) shorten the SLT receiver timer (refer to Sec. 
610.1). This will free up DTMF receivers faster, 
however, may not provide the desired toll restriction 
for SLT stations; 2) Enable LCR and force LCR on 
SLT stations. When the LCR data base is set up the 
three digit table allows for entry of the number of 
digits to be expected. When a SLT dials the appro- 
priate number of digits LCR will release the DTMF 
receiver and then be available for another SLT call. 
D. LCR VS. Toll Restriction 
LCR is not intended to be an alternative to toll 
restriction nor is toll restriction intended to be a 
alternate to LCR. In fact they both work best when 
programmed together. Toll restriction provides the 
dialing privileges that stations are allowed and LCR 
provides the routing of calls onto the proper type of 
lines. LCR can enhance toll restriction in that LCR 
provides a “Store and Forward” operation that allows 
the system to analyze the digits being dialed before 
a trunk is seized. This prevents users from by-pass- 
650-2 Issue 1, November 1991  
						

							*AFtPLUS@ SPD 1428 & 2858 
Digital Key Telephone Systems 
ing toll restriction by taking advantage of the time it 
takes for a central office line to provide dial tone. 
Because of this it is recommended that LCR be 
considered when toll restriction is desired. 
Issue 1, November 1991 650-3  
						

							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2868 
850.3 TOLL RESTRICTION PROGRAMMING 
A. Entering Toll Table Programming 
Programming Steps 
If the system is in the programming mode, continue 
using the program codes. If starting to program here, 
enter the programming mode. (Refer to Sec. 600.2). 
NOTE: It is recommended that the Exception Tables 
be initializedprior to entering data into the tables. Do 
this by following the instructions in Sec. 600.5 for 
initializing the Exception Tables (Flash 80). This 
procedure may also be repeated if it is determined 
4 that data in the exception tables has become corrupt. 
However, after initializing the exception tab/es, for 
this purpose, all data must be re-entered into the 
tables. 
1. Press FLASH and dial [70]. The following mes- 
sage will be shown on the display phone: 
2. To program allow/deny tables, press the appro- 
priate Table button and enter information as 
outlined in the following procedures. 
3. To program Special Tables 1-3, it is necessary 
to associate an area code to the table. This is 
done by pressing the appropriate “AREA- 
CODE TBL” button and assign the area code. 
NOTE: Special Table 4 is reserved for the home area 
code and does not require a area code entry. 
4. To display entries in any of the tables, press the 
DISPLAY TABLES button (button #12). Entries 
in the allow/deny tables will display two at a 
time. Entries in the special tables will be dis- 
played six (6) at a time in ascending order. Description 
All toll tables have been conveniently placed under 
one program code to allow entry of all toll restriction 
data. When entering toll information the buttons on 
the phone will be mapped as follows: 
::::/:: . . . . .  . . . . ::.:.:::,,, , , 
~ii:i$g$&@ 
/i:i:i:*i$$:p:::&f Bi:ll”‘:i:::::;:,:iii .p 
When the system searches the allow and deny 
tables, the entries are checked starting with Bin 01 
and proceeding sequentially through the table to the 
last bin. In addition The allow table is always 
searched before looking at the deny table. There- 
fore the order of entry is important. Entries that are 
specific (i.e. [l 7161) should be placed ahead of 
entries that are more general (usually include “Don’t 
Care” digits i.e. [l “D” 11). 
Once a match is found, in the allow table, that 
references a special table the number dialed will be 
checked for an allowed code in the special table. If 
a match is not found in the special table the system 
will continue to check for a match in the next allow 
or deny table that is to be checked. The system will 
not return to the table that sent the call to the special 
table. 
:. 
650-4 
Issue 1, November 1991  
						

							STARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems 
Exception Tables Programming (Cont’d) 
B. 
1. Allow Table Programming 
Programming Steps 
Press the ALLOW TABLE A or ALLOW TABLE 
B flexible button (Button #l or #3). The following 
display will be shown on the display telephone: 
The first two bins locations are displayed. 
2. Enter the two-digit bin number (01-20) of the bin 
to be programmed. 
NOTE: It is recommended that: 
Bin 17 be reserved for an entry that will reference 
special table number 1; 
Bin 18 be reserved for an entry that will reference 
special tab/e number 2; 
Bin 19 be reserved for referencing special table 
number 3; 
Bin 20 be reserved for referencing the Home area 
code table, special table number 4. 
3. Enter the allow code: 
where: 
0 to 9, *, # = corresponding allow digits (numbers) 
MUTE = Don’t Care digit (“D”) 
TRANS = search special table (“S”) 
4. Press HOLD button after each entry. 
5. When all entries for one table are complete, 
press the flexible button for the next table. 
The following rules should be applied when making 
entries that will reference the special tables: 
1. For entries referencing the first three special 
tables a specific area code must be identified 
(one for each table needed). Then make note 
as to how the numbers will be dialed when 
dialing numbers to this area code (i.e. with a 
leading digit [l] or no leading digit [l]). The 
entry into the allow table would be entered as 
follows: 
Leading digit [l] - BB 1 XXX DDD {S} 
or 
Non Leading [l] - BB XXX DDD {S} 
Where: 
BB = Bin number (recommended 17-l 9) Description 
Allow Table - Each Allow table contains twenty (20) 
bin numbers. Each bin number may be up to eight 
(8) digits in length including {Don’t Care} digits and 
{Search Special Table} commands. Entries into the 
allow table represent exceptions to numbers or 
codes that are to be allowed only if they would 
otherwise be restricted by an entry in the deny table. 
For example if [ 1 555 12121 is to be allowed but [ l+] 
numbers are denied, by an entry into the deny table, 
then [l 555 12121 should be entered into the allow 
table as an allowed number. 
. 
Allow table A is referenced and searched first 
(before the deny table A) when Station COS is 
2 and CO line COS is either 1 or 2. 
l Allow table B is referenced and looked at first 
(before the deny table B) when Station COS is 
3 and CO line COS is either 1 or 3. 
. 
When station COS is 4 and CO line COS is 1 
both allow tables are looked at first (allow table 
A first then allow table B) then both deny tables 
(deny table A first then deny table B). 
Don’t Care digits specify that the system should 
consider any digit dialed in that position as a match. 
Don’t Care digits should not be entered as the last 
digit in an entry, as this would be an unnecessary or 
meaningless command. 
Search Special Table commands must be entered 
in a specific manner and should always be placed as 
the last entries in the Allow table. It is recommended 
that the last four bins (17-20) in the allow table be 
reserved for referencing the four (4) special tables 
with the reference to the home area code (special 
table 4) always being located in bin number 20. 
Search Special table commands can only be entered 
into the allow tables. 
To erase a bin, enter the two-digit bin number follow- 
ing by pressing the HOLD button. 
Issue 1, November 1991 650-S  
						

							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2866 
Exception Tables Programming (Cont’d) 
Allow Table Programming (Cont’d) 
Programming Steps 
XXX = Area code (must match AREA-X entry) 
DDD = “Don’t Care” digit (three entries, 
DND button) 
{S}= Search Special Table Command 
(TRANS button) 
2. For an entry that is to reference the Home Area 
Code table (special table 4) the entry may also 
be entered to expect or not expect a leading 
digit [il. In fact in some cases it may be desir- 
able to enter both of the following entries; 
Leading digit [I] - BB 1 DDD {S} 
and/or 
Non Leading [l] - BB DDD {S} 
Where: 
BB = Bin number (recommended bin 20) 
DDD = “Don’t Care” digit (three entries, 
MUTE button) 
{S}= Search Special Table Command 
(TRANS button) 
NOTE: If both leading digit [1] and non-leading digit 
[I] entries are made to reference the same table it is 
necessaty to place the leading digit [1] entry ahead 
of the non-leading digit [I] entry in the allow table. Description 
650-6 Issue 1, November 1991  
						

							STARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems 
Exception Tables Programming (Cont’d) 
C. Deny Table Programming 
Programming Steps 
1. Press the DENY TABLE A or DENY TABLE B 
flexible button (Button #2 or #4). The following 
display will be shown on the display phone: 
The first two bin locations are displayed. 
2. Enter the two-digit bin number (01-10) of the bin 
to be programmed. 
3. Enter the deny code: 
where: 
0 to 9, 
l , # = corresponding deny digits (numbers) 
MUTE = Don’t Care digit 
4. Press HOLD button after each entry. 
5. When all entries for one table are complete, 
press the flexible button for the next table. Description 
Deny Table - Each Deny table contains ten (10) bin 
numbers. Each bin number may be up to eight (8) 
digits in length including {Don’t Care} digits. Entries 
in the deny table represent numbers or codes that 
are to be denied or restricted. Common entries 
would be [i] for restricting all [l+] type of calls. 
Exceptions to this restriction would be entered into 
the allow table. 
. 
Deny table A is referenced and searched only 
after the allow table A is checked when Station 
COS is 2 and CO line COS is either 1 or 2. 
. 
Deny table B is referenced and searched only 
after the allow table B is checked when Station 
COS is 3 and CO line COS is either 1 or 3. 
. 
When station COS is 4 and CO line COS is 1 
both allow tables are looked at first (allow table 
A first then allow table B) then both deny tables 
(deny table A first then deny table B). 
Don’t Care digits specify that the system should 
consider any digit dialed in that position as a match. 
Don’t Care digits should not be entered as the last 
digit in an entry. 
Search Special table commands can not be entered 
into the Deny tables. 
To erase a bin, enter the two-digit bin number fol- 
lowed by pressing the HOLD button. 
Issue 1, November 1991 650-7  
						

							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2856 
Exception Tables Programming (Cont’d) 
D. Special Table Programming 
Programming Steps 
To program a special table, it is first necessary to 
assign an area code to the table (except for the home 
area code). 
To assign an area code to a special table: 
1. Press the appropriate AREA CODE TABLE 
(i-4) flexible button (button #9-l 1). The follow- 
ing display will be shown on the display phone: 
2. Enter the three (3) digit area code. 
3. Press the HOLD button. The display will now 
update. 
To enter office codes into the special table: 
4. Press the SPECIAL TABLE (l-4) flexible 
button 
(button #5 - #8) that corresponds to the area 
code programmed above. The following display 
will be shown on the display phone: 
Where: 
XXX= Area Code 
5. Enter the three (3) digit office codes that are to 
be allowed followed by a [l] which means to 
allow this code. To remove a code from the 
allow list enter the three (3) digit office code 
followed by a [0] which will remove the code 
from the allow list. 
XXX [I] = Allow code 
XXX [0] = Remove code from the list 
Where XXX = an office code from 200 to 999. 
6. Press HOLD after every code entered. Multiple 
codes may be entered in a row. The display will 
update showing the first six codes in ascending 
order. Desctiotion 
The special tables provide greater flexibility in de- 
signing a toll plan for a particular site. Each special 
table allows entry of up to 800 three digit office codes 
(200 - 999). Three of these tables must be assigned 
an area code by which they are referenced. the 
fourth table is reserved for the home area code and 
requires no area code entry. 
The special tables are referenced through entries in 
the allow tables. Four area codes, including the 
home area code, can be referenced to these special 
tables for further definition. When a special table is 
referenced, entries must be made in the special 
table specifying what office codes will be allowed. 
By default no codes are on the allow list. 
Codes can be added to the allow list or removed from 
the list. When a special table is checked for a match, 
to a three digit code, but not found the system will 
then continue to search the next allow deny table that 
is to be checked. The system does not return to the 
allow table which routed the call to the special table. 
650-8 Issue 1, November 1991  
						

							Exception Tables Programming (Cont’d) 
E. Displaying Toll Table Entries 
Programming Steps 
To display entries in either the Allow/Deny tables or 
the soecial tables: Description 
It is possible to view entries in the toll tables using 
the disDlav on the Executive teleDhone. To view all 
1. 
2. Press the DISPLAY TABLES flexible button entries: the DISPLAY TABLES flexible button (But- 
(button #12) while entering information into a ton #12) is pressed multiple times to scroll through 
table. the entries. 
While viewing entries made into an allow or 
deny table, two (2) entries at a time will be 
displayed on the bottom line of the display. By 
pressing the DISPLAY TABLES button again, 
the next higher bins will be displayed. When 
the last entries are displayed pressing the DIS- 
PLAY TABLES button again will show the first 
two entries. NOTE: It is recommended to view all entries in the 
Allow and Deny table before leaving programming. 
Entries can be entered near the bottom of the list 
either for searching the special tab/es or entries Bat 
may have been made in error. Viewing the entire 
allow table will ensure proper entry and operation. 
Where: 
X= Allow or Deny Code 
E= End of Entry 
While viewing entries in a special table, six (6) three 
digit codes, that have been allowed, will be displayed 
in ascending order starting with the lowest entry. By 
pressing the DISPLAY TABLES button again, the 
next six (6) entries will be displayed. This will con- 
tinue until all codes have been displayed. 
Where: 
XXX= Area Code 
YYY= Allowed Office Code 
Issue 1, November 1991 650-9  
						

							sTARPLUS@ SPD 1428 & 2888 Digital Key Telephone Systems 
SECTION 655 
.  LEAST COST ROUTING PROGRAMMING 
A. Introduction 
Least Cost Routing (LCR) selects the most economi- 
cal programmed route for an outgoing call. When a 
station user dials an outside number, the LCR fea- 
ture analyzes the number and then automatically 
chooses an outside line from the group that has been 
programmed as most economical. The LCR feature 
puts the responsibility of choosing the least expen- 
sive route for each area code and exchange code on 
the system administrator, not on the station user. In 
order to make a routing decision, the LCR feature is 
programmed in the system database. The success- 
ful operation of this feature is completely dependent 
on the accuracy of the programming. 
There are eight (8) different tables which are set up 
to monitor the dialing of digits and to select the best 
route for the call depending on time of day and day 
of week. 
tables are: 
Three (3) Digit Area/Office Code Routing 
Table 
Six (6) Digit Office Code Routing Table 
Exception Table 
Route List Table 
Insert/Delete Table 
Daily Start Time Table 
Weekday (Weekly) Schedule 
Toll Information Table B. LCR Operation 
The system first checks to see if the number dialed 
is more than two digits. If it is two digits or less, the 
call is processed according to instructions in the 
Exception Table. If the number is not found in the 
Exception Table, the call is denied. 
If the number is more than two digits, it goes to the 
3 Digit Table. If the first digit dialed is a “1” the 
leading 1 table will be checked with the following 
three digits. if the first digit dialed is not a “1” then 
the first three digits are checked against the Non- 
Leading 1 three digit table. The first three digits 
(either office code or area code) are then checked to 
see if they are in the 3 Digit Table. If they are not 
found there, the call is denied. If the digits are found 
in the 3 Digit Table, the system then checks for an 
entry to see if the 6 Digit Table must be referenced. 
If the 6 Digit column is marked [yes] in the three digit 
table entry, the number is then checked in the 6 Digit 
Table. 
There are twenty (20) six digit tables. Each six digit 
table is programmed and becomes associated to a 
specific area code with a selected route. Office 
codes are entered into the six (6) digit table that will 
be routed to a specific route list table. This allows 
the system administrator to split area codes for 
routing to different lines connected to the system. 
This helps when Foreign Exchange lines (FX Lines), 
Banded WATS lines, or “Dedicated” Lines (OPX’s 
from another system) are in use. 
If the office code is not found in the 6 Digit Table, the 
call is referred back to the 3 Digit Table for selecting 
a route list table. And then goes through the same 
procedures as described below. 
Before actually selecting a route list table, the num- 
ber is checked against the toll restriction tables (sta- 
tion COS). When LCR is enabled, only station Class 
of Service is referenced. CO line Class of Service is 
no longer applicable. All CO lines are considered 
Class of Service 1. 
If the call is not allowed through the toll restriction 
tables, the call is denied. If it is allowed, the call then 
goes to the Route List Table as specified by either 
the three (3) digit or six (6) digit table. 
The Time of day and Day of week is determined and 
the call is presented to the corresponding time period 
route within the specified route table. Each of the 
sixteen (16) Route Tables contain four time sensitive 
Issue 1, November 1991 655-l