Vodavi Starplus Hybrid Key Telephone System Installation Manual

							. MAP 2. CO lines 1-28 and station 100-l 13 
appear in sequential order with 6 button pro- 
grammed as features on the button. 
b 
MAP 3. Stations 114-l 57 appear in sequential 
order with the bottom 6 buttons programmed as 
features.Provides the receiving station with 
DSS buttons when used in conjunction with 
DSS Map 2 for a full 28x56 CO/Station map- 
ping. 
DSWDLS Console Maps 2 & 3 
CO Line ringing on Map 1,2 is determined by CO Line 
Ringing Assignments. 
220.13 RELEASE KEY 
Allows the user to disconnect calls while off-hook, 
speeding up call handling time (MAP I,3 only). 
issue 1, November 1991 
220-3  
						

							sTARPLUS@ SPD 1428 & 2856 Digital Key Telephone Systems 
SECTION 300 
- 
STATION FEATURE OPERATION 
300.1 INTRODUCTION 
The Starplus Digital (SPD) Key Telephone System 
has a wide variety of features and flexible program- 
ming, allowing each telephone user to program 
his/her telephone to meet his/her own individual 
needs. 
This section of the manual contains the operating 
instructions for key telephone and Single Line users 
and includes an illustration of the key telephone used 
in the Starplus Digital (SPD) Key Telephone System 
and description of the keys on the telephones and 
their functions. It is designed to provide step-by-step 
instructions for operating the Digital Terminals and 
Single Line telephones in the system. Visual and 
audible cues which accompany the various steps in 
the operation of the features are also include 
Literature similar to these operating instructions has 
been prepared for use by the customer in the form 
of Station, SLT, and Attendant Users Guides. 
300.2 KEY TELEPHONE STATION FEA- 
TURES 
Each Starplus Digital (SPD) Key Telephone System 
provides the following keys, indicators and features: 
HANDSET AND SPEAKER are located at the left 
side of the front panel. A handset is provided to allow 
confidential conversation when desired. Lifting the 
handset from its cradle (going off-hook) disengages 
the station’s built-in speaker. 
The speaker is located directly below the center 
portion of the handset. The station may be operated 
with the handset on-hook. When this occurs, audio 
is transmitted to the station user through the station’s 
speaker. 
HOLD button enables you to place an outside caller 
on hold. 
TRANSFER (TRANS) button is used to transfer an 
outside call from one station to another. 
FLASH button is used to terminate an outside call 
and restore dial tone without having to hang up the 
handset. It is also used to transfer calls behind a PBX 
or Centrex within those systems. 
SPEED button provides you with access to speed 
dialing, save number redial and last number redial. 
This button is also used to access speed dial and flex 
button programming. 
MUTE button allows you to switch the built-in micro- 
phone on or off when using the speakerphone, or the 
handset microphone when using the handset. A flex 
button must be assigned to use this feature. 
ON/OFF button enables you to make a telephone 
call without lifting the handset. It turns the telephone 
on and off when using the speakerphone. 
FLEXIBLE BUTTONS are used to access idle out- 
side lines, provide DSS/BLF for internal stations, 
access speed dial number and activate features. 
These buttons are programmed by the individual 
station user. The default flex feature buttons are 
described below: 
CAMP-ON (flex) button enables you to alert a 
busy party that an outside line is on hold and 
waiting for them. A flex button must be as- 
signed to use this feature. 
LINE QUEUE (flex) button allows you to queue 
onto an outside line when all lines in a group are 
busy. Your station is placed in queue awaiting 
a line in the same group to become available. 
A flex button must be assigned to use this 
feature. 
CALL BACK (flex) button allows you to initiate 
an automatic call back request to another busy 
station. As soon as that station becomes idle, 
the station that left the call back request is 
signalled. A flex button must be assigned to 
use this feature. 
PICK UP (flex) button allows you to pickup a 
tone ringing intercom call, transferred, incom- 
ing, or recalling outside line call to a specific 
unattended station either by group or directed 
call pick-up. 
MESSAGE WAIT (MSG WAIT) (flex) button 
allows you to initiate a message waiting indica- 
tion at stations that are busy, unattended, or in 
Do Not Disturb. Message Waiting Callback 
request left at your station will indicated by a 
flashing Msg Wait LED. 
CALL FWD (flex) button allows you to forward 
your calls to another station. 
DO NOT DISTURB (DND) (flex) button allows 
the user to place his/her telephone into a Do 
Not Disturb mode to eliminate incoming outside 
line ringing, intercom calls, transfers and paging 
announcements. The station in DND can use 
the telephone to make normal outgoing calls. 
On Attendant stations, this button becomes the 
system Night Mode button. A flex button must 
be assigned to use fhis feature. 
CONFERENCE (CONF) (flex) button is used to 
establish and build conference calls. 
Issue 1, November 1991 300-l  
						

							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2856 
OUTSIDE CALLS are announced by a tone signal 
repeated every 3.2 seconds. The corresponding out- 
side line indicator will flash slowly. INTERCOM CALLS can be tone ringing or voice 
announce If it is voice announced, the receiving 
station will receive 2 bursts of tone prior to the 
announcement. If it is a tone ringing call, the receiv- 
ing station will hear a tone ring every 2.4 seconds. 
Figure 300-l 34 Button Digital Display Terminal 
300-2 Issue 1, November i991  
						

							Table 366-l Starplus Digital Terminal Numbering Plan 
loo-127 Station Intercom Numbers (SPD 1428) 
108-155 Station Intercom Numbers (SPD 2856) 
199 Modem via DISA access 
22 tc1 Call Park Location 6-7 (system) 
228 Personal Park 
33 WI Hunt Group Pilot Numbers O-7 
MM Voice Mail Group Pilot Numbers 6-7 
420 goo
						

							Digital Key Telephone Systems STARPLUS@ SPD 1428 & 2856 
300.3 ANSWERING AN OUTSIDE CALL 
a. 
b. Lift handset. 
Press slow flashing outside line button, or Loop 
button. (If your telephone is programmed with 
Preferred Line Answer, you may answer an 
outside line by lifting the handset.) 
300.4 PLACING AN OUTSIDE CALL ON 
HOLD 
a. If your system is programmed for Exclusive 
Hold Preference, press HOLD button once for 
Exclusive Hold and twice for System Hold. 
b. If your system is programmed for System Hold 
Preference, press HOLD button once for Sys- 
tem Hold and twice for Exclusive Hold. 
300.5 ANSWERING A RECALL 
When an outside line has remained on hold for an 
extended period of time, you will be reminded with a 
recalling ring. (If Preferred Line Answer is enable, 
skip Step A.) 
a. Press outside line, Loop or Pool button flashing 
at very fast rate. 
b. Lift handset to converse. 
300.6 ACCOUNT CODES 
When connected to an outside line call: 
a. 
b. 
C. 
d. Press pre-programmed* ACCOUNT CODE 
button. 
Dial account code up to 12 digits. (The other 
party will not hear the digits being dialed). 
If account code is less than 12 digits, an [*I must 
be entered to return to the call. 
If account codes are forced the account code 
must be entered prior to dialing the outside 
number. 
*Refer to Flexible Button programming 
300.7 DISABLE OUTGOING CO LINE AC- 
CESS 
The First Attendant station can disable CO lines, 
preventing outgoing CO calls. 
a. Lift handset or press ON/OFF button. 
b. Dial [602]. Confirmation tone is heard 
c. Depress the line button(s) of the CO Line(s) to 
be disable Confirmation tone is heard and the 
CO Line Button LED is flashing. 
To re-activate the CO Line(s), repeat the steps fol- 
lowed to disable it. 
300.8 PLACING AN OUTSIDE CALL (Auto- 
a. 
b. 
C. 
matic Line Selection) 
Press outside line or Pool button. ON/OFF but- 
ton LED will light and dial tone will be heard. 
Dial desired party. 
When called party answers, lift handset to con- 
verse or use speakerphone. 
Station user may also dial the individual trunk group 
access code to access an outside line. 
300.9 
BACKGROUND MUSIC (Optional) 
a. Dial [632] on the dial pad, or press the pre-pro- 
grammed* flexible button. (music is heard) 
b. Dial [632], or press the pre-programmed* flex- 
ible button again, and music is discontinue. 
c. When you pick up the handset or press the 
ON/OFF button, music is discontinued auto- 
matically. 
*Refer to Flexible Button programming 
300.10 AUTOMATIC SELECTION 
Pressing an outside line button, Loop or Pool button; 
a Speed button; a Station button; or dialing a number 
in the Starplus Digital (SPD) Key Telephone System 
Numbering Plan will automatically activate the 
speakerphone and light the ON/OFF button, if your 
keyset is programmed as a speakerphone. 
300.11 CALL BACK 
If you dial a telephone that is busy or in DND and 
want to activate Call Back: 
a. 
b. 
C. 
d. Press the pre-programmed* CALL BACK but- 
ton. 
Hang up. 
When busy station hangs up, you will be sig- 
naled. 
Answer call; station you called will then be 
signaled. (If your station is busy when signaled, 
an automatic MSG will be left at your phone.) 
Only one Call Back request can be left at a station; 
the second request will be converted to a message 
wait call back request. 
*A flex button must be programmed for this feature 
to operate. Refer to Flexible Button programming 
300-4 
Issue 1, November 1991  
						

							STARPLUS@ SPD 1428 & 2858 
Digital Key Telephone Systems 
300.12 CALL FORWARD: STATION 
A. Call Forward - All Calls 
If you have been given the ability to forward your 
calls: 
1. Lift handset or press ON/OFF button. 
2. Press the pre-programmed* FWD button. 
3. Press station key or dial intercom number 
where calls are to be forwarded, including 
UCD, Voice Mail, and Hunt group pilot num- 
bers. 
4. Replace the handset or press the ON/OFF but- 
ton. 
Line Queue, Call back requests, message wait re- 
quests, and preselected messages are canceled 
when a station activates call forward. Call back 
requests are not allowed at a station where a call is 
forwarded. CO Line calls can be transferred by the 
receiving station back to the original forwarded sta- 
tion. A station in the call forward mode may still make 
outgoing calls. 
To Remove Call Forwarding: 
1. Lift handset or press ON/OFF button. 
2. Press the pre-programmed* FWD button. 
3. Hang up. 
*Refer to Flexible Button programming 
B. Call Forward - No Answer 
If you have been given the ability to forward your 
calls: 
1. Lift the handset or press ON/OFF button. 
2. Press the pm-programmed* FWD button. 
3. Dial the Call Forward No Answer code [7j on 
the dial pad. 
4. Dial the 3-digit extension number where calls 
are to be forwarded. Confirmation tone will be 
heard. 
To cancel Call Forwarding: 
1. Lift the handset or press the ON/OFF button. 
2. Press the pre-programmed* FWD button. 
*Refer to Flexible Button programming 
C. Call Forward - Busy 
If you have been given the ability to forward your 
calls: 
1. Lift the handset or press ON/OFF button. 
2. Press the pre-programmed* FWD button. 
3. Dial the Call Forward Busy code [8] on the dial 
pad. 4. Dial the 3-digit extension number where calls 
are to be forwarded. Confirmation tone will be 
heard. 
To cancel Call Forwarding: 
1. Lift the handset or press the ON/OFF button. 
2. Press the pre-programmed’ FWD button. 
*Refer to Flexible Button programming 
D. Call Forward - Busy/No Answer 
If you have been given the ability to forward your 
calls: 
1. 
2. 
3. 
4. Lift the handset or press ON/OFF button. 
Press the pre-programmed’ WD button. 
Dial the Call Forward Busy/No Answer code [9] 
on the dial pad. 
Dial the 3-digit extension number where calls 
are to be forwarded. Confirmation tone will be 
heard. 
To cancel Call Forwarding: 
1. Lift the handset or press the ON/OFF button. 
2. Press the pre-programmed* FWD button. 
*Refer to Flexible Button programming 
E. Call Forward - Off-Net (via speed dial) 
In a speed dial bin, store the number of the off-net 
location where calls are to be forwarded. Follow 
instructions provided for storing station or system 
speed dial numbers. 
Allows stations to forward intercom and transferred 
CO calls to an off-net location. 
1. 
2. 
3. 
OR 
4. 
5. 
Line Lift handset or press ON/OFF button. 
Press the pre-programmed* FWD button. 
Dial [‘I. Then dial the speed bin number that 
contains the number where calls are to be 
forwarded, 
Press the pre-programmed button for the speed 
bin. 
Confirmation tone is heard. FWD button LED 
is flashing. 
Queue, Call back requests, message wait re- 
quests, and preselected messages are canceled 
when a station activates call forward. Call back 
requests are not allowed at a station where a call is 
forwarded. CO Line calls can be transferred by the 
receiving station back to the original forwarded sta- 
tion. A station in the call forward mode may still make 
outgoing calls. 
I 
Issue 1, November 1991 300-5  
						

							Canceling Off-Net Forwarding 
1. Lift handset or press ON/OFF button. 
2. Press the pre-programmed* FWD button. CALL 
FWD button LED is extinguished. 
*Refer to Flexible Button programming 
F. Call Forward - UCD Groups 
If you have been given the ability to forward your 
calls: 
1. Lift the handset or press ON/OFF button. 
2. Press the pre-programmed* FWD button. 
3. Dial the desired code: 
m = no answer calls 
[8] = busy calls 
[9] = busy and no answer calls. 
NOTE: Skip the preceding step for immediate for- 
warding. 
4. Dial the 3-digit UCD group pilot number (550- 
557) for the group (l-8) where calls are to be 
forwarded. Confirmation tone will be heard. 
*Refer to Flexible Button programming 
To cancel Call Forwarding: 
1. Lift the handset or press the ON/OFF button. 
2. Press the pre-programmed* FWD button. 
*Refer to Flexible Button programming 
G. Call Forward - Voice Mail Groups 
Intercom and Transferred CO callers may be routed 
directly to your mail box by forwarding your phone to 
a voice mail group. Callers will then be greeted by 
your personal voice mail greeting if available. 
If you have been given the ability to forward your 
calls: 
1. Lift the handset or press ON/OFF button. 
2. Press the pre-programmed* FWD button. 
3. Dial the desired code: 
m = no answer calls 
[8] = busy calls 
[9] = busy and no answer calls. 
NOTE: Skip the preceding step for immediate for- 
warding. 
4. Dial the 3-digit Voice Mail group pilot number 
(440447) for the group (l-8) where calls are to 
be forwarded. Confirmation tone will be heard. 
To cancel Call Forwarding: 
1. Lift the handset or press the ON/OFF button. 
2. Press the pre-programmed* FWD button. 
*Refer to Flexible Button programming  Digital Key Telephone Systems 
sTARPLUS@ SPD 1428 & 2856 
H. Call Forward - Hunt Groups 
If you have been given the ability to forward your 
calls: 
1. Lift the handset or press ON/OFF button. 
2. Press the pre-programmed* WD button. 
3. Dial the desired code: 
[7j = no answer calls 
[8] = busy calls 
[9] = busy and no answer calls. 
NOTE: Skip the preceding step for immediate for- 
warding. 
4. Dial the 3-digit Hunt group pilot number (330- 
337) for the group (l-8) where calls are to be 
forwarded. Confimation tone will be heard. 
To cancel Call Forwarding: 
1. Lift the handset or press the ON/OFF button. 
2. Press the pre-programmed* FWD button. 
*Refer to Flexible Button programming 
300.13 CALL FORWARD: PRESET 
If a CO Line forwarded by Preset Call Forward 
encounters a manually forwarded station (Call For- 
ward - Station), or a station in DND, then the incom- 
ing CO Line will bypass that station and forward to 
the next in the chain. If that station is the last in the 
chain, then the call will not forward any further and 
will continue to ring at the previous station until 
answered or terminate. 
300.14 
CALL FORWARD: CO LINES 
A. Incoming CO Lines Off-Net (via speed dial) 
Allows the first attendant station to forward incoming 
CO calls to an off-net location. 
In a speed dial bin, store the number of the off-net 
location where calls are to be forwarded. Follow 
instructions provided for storing station or system 
speed dial numbers. 
a. Dial [603] on the dial pad. 
b. Dial the CO group access code for the CO Line 
group to be forwarded or press an individual CO 
Line button. 
81 =CO Group 1 
82=CO Group 2 
83=CO Group 3 
84=CO Group 4 
85=CO Group 5 
86=CO Group 6 
87=CO Group 7 
88=All CO Line 
c. Dial the speed bin number that contains the 
number where calls are to be forwarded or 
300-6 
issue 1, November 1991  
						

							press the programmed button for the speed bin. 
Confirmation tone is heard. 
Canceling Off-Net Forwarding 
a. Dial [603] on the dial pad. 
b. Dial the CO group access code or press an 
individual CO Line button. 
c. Dial [#I. Confirmation tone is heard. 
300.15 CALLING STATION TONE MODE OP- 
TION 
Allows a calling station to override a calted stations 
H or P intercom switch settings. 
When placing a call to a station and Tone ringing is 
desired: 
a. Dial [6#] on the dial pad. 
b. Dial the 3-digit station extension or press DSS 
button of desired station. (call tone rings sta- 
tion). 
300.16 CALL PARK 
To place an outside call on hold and consult with, 
page, or call an internal party and/or transfer the 
outside call. 
While connected to an outside line: 
a. Press TRANS button. The caller is put on Ex- 
clusive hold. 
b. Dial parking location (220 to 227). Hear confir- 
mation tone. 
c. If you hear busy tone, press TRANS and dial 
another parking location. 
Retrieving a Parked Call 
a. Lift handset or press ON/OFF button. 
b. Press the pound [#] button. 
c. Dial parking location (220 to 227) where the call 
was parked. 
300.17 CALL PICK-UP: GROUP 
When intercom tone ringing, transferred outside line 
ringing, recall ringing or initially ringing call is heard 
at an unattended telephone: 
a. Lift the handset 
OR 
Press the ON/OFF button. 
b. Dial [#0] on the dial pad or press the pre-pro- 
grammed* PICK UP button to be connected to 
the calling party. 
NOTE: You must be in the same pick up group as 
the ringing telephone to pick up the call. 
*Refer to Flexible Button programming 
STARPLUS@ SPD 1428 & 2856 
Digital Key Telephone Systems 
300.18 CALL TRANSFER 
Outside lines can be transferred from one phone to 
another within the system. The transfer can be 
either screened (announced) or unscreened toeither 
an idle or busy station, or UCD or Hunt Group. 
Screened Transfer 
a. While connected to an outside line, press sta- 
tion button where call is to be transferred (if 
programmed on your teiephone), or press 
TRANS button and dial station number (100 to 
155). 
b. The called extension signals according to the 
intercom signal switch position. 
c. When that extension answers, announce the 
transfer. 
d. Hang up to complete transfer. 
Unscreened Transfer 
When the called extension begins to signal, hang up 
to transfer the call (Recall timer starts). 
Transfer Search 
a. When attempting to locate a party, press a 
station key to signal a station or press the 
TRANS button and dial station desired. 
b. If the party is not located, press another station 
key to continue the search, or press the TRAN 
button and dial the station number. 
c. If the party is not located, press the TRANS 
button again and dial another station number to 
continue the search. 
d. When the called patty answers, hang up to 
complete the transfer. 
Answering a Screened Transfer 
a. Your intercom will be signaling according to the 
intercom signal switch position. 
b. Answer the intercom and receive the transfer 
notice. 
c. Press the outside line button or loop button 
flashing on hold. 
300.19 TRANSFERRING CO CALLS TO A 
STATION FORWARDED TO VIM 
While connected to a CO line: 
a. Press the TRANS button and dial the extension 
number of the station forwarded to voice mail. 
b. The transferring station hangs up. The CO call 
will be directed to the mailbox of the forwarded 
station. 
NOTE: If the transferring station attempts to super- 
vise the transfer or just, waits until the voice mail 
system answers, then it becomes necessary to reac- 
cess the CO line and re-transfer them and go on- 
hook before the voice mail system answers. This will 
ensure that the CO party will hear the personal 
Issue 1, November 1991 300-7  
						

							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2856 
greeting of the mailbox user and any applicable 
instructions. 
300.20 CAMP-ON 
If you call a station that is busy and wish to alert them 
to your call: 
a. Press the pre-programmed’ CAMP ON button. 
b. Called station will receive two bursts of ringing. 
c. Wait for their response 
d. When called party answers, consult with them 
or hang up to transfer the call. 
If a station is in DND, only the attendant can Camp 
On using the attendant override feature. 
, 
‘A flex button must be programmed for this feature 
to operate. Refer to Flexible Button programming 
Answering a Camp On 
If you are on a connected call, hear two bursts of 
muted ringing, and your CAMP ON 
button is flashing, 
you have a call waiting for you. 
To answer: 
a. Press the CAMP ON button. 
b. Any outside line you are connected to will be 
placed on hold. You may converse with the 
station placing the call. 
c. Press flashing outside line button, if a call is 
being transferred. 
If you do not have a pre-programmed* Camp-On 
button either: 
a. Go on-hook with present call. Camp-On will 
ring through, or 
b. Place present call on hold. Then go on-hook. 
Camp-On will ring through. 
*Refer to Flexible Button programming 
300.21 CO LINE ACCESS 
To access outside line: 
a. Press idle CO line button, Pool button, or dial 
CO line group access code or LCR access 
code. 
b. Dial number desired for outside call. 
c. Lift handset to converse or use speakerphone. 
300.22 QUEUING 
A station can queue only one line at a time. If you 
see that a particular outside line is busy and you wish 
to be placed on a list waiting for that line to become 
available: 
To Place a Queue 
a. Press desired busy outside line button or pool 
button. (Busy tone is heard) b. Press pre-programmed* LINE QUEUE button 
c. Hang up. 
To Answer a Queue 
If you hear ringing and an outside line of the line 
group (or a Loop or Group Key), you queued onto is 
rapidly flashing: 
a. Lift handset. 
b. Press flashing outside line button to answer. 
If your station has been programmed for Preferred 
Line Answer, you will have the line automatically 
upon lifting the handset. 
*A flex button must be programmed for this feature 
to operate. Refer to Flexible Button programming 
300.23 CONFERENCE COMBINATIONS 
Only stations that have conference enabled will be 
able to institute a conference. 
. Add-on Conference: Four internal and one ex- 
ternal or five party internal 
. 
Multi-Line Conference: One internal and two 
external. 
Establishing a Conference 
A maximum of five parties can be included in a 
conference. The internal party must lift the handset. 
a. 
b. 
C. 
d. 
e. 
f. Lift handset. 
Select intercom station or dial desired outside 
party. 
When called party answers, press the pre-pro- 
grammed* CONF button. 
Add next conference party by selecting another 
outside line or intercom station. 
When party answers, press the pre-pro- 
grammed’ CONF button twice. 
All parties are connected. 
Exiting a Conference (Controller only) 
There are three methods of exiting a conference: 
1. Press the ON/OFF button to ON, press the 
MUTE button, and replace the handset (to 
monitor a conference). 
Use the following method only if multi-line confer- 
ence is in progress: 
2. Press HOLD button to place outside parties on 
hold. Hold timer starts. If one of the two parties 
is internal, that party will be dropped. 
3. Press the pre-programmed* CONF and hang 
up or press the ON/OFF button to leave the 
other conference parties still connected in an 
unsupervised conference, CONF button will 
flash and timer will start. There will be a warning 
tone before the other parties are dropped. 
300-6 Issue 1, November 1991  
						

							300.24 DIRECTED CALL PICK-UP 
When incoming, transferred, or recalling outside line 
ringing, intercom ringing, or Camp On ringing is 
heard at an unattended telephone: 
a. Dial the station number of the known ringing 
telephone. 
b. Receive ringback tone, or call announce tone. 
C. Press the pre-programmed* PICK UP button to 
answer the call.  Re-entering a Conference 
When the controller re-enters the conference, the 
disconnect timer is reset. 
a. Lift handset to re-enter a monitored conference. 
b. To re-enter a conference placed on hold, repeat 
steps for establishing a conference. 
c. To re-enter an unsupervised conference, lift 
handset and press flashing pre-programmed* 
CONF button. The CONF button lights steady 
and confirmation tone will be heard. 
Terminating a Conference 
To terminate a conference the conference initiator 
who is actively in the conference replaces handset 
or push ON/OFF button to OFF. To terminate an 
unsupervised conference, press the flashing pre- 
programmed* CONF button while on hook, all parties 
will be dropped. 
*Refer to Flexible Button programming 
User must have access to the specific outside line 
or a Loop key to do a directed call pickup. 
* A flex button must be programmed for this feature 
to operate. Refer to Flexible Button programming 
300.25 DIRECT INWARD SYSTEM ACCESS 
(DISA) 
a. Call the phone number the system administra- 
tor specified as the DISA line. 
b. The system answers and returns intercom dial 
tone. 
c. Enter the DISA access code also specified by 
the system administrator, if applicable. 
d. Dial tone is returned. 
To place an outgoing call: 
a. Dial a group access code: 9,81 - 87. 
b. CO Dial tone is returned. 
c. Dial the desired telephone number. 
NOTE: LCR cannot be accessed from DISA. If LCR 
is enabled, DISA users may dial 81 to access lines 
in trunkgroup 1. 
STARPLUS@ SPD 1428 & 2856 
Digital Key Telephone Systems 
NOTE: The conference timer (Refer to Sec. 610.1) 
will monitor a DISA “trunk- to- trunk” call and release 
the lines one (1) minute after the time expires. 
To reach an internal station: 
a. Dial the 3-digit station number. Ringback tone 
will be heard. 
b. Converse when party answers. 
NOTE: If the station dialed is unattended, busy or in 
DND, intercom dial tone will be returned. (after the 
Preset Call Forward Timer expires) Refer to Sec. 
610.1. 
300.26 DO NOT DISTURB 
Activating Do Not Disturb: 
a. If you have been given the ability to place your 
phone in Do Not Disturb, press the pre-pro- 
grammed* DND button. 
b. DND button lights steady. 
The DND button can be pressed while the phone is 
ringing to stop the ringing. (Refer to One-Time Do 
Not Disturb below.) 
Removing Do Not Disturb 
a. Press the pre-programmed* DND button. 
b. The button LED extinguishes and DND is can- 
celed. A flex button must be programmed for 
this feature to operate. 
*Refer to Flexible Button programming 
A. One-Time Do Not Disturb 
Allows you to prevent calls from ringing at your 
station while you’re on a call. The One-Time DND 
condition will automatically cancel when you end 
your call. 
a. Press the pre-programmed* DND button while 
you’re off-hook and connected to a CO line or 
intercom call. The DND button LED lights and 
off-hook tones at your station are canceled. 
To cancel: 
a. Replace handset. The DND button LED extin- 
guishes and DND is canceled. 
*A flex button must be programmed for this feature 
to operate. Refer to Flexible Button programming 
300.27 EXCLUSIVE HOLD 
When a line is placed on Exclusive Hold, no other 
station in the system can retrieve this call. Exclusive 
Hold may be programmed to be activated on the first 
or second depression of the Hold button. CO Lines 
while in a transfer hold are always placed in an 
Exclusive Hold condition.’ 
Issue 1, November 1991 
300-g