Vodavi Starplus Hybrid Key Telephone System Installation Manual

							STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
LOCAL NUMBEWNAME TRANSLATION TABLE (Cont’d) 
To locate an existing index for editing: 
1. Press the TABLE NUMBER flexible button (Button #20). The following message is shown on the display 
phone: 
123456789012345678901234 
2. Enter a three-digit number which corresponds to the table numbers 300-499. 
4 
3. Press the HOLD button to complete the entry. 
Page 18 of 72 TF NO. 27a 
8300 E. Raintree Drive Scottsdale, hz 05260 
						

							STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
OFF HOOK VOICE OVER (OHVO) 
Description 
This feature allows users, off-hook on a call (CO or Intercom), to receive a voice announcement through the 
handset receiver without interrupting the existing call. The Voice Over is muted so as not to “override” or “drown” 
out the existing conversation. The overridden party may then respond to the calling party using CAMP-ON 
procedures to talk to the calling party or may use Silent Text Messaging to respond to the calling party via LCD 
Displays. 
Operation 
. Placing an Off-Hook Voice Over (OHVO): 
When a station (Sta A) calls a busy keyset (Sta B), and busy tone is received, the calling station (Sta A) 
may dial the OHVO dial code 16281, or press a pre-programmed flex button to initiate an OHVO 
announcement. The HOLD button LED will flash at the called OHVO station. 
Both stations (Sta A AND Sta B) will receive a one beep warning tone, the calling party may then begin 
the voice announcement to the called party (Sta B). The called station’s (Sta B) existing conversation will 
not be interrupted and the voice-over announcement will not “drowned” out the existing conversation. The 
calling station (Sta A) will not be able to hear the called station’s (Sta B) conversation (the connection will 
only allow Sta A to transmit to Sta B). 
e Responding to an Off-Hook Voice Over: 
After receiving an OHVO announcement, two options are available to the called party to respond to the 
calling party: 
1. The called station (Sta B) may respond to the calling station (Sta A) by using the Camp-On feature. 
The called station (Sta B) presses the flashing HOLD button to consult with the calling station (Sta 
A). The called station’s (Sta B) existing CO call goes on Exclusive Hold automatically. This method 
then follows CAMP-ON procedures and operation. 
2. The called station (Sta B) may respond to the calling station (Sta A) by using the Silent Text 
Messaging. This feature is only available to digital key terminals, and the calling station (Sta A) 
must be a Digital Display Terminal.) The calling station (Sta B) may press pre-programmed 
Message buttons to respond to the voice-over announcement without being released from the 
current call, (i.e. by pressing a flex button pre-programmed for the message “IN MEETING”), the 
calling station (Sta A) will then receive this message on the calling station’s LCD display. 
Conditions 
1. The station receiving the OHVO call MUST be off-hook and in the “H” mode. 
2. The calling (originating) station and receiving station (Sta B) must be a Digital terminal. 
3. When the dialed station responds via the CAMP-ON feature, all conditions and options available to CAMP- 
ON apply. I 
Page 19 of 72 TF NO. 27a 
Vodavi Communications Systems 6300 E. Raintrtw Drive Scottsdale, AZ 66260 (602) 443-6000  
						

							STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO:27a * 
OFF HOOK VOICE OVER (cont’d) 
3. 
4. 
5. 
, 
6. 
7. 
8. 
9. 
IO. 
11. 
12. 
13. OHVO may be used to notify the called party of a transferred call (CO Line or Intercom) by announcing the 
call then releasing to complete the transfer. When this occurs the receiving station does not need to 
respond to the OHVO. 
When a call is transferred via OHVO the receiving station will not receive muted ringing after the transfer 
is complete. 
Any messages including “CANNED’, “CUSTOM’, or ‘SILENT RESPONSE” text messaging may be used 
to respond to an OHVO call. The message will appear on the originating (Sta A) and receiving station (Sta 
B) LCD displays. 
One Time DND may also be used as a response to an OHVO call (i.e. the DND display will appear on the 
calling station). 
The called station may press a flex button programmed as Message code button ([633#]) then enter on 
the dial pad the specific message code desired. DTMF digits will not be heard by either party. 
The receiving station must be programmed to allow OHVO calls. 
When silent messaging is used to respond to an OHVO call the existing call (Sta B) will not be 
disconnected while the messages are being sent to the originating station (Sta A). 
The originator (Sta A) of an OHVO call must remain off-hook to receive silent messages. The originating 
station’s (Sta A) voice transmit will remain connected to the called station (Sta B) and may respond verbally 
to the text messages. The OHVO call ends when the originating station goes on-hook. 
If the receiving station is on-hook in speakerphone mode and a calling party initiates OHVO, the receiving 
station will receive a CAMP-ON warning tone and normal camp-on procedures are followed. 
The receiving station (Sta B) may send (multiple messages) and even after sending a message may press 
CAMP-ON to talk to the originating party (Sta A). Each time a message is sent the splash tone will be 
heard and both displays will be updated. 
LED’s will follow CAMP-ON LED lamping sequences. 
Programming 
Each station can be programmed to allow receiving OHVO calls. Each station may be programmed for OHVO in 
one of two ways, as follows: 
1. OHVO disallowed (may not receive OHVO calls). 
2. May receive OHVO calls. 
OHVO is programmed as a part of station programming (program code 50, Page A). 
Page 20 of 72 
TF NO. 27a 
Vodavi Communications Systems 8300 E. Raintree Drive 
Scottsdale, At 85280 (602) 443-6000  
						

							STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
OFF HOOK VOICE OVER (cont’d) 
LCD Display 
The following display will be seen on the displays of stations involved in an OHVO call. 
After OHVO has been originated: 
Originating Station Receiving Station 
123456769012345678901234 123456789012345678901234 
Displays will then follow either CAMP-ON or Message displays depending on the action of the receiving station. 
When the OHVO call is complete, the display on the receiving station will return to the existing call data. 
Page 21 of 72 TF NO. 27a 
Vodavi Communications Systems 8300 E. Raintree Drive Scottsdale, AZ 85280 (802) 443-8000  
						

							STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
MESSAGES - CANNED 
Description 
A station user may select a pre-assigned message from a list of ‘canned’ messages in the system to be displayed 
on the LCD of a telephone that calls that station. 
Operation 
A station wishing to select a message, dials the Message Access Code [633], or presses the flexible button 
programmed for Message Access, then dials the two digit message code and hangs up. Example: m+ [Ol] 
means that a telephone calling the station will receive the message ‘VACATION”. 
The individual canned message codes are as follows: 
00 Clear Messages 
01 ON VACATION 
02 RETURN AM 
03 RETURN PM 
04 RETURN TOMORROW 
05 RETURN NEXT WEEK 
06 ON TRIP 
07 IN MEETING 
08 AT HOME 
09 ON BREAK 
10 AT LUNCH 
To cancel the message, the station dials the Code [633] + fOO] and hangs up. 
Conditions: 
1. The telephone receiving the message must be a display telephone. 
2. Both key telephones and SLT can leave the message. SLTs are notified that they have left a message with 
a warning tone when going off-hook. 
3. Incoming and outgoing calls are not inhibited in any way with a message displayed. 
4. When a message is displayed by a key telephone, the DND button LED flashes at 15 ipm. 
5. When DND is invoked on the telephone the message is canceled. 
6. Message Access (with a desired message) may be assigned to a flex button. 
7. Messages may be entered while off-hook on a call and an intercom call has camped-on to the station. This 
will cause the station calling to see the message. 
8. Messages are retained in battery protected area of memory in the event of power failure or system reset. 
Page 22 of 72 TF NO. 27a 
Vodavi Communications Systems 6300 E. Raintree Drive Scottsdale, AZ 66260 (602) 443-6000  
						

							STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
MESSAGES - CANNED (cont’d) 
9. The called station may press a flex button programmed as a Message Access button [633#], then enters 
the desired message number on the dial pad. DTfvlF digits will not be heard by either party. 
Programming 
A station user may store any of the available messages under a flexible button assigned as a Message Access 
button. In addition the user may program a button with the message access code only ([633]). 
LCD Display 
JDLE STATION DlSf’LAY NG STATION DISPI AY 
a 
A Station with the message 1011. ON VACATION displayed; 
123456789012345678901234 123456789012345678901234 
. A Station with the message &QJ, RETURN AM displayed; 
123456789012345678901234 
123456789012345678901234 
e A Station with the message &j3J, RETURN PM displayed; 
123456789012345678901234 123456789012345678901234 
. A Station with the message 1041, RETURN TOMORROW, displayed; 
123456789012345678901234 
123456789012345678901234 
Page 23 of 72 TF NO. 27a 
Vodavi Communications Systems 8300 E. Raintree Drive Scottsdale, AZ 85260 (602) 4434000  
						

							STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
MESSAGES - CANNED (cont’d) 
. 
A Station with the message w, RETURN 
123456789012345678901234 NEXT WEEK, displayed; 
* A Station with the message m, ON TRIP, displayed; 
123456789012345678901234 
. A Station with the message m, IN MEETING, displayed; 
123456789012345678901234 
b A Station with the message m, AT HOME, displayed; 
123456789012345678901234 
. A Station with the message [es3, ON BREAK, displayed; 
123456789012345678901234 
e A Station with the message (.l.Ql, AT LUNCH, displayed; 
123456789012345678901234 123456789012345678901234 
............................................................................................................................... 
.................................................................................................. 
.................................................................................................. 
.................................................................................................. 
.................................................................................................. 
.................................................................................................. 
................................................................................................. 
.................................................................................................. 
123456789012345678901234 
123456789012345678901234 
123456789012345678901234 
123456789012345678901234 
Page 24 of 72 
6300 E. Raintree Drive 
TF NO. 27a 
-(602) 4436000  Scottsdale, AZ 66260  Vodavi Communications Systems  
						

							STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
MESSAGE - DATE & TIME ENTRY 
Description 
As an enhancement to the original canned messages, station users can activate certain messages that will allow 
the user to enter a specific time or a date of return. These messages will appear on calling station’s display to alert 
them of the desired party’s return time or date. 
Operation 
Users may activate the following messages and be prompted to enter a time or date of return: 
11 VACATION UNTIL: MMZDD 
12 RETURN: HHMMxm or MMVDD 
13 ON TRIP UNTIL: MWDD 
14 MEETING UNTIL: HHMM xm 
15 
AT HOME UNTIL: HH:MM xm 
16 ON BREAK UNTIL: H/-L-MM xm 
17 AT LUNCH UNTIL: HH:MM x/n 
a. To activate a message with a custom return time or date, the station user dials the Message Access code 
m followed by the desired message number [l 1 - 171. Enter the date/time by using keys on the dial pad 
as follows: 
b. Press HOLD to enter message. Confirmation tone is received.  A = 21 
B=22 
C = 23 
D = 31 
E = 32 
F = 33 
G = 41 
H = 42 
I = 43 
J = 51 
K = 52 
L=53 
M = 61 N = 62 
0 = 63 
P = 71 
Q = 74 
R = 72 
s = 73 
T= 81 
U = 82 
V = 83 
W=91 
x = 92 
Y=93 
z = 94 1 =l# 
2 = 2# 
3 = 3# 
4 = 4# 
5 = 5# 
6 = 6# 
7 = 7# 
8 = 8# 
9 = 9# 
0 = O# 
Space = 11 
: = 12 
-= 13 
‘= 14 
l = 01 
, 02  = 
? = 03 
/=04 
;z:; 
- l 3 
&4 
;I; 
) = #2 
+ = #3 
== #4 
# = ## 
C. To cancel the message the station dials the Code I6331 + fOOl and hangs up. 
Page 25 of 72 TF NO. 27a 
Vodavi Communications Systems 6300 E. Raintree Drive 
Scottsdale, AZ 66260 (602) 4436000  
						

							STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
MESSAGE - DATE & TIME ENTRY (cont’d) 
Conditions ,’ 
1. 
2. 
3. 
4. 
, 
5. 
6. 
7. The telephone receiving the message must be a display telephone. 
Both key telephones and SLT’s may activate the message. SLTs are notified that they have an active 
message with a warning tone when going off-hook. 
Incoming and outgoing calls are not inhibited in any way with a message displayed. 
When a message is displayed by a key telephone, the DND button LED flashes at 15 ipm. 
When DND is invoked on the telephone, the message is canceled. 
Message Access (with a desired message) may be assigned to a flex button. 
Messages may be entered while off-hook on a call and an intercom call has camped-on to the station. This 
will cause the station calling to see the message. 
8. Messages are retained in battery protected area of memory in the event of power failure or system reset. 
9. The called station may press a flex button programmed as a Message Access button [633#], then enters 
the desired message number on the dial pad. DTMF digits will not be heard by either party. 
Programming 
A station user may store any of the available messages under a flexible button assigned as a Message Access 
button. In addition the user may program a button with the Message Access code only [633]. 
LCD Display 
IDLE STATION DISPLAY CALLING STATION DISPLAY 
. A Station with the message 1111, ON VACATION UNTIL: displayed; 
123456789012345678901234 123456789012345678901234 
. A Station with the message m, RETURN: (hour or day), displayed; 
123456789012345678901234 123456789012345678901234 
Page 26 of 72 TF NO. 27a 
Vodavi Communications Systems 8300 E. Raintree Drive Scottsdale, AZ 85260 -1602) 443-8000  
						

							STARPLUS TECHNICAL FACT NOTICE STARPLUS DIGITAL TELEPHONE 
TF NO: 27a 
MESSAGE - DATE 81 TIME ENTRY (cont’d) 
123456789012345678901234 123456789012345678901234 
l A Station with -the message m, ON TRIP UNTIL:, displayed; 
123456789012345678901234 
. A Station with the message 11, MEETING UNTIL:, displayed; 
123456789012345678901234 
e A Station with the message u, AT HOME UNTIL:, displayed; 
123456789012345678901234 123456789012345678901234 
123456789012345678901234 
123456789012345678901234 
. A Station with the message m, ON BREAK UNTIL:, displayed; 
123456789012345678901234 
123456789012345678901234 
. A Station with the message 1171, AT LUNCH UNTIL:, displayed; 
123456789012345678901234 123456789012345678901234 
Page 27 of 72 TF NO. 27a 
Vodavi Communications Systems 8300 E. Raintree Drive Scottsdale, AZ 85260 (602) 443-6000