Vodavi Starplus Hybrid Key Telephone System Installation Manual

							D. Transfer Recall Timer 
................................................ .6 1 O-3 
E. Preset Foward Timer 
................................................. .610-4 
F. Call Forward No/Answer Timer 
...................................... .610-4 
G. Pause Timer 
.......................................................... .610-5 
H. CallParkRecallTimer 
................................................ .610-5 
I. ConferenceDISA 
.................................................... .6 1 O-6 
J. Paging Time Out Timer 
............................................... .610-6 
K. CO Ring Detect Timer 
................................................ .610-7 
L. SLT DTMF Receiver Timer 
.......................................... .610-7 
M. Message Wait Reminder Tone 
........................................ .610-8 
N. SLT Hook Flash Timer 
............................................... .610-8 
0. SLT Hook Flash Debounce Timer 
.................................... .610-9 
P. SMDR Call Qualification Timer 
.............................. TF-27a 430f 72 
Q. Automatic Call Back Timer 
................................. TF-27a 44 of 72 
2. System Features Programming 
........................................... 610-10 
A. Attendant Override 
.................................................. 61 O-l 1 
B. HoldPreference 
..................................................... 
610-11 
C. External Night Ring 
................................................. 610-12 
D. Executive Override Warning Tone 
................................... 610-12 
E. Page Warning Tone 
................................................. 610-13 
F. Background Music Channel 
.......................................... 610-13 
G. LCREnable 
......................................................... 610-14 
H. Account Codes - forced 
............................................. 610-14 
I. Group Listening 
............................................ TF-27a 39 of 72 
J. Idle Speaker Mode 
......................................... TF-27a 41 of 72 
K. Music-on-Hold 
............................................. TF-27a 42 of 72 
3. Attendant Station Assignment 
........................................... 6 lo- 15 
4. System Time and Date 
.................................................. 610-15 
5. PBX Dialing Codes 
..................................................... 610-16 
6. Executive/Secretary Pairs 
......................................... .: .... 6 lo- 16 
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							7. Relay/Sensor Module Programming ..................................... 6 lo- 17 
A. Programming a relay for external page ............................... 610-18- 
B. Programming a relay for RAN Starting ............................... 610-18 
C. Progr amming a relay for Power Failure Transfer ..................... 610-18 
D. Programming a relay for Loud Bell Control .......................... 610-19 
E. Programming a relay for CO Line Control ............................ 610-19 
F. Assign Relay/Sensor Interface Module to a Station ................... 610-20 
G. Program sensing circuit as RAN Sensing (RAN END) circuit ......... 610-20 
8. Baud Rate Assignment .................................................. 610-21 
9. Access Codes ........................................................... 6 1 O-22 
A. DISA Access Code .................................................. 6 1 O-22 
B. Database Administration Password .................................. 6 1 O-22 
10. Station Message Detail Recording (SMDR) .............................. 6 1 O-23 
A. SMDR Enable/Disable ............................................... 6 1 O-23 
B. Long Distance/Local Assignment .................................... 610-23 
C. Character print Assignment .......................................... 6 1 O-24 
D. Baud Rate Display ................................................... 61 O-24 
E. SMDR Port Assignment ............................................. 6 1 O-24 
11. Weekly Night Mode Schedule ........................................... 610-25 
A. Automatic/Manual Operation ........................................ 6 1 O-25 
B. Day of Week programming .......................................... 610-25 
12. Directory Dialing ................................................ TF-27a 5 of 72 
13. Hunt Groups ............................................................ 610-26 
A. Hunt Group Programming ........................................... 610-26 
B. Station/Pilot Hunting Assignment .................................... 610-26 
14. Local Number/Name Translation Table ......................... TF-27a 15 of 72 
III.CO Line Attributes Programming ........................... 620-l 
1. Introduction .............................................................. .620-l 
2. DTMF/ Dial Pulse Programming .................................. : ....... .620-2 
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							3. CO/PBX Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .620-2 
, 4. Universal Night Answer 
(UNA) Programming ............................ .620-2 
5. DISA Trunk-to-Trunk (Per CO Line) ..................................... .620-3 
6. Privacy .................................................................. .620-4 
7. Loop Supervision Programming ........................................... 
620-5 
8. 
DISA Programming ...................................................... -620-5 
9. Flash Timer Progr 
amming ............................................... ..620- 6 
10. Line Group Programming ................................................ .620-6 
11. Class of Service (COS) Programming ..................................... .620-7 
12. CO Line Ringing Assignments ............................................ .620-8 
13. CO Line Identification Display .................................. TF-27a 54 of 72 
14. Dial Pulse parameters .................................................... .620-9 
15. Flexible Port Assignment ....................................... TF-27a 59 of 72 
IV.Station Attributes Programming ............................. 630-l 
1. Introduction .............................................................. .630-l 
Page A Features 
1. Paging Access ........................................................... ..630- 2 
2. Do Not Disturb ........................................................... 630-3 
3. Conference Enable/Disable (Per Station) .................................. .630-3 
4. Executive Override ................................... TF27a 45 of 72 and 630-4 
5. Privacy (Per Station) ..................................................... .630-5 
6. System Speed Dial Access ................................................ .630-6 
7. Line Queuing ............................................................ .630-6 
8. Preferred Line Answer ................................................... .630-7 
9. Off-Hook Voice Over .................................................... -630-7 
10. Call Forwarding .......................................................... .630-8 
11. Forced Least Cost Routing ................................................ 
630-8 
Page B Attributes Programming 
1. Introduction to Page B Attributes ........................................ .630-g 
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							1. 
2. 
3. 
4. 
5. 
6. 
7. 
8. 
9. 
Page B Feature Programming 
Station Identification ....... : 
............................................ 630- 10 _ 
Station Class of Service ................................................. 630-12 
Speakerphone/Headset Progr amming .................................... 630-13 
Pick-up Group (s) Programming ......................................... 630-13 
Paging Zone (s) Progr amrning ........................................... 630-14 
Preset Call Forward Programming ....................................... 630-15 
CO Line Group Access .................................................. 630-16 
Off-Hook Preference Progr amming ...................................... 630-17 
Flexible Button Programming ............................................ 630- 18 
10. Display Flexible Buttons Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 630-20 
ll.DigitalDataInterfaceUnit@DIU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TF-27a63 of72 
12. Flexible Port Assignment Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TF-27a 60 of 72 
VIII.Automatic Call Distribution (ACD) . . . . . . . . . . . . . . . . . . . . . . . . TF-31 
1. ACD Programming 
A. Alternate ACD Group Assignment 
B. ACD Overflow Station Assignment 
C. ACD Recorded Announcement Assignment (s) (RAN) 
D. ACD Supervisor Programming 
E. ACD Station Assignment (s) 
2. ACD Timers 
A. ACD Ring Timer 
B. ACD Message Interval Timer 
C. ACD Overflow Timer 
D. ACD Auto Wrap-Up Timer 
E. ACD No-Answer Recall Timer 
F. ACD NoAnswer Retry Timer 
G. ACDRAN Announcement Tables 
IX.Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . ..a..... 640- 1 
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							1. UCD Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . , . . . . . . . . . . . . . . . . . . .640-l 
A. Alternate UCD Group Assignment 
................................... .640-l . 
B. UCD Overflow Station Assignment 
................................... .640-2 
C. UCD Recorded Announcement Assignment (s) (RAN) 
................ .640-2 
D. UCD Station Assignment (s) .......................................... .640-2 
UCD Timers 
............................................................. .640-3 
A. UCD Ring Timer 
..................................................... .640-3 
B. UCD Message Interval Timer ......................................... .640-4 
C. UCD Overflow Timer 
................................................ .640-4 
D. UCDAuto Wrap-Up Timer 
.......................................... ..640 -4 
E. UCD No-Answer Timer 
.............................................. .640-4 
UCD RAN Announcement Tables ........................................ .640-g 
X. Voice Mail Groups (VM) ..................................... 645-l 
1. Voice Mail Programming ................................................. .645-l 
A. Alternate Voice Mail Group 
.......................................... .645-2 
B. “Leave” Mail Index Entry 
............................................. .645-2 
C. “Retrieve” Mail Index Entry .......................................... .645-2 
D. Station Assignment (s) 
................................................ .645-3 
2. Voice Mail Outpulsing Table .............................................. 645-4 
A. Voice mail In-Band Signaling ......................................... .645-4 
B. Voice Mail Disconnect Table ......................................... .645-5 
3. Voice Mail In-Band Signalmg ............................................ .645-6 
A. Voice Mail In-Band Digits 
............................................ .645-6 
B. Voice Mail Transfer/Forward ............................... TF-27a 52 of 72 
XI.Exception Tables Programming .............................. 650-l 
1. Exception Tables Programming ........................................... .650- 1 
2. Related Items To Toll Restriction ......................................... .650-2 
A. CO/r;BX Lines ....................................................... .650-2 
B. Forced Account Codes ........................................ :. ..... .650-2 
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							C. SLT DTMF Receivers ........................................... 
D. LCR vs. Toll Restriction 
......................................... 
3. Toll Restriction Programming 
....................................... 
A. Entering Toll Table Progr amming ................................ 
B. Allow Table Programming 
....................................... 
C. Deny Table Progr amming ........................................ 
D. Special Table Progr amming ...................................... 
E. Displaying Toll Table Entries 
.................................... . . . . . 650-2 
. . . . . 650-3 _ 
. . . . .650-4 
. . . . .650-4 
. . . . . 650-5 
. . . . . 650-7 
. . . . . 650-8 
. . . . . 650-9 
XII.Least Cost Routing (LCR) ................................. . 
1. Introduction ............................................................. 
A. LCR Operation 
...................................................... 
2. LCR Tables Programming ............................................... 
A. 3-Digit Area/Office Code Table ...................................... 
B. 6-Digit Office Code Table ........................................... 
C. Exception Code Table ........... 
D. Route List Table ................. 
E. Insert Delete Table .............. 
F. Daily Start Time Table ........... 
G. Weekly Schedule Table .......... 
H. LCR Routing for Toll Information 
I. Default LCR Database ........... 
. . . . 
. . . . 
. . . , 
. . . . 
. . . . 
. . . 
. . . . . . . . . . . 
655-l 
.655-l 
.655-l 
,655-3 
1655-4 
.655-5 
. . .655-6 
. . .655-7 
. . . 655-8 
. . .655-g 
. 655-10 
. 655-11 
. 655-12 
XIII.Initialize Database Parameters ............................. 660-l 
1. Introduction .............................................................. .660-l 
A. Initialize System Parameters .......................................... .660-2 
B. Initialize CO Line Attributes .......................................... .660-4 
C. Initialize Station Attributes ........................................... .660-5 
D. Initialize Group Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .660-7 
E. Initialize Exception Tables . . . . . . . 
F. Initialize System Speed Numbers 
. . . . . . . . . . . . . . . . . . . . . . . . . ..‘...... .660-g  .660-8 
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							G. Initialize LCR Tables 
................................................ 660-l 0 
H. Initialize System Database and Reset (All Parameters) 660-l 1 . 
................ 
I. Initialiie ICLlD Parameters 
.......................................... 660- 12 
J. Initialize Directory Dialing Table Parameters ......................... 660-14 
K. Initialize Hunt Group Parameters 
.................................... 660-l 5 
L. Initialize ACD or UCD Group Parameters ........................... 660-l 6 
M. Initialize VM Group Parameters 
..................................... 660-l 7 
N. System Reset 
........................................................ 660- 18 
XIV.Printing System Database Parameters ...................... 665-l 
1. Introduction .............................................................. ,665-l 
2. Printing System Parameters ............................................... .665-2 
3. Printing CO Line Attributes .............................................. .665-4 
4. Printing Station Attributes ................................................. 665-6 
5. Printing Group Parameters ............................................... .665-8 
6. Printing Exception Tables ............................................... 665-10 
7. Printing System Speed Bins ............................................. 665-12 
8. Printing LCR Tables ..................................................... 665-14 
9. Printing Entire System Database ......................................... 665-24 
XV.System Checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700-l 
XVI.Maintenance and Troubleshooting .......................... 800-l 
1. Printed Circuit Board Troubleshooting Charts ............................. 800-I 
A. 1428 BKSU Troubleshooting Table ................................... .800-l 
B. 1428 EPROM Memory Size ........................................... 800-l 
C. 1428 Static Memory Size ............................................. .800-l 
D. 2856 CPB Troubleshooting Table ...................................... 800-2 
E. 2856 CPB Static RAM Memory Size .................................. 800-2 
F. 2856 CPB EPROM Memory Size ...................................... 800-3 
G. 4x8 Key Interface Board Troubleshooting Table ....................... 800-3 
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							H. 4x8 SLT Interface Board Troubleshooting Table ...................... .800-3 
I. DTMF Receiver Module .............................................. .800-3 - 
J. I/O Module ........................................................... 
.800-3 
K. Single Line Telephone Adapter (OPX) ................................ .800-3 
XVII.Customer Database Programming . . . . . . . . . . . . . . . . . . . Appendix A 
XVIII.Digital Systems Part Numbers . . . . . . . . . . . . . . . . . . . . . . Appendix B 
XKICLID General Descriptions ......................... Appendix C 
1. ICLID General Descriptions ................................................. C-l 
A. Introduction ............................................................. C-l 
B. System Configuration .................................................... 
C-l 
C. Calling Name/Number Display ........................................... C-2 
D. Incoming Number/Name SMDR ......................................... C-2 
E. Unanswered Call Management ........................................... C-2 
F. Local Name Translation ................................................. C-2 
G. ICLID Display Phone Operation ......................................... C-2 
H. Implementation Plan ..................................................... 
C-4 
Page 28  
						

							I STARPLUS 1428 Configuration 
BASIC KSU 
4X8 
300 BAUD MODEM 
1 DTMF RECEIVER 
1 RS 232C I/O PORT 
1 EXTERNAL PAGE PORT (1 -WAY) 
MUSIC ON HOLD INPUT 
MUSIC ON HOLD ADJUSTMENT POT (R40) 
SUPER CAPACITOR RAM BACKUP 
POWER SUPPLY 
1.5 AMP, 250 VAC SLO-BLOW RUSE 
SYSTEM HEARTBEAT INDICATION (RED LED) 
GROUNDING LUG (P3) 
RESET BUTTON 
EXPANSION KSU 
4X8 
1 EXTERNAL PAGE PORT (1 -WAY) 
POWER SUPPLY 
1.5 AMP, 250 VAC SLO-BLOW FUSE 
GROUNDING LUG (P3) 
Installs in the Basic KSU Installs in the ExDansion KSU 
2x4 Expander Module Q& 2x4 Expander Module m 
2x4 SLT Expander Module 2x4 SLT Expander Module m 
Expansion I/O Module 4x8 Expander Module 
1200 Baud Modem 
1 -DTMF Receiver Module 
4x8 Expander Module 
* The indicates an installed component. Jf the 2x4 Station or SLT Expander Module is not installed in the Basic KSU and an 
Exoansion KSU is installed. CO Ports 5-6 and Station Ports 9-12 can be re-assimed usine flexible mrt assimment. 
2x4 SLT EXPANDER MODULE 
2 CO/CENTRBX/PBX LINES (LOOP START) 
FOUR STANDARD SINGLE LINE TELBPHON-E (2500) PORTS 
NO EXTBRNAL PAGE ZONE 
+ 5 VOLT DC E5VOLT DC INDICATIONS (GREEN LED@ 
RING GENERATOR INPUT (CABLE PROVIDED) 
STANDARD MESSAGE WAITING INDICATION 
‘ 
Page 29  
						

							4x8 EXPANDER MODULE 
4 CO/CENTREX/PBX LINES (LOOP START) 
EIGHT DIGITAL STATION PORTS 
1 EXTERNAL PAGE ZONE PER CARD (I-WAY) 
+ 5 VOLT DC AND -5VOLT DC INDICATIONS (GREEN LEDs) 
TWO +12 VOLTS DC INDICATIONS (GREEN LEDs) 
GROUND WIRE (CONNECT TO LUG IN EXPANSION KSU) 
ONLY MOUNTS IN THE EXPANSION KSU 
2x4 EXPANDER MODULE 
2 CO/CENTREX/PBX LINES (LOOP START) 
FOUR DIGITAL STATION PORTS . 
1 EXTERNAL PAGE ZONE PER CARD (I-WAY) (J2) 
+ 5 VOLT DC AND -5VOLT DC INDICATIONS (GREEN LEDs) 
+12 VOLTS DC INDICATION (GREEN LED) 
DTMF RECEIVER MODULE 
mw 
PROVIDES ONE DTMF RECEIVER 
ONE MAY BE ADDED TO ANY 4X8 EXPANSION MODULE, 2X4 EXPANDER MODULE, OR 
2x4 SLT EXPANDER MODULE 
ONE RECEIVER WILL SUPPORT EIGHT SLTs WlTH LIGHT TO MODERATE TRAFFIC 
INCREASE RECEIVERS WHEN VOICE MAIL OR AUTO ATTENDANT IS INSTALLED 
EXPANSION I/O MODULE FOR THE 1428 
OOM) 
MOUNTS IN THE BASIC KSU 
1 RS-232C I/O PORT @B-25) 
1 RS-422 I/O PORT (RJ-14) 
l PROGRAMABLE OPTIONS 
300, 1200,2400,4800, !WO BAUD 
1200 BAUD MODEM MODULE 
I (MM) 
MOUNTS IN THE BASIC KSU 
PROVIDES ENHANCED MODEM SPEED OF 1200 BAUD 
Page 30