Vodavi Starplus Hybrid Key Telephone System Installation Manual

							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2866 
routes. Routes are determined by the time of day 
and day of week as specified in the Daily Start Time 
table and the Weekly Schedule table. 
After the appropriate route is selected, LCR Class of 
Service becomes applicable. A station can use only 
those line groups programmed with a priority number 
equal to or higher than the station’s LCR Class of 
Service. 
If a line is not available in the first choice line group, 
the system advances to the next choice line group 
and searches for a free line. This process continues 
until an available line is found, or the last available 
line group is searched ,or until a line group is reached 
with a priority assignment lower than the station’s 
4 LCR Class of Service assignment. 
When a line is available the system will seize that 
line and wait for dial tone. Then before dialing, the 
system checks the Insert/Delete table for digits that 
should be deleted from the front of the number or 
digits that should be inserted either before or after 
the number dialed. Finally the system begins to dial 
the number out over the selected line. All of this 
analyzing and manipulation of the number takes only 
a fraction of a second from the time the station user 
begins to dial until the number is dialed out over the 
public network lines. 
If no lines are available in any of the CO line groups 
programmed for that route and allowed to that sta- 
tion, the call can be automatically queued on to the 
first choice (least costly) line group. If the user waits 
three seconds after dialing the number, they will hear 
confirmation tone which indicates that an automatic 
LCR Queue Callback has been activated on the first 
choice line group. When a CO line becomes avail- 
able in the first choice line group the system will ring 
the calling station. When answered by the station 
the system will automatically seize the line and redial 
the number. 
655-2 
Issue 1, November 1991  
						

							STARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems 
LCR PROGRAMMING (Cont’d) 
C. LCR Programming 
Programming Steps 
If the system is in the programming mode, continue 
using the program codes. If starting to program here, 
enter the programming mode. (Refer to Sec. 600.2). 
To program the system for Least Cost Routing: 
1. Press FLASH and dial [75]. The following mes- 
sage is shown on the display phone: 
2. There are eight tables which can be pro- 
grammed here for LCR (you must also program 
LCR Class of Service in Station Programming). 
Use the procedures listed below to program 
these LCR tables: 
NOTE: It is extremely important that the worksheets 
be completed before programming the LCR tables. Description 
The Least Cost Routing (LCR) feature allows for the 
automatic selection of the most economical trunk 
according to the number dialed and the time of day 
and day of the week. There are eight different tables 
which are set up to monitor the dialing of digits of a 
station and to select the best route programmed for 
the call. These tables are: 
l 
l 
l 
l 
l 
l 
l 
l 
When Three (3) Digit Area/Office Code Routing 
Table 
Six (6) Digit Office Code Routing Table 
Exception Table 
Route List Table 
Insert/Delete Table 
Daily Start Time Table 
Weekday (Weekly) Schedule 
Toll Information Table 
programming LCR the flexible buttons are 
-.. 
mapped as follows: 
~~~~j 3-DIGIT TABLE l~~~~ai~~ 
,~~~~~~~~~i~] 6-DIGm T*BE 
~~~1 MCEPnON T*BLEs 
..>$. j:j:: $$gjg@q :::+..%:.. ,. ..) ., y 
‘). :..... ., .:.: ~j;~~ 
~1 DA,lYTIMETABLE 1 p@##@gj 
~~~ffiaij -KLYTIMETABE 1 
/:!&r:&&g :pi:?Y...::$$x”:~ * 
TOLL ,pJFORMAJJON 1 ~~~~ 
Default: The three digit tables contain a default 
where all Long distance (numbers requiring an area 
code) with a leading digit “1 It are routed to Route List 
Table 00. Route List Table 00 will route calls on lines 
in group 1 for all time periods. All Local calls (num- 
bers that are dialed without an area code) with or 
without a leading digit “1” are routed to route list table 
01. Route table 01 also routes calls using lines in 
line group 1 for all time periods. Refer to the LCR 
Data Base printout Table 665.7 for a complete listing 
of the LCR default data. 
Related Programming: LCR Enable/Disable, Sec. 
610.23; Station Class of service and station LCR 
Class of service in Sec. 630. 
Issue 1, November 1991 655-3  
						

							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2656 
LCR PROGRAMMING (Cont’d) 
D. 3-Digit Area/Office Code Table 
Programming Steps 
1. Press 3-DIGIT TABLE flexible button (Button # 
1). The following message will be shown on the 
display phone: 
, Where: 
L = [0] for non leading 1 (“1” not dialed) 
[l] for leading l(y1’ is dialed) 
NNN = area/office code 
RR = route list number 00-15 
Y = [0] do not go to 6 digit table 
[l] go to 6 digit table 
PP = number of digits expected to be 
dialed. 
2. Press the HOLD button to enter the data. Dis- 
play will now update. Description 
3 Digit Area/Office Code Table. This table is di- 
vided into two sections - Leading 1 (a [l] is dialed 
before the number) and Non Leading 1 (no [l] is 
dialed before the number). This gives the system 
the ability to handle call routing in areas that require 
a [l] before a long distance number, as well as in 
areas that do not require the [l]. 
Both of these tables include all area codes (NPA’s), 
and office codes (NXX’s), from 000 to 999, including 
such numbers as 911, 411, etc. A complete entry 
into these tables include a route list table to be used, 
if the 6 Digit Table is to be checked and the number 
of digits likely to be dialed (example 7 digits or 10 
digits). 
All local office codes must be entered in this table 
even if they do not require long distance calling. 
The number of digits to expect entry will aid the 
system in identifying when the last digit is dialed and 
to begin routing the call. This also helps to free SLT 
DTMF receivers if SLT traffic in the system is heavy. 
For international calls, use “00” as number of digits 
to expect. This causes the system to wait 5 seconds 
after user dials last digit before the system accesses 
a CO line and dials out. 
Appendix A-l 3 3-Digit Area/Office Code Route List Table 
NON-LEADING (0) CODE RTE 6 DIG(6) # NON-LEADING (0) CODE RTE 6 DIG(6) # 
LEADING (1) (NNN) (RR) (Y/N) DIG LEADING (1) 
(NNN) (RR) (Y/N) DIG _ 
0 0 
i I 
II 0 I 0 
I1 0 1 ! 0 
0 0 I 
1 1 
0 0 
i i 
w I 
I 0 
I I 3 I 1 I I 
I 
Figure 655-l Ex: 3-Digit Area/Off ice Code Table Pgm Form 
655-4 Issue 1, November 1991  
						

							sTARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems 
LCR PROGRAMMING (Cont’d) 
E. 6-Digit Office Code Table 
Programming Steps 
1. Press the 6-DIGIT TABLE flexible button (But- 
ton # 2). The following message is then shown 
on the display phone: 
Where: 
S = [0] to remove codes 
[l] to add codes 
AAA = area code 
RR = route number 00-15 
NNN = office code 
2. Press HOLD after each office code entry. 
3. Enter additional office codes to be programmed 
into the same Area Code/ Route Table, press- 
ing hold after each office code entry. 
4. Press a flexible button to program a different 
table. Description 
6 Digit Office Code Table. This table is used to 
determine a route for one or a group of individual 
off ice codes within an area code. Certain office 
codes within an area code can be given unique or 
special routing. If the office code dialed is not found 
in the 6 Digit Office Code Table, the call is then 
routed according to the route list table as was en- 
tered in the 3 Digit Table. 
The system allows for twenty (20) six (6) digit 
Area/Office code tables that may be used to route 
specific office codes within an area code. Each iable 
will route calls for a common area code to a specified 
route. All entries made into a table will route those 
office codes to the specified route list table. An area 
code may be entered into more than one six (6) digit 
table with different routes specified. 
To delete all entries in an Area Code/Route table, 
enter 0 IMA RR ###. 
Appendix A-14 6-Digit Office Code Table 
Figure 655-2 Ex: 6-Digit Office Code Table Pgm Form 
Issue 1, November 1991 655-5  
						

							Diqital Key Telephone Systems sTARPLUS@ SPD 1428 8c 2656 
LCR PROGRAMMING (Cont’d) 
F. 
1. Exception Code Table 
Programming Steps 
Press EXCEPTION TABLES flexible button 
(Button #3). The following message will be 
shown on the display phone: Description 
Exception Table. This table is used for operator 
calls and any other calls which would use a one- or 
two-digit entry rather than a three-digit area code. 
Where: 
4 
S = [0] to remove code from table 
[l] to add code to table 
XX= exception codes 
(for single digit codes, press MUTE button 
(flexible button 27) as 2nd digit). 
The digits [‘I and [#] may be entered as 
valid digits. 
RR= route table number, 00-15 
2. HOLD must be pressed after each entry. Dis- 
play will now update. 
3. Press Button #3 again for further entries. Up to 
20 Exception codes may be programmed in this 
table. 
Appendix A-15 LCR Exception Code Table 
CODE 
# EXCEPTION 
CODES 
Wo ROUTE 
CODE 
# EXCEPTION 
CODES 
oo
						

							STARPLUS@ SPD 1428 & 2856 
Digital Key Telephone Systems 
LCR PROGRAMMING (Cont’d) 
G. 
1. Route List Table 
Programming Steps 
Press the ROUTE LIST TABLE flexible button 
(Button #4). The following message will be 
shown on the display phone: 
Where: 
RR = Route List Table number 00-l 5 
T = Time Period Route list 1-4 
G = CO tine Group 1-7 
DD = Insert/Delete Table reference 00-l 9 
(## for none) 
L= LCR Class of Service (LCOS) 
2. Press HOLD. Display will now update. 
3. To enter additional CO line groups in the same 
time period route list number: Dial G DD L 
HOLD 
To enter data for a different time period route list: 
4. Press program button 4 and enter all data (RR 
T G DD L). 
5. Repeat above to program a new Route Number 
00 to 15 or press a flexible button to program 
other LCR data. 
Table 666-l LCR Class of Service Table 
Y= Has access to Line Group Description 
Route List Table. Up to sixteen different Route list 
tables can be programmed. Each route list table 
contains four time period routing lists, one for each 
of the available (four) daily start time periods. Within 
each time period route list up to seven CO (outside) 
line groups and their corresponding Insert/Delete 
Table if any and LCR class of service priority are 
programmed on a per line group basis. 
When routing a CO call through LCR, CO Line 
groups are accessed in sequence so that the first 
line group entered represents the least costly (and 
first selected) and the last line group entered repre- 
sents the most costly (and last selected). 
The Route List Table references many other tables 
when processing a call for routing. First of all, the 
Daily start time table is referenced to determined 
what start time entry should be checked in the 
weekly schedule table. The corresponding entry in 
the weekly schedule table depending on the day of 
the week then determines which Time Period Route 
list should be used within the Route List Table. 
The system then begins to check for idle lines in the 
first entered CO line group and will proceed until an 
idle line is found. While it is searching for an idle CO 
line the Station LCR COS is checked against the 
entries for LCR COS Priority of the specific CO line 
groups (see LCR COS Priority explanation below). 
Once an idle CO line is found with a LCR priority 
equal to or higher than the stations LCR COS then 
a final check is made to determine if an Insert/Delete 
table should be referenced. Once all of the tables 
and entries are checked the system then processes 
the call on the outside CO line. 
NOTE: Make sure you have made entries into all 
Time Period Route List that are referenced in the 
week/y schedule table. 
LCR COS Priority. A station should be assigned a 
class of service for LCR (refer to station program- 
ming Sec. 630.1). The LCR COS can be between 
0 and 6, with 0 being unrestricted and 6 being the 
most restrictive. Within the time period route List 
Table, line groups are given an LCR COS Priority 
assignment between 0 and 6. A station using LCR 
will be able to use only those CO (outside) line 
groups with a priority assignment of equal or higher 
value than the station’s LCR Class of Service (i.e. a 
station with LCOS 3 can use line groups with a 
priority of 3-6). 
Issue 1, November 1991 655-7  
						

							Digital Key Telephone Systems sTARPLUS@ SPD 1428 & 2856 
LCR PROGRAMMING (Cont’d) 
H. Insert/Delete Table 
Programming Steps 
1. Press INSERT/DELETE TABLE flexible button 
(button #5). The following message will be 
shown on the display phone: 
Enter the table information as follows; 
Where: 
lT = Insert/Delete Table Number 00-I 9 
X = [0] Pre-Delete numbers (first digits 
dialed in the number) 
[l] Pre-Insert numbers (insert digits 
in front of number dialed) 
[2] Post-Insert numbers (insert digits 
behind number dialed) 
DDD = digits (up to 16 digits may be deleted 
from the beginning of the number 
dialed and up to 40 digits can be 
inserted (20 pre and 20 post)). 
2. Press HOLD after programming each table. 
Display will now update. 
To add and delete numbers in the same table, enter 
the different insertion / deletion tables in step 2 and 
enter as separate entries using the same table num- 
ber. 
In the Insert Tables for LCR programming, press the 
TRANS button for a pause. Also both the [*I and [#] 
digits are allowed as valid digits for inserting digits 
dialed over the network. The r] and [#] are valid 
entries for adding digits in both the pre (in front of) or 
post (behind the number) tables. 
The r] and [#] can not be used as delete characters 
in the Delete Tables. Description 
Insert/Delete Table. Digits can be either added or 
deleted when dialing a number. For instance, if a 
user dials a long distance call that should be placed 
on a foreign exchange (FX) line, the digit [l] and the 
three digit area code (NPA) dialed by the user must 
be deleted before the call can be placed on that FX 
line. An Insert/Delete Table can be programmed to 
do this. Digits can also be added to a number that 
has been dialed by the user. For instance, Other 
Common Carrier (OCC) access codes and authori- 
zation (ID) codes can be automatically inserted by 
the system either in front of and/or behind the num- 
ber dialed. 
There are twenty Insert/Delete Tables and each 
table allows for entries into a delete table and a pre 
and post insert table. Up to forty (40) digits (including 
pauses) can be inserted (twenty (20) pre and twenty 
(20) post) and up to sixteen digits can be deleted. 
Digits can be inserted before or after the number 
dialed but can be deleted only from the start of the 
number dialed. 
Figure 655-4 Ex: Insert/Delete Pgm Form 
655-6 issue 1, November 1991  
						

							%ARPLUS@ SPD 1428 & 2858 Digital Key Telephone Systems 
I. Daily Start Time Table 
Programming Steps Description 
1. Press the DAILY START flexible button (button Daily Start Time Table. The daily start time table is 
#6). The following message will be shown on used to correlate the LCR routing table to the time 
the display phone: sensitive discount structure offered by the customers 
carrier. For example in the most common situation 
the most expensive rate period is between 8:00 am 
and 500 pm, often called the day rate. The first 
discount period usually starts at 500 pm and runs 
until 11:OO pm, often called Evening Rates. The 
remaining time (from 11:OO pm until 890 am) in this 
2. 
3. Enter times in military form (2400 Hours) in 
succession. Pressing the HOLD button after 
each time entered. Default times are 0800, 
1700,230O (8 AM, 5 PM, and 11 PM), and the 
fourth time is disabled (####). To change a 
start time all times must be re-entered. 
Display will now update. ###I# will display if 
nothing is entered for a specific time. example is referred to as night time rates which 
usually has the biggest discount. With the wide 
selection of Common Carriers the least costly route 
for a particular area code may be different at different 
times of the day. To accommodate this situation, this 
table and the Weekly Schedule Table work together, 
dividing the day into four possible time periods. By 
default these tables are set at the standard divisions 
of 8AM, SPM, and 11 PM. However, these times can 
be changed. 
The entries in the Daily Start Time table are used to 
select the time period to reference in the weekly 
schedule. Based on the time a call is placed the daily 
start time table selects the time period to choose in 
the weekly schedule. The weekly schedule is then 
used to determine the time period route list in the 
Route List Table to use for routing the call for a 
particular day of the week. 
The times are entered in the 24 hour fom-rat.  LCR PROGRAMMING (Cont’d) 
Table 655-2 Daily Start Time & Weekly Schedule Tables 
$$#:: j&f& Daily Start 
:i$e’$$ Time Table 
:... 
jL++$ 
(d@IadI -1 
0800 (800 am) e 
1700 (5roo pm) 
e 
2300 (ilroo pm) kW$p 
#I## (not used) e 
Time Period 
I R”EicList 
Issue 1, November 1991 655-9  
						

							Digital Key Telephone Systems %ARPLUS@ SPD 1428 & 2656 
LCR PROGRAMMING (Cont’d) 
J. 
1. Weekly Schedule Table 
Programming Steps 
Press the WEEKLY SCHED flexible button 
(button #7). The following message will be 
shown on the display phone: 
4 Where: D= Day of the Week 
0= Monday 
1= Tuesday 
2= Wednesday 
3= Thursday 
4= Friday 
5= Saturday 
6= Sunday 
T = Time Period Route List (l-4) to use for the time 
of day (based on the daily start time table). Enter 
values for all time periods specified in the daily start 
time table for that day. 
1st T = Time Period Route list for the 
FIRST Daily Start Time. 
(applies to all Route List Tables) 
2nd T = Time Period Route List for the 
SECOND Daily Start Time. 
(applies to all Route List Tables) 
3rd T = Time Period Route List for the 
THIRD Daily Start Time. 
(applies to all Route List Tables) 
4th T = Time Period Route List for the 
FOURTH Daily Start Time. 
(applies to all Route List Tables) 
2. Press HOLD button after each complete daily 
entry. Display will now update. Description 
Weekly Schedule Table. The weekly schedule ta- 
ble determines what Time Period Route list to use 
within the Route List Table. When a call is placed 
and ultimately sent to a route list (call is not denied) 
based on the time of day the call is placed the Daily 
Start Time Table (see description above) selects the 
time period to reference in the weekly schedule 
table, The time period route entered for the specified 
time period, as determined in the daily start time 
table and based on the day of week, is then selected 
and the call will be routed according to the specified 
time period route list. 
For example: if a call is placed at 5:45 pm on a 
Monday then according to the daily start time table 
(using default values) the entry for time period two 
of the weekly schedule is checked. Because it is 
Monday the entry for time period two on Monday is 
used and the result is that the Time Period Route List 
number two (again using default values) will be used 
for all routes. Thus the call is routed according to the 
entries in Time Period Two (2) route list no mater 
what route (00-l 5) is selected. Refer to Table 655.3 
below. 
Table 655-3 Ex: Daily & Weekly Start Time Tables 
655-l 0 Issue 1, November 1991  
						

							sTARPLUS@ SPD 1428 & 2856 Digital Key Telephone Systems 
LCR PROGRAMMING (Cont’d) 
K. LCR Routing for Toll Information 
Programming Steps 
1. Press TOLL INFO flexible button (button #8) 
The following message will be shown on the 
display phone: 
2. Enter P-digit Route List number (00-15) for the 
Route to be referenced in the Route List Table. 
3. Press HOLD after programming the Route 
number. Display will now update. 
Enable LCR at this point. Refer to System program- 
ming. Description 
Toll Information routing adds provisions to the LCR 
call processing which will allow common call routing 
for all toll information calls. Both l-(XXX)555-1212 
and 0(xX)-555-1212 calls will be intercepted and 
sent to a selected “Route List” in the “Route List 
Table”. The number dialed will be “looked at” before 
reaching the “Three Digit Table” and if it is deter- 
mined to be a toll information call, preceded with an 
area code with or without a leading digit 1, the call 
will be sent to the “Route List” assigned in the toll 
information table. 
Default programming for Toll Information Calls will 
be to Route List Table zero (0) which will allow toll 
information calls to be placed on the system at 
default. 
A Toll Information route will be chosen over a 3-digit 
or 6-digit route assignment if both are assigned. 
Entering ## will deny all Toll Information calls. 
NOTE: Local information calls (555- 7212 or l-555- 
7272) must be programmed separately within the 
3-Digit Area/Office Code Table. 
. . 
‘-+:B : .: . . . . . :... 
::::::::::::::: ::.::::::,:.:.:.::::::::~~~ .:.:,,.,.,:,,  . . . . . . . . . . . . . . . . . . . . . ..+.~g~..$# 
.: . . . ..(...~....:,,,,,,: 
TOLL INFORMATION ROUTE LIST TABLE ~~~~~~~~ 
~~~~~~~~~~ 
““~‘.:.~:A :.‘.>. . . .,.:.::::::aril:i:i:,: ::~:::::~::::::~:i::i: 
~‘iiiili!iiir:i~~~riiii:i:i:::: .:.:,,.,.,.,. 
Figure 655-5 Ex: LCR Toll Information Routing Pgm Form 
Issue 1, November 1991 655-l 1