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NEC Xen Ipk Features And Specifications Manual

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    Page
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    							Features and Specifications Manual T2 – 573
    Doc. No. 8201 - Release 1.0
    July 2003
    Tenant ServiceT- 2
    FEATURE 
    DESCRIPTION
    Tenant Service subdivides the system into a maximum of 48 Tenants that
    have outside line access.
    SYSTEM 
    AVAILABILITYTerminal Type
    Not applicable.
    Required Components
    None.
    OPERATING 
    PROCEDURES
    SERVICE 
    CONDITIONS
    General
    	Multiple tenants can share outgoing lines.
    	Outgoing calls and Add-On Conferences may be accessed between
    tenants.
    	Internal calls may be made to different tenants.
    	Tenant assignment applies to Multiline Terminals and Single Line
    Telephones.
    	To pick up a call in another tenant, a Call Pickup - Other Tenant
    Access Code must be used.
    	Day/Night Mode Switching can be set per tenant; however, Automatic
    Day/Night Mode Switching can only be set system-wide.
    	System Speed Dial display indication on the LCD of a Multiline
    Terminal is assigned per tenant.
    Restrictions
    	The Barge-In feature cannot be accessed between tenants unless it is
    used for outside lines that are shared by the tenants.
    RELATED 
    FEATURES LIST
    Not applicable.
    Feature 
    NumberFeature Name
    D-2 Delay Announcement 
    						
    							July 2003 NEC Business Solutions Ltd
    574 – T2Tenant Service
    Doc. No. 8201 - Release 1.0
    July 2003
    GUIDE TO 
    FEATURE 
    PROGRAMMING 
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-Line 
    Key1-8-08
    Station
    Page-Line 
    Key
    ¶+BNTrunk to Tenant Assignment 2-01
    ¶+BTTTelephone to Tenant Assignment 4-09
    ¶+BNLine Key Selection 2-05
    ¶+BNLine Key Selection for Tenant Mode 2-06
    ¶+BNSystem Speed Dial Display Assignment 2-07
    ¶+BNECR Relay to Tenant Assignment 2-08
    ¶+AUAutomated Attendant Message to Tenant 
    Assignment1-4-12
    ¶+ALNDID Digit Conversion Table 1-1-22
    ¶+BNDID Limit to Tenant Assignment 2-09
    ¶+BTMLine Key Selection for Telephone Mode 4-12 
    						
    							Features and Specifications Manual T3 – 575
    Doc. No. 8201 - Release 1.0
    July 2003
    Three-Minute ReminderT- 3
    FEATURE 
    DESCRIPTIONThis feature provides a reminder tone that is heard every three minutes by
    the Multiline Terminal user who originated or answered an outside call.
    SYSTEM 
    AVAILABILITYTerminal Type
    All Multiline Terminals.
    Required Components
    None.
    OPERATING 
    PROCEDURES
    SERVICE 
    CONDITIONS
    General
    	The Three-Minute Reminder produces a tone every three minutes
    from the built-in speaker on the Multiline Terminal during incoming or
    outgoing trunk calls.
    	The timer starts counting when the Elapsed Call Timer begins. The
    timer begins immediately when an incoming call is answered.
    	The Three-Minute Reminder can be programmed as allowed or
    disallowed per Multiline Terminal.
    	The Three-Minute Reminder is provided for Add-On Conference calls.
    	The Three-Minute Reminder feature is not available for Single Line
    Telephones or for handsfree mode on a Multiline Terminal.
    GUIDE TO 
    FEATURE 
    PROGRAMMING
    Not applicable:
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-Line 
    Key1-8-08
    Station
    Page-Line 
    Key
    ¶+BTM43-Minute Alarm Selection4-94
    4When the system is at default this Memory Block must be programmed for the feature to be used. 
    						
    							July 2003 NEC Business Solutions Ltd
    576 – T3Three-Minute Reminder
    Doc. No. 8201 - Release 1.0
    July 2003
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    							Features and Specifications Manual T4 – 577
    Doc. No. 8201 - Release 1.0
    July 2003
    Tone OverrideT- 4
    FEATURE 
    DESCRIPTIONMultiline Terminal users calling a busy station and receiving a call waiting
    tone can generate a Tone Override that is heard by the originator and busy
    station. Multiline Terminal users may answer the Override by placing the
    existing call on hold.
    SYSTEM 
    AVAILABILITYTerminal Type
    All terminals.
    Required Components
    None.
    OPERATING 
    PROCEDURES
    1. Dial Access Code J to send the Tone Override (as set at default).
    2. Receive confirmation tone.
    3. Wait for the receiving party to answer the Tone Override, and then talk
    with party.
    1. Receive Tone Override.
    2. Press
    U, and talk with the party.
    SERVICE 
    CONDITIONSData Assignment
    	To send a Tone Override to another station is allowed or denied by
    Station Class of Service.
    	To receive a Tone Override is allowed or denied by Station Class of
    Service.
    After calling a station and receiving call waiting tone:
    To answer Tone Override: 
    						
    							July 2003 NEC Business Solutions Ltd
    578 – T4Tone Override
    Doc. No. 8201 - Release 1.0
    July 2003
    Restrictions
    	Tone Override can be accomplished only after receiving a call waiting
    tone.
    	An attempt to Tone Override a Multiline Terminal may be denied for the
    following reasons:
    zThe Multiline Terminal is set in the Do Not Disturb (DND) mode.
    zAuto Redial is activated.
    zDuring Station Programming.
    zThe Multiline Terminal is denied the ability to receive a Tone
    Override.
    zAnother station is already sending a Tone Override to this station.
    zAccount Code Entry is activated.
    General
    	One Tone Override at a time can be received at a Multiline Terminal.
    This Tone Override is heard over the handset and speaker (if the
    receiving party is off-hook with the handset).
    	If a Multiline Terminal is assigned for Data Line Security, a Tone
    Override is not heard over the handset; however, the Tone Override is
    sent and heard from the speaker when the Multiline Terminal user is
    off-hook with the handset.
    	Tone Override is allowed from a Single Line Telephone until the PBR
    times out (default: 10 seconds).
    	If Tone Override is used from a Dial Pulse Single Line Telephone,
    default Access Code 
    4 must be changed to a numerical digit.
    GUIDE TO 
    FEATURE 
    PROGRAMMING
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-Line 
    Key1-8-08
    Station
    Page-Line 
    Key
    ¶+BTSClass of Service (Station) Feature Selection 2 1-8-08 1-8, 3-3
    ¶+BTTStation to Class of Service Feature Assignment 4-17
    ¶+BTTSLT Data Line Security Assignment 4-90 
    						
    							Features and Specifications Manual T5 – 579
    Doc. No. 8201 - Release 1.0
    July 2003
    Trunk QueuingT- 5
    FEATURE 
    DESCRIPTIONThe Trunk Queuing feature allows a station user to increase call processing
    efficiency. When all outside lines or a selected line are busy, telephone
    users can queue onto the busy line. When a line becomes available, the
    system provides an internal incoming ring to the queuing station. If the line
    is no longer needed, before the line becomes available, the queue request
    is cancelled by dialling an Access Code. Each station can queue an outside
    line by selecting the specific trunk in the queue procedure. This feature
    allows a station user to set trunk queuing to the specified trunk, internal
    Trunk group, or Route Advance Block.
    SYSTEM 
    AVAILABILITYTerminal Type
    All terminals.
    Required Components
    None.
    OPERATING 
    PROCEDURES
    1. Press the desired busy outside line key.
    2. Receive busy tone.
    3. Dial the Trunk Queuing Access Code (default: 
    GH).
    4. Restore the handset.
    - OR -
    Dial the Access Code for outside line.
    5. Receive busy tone.
    6. Dial the Trunk Queuing Access Code (default: 
    GH).
    7. Restore the handset.
    To use this feature from a Multiline Telephone when all outside lines 
    are busy: 
    						
    							July 2003 NEC Business Solutions Ltd
    580 – T5Trunk Queuing
    Doc. No. 8201 - Release 1.0
    July 2003
    1. Dial the Access Code for outside line.
    2. Receive busy tone.
    3. Dial the Trunk Queuing Access Code (default: 
    GH).
    4. Restore the handset.
    1. Receive internal ringing tone.
    2. Lift the handset or press
    P.
    3. Receive the outside dial tone.
    4. Dial the desired number.
    1. Lift the handset or press
    P.
    2. Receive internal dial tone.
    3. Dial the Trunk Queuing Cancel Access Code (default: 
    GI).
    4. Restore the handset.
    SERVICE 
    CONDITIONSRestrictions
    	Trunk Queuing cannot be set on an outgoing restricted line. If it is
    attempted, reorder tone is provided.
    General
    	A station that has Trunk Queuing set is notified via internal ringing tone
    if the station is idle, and the queued outside line becomes free.
    Multiline Terminals with an LCD receive the message LINE IDLE when
    the outside line becomes free. The Multiline Terminal user goes off-
    hook to receive outside line dial tone.
    	Incoming ringing calls have priority over CO/PBX line queuing.
    	If two or more stations are queued to the same outside line, Trunk
    Group, or Route Advance Block, a ringing tone is sent to the Multiline
    Terminals in the order set, indicating that the queued outside line is
    now free.
    To use this feature from a Single Line Telephone when all outside 
    lines are busy:
    To use this feature from a Multiline Terminal or a Single Line 
    Telephone when an outside line becomes available:
    To cancel this feature from a Multiline Terminal or a Single Line 
    Telephone: 
    						
    							Xen IPK Features and Specifications Manual
    Features and Specifications Manual T5 – 581
    Doc. No. 8201 - Release 1.0
    July 2003
    	If the queued outside line is not seized within the time specified in
    System Programming, the queuing is released (default: 10 seconds.)
    	If a station that has set Trunk Queuing sets another queue, the original
    Trunk Queue is cancelled.
    	If a station with a CO/PBX queue set is busy on a different call when
    the queued line becomes available, the outside line can be seized by
    another station. Trunk Queuing is still set until both the trunk and
    station are idle at the same time.
    	The station user that set an outside line queue can cancel it by dialling
    an Access Code.
    	When the station user places an outside call using LCR, Trunk
    Queuing cannot be set.
    	When Call Appearance keys are in use, Trunk Queuing cannot be set
    on the busy Call Appearance key.
    GUIDE TO 
    FEATURE 
    PROGRAMMING
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-Line 
    Key1-8-08
    Station
    Page-Line 
    Key
    ¶+BTSClass of Service (Station) Feature Selection 2 1-8-08 1-2
    ¶+BTTStation to Class of Service Feature Assignment 4-17
    ¶+BTTrunk Queuing Timeout Selection 1-1-37 
    						
    							July 2003 NEC Business Solutions Ltd
    582 – T5Trunk Queuing
    Doc. No. 8201 - Release 1.0
    July 2003
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