NEC Xen Ipk Features And Specifications Manual
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Features and Specifications Manual B4 – 121 Doc. No. 8201 - Release 1.0 July 2003 Battery Backup - System MemoryB-4 FEATURE DESCRIPTIONA battery is provided on the CPUI( )-U( ) ETU, to retain System Program Memory if power fails. When fully charged, the battery maintains backup power for approximately 21 days. System Data, Speed Dial Memories, and Clock/Calendar are among the functions protected by the backup battery. When power is restored, the system returns to normal operation. SYSTEM AVAILABILITYTerminal Type Not applicable. Required Components None. OPERATING PROCEDURES SERVICE CONDITIONS Restrictions Battery backup on the CPUI( )-U( ) ETU Unit does not protect the following: 1. Automatic Callback 2. Off-line Status (for programming system or station assignments) 3. Automatic Redial 4. Trunk Queuing General The battery connector on the CPUI( )-U( ) ETU Unit should be disconnected during long term storage but must be connected (protection against loss of power) at the time of installation to provide battery backup for System Memory. When fully charged, the battery retains System Memory for approximately 21 days. Not applicable:
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July 2003 NEC Business Solutions Ltd 122 – B4Battery Backup - System Memory Doc. No. 8201 - Release 1.0 July 2003 Battery backup on the CPUI( )-U( ) ETU Unit retains memory for the following functions: 1. System Program 2. Night Transfer Status 3. Call Forwarding 4. Callback Request 5. Speed Dial Memories (System/Station) 6. Clock/Calendar 7. Do Not Disturb (DND) 8. Save and Repeat 9. Store and Repeat 10. Last Number Redial 11. Message Waiting 12. Microphone Status 13. Station Lock (Set and Password) 14. Timed Alarm 15. Customised Message 16. Voice Mail Message 17. Feature Access and One-Touch Keys 18. Volume Set Level 19. Automatic Attendant Mode 20. Automatic Trunk-to-Trunk Transfer Mode 21. General Purpose Relay setting During normal operation, the batteries are continually recharged via a built-in charging circuit. The backup battery on the CPUI( )-U( ) ETU should be replaced every 2 years. Refer to the Xen IPK System Hardware manual for further details. RELATED FEATURES LISTFeature NumberFeature Name B-5 Battery Backup - System Power
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Features and Specifications Manual B5 – 123 Doc. No. 8201 - Release 1.0 July 2003 Battery Backup - System PowerB-5 FEATURE DESCRIPTIONA built-in battery provides complete system operating power for approximately 30 minutes during commercial power outages. If optional locally provided batteries are connected and fully charged, full system operation can be maintained for an extended time. Actual time depends on system configuration, traffic conditions, and the capacity of the batteries being used. SYSTEM AVAILABILITYTerminal Type Not applicable. Required Components B64-U( ) KSU OPERATING PROCEDURES SERVICE CONDITIONS General During normal operation, the batteries are continually being recharged via a built-in charging circuit. The B64-U( ) KSU is equipped with batteries for system battery backup. RELATED FEATURES LIST Not applicable. Feature NumberFeature Name N/A N/A
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July 2003 NEC Business Solutions Ltd 124 – B5Battery Backup - System Power Doc. No. 8201 - Release 1.0 July 2003 THIS PAGE INTENTIONALLY LEFT BLANK
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Features and Specifications Manual B6 – 125 Doc. No. 8201 - Release 1.0 July 2003 Busy Lamp Field on Multiline TerminalsB-6 FEATURE DESCRIPTIONThe Busy Lamp Field (BLF) feature indicates station status with LEDs. The LEDs light for Feature Access keys and One-Touch keys (when applicable) programmed for Direct Station Selection (DSS). This allows Multiline Terminal users to determine at a glance if a station is in use. SYSTEM AVAILABILITYTerminal Type DTR/DTU-8D-( ) TEL Up to 8 line keys DTR/DTU-16D-( ) TEL Up to 8 line keys DTR-16LD-1A TEL Up to 16 line keys* DTR/DTU-32D-( ) TEL Up to 16/24 line keys and 16/8 One-Touch keys * The 16LD telephone indicates BLF status by an LCD indicator. Required Components None. OPERATING PROCEDURES 1. PressT. 2. Press Q. 3. Press the Feature Access key. 4. Dial A. 5. Dial the station number. 6. Dial A (optional step, toggles call between voice and tone). 7. Press T. To program the Feature Access key for DSS/BLF:
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July 2003 NEC Business Solutions Ltd 126 – B6 Busy Lamp Field on Multiline Terminals Doc. No. 8201 - Release 1.0 July 2003 1. PressT. 2. Press Q. 3. Press the One-Touch key. 4. Dial A. 5. Dial the station number. 6. Dial A (optional step, toggles call between voice and tone). 7. Press T. SERVICE CONDITIONSData Assignment System Speed Dial (100 mode) must be assigned in System Programming to enable programming line keys as Feature Access keys. The user can then assign Feature Access keys as DSS/ BLF keys. General A single colour LED (red only) is used to indicate the following station status: Local power is not required for the BLF function on a Multiline Terminal. The Attendant Add-On Console requires an AC transformer that is provided with the console. Assignment of One-Touch keys for Direct Station Selection (DSS) with busy lamp indications is programmable by the user from the Multiline Terminal. Any existing station can be assigned. To program the One-Touch key for DSS/BLF: LED is Flashing: Station is in Do Not Disturb (DND) or Call Forward - All Calls, Break Mode. LED is Winking: Station is Off-Line (to program). Station is accessing FNC features. LED On: Station is busy, receiving Voice Announcement, receiving Internal/DIT/ANA/TIE/DID ringing signal, or was put on hold. LED Off: Station is idle, receiving CO/PB call, receiving CO/ PBX transferred call, or receiving recall.
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Xen IPK Features and Specifications Manual Features and Specifications Manual B6 – 127 Doc. No. 8201 - Release 1.0 July 2003 GUIDE TO FEATURE PROGRAMMING Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BE Speed Dial Buffer Allocation 1-1-35 ¶+BTM Line Key Selection for Telephone Mode 4-12
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July 2003 NEC Business Solutions Ltd 128 – B6 Busy Lamp Field on Multiline Terminals Doc. No. 8201 - Release 1.0 July 2003 THIS PAGE INTENTIONALLY LEFT BLANK
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Features and Specifications Manual C1 – 129 Doc. No. 8201 - Release 1.0 July 2003 Call Alert NotificationC-1 FEATURE DESCRIPTIONThe Call Alert Notification feature allows station users to receive an alert tone, flashing ICM, Large LED, and LCD identification when an incoming caller has called while the user station is busy. This allows the station user to put the current call on hold to answer a second call, increasing call handling abilities. This feature works with Call Forward BNA so the second incoming call is queued to the station for 8 seconds (default) before the forward is provided. SYSTEM AVAILABILITYTerminal Type All terminals. Required Components None. OPERATING PROCEDURES 1. PressO. The first call is put on hold. 2. Incoming caller is automatically connected. 1. Go on-hook on the first call. 2. Go off-hook to answer the incoming call. SERVICE CONDITIONSData Assignment If a station that has Call Forward - Busy assigned receives a second call, this call follows the Call Forward - Busy setting either immediately or after the Call Forward - No Answer timer has expired. When Data Line Security is assigned to a Multiline Terminal that allows Call Alert Notification in Class of Service, the tone is heard only through the speaker of the Multiline Terminal. To answer an incoming DIT, DID, Tie line, or Automated Attendant transferred call on a Multiline Terminal after receiving a Call Alert Notification, while talking with another party: To answer the incoming call on any station (single-line station in particular) after receiving a Call Alert Notification, while talking with another party:
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July 2003 NEC Business Solutions Ltd 130 – C1Call Alert Notification Doc. No. 8201 - Release 1.0 July 2003 Restrictions If a station that has set DND receives a second call, no Call Alert Notification tone is provided. A station does not receive Call Alert Notification if the Automatic Redial feature is activated. General This feature is provided for DID, DIT, Tie line, internal transferred calls, and Automated Attendant transferred calls. If an Automated Attendant transferred call does not get answered and changes to a normal CO ringing, the Call Alert Notification is no longer provided at the station receiving the transferred call. If a station that has Call Forward - No Answer assigned receives a second call, this call follows the Call Forward - No Answer timer before it is forwarded. If a station is already receiving a Call Alert Notification, an additional internal call to this station provides Busy tone to the caller. If Call Forward - Busy was set, the internal call follows this forward setting. Incoming Call Alert Notification to Multiline Terminals is as follows: zICM and Large LED flash. zLCD shows second incoming call. zA Call Alert Notification tone of 0.8 seconds is provided to the called party. There is no LCD indication to show a second call is ringing in when using the Store and Repeat feature. Incoming Call Alert Notification to Single Line Telephones is as follows: zA Call Alert Notification tone of 0.8 seconds is provided to the called party. The calling party hears the following when the called station is already on another call: zAutomated Attendant, DIT, DID, and Tie line callers hear ringback tone. zInternal callers hear call waiting, allowing Step Calling to be used. If a station is the Master Hunt Number for a Station Hunt group, the second call follows the Station Hunt Group assignment. If all agents in this group are busy, then Call Alert Notification is given to the called party and the call remains at the master station. Multiple incoming calls, except internal and Automated Attendant transferred calls, continue to ring at a station that is busy. However, the LCD of this station only indicates the first call waiting to be answered. ACD agents who are busy on a call do not receive Call Alert Notification if another ACD call is received, Call Alert Notification is provided if a call is transferred to the station and not the pilot.