NEC Xen Ipk Features And Specifications Manual
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Features and Specifications Manual H2 – 341 Doc. No. 8201 - Release 1.0 July 2003 Handsfree AnswerbackH-2 FEATURE DESCRIPTIONEach Multiline Terminal is equipped with a microphone for Handsfree Answerback during internal voice calls. Microphone status is indicated by a MIC LED located on each Multiline Terminal. The MIC key or Feature Access Code is used to mute the microphone to ensure privacy. SYSTEM AVAILABILITYTerminal Type All Multiline Terminals. Required Components None. OPERATING PROCEDURES 1. PressT. 2. Dial A. - OR - Press the programmable line key assigned as a MIC ON/OFF key. - OR - Press the Push to Mute button on the external microphone on the HFU-U( ) Unit. 1. Ensure MIC LED is on. 2. Talk with calling party. SERVICE CONDITIONSData Assignment A programmable line key can be assigned as a MIC ON/OFF key. Restrictions If a station is signalled by a tone signal, the station user cannot respond with Handsfree Answerback, unless the calling party changes to voice call. This feature works only for incoming internal voice calls. To turn microphone ON/OFF: To use this feature when receiving an internal voice call:
July 2003 NEC Business Solutions Ltd 342 – H2Handsfree Answerback Doc. No. 8201 - Release 1.0 July 2003 General Multiline Terminal MIC LED must be turned on. The calling station controls the voice announcement or ringing signal. Multiline Terminal users can receive voice calls from Single Line Telephone users. Group Call Pickup and Call Forwarding do not operate for voice announcement calls. RELATED FEATURES LIST GUIDE TO FEATURE PROGRAMMINGFeature NumberFeature Name I-4 Internal Voice/Tone Signalling Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BIIntercom Call Voice/Tone Signal Selection 1-2-01 ¶+BTDDSS Call Voice/Tone Signal Selection 1-6-03 ¶+BAIntercom Feature access Code Assignment 1-2-24 001 ¶+BNLine Key Selection 2-05 ¶+BNLine Key Selection for Tenant Mode 2-06 ¶+BTMLine Key Selection for Telephone Mode 4-12
Features and Specifications Manual H3 – 343 Doc. No. 8201 - Release 1.0 July 2003 Handsfree Dialling and MonitoringH-3 FEATURE DESCRIPTIONThe Handsfree Dialling and Monitoring feature enables all Multiline Terminal users to dial and monitor calls without using the handset. This feature frees the user to perform other tasks while waiting for a call to be answered or while on hold. SYSTEM AVAILABILITYTerminal Type All Multiline Terminals. Required Components None. OPERATING PROCEDURES 1. Press P. 2. Use any dialling method allowed by the system. 3. When the party answers, talk using the handset or built-in Handsfree Unit if enabled. 4. If a no answer or busy tone is received, prospect disconnect the line. 1. Press P. 2. Restore the handset. SERVICE CONDITIONSRestrictions This feature is available only on Multiline Terminals. General A Multiline Terminal is considered off-hook by the system when this feature is used. This feature may be used for internal and outside calls. Monitoring volume may be adjusted using the volume control on the Multiline Terminal. To use handsfree dialling: To use monitoring with a call in progress:
July 2003 NEC Business Solutions Ltd 344 – H3Handsfree Dialling and Monitoring Doc. No. 8201 - Release 1.0 July 2003 When a Multiline Terminal user lifts the handset, the monitoring condition is automatically released, and the Speaker LED goes off. The Multiline Terminal must remain in monitor mode when Automatic Redial is being used. RELATED FEATURES LISTFeature NumberFeature Name A-24 Automatic Hold
Features and Specifications Manual H4 – 345 Doc. No. 8201 - Release 1.0 July 2003 Headset Connection (Built In)H-4 FEATURE DESCRIPTIONA headset can be connected directly to a Dterm Series i or DTU-type Multiline Terminal. This eliminates the need for an external headset switch. In addition, a headset ON/OFF key can be assigned to the terminal to allow easy operation of the headset. SYSTEM AVAILABILITYTerminal Type All Multiline Terminals. Required Components None. OPERATING PROCEDURES 1. Press the headset ON/OFF key. 2. Dial the desired number and talk. 1. At the end of a conversation, press the headset ON/OFF key. 2. Call is disconnected. SERVICE CONDITIONSGeneral This feature works with several compatible capsule-only type headsets. Note:Capsule-only type headsets do not require external power. The Multiline Terminal provides a built-in headset amplifier and volume control. The headset ON/OFF Feature Access key must be programmed in System Programming. RELATED FEATURES LIST To make a call: To end a call: Feature NumberFeature Name F-1 Feature Access – User Programmable
July 2003 NEC Business Solutions Ltd 346 – H4Headset Connection (Built In) Doc. No. 8201 - Release 1.0 July 2003 GUIDE TO FEATURE PROGRAMMING Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BNLine Key Selection 2-05 ¶+BNLine Key Selection for Tenant 2-06 ¶+BTM4Line Key Selection for Telephone Mode4-12 4When the system is at default this Memory Block must be programmed for the feature to be used.
Features and Specifications Manual H5 – 347 Doc. No. 8201 - Release 1.0 July 2003 Hold With Recall (Exclusive & Non- Exclusive)H-5 FEATURE DESCRIPTIONStation users can place a call on Hold, to free the station for other calls. Multiline Terminal users can use Exclusive Hold (a held line can only be picked up at the station that put the line on hold) and Non-Exclusive Hold (a held line can be picked up at any station that has access to that line). Single Line Telephone users place calls on Exclusive Hold. A call on hold for longer than a preprogrammed interval generates a recall at the originating station. When the recalled Multiline Terminal is idle, an audible signal and an LCD indication (if equipped) are provided to indicate that the line is recalling. SYSTEM AVAILABILITYTerminal Type All terminals. Required Components None. OPERATING PROCEDURES 1. PressU. 2. To retrieve a Non-Exclusive Hold call, press the flashing line key or Call Appearance Key. 1. Press Tand thenU. 2. To retrieve an Exclusive Hold call, press the flashing line key or Call Appearance Key. To execute from a Multiline Terminal with an outside call in progress (Non-Exclusive Hold): To execute from a Multiline Terminal with an outside call in progress (Exclusive Hold):
July 2003 NEC Business Solutions Ltd 348 – H5 Hold With Recall (Exclusive & Non- Exclusive) Doc. No. 8201 - Release 1.0 July 2003 1. Momentarily press the hookswitch; the call is placed on Exclusive Hold. If the handset is returned to the cradle, the call recalls immediately. 2. To retrieve a held call, momentarily press the hookswitch; the held call is connected. - OR - To retrieve a held call, return the handset to the cradle. 3. When recall begins, lift the handset and the call is connected. SERVICE CONDITIONSMULTILINE TERMINAL Non-Exclusive Hold After Non-Exclusive Hold is set, the user can originate or answer other calls. Any station with the same outside line or programmed Call Appearance key can pick up the held call. A CO/PBX call on Non-Exclusive Hold can be picked up by dialling an Access Code (Specified Line Seizure) if assigned in System Programming. After a preprogrammed time (default: 1 minute), the held or parked line recalls to the station where the call was placed on Hold. The station where the Hold originated receives an I-Hold indication (flashing green LED). The LED associated with the held line key flashes red on all other Multiline Terminals. Exclusive Hold After Exclusive Hold is set, the user can originate or answer other calls. If assigned, a call is held on a CO line key appearance. If not assigned, the call is exclusively held on Call Appearance key. Only the station where the Exclusive Hold was set can retrieve the held call, until the call recalls. After a preprogrammed time (default: 1 minute), the held line recalls to the station where the call was placed on hold and the held call changes to Non-Exclusive Hold. The LED of other Multiline Terminals for the held line have a red LED steadily lit until the call recalls. Exclusive Hold and Non-Exclusive Hold Recall time intervals can be adjusted independently of one another. To execute from a Single Line Telephone with a Call in progress:
Xen IPK Features and Specifications Manual Features and Specifications Manual H5 – 349 Doc. No. 8201 - Release 1.0 July 2003 Hold Recall Provides a timed reminder to the user that a call was placed on hold. When a held line recalls, Multiline Terminals equipped with an LCD receive the following information: the upper LCD line shows the recalling outside line number, the lower LCD line shows the station number the call was held at and the station number where the call was transferred (used for recalling Ring Transfer or Camp-On calls). Non-Exclusive Hold, Ring Transfer, Hold Recall, Call Park System, and Attendant Ring Transfer/Camp-On have separate Recall Timers. For Multiline Terminals, internally held calls do not recall. A Recall Tone is provided when the handset is on-hook. Off-key ringing is not provided if the handset is off-hook. Single Line Telephone If the user goes on-hook during Exclusive Hold, a recall immediately follows. When a line is holding on a Multiline Terminal, the red LED is steadily lit until the Exclusive Hold Recall Timer expires. The System Call Park feature can be used to put calls on hold. GUIDE TO FEATURE PROGRAMMING Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BMHold Recall Time Selection (Non-Exclusive Hold) 1-1-03 ¶+BMHold Recall Time Selection (Exclusive) 1-1-63 ¶+BTMHold/Transfer Recall Display Selection 4-30
July 2003 NEC Business Solutions Ltd 350 – H5 Hold With Recall (Exclusive & Non- Exclusive) Doc. No. 8201 - Release 1.0 July 2003 THIS PAGE INTENTIONALLY LEFT BLANK