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NEC Xen Ipk Features And Specifications Manual

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    							Features and Specifications Manual C6 – 151
    Doc. No. 8201 - Release 1.0
    July 2003
    Caller ID - IncomingC-6
    FEATURE 
    DESCRIPTIONCaller ID displays the calling party telephone number and/or name on the
    LCD of the Multiline Terminal for CO incoming calls. Up to 16 Multiline
    Terminals that have CO ringing and/or CAR appearance assigned can
    automatically display Caller ID information during an incoming call. Multiline
    Terminals that are not part of these 16 terminals can display Caller ID if they
    have the appropriate class of service by manual operation. After the CO call
    has been answered the Caller ID information will follow the call wherever it
    is transferred to.
    SYSTEM 
    AVAILABILITYTerminal Type
    All Multiline Terminals with an LCD.
    Required Components
    COID(4)-U( ) ETU, COID(8)-U( ) ETU, BRT(4)-U( ) ETU, or PRT(1)-U( )
    ETU to receive Caller ID indication from a central office.
    MIFM-U( ) ETU with KMM( )UA installed when Caller ID Scrolling or Call
    Return are desired.
    OPERATING 
    PROCEDURES
    Press the Scroll/Directory to display the last incoming Caller ID. Repeatedly
    press the Scroll/Directory to display additional Caller ID names/numbers. (A
    maximum of 50 Caller ID names/numbers are displayed.)
    
    The Scroll key is programmed in System Programming using the Line Key 
    Selection for the Telephone Mode Memory Block. Refer to the IPK System 
    Programming Manual for instructions.
    Go off-hook. The system automatically accesses an outside line and dials
    the ID number displayed on the LCD.
    To display a stored Caller ID:
    To return a call to the name/number displayed on the LCD: 
    						
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    For Multiline Terminals without automatic Caller ID display but which have
    an appropriate class of service assigned, the following key sequences will
    also display Caller ID indication: Feature key + CO key, Feature key + CAR
    key, or Feature key + Answer key.
    SERVICE 
    CONDITIONSData Assignment:
    Caller ID Indication (Analogue Trunks)
    	Use Memory Block 7-1 (Card Interface Slot Assignment) to specify the
    COID(4)-U(  ), COID(8)-U(  ), COID(4)-U(  ) or MIFM-U(  ) ETU.
    	Use Memory Block 1-1-78 (Caller ID Display Assignment for System
    Mode) to assign up to 15 Multiline Display Terminals to display Caller
    ID indication for incoming calls.
    	Use Memory Block 4-49 (Caller ID Display for CAR Key Assignment)
    to assign one Multiline Terminal per CAR Key to display Caller ID
    indication for incoming calls.
    	Use Memory Block 3-44 (Caller ID Display Assignment for CO/
    PBX Line) to assign the Caller ID Display for normal incoming CO/
    PBX calls.
    	Use Memory Block 3-71 (Caller Name Display Assignment) to specify
    whether the network name or speed dial name match is to
    be displayed.
    	Use Memory Block 1-8-08 [Class of Service (Station) Feature
    Selection 2] Page 4 LK3 to Allow (LED On) or Deny (default: LED Off)
    Caller ID.
    	Use Memory Block 1-8-08 [Class of Service (Station) Feature
    Selection 2] Page 4 LK4 to Allow (LED On) Caller ID Number display
    or Deny (default: LED Off) to display the Caller ID Name, when Name
    and Number are received.
    	Use Memory Block 1-8-08 [Class of Service (Station) Feature
    Selection 2] Page 5 LK7 to Allow (LED On) or Deny (default: LED Off)
    to display on two rows of the MLT. Both the name and number must be
    received from the network. Page 4 LK4 selects the position of the
    name or number on the Display for stations assigned to the Class of
    Service. When Page 4 LK4 is On, the number is displayed on the top
    line of the display. When Page 4 LK4 is Off, the name is displayed on
    the top line of the display.
    	Use Memory Block 4-17 (Station to Class of Service Feature
    Assignment) to make each station Class of Service Assignment.
    	Use Memory Block 4-01 [CO/PBX Ring Assignment (Day Mode)] or 4-
    02 [CO/PBX Ring Assignment (Night Mode)] to make the CO/PBX
    ringing assignments.
    Manual Operation: 
    						
    							Xen IPK Features and Specifications Manual
    Features and Specifications Manual C6 – 153
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    	Use Memory Block 3-53 (Caller Name Indication Selection) to allow
    the name (NAM) (default: NUM) to be displayed When system speed
    dial buffers are assigned number and name and when the Caller ID
    number information matches an assigned speed dial number. 
    	When the name is not included in the Caller ID information, Memory
    Block 3-53 (Caller Name Indication Selection) compares the Caller ID
    information with the dial data in the speed dial area. When the
    numbers match, the name in the speed dial area is used as the name.
    	When a CAR key is assigned on the Multiline Terminal and a DIT/ANA
    or VRS/Automated Attendant transferred call is received at the CAR,
    the following assignments are required:
    zUse Memory Block 4-41 (SIE/CAR Ringing Line Preference Selection)
    to specify whether to allow (default: YS) or deny (NO) Ringing Line
    Preference (go off-hook or press speaker key) on all telephones that
    are assigned to CAR keys.
    zAssign the Multiline Terminal with the CAR key as part of the Caller
    ID group.
    Scrolling Caller ID with Return Call
    	Use Memory Block 7-3-04 [MIF (Caller ID) Assignment) to specify
    Scrolling and/or Out Dial function to the MIFM-U( ) ETU with
    KMM( )UA Unit.
    	Use Memory Block 4-44 (Caller ID Preset Dial Outgoing CO Selection)
    to assign the Trunk Group, Route Advance Group, or Closed
    Numbering Group that is seized for Caller ID Outgoing Calls.
    	Use Memory Block 4-12 (Line Key Selection for Telephone Mode) to
    assign the Scroll Key to a line key for each Multiline Terminal using the
    Scroll Feature.
    Restrictions
    	To receive Caller ID Indication, the COID(4)/(8)-U(  ) ETU, BRT(4)-U(  )
    ETU or PRT(1)-U( ) ETU must be installed.
    	SIE incoming calls do not support Caller ID Indication even when the
    Multiline Terminal is ringing.
    	The user can press the Feature key and then the flashing red CO line
    key (incoming CO call), CAR key or 
    O key to display Caller ID.
    	A maximum of 16 stations can display Caller ID. - Five users can
    access the Scroll function at the same time. IN USE is displayed on
    the Multiline terminal of another user that tries to access it.
    	A maximum of 13 characters can be displayed on the LCD for Caller
    ID Name/Number.
    	Caller ID scrolling and automatic dial out features require installation
    of the MIFM-U(  ) ETU with attached KMM( )UA Unit. 
    						
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    	When a call transferred to a station goes unanswered and is
    transferred again, Caller ID information is not stored in the scrolling bin
    at that station.
    	Due to variations in the caller ID information received from the
    network, Display Number/Call Back Number may not function as
    described in New Zealand.
    General:
    Caller ID Indication (Analogue Trunks)
    	When the CO line key, CAR key or ANSWER key is flashing red
    (Incoming CO call), the user can press Feature + Key to display Caller
    ID even when Caller ID is not normally displayed.
    	When the telephone company sends the caller name and number, the
    name or the number is displayed on the LCD while the Multiline
    Terminal is ringing. When the telephone company sends the caller
    number only, it is displayed on the top line of the LCD while the
    Multiline Terminal is ringing.
    	A maximum of 15 Multiline Terminals can be assigned to display Caller
    ID for normal incoming CO calls system-wide. A sixteenth Multiline
    Terminal can be assigned to display Caller ID for normal incoming CO
    calls per CO line. These 16 Multiline Terminals constitute a Caller ID
    group. An answered call can be transferred to any station in the
    system, and Caller ID is displayed at that station.
    	Press the green line key where the CO call resides during a CO call, to
    verify the Caller ID. When the telephone company provides both Name
    and Number (depending on the system assignment) they are
    displayed for 5 seconds, followed by the remaining information.
    	When the telephone company sends the caller name and number, the
    name or the number is displayed on the LCD while the Multiline
    Terminal is ringing. When the telephone company sends the caller
    number only, it is displayed on the top line of the LCD while the
    Multiline Terminal is ringing.
    	When system speed dial buffers are assigned number and name, the
    name can be displayed when the Caller ID number information
    matches a speed dial number. This is only applicable for the first 100
    (000 - 099) system speed dials when the system has been set to 1000
    speed dials and first 80 (00 to 79) when the system has been set to
    100 system speed dials. Memory Block 3-53, Caller ID Name
    Indication assignment is used to allow this.
    	Caller ID Speed Dial matching will not take place if the speed dial
    number is incorrectly entered e.g., missing the Area Code.
    	A caller ID name matched from a system speed dial buffer will be
    displayed in preference to a caller ID name received from the network. 
    						
    							Xen IPK Features and Specifications Manual
    Features and Specifications Manual C6 – 155
    Doc. No. 8201 - Release 1.0
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    	When a Multiline Terminal is busy, the Caller ID is displayed for an
    incoming call.
    	When a Multiline Terminal is set for Do Not Disturb, the Caller ID is
    displayed for incoming calls.
    	When a Multiline Terminal receives multiple incoming calls, the first
    Caller ID is displayed. After the first call is answered, the second
    Caller ID is displayed.
    	The Caller ID Indication disappears:
    zWhen an incoming call is answered.
    zWhen an internal or ring transfer call is received.
    zWhen Feature Access, DSS, Redial, or Feature key is pressed.
    	The Caller ID number is printed on the SMDR printout for incoming
    calls that are answered at stations that can display Caller ID data. The
    name is not printed.
    	When a station is engaged in a voice over, whisper page, or brokers
    call, the station can display Caller ID until the process ends.
    	When an incoming call is answered before Caller ID is sent, the Caller
    ID is not displayed.
    	The following incoming calls display Caller ID on a Multiline terminal:
    zOrdinary CO Calls
    zDIT/ANA calls
    zVRS/AA calls
    zRing Transfer calls
    zCAR calls
    zACD/UCD calls
    zCalls with delayed ringing
    	When a Multiline Terminal displays Caller ID with off hook ringing and
    receives another incoming CO call, the Caller ID changes to the
    second caller.
    	When trunk name indication is assigned, the data in Memory Block 3-
    00 (Trunk Name/Number Assignment) is displayed on the Multiline
    Terminal assigned for Caller ID indication even when a terminal
    receives a caller name and number.
    	When hotline/prime line is set in Memory Block 4-23 (Prime Line/
    Hot Line Assignment, a station user can originate an outgoing call
    using Caller ID.  
    						
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    Scrolling Caller ID with Return Call
    	When the Scroll key is used, a maximum of 50 Caller IDs can be
    stored in System Memory. When 50 Caller IDs are stored and an
    additional call is answered, the first Caller ID is erased from System
    Memory. Press the Scroll key to display the stored Caller IDs. When
    you go Off-hook, the displayed Caller ID is automatically dialled.
    	When Scroll key is not pressed with five seconds of the last press, the
    LCD returns to idle, and Caller ID disappears.
    	The DIR (directory) key provided with the Dterm Series i Terminals
    performs the same function as the Caller ID Scroll Key.
    	When an outgoing call is made using the Scroll function, the call
    follows Code Restriction, Digit Restriction, and Least Cost Routing
    (LCR) or Automatic Carrier Routing (ACR). The LCR or ACR feature is
    required for the Scroll function to operate properly.
    	Caller ID data is not stored when the following conditions apply:
    	When Out of Area or Private characters are received, the MIFM-U(  )
    ETU does not store them in the Scroll Key buffer.
    RELATED 
    FEATURES LIST
    • MobileCall from a Mobile Telephone.
    • Pay PhoneCaller ID is sent from a pay phone.
    • Out of AreaData is sent from a CO that cannot process Caller ID 
    data.
    •PrivateCalling party disables Caller ID information for the 
    called party.
    • Data ErrorThe data stream includes an error.
    Feature 
    NumberFeature Name
    A-22 Automatic Carrier Routing
    C-17 Class of Service
    D-14 Do Not Disturb (DND)
    I-7 ISDN-BRI Trunk Connections
    I-8 ISDN-PRI Trunk Connections
    L-3 Least Cost Routing (LCR) 
    						
    							Features and Specifications Manual C7 – 157
    Doc. No. 8201 - Release 1.0
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    Caller ID - OutgoingC-7
    FEATURE 
    DESCRIPTIONThis feature allows extensions to present a specific Caller ID number to the
    called party via the ISDN network. This number is assigned per extension in
    system programming and identifies the specific extension which is making
    the call, rather than presenting the group number of the ISDN trunk on
    which the call is made. This number should generally fall within the
    allocated DID number range of the ISDN service and is authenticated by the
    network before being passing onto the called party. This facility applies to
    ISDN trunks assigned as DID only and may be network dependant.
    SYSTEM 
    AVAILABILITYTerminal Type
    All terminals.
    Required Components 
    PRT(1)-U(  ) ETU
    BRT(4)-U(  ) ETU
    CLKG( )-U( ) Unit
    OPERATING 
    PROCEDURESNone.
    SERVICE 
    CONDITIONSData Assignment
    	Use Memory Block 3-91 (Trunk Type Selection) to specify the BRI or
    PRI ISDN trunks as type DID.
    	Use Memory Block 4-47 (ISDN Directory Number Selection) to specify
    whether or not the station is allowed to present the assigned number
    in Memory Block 4-62 to the network for Caller ID information when
    trunks are assigned as DID in Memory Block 3-91.
    	Use Memory Block 4-62 (ISDN-PRI Directory Number Selection) to
    provide individual stations with the 10-digit number to be presented to
    the ISDN Network when trunks are assigned as DID in Memory Block
    3-91. User provided Call screening and presentation may or may not
    be needed from the ISDN provider. The area code must always be
    included, even for local numbers, minus the leading 0.
    (e.g. 03 (X=0~9) must be entered as 3XXXXXXXX). 
    						
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    General
    	ISDN (PRT or BRT) trunk types must be assigned as DID in
    Memory Block 3-91 for Memory Block 4-62 to provide the number to
    the ISDN Network.
    	A maximum of 13 digits may be entered as the extension-
    based outgoing caller ID number. This is assigned per station in
    system programming.
    	Caller ID numbers sent to the ISDN network are authenticated by the
    network ensuring they are within the assigned indial range of that
    ISDN service. If it is not then the Group Directory Number (GDN) will
    be inserted by the network instead.
    	This feature allows for multiple PRTs or a mix of PRT and BRT
    services, but care must be taken when specifying the outgoing DID
    trunk for an extension. The associated caller ID number must be within
    the indial range of the ISDN service selected. 
    	When using the feature Code Restriction Password Override, the
    extension-based outgoing Caller ID generated will be the number
    associated with the station from where the call is being made and not
    the station whose ID/Password has been entered.
    	When Memory block 4-47 is assigned as YES, and Memory Block 4-62
    has a number assigned, the setting in Memory Block 4-62 overrides
    the number set in Memory Block 3-52 when the station places an
    outgoing call using an ISDN service.
    	If CO is assigned in Memory Block 3-91, or Memory Block 4-62 is left
    unassigned, the number stored in Memory Block 3-52 (ISDN Trunk
    Directory Number Assignment) will be presented as the outgoing
    Caller ID. If Memory Block 3-52 is also unassigned, the ISDN network
    will insert the Group Directory Number for that interface.
    	For ICM calls to a station with Call Forward Off-Premise set, the
    outgoing trunk call will present the CLI assigned in MB 4-62 of the
    station initiating the ICM call. For DID/DIT calls to a station with Call
    Forward Off-Premise set, the outgoing trunk which was seized, or the
    network GDN if this is not programmed. 
    						
    							Xen IPK Features and Specifications Manual
    Features and Specifications Manual C7 – 159
    Doc. No. 8201 - Release 1.0
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    Figure A7-1:  Flow Chart 
    						
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