NEC Xen Ipk Features And Specifications Manual

							Features and Specifications Manual O1 – 443
Doc. No. 8201 - Release 1.0
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Off-Hook RingingO-1
FEATURE 
DESCRIPTIONThe Off-Hook Ringing feature alerts a Multiline Terminal user that an
incoming outside call is ringing to that station while the user is engaged on
another call. Off-Hook Ringing is provided through the built-in speaker of
the Multiline Terminal and at a lower volume than On-Hook Ringing.
SYSTEM 
AVAILABILITYTerminal Type
All Multiline Terminals.
Required Components
None.
OPERATING 
PROCEDURES
1. Go off-hook with the handset.
2. Dial the Access Code (default 
F0).
3. Dial 
A from the dial pad.
4. Press press
M(^ = increase) or (v = decrease) to increase/decrease
off-hook ringing volume.
5. Go on-hook.
SERVICE 
CONDITIONSData Assignment
	Off-Hook Ringing is assigned per station (default All stations have Off-
Hook Ringing).
Restrictions
	Off-Hook Ringing is not provided when the Multiline Terminal speaker
is activated or when the terminal is in Do Not Disturb (DND) mode.
General
	Off-Hook Ringing applies only to lines assigned to ring.
	At system default, Off-Hook Ringing tone volume is approximately 10
dB lower than On-Hook Ringing tone volume.
	The Off-Hook Ringing feature is effective when a headset is used.
	Off-Hook Ringing follows the Distinctive Ringing Pattern selection and
not Synchronous Ringing.
	Off-Hook Ringing is provided for calls to a Secondary Incoming
Extension when the station user is busy on an internal or outside call.
To set off-hook ringing volume: 
						

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RELATED 
FEATURES LIST
GUIDE TO 
FEATURE 
PROGRAMMINGFeature 
NumberFeature Name
D-14 Do Not Disturb (DND)
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-Line 
Key
¶+BAAccess Code (1-, 2-, 3-Digit) Assignment1-1-46/47/
48049
¶+BTSOff-Hook Ringing Selection 4-51
4When the system is at default this Memory Block must be programmed for the feature to be used. 
						

							Features and Specifications Manual O2 – 445
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Off-Premise ExtensionO-2
FEATURE 
DESCRIPTIONThis feature allows Single Line Telephones (SLTs) located remotely, up to
6km away, to access the Xen IPK System with the same ability as an on-
site Single Line Telephone. 
SYSTEM 
AVAILABILITYTerminal Type
Single Line Telephones.
Required components
OPX(2)-U(  ) ETU
OPERATING 
PROCEDURES
SERVICE 
CONDITIONS
Restrictions
	The OPX(2)-U(  ) ETU Unit does not support a connection to a Voice
Mail Unit at the remote site.
General
	Each OPX(2)-U(  ) ETU Unit provides two circuits.
	The maximum loop resistance between an OPX(2)-U(  ) ETU and an
Off-Premise Extension Single Line Telephone is 1800 ohms (including
Single Line Telephone set resistance).
	The OPX(2)-U( ) ETU Unit has a built-in ringer (RSG). This ETU
supports Synchronous Ringing and detects Dial Pulse/DTMF tones.
	In system programming, the OPX(2)-U(  ) ETU is considered to be the
same as an SLI(4)-U(  ) Unit.
	Maximum of 6 OPX(2)-U( ) ETUs are supported in an Xen IPK
Basic System.
	Maximum of 22 OPX(2)-U( ) ETUs are supported in a Xen IPK
Expanded System.
Normal programming assignments and call handling 
procedures apply: 
						

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GUIDE TO 
FEATURE 
PROGRAMMING
THIS PAGE INTENTIONALLY LEFT BLANK
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-
Line Key1-8-08
Station
Page-
Line Key
¶+BSCard Interface Slot Assignment 7-1 
						

							Features and Specifications Manual O3 – 447
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One-Touch/Feature 
Access KeyO-3
FEATURE 
DESCRIPTIONOne-Touch/Feature Access Keys are provided with Multiline Terminals to
allow a Multiline Terminal user to press a single, flexible Feature Access key
or One-Touch key to access many system features, System/Station Speed
Dial or Direct Station Selection without going off-hook first.
SYSTEM 
AVAILABILITYTerminal Type
All Multiline Terminals.
Required Components
None.
OPERATING 
PROCEDURES
SERVICE 
CONDITIONS
Restrictions
	Feature Access keys and One-Touch keys are similar in purpose and
capability. Up to 16 feature access keys are available depending on
system programming and available Line keys. One-Touch key
availability is controlled by the type of Multiline Terminal.
General
	You can press a single key to call a station, access a Speed Dial
buffer, or activate a feature.
	When the MIC key is programmed on a One-Touch or Feature Access
Key, set/cancel is operated by toggle.
	Trunk access can be programmed on a Feature Access or
One-Touch key.
	The following quantities of Feature Access Keys and One-Touch Keys
are available on each Multiline Terminal. BLF LED indication is
provided on each key, each for the One-Touch Keys of the ETW-24S-
1A (SW) TEL. The number of Feature Access Keys available depends
on the number of Line Keys and Single On/Off Keys assigned in
System Programming.
Refer to Related Features for the Operating Procedures: 
						

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	When programming Feature Access or One-Touch keys, the Conf key
can be used to backspace and erase an entry.
	Each One-Touch key can store up to 16 digits.
	Nesting Dial is allowed under One-Touch keys.
	When programming Feature Access or One-Touch keys, the following
feature keys can be entered and stored by first pressing the Answer
key, then pressing Recall, Feature, Conf, Redial, Speaker, Answer,
Transfer, or Hold.
RELATED 
FEATURES LIST
Terminal TypeFeature Access KeyOne-Touch Key
DTR/DTU-8D-1A( ) TEL80
DTR/DTU-16D-1A( ) TEL16 0
DTR/DTU-32D-1A( ) TEL16 16/8
DTR/DTP-2DT-1A(  ) TEL20
Feature 
NumberFeature Name
F-1 Feature Access – User Programmable
N-1 Nesting Dial
S-11 Speed Dial Stored Characters
S-10 Speed Dial – Station 
						

							Features and Specifications Manual P1 – 449
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PC Attendant ConsoleP-1
FEATURE 
DESCRIPTIONThe XenMail PC Attendant is a powerful Windows application that
integrates the major features of the traditional attendant position with the
power of a PC to form a robust database-driven application that increases
productivity and provides efficient, accurate call processing that is required
in today’s service oriented market.
PC Attendant runs on a the PC and communicates with the Xen IPK system
through a normal digital station port using the CT(A)-U( ) or CT(U)-U( )
Unit that is installed in the Multiline Terminal.
When calls come in to this station, PC Attendant displays the call
information on the PC and provides several options for handling calls
quickly and effectively. PC Attendant can be minimised to run in the
background and pop to the front when call activity occurs allowing the user
to handle the call either with the keyboard or mouse. PC Attendant users
can speak either through a headset or the Multiline Telephone.
SYSTEM 
AVAILABILITYTerminal Type
Multiline Terminals
Required Components
Pentium 166 or higher with a minimum of 32 MB RAM and a minimum
of 15 MB of free hard disk space.
Windows 95 or later.
CD ROM Drive.
MAPI compliant e-mail application (required if using the e-mail
features of PC Attendant).
Printer (required if using the printing features of the PC Attendant).
CT(A0-U( ) or CT(U)-U( ) Unit installed in a Multiline Terminal.
OPERATING 
PROCEDURESRefer to the XenMail PC Attendant Installation Manual. 
						

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SERVICE 
CONDITIONS	PC Attendant has three main components:
1.PC Attendant Application Software: This application runs on a PC
and provides the PC based GUI (Graphical User Interface) and
features.
2.TAPI Adapter: The CT(A) or CT(U) Adapter is installed in a 
Multiline Terminal and connects to a digital station line of the Xen 
IPK. PC Attendant communicates to the Xen IPK system through 
the TAPI Adapter.
3.Headset: The headset can be plugged into the Multiline 
Terminal and is used when making and receiving calls through 
PC Attendant. 
When the KTS is configured to support Caller ID indication, PC
Attendant displays the caller ID information on all incoming calls.
If Caller ID is available and the KTS is set up as a square system (i.e.
Line Key 1 = CO1, Line Key 2 = CO2, ...), Caller IDs for multiple CO
calls coming into the PC Attendant simultaneously may swap on the
PC call window indication for those calls. For this reason, NEC does
not recommend using caller ID with this product unless the station is
set up with CAP keys (Call Appearance Keys). When CAP keys are
assigned, Caller ID works properly. Refer to the Xen IPK System
Programming Manual for details on CAP key setup.
	PC Attendant can monitor a maximum of 30 DSS/BLF buttons.
	An unlimited number of stations can be entered into the database.
Each station record can contain information such as the station user
name, address, extension number, e-mail address, pager, other
telephone numbers (i.e. cellular, pager, home). Each station record
can also show the MONITOR status of that telephone (BUSY, IDLE, or
DND). Special notes can also be entered for each station. These notes
can provide more details about the station user such as availability,
schedule, meetings, and more.
	Intelligent Configuration Wizard: the Configuration Wizard guides
users through the setup procedure making installation easy. Answer
the Wizard questions, such as “How many DSS keys?”, and the
Wizard auto-programs the DSS/BLF buttons.
	The Wizard automatically programs up to 20 DSS/BLF buttons based
on connected telephone types. Other DSS/BLF buttons must be
manually programmed as Feature keys. 
						

							Xen IPK Features and Specifications Manual
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	PC Attendant supports a maximum of 24 lines. However, each
additional DSS/BLF programmed beyond the value in the Maximum
Number of DSS/BLF Buttons Wizard Auto-Programs column, reduces
the maximum number of 24 lines by one. Line refers to CO lines,
Secondary Incoming Extension (SIE), Call Arrival Keys (CAR keys), or
Call Appearance Keys (CAP Keys). 
	Multiline Functionality: PC Attendant can handle multiple incoming and
outgoing calls and maintain and display the status of each.
	Call Log Capture tracks all incoming and outgoing calls received
and made by an attendant displaying the caller ID and duration of
each call.
	Unlimited personal speed dial buttons can be added on the
user interface.
	PC Attendant provides major attendant functions such as NIGHT
MODE set, ZONE PAGING, QUICK TRF to VM, and more. With the
Flexible Smart Panel controls, feature buttons are displayed based on
the appropriate call state. Buttons can be added or deleted to suit the
user needs.
	Live Record to WAV File with E-Mail Option: if someone leaves a
message that is too long and fast to type, click the record button and
save the conversation to the hard disk on the PC as a WAV file. The
sound recorded message can then be e-mailed to the intended
recipient.
Note:Recording telephone conversations may be illegal under certain
circumstances and laws; consult a legal advisor before recording a
telephone conversation. Some federal and state laws require the
party recording a telephone conversation to use an alert tone to
notify all parties to the telephone conversation. Some of these laws
provide strict penalties for illegal recording of telephone
conversations.
	To e-mail the message, a MAPI compliant e-mail application
is required.
Connected 
Telephone TypeMaximum Number of DSS/
BLF Buttons Wizard Auto-
ProgramsMaximum DSS/BLFs 
XenMail Monitors
NONE 20 30
DTU-32D 16 26
DTU-16D 0 10
DTR-16D 20 30 
						

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	Message Pad with E-Mail Option
Click the TAKE MSG button and a message pad pops up with the
name or number of the caller and date and time already filled in. Enter
the message and either print it or e-mail it to the intended recipient.
	Auto Greeting Player
A different prerecorded WAV file for each line can be set up. When a
call is answered, PC Attendant automatically plays the prerecorded
WAV file to the calling party.
	Remember Last Transfer
PC Attendant remembers who called and for whom they called. If John
Smith calls PC Attendant and asks to be transferred to Mary Smith, the
next time John Smith calls, PC Attendant defaults the transfer
destination to her extension.