NEC Xen Ipk Features And Specifications Manual

							Features and Specifications Manual D1 – 231
Doc. No. 8201 - Release 1.0
July 2003
Data Line SecurityD-1
FEATURE 
DESCRIPTIONThe Data Line Security feature protects any station port from receiving
audible tones (such as Camp-On or Override tones) and denies a station
from barging in while busy. It prevents disruption of data transmission when
using a modem or fax (facsimile) machine.
SYSTEM 
AVAILABILITYTerminal Type
All terminals.
Required Components
None.
OPERATING 
PROCEDURE
SERVICE 
CONDITIONS
Data Assignment
	This feature is assigned, per station, via System Programming.
General
	When a Multiline Terminal is assigned for Data Line Security, a Tone
Override and call alert notification tone are not heard from the
handset; however, the Tone Override and call alert notification tone
are sent and heard from the speaker when the Multiline Terminal is
off hook.
	A Single Line Telephone connected to an SLI(8)-U( ) ETU or an
SLT(1)-U( ) ADP, with Data Line Security assigned, rings at a rate of 1
second ON/2 seconds OFF for any ringing or transferred call.
	The ringing pattern of a Single Line Telephone, connected to
an AP(R)-R( ) Unit, does not change when Data Line Security
is assigned.
	Data Line Security protects a station from Barge-In, even if Barge-In is
allowed in Class of Service.
RELATED 
FEATURES LIST
Not applicable.
Feature 
NumberFeature Name
C-1 Call Alert Notification
C-17 Class of Service 
						

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232 – D1Data Line Security
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GUIDE TO 
FEATURE 
PROGRAMMING
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-Line 
Key
¶+BTT4SLT Data Line Security Assignment4-90
¶+BTSClass of Service (Station) Feature Selection 2 1-8-08 3-8
¶+BTTStation to Class of Service Feature Assignment 4-17
4When the system is at default this Memory Block must be programmed for the feature to be used. 
						

							Features and Specifications Manual D2 – 233
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Delay AnnouncementD-2
FEATURE 
DESCRIPTIONThe Delay Announcement feature activates when an incoming call to an
Automatic Call Distribution (ACD) or Uniform Call Distribution (UCD) group
encounters all ACD/UCD stations busy or receives no answer within a
preprogrammed time. The call is queued and receives a recorded
announcement after a predetermined time. Multiple Delay Announcements
(first and second) are available. The incoming call type can be Direct Inward
Termination (DIT/ANA), CO Ring Transfer, Automated Attendant Transfer,
or DID/Tie line.
SYSTEM 
AVAILABILITYTerminal Type
Not applicable.
Required Components
VRS(4)-U(  ) ETU is required for recorded announcement
MIFA-U(  ) ETU is required for Uniform Call Distribution (UCD)
MIFA-U( ) ETU and KMA( )UA are required for Automatic Call Distribution
(ACD)
OPERATING 
PROCEDURES
Refer to A-18 Automated Attendant, for these instructions.
1. An incoming call to an ACD/UCD group is received.
2. The First Delay Announcement answers the caller.
3. After the message, the call is connected to Music on Hold.
4. The Second Delay Announcement answers the caller after a
programmed time.
5. After the message, the call is connected to Music on Hold again.
6. The Second Delay Announcement answers the caller again after a
programmed time.
7. Steps 5 and 6 continue until the caller is answered by an Agent in the
ACD/UCD group.
To record a Delay Announcement:
To process an incoming call: 
						

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234 – D2Delay Announcement
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SERVICE 
CONDITIONSData Assignment
	The announcements each have predetermined programmable times.
Each Delay Announcement Start Timer and Release Timer are also
programmable.
1. First Delay Announcement, number of repetitions/times (1~8
times).
2. Time between First and Second Delay Announcement [default: 20
sec. (0~60 sec., Infinity)].
3. Second Delay Announcement, number of repetitions/times (1~8
times).
4. Time between Second Delay Announcement and repeat of Second
Delay Announcement [default: 20 sec.(0~60 sec., Infinity)].
	The Delay Announcement feature is programmed, per trunk.
General
	DIT/ANA, CO Ring transfers, Automated Attendant Transfers, and
DID/Tie line calls must be directed to the ACD/UCD Pilot number to
receive Delay Announcement.
	If all Delay Announcement circuits are busy, the incoming caller
continues to hear ringback tone or Music on Hold until a Delay
Announcement circuit is available.
	A maximum of two VRS(4)-U( ) ETUs can be installed in the
Xen IPK system.
	A maximum of four calls can be connected to a single VRS(4)-U(  )
ETU at the same moment.
	Each caller hears every announcement from the beginning.
	When an ACD/UCD Agent becomes available, the caller is
immediately connected to the Agent, even if a recorded
announcement is in progress.
	This feature provides eight channels of two Delay Announcements. All
four ACD/UCD groups share the two Delay Announcements.
RELATED 
FEATURES LISTFeature 
NumberFeature Name
A-20 Automatic Call Distribution (ACD)
U-1 Uniform Call Distribution (UCD) 
						

							Xen IPK Features and Specifications Manual
Features and Specifications Manual D2 – 235
Doc. No. 8201 - Release 1.0
July 2003
GUIDE TO 
FEATURE 
PROGRAMMING
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-
Line Key
¶+BSCard Interface Slot Assignment 7-1
¶+AR4VRS Message Recording Time Selection1-8-12
¶+AR4VRS Message Function Assignment1-8-13
¶+BA4Access Code (1-, 2-, 3-Digit) Assignment1-1-46/47/48 501
¶+BTSClass of Service (Station) Feature Selection 2 1-8-08 2-6
¶+BTTStation to Class of Service Feature Assignment 4-17
¶+AR4Delay Announcement Assignment3-41
¶+ARFirst Delay Announcement Start Time Selection 1-1-71
¶+ARFirst Delay Announcement Repeat Selection 1-1-72
¶+ARFirst to Second Delay Announcement Interval Time 
Selection1-1-73
¶+ARSecond Delay Announcement Repeat Selection 1-1-74
¶+ARSecond Delay Announcement Repeat Interval Time 
Selection1-1-75
4When the system is at default this Memory Block must be programmed for the feature to be used. 
						

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236 – D2Delay Announcement
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							Features and Specifications Manual D3 – 237
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Delayed RingingD-3
FEATURE 
DESCRIPTIONThe Delayed Ringing feature allows a secondary answering positions to
ring on incoming calls after a programmed time interval. This feature applies
to CO/PBX lines, Secondary Incoming Extensions, and Call Arrival Keys.
SYSTEM 
AVAILABILITYTerminal Type
All terminals.
Required Components
None.
OPERATING 
PROCEDURES
1. Receive delayed incoming ring.
2. Answer the call in the standard manner.
SERVICE 
CONDITIONSData Assignment
	The time interval between the detection of an incoming call and the
start of Delayed Ringing is programmable in system data in
increments of one second. Default values are:
zOutside call = 15 seconds
zInternal call = 10 seconds
	Tenant Ringing conflicts are resolved by programming Trunk-to-
Tenant Assignment. The lower numbered tenant that is assigned is
used as the ringing control.
General
	The following incoming calls support Delayed Ringing:
zNormal incoming CO/PBX ringing.
zDIT/ANA, internal calls to Secondary Incoming Extension, and Call
Arrival Keys.
zIncoming DID/Tie line calls.
zDID/Tie line/Automated Attendant calls that convert to normal CO
ringing calls.
zIncoming outside lines that appear at the Attendant Add-
On Console.
To process an incoming call: 
						

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238 – D3Delayed Ringing
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	Single Line Telephone users can receive CO/PBX Delayed Ringing.
	Delayed Ringing is provided to a terminal that is off-hook and is
assigned for Off-Hook Ringing.
	Single Line Telephones assigned Delay Ringing follow Station Hunting.
	When a CO line is assigned DIT/ANA to a station that also has Delay
Ringing assigned, the DIT/ANA does not occur until the Delay Ringing
Timer expires.
RELATED 
FEATURES LIST
GUIDE TO 
FEATURE 
PROGRAMMINGFeature 
NumberFeature Name
C-17 Class of Service
F-4 Flexible Numbering Plan
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-
Line Key
¶+BNTrunk to Tenant Assignment 2-01
¶+BTMLine Selection for Telephone Mode 4-12
¶+BTT4CO/PBX Ring Assignment (Day Mode)4-01
¶+BTMExtension Line Key Ring Assignment (Day Mode) 4-37
¶+BTT4CO/PBX Ring Assignment (Night Mode)4-02
¶+BTMExtension Line Key Ring Assignment (Night Mode) 4-38
¶+BCMDelayed Ringing Time Assignment (CO) 1-1-77
¶+BIDelayed Ringing Time Assignment (ICM) 1-2-26
¶+AUAutomated Attendant Transfer Delayed Ringing 
Time Selection1-4-02
¶+ALMTie/DID Line Delay Ringing Time Selection 1-1-07
¶+ALNTie/DID Line Delay Ring Pattern Selection 1-1-53
¶+BMCO/PBX Incoming Ringing Alarm Time Selection 1-1-06
4When the system is at default this Memory Block must be programmed for the feature to be used. 
						

							Features and Specifications Manual D4 – 239
Doc. No. 8201 - Release 1.0
July 2003
Dial 9 For AttendantD-4
FEATURE 
DESCRIPTIONStations can access a system Attendant Position by dialling 9.
SYSTEM 
AVAILABILITYTerminal Type
All terminals.
Required Components
None.
OPERATING 
PROCEDURES
1. Lift the handset or pressPand receive internal dial tone.
2. Dial
Ito call the Attendant (set at default).
3. Lift the handset to talk with Attendant.
1. Lift the handset, and receive internal dial tone.
2. Dial
Ito call the Attendant (set at default).
3. Talk with the Attendant.
SERVICE 
CONDITIONSGeneral
	Any station can be called by dialling 9 (default: All stations call
station 100).
	The Attendant can also be called by dialling the applicable
station number.
	The system can have multiple Attendants. Only one can be called by
dialling 9. If that Attendant dials 9, an error tone is received.
	When dialling a busy Attendant and receiving call waiting tone, the
Step Call feature can be used to advance to an idle station.
To use this feature from a Multiline Terminal:
To use this feature from a Single Line Telephone: 
						

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240 – D4Dial 9 For Attendant
Doc. No. 8201 - Release 1.0
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RELATED 
FEATURES LIST
GUIDE TO 
FEATURE 
PROGRAMMINGFeature 
NumberFeature Name
A-11 Attendant Add-On Console
A-13 Attendant Positions
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-Line 
Key
¶+BAAccess Code (1-Digit) Assignment 1-1-46 176
¶+BASpecified Station Access Code Assignment 1-2-08