NEC Xen Ipk Features And Specifications Manual

							Features and Specifications Manual C8 – 161
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Call Forward - All CallsC-8
FEATURE 
DESCRIPTIONThe Call Forward - All Calls feature forwards all calls directed to one station,
to another station, Voice Mail system, or to the Attendant. This permits more
efficient call processing by allowing a station to be left unattended and have
calls answered at another location. Call Forward - All Calls can be set or
cancelled at the destination station. Attendant Positions can be used to
cancel Call Forward - All Calls system-wide.
SYSTEM 
AVAILABILITYTerminal Type
All stations.
Required Components
None.
OPERATING 
PROCEDURES
1. Press the Call Forward All ON/OFF key.
2. Dial the station number or press
P.
- OR -
3. Press 
T.
4. Dial F0.
5. Dial the forward destination.
6. Press 
T.
1. Lift the handset or press
P.
2. Dial Access Code
 DA (set as default).
3. Dial the station number or hunt group master number where incoming
calls are to be forwarded.
4. Receive the confirmation tone, and restore handset or press
P.
To set Call Forward - All Calls from a forwarding station:
To set Call Forward - All Calls from Single Line Telephone or 
Multiline Terminal: 
						

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1. Lift the handset or pressP.
2. Dial Access Code
 DA (set as default).
3. Dial the station number or hunt group master number where incoming
calls are to be forwarded.
4. Receive the confirmation tone, and restore handset or press
P.
1. A winking 
T LED indicates the station is in Call Forward - All
Calls mode.
- OR -
2. The Feature Access or single On/Off key LED (if equipped) steadily
lights if this setting is assigned on the key.
1. Press Call Forward - All Calls On/Off key.
2. Press
P.
1. Lift the handset or press
P.
2. Dial Access Code 
DB (set as default).
3. Receive confirmation tone, and restore the handset or press 
P.
1. Lift the handset or press
P.
2. Dial Access Code 
DG (set as default).
3. Dial the station number to be forwarded.
4. Receive confirmation tone, and restore the handset or press 
P.
To set Call Forward - All Calls from Single Line Telephone or 
Multiline Terminal:
To verify (Multiline Terminals only):
To cancel (Multiline Terminal only):
To cancel (Single Line Telephone or Multiline Terminal):
To set from a destination station (Attendant Positions only): 
						

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1. Lift the handset or pressP.
2. Dial Access Code 
DH (set as default).
3. Dial the station number where forwarding is to be cancelled.
4. Receive the confirmation tone, and restore the handset or
press
P.
1. Press
T.
2. Dial Access Code 
FH.
3. Press
T.
SERVICE 
CONDITIONSData Assignment
	The ability to set Call Forward - All Calls/DND is based on Class of
Service assignment.
	Call Forward - All Calls can be set or cancelled by the forwarding
station user or the destination station user if allowed by Class
of Service.
	Call Forward - All Calls set/cancel from destination or system-wide
cancel can be performed at the Attendant Position if allowed by Class
of Service.
Restrictions
	At default, system-wide cancel of Call Forward - All Calls from
Attendant Positions is not allowed.
	Ring Transfer, Camp-On, and Tone Override cannot be set to a station
that has Call Forward - All Calls set.
	DND and Call Forward - All Calls cannot be set at the same time at
a station.
To cancel from a destination station (Attendant Positions only):
To cancel Call Forward - All Calls, Busy/No Answer, and Do Not 
Disturb system-wide (Attendant Positions only): 
						

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General
	If a station with Call Forward assigned receives a second call, and Call
Forward is set to a busy station, the second incoming call does not
follow the forwarding assignment unless the forwarding station
becomes idle.
	The Call Forward - All Calls set and cancel Access Codes can be
programmed on separate Feature Access or One-Touch keys. A line
key defined in system programming as Call Forward - All Calls set
lights when Call Forward - All Calls is set. The Feature key LED
flashes when Call Forward - All Calls is set.
	All internal and transferred calls to the station follow the Call Forward -
All Calls setting.
	Tie/DID and DIT/ANA line calls follow Call Forward - All Calls setting.
	A station can be the destination of any number of Call Forward - All
Calls settings.
	When the station user sets this feature, the associated red LED winks
on any DSS/BLF key assigned for that station.
	The destination station is the only station that can call a station with
Call Forward - All Calls set.
	Call Forward - All Calls has higher priority than Call Forward  Busy,
Call Forward - No Answer, or Call Forward - Busy/No Answer.
	Secondary Incoming Extensions cannot be set for Call Forward - All
Calls.
	When Call Forward - All Calls is set, no indication is displayed in the
LCD (if equipped) of the Multiline Terminal where Call Forward - All
Calls was set.
	Call Forward Split feature allows internal calls and external calls to be
forwarded to different destinations.
RELATED 
FEATURES LISTFeature 
NumberFeature Name
C-9 Call Forward - Busy/No Answer
C-11 Call Forward - Off-Premise
C-12 Call Forward - Split 
						

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GUIDE TO 
FEATURE 
PROGRAMMING
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-Line 
Key
¶+BAAccess Code (1-, 2- or 3-Digit) Assignment 1-1-46/47/48030, 032,
033, 034,
142, 143
¶+BTS 4Class of Service (Attendant) Feature Selection 11-8-07 2-2, 2-3
¶+BTS4Class of Service (Station) Feature Selection 2 1-8-08 1-1, 5-4
¶+BTTStation to Class of Service Feature Assignment 4-17
¶+BNLine Key Selection 2-05
¶+BNLine Key Selection for Tenant Mode 2-06
¶+BTMLine Key Selection for Telephone Mode 4-12
4When the system is at default this Memory Block must be programmed for the feature to be used. 
						

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							Features and Specifications Manual C9 – 167
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Call Forward - 
Busy/No AnswerC-9
FEATURE 
DESCRIPTIONThe Call Forward - Busy/No Answer feature is used to forward calls directed
to one station, to another station, Voice Mail system, or to the Attendant
Position for Busy or Ring No Answer. This permits more efficient call
processing by allowing calls to be routed to another station or to the
Attendant Position.
SYSTEM 
AVAILABILITYTerminal Type
All terminals.
Required Components
None.
OPERATING 
PROCEDURES
1. Press Call Forward - Busy/No Answer ON/OFF key.
2. Dial the station number or press
P.
1. Press Call Forward - Busy/No Answer On/Off key.
2. Receive confirmation tone, and restore handset or press
P.
1. Press
T.
2. Dial Access Code 
FH.
3. Press
T.
To set Call Forward - Busy/No Answer from a forwarding station:
To cancel Call Forward - Busy/No Answer:
To cancel Call Forward - All Calls, Busy/No Answer, and Do Not 
Disturb system-wide from the Attendant Position only: 
						

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SERVICE 
CONDITIONSData Assignment
	At default, the system-wide cancel of Call Forward - All Calls, Busy/No
Answer, and Do Not Disturb from an Attendant Position is not allowed.
	The ability to set and cancel Call Forward - Busy/No Answer is based
on Class of Service assignment.
	Access Codes can be assigned in System Programming to set and
cancel Call Forward - Busy only and Call Forward - No Answer only. At
default, no Access Codes are assigned.
	Call Forward - Busy and Call Forward - No Answer can be set
independently of each other to two separate stations. Separate Access
Codes are required.
	The time allowed for Call Forward - Busy/No Answer is programmable
in System Programming (default: 10 seconds).
General
	If a station with Call Forward assigned receives a second call, and Call
Forward is set to a busy station, the second incoming call does
not follow the forwarding assignment unless the forwarding station
goes idle.
	All internal and transferred calls to the station follow the Call Forward -
Busy/No Answer setting.
	Tie/DID and DIT/ANA line calls follow the Call Forward - Busy/No
Answer settings.
	Only one Call Forward - Busy/No Answer forwarding destination can
be set from one station at a time.
	A station can be the destination of any number of Call Forward - Busy/
No Answer settings.
	Call Forward-Busy/No Answer forwards to another station only once
(cannot chain call).
	Secondary Incoming Extensions cannot be set for Call Forward - Busy/
No Answer.
	Call Forward - All Calls has higher priority than Call Forward - Busy,
Call Forward - No Answer, or Call Forward - Busy/No Answer.
	If Call Forward - Busy/No Answer is set, camped-on calls and DIT/ANA
calls forward after the No Answer Timer expires.
	Call Alert Notification has a significant affect on Call-Forward Busy/
No Answer.
	Call Forward Split feature allows internal calls and external calls to be
forwarded to different destinations. 
						

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RELATED 
FEATURES LIST
GUIDE TO 
FEATURE 
PROGRAMMINGFeature 
NumberFeature Name
C-1 Call Alert Notification
C-7 Caller ID - Outgoing
C-8 Call Forward - All Calls
C-11 Call Forward - Off-Premise
C-12 Call Forward - Split
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-Line 
Key
¶+BAAccess Code (1-, 2- or 3-Digit) Assignment 1-1-46/47/48020~025,
140, 141
¶+BMCall Forward - No Answer Time Selection 1-2-02
¶+BTS 4Class of Service (Attendant) Feature Selection 11-8-07 2-2, 2-3
¶+BTTStation to Class of Service Feature Assignment 4-17
¶+BTS4Class of Service (Station) Feature Selection 2 1-8-08 2-5, 5-4
¶+BTMLine Key Selection for Telephone Mode 4-12
¶+BTTCO/PBX Busy Forward Station Assignment 4-13
4When the system is at default this Memory Block must be programmed for the feature to be used. 
						

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