NEC Xen Ipk Features And Specifications Manual

							Features and Specifications Manual C10 – 171
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Call Forward - DisplayC-10
FEATURE 
DESCRIPTIONWhen a call is forwarded from one Multiline Terminal to another, the
forwarding indication and forward station number are shown on the Multiline
Terminal display.
SYSTEM 
AVAILABILITYTerminal Type
All Display Multiline Terminals.
Required Components
Multiline Terminals with display.  Refer to C-7 Call Forward – All Call and C-
8 Call Forward – Busy/No Answer features.
OPERATING 
PROCEDURES
SERVICE 
CONDITIONS
General
	DIT, ANA, DID, Tie, Automated Attendant transfer, and SCD calls can
support Call Forward - Display.
	This feature only supports forwarded calls to a primary station number.
When the destination is a CAR key, the forwarding display information
is not shown.
	Internal calls do not show forwarding display.
Not applicable. 
						

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							Features and Specifications Manual C11 – 173
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Call Forward - Off-PremiseC-11
FEATURE 
DESCRIPTIONThe Call Forward - Off-Premise allows a station to forward an internal or
outside call to an off-premise destination, using various trunk types in the
Xen IPK System.
SYSTEM 
AVAILABILITYTerminal Type
All terminals.
Required Components
None.
OPERATING 
PROCEDURES
1. PressT in the idle mode.
2. Dial Access Code 
F0 (fixed Access Code).
3. Dial the Trunk Access Code and telephone number where incoming
calls are to be forwarded.
4. Press
T.
- OR -
Press the Call Forward - All Calls ON/OFF key.
5. Dial the Trunk Access Code and telephone number.
6. Press
P.
1. Lift the handset or press
P.
2. Dial Access Code 
DA (set as default).
3. Dial the Trunk Access Code and telephone number where incoming
calls are to be forwarded.
4. Restore the handset or press
P.
To set Call Forward - All Calls from a forwarding station (Multiline 
Terminal only):
To set Call Forward - All Calls from a Single Line Telephone or a 
Multiline Terminal: 
						

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A winkingTLED indicates the station is in Forward - All Calls
mode.
- OR -
The Feature Access or One-Touch key LED (if equipped) steadily
lights if this setting is assigned on the key.
Press Call Forward - All Calls On/Off key.
1. Lift the handset or press
P.
2. Dial Access Code 
DB (set as default).
3. Receive confirmation tone, and restore the handset or press 
P.
1. Press
T .
2. Dial Access Code 
FH(fixed Access Code).
3. Press
T.
1. Lift the handset or press
P.
2. Dial the Call Forward - Busy/No Answer Access Code 
DC (set as
default).
3. Dial the Trunk Access Code and telephone number where incoming
calls are to be forwarded.
4. Go on-hook or press
P.
- OR -
1. Press the Call Forward Busy/No Answer ON/OFF key.
2. Dial the Trunk Access Code and telephone number.
3. Press
P.
To verify Call Forward - All Calls (Multiline Terminals only):
To cancel Call Forward - All Calls (Multiline Terminal only):
To cancel Call Forward - All Calls from a Single Line Telephone or a 
Multiline Terminal:
To cancel Forward - All Calls, Busy/No Answer, and Do Not Disturb 
system-wide (Attendant Positions only):
To set Call Forward - Busy/No Answer from forwarding station: 
						

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1. Press Call Forward - Busy/No Answer On/Off key.
2. Receive confirmation tone, and restore handset or press 
P.
1. Lift the handset or press
P.
2. Dial Access Code 
DE = Busy/No Answer
DG = All Calls
3. Enter CAR extension number.
4. Enter Trunk Access Code (e.g. 0).
5. Enter the external number required.
6. Restore the handset or press
P.
1. Lift the handset or press
P.
2. Dial Access Code 
DE = Busy/No Answer
DG = All Calls
3. Enter CAR extension number.
4. Restore the handset or press
P.
SERVICE 
CONDITIONSData Assignment
	The ability to set Call Forward - Off-Premise is based on Station Class
of Service.
	When Call Forward - All Calls is set and an outgoing outside line is not
available, the Automated Attendant call is not forwarded and a busy
tone is sent to the calling party or the Automated Attendant switches to
normal Day or Night ringing.
To cancel Call Forward - Busy/No Answer:
To set Call Forward - Off-Premise for Call Arrival (CAR) Key:
To Cancel Call Forward - Off-Premise for Call Arrival (CAR) Key: 
						

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Restrictions
	A maximum of 24 digits, including pauses can be stored as the
destination outside number. (The Trunk Access Code is not counted as
part of the 24-digit number.)
	When Call Forward - Busy/No Answer is set, the caller hears ringback
tone until a trunk becomes available. If an outside line is not available,
DIT/ANA calls are not forwarded, these calls remain at the station
setting the Call Forward - Off-Premise until a line becomes available.
	Even when Call Forward - Off-Premise is set, Recall, Trunk
Queuing, and Automatic Callback calls directed to the extension line
are not forwarded.
	The Call Forward destination number cannot be routed by Least Cost
Routing or by Automatic Carrier Routing.
General
	Features like Code restriction, or forced account codes that are
enabled for the Call forward - Off-Premise extension apply to any call
that follows Call forward - Off-Premise. 
	The Feature key LED flashes red when Call Forward - Off-Premise (All
Calls) is set from a Multiline Terminal.
	The ACD/UCD overflow destination station can be set to Call Forward
- Off-Premise.
	The Access Codes for Call Forward set and cancel can be
programmed on Feature Access keys or One-Touch keys. If the key is
pressed during the conversation with an internal or outside party, the
call is placed on hold and the Access code is dialled.
	If a Call Forward On/Off key (All or Busy/No Answer) is programmed
on the line key via System Programming, set/cancel toggles. The
Trunk Access Code and destination outside number need to be dialled
after pressing this key when setting Call Forward-Off-Premise.
	Incoming calls from a voice mail system follows the Call Forward - Off-
Premise setting.
	A Call Arrival key (CAR) number can be set for Call Forward - Off-
Premise.
	The Speed Dial number cannot be set as the destination
forward number.
	If the system is installed in the Key Function (KF) mode, a Specified
Line Seizure Access Code must be used when setting Call Forward -
Off-Premise.
zThe following incoming calls can be forwarded:
zCO/PBX Transferred Call
zOrdinary Incoming Internal Call
zDirect Inward Termination (DIT)
zAssigned Night Answer (ANA) 
						

							Xen IPK Features and Specifications Manual
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zDirect Inward Dialling (DID)
zTie Line
zAutomated Attendant (AA)
	If the outside party, where the call is forwarded, is busy or does not
answer, the call is terminated when the calling party hangs up.
	If the station is set for Call Forward - All calls and an outgoing outside
line is not available, the DID/Tie internal call is not forwarded. The
calling party hears a busy tone.
	When an ISDN/Tie/DID call is forwarded from an outside line to
another outside line, pad control is applied according to the
System Data assigned on Memory Block 3-31 (Trunk External
Transmit Pad Selection) and Memory Block 3-32 (Trunk External
Receive Pad Selection).
	After a call has been forwarded to an outside line, the call is
disconnected when the Tandem Transfer Automatic Disconnect Timer
has expired.
	An alert tone is provided to both the calling party and to the destination
outside party one minute before the Tandem Transfer Automatic
Disconnect Time runs out.
	An outgoing call is charged to the internal calling party even if the
destination outside party does not answer or is busy when printed via
Station Message Detail Recording (SMDR).
	The destination number is output through SMDR as the call record for
the station setting Call Forward - Off-Premise. When incoming
outside calls are received, 999 is printed on the report. When incoming
internal calls are received, the station number of the calling party is
printed on the report.
	Call Forward Split feature allows internal calls and external call be
forwarded differently. 
RELATED 
FEATURES LISTFeature 
NumberFeature Name
A-25 Automatic Redial
C-7 Caller ID - Outgoing
C-8 Call Forward - All Calls
C-9 Call Forward - Busy/No Answer
C-19 Code Restriction
C-12 Call Forward - Split
S-1 Save and Repeat 
						

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GUIDE TO 
FEATURE 
PROGRAMMING
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-Line 
Key
¶+BAAccess Code (1-, 2- or 3-Digit) Assignment 1-1-46/47/48020~ 025
033, 034,
140~143
¶+BTS 4Class of Service (Attendant) Feature Selection 11-8-07 2-2, 2-3
¶+BTS4Class of Service (Station) Feature Selection 2 1-8-08 5-4
¶+BTTStation to Class of Service Feature Assignment 4-17
¶+BCTTrunk-to-Trunk Transfer Yes/No Selection 3-04
¶+BCTPolarity Reversal Selection 3-90
¶+BTMLine Key Selection for Telephone Mode 4-12
¶+BNLine Key Selection 2-05
¶+BNLine Key Selection for Tenant Mode 2-06
¶+ATTandem Transfer Automatic Disconnect Time 
Selection1-4-00
4When the system is at default this Memory Block must be programmed for the feature to be used. 
						

							Features and Specifications Manual C12 – 179
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Call Forward - SplitC-12
FEATURE 
DESCRIPTIONThe Call Forward - Split feature allows a station to forward internal or
external calls to different locations, such as Voice Mail, Off Site, Attendant
position or another station. Split forwarding is allowed for All Call, Busy, or
Ring/No Answer to provide more efficient call processing.
SYSTEM 
AVAILABILITYTerminal Type
All Stations.
Required Components
None.
OPERATING 
PROCEDURES
1. Lift handset or press P.
2. Dial the Call Forward - Busy/No Answer Split Set Access
Code _______ (default not assigned).
3. Dial 
A for internal or K for External.
4. Dial the destination number.
5. Press 
P.
1. Lift handset or press 
P.
2. Dial the Call Forward - Busy/No Answer Split Set Access
Code _______ (default not assigned).
3. Dial 
A for internal or K for External.
4. Press 
P.
To set Call Forward - Busy/No Answer Split:
To cancel Call Forward - Busy/No Answer Split: 
						

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1. Lift handset or press P.
2. Dial the Call Forward - All Split Set Access Code _______ (default
not assigned).
3. Dial 
A for internal or K for External.
4. Dial the Trunk Access Code and the telephone number for the
destination number.
5. Press 
P.
1. Lift handset or press 
P.
2. Dial the Call Forward - All Split Set Access Code _______ (default
not assigned).
3. Dial 
A for internal or K for External.
4. Press 
P.
1. Lift handset or press 
P.
2. Dial the Set Access Code for All or Busy/No Answer Split from
destination _______ (default not assigned).
3. Dial 
A for internal or K for External.
4. Dial CAR key or Station Number to be forwarded.
5. Dial the Trunk Access Code and the telephone number for the
destination number.
6. Go on-hook or press 
P.
To set Call Forward - All Split:
To cancel Call Forward - All Split:
To set Call Forward - All or Busy/No Answer Split from destination 
CAR key: