NEC Xen Ipk Features And Specifications Manual
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Xen IPK Features and Specifications Manual Features and Specifications Manual S2 – 503 Doc. No. 8201 - Release 1.0 July 2003 If the Feature key or digit key is not pressed within 10 seconds, scrolling is cancelled. When scrolling, the system uses the following criteria to display the information in the order listed below: zSpaces (between alphabetical characters) zAlphabetical Characters zDigits zSpecial Characters If more than one entry has the same name, the Speed Dial buffer with the lowest number is displayed first (i.e., buffer 04 is displayed before buffer 08). Users can only scroll Speed Dial buffers that are included in their Tenant Group. The spaces programmed in the beginning of a name are ignored during scrolling for sorting (i.e., ^^^Jean would be regarded as Jean). The speed dial buffers can be manually searched by scrolling through the Speed Dial Directory or the search can be narrowed down to the first letter of the name or first digit of the phone number. For the first letter of the name, the user can use the dial pad key with that letter on it. For example to search for NEC, the user dials 664 (i.e., 6 has three letters, M, N and O). Dial 66 to reach names starting with alphabet N and press 4 to be used as an Enter key. The LCD displays the name(s) starting with N. The user can then scroll down to the applicable name and make a selection. Dial Pad 0 - 9 is valid for searching. The following shows the relation between Dial Pad and Alphabet/Digit: Dial Pad 0 = 0 Dial Pad 1 = 1 Dial Pad 2 = ABC2 Dial Pad 3 = DEF3 Dial Pad 4 = GHI4 Dial Pad 5 = JKL5 Dial Pad 6 = MNO6 Dial Pad 7 = PQRS7 Dial Pad 8 = TUV8 Dial Pad 9 = WXYZ9 If the system is programmed as Key Function, a number is dialled by selecting the number in the display and pressing an idle trunk line key. When the user is viewing the directory to select the number to be dialled, the station is in similar status as User Programming Mode. In this case an incoming call to that station is treated in the same way as a call to a User Programming Mode station.
July 2003 NEC Business Solutions Ltd 504 – S2Scrolling Directories Doc. No. 8201 - Release 1.0 July 2003 Scrolling mode is cancelled when one of the following keys are pressed: Hold, Transfer, Answer, Redial, One-Touch, or Feature Access. Key operation is ignored when Conf or Recall is pressed during scrolling. A maximum 12 characters are displayed in the Multiline Terminal LCD if the system is programmed for 1000 System Speed Dial numbers. A maximum 13 characters are displayed in the Multiline Terminal LCD for Station Speed Dial or if programmed for 100 System Speed Dial numbers. If the stored name/number exceeds 12 or 13 characters, only the first 12 or 13 characters are displayed in the Multiline Terminal LCD. GUIDE TO FEATURE PROGRAMMING Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page- Line Key1-8-08 Station Page- Line Key ¶+BESpeed Dial Number/Name Display Selection 1-1-33 ¶+BESpeed Dial Buffer Allocation 1-1-35 ¶+BNSystem Speed Dial Display Assignment 2-07 ¶+ACSystem Speed Dial Restriction by Tenant 1-1-18
Features and Specifications Manual S3 – 505 Doc. No. 8201 - Release 1.0 July 2003 Secondary Incoming Extension S-3 FEATURE DESCRIPTIONSecondary Incoming Extensions can be assigned on Flexible Line keys. The status of the Secondary Incoming Extension appears on the LED of the Secondary Incoming Extension that is assigned. An incoming internal, ringing Tie/DID, DIT/ANA, CO Transfer Ring, or call forwarded call can be picked up from a Secondary Incoming Extension. SYSTEM AVAILABILITYTerminal Type All Multiline Terminals. Required Components None. OPERATING PROCEDURES 1. Receive an incoming ringing call on a Secondary Incoming Extension key. 2. Press the Secondary Incoming Extension key or go off-hook if Ringing Line Preference is assigned, and receive the call. 3. Talk with party. (Normal call handling procedures apply.) SERVICE CONDITIONSData Assignment Any or all line keys can be assigned as Secondary Incoming Extensions. A separate Day or Night Mode ringing assignment is available. Restrictions A station number cannot be programmed as a Secondary Incoming Extension on multiple Flexible Line keys on a Multiline Terminal. Intercom voice signalling to another station cannot be picked up at the Secondary Incoming Extension. In this case, the LED on the Secondary Incoming Extension indicates Idle. General Recalls to a station do not appear or ring on a Secondary Incoming Extension. Tone Override and Camp-On calls to a station appear and/or ring on a Secondary Incoming Extension. To answer a secondary incoming extension call:
July 2003 NEC Business Solutions Ltd 506 – S3Secondary Incoming Extension Doc. No. 8201 - Release 1.0 July 2003 Calls cannot be originated from a Secondary Incoming Extension. Off-Hook Ringing is provided with calls ringing into Secondary Incoming Extensions. Secondary Incoming Extensions cannot be set for Call Forward. Internal and outside line calls answered from a Secondary Incoming Extension become the answering station user call. Off-Hook indication (BLF) is not provided on the Secondary Incoming Extension. If a Secondary Incoming Extension call is received and answered while the user is also engaged in an internal or outside line call, the first call is automatically put on hold. GUIDE TO FEATURE PROGRAMMING Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BTM4Line Key Selection for Telephone Mode4-12 ¶+BTMExtension Line Key Ring Assignment (Day Mode) 4-37 ¶+BTMExtension Line Key Ring Assignment (Night Mode) 4-38 ¶+BTMSIE/CAR Ringing Line Preference Selection 4-41 ¶+BNLine Key Selection 2-05 ¶+BNLine Key Selection for Tenant Mode 2-06 4When the system is at default this Memory Block must be programmed for the feature to be used.
Features and Specifications Manual S4 – 507 Doc. No. 8201 - Release 1.0 July 2003 Seized Trunk Name/ Number DisplayS-4 FEATURE DESCRIPTIONThe Seized Trunk Name/Number Display feature displays the telephone name or number (assigned in System Programming) of each trunk in the system. These names or numbers appear on the Multiline Terminal LCD when a trunk is seized. SYSTEM AVAILABILITYTerminal Type All Multiline Terminals with an LCD. Required Components None. OPERATING PROCEDURES 1. Press T. 2. Dial C. 3. The trunk number and assigned name or number are briefly displayed. SERVICE CONDITIONSData Assignment Each of the 64 available trunks for Xen IPK Expanded or the 16 available trunks for the Xen IPK Basic can be assigned a name or telephone number. The assigned name/number cannot be more than 13 character digits (including spaces and dashes). Restrictions During a conference call, the seized trunk Name/Number is not displayed. General For outgoing calls, the Name/Number assigned is displayed when an outside line is seized until a digit is dialled or the line is dropped. For incoming or transferred calls, and calls removed from hold, the Name/Number is displayed briefly (five seconds) after the line is accessed. The Elapsed Call Timer begins immediately after the trunk Name/Number is displayed. For an outside call in progress (after Elapsed Call Timer starts):
July 2003 NEC Business Solutions Ltd 508 – S4 Seized Trunk Name/ Number Display Doc. No. 8201 - Release 1.0 July 2003 GUIDE TO FEATURE PROGRAMMING Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BCT4Trunk Name/Number Assignment3-00 4When the system is at default this Memory Block must be programmed for the feature to be used.
Features and Specifications Manual S5 – 509 Doc. No. 8201 - Release 1.0 July 2003 Simplified Call DistributionS-5 FEATURE DESCRIPTIONSimplified Call Distribution is a hunting method that distributes calls evenly to all members of a hunt group. It is very similar to UCD but does not require members to control call processing status by logging off. Hunting is instituted when a DIT, DID, TIE or VRS(4)-U( ) ETU call is terminated at an SCD group pilot number. Up to 32 SCD members can be divided among four SCD groups or assigned in one SCD group. SYSTEM AVAILABILITYTerminal Type Not applicable. Required Components None. OPERATING PROCEDURES SERVICE CONDITIONS Data Assignment Both the SCD pilot number and SCD members are assigned in System Programming. Restrictions SCD is not available for Voice Mail transferred calls, CO transferred calls, or station transferred calls. SCD is not available for intercom calls. SCD calls do not follow individual settings of CFB/NA. SCD calls will not follow any Call Forward Split setting. Setting a Call Forward Split on an SCD agent will cause that agent to be bypassed by SCD calls. Directed calls to that station (e.g. DID, DIT or Ring Transferred calls) will however follow the Call Forward Split settings as appropriate. General The hunt method for SCD is circular. The hunting starts with the station after the last answered SCD station within a group. SCD calls follow Station Call Forward - All settings to an internal destination, however when calls terminate at the CF-All destination, if a call is not answered within the time specified in MB1-2-22, it will ring at next SCD agent. Not applicable.
July 2003 NEC Business Solutions Ltd 510 – S5Simplified Call Distribution Doc. No. 8201 - Release 1.0 July 2003 If an SCD call is unanswered the Xen IPK system uses the Call Forward - No Answer timer to send the call to the next available SCD station. This forward on no answer is a single event and does not repeat itself for the duration of that SCD call. Calls to an SCD group must be transferred to an agent and not the pilot. SCD group can have a hunt on busy set using MB4-14 and MB4-15. Call Arrival (CAR) keys can be assigned as members of an SCD group. GUIDE TO FEATURE PROGRAMMING Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page- Line Key1-8-08 Station Page- Line Key ¶+AA4SCD (Simplified Call Distribution) Pilot Number Assignment1-8-29 ¶+AA4SCD Group Agent Assignment1-8-30 ¶+BCTDIT Assignment 3-42 ¶+BCTANA Assignment 3-43 4When the system is at default this Memory Block must be programmed for the feature to be used.
Features and Specifications Manual S6 – 511 Doc. No. 8201 - Release 1.0 July 2003 Single Line Telephone AccessS-6 FEATURE DESCRIPTIONThe Xen IPK system provides for the connection of a maximum of 118 Single Line Telephones (SLTs). Single Line Telephone users can make CO/ PBX calls, internal calls, and paging calls. SYSTEM AVAILABILITYTerminal Type Single Line Telephones. Required Components OPX(2)-U( ) ETU SLI(8)-U( ) ETU SLI(4)-U( ) ETU SLT(1)-U( ) ADP connected to a ESIB/ESIE(8)-U( ) ETU port AP(R)-R( ) Unit connected to a Multiline Terminal OPERATING PROCEDURES 1. Lift the handset, and receive internal dial tone. 2. Dial the applicable station number. 3. Talk when called party answers. 1. Lift the handset, and receive internal dial tone. 2. Dial Trunk Access Code (default: 0). 3. Dial the number of outside party. 4. Talk when the called party answers. Lift the handset and converse. To originate an internal calls: To originate outside calls: To answer outside or internal calls:
July 2003 NEC Business Solutions Ltd 512 – S6Single Line Telephone Access Doc. No. 8201 - Release 1.0 July 2003 1. Press the hookswitch momentarily, and receive internal dial tone. 2. Dial the station number where call is to be transferred. 3. Hang up. 1. Lift the handset, and receive internal dial tone. 2. Dial the Feature Access Code. SERVICE CONDITIONSData Assignment All Feature Access Codes can be used from a Single Line Telephone if allowed by Station Class of Service. Internal and outside calls may be held and transferred by pressing the hookswitch. This is determined in System Programming. The choices are: 1. Press hookswitch for internal hold. 2. Press hookswitch to send a Hookflash to the outside line. If a rotary type Single Line Telephone is used, Access Codes using # and Q must be changed to numerical digits because this telephone does not support these digits. Restrictions The SLT(1)-U( ) ADP and OPX(2)-U( ) ETU do not support the Message Waiting feature. General Single Line Telephones provide a distinctive ringing pattern between CO/PBX incoming calls and internal calls. Both DTMF type and Rotary type Single Line Telephones can be used with the system. Message Wait LEDs light if a message is sent to a Single Line Telephone with Message Wait LED. A Single Line Telephone can be used to voice announce to a Multiline Te r m i n a l . Default Access Code 6# can be used to send a hookflash from a Single Line Telephone to an outside line. To transfer an outside call or internal call with a call in progress: To access feature: