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NEC Xen Ipk Features And Specifications Manual

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    							Xen IPK Features and Specifications Manual
    Features and Specifications Manual S2 – 503
    Doc. No. 8201 - Release 1.0
    July 2003
    	If the Feature key or digit key is not pressed within 10 seconds,
    scrolling is cancelled.
    	When scrolling, the system uses the following criteria to display the
    information in the order listed below:
    zSpaces (between alphabetical characters)
    zAlphabetical Characters
    zDigits
    zSpecial Characters
    	If more than one entry has the same name, the Speed Dial buffer with
    the lowest number is displayed first (i.e., buffer 04 is displayed before
    buffer 08).
    	Users can only scroll Speed Dial buffers that are included in their
    Tenant Group.
    	The spaces programmed in the beginning of a name are ignored
    during scrolling for sorting (i.e., ^^^Jean would be regarded as Jean). 
    	The speed dial buffers can be manually searched by scrolling through
    the Speed Dial Directory or the search can be narrowed down to the
    first letter of the name or first digit of the phone number. For the first
    letter of the name, the user can use the dial pad key with that letter on
    it. For example to search for NEC, the user dials 664  (i.e., 6 has three
    letters, M, N and O). Dial 66 to reach names starting with alphabet N
    and press 4 to be used as an Enter key. The LCD displays the
    name(s) starting with N. The user can then scroll down to the
    applicable name and make a selection. 
    	Dial Pad 0 - 9 is valid for searching. The following shows the relation
    between Dial Pad and Alphabet/Digit:
    Dial Pad 0 = 0
    Dial Pad 1 = 1
    Dial Pad 2 = ABC2
    Dial Pad 3 = DEF3
    Dial Pad 4 = GHI4
    Dial Pad 5 = JKL5
    Dial Pad 6 = MNO6
    Dial Pad 7 = PQRS7
    Dial Pad 8 = TUV8
    Dial Pad 9 = WXYZ9
    	If the system is programmed as Key Function, a number is dialled by
    selecting the number in the display and pressing an idle trunk line key.
    	When the user is viewing the directory to select the number to be
    dialled, the station is in similar status as User Programming Mode. In
    this case an incoming call to that station is treated in the same way as
    a call to a User Programming Mode station. 
    						
    							July 2003 NEC Business Solutions Ltd
    504 – S2Scrolling Directories
    Doc. No. 8201 - Release 1.0
    July 2003
    	Scrolling mode is cancelled when one of the following keys
    are pressed: Hold, Transfer, Answer, Redial, One-Touch, or
    Feature Access. 
    	Key operation is ignored when Conf or Recall is pressed during
    scrolling.
    	A maximum 12 characters are displayed in the Multiline Terminal LCD
    if the system is programmed for 1000 System Speed Dial numbers. 
    	A maximum 13 characters are displayed in the Multiline Terminal
    LCD for Station Speed Dial or if programmed for 100 System Speed
    Dial numbers.
    	If the stored name/number exceeds 12 or 13 characters, only the first
    12 or 13 characters are displayed in the Multiline Terminal LCD.
    GUIDE TO 
    FEATURE 
    PROGRAMMING
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-
    Line Key1-8-08
    Station
    Page-
    Line Key
    ¶+BESpeed Dial Number/Name Display Selection 1-1-33
    ¶+BESpeed Dial Buffer Allocation 1-1-35
    ¶+BNSystem Speed Dial Display Assignment 2-07
    ¶+ACSystem Speed Dial Restriction by Tenant 1-1-18 
    						
    							Features and Specifications Manual S3 – 505
    Doc. No. 8201 - Release 1.0
    July 2003
    Secondary Incoming 
    Extension S-3
    FEATURE 
    DESCRIPTIONSecondary Incoming Extensions can be assigned on Flexible Line keys.
    The status of the Secondary Incoming Extension appears on the LED of the
    Secondary Incoming Extension that is assigned. An incoming internal,
    ringing Tie/DID, DIT/ANA, CO Transfer Ring, or call forwarded call can be
    picked up from a Secondary Incoming Extension.
    SYSTEM 
    AVAILABILITYTerminal Type
    All Multiline Terminals.
    Required Components
    None.
    OPERATING 
    PROCEDURES
    1. Receive an incoming ringing call on a Secondary Incoming Extension
    key.
    2. Press the Secondary Incoming Extension key or go off-hook if Ringing
    Line Preference is assigned, and receive the call.
    3. Talk with party. (Normal call handling procedures apply.)
    SERVICE 
    CONDITIONSData Assignment
    	Any or all line keys can be assigned as Secondary Incoming
    Extensions.
    	A separate Day or Night Mode ringing assignment is available.
    Restrictions
    	A station number cannot be programmed as a Secondary Incoming
    Extension on multiple Flexible Line keys on a Multiline Terminal.
    	Intercom voice signalling to another station cannot be picked up at the
    Secondary Incoming Extension. In this case, the LED on the
    Secondary Incoming Extension indicates Idle. 
    General
    	Recalls to a station do not appear or ring on a Secondary Incoming
    Extension.
    	Tone Override and Camp-On calls to a station appear and/or ring on a
    Secondary Incoming Extension.
    To answer a secondary incoming extension call: 
    						
    							July 2003 NEC Business Solutions Ltd
    506 – S3Secondary Incoming Extension
    Doc. No. 8201 - Release 1.0
    July 2003
    	Calls cannot be originated from a Secondary Incoming Extension.
    	Off-Hook Ringing is provided with calls ringing into Secondary
    Incoming Extensions. 
    	Secondary Incoming Extensions cannot be set for Call Forward.
    	Internal and outside line calls answered from a Secondary Incoming
    Extension become the answering station user call.
    	Off-Hook indication (BLF) is not provided on the Secondary Incoming
    Extension.
    	If a Secondary Incoming Extension call is received and answered
    while the user is also engaged in an internal or outside line call, the
    first call is automatically put on hold.
    GUIDE TO 
    FEATURE 
    PROGRAMMING
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-Line 
    Key1-8-08
    Station
    Page-Line 
    Key
    ¶+BTM4Line Key Selection for Telephone Mode4-12
    ¶+BTMExtension Line Key Ring Assignment (Day Mode) 4-37
    ¶+BTMExtension Line Key Ring Assignment (Night Mode) 4-38
    ¶+BTMSIE/CAR Ringing Line Preference Selection 4-41
    ¶+BNLine Key Selection  2-05
    ¶+BNLine Key Selection for Tenant Mode 2-06
    4When the system is at default this Memory Block must be programmed for the feature to be used. 
    						
    							Features and Specifications Manual S4 – 507
    Doc. No. 8201 - Release 1.0
    July 2003
    Seized Trunk Name/
    Number DisplayS-4
    FEATURE 
    DESCRIPTIONThe Seized Trunk Name/Number Display feature displays the telephone
    name or number (assigned in System Programming) of each trunk in the
    system. These names or numbers appear on the Multiline Terminal LCD
    when a trunk is seized.
    SYSTEM 
    AVAILABILITYTerminal Type
    All Multiline Terminals with an LCD.
    Required Components
    None.
    OPERATING 
    PROCEDURES
    1. Press T.
    2. Dial 
    C.
    3. The trunk number and assigned name or number are briefly
    displayed.
    SERVICE 
    CONDITIONSData Assignment
    	Each of the 64 available trunks for Xen IPK Expanded or the 16
    available trunks for the Xen IPK Basic can be assigned a name or
    telephone number. The assigned name/number cannot be more than
    13 character digits (including spaces and dashes).
    Restrictions
    	During a conference call, the seized trunk Name/Number is not
    displayed.
    General
    	For outgoing calls, the Name/Number assigned is displayed when an
    outside line is seized until a digit is dialled or the line is dropped.
    	For incoming or transferred calls, and calls removed from hold, the
    Name/Number is displayed briefly (five seconds) after the line is
    accessed. The Elapsed Call Timer begins immediately after the trunk
    Name/Number is displayed.
    For an outside call in progress (after Elapsed Call Timer starts): 
    						
    							July 2003 NEC Business Solutions Ltd
    508 – S4 Seized Trunk Name/ Number Display
    Doc. No. 8201 - Release 1.0
    July 2003
    GUIDE TO 
    FEATURE 
    PROGRAMMING
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-Line 
    Key1-8-08
    Station
    Page-Line 
    Key
    ¶+BCT4Trunk Name/Number Assignment3-00
    4When the system is at default this Memory Block must be programmed for the feature to be used. 
    						
    							Features and Specifications Manual S5 – 509
    Doc. No. 8201 - Release 1.0
    July 2003
    Simplified Call DistributionS-5
    FEATURE 
    DESCRIPTIONSimplified Call Distribution is a hunting method that distributes calls evenly
    to all members of a hunt group. It is very similar to UCD but does not require
    members to control call processing status by logging off. Hunting is
    instituted when a DIT, DID, TIE or VRS(4)-U(  ) ETU call is terminated at an
    SCD group pilot number. Up to 32 SCD members can be divided among
    four SCD groups or assigned in one SCD group.
    SYSTEM 
    AVAILABILITYTerminal Type
    Not applicable.
    Required Components
    None.
    OPERATING 
    PROCEDURES
    SERVICE 
    CONDITIONS
    Data Assignment
    	Both the SCD pilot number and SCD members are assigned in
    System Programming.
    Restrictions
    	SCD is not available for Voice Mail transferred calls, CO transferred
    calls, or station transferred calls.
    	SCD is not available for intercom calls.
    	SCD calls do not follow individual settings of CFB/NA.
    	SCD calls will not follow any Call Forward Split setting. Setting a Call
    Forward Split on an SCD agent will cause that agent to be bypassed
    by SCD calls. Directed calls to that station (e.g. DID, DIT or
    Ring Transferred calls) will however follow the Call Forward Split
    settings as appropriate.
    General
    	The hunt method for SCD is circular. The hunting starts with the station
    after the last answered SCD station within a group.
    	SCD calls follow Station Call Forward - All settings to an internal
    destination, however when calls terminate at the CF-All destination, if
    a call is not answered within the time specified in MB1-2-22, it will ring
    at next SCD agent.
    Not applicable. 
    						
    							July 2003 NEC Business Solutions Ltd
    510 – S5Simplified Call Distribution
    Doc. No. 8201 - Release 1.0
    July 2003
    	If an SCD call is unanswered the Xen IPK system uses the Call
    Forward - No Answer timer to send the call to the next available SCD
    station. This forward on no answer is a single event and does not
    repeat itself for the duration of that SCD call.
    	Calls to an SCD group must be transferred to an agent and not
    the pilot.
    	SCD group can have a hunt on busy set using MB4-14 and MB4-15.
    	Call Arrival (CAR) keys can be assigned as members of an
    SCD group.
    GUIDE TO 
    FEATURE 
    PROGRAMMING
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-
    Line Key1-8-08
    Station
    Page-
    Line Key
    ¶+AA4SCD (Simplified Call Distribution) Pilot Number 
    Assignment1-8-29
    ¶+AA4SCD Group Agent Assignment1-8-30
    ¶+BCTDIT Assignment 3-42
    ¶+BCTANA Assignment 3-43
    4When the system is at default this Memory Block must be programmed for the feature to be used. 
    						
    							Features and Specifications Manual S6 – 511
    Doc. No. 8201 - Release 1.0
    July 2003
    Single Line Telephone 
    AccessS-6
    FEATURE 
    DESCRIPTIONThe Xen IPK system provides for the connection of a maximum of 118
    Single Line Telephones (SLTs). Single Line Telephone users can make CO/
    PBX calls, internal calls, and paging calls. 
    SYSTEM 
    AVAILABILITYTerminal Type
    Single Line Telephones.
    Required Components
    OPX(2)-U(  ) ETU
    SLI(8)-U(  ) ETU
    SLI(4)-U(  ) ETU
    SLT(1)-U(  ) ADP connected to a ESIB/ESIE(8)-U(  ) ETU port
    AP(R)-R( ) Unit connected to a Multiline Terminal
    OPERATING 
    PROCEDURES
    1. Lift the handset, and receive internal dial tone.
    2. Dial the applicable station number.
    3. Talk when called party answers.
    1. Lift the handset, and receive internal dial tone.
    2. Dial Trunk Access Code (default: 
    0).
    3. Dial the number of outside party.
    4. Talk when the called party answers.
    Lift the handset and converse.
    To originate an internal calls:
    To originate outside calls:
    To answer outside or internal calls: 
    						
    							July 2003 NEC Business Solutions Ltd
    512 – S6Single Line Telephone Access
    Doc. No. 8201 - Release 1.0
    July 2003
    1. Press the hookswitch momentarily, and receive internal dial tone.
    2. Dial the station number where call is to be transferred.
    3. Hang up.
    1. Lift the handset, and receive internal dial tone.
    2. Dial the Feature Access Code.
    SERVICE 
    CONDITIONSData Assignment
    	All Feature Access Codes can be used from a Single Line Telephone if
    allowed by Station Class of Service.
    	Internal and outside calls may be held and transferred by pressing the
    hookswitch. This is determined in System Programming. The
    choices are:
    1. Press hookswitch for internal hold.
    2. Press hookswitch to send a Hookflash to the outside line.
    	If a rotary type Single Line Telephone is used, Access Codes using #
    and 
    Q must be changed to numerical digits because this
    telephone does not support these digits.
    Restrictions
    	The SLT(1)-U(  ) ADP and OPX(2)-U(  ) ETU do not support the
    Message Waiting feature.
    General
    	Single Line Telephones provide a distinctive ringing pattern between
    CO/PBX incoming calls and internal calls.
    	Both DTMF type and Rotary type Single Line Telephones can be used
    with the system.
    	Message Wait LEDs light if a message is sent to a Single Line
    Telephone with Message Wait LED.
    	A Single Line Telephone can be used to voice announce to a Multiline
    Te r m i n a l .
    	Default Access Code 6# can be used to send a hookflash from a
    Single Line Telephone to an outside line.
    To transfer an outside call or internal call with a call in progress:
    To access feature: 
    						
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