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NEC Xen Ipk Features And Specifications Manual

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    of 640
    							Features and Specifications Manual S13 – 533
    Doc. No. 8201 - Release 1.0
    July 2003
    Station Camp-OnS-13
    FEATURE 
    DESCRIPTIONThe Station Camp-On feature allows a call to be transferred to a busy
    station. When the station receiving the camp-on tone becomes idle, the call
    rings and can be answered. After a programmed time interval, unanswered
    camp-on calls recall to the station that initiated the camp-on.
    SYSTEM 
    AVAILABILITYTerminal Type
    All terminals.
    Required Components
    None.
    OPERATING 
    PROCEDURES
    1. PressN; call is placed on Non-Exclusive Hold.
    2. Dial the station number or press the designated DSS key programmed
    on a Flexible Line key or One-Touch key on the terminal. Receive call
    waiting tone.
    3. Go on-hook.
    4. After timeout, if the Camp-On remains unanswered, the line recalls,
    and the LED on the assigned CO/PBX line key returns to flashing
    green.
    5. Press the CO/PBX line key with green LED, and go off-hook to return
    to the call.
    1. Receive a camp-on tone. CO/PBX line key LED flashes green.
    2. Press the flashing 
    O. The existing CO/PBX line call is
    automatically placed on hold, and the camp-on is answered.
    3. Go on-hook. Transferred call rings.
    4. Go off-hook or press 
    O, and talk with the incoming caller.
    To originate Station Camp-On from a Multiline Terminal with a call in 
    progress:
    To answer a Camp-On while engaged in a call: 
    						
    							July 2003 NEC Business Solutions Ltd
    534 – S13Station Camp-On
    Doc. No. 8201 - Release 1.0
    July 2003
    1. Press the hookswitch momentarily, and receive second dial tone.
    2. Dial the station number to where call is to be transferred.
    3. Hang up.
    SERVICE 
    CONDITIONSGeneral
    	If the Camp-On is placed after Tone Override, camp-on tone is
    provided.
    	Station and Attendant Camp-On Recall timers can be assigned
    separately.
    	Camp-On Tone receive is assigned in Station Class of Service
    assignment.
    To originate a Station Camp-On from a Single Line Telephone with a 
    call in progress: 
    						
    							Features and Specifications Manual S14 – 535
    Doc. No. 8201 - Release 1.0
    July 2003
    Station HuntingS-14
    FEATURE 
    DESCRIPTIONThe Station Hunting feature distributes internal and outside calls to multiple
    stations in a Station Hunt group. When a station number programmed as a
    Station Hunting master number is dialled, and this number is busy, the call
    is forwarded to another station in that hunt group.
    SYSTEM 
    AVAILABILITYTerminal Type
    All terminals.
    Required Components
    None.
    OPERATING 
    PROCEDURES
    1. Lift the handset, and receive internal dial tone.
    2. Dial the station number of the desired hunt group.
    3. Talk with the called party when answered.
    1. Incoming call to station number programmed as a Station Hunting
    master number.
    2. The first available station in the hunt group receives the call.
    SERVICE 
    CONDITIONSData Assignment
    	Any station can be assigned as a Station Hunting master number.
    Restrictions
    	When all stations in the desired hunt group are busy, the transferring
    caller hears call waiting tone when transferring the call to this hunt
    group. The call is camped on the Station Hunting master number and
    does not forward to other stations in the group when they become idle.
    To call a Station Hunt group from an internal station:
    To use this feature for an incoming internal, DIT/ANA, or Tie/DID call: 
    						
    							July 2003 NEC Business Solutions Ltd
    536 – S14Station Hunting
    Doc. No. 8201 - Release 1.0
    July 2003
    General
    	A maximum of 120 stations in the Xen IPK Expanded system or 32 in
    the Xen IPK Basic system, can be assigned to a hunt group.
    	The station master number is an actual station. If this station is busy,
    the call is forwarded to the next programmed answering station.
    	Linear hunt (consecutively search from the lead station) is provided.
    	DIT/ANA calls to Station Hunting master numbers follow the station
    hunt group assignment.
    	When a station number other than the Station Hunting master number
    in the hunt group is dialled directly, hunting is not performed.
    	When a Station Hunting master number is set for Call Forward - All
    Calls/Busy, incoming calls to this station follow the Call Forward
    setting. If the Forward to Station is busy, the incoming calls follow the
    station hunting assignment.
    	A Station Hunting master number can be included in another station
    hunting group to chain together two Station Hunting groups.
    	The following conditions cause a station in the hunt group to
    be skipped:
    1. The station is busy.
    2. Call Forward - All Calls is set for that station.
    3. The station is in DND Mode.
    4. The station is off-line.
    	CO Ring transfers, DIT/ANA, Tie/DID, and internal calls to a Station
    Hunting master number do not hunt past an unanswered member of
    the hunt group.
    RELATED 
    FEATURES LISTStation Message Detail Recording (SMDR)
    Feature 
    NumberFeature Name
    S-5 Simplified Call Distribution 
    						
    							Xen IPK Features and Specifications Manual
    Features and Specifications Manual S14 – 537
    Doc. No. 8201 - Release 1.0
    July 2003
    GUIDE TO 
    FEATURE 
    PROGRAMMING
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-Line 
    Key1-8-08
    Station
    Page-Line 
    Key
    ¶+BTT4Intercom Master Hunt Number Selection4-14
    ¶+BTT4Intercom Master Hunt Number Forward 
    Assignment4-15
    ¶+AASCD (Simplified Call Distribution) Pilot Number 
    Assignment1-8-29
    ¶+AASCD Group Agent Assignment 1-8-30
    4When the system is at default this Memory Block must be programmed for the feature to be used. 
    						
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    538 – S14Station Hunting
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    THIS PAGE INTENTIONALLY LEFT BLANK 
    						
    							Features and Specifications Manual S15 – 539
    Doc. No. 8201 - Release 1.0
    July 2003
    Station Message Detail 
    Recording (SMDR)S-15
    FEATURE 
    DESCRIPTIONAn optional MIFM-U(  ) ETU provides detailed outside call records of
    system telephone usage. This supports cost control by identifying telephone
    users, trunk usage, and digits dialled. SMDR enables connection of call
    accounting equipment to audit local and long distance telephone bills.
    SYSTEM 
    AVAILABILITYTerminal Type
    All terminals:
    1. Incoming CO/PBX Call
    2. Outgoing CO/PBX Call
    3. Conference CO/PBX Call
    4. Transferred CO/PBX Call
    Required Components
    RS-232C compatible printer and RS-232C straight connection cable and/or
    a call-accounting unit must be locally provided.
    MIFM-U( ) ETU
    OPERATING 
    PROCEDURES
    SERVICE 
    CONDITIONS
    Data Assignment
    	SMDR can be assigned to output incoming calls, outgoing calls, or All
    Calls in System Programming.
    	Printout is selectable in 1-line or 2-line format in System Programming.
    	System Programming allows user to block the last four digits of a
    telephone number that was called.
    	Incoming transfer or conference calls and outgoing calls are not output
    through SMDR until the SMDR Valid Call Timer has elapsed. The Valid
    Call Timer can be programmed in System Programming.
    	Individual terminals can be assigned to produce  SMDR records. 
    Restrictions
    	Call records are not provided for internal calls.
    	Caller ID name is not printed on SMDR.
    Not applicable. 
    						
    							July 2003 NEC Business Solutions Ltd
    540 – S15 Station Message Detail Recording (SMDR)
    Doc. No. 8201 - Release 1.0
    July 2003
    General
    	If the printer or other I/O devices fail to operate, approximately 100 call
    records are saved in the MIFM-U( ) ETU buffer. When the
    buffer becomes full, the first call record is lost and the last call record
    is stored.
    	Call record data provides the following information:
    Start Time, Trunk Number, Trunk Group, Type of Call, Station Number,
    Duration, Number Dialled, LCR, Calling Station Number, and
    Transferred Station Number.
    	The maximum number of digits allowed for output of telephone
    number is 24.
    	When printer or PC onnected is assigned in System Programming,
    and a printer or PC is not connected to the system, a PRINTER
    TROUBLE LCD indication and an audible alert tone occur at the first
    two Multiline Terminals connected to the system (Stations 100 and
    101). If an MIFM-U( ) ETU is not installed or disabled, no alarm
    indication is given.
    	When the Caller ID feature is installed, SMDR prints the incoming
    caller telephone number when received from the Central Office.
    	An SMDR call Record will be generated where a station assigned to
    not print SMDR records transfers a call to a station, which is assigned
    to print SMDR records. 
    SMDR Print Formats
    	Outgoing Call
    07/03/98
    09:0008-05-12OG12300
    ABCDE1E2
    00:15:32
    102885167537000 
    GH
    	Outgoing Call (LCR)
    07/03/98
    09:0008-05-12OG12300
    ABCDE1E2
    00:15:32
    102885167537000 
    GH
    	                 
                                     LCR
    	                                                                            K
    	Incoming Call
    07/03/98
    09:00 05-12IC12300
    ABCDE1E2
    00:15:32
    9727517622 
    GH 
    						
    							Xen IPK Features and Specifications Manual
    Features and Specifications Manual S15 – 541
    Doc. No. 8201 - Release 1.0
    July 2003
    	DISA (Both incoming and outgoing are printed). Format shown is
    printed if incoming caller hangs up first. Format is reversed if called
    party hangs up first.
    07/03/98
    09:00 05-12IC999234
    ABCDEF
    00:15:32
    G
    	                                       
        D100 
    	                                               J
    07/03/98
    09:0008- 05-12OG99900
    ABCDE1E2
    00:15:32
    102885167537000 
    GH
    1234567890
     D100 
    IJ
    E2 is in PC mode only, the rest are printed in Printer and PC mode.
    SMDR Format Explanation
    A~K are printout items. 
    	A Start Date
    07 = month
    03 = day
    98 = year
    	BStart Time
    09 = hour
    00 = minute
    	C Trunk Information
    08 = Route Advance Block
    05 = Trunk Group
    12 = Trunk Number
    	D Call Type
    IC Incoming Call
    OG Outgoing Call
    ICC Conference on Incoming Call
    OGC Conference on Outgoing Call
    IT Transferred Incoming Call
    OT Transferred Outgoing Call
    ITC Conference on Transferred Incoming Call
    OTC Conference on Transferred Outgoing Call
    	E1 Station Number or ID Number
    1 2-digit Station Number in System Programming
    2 3-digit Station Number in System Programming
    3 4-digit Station Number in System Programming
    E2 Tenant number station belongs to (PC mode only) 00~47 
    						
    							July 2003 NEC Business Solutions Ltd
    542 – S15 Station Message Detail Recording (SMDR)
    Doc. No. 8201 - Release 1.0
    July 2003
    	FTransferred Station Number
    22-digit Station Number in System Programming
    33-digit Station Number in System Programming
    44-digit Station Number in System Programming
    	G Call Duration
    00 = hour
    15 = minutes
    32 = seconds 
    	H Number Dialled
    Maximum of 24 Characters
    Incoming Caller ID Number = 9727517622
    	I Account Code Entry:1234567890
    Maximum of 16 Characters
    Forced Account Code: A1234567890
    Maximum of 13 Characters
    If both are entered, SMDR prints the Account Code entry
    followed by the Forced Account Code
    	J Station Number of DISA Caller
    Maximum of 4 Characters
    	K Least Cost Routing
    RELATED 
    FEATURES LIST
    GUIDE TO 
    FEATURE 
    PROGRAMMINGFeature 
    NumberFeature Name
    A-1 Account Code Entry
    A-2 Account Code - Forced/Unverified
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-Line 
    Key1-8-08
    Station
    Page-Line 
    Key
    ¶+BSCard Interface Slot Assignment 7-1
    ¶+BSMIF (SMDR) Assignment 7-3-02
    ¶+BSMIF (LCR) Assignment 7-3-01
    ¶+AS4Printer Connected Selection1-5-13
    ¶+ASPrinter Line Feed Control Selection 1-5-14 
    						
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