NEC Xen Ipk Features And Specifications Manual
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Features and Specifications Manual S13 – 533 Doc. No. 8201 - Release 1.0 July 2003 Station Camp-OnS-13 FEATURE DESCRIPTIONThe Station Camp-On feature allows a call to be transferred to a busy station. When the station receiving the camp-on tone becomes idle, the call rings and can be answered. After a programmed time interval, unanswered camp-on calls recall to the station that initiated the camp-on. SYSTEM AVAILABILITYTerminal Type All terminals. Required Components None. OPERATING PROCEDURES 1. PressN; call is placed on Non-Exclusive Hold. 2. Dial the station number or press the designated DSS key programmed on a Flexible Line key or One-Touch key on the terminal. Receive call waiting tone. 3. Go on-hook. 4. After timeout, if the Camp-On remains unanswered, the line recalls, and the LED on the assigned CO/PBX line key returns to flashing green. 5. Press the CO/PBX line key with green LED, and go off-hook to return to the call. 1. Receive a camp-on tone. CO/PBX line key LED flashes green. 2. Press the flashing O. The existing CO/PBX line call is automatically placed on hold, and the camp-on is answered. 3. Go on-hook. Transferred call rings. 4. Go off-hook or press O, and talk with the incoming caller. To originate Station Camp-On from a Multiline Terminal with a call in progress: To answer a Camp-On while engaged in a call:
July 2003 NEC Business Solutions Ltd 534 – S13Station Camp-On Doc. No. 8201 - Release 1.0 July 2003 1. Press the hookswitch momentarily, and receive second dial tone. 2. Dial the station number to where call is to be transferred. 3. Hang up. SERVICE CONDITIONSGeneral If the Camp-On is placed after Tone Override, camp-on tone is provided. Station and Attendant Camp-On Recall timers can be assigned separately. Camp-On Tone receive is assigned in Station Class of Service assignment. To originate a Station Camp-On from a Single Line Telephone with a call in progress:
Features and Specifications Manual S14 – 535 Doc. No. 8201 - Release 1.0 July 2003 Station HuntingS-14 FEATURE DESCRIPTIONThe Station Hunting feature distributes internal and outside calls to multiple stations in a Station Hunt group. When a station number programmed as a Station Hunting master number is dialled, and this number is busy, the call is forwarded to another station in that hunt group. SYSTEM AVAILABILITYTerminal Type All terminals. Required Components None. OPERATING PROCEDURES 1. Lift the handset, and receive internal dial tone. 2. Dial the station number of the desired hunt group. 3. Talk with the called party when answered. 1. Incoming call to station number programmed as a Station Hunting master number. 2. The first available station in the hunt group receives the call. SERVICE CONDITIONSData Assignment Any station can be assigned as a Station Hunting master number. Restrictions When all stations in the desired hunt group are busy, the transferring caller hears call waiting tone when transferring the call to this hunt group. The call is camped on the Station Hunting master number and does not forward to other stations in the group when they become idle. To call a Station Hunt group from an internal station: To use this feature for an incoming internal, DIT/ANA, or Tie/DID call:
July 2003 NEC Business Solutions Ltd 536 – S14Station Hunting Doc. No. 8201 - Release 1.0 July 2003 General A maximum of 120 stations in the Xen IPK Expanded system or 32 in the Xen IPK Basic system, can be assigned to a hunt group. The station master number is an actual station. If this station is busy, the call is forwarded to the next programmed answering station. Linear hunt (consecutively search from the lead station) is provided. DIT/ANA calls to Station Hunting master numbers follow the station hunt group assignment. When a station number other than the Station Hunting master number in the hunt group is dialled directly, hunting is not performed. When a Station Hunting master number is set for Call Forward - All Calls/Busy, incoming calls to this station follow the Call Forward setting. If the Forward to Station is busy, the incoming calls follow the station hunting assignment. A Station Hunting master number can be included in another station hunting group to chain together two Station Hunting groups. The following conditions cause a station in the hunt group to be skipped: 1. The station is busy. 2. Call Forward - All Calls is set for that station. 3. The station is in DND Mode. 4. The station is off-line. CO Ring transfers, DIT/ANA, Tie/DID, and internal calls to a Station Hunting master number do not hunt past an unanswered member of the hunt group. RELATED FEATURES LISTStation Message Detail Recording (SMDR) Feature NumberFeature Name S-5 Simplified Call Distribution
Xen IPK Features and Specifications Manual Features and Specifications Manual S14 – 537 Doc. No. 8201 - Release 1.0 July 2003 GUIDE TO FEATURE PROGRAMMING Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BTT4Intercom Master Hunt Number Selection4-14 ¶+BTT4Intercom Master Hunt Number Forward Assignment4-15 ¶+AASCD (Simplified Call Distribution) Pilot Number Assignment1-8-29 ¶+AASCD Group Agent Assignment 1-8-30 4When the system is at default this Memory Block must be programmed for the feature to be used.
July 2003 NEC Business Solutions Ltd 538 – S14Station Hunting Doc. No. 8201 - Release 1.0 July 2003 THIS PAGE INTENTIONALLY LEFT BLANK
Features and Specifications Manual S15 – 539 Doc. No. 8201 - Release 1.0 July 2003 Station Message Detail Recording (SMDR)S-15 FEATURE DESCRIPTIONAn optional MIFM-U( ) ETU provides detailed outside call records of system telephone usage. This supports cost control by identifying telephone users, trunk usage, and digits dialled. SMDR enables connection of call accounting equipment to audit local and long distance telephone bills. SYSTEM AVAILABILITYTerminal Type All terminals: 1. Incoming CO/PBX Call 2. Outgoing CO/PBX Call 3. Conference CO/PBX Call 4. Transferred CO/PBX Call Required Components RS-232C compatible printer and RS-232C straight connection cable and/or a call-accounting unit must be locally provided. MIFM-U( ) ETU OPERATING PROCEDURES SERVICE CONDITIONS Data Assignment SMDR can be assigned to output incoming calls, outgoing calls, or All Calls in System Programming. Printout is selectable in 1-line or 2-line format in System Programming. System Programming allows user to block the last four digits of a telephone number that was called. Incoming transfer or conference calls and outgoing calls are not output through SMDR until the SMDR Valid Call Timer has elapsed. The Valid Call Timer can be programmed in System Programming. Individual terminals can be assigned to produce SMDR records. Restrictions Call records are not provided for internal calls. Caller ID name is not printed on SMDR. Not applicable.
July 2003 NEC Business Solutions Ltd 540 – S15 Station Message Detail Recording (SMDR) Doc. No. 8201 - Release 1.0 July 2003 General If the printer or other I/O devices fail to operate, approximately 100 call records are saved in the MIFM-U( ) ETU buffer. When the buffer becomes full, the first call record is lost and the last call record is stored. Call record data provides the following information: Start Time, Trunk Number, Trunk Group, Type of Call, Station Number, Duration, Number Dialled, LCR, Calling Station Number, and Transferred Station Number. The maximum number of digits allowed for output of telephone number is 24. When printer or PC onnected is assigned in System Programming, and a printer or PC is not connected to the system, a PRINTER TROUBLE LCD indication and an audible alert tone occur at the first two Multiline Terminals connected to the system (Stations 100 and 101). If an MIFM-U( ) ETU is not installed or disabled, no alarm indication is given. When the Caller ID feature is installed, SMDR prints the incoming caller telephone number when received from the Central Office. An SMDR call Record will be generated where a station assigned to not print SMDR records transfers a call to a station, which is assigned to print SMDR records. SMDR Print Formats Outgoing Call 07/03/98 09:0008-05-12OG12300 ABCDE1E2 00:15:32 102885167537000 GH Outgoing Call (LCR) 07/03/98 09:0008-05-12OG12300 ABCDE1E2 00:15:32 102885167537000 GH LCR K Incoming Call 07/03/98 09:00 05-12IC12300 ABCDE1E2 00:15:32 9727517622 GH
Xen IPK Features and Specifications Manual Features and Specifications Manual S15 – 541 Doc. No. 8201 - Release 1.0 July 2003 DISA (Both incoming and outgoing are printed). Format shown is printed if incoming caller hangs up first. Format is reversed if called party hangs up first. 07/03/98 09:00 05-12IC999234 ABCDEF 00:15:32 G D100 J 07/03/98 09:0008- 05-12OG99900 ABCDE1E2 00:15:32 102885167537000 GH 1234567890 D100 IJ E2 is in PC mode only, the rest are printed in Printer and PC mode. SMDR Format Explanation A~K are printout items. A Start Date 07 = month 03 = day 98 = year BStart Time 09 = hour 00 = minute C Trunk Information 08 = Route Advance Block 05 = Trunk Group 12 = Trunk Number D Call Type IC Incoming Call OG Outgoing Call ICC Conference on Incoming Call OGC Conference on Outgoing Call IT Transferred Incoming Call OT Transferred Outgoing Call ITC Conference on Transferred Incoming Call OTC Conference on Transferred Outgoing Call E1 Station Number or ID Number 1 2-digit Station Number in System Programming 2 3-digit Station Number in System Programming 3 4-digit Station Number in System Programming E2 Tenant number station belongs to (PC mode only) 00~47
July 2003 NEC Business Solutions Ltd 542 – S15 Station Message Detail Recording (SMDR) Doc. No. 8201 - Release 1.0 July 2003 FTransferred Station Number 22-digit Station Number in System Programming 33-digit Station Number in System Programming 44-digit Station Number in System Programming G Call Duration 00 = hour 15 = minutes 32 = seconds H Number Dialled Maximum of 24 Characters Incoming Caller ID Number = 9727517622 I Account Code Entry:1234567890 Maximum of 16 Characters Forced Account Code: A1234567890 Maximum of 13 Characters If both are entered, SMDR prints the Account Code entry followed by the Forced Account Code J Station Number of DISA Caller Maximum of 4 Characters K Least Cost Routing RELATED FEATURES LIST GUIDE TO FEATURE PROGRAMMINGFeature NumberFeature Name A-1 Account Code Entry A-2 Account Code - Forced/Unverified Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BSCard Interface Slot Assignment 7-1 ¶+BSMIF (SMDR) Assignment 7-3-02 ¶+BSMIF (LCR) Assignment 7-3-01 ¶+AS4Printer Connected Selection1-5-13 ¶+ASPrinter Line Feed Control Selection 1-5-14