NEC Xen Ipk Features And Specifications Manual
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Features and Specifications Manual C15 – 191 Doc. No. 8201 - Release 1.0 July 2003 Call Pickup GroupC-15 FEATURE DESCRIPTIONAny station user can answer a call intended for another station user either in their programmed Call Pickup group (Tenant Assignment) or another Tenant Group, depending on the Call Pickup Access Code used. Incoming ringing outside calls to a station can be answered by any station in the same Call Pickup group or by stations in other Tenant groups. The system can be subdivided into 48 separate Tenant groups, each with its own outside line assignments. SYSTEM AVAILABILITY Terminal Type All terminals. Required Components None. OPERATING PROCEDURES 1. Station A is receiving a call. 2. Press P or lift the handset at station B. 3. Dial the Call Pickup Access Code. Default Access Codes are: FHIntra-Tenant Ringing Call Pickup FINight Call Pickup FJFor CO/PBX lines in same tenant 4. Use the handset to talk to the party calling station A. To use this feature from a station:
July 2003 NEC Business Solutions Ltd 192 – C15Call Pickup Group Doc. No. 8201 - Release 1.0 July 2003 SERVICE CONDITIONSData Assignment Other types of Call Pickups that can be assigned but do not have an Access Code at default are: zCall Pickup (PBX only) in same tenant. zCall Pickup (CO only) in same tenant. zCall Pickup (CO/PBX) by tenant (1-digit). zCall Pickup (CO/PBX) by tenant (2-digit). zCall Pickup (CO/PBX) for other tenants. zInternal (CO/PBX) Transfers, Tie/DID, Call Pickup in same tenant. zCall Pickup (Tie) outside call ringing to Internal Zone Paging Group. zFor main software release 2 and above, Call Pickup Extension Group. Restrictions Voice announced internal calls cannot be picked up in the same Tenant Group. General Call Pickup Groups are created by assigning Tenant Groups. A maximum of 48 Call Pickup Groups can be assigned. All Calls Pickup Access Codes are valid for both Day Mode and Night Mode except the Night Call Pickup Access Code. The Night Call Pickup Access Code is valid when a tenant is in Night Mode and assigned the Night Chime feature in System Programming. An incoming Tie/DID call is first treated as an internal call. After timeout (default: No Timeout), the incoming call is treated as an incoming CO/PBX outside call. If incoming calls terminate on two or more stations simultaneously, the internal call with the lowest station number is answered first. To Call Pickup a Secondary Incoming Extension, a user must dial the applicable Access Code to pick up the original call. Call Pickup Extension Groups are created by assigning groups with Extension Numbers. A maximum of 10 groups of 30 extensions can be created.
Xen IPK Features and Specifications Manual Features and Specifications Manual C15 – 193 Doc. No. 8201 - Release 1.0 July 2003 GUIDE TO FEATURE PROGRAMMING Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BAAccess Code (1-, 2-, or 3-Digit) Assignment 1-1-46/47/48052, 053, 057, 060, 061, 066~069 ¶+BNTrunk to Tenant Assignment 2-01 ¶+BTTTelephone to Tenant Assignment 4-09
July 2003 NEC Business Solutions Ltd 194 – C15Call Pickup Group Doc. No. 8201 - Release 1.0 July 2003 THIS PAGE INTENTIONALLY LEFT BLANK
Features and Specifications Manual C16 – 195 Doc. No. 8201 - Release 1.0 July 2003 Centralised Voice MailC-16 FEATURE DESCRIPTIONCentralised Voice Mail allows two or more systems that are connected by Tie Lines to share one Voice Mail (VM) system. This feature allows VM Box access from Intercom (ICM)/CO/Automated Attendant, VM message LED indication, or Call Forward – Off-Premise to a VM port. The Xen IPK system communicates Message Waiting (MW) LED, Mailbox and other information using DTMF signalling between two Xen IPK systems. SYSTEM AVAILABILITYTerminal Type All Terminals. Required Components VMS(2/ 4/8)-U( ) or FMS(2/ 4)-U( ) ETU TLI(2)-U ETU or IPT(4/8)-U( ) ETU OPERATING PROCEDURESRefer to Digital Voice Mail, on Page 247 and Voice Mail Integration (Analogue), on Page 607. SERVICE CONDITIONSGeneral The Voice Mail system controls the Voice Mail Message Indication for systems without Voice Mail using Analogue or Digital Tie Lines. Centralised Voice Mail does not require upgrade of the Digital Voice Mail System. When using multiple systems in a network, Internal/External Pad Selection may need adjustment to compensate for volume loss. Using Multiple Call forwarding to transfer calls between systems is not recommended. Use Memory Block 1-2-04 (Call Arrival Key Block Assignment) to assign the CAR key that is used to deliver message-waiting notification to the systems in the Closed Numbering Network. This is common to all systems that have Centralised Voice Mail. Use Memory Block 1-8-47 (Call Arrival Key Voice Mail Message Notification Assignment) to assign the CAR Key used to send Voice Mail Message Notification to other systems in the Closed Numbering Network.
July 2003 NEC Business Solutions Ltd 196 – C16Centralised Voice Mail Doc. No. 8201 - Release 1.0 July 2003 Restrictions Each system must have a Voice Mail Quick Transfer Master Hunt number assigned, but Voice Mail Call Back Indication is not supported in the system without Voice Mail. The Closed Numbering Network is required to support Centralised Voice Mail. Refer to U-3 in this Manual for details. All systems in the Closed Numbering Network using the same Voice Mail must assign the same Access codes for Memory Block 1-1-46~48, Functions 502 and 503, to set or cancel message indication. Systems without Voice Mail can access DIT/ANA trunks to the Automated Attendant of the Centralised Voice Mail using a CAR key that has Call Forward – Off-Premise to the Voice Mail pilot. Softkey indication is not supported in remote systems. Refer to & Features Supported by Digital Voice Mail: for a detailed list of supported features. Analogue voice cannot be used to support Centralised Voice Mail. Features Supported by Digital Voice Mail: Feature NameMainRemote Alphabetic Directory Yes Yes Alternate Greeting Yes Yes Automated Attendant Ye sYe s Archived Message Yes Yes Audiotext Yes Yes Audiotext Message Yes Yes Auto Dial Yes Yes Automatic Directory Yes Yes Await Answer Yes Yes Broadcast Distribution Yes Yes Call Forward to Personal GreetingYe s Ye s Call Screening Yes Yes Directory Assistance Yes Yes Directory Group Yes Yes Directory Menu Yes Yes Dispatch Distribution Yes Yes
Xen IPK Features and Specifications Manual Features and Specifications Manual C16 – 197 Doc. No. 8201 - Release 1.0 July 2003 Greetings Yes Yes Group Yes Yes Held Message Yes Yes Interview Box Yes Yes Introduction Yes Yes Live Record YesNo Live Monitoring YesNo Message Box Integration Yes Yes Message Delivery YesNo Message Group Yes Yes Message Notification Yes Yes Message Waiting Lamps Yes Yes Names Yes Yes Night Mode Yes Yes Numeric Directory Assistance Yes Yes Open Group Yes Yes One-Key Dialling Yes Yes One-Way Message Yes Yes Opening Greeting Yes Yes Option Set YesNo Outside Callers Yes Yes Owner Yes Yes Personal ID Yes Yes Personal Secretary Yes Yes Private Group Yes Yes Prompt Yes Yes Public Message Yes Yes Quick Transfer to Voice Mail YesNo Recorded Name Yes Yes Release Yes Yes Screening Options Yes Yes Softkey Support YesNo Feature NameMainRemote
July 2003 NEC Business Solutions Ltd 198 – C16Centralised Voice Mail Doc. No. 8201 - Release 1.0 July 2003 GUIDE TO FEATURE PROGRAMMING Spelled Name Yes Yes Subscriber Yes Yes System Manager Yes Yes Two-Way Message Yes Yes Transaction Box Yes Yes Voice Detect Yes Yes Voice Field Yes Yes Voice Name Yes Yes Voice Response Yes Yes Wait for Ringback Yes Yes Note :Automated Attendant can be supported on the Remote System only when a DIT call to a CAR key is assigned Call Forward – Off Premise to Voice Mail in the main system. Feature NameMainRemote Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BSCard Interface Slot Assignment 7-1 ¶+BSTelephone Type Assignment 7-2 ¶+BK4Call Arrival Key Block Assignment1-2-04 ¶+BTIVoice Mail/SLT Selection 4-35 ¶+BS4Station Number Assignment4-10 ¶+AV4Call Arrival Key Voice Mail Message Notification Assignment1-8-47 ¶+BTT4Intercom Master Hunt Number Selection4-14 ¶+BTT4Intercom Master Hunt Number Forward Assignment4-15 ¶+BTTStation Name Assignment 4-18
Xen IPK Features and Specifications Manual Features and Specifications Manual C16 – 199 Doc. No. 8201 - Release 1.0 July 2003 ¶+BAIntercom Feature Access Code Assignment 1-2-24 007 ¶+BTSClass of Service (Station) Feature Selection 2 1-8-08 3-5,5-4 ¶+AV4Voice Mail Quick Transfer Master Hunt Number1-8-26 ¶+BA4Access Code (1-, 2-, 3-Digit) Assignment1-1-46~48001, 401~416, 502, 503, 020~025, 030, 032, 033, 034, 140~145, 150~159 ¶+BCS4Networking Trunk Group/Route Advance Assignment1-1-49 ¶+BCS4CO/PBX Outgoing Digit Add Assignment1-1-50 ¶+BCT4Trunk Type Selection3-91 ¶+BCT4Trunk-to-Trunk Group Assignment3-03 ¶+BCTTrunk-to-Trunk Transfer Yes/No Selection 3-04 ¶+BCTTrunk (Installed, DP/DTMF) Selection 3-92 ¶+BCT4Trunk-to-Trunk Transfer Yes/No Selection3-04 ¶+ALNTie Line Networking Tandem Connection Assignment5-01 ¶+AVVoice Mail DTMF Delay Time Selection 1-3-08 ¶+AVVoice Mail Disconnect Time Selection 1-3-09 ¶+AVVoice Mail DTMF Duration/Interdigit Time Selection1-3-10 ¶+BNTrunk to Tenant Assignment 2-01 ¶+BTTTelephone to Tenant Assignment 4-09 ¶+BNLine Key Selection for Tenant Mode 2-06 ¶+BTMLine Key Selection for Telephone Mode 4-12 ¶+BCTDIT Assignment 3-42 Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key
July 2003 NEC Business Solutions Ltd 200 – C16Centralised Voice Mail Doc. No. 8201 - Release 1.0 July 2003 ¶+BCTANA Assignment 3-43 ¶+BCTDIT/ANA Delay Answer Time Selection 3-61 ¶+BCTDIT Tenant Assignment 3-62 ¶+BCTDIT Weekend Mode Selection 3-63 ¶+BCTDIT Night Mode Delay Answer Selection 3-64 ¶+BTTCall forward - Busy Immediately/Delay Selection 4-42 ¶+BMCall forward - No Answer Time Selection 1-2-22 4When the system is at default this Memory Block must be programmed for the feature to be used. Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key