NEC Xen Ipk Features And Specifications Manual

							Xen IPK Features and Specifications Manual
Features and Specifications Manual C1 – 131
Doc. No. 8201 - Release 1.0
July 2003
	The following are the maximum incoming calls that can wait at
a station:
zDIT, DID, and Tie lines:
No Limitation
zInternal and Automated Attendant transferred calls:
No Limitation
	Calls in the Call Alert Notification condition cannot be answered using
Call Pickup.
GUIDE TO 
FEATURE 
PROGRAMMING
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-Line 
Key
¶+BTS4Class of Service (Station) Feature Selection 21-8-08 3-8
¶+BTTStation to Class of Service Feature Assignment 4-17
¶+BTTCall Forward - Busy Immediately/Delay Selection 4-42
¶+BTTSLT Data Line Security Assignment 4-90
¶+BMCall Forward - No Answer Time Selection 1-2-22
4When the system is at default this Memory Block must be programmed for the feature to be used. 
						

							July 2003 NEC Business Solutions Ltd
132 – C1Call Alert Notification
Doc. No. 8201 - Release 1.0
July 2003
THIS PAGE INTENTIONALLY LEFT BLANK 
						

							Features and Specifications Manual C2 – 133
Doc. No. 8201 - Release 1.0
July 2003
Call Appearance 
Keys (CAP)C-2
FEATURE 
DESCRIPTIONThe Call Appearance key feature automatically places an outside call onto a
Call Appearance key when the system is operated as a hybrid
(multifunction) system. These keys can be assigned on any Multiline
Terminal or the same key can appear on multiple terminals. This feature
allows efficient call handling when numerous CO calls are received, but a
limited number of CO line appearances are available. These keys are often
called CO loop keys. 
SYSTEM 
AVAILABILITYTerminal Type
All Multiline Terminals.
Required Components
None.
OPERATING 
PROCEDURES
1. Go off-hook using the handset or pressP. Receive internal
dial tone.
2. Dial Trunk Access Code (default:
0). A Call Appearance key lights.
3. Dial the outside party, and begin conversation.
4. Press
U. The Call Appearance key flashes.
5. Press the flashing Call Appearance key to retrieve the call.
1. Receive CO/PBX incoming ring.
2. Go off-hook using the handset, or press
P. A Call Appearance key
lights. Talk with outside party.
3. Press
U. The Call Appearance key flashes.
4. Press the flashing Call Appearance key to retrieve the call.
To place a Multiline Terminal outgoing call on hold and retrieve it:
To place a Multiline Terminal incoming call on hold and retrieve it: 
						

							July 2003 NEC Business Solutions Ltd
134 – C2Call Appearance Keys (CAP)
Doc. No. 8201 - Release 1.0
July 2003
SERVICE 
CONDITIONSRestrictions
	A conference call involving two outside lines cannot reside on one Call
Appearance key.
General
	When a trunk call is originated or answered at a Multiline Terminal, it
must appear on a line key. The line key can be assigned as the trunk
itself or as a Call Appearance Key. A Call Appearance Key is dynamic
because a CAP key is used for any trunk call a multiline terminal is
using. An 8-key multiline terminal can have eight CAP keys that allow
the telephone to process all 64 trunks, 8 trunks at a time.
	The Xen IPK system selects trunks from last trunk to the first within a
trunk group. Trunk Access Code (default:
0) will not work if no CAP
or trunk appearance on the MLT. This occurs at default systems with
more than 8 trunks.
	There are 1152 different CAP keys that are broken up into 48 CAP
blocks with 24 keys per block. In system programming, a Multiline
Terminal is associated with a single CAP block. As the Multiline
Terminal processes calls, only keys in its assigned CAP block
are used. 
	Several Multiline Terminals can be assigned to the same CAP block
with the same set of 24 keys. Incoming trunks to these Multiline
Terminals appear on the same CAP key at each station.
	Call Arrival keys can also be associated with a CAP block. As calls
arrive and are answered from a CAR, they will move to the assigned
CAP keys on the terminal. Different CAR keys can be associated with
different CAP blocks to segregate calls based on the extension the call
was sent to. In addition if a CAR is not assigned to a CAP block, then
the telephone CAP assignment is used by the CAR.
	Any held call left on a Call Appearance key for more than the
programmed time interval recalls to the Multiline Terminal where the
call was originally put on hold.
	If a Multiline Terminal (other than the one that originally initiated or
received a call) is used to retrieve a held call, the SMDR records a
transfer to the Multiline Terminal where the call was retrieved.
	Only outside lines use a Call Appearance key.
	Outside lines reside on the Call Appearance key in the order of lowest
to highest line key numbers on the station.
	A Multiline Terminal can have multiple Call Appearance keys assigned
to it (including those from different Call Appearance blocks). 
	All Flexible Line keys on a Multiline Terminal can be assigned as Call
Appearance keys in System Programming.
	Multiline Terminals and Call Arrival Keys are assigned to Call
Appearance blocks in System Programming. 
						

							Xen IPK Features and Specifications Manual
Features and Specifications Manual C2 – 135
Doc. No. 8201 - Release 1.0
July 2003
RELATED 
FEATURES LIST
GUIDE TO 
FEATURE 
PROGRAMMINGFeature 
NumberFeature Name
C-3 Call Arrival Keys (CAR)
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-Line 
Key
¶+BNLine Key Selection 2-05
¶+BNLine Key Selection for Tenant Mode 2-06
¶+BTT4Station to Call Appearance Block Assignment4-43
¶+BTM4Line Key Selection for Telephone Mode4-12
4When the system is at default this Memory Block must be programmed for the feature to be used. 
						

							July 2003 NEC Business Solutions Ltd
136 – C2Call Appearance Keys (CAP)
Doc. No. 8201 - Release 1.0
July 2003
THIS PAGE INTENTIONALLY LEFT BLANK 
						

							Features and Specifications Manual C3 – 137
Doc. No. 8201 - Release 1.0
July 2003
Call Arrival Keys (CAR)C-3
FEATURE 
DESCRIPTIONCall Arrival keys (CARs) are software extensions available as part of the
120 possible station numbers for the Xen IPK Expanded system. The IPK
Basic system provides 40 CARs in addition to the 32 possible
station numbers. A Call Arrival extension that is assigned to a line key, can
appear and ring on an individual station or multiple stations. When a call is
directed to a CAR, any station with the CAR can answer that call. This
ensures that every call to that group is answered promptly. A Multiline
Terminal/Terminals may have several CAR extension appearances
depending on the application. 
SYSTEM 
AVAILABILITYTerminal Type
All Multiline Terminals.
Required Components
None.
OPERATING 
PROCEDURES
1. Receive off-hook ringing.
2. Press
O. The first call is placed on hold, and the CAR
is answered.
3. The incoming call resides on a Call Appearance key, or CO Line key if
it is assigned on the telephone.
1. Go on-hook on an internal call.
2. Go off-hook to answer incoming outside line call to a Call Arrival key.
SERVICE 
CONDITIONSRestrictions
	Call Arrival extensions use system extension numbers that are
assigned in groups of four.
	Xen IPK Basic system can contain up to 64 Call Arrival Keys, 24 of
these sharing the maximum of 32 station ports.
To answer an incoming outside call to the Call Arrival key while on 
an outside or internal line call with Off-Hook Ringing assigned:
To answer an incoming outside line call to the Call Arrival key while 
on an internal call with Ringing Line Preference: 
						

							July 2003 NEC Business Solutions Ltd
138 – C3Call Arrival Keys (CAR)
Doc. No. 8201 - Release 1.0
July 2003
GUIDE TO 
FEATURE 
PROGRAMMING
	The Xen IPK Expanded system can contain up to 112 Call Arrival keys.
This number is shared with a maximum of 120 station ports. If 112
CARs are assigned, the remaining eight numbers can be assigned for
hardware extension numbers.
	Call Arrival keys are likely assigned to a Call Appearance block in
System Programming. Read the Call Appearance Key features and
specifications because CAR and CAP can be closely related.
	Call Forward cannot be set on a CAR key that has a station number of
00,000, or 0000.
General
	Incoming outside line calls can ring on a CAR. When the call is
answered, it resides on a CAP. The CAR becomes idle for another
incoming call or it continues to flash indicating that another call is
waiting to be answered. If no Call Appearance key (or CO Line key) is
available, an outside line call to a Call Arrival key cannot be answered.
	Incoming internal calls to a Call Arrival key can be answered with no
Call Appearance key assigned. The ICM lamp (if provided) indicates a
call, and if the call is put on hold, flashes at the Conf key.
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-Line 
Key
¶+BK4Call Arrival Key Block Assignment1-2-04
¶+BNLine Key Selection for Tenant Mode 2-06
¶+BAAccess Code (1- or 2-Digit) Assignment 1-1-46/47/48 001
¶+BS4Station Number Assignment4-10
¶+BTM4Line Key Selection for Telephone Mode4-12
¶+BTM4Extension Line Key Ring Assignment (Day 
Mode)4-37
¶+BTM4Extension Line Key Ring Assignment (Night 
Mode)4-38
¶+BTDAttendant Add-On Console Key Selection 1-6-05
¶+BTMSIE/CAR Ringing Line Preference Selection 4-41
¶+BTTStation to Call Appearance Block Assignment 4-43
4When the system is at default this Memory Block must be programmed for the feature to be used. 
						

							Xen IPK Features and Specifications Manual
Features and Specifications Manual C3 – 139
Doc. No. 8201 - Release 1.0
July 2003
	Go off-hook, press the Speaker key if Ringing Line Preference is
assigned, press the flashing Call Arrival key, or press the Answer key
to answer Calls ringing into a Call Arrival key.
	Call Arrival Keys can be set for Call Forward-All Calls and Call
Forward-Busy/No Answer.
	Call Arrival keys can be set for Call Forward - Off Premise.
	Off-Hook Ringing can be provided for calls ringing into Call Arrival
keys.
	Call Arrival keys can be assigned as a station hunting master number
and/or as members of a Station Hunt group. 
	A BLF indication is provided on an Attendant Add-On Console for
incoming calls.
	A Call Arrival key can be used as a DSS key from an Attendant
Add-On Console or as a DSS key at a Multiline station.
	An internal call to a Call Arrival key is ring only. (Voice announce is not
available).
	CO calls that are transferred to a CAR key are not answered on a First
in First Out basis.
	DID/Intercom calls to a CAR key have priority over CO transferred
calls to the same CAR key.
RELATED 
FEATURES LISTFeature 
NumberFeature Name
C-2 Call Appearance Keys (CAP) 
						

							July 2003 NEC Business Solutions Ltd
140 – C3Call Arrival Keys (CAR)
Doc. No. 8201 - Release 1.0
July 2003
THIS PAGE INTENTIONALLY LEFT BLANK