NEC Xen Ipk Features And Specifications Manual
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Features and Specifications Manual A24 – 101 Doc. No. 8201 - Release 1.0 July 2003 Automatic HoldA-24 FEATURE DESCRIPTIONThe Automatic Hold feature works when an Attendant with an Attendant Add-On Console presses a DSS key programmed for station or page access while engaged in an outside call or when Multiline Terminal users, engaged in an outside call, press a Feature Access key or One-Touch key programmed for Direct Station Selection or Direct Paging Access. This feature reduces the risk of accidentally disconnecting a call due to incorrect operation and simplifies access to various features by reducing the operational steps required. SYSTEM AVAILABILITYTerminal Type Not applicable. Required Components None. OPERATING PROCEDURES 1. Press the DSS/BLF key for the desired station or paging. The original call is automatically placed on Non-Exclusive Hold. 2. Talk with called party, or page. 3. Press the held line key or Call Appearance key to return to the held call. SERVICE CONDITIONS Any outside call on hold longer than the programmed time generates a recall at the originating Multiline Terminal. Press the Transfer, Conference, or a DSS key, with a call in progress, to place the existing call on Non-Exclusive Hold. Press the Answer key, with a call in progress and receiving an incoming CO/PBX call, to place the existing call on Hold and connect the Multiline Terminal user to the next call. Press the Hold key to place the existing call on Non-Exclusive Hold or Exclusive Hold (if the Feature key and then the Hold key are pressed). RELATED FEATURES LIST While on an outside call at a Multiline Terminal: Feature NumberFeature Name A-8 Answer Hold
July 2003 NEC Business Solutions Ltd 102 – A24Automatic Hold Doc. No. 8201 - Release 1.0 July 2003 GUIDE TO FEATURE PROGRAMMING THIS PAGE INTENTIONALLY LEFT BLANK Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BTDAttendant Add-On Console to Telephone Port Assignment1-6-01 ¶+BTDAttendant Add-On Console Key Selection 1-6-05 ¶+BTMLine Key Selection for Telephone Mode 4-12 ¶+BTMExtension Line Key Ring Assignment (Day Mode) 4-37 ¶+BTMExtension Line Key Ring Assignment (Night Mode) 4-38 ¶+BMHold Recall Time Selection (Non-Exclusive Hold) 1-1-03
Features and Specifications Manual A25 – 103 Doc. No. 8201 - Release 1.0 July 2003 Automatic RedialA-25 FEATURE DESCRIPTIONThe Automatic Redial feature simplifies repetitive Dialling to a busy or unanswered outgoing call. When receiving a busy tone or no answer while attempting to make a CO/PBX call, the system periodically redials the party number while the station user monitors the call for completion. SYSTEM AVAILABILITYTerminal Type All terminals. Required Components None. OPERATING PROCEDURES 1. If using the handset, pressP and restore the handset. 2. Press T. 3. Press Q. 4. The call is repeated automatically (default: 2 times). 5. Lift the handset to respond when the called party answers. If this is not done, the call will be disconnected when the next redial cycle starts. 1. Lift the handset, then restore handset, or press P. - OR - Automatic Redial is cancelled automatically when the specified number of redials (default: 2 redials) are completed. To set while receiving a busy tone or no answer on an outside call: To cancel Automatic Redial:
July 2003 NEC Business Solutions Ltd 104 – A25Automatic Redial Doc. No. 8201 - Release 1.0 July 2003 SERVICE CONDITIONSData Assignment Automatic Redial timeout options are programmable as follows: Restrictions The station retains sole use of the outside line during Automatic Redial. If an internal call is received during Automatic Redial, it cannot be answered unless Automatic Redial is released. The calling station receives a call waiting tone. This feature is not available for Single Line Telephones. This feature is not available for Tie/DID lines. General This feature remains in effect until the party initiating the call lifts the handset during a redial attempt. An incoming call is received on that line, or two (depending on System Programming) redial attempts are made. The system does not detect an answer, no answer, or busy condition from the outside network. If Automatic Redial is in progress (a call is actually being initiated by the system), an LCD appearance ( Q: Number Dialled) confirms Automatic Redial is activated. For stations with or without an LCD, a flashing Feature LED indication is provided, and the Redial key is steadily lit. The outside line LED on the Multiline Terminal, where Automatic Redial is initiated, is green but lights red on other Multiline Terminals in the system. If the feature times out, access a CO/PBX line, press the Feature key and then the Redial key, or a Feature Access or One-Touch key programmed for this feature, to reactivate it. If an incoming CO/PBX call is received from the CO during the waiting period of the Automatic Redial feature, Automatic Redial is released and a busy tone is sent to the station. A station user cannot set a Tone Override to a station with an Automatic Redial set. However, a Callback Request or an Automatic Callback can be set. The handset must be lifted off-hook to disable Automatic Redial after an outside call is answered. Programming RangeDefault Callback Time 1~100 seconds 30 seconds Wait Time 1~100 seconds 60 seconds Redial Times 1~ 15 times 2 times
Xen IPK Features and Specifications Manual Features and Specifications Manual A25 – 105 Doc. No. 8201 - Release 1.0 July 2003 GUIDE TO FEATURE PROGRAMMING Order and Shortcut System Data NameMemory BlockFunction 1-8-07 Attendant Page-Line Key1-8-08 Station Page-Line Key ¶+BMAutomatic Redial Time Selection 1-1-04 ¶+BTSManual Pause Selection 1-1-09
July 2003 NEC Business Solutions Ltd 106 – A25Automatic Redial Doc. No. 8201 - Release 1.0 July 2003 THIS PAGE INTENTIONALLY LEFT BLANK
Features and Specifications Manual A26 – 107 Doc. No. 8201 - Release 1.0 July 2003 Automatic ReleaseA-26 FEATURE DESCRIPTIONThe Automatic Release feature releases the outside line circuit when an outside party has abandoned the call. For this feature to work with Loop Start Trunks, the CO/PBX providing the outside line must provide a line reversal signal or busy tone upon disconnect. Automatic release is also normally provided on DID, ISDN, and Tie Line Trunks. SYSTEM AVAILABILITYTerminal Type Not applicable. Required Components COI( )-U( ) ETU DID(4)-U( ) ETU COID( )-U( ) ETU TLI(2)-U( ) ETU BRT(4)-U( ) ETU PRT(1)-U( ) ETU OPERATING PROCEDURES SERVICE CONDITIONS General Loop Start, DID and TIE Line Trunks provide this feature if the outside exchange generates a line reversal signal to indicate the distant party has abandoned the call. Automatic Release on ISDN trunks is provided as part of the protocol. New Zealand loop start trunks do not provide automatic release by way of a line reversal signal. If an outside line has been accessed via a dedicated line key, the LED associated with the line key goes off when Automatic Release occurs. This feature functions while a call is in progress, on hold, or conferenced. The presence of a Busy Tone (Disconnect Tone in NZ) on the line, may also be used to automatically release the circuit when the outside party has abandoned the call. Automatic Release can be turned on or off via system programming. Not applicable.
July 2003 NEC Business Solutions Ltd 108 – A26Automatic Release Doc. No. 8201 - Release 1.0 July 2003 THIS PAGE INTENTIONALLY LEFT BLANK
Features and Specifications Manual A27 – 109 Doc. No. 8201 - Release 1.0 July 2003 Automatic Trunk-to-Trunk Transfer A-27 FEATURE DESCRIPTIONThis feature allows an incoming CO/PBX call to connect to another CO/PBX trunk and dial a predetermined telephone number. This is especially useful for forwarding calls to an answering service during non business hours (i.e., nights, weekends, holidays). SYSTEM AVAILABILITYTerminal Type: Attendant Position terminals assigned for this ability. Required Components: None. OPERATING PROCEDURES 1. PressT. 2. Dial FC. 3. Dial the incoming trunk number ( 0A~FD), 4. PressL. 5. Dial outgoing telephone number where the call is to be directed. 6. Press T. 1. Press T. 2. Dial FC. 3. Dial the incoming trunk number (0A~FD, 00) 4. Press L. 5. Press T. Note:Dialling 00 sets or cancels the Automated Attendant mode for all trunks when the trunks are idle. If a trunk is busy when 00 is dialled, it is not set. To set the Automated Attendant to a busy trunk, dial the individual trunk number. To set the Trunk Forward Assignment from the Attendant Position: To cancel the Trunk Forward Assignment from the Attendant Position:
July 2003 NEC Business Solutions Ltd 110 – A27 Automatic Trunk-to-Trunk Transfer Doc. No. 8201 - Release 1.0 July 2003 1. PressT. 2. Dial FA. 3. Dial the incoming trunk number ( 0A~FD,00) 4. Press T. Note:Dialling 00 sets or cancels the Automated Attendant mode for all trunks when the trunks are idle. If a trunk is busy when 00 is dialled, it is not set. To set the Automated Attendant to a busy trunk, dial the individual trunk number. 1. Press T. 2. Dial FB. 3. Dial the incoming trunk number ( 0A~FD,00) 4. Press T. Note:Dialling 00 sets or cancels the Automatic Trunk-to-Trunk Mode for all trunks when the trunks are idle. If a trunk is busy when 00 is dialled, it is not set. To set Automated Trunk-to-Trunk mode to a busy trunk, dial the individual trunk number. 1. PressT. 2. Dial FD. 3. Dial the incoming trunk number ( 0A~FD). 4. Press T (outgoing telephone number is displayed in the LCD). If the outgoing telephone number is longer than nine digits, continue to press T to display the remaining digits. To set the Automatic Trunk-to-Trunk Transfer Mode from the Attendant Position: To cancel the Automatic Trunk-to-Trunk Transfer Mode from the Attendant Position: To confirm the Trunk Forward Assignment from the Multiline Terminals with a LCD: