NEC Xen Ipk Features And Specifications Manual

							Features and Specifications Manual D5 – 241
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Dialled Number
Identification Service 
(DNIS)
D-5
FEATURE 
DESCRIPTIONThe Dialled Number Identification Service (DNIS) feature allows the display
of name, extension number and caller ID (if available) for an incoming
DID call.
SYSTEM 
AVAILABILITYTerminal Type
All Multiline terminals.
Required Components
DID(4)-U(  ) ETU (Cannot display Caller ID)
TLI(2)-( ) ETU (Cannot display Caller ID)
PRT(1)-U(  ) ETU (Can display Caller ID if subscribed and programmed)
BRT(4)-U(  ) ETU (Can display Caller ID if subscribed and programmed)
OPERATING 
PROCEDURES
SERVICE 
CONDITIONS
General
	DNIS is always displayed in the center line of the LCD.
	DNIS is displayed for an incoming MIF ACD/UCD and SCD calls.
	During Call Forward - All Call, Busy, No Answer, or Busy/No Answer,
the incoming DID call terminates, and the forwarding extension
number is not displayed, but DNIS is displayed on the Center row of
the LCD of the forwarding destination.
Restrictions
	A maximum of eight characters can be used to assign the DNIS name
in Memory Block 1-1-22 (DID Digit Conversion Table).
	A DNIS name can be assigned for a maximum of 200 DID numbers.
The name applies for both Day and Night Mode conversion.
	To enter a name, refer to Dial Pad Character Assignment table shown
under S-11, Speed Dial Stored Characters.
	During call termination, Feature + Line Key, Feature + CAR,
or Feature + Answer key combination cannot be used to enable the
DNIS display.
	DNIS is displayed only during call termination.  It cannot be displayed
during the conversation by pressing the extension key or CAP key.
Caller ID is displayed according to system programming.
Not applicable. 
						

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	When a forwarding destination is set with Memory Block 1-1-23 (DID
Forward Station Number for Busy Station or Undefined digit), DNIS is
displayed only when the forwarding destination is busy. DNIS is not
displayed when the call is forwarded with an undefined digit.
	DNIS is not displayed for incoming ACD Plus calls.
	If two row Caller ID display is enabled, DNIS will block the second row
caller ID information from being seen. In this case, Caller ID display
can be programmed to swap the position of the name and number,
depending on which one is required to be seen at the top (Memory
Block 1-8-08, Class of Service [Station] Selection, Page 4, Line Key 4). 
RELATED 
FEATURES LIST
GUIDE TO 
FEATURE 
PROGRAMMINGFeature 
NumberFeature Name
D-9 Direct Inward System Access (DISA)
I-8 ISDN-PRI Trunk Connections
T-1 Tandem Switching of 4-Wire E&M Tie Lines
T-2 Tenant Service
Order
and
Shortcut
System Data NameMemory
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-
Line Key
¶+BSCard Interface Slot Assignment 7-1
¶+BS4 Station Number Assignment4-10
¶+BKCall Arrival Key Block Assignment 1-2-04
¶+BCTTrunk Type Selection 3-91
¶+ALNDigit Add/Del for Tie Line Networking Assignment 5-00
¶+ALN4  DID Digit Length Selection1-1-20
¶+ALN4  DID Digit Conversion Assignment1-1-21
¶+ALN4 DID digit Conversion Table1-1-22
¶+ALNDID Forward Station Number for Busy station or 
Undefined Digit1-1-23 
						

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¶+BTS4 Class of Service (Station) Feature Selection 2
1-8-084-3,4-4,
5-7
¶+AlCaller ID Display Assignment for System Mode 1-1-78
¶+AICaller ID Display for CAR Key Assignment 4-49
¶+BTTStation to Class of Service Feature Assignment 4-17
¶+BTTTelephone to Tenant Assignment 4-09
¶+BNLine Key Selection 2-05
¶+BNLine Key Selection for Tenant Mode 2-06
¶+BTMLine Key Selection for Telephone Mode 4-12
¶+BTTCO/PBX Ring Assignment (Day Mode) 4-01
¶+BTTCO/PBX Ring Assignment (Night Mode) 4-02
¶+BTMExtension Line Key Ring Assignment (Day Mode) 4-37
¶+BTMExtension Line Key Ring Assignment (Night Mode) 4-38
4When the system is at default this Memory Block must be programmed for the feature to be used.
Order
and
Shortcut
System Data NameMemory
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-
Line Key 
						

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							Features and Specifications Manual D6 – 245
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Digit InsertionD-6
FEATURE 
DESCRIPTIONThe Digit Insertion feature provides user friendly operation when the system
is installed behind a PBX or Centrex Central Office. When a system user
originates an outgoing call, the system automatically inserts the PBX/
Centrex Trunk Access Code. This feature saves the user from dialling an
additional Access Code.
SYSTEM 
AVAILABILITYTerminal Type
All terminals.
Required Components
None.
OPERATING 
PROCEDURES
1. Lift the handset, and receive internal dial tone.
2. Dial the Trunk Access Code, then dial the desired telephone number.
SERVICE 
CONDITIONSGeneral
	The Trunk Access Code of the Xen IPK should be the same number
as the Trunk Access Code of the PBX/Centrex.
	An outside call by Digit Insertion feature complies with Code
Restriction.
	Digit Insertion can be assigned per Trunk group.
	Digit Insertion can be assigned to a maximum of 16 Trunk groups.
	When an outside call is originated by pressing a CO/PBX line key, a
digit is not inserted.
	A Trunk Access Code can be programmed as 1, 2, or 3 digits.
	When a station user originates an outside call using the Digit Insertion
feature, the Least Cost Routing (LCR) feature cannot be accessed.
	A maximum of 10 digits can be inserted.
To make a call using Digit Insertion  
						

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GUIDE TO 
FEATURE 
PROGRAMMING
Order
and
Shortcut
System Data NameMemory 
BlockFunction
1-8-07
Attendant
Page-Line 
Key1-8-08
Station
Page-Line 
Key
¶+BA4Access Code (1-, 2-, 3-Digit) Assignment1-1-46/47/
48401 ~ 416
¶+BCTTrunk-to-Trunk Group Assignment 3-03
¶+BCS4Networking Trunk Group/Route Advance    
Assignment1-1-49
¶+BCS4CO/PBX Outgoing Digit Add Assignment1-1-50
4When the system is at default this Memory Block must be programmed for the feature to be used. 
						

							Features and Specifications Manual D7 – 247
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Digital Voice MailD-7
FEATURE 
DESCRIPTIONThe VMS(2/4/8)-U( ) ETU or FMS(2/4)-U( ) ETU provides Digital
Voice Mail Service, Automated Attendant (AA), Audiotext, Fax Detection,
Message Notification, Live Recording and Live Monitoring. The VMS(2/4/8)-
U( ) ETU and FMS(2/4)-U( ) ETU are complete voice
mail applications (XenMail) built on a single ETU. This method has
advantages that include tighter application integration and built-in
battery backup for the complete system.
Descriptions are as follows:
Voice Mail Service
Voice Mail allows a caller to leave a recorded message in their voice and
exact words for another individual.
Automated Attendant
The Automated Attendant answers a call, determines the extension, and
transfers the call to that extension.
Audiotext
Audiotext provides around the clock information and allows an organisation
to present it with natural voice, music, or whatever they want callers to hear.
Fax Detect Routing and Notification
Incoming faxes are detected and automatically delivered to a fax machine.
When using the fax machine handset, the fax originator can record a voice
message which can be sent to the attendant.
Live Recording
Live Recording simplifies Message and note taking by permitting all or a
portion of the conversation in progress to be recorded.
Live Monitoring
Live Monitoring allows a station user to listen to a caller leaving a voice
mail message. Audio is provided through the Multiline Terminal speaker.
The station user can pick up the handset and answer the call anytime
during the recording.

Available on the VMS(  )-U(  ) ETU only. Refer to L-4 Live Monitoring on page 
399. 
						

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SYSTEM 
AVAILABILITYTerminal Type
All stations (available for all features except Live Recording).
Multiline Terminals (available for all features).
Required Components
VMS(2/4/8)-U(  ) ETU 
FMS(2/4)-U(  ) ETU
OPERATING 
PROCEDURES
1. Press T.
2. Press 
Q.
3. Press the Feature Access key.
4. Dial 
B.
5. Dial the Live Record feature code.
Feature codes are:
00 = Record
0A = Pause
0B = Rerecord
0C = Erase
0D = End
0E = Urgent Page
0F = Address
0G = Live Monitoring
6. Press 
T.
1. Press 
T.
2. Press 
Q.
3. Press One-Touch key.
4. Dial 
B.
To program the Feature Access key for Live Recording from a 
Multiline Terminal
To program a One-Touch key for Live Recording from a Multiline 
Terminal 
						

							Xen IPK Features and Specifications Manual
Features and Specifications Manual D7 – 249
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5. Dial the Live Recording feature code.
Feature codes are:
00 = Record
0A = Pause
0B = Rerecord
0C = Erase
0D = End
0E= Urgent Page
0F = Address
6. Press 
T.
1. Lift handset and receive an internal dial tone.
2. Dial Voice Mail extension (wait for main greeting).
3. Dial 
I and the extension number.
4. Follow the verbal instructions to personalize the mailbox.
DIGITAL VOICE MAIL MESSAGES
1. Go off-hook; receive internal dial tone.
2. Dial the assigned station number to access Voice Mail.
3. Follow the verbal instructions provided by the XenMail system.
4. Press Easy Message Access key.
5. Follow the verbal instructions to program the One-Touch key.
1. Press 
T.
2. Press 
Q.
3. Press One-Touch key.
4. Dial 
A, followed by Voice Mail extension number.
5. Press 
T.
To set up personal mailboxes 
To retrieve message from a Multiline Terminal or a Single Line 
Telephone 
To program a One-Touch key for easy message access  
						

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250 – D7Digital Voice Mail
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LIVE RECORDING
1. To record an incoming CO/PBX conversation, go off-hook to answer
the call or, to record an outgoing CO/PBX conversation, place the call
lon hold and retrieve the call. Live Recording automatically starts.
RECORD is displayed in the lower section of the LCD on a Multiline
Te r m i n a l .
2. To store the recorded conversation in a different mailbox, dial a
mailbox number or press a One-Touch key or Feature Access key
programmed with the mailbox number. RECORD XXXXXX is
displayed in the lower section of the LCD on a Multiline Terminal.
(XXXXXX is the station name/number where the conversation is
stored)
Note:Be sure to inform the outside party that their conversation is being
recorded.
1. Press the Feature Access key programmed as the Record key. The
Record key flashes red when Live Recording begins and flashes
green when the Live Recording is addressed. RECORD is displayed in
the lower section of the LCD on a Multiline Terminal.
2. To store the recorded conversation, dial a mailbox number or press a
One-Touch key or Feature Access key programmed with the mailbox
number. RECORD XXXXXX is displayed in the lower section of the
LCD on a Multiline Terminal. (XXXXXX is the station name/number
where the conversation is stored)
SERVICE 
CONDITIONSDigital Voice Mail
General
	A VMS(2/4/8)-U(  ) ETU or FMS(2/4)-U(  ) ETU, must be installed to
provide Digital Voice Mail. 
	The Xen IPK system supports up to 32 digital voice mail ports.
	All Multiline Terminals (with or without an LCD) and Single Line
Telephones (with a Message Wait Lamp) receive an indication that a
Voice Mail message is waiting.
zMultiline Terminals equipped with an LCD receive a message in the
LCD indicating a message is waiting. 
zThe Large LED and Feature LED flashes red to indicate a message
is waiting on all Multiline Terminals.
zSingle Line Telephones supported by an SLI(8)-U(  ) ETU light the
Message Wait Lamps to indicate a message is waiting.
To record an incoming CO/PBX conversation using Automatic Live 
Recording:
To record a CO conversation in progress using Manual Live 
Recording: