Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

							STARPLUS@ si=D 4896
Digital Key Telephone SystemKEY 
STATlON FEATURE DESCRIPTION
200.108 PAGE/RELAY CONTROL
The 
Starpius Digital Key Telephone System offers
relays that may be individually programmed for:
External Page, Loud Bell Control, CO Line Control,
Power Failure Transfer, and Recorded An-
nouncement uses. Up to four Relay/Sensor interfacemodules may be installed on the system. Each re-
lay/sensor interface module contains three inde-
pendent relays and three sensing input circuits.
200.109 PAGING
A. External Paging
There are seven external paging zones avail-
able in the Starpius SPD 4896 system. ExternalPaging requires a three-digit dialing code. Ex-
ternal paging requires an externally provided
amplifier and paging system. Since no 
“on-board” relay contacts are available on the SPD
4896 for external paging, the Relay/Sensor In-
terface module is used for this purpose.
B. Internal Paging
There are four internal paging zones available
in the 
Starpius Digital Key Telephone System.
A station can be in any or all zones or in no zone
at ail. Stations not assigned to a page group canstill make page announcements, if allowed in
station programming. Stations can be assignedto a page group in order to receive pages but
not allowed to make page announcements.
c.
Paging Access Restriction
Programming on a per-station basis, can deny
any station the ability to make any type of page.
200.17 0PAUSE TIMER
When dialing a speed number, a timed pause be-
tween digit sending can be placed in the number.
The length of this pause can be programmed in the
system database.200.111 PERSONAL PARK
Each digital terminal in the system can place a call
into a personal park location and then later retrieve
that call from the originating station. intercom calls
and CO line calls can be placed into the stations’
personal park location. Calls parked in a personal
park location are subject to the “system” call park
recall timer. A station retrieving a personal parked
CO call must have either a direct CO line appear-
ance or an available loop button to retrieve the
parked call.200.112 PBX DIALING CODES
The System will allow five one or two-digit access
codes to be entered into memory. When one of these
codes is dialed, this signals the KSU that the user isdialing a PBX access code and not dialing directly
over an outside CO line and that toil restriction is to
be applied to the next 
diated digits after the code.
Therefore, toil restriction will not be applied to the
station unless one of these five PBX codes is dialedfirst. This allows the dialing of PBX extensions 100,
110, 111, etc. This functions on lines marked as PBXtype lines in programming.
200.113 POOL 
BU-ITON OPERATION
The Pool Group Key is used primarily to access CO
lines that do not appear on a station so that outgoingcalls may be made. Pooled group keys are associ-
ated to CO line groups and may be programmed foruse on any of the flexible line buttons. CO lines are
accessed in descending order of priority starting withthe highest numbered available (not busy) CO line
in a CO line group.
Stations may have as many POOL buttons as their
are CO line groups. Multiple POOL buttons for the
same group are also allowed.
200.114 PREFERRED LINE ANSWER
A station with Preferred Line Answer can answer anyassigned outside, transferred, or recalling line, or
queue callbacks by lifting the handset or pressing theON/OFF button. The station MUST be physically
ringing, to function properly.
200.115 PRIVACY RELEASE
Privacy is insured on ail communications in the
system. if desired, the customer may elect to disablethe Automatic Privacy feature, thus allowing up to
three other stations to join in on an existing CO Line
conversations.
I,state or local law, so check the j
A.Per CO Line Option
This feature allows each CO line to be individu-ally programmed for privacy. This feature is
useful for maintaining security on such lines as
Data lines, Private fines, or special circuits re-
quiring privacy. if privacy is disabled on a CO
line then, while in use, another station may
enter the conversation simply by pressing the
CO line button. A programmable warning tone
is presented to ail parties prior to actual 
cut-
thru. The station attempting to enter the conver-sation must also have privacy disabled.
Issue 1, March 1994200-l 9 
						

							KEY STATlON FEATURE DESCRlPTlON
*ARPLUS@ SPD 4896Digital Key Telephone System
6. Per Station Option
Each station may be programmed to give the
station the capability to join an existing conver-
sation simply by pressing the CO line button
that is in use. A programmable warning tone is
presented to all parties when the station entersthe conversation. The CO line must also have
privacy disabled to allow the cut-thru.
200.116 PRIVATE 
LINE
Private line programming allows certain lines to ringat a specific station only. When placed on Hold,
these lines are active at the programmed station
only. A private line can be transferred to other sta-
tions, provided the station receiving the call has a
loop button or direct appearance of that CO line.
200.117 PULSE-TO-TONE SWITCHOVER
When commanded, the system will change the sig-
naling on an outside line from dial pulse to DTMF
(tone), allowing the use of common carriers behind
a dial pulse outside line. This can be done manuallywhen dialing, or can be stored within a speed dial
number.200.118 RANGE PROGRAMMING
The 
Starplus Digital Key Telephone System allows
for range programming when programming CO linesand Stations. Range programming allows you to
program all parameters alike for the entire range or
you can change or modify a few items that will be
copied to all members in the range.200.119 RELEASE KEY
Allows the station and attendant users to disconnectcalls while off-hook, speeding up call handling time.
200.120 REMOTE ADMINISTRATION
The Remote Administration feature allows author-
ized personnel to access the administration pro-
gramming via a terminal device (portable terminal
device or personal computer with communications
software package).The feature permits the review and entry of the
customer database in the same manner as via the
digital terminal at “ADMIN” Station 100. The terminaldevice can be connected directly to the RS-232C
connector on the Central Processor Unit (CPU), or
can be accessed by a telephone modem linking the
CPU’s RS-232C connector (via a CO line) to a
remote location. When entering the system remotelyvia a terminal device, access to the on-board 1200
modem (future) is accomplished by accessing Port
499 either through a direct ringing assignment or
through 
DISA or by being transferred to Port 499 by
any internal station.A. Database Upload/Download
DataBase Upload/Download provides a main-
tenance facility which will be added to the Re-
mote Administration routine. This routine
permits the database to be downloaded to a
PC, when a software changes is made or whenthe system needs to be initialized and 
re-pro-
grammed. In addition, the,routine facilitates theprogramming of a database on an in-house
system which can be downloaded to a PC and
then uploaded to a system in the field. After thesystem maintenance is completed, the file
saved in the PC can then be uploaded to the
system.
200.121REMOTE SYSTEM MONITOR AND
MAINTENANCE
A. Remote System Maintenance
The Remote Maintenance feature allows the
Interconnects’ technical staff to review the sys-
tems configuration data and individual card slotconfiguration data. This can be done “on site”
using a data terminal or remotely using a mo-
dem to access a remote data terminal. When
entering the system remotely via a terminal
device, access to the on-board 1200 modem
(future) is accomplished by accessing Port 499either through a direct ringing assignment or
through 
DISA or by being transferred to Port
499 by any internal station.
B. Remote System Monitor
The Remote Monitor feature provides remote
access to the installed system for diagnostic
purposes. These capabilities benefit Service
personnel enabling them to support the end
user remotely. Different levels of access, via
password, allows authorized personnel to
trace, monitor and “up-load” critical information
directly from the Star-plus Digital Key TelephoneSystem. This provides a more accurate means
of acquiring system information that leads to a
quick resolution of problems that may occur.
This is all done without interfering with ongoing
call processing or normal system operation,
and in many cases may be performed without
a site visit.Capabilities allowed and reserved 
f$his”Highlevel troubleshooting” in addition are:
-l Monitor Mode
l Enable 
& Disable Event “Trace’
l Dump “Trace Buffer” (up-load)
200-20Issue 1, March 1994 
						

							STARPLUS@ SPD 4896
Digital Key Telephone SystemKEY STATION FEATURE DESCRIPTION
200.122SAVE NUMBER 
REDIAL (SNR)
Any number dialed on an outside line can be saved
permanently to be used at any time. This number is
saved until a new number is stored.
200.123SINGLE LINE TELEPHONE (SLT)COMPATIBILITY
The 
Starplus Digital Key Telephone System sup-
ports industry standard 2500 Type (DTMF) single
line instruments. When the Single Line Telephone
Board (SL12) is installed, a maximum of 12 single
line telephones may be supported. The 
StarplusSPD 4896 system will support up to 84 single line
telephones through the use of single line boards
and/or SWOPX boxes.
200.124 SPEAKERPHONE
Both Enhanced and Executive Digital Terminals areequipped with a speakerphone. However, the
speakerphone can be programmed to work in one of
three ways:l Normal speakerphone operation.
0 Disabled for outgoing and incoming CO
calls but handsfree on intercom allowed.
l Headset operation allowed.
200.125STATION CLASS OF SERVICE (COS)
Each station is assigned a Class of Service which
governs that stations dialing privileges. Day Class ofService and Night Class of Service assignments to
stations provide the system administrator additional
control over station dialing, preventing misuse of
phones after hours. Six uniquely defined Classes of
Service are available for assignment to stations on
a per station basis and all six are available for day
and night assignment. Station Class of Service
works in conjunction with CO line Class of Service
to provide the most flexible means for offering cus-
tom toll restriction. As a part of the Dialing privilege
assignment through Class of Service the system
offers two programmable Allow and Deny tables for
additional customization of a toll restriction plan for
a particular customer. In addition, each station can
reference up to four special area code tables.
200.126STATION MESSAGE DETAIL RE-
CORDING (SMDR)
This feature is available with optional software.
The 
Starpius Digital Key Telephone System pro-
vides one industry standard RS-232C port for dual
purpose use and a second port is optional for SMDRoutput, each allowing connection to an external
printer or call accounting device. The system pro-
vides details on both incoming and outgoing calls.
This feature is programmable to allow all calls or justoutgoing long distance calls to be recorded. Thesystem tracks calls by outside line, number dialed,
time of day, date, station that placed the call and
duration of call. Account codes may also be entered
and recorded.200.127 STATION RELOCATION FEATURE
The Station Relocation feature provides a means to
allow a user to unplug their station and plug it in at
another location. Then by dialing a code followed by
the old station number, all station attributes, includ-
ing extension number, button mapping, speed dial,
and class of service are transferred to the new
location.
statimz user unplugs iheir stafion andplugs it inat anotherlacatkm the database administration200.128 STATION SPEED DIAL
Each station user can program up to 20 frequently
dialed numbers of up to 
24digits in length. Pauses,
flash commands, pulse-to-tone switchover, and 
NO-DISPLAY characters take up digit spaces. In the
Starplus SPD 4896 system, there are a total of 1920speed locations to be divided among all telephones.
Numbers are dialed by use of the SPEED button anda two-digit code. This feature can additionally be
assigned to any of the buttons in the flexible button
field on each 
keyset for one-button activation.
200.129 SYSTEM CAPACITY
A.Up to 48x96 Configuration
The SPD 4896 system will support a maximum
of 48 outside CO circuits and 96 station circuits,200.130 SYSTEM HOLD
When a line is placed on System Hold? any station
in the system with an appearance of that line can
retrieve the call.200.131 SYSTEM SPEED DIAL
Up to 80 commonly dialed numbers can be pro-
grammed into System Speed Dial for use by stationsallowed this feature. These numbers can be up to
24-digits including pauses, flash commands, pulse-to-tone switchover, and no-display characters. The
last 40 numbers will not be monitored by toll restric-
tion.
200.i32TEXT MESSAGING (Silent Response)
This feature allows a station user to use text mes-
sages to respond to a caller that has either Camped-On or has used the Off-Hook Voice Over (OHVO)
feature to alert a busy station of a waiting call or
message. The “camped-on” station may respond to
the caller via the personalized, custom, and 
re-Issue 1, March 1994
200-21 
						

							KEY STATlON FEATURE DESCRIPTION
STARPLUS@ SPD 4896
Digital Key Telephone Systemsponse text (LCD) messages. The text messages
appear on the calling party LCD display. The calling
(originating) station and receiving station MUST be
a digital terminal. The receiving station MUST also
be programmed to allow OHVO calls.
200.133 TOLL RESTRICTION (TABLE
DRIVEN)The system provides a flexible means of providing
toll restriction to internal stations of the 
StarplusDigital Key Telephone System. Each station is as-
signed a Class of Service for day mode operation
and one for night mode operation these station
CO!% work in conjunction with a CO line Class of
service to allow for customized toll restriction. Two
Allow and Deny tables along with four special tables
afford the system administrator to devise a variety ofcomplex toll restriction or dialing privilege schemes.
200.134 TRANSFER RECALLScreened and unscreened transfers will recall the
initiating party if unanswered for a programmable
length of time, and then if unanswered, will recall the
attendant.
200.135 UNIFORM CALL DISTRIBUTION
CUCD)Eight Uniform Call Distribution (UCD) groups can be
programmed, each containing up to eight three-digitstation numbers. Each group is assigned a pilot
number. When this number is dialed, the first avail-
able agent in that group is rung. Calls are routed to
the station that has been on-hook for the longest
period of time.
A.Alternate UCD Group AssignmentsAn alternate UCD group can be programmed
so that if stations in one group are busy, the
alternate group will be checked for an available
station.B. Auto Wrap-Up 
w/TimerAfter completion of a UCD call (on-hook) the
agent will not be subjected to another UCD callfor the duration of the Auto Wrap-Up timer
(regardless of the number of calls in queue),
allowing the agent to finish call related work or
access other facilities. This will allow agents to
remove themselves from the group (i.e.. DND,
Unavailable, Call Forward or originate another
call). The auto wrap-up timer is programmed aspart of the UCD database. (System-wide)
C. Available/Unavailable ModeStations programmed into a UCD group may
log off and on to their assigned UCD group by
dialing an Available/Unavailable code. When
an agent is in the Available mode that agent will
receive UCD calls in the normal manner. When
D.
E.
F.
G.
H.
I.
an agent is in the Unavailable mode that agentwill no longer receive UCD type calls, however
may receive non-UCD calls. Agents that have
logged off by going Unavailable will receive a
visual reminder that they are logged off with a
flashing LED and or a LCD display message.
Incoming CO Direct RingingCO Lines can be programmed to ring directly
into a UCD group. When all agents are busy
and RAN is enabled, the system will answer thecaller and present the 1st RAN announcement
automatically.
No-Answer Recall TimerIf a call routed to a station via UCD is not
answered by the UCD Agent/Station before the
No-Answer Recall timer expires, the call will bereturned to UCD Queue with the highest prior-
ity. In addition, the station that failed to answer
the ringing UCD call will be placed into an
Out-Of-Service 
(00s) state.
No-Answer Retry TimerWhen the No-Answer Recall timer expires, a
station that failed to answerthe ringing UCD call
is placed into an out of service 
(00s) state. Thestation that was taken out of service 
(00s) will
be placed back in service if the agent hits his
available flex button or dials the available flex
code. In addition, the agent will be placed back
in service if the No-Answer Retry timer expires.
If the agent does not answer his next UCD call,
he will again be taken out of service. This cycle
will continue until the station answers calls, logsout, or goes unavailable.
Overflow Station AssignmentsAn overflow station may be assigned to route
callers in queue to a designated station after a
specified time. The overflow station may not beone of the UCD group stations.
Recorded Announcements (RAN)Recorded announcement devices can be as-
signed to provide up to eight different mes-
sages, if all stations in a UCD group are busy.
The eight messages are available to all eight
UCD groups in different configurations. A RAN
table can be the answer port for unanswered
incoming calls to a UCD group, while another
table can provide the secondary message.
Each RAN device can provide an an-
nouncement to one caller at a time. Subsequentcallers will be queued onto the message on a
first-in basis.
Agent Queue Status DisplayThe Agent Queue Status feature provides a
means for an agent and UCD supervisor to view
200-22Issue 1, March 1994 
						

							STARPLUS@ SPD 4696Digital Key Telephone SystemKEY 
STATlON FEATURE DESCRIPTION
the status of their UCD group. This display is anidle state display and will prompt a supervisor
that Agents in a group are having problems
answering all their calls. The display will tell the
agent and his supervisor how many calls are inqueue, how many agents are available or
logged into the group, and the length of time in
minutes that the oldest call has been in queue.
The agent will receive the calls in queue displaywhenever there is a call in queue.
There are two methods of viewing UCD Group
call queue status.
1. In-service UCD agents and the assigned
overflow station will see the quantity of calls
in queue on the LCD of their station for the
UCD group of which they are a member. If
every member of a UCD group is busy and
calls are in queue, the Supervisor/Agent
Queue Status display will be seen at all UCD
members of that group.If a 
UCD member is taken out of the group (i.s, 1DND; All Call Forwaro, Unavailable, etc.) they willnot receive calls in queue information.
2.Any station not assigned in a UCD group can
view the number of calls in queue for any
given UCD Group. To view the number of callsin queue the station user dials the Calls In
Queue code (or presses a programmed FLEXbutton with this code) then enters the UCD
group desired. The LCD will display, on a realtime basis, the number of calls in queue for
that group.
200.136UNIVERSAL NIGHT ANSWER (UNA)
Incoming CO lines can be programmed for UniversalNight Answer (UNA). Stations which do not have
access to a line during the day can answer that line
while the System in the Night Mode by dialing a UNAcode. In order to utilize this feature, a loop button or
an appearance of the trunk must be present on the
station.200.137VOICE MAIL GROUPS (VM)
This feature is available with optional 
software.The Voice Mail feature automatically handles unan-
swered calls. Stations may forward calls to a voice
mail group (for leaving mail) or may call the voice
mail group directly (to retrieve mail) with no assis-
tance from the attendant. Up to eight voice maii
groups can be configured, each group containing upto eight voice mail stations. Each station interfaces
with a port on the Single Line Board (SLl2) on the
SPD 4896 system. Each voice mail “station” can be
shared by a number of actual users. A Single Line
Board 
(SLI 2) is required when utilizing the StarplusDigital Key Telephone System Voice Mail “In-Band”
integration.In addition, calls that are transferred from a Voice
Mail group will NOT recall to the VM group. Instead,the call will recall to the Attendant station. If no
Attendant station is programmed in the system, the
call wiil continue to recall this station. This is useful
for Voice Mail system that only provides unsuper-
vised transfer capability.
By del21u& all Voice Mail stations are ptacsd intoPickup Grwp 7. You may need to change thedefsuit sett@
A.VM Disconnect Signal - Pass Thru
To avoid Voice Mail ports from being tied up, asa result of CO line callers abandoning the call
or not exiting the VM system properly, a discon-nect signal has been provided to notify the VM
system that a CO or intercom caller has hung
up or abandon the call. ‘Silence” is provided to
the VM port followed by “busy tone” to aid the
VM system to recognize that an intercom caller
has abandoned the call.
B.VM In-Band Signaling Integration
The 
Starplus Digital Key Telephone System
allows the system to be programmed so that if
a station programmed to receive incoming CO
line ringing is forwarded to Voice Mail they may
have direct incoming callers routed directly intotheir stations voice mail box through the use of
“In-Band” signaling. Alternately, incoming CO
lines can be programmed to ring directly into theVoice Mail system. In this case, callers will be
answered by the Voice Mail or Auto Attendant
Main greeting.Incoming CO callers can be Station Call For-
warded into voice mail only when the ringing
CO line is programmed to ring at one station.
Additionally CO lines programmed to ring at an
attendant station will station call forward into theVoice Mail system (if programmed to ring only
at one attendant station) and be presented to
the main greeting (not the attendant stations
mail box) even when ID digits are enabled.
C.VM Message Waiting Indic-ation
When Voice Mail has received avoice messagefor a user who has a station on the 
StarplusDigital Key Telephone System, the VM con-
nected to the system can leave a message
waiting indication at the VM users station.
When the station user retrieves their mail, the
VM system can cancel the message waiting
indication left at a station via a VM port.
The message waiting indication wiil appear on
the programmed Voice Mail (group) button. If
Issue 
1, March 1994200-23 
						

							KEY STATlON FEATURE DESCRlPTlON
*AFtPLUS@ SPD 4696
Digital Key Telephone System
D.
E.
F.such a button has not been programmed, a
voice mail message waiting indication will ap-
pear on the MSG WAIT button as a normal
message waiting signal.
VM Tone Mode Calling OptionVoice mail systems and/or Automated Atten-
dants can utilize the Calling Station Tone Modeoption. This is useful when using supervised
transfer or call screening options on voice mail
or auto attendant(s) requiring ring back tone forproper call handling.
VM Transfer/ForwardThis feature allows Voice Mail calls, upon
reaching a forwarded to VM station, to forward
back into the Voice Mail unit. This is useful
when VM ports are being used as both Auto
Attendant and VM ports. This feature can be
enabled/disabled for all VM groups.
VM Transfer with ID DigitsThis feature provides an attendant or station
user a way to transfer a caller directly into a
voice mail box. This 
ailows the station identifi-
cation digits to be entered by the transferring
party. Using this feature, a caller can be trans-
ferred to a voice mail box when 1) a station useron the system is not forwarded to VM or 2) the
destination voice mail box owner is not a station
user. CO trunks and internal calls may be trans-ferred into voice mail using this feature. If no
voice mail ID digits are dialed by the transferring
station, then the identification digits of the trans-ferring station will be sent to the voice mail.
200.136 VOLUME CONTROLS
Both speaker and tone ringing volumes can be sepa-rately adjusted by utilizing the two slide switches on
the front of the digital terminal.
200-24Issue 1, March 1994 
						

							Table 210-I SLT Station Features/Software PaCkayes
.___-__-__--__------
FEATURE
__--~--___-A
Account Code . . . . . . . . . . . . . . . . . . 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210-l~-Automatic
Line Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210-l~-
c
CallForward. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lLllll . . . . . . . . . . 210-l-
Camp-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210-l--
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210-lConference w/Personal Park
. . .. . . . . . . . . . . 210-l
‘L’“-----
D
Direct OutsideLine Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210-l-..-
Direct OutsideLineRinging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210-I---
DirectedCallPick-Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210-l_--._---
DoNotDisturb(DNL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210-I--
%oup Call Pick-Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210-l-___.-
HHandsetReceiver Gain
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210-2
!
IntercomCalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 O-2-_
L-
Interrupt Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 O-2Loop
M_-_Message Waiting/Call
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210-2___-Messages
-Personalized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 O-2
CustomMessages . . . . . . . . . . . . . ..I . . . . . ,............... . . . . . . . . . . . 21=-
NINightService. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .:...... . . . . . . . 21 O-2
IISTANDARD ENHANCED 
PRo~E~slNGFEATURES
FEATURES
FEATURES
~------I
e0-__ee0
lI0I0
lI. I.
-e------I--:---------i :
0I0Il
aIO IO
0IY I.
0I. IY
eI*I0
0I0I0
0I0I0
0I0I*
eIeI@
0
eNETWORK 
&
TRUNKING
.-COMBINATION
PKG
-
0
l
--ADDITIONAL
EQUIPMENT
REQUIRED
N
N
N=No additional hardware required 
						

							rN 
						

							STARPLUS @ Si=D 48%Digital Key Telephone SystemSINGLE LINE TELEPHONE FEATURE DESCRIPTION
SECTION 210
SINGLE LINE TELEPHONE FEATURE DESCRIPTIONSingle Line telephones have access to most of the
system and station features listed in the previous
section, however, the additional features listed be-
low are unique to Single Line Telephones. The Sin-
gle Line Telephone Board (SL12) is required in the
Starpius SPD 4896 System for proper SLT opera-
tion. A Single Line Adapter (OPX) box and 
48vPower Supply may also provide single line opera-
tion. An abbreviated feature index is provided in
Table 21 O-1 SLT Station Features/Software
Packages.
210.1ACCOUNT CODE
This feature is available with optional software.
SLJ stations may enter an account code, up to
12-digits in length, to identify calls for billing/trackingpurposes. The account code may be entered either
before the call or during the call (the outside caller isplaced on hold while the account code is entered if
during the call.). The account code is recorded on
the SMDR printout. Account codes are non-verified
and can vary in length from 1 to 12 digits.
210.2
AUTOMATIC LINE ACCESS
SLJ’s may have their station programmed to accessa particular CO Line such as a private line or a line
from a Group of CO lines upon going off-hook. This
is useful in Centrex or PBX applications when station
users have dedicated or individual lines. Outside linedial tone is received just by going off-hook, without
the need to dial access codes.
210.3CALL FORWARD
Single line telephones may direct intercom calls andtransferred CO lines to be forwarded to another
station. 
SLTs have access to all forwarding options
that Key station users have:
l Call Forward 
- All Calls
l Call Forward 
- No Answer [7]
* Call Forward - Busy [8]
= Caii Forward - Busy/No Answer [9]l Call Forward 
- Off-Net [+!+I
* Preset Caii Forward
210.4
CAMP ONA busy station can be notified that an outside line is
on hold and waiting for them. The busy station is
notified of this by a beep tone. Single line telephonescan receive a camp on indication or initiate one by
using-an access code.210.6CONFERENCE
An SLT user can initiate a conference with an outsideline and one other internal station.
210.6
CONFERENCti /WITH PERSONAL
PARK
Single Line Telephones 
(SLJ) can initiate a confer-
ence between two outside (CO) calls. The Personal
Park feature is used in conjunction with the SLT
conference code to make this possible. A combina-
tion of features are derived from these dial codes
(Personal Park, Flip/Flop, and Multi-line Confer-
ence).210.7DIRECT OUTSIDE 
LiNE GROUP AC-
CESSSingle line telephones can access outside lines by
dialing CO line group access codes 9 or 81-87.
210.8DIRECT OUTSIDE LINE RINGING
Single line telephones can be set up to receive directoutside line ringing. 
SLTs may be programmed to
receive incoming CO Ringing on more than one CO
line. However, an SLT can answer only 
ONE call at
a time. if a SLT is busy when a CO call rings in,
camp-on tone will be given to that SLT station.
27 0.9DIRECTED CALL PICK-UP
Tone ringing intercom calls, initial Ringing CO 
tailsand transferred outside line calls to specific stations
can be picked up by single line telephones. For this
type of pickup, the stations do not have to be in the
same pickup group.210.10DO NOT DISTURB (DND)
Each telephone user can be allowed to place their
phone in Do Not Disturb. The user will receive error
tone if they are not allowed this feature. They will also- . .--receive a confidence tone whenlrftmg the handset
to remind them they are in Do Not Disturb. The
attendant can override a station in DND.
210.11GROUP CALL PICK-UP
Tone ringing intercom calls, transferred outside line
calls, and initially ringing calls can be picked up by
single line telephones by dialing a special pickup
code. The telephones must be in the same pickup
group.issue 1, March 1994
21 o-1 
						

							STARPLUS ’ SPD 4696
SINGLE LINE TELEPHONE FEATURE 
DESCRlPTlONDigital Key Telephone System
210.12
HANDSET RECEIVER GAIN
This feature allows an SLT user while on a CO call
to hookflash and dial a code to increase/decrease
the handset volume.
210.13
INTERCOM CALLING
Single line telephones can make and receive inter-
com calls.210.14
LOOP INTERRUPT OPTIONThis feature allows Single Line telephone ports to
provide a Loop Disconnect signal to any devices thatare connected to an SLT port. This is an inherent
operation, no programming is necessary.
The signal is provided when a CO line, marked with
Loop Supervision, connected to an slt port receives
Loop Supervision from the Central Office.
When an internal call to an SLT is terminated, the
SLT will provide the Loop Interrupt signal.
The Loop Interrupt signal consists of an open for
700ms with less than 5ma.
210.15
MESSAGE WAITING/CALL BACK
Single Line Telephones calling a station that is busy,idle, or in Do Not Disturb can leave a message
waiting indication to signal the station to call back.
210.16
MESSAGES 
- PERSONALIZED
Each SLT station can select a pre-assigned mes-
sage to be displayed on the LCD of the Digital
Terminal receiving that message. There are ten
possible messages which can be displayed:
- 00= Clears Messages
- Ol= ON VACATION
- 02= RETURN AM
- 03= RETURN PM
- 04= RETURN TOMORROW
- 0% RETURN NEXT WEEK
- 06= ON TRIP
- 07= IN MEETING
- 08= AT HOME
- 09= ON BREAK
- 10= AT LUNCH
A.Messages - CustomThis feature allows the system administrator to
enter up to ten custom messages for use by
station users of the system. These messages
may be specified and customized by the cus-
tomer on a system-wide basis.
210.17
NIGHT SERVICE
When outside lines are marked UNA and the systemis placed into night service, a single line telephone
can answer incoming calls on lines it does not 
nor-
mally have access to by dialing [#5]. When External
Night Ringing is enabled in database programming,
ringing is outputted on the external page ports.
210.18OFF-HOOK PREFERENCE
SLTs may have their station programmed to accessa particular CO Line such as a private line or a line
from a Group of CO lines upon going off-hook. This
is useful in Centrex or PBX applications when stationusers have dedicated lines. Outside line dial tone is
received just by going off-hook, without the need to
dial access codes.210.19
PERSONAL PARK
Single line telephones can be connected to two calls
(Intercom or CO lines) at the same time and “‘flip/flop”between the two calls. This can be performed with
originated or received calls. This feature is also usedwith SLT multi-line conference feature.
210.20QUEUINGSingie line telephones can be placed in a queue
awaiting the first available outside line in a group to
become available.
210.21STATION SPEED DIAL
Each SLT user may program up to 20 individual
speed dial numbers. Each speed dial number can beup to 24-digits in length.
210.22SYSTEM SPEED DIAL
Each SLT user can be allowed access to system
speed dial numbers on a programmable basis. The
last forty system speed numbers override toll restric-
tion.
210.23TRANSFER
Outside lines may be transferred by or to single line
telephones. These transfers can be either an-
nounced or unannounced.
21 o-2Issue 1, March I994