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Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
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STARPLUS @ SPD 4696 CO LINE ATTRIBUTES PROGRAMMING Digital Key Telephone SystemCO LINE AlTRIBUTES (Cont’d) G. DISA Programming Programming Steps 1.Press the DISA flexible button (Button #7).2. Enter a one-digit value on the dial pad to indicate type of DISA desired. - 0= No DISA (disable DISA) - 1= 24-Hour DISA - 2= Night DISA only - 3= 24-Hour DISA with forwarding - 4= Night DISA only with forwarding 3. Press the HOLD button to save the entry. Confirmation tone is heard and the display will now update. Where: - X= 0 through 4 When a Single Line Board (SL12) is installed in the system, it is recommended that the DTMVDTMF Receiver be installed. If 3 or more SL12boards are instailed in the system, additionalDTM4 DTMF Receiver modules should beinstalled However, no more than 3 SL12 boards with DTM4 receivers on them can be installed in the system.Description DISA. A line can be assigned as a DISA line during night service only or on a 24- hour basis. Addition- ally, a DISA line is allowed to follow station forward- ing during night service only or on a 24-hour basis. An unlimited number of DISA lines can be pro- grammed into the system. A DISA access code can also be programmed. Incoming DISA callers may dial any valid internal station or access outside line groups. When a CO line ringing at a station will followpreset forward or no-answer call forward using the preset forward timer the same as an initially ringing CO call does. It will follow direct forward and busy forward the same as an initially ringing CO call. If the preset forward timer is set to 00, the first forward of the DISA ringing call at a station will take 15 seconds. DISA cailers will be subjected to the Class of Serviceplaced on the line accessed for outdialing. It is recommended that Loop Supervision be enabled when setting up DISA line(s). Sec. 610.1, System Timers , Conference/DISA Timer allows the system administrator to control the length of time a DISAcaller is allowed after establishing a“Trunk-to-TrunKcall. After expiration of the Conference Timer, a tone will be presented to both DISA parties, then one minute later the system will automatically release both trunks. The Conference Timer does not affect or control a DISA-to-Station call. Default: By default, there are no outside lines as- signed as DISA lines. Related Programming: Refer to Sec. 620.1, CO Line Programming, Conference/DISA Timer; Sec. 610.11, Access Codes; Sec. 620.1, CO Line Programming, Loop Supervision Programming, DISA Trunk-to-Trunk (Per CO Line), and Class of Service (COS) Programming. Also refer to Sec. 660.1! Exception Tables Programming. 620-6Issue 1, March 1994
STARPLUS @ SPD 4896 Digital Key Telephone SystemCO LINE ATTRIBUTES PROGRAMMING CO LINE ATTRIBUTES (Cont’d) H. Flash Timer ProgrammingProgramming Steps 1.Press the FLASH TIMER flexible button (But- ton #8). 2.Enter a two-digit timer value on the dial pad between 01-20 which corresponds to 100 msec-2 seconds.3. Press the HOLD button to save the entry. Confirmation tone is heard and the display willnow update. I.Line Group ProgrammingProgramming Steps 1. Press the CO LINE GROUP flexible button (Button #9). 2.Enter a one-digit value on the dial pad be- tween O-7 which corresponds to Groups O-7. 3. Press the HOLD button to save the entry. Confirmation tone is heard and the display willnow update.Description FLASH TIMER. Flash is a programmable opening on a line for signaling. When using an outside line, flash allows a user ‘to obtain new dial tone without losing the line. This is particularly useful behind a PBX or Centrex. Each individual CO line can be programmed for a flash time. Default: By default, the Flash Timer is set for IO (1 .Oseconds) and is variable from 01 to 20 (100 msec. to 2 seconds). Related Programming: Refer to Sec. 620.1,COLine Programming, CO/PBX Programming. Description CO LINE GROUP. Eight line groups are available for CO line assignment. Groups should be assigned according to type (local, FX, WATS, etc.) All unassigned CO lines should be programmed into a different group so they won’t be accessed by Line Queuing, Pooled Group access (Pool Buttons), Speed Diai, or LCR features. Line group 0 is used for programming a line(s) as a private line. Default: By default, All lines are placed in Line Group 1. Related Programming: Refer to Sec. 630.1, StationAttributes Programming, Flexible Button Programming -Pool Buttons. Also refer to Sec. 665.2, LCR Route List Table. Issue 1, March 1994620-7
STARPLUS @ SPD 4896 CO LINE ATTRIBUTES PROGRAMMINGDigital Key Telephone System CO LINE AlTRIBUTES (Cont’d) J.Class of Service (COS) ProgrammingProgramming Steps 1.Press the LINE COS flexible button (Button #lO). 2.Enter a one-digit value on the dial pad be- tween l-5 which corresponds to five possible class of service to which a line may be as- signed: - COSI = No restrictions. - COS2= Table A governs, Station COS 2 and 4 are monitored. - COS3= Table B governs, Station COS 3 and 4 are monitored. - COS4= Restricts O,l,*,# dialed as first digit and places a seven digit dialing limitation. In addition, l-800, 1911, and 1611 are al- lowed and 411, 976, and 555 numbers are denied. - COS5= Overrides station COS 2,3,4, and 5 and allows unrestricted dialing. 3. Press the HOLD button to save the entry. Confirmation tone is heard and the display willnow update.Description LINE COS. Through assignments of a CO Class of Service the assigned CO line will either interact with a station Class of Service, provide a “canned” restric- tion or provide unrestricted dialing capabilities. (When a CO line is marked PBX, COS restrictions apply to the station only if one of five PBX codes are dialed first.) Refer to Table 620-l Class of Service (COS) for CO to Station Class Of Service relationship. Default: By default, all CO lines are assigned Classof Service 1. Related Programming: Refer to Sec. 610.7, PBX Dialing Codes, Sec. 630.1, Station Attributes Programming, Station Class of Service (COS) op- tions. Also refer to Sec. 660.1, Exception Tables Programming. Table 620-l Class of Service (COS) CO LINE CLASS OF SERVICE I I 123I 4 /5 sT1/ Unrestricted ,/ Unrestricted ; Unrestricted 1 R~s~~$~n*1 Unrestricted A! T2I Table A ITable A ;Unrestricted j R~s$~& / Unrestricted I (II 03Table B 11 Unrestricted /Table B ~ R~s$~~(&I Unrestricted N4Tables A&B ITable A j CTable B j ,,“$$$ i Unrestricted 0 j5Canned ~ ICanned iCanned ~Canned Restriction* ; Restriction*Restriction* / Restriction*Unrestricted s6j Intercom i Intercom Intercom Intercom : Intercom onlyIonlyonly ~onlyonly * Canned Restriction= No ‘0’, 1, #, ‘*Ias a first dialed digit, and 7 digits maximum plus l-j 800, 1911, 1611 are allowed and 411,976, and 555 numbers are denied. 620-8 Issue 1, March 1994
STARPLUS @ St’D 4896 Digital Key Telephone SystemCO LlNE AlTRlBUTES PROGRAMMING CO LINE AlTRIBUTES (Cont’d) K.CO Line Ringing AssignmentsProgramming Steps Each CO line in the system may be assigned initial incoming ringing to one of the following destinations: l one or more stations (keyset or SLT)lto an ACD, UCD, Voice Mail or Hunt Group * Off-Net (via speed dial) 1.Press the RING ASSIGNMENT flexible but- ton (Button #1 1) to toggle to the Ringing As- signment display. The display will show the following information: 2. Enter the three-digit destination (DDD) and the one-digit ring type (R) followed by the HOLD button. Confirmation tone is heard and the display will now update. 3.Press Button #I 7 to display ring assignments.Assignments will be displayed in sets of 8 up to the number programmed. Press Button #I 7additional times to cycle to the next group of 8 ring assignments. The following format is used to display the assign- ments:DDDR DDDR DDDR DDDR I DDDR DDDR DDDR DDDRj I Where: DDD= Destination R= D for Day IN= Night B= Both Day & Night. Deleting a station (entering a 0 for ring type) only removes that station from the ring assignment. Ring assignments will be continuous and will be displayed in order of the destination number from 001 to 557.Description RING ASSIGNMENT. When ringing is assigned asa part of the CO line parameters, ringing of a station is independent of that stations button configuration. However, Stations that are assigned for initial ring-in MUST HAVE a LOOP button(s) to answer the call(s)if a direct CO appearance is not available. Multiple station assignments are allowed for a par- ticular CO line in a mixture of Day, Night, or Day &Night ring types. An incoming CO line may be pro- grammed to any number of stations but it cannot be programmed to ring a mixture of stations and groups (i.e.. a Hunt Group and four stations, or more than one Hunt Group). Incoming calls directed Off-Net will be connected to an outgoing system speed bin. CO lines assigned to ring multiple stations will not follow any stations’ forward to a UCD, ACD, Voice Mail, Hunt Group or Off-Net Forwarding to another station will be allowed. Valid three-diait destinations are: - 020-099 = System Speed Bins 20-99, for off-net ringing. - 100-l 95 = Station extension Numbers - 440-447 = Voice Mail Groups l-8 - 450-457 = Hunt Groups l-8 - 499 = Direct Ringing to Modem - 550-565 = ACD Groups l-1 6 - 550-557 = UCD Groups 1-8 Valid Rina tyoes are: - 0 = unassigned (to delete a station) - 1 = Day Ringing - 2 = Night Ringing - 3 = Day & Night Ringing Multiple station assignments are accomplished by assigning another destination with ring status, DDDR, and pressing the HOLD button. This can be done for up to the maximum number of stations on the system. Default: By default, all CO lines are assigned to ringat the first programmed attendant, Station 100. Related Programming: Refer to Sec. 640.2, ICLIDRinging Assignment. Issue 1, March 1994 620-9
STARPLUS @ SPD 4696 CO LINE ATTRIBUTES PROGRAMMING CO LINE ATRIBUTES (Cont’d) L.CO Line Identification DisplayProgramming Steps Each CO line in the system can be programmed to have a name associated to it in database program- ming. 1.Press the CO LINE IDENTIFICATION flexible button (Button #12). The following message is shown on the display phone: Digital Key Telephone SystemDescription This feature allows a name to be entered into the database programming for each individual line (trunk) connected to the system. Once entered into the database, LCD phones includ- ing the attendant stations will receive the pro- grammed line “name” in place of the default “LINE XX” message. This applies to all line call processing conditions where the current “LINE XX” message appears. 2.Enter the name by using keys on the dial pad as follows. Valid alpha-numeric characters are: A-Z, O-9, *,#, - [spaces] and other ASCII characters as listed below. The name may be entered in any combination up to 12-charac-ters in length (this represents 24-digits en- tered) .j A =21’ B =22i C =23j D=31j E =32I F=33/ G =41j H =42I =43 J=5lv =a3K =52w =91L =53x =92 Y =93! 7 =94 / M =61N =620 =63 P =71 Q =74 R =72s =73T =aiu =a2 -I--1=l#2 =2# 3=3# 4=4## 5=5# 6=6# 7=7#a =a# 9=9# 0=O# Space =11 :=I2 -=I3 ’ =14 u =Ol , =02? =03 I =04 ! =*I !3 =‘2 & =*4 * =‘# ( =#l) =#2 i- =#3 = =#4 # =##3. Press the HOLD button to save the entry. Confirmation tone is heard and the display willnow update.SMDR will continue to print out the line number in place of the programmed name. If the line name has not been programmed, then the current “LINE XX” display will be used as the default. A programmable data field is available for each line in the system. Line names may be programmed using the range programming. A message similar to the following will be used for all CO line displays when a name has been pro- grammed for a CO line. LlNE RlNGlNGj nnnnnnnnnnnn HH:fMM am 620-10issue 1, March 1994
STARPLUS @ SPD 4696 Digital Key Telephone SystemCO LINE ATTRIBUTES PROGRAMMING CO LINE ATTRIBUTES (Cont’d) M. Trunk Direction Programming Steps 1. Press the TRUNK DIRECTION flexible but- ton. (Button #13). The following message is shown on the display phone: 2.Enter a one-digit value on the dial pad whichucorresponds to the desired trunk type: - [0] = Out-of-Service (00s) - [I] = Incoming only - [2] = Outgoing only - [3] = Both Incoming and Outgoing 3. Press the HOLD button to save the entry. Confirmation tone is heard and the display will now update. N.Ring Delay TimerProgramming Steps 1.Press the RING DELAY TIMER flexible button (Button #lS). The following message is shown on the display phone: CO XX-XX RING DLY00-20 00 2.Enter a two-digit timer value on the dial pad between 00-20 which corresponds to 00 sec- onds to 20 seconds. 3. Press the HOLD button to save the entry. Confirmation tone is heard and the display will now update. DescriptionCO Lines can be programmed on a per CO Line basis for the type of CO Line desired: Incoming, Outgoing, or Both incoming and outgoing. aIncoming: Restricts the CO Line for incoming calls only. -Users can press a CO line button or dial CO line access code. to access a CO line. -Users can answer a CO call and then trans-fer the call. - Users can place call on hold, park the call, and other stations can pick-up the call. l Outgoing restricts the CO Line to outgoing calls only. -Users cannot press a CO line button or dial CO line access code to access a CO line. - Users can place call on hold, park the call, and other stations can pick-up the call. - Incoming calls to this CO type are ignored. Callers receive ringback, no answer. l Both incoming and outgoing type allows calls to be received or dialed out. Default: By default, all CO lines default to both incoming & outgoing type. Description The Ring Delay timer has been added to the StarplusDigital Systems to accommodate ICLID interface requirements. The Ring Delay timer is started whenever a CO Line detects incoming ringing. When the timer expires, CO line ringing will be detected by digital terminals and Single Line telephones. The purpose of this timer is to wait until after the first ring cycle to be detected by the digital system in order for ICLIDinformation to be passed down the CO line prior to being answered. Default: By default, the Ring Delay timer is set at 00(disabled) and is variable from 00 to 20 seconds. Issue 1, March 1994 620-l 1
CO LINE ATTRIBUTES PROGRAMMINGSTARPLUS @ SPD 4896 Digital Key Telephone SystemCO LINE AlTRIBUTES (Cont’d) 620.2 DIAL PULSE PARAMETERS Programming Steps If this feature is to be assigned: a. Press FLASH and dial [41]. The following mes- sage is shown on the display phone: b. The Dial Pulse features will toggle on and off with each depression, and the display will up- date with each depression. l LED on = 60/40 (RATIO), 1 Opps (SPEED) * LED off = 66133 (RATIO), 2Opps (SPEED) c. Press the HOLD button to save the entry. Con- firmation tone is heard and the display will now update.Description By default all ‘lines are DTMF (tone) signaling. If outpulsing is required, the individual outside line must be programmed for pulse. The break/make ratio and the dial speed can be programmed at this time.The buttons on the digital terminal are defined as shown below when entering the Dial Pulse Parame- ter programming area: ,iI 0 3Bf?SGUIKER)ITK),, * ::j, WC?SPEED72 s .,.Default: By default, the break/make ratio (RATIO) is set at 60/40 but can be changed to 66133. By default,the dialing speed (SPEED) is 1Opps but can be changed to 2Opps.Related Programming: Refer to Sec. 620.1, CO Line Programming for DTMF/Dial Pulse Programming. This program code is only used when an outside(CO,J line has been programmed for dial pulse.620-l 2 Issue 1, March 1994
STARPLUS @ SPD 4696 Digital Key Telephone SystemCO LINE ATWBUTES PROGRAMMING CO LINE ATTRIBUTES (Cont’d) 620.3 FLEXIBLE PORT ASSIGNMENT FEA- TURE Programming Steps If the CO Line numbers need to be relocated to different ports: a. Press FLASH and dial [42]. The following mes- sage is shown on the display phone: : ““Oll~~~~06071 b. The buttons 1 through 4 indicate cards 1through 4. When the relocation program is in- itially entered, Button #l will be lit indicating thatthe user is programming the CO Line numbers on the first card (CO Ports 1 through 12). The LCD will display the CO line numbers presently assigned to the first 12 ports. To change the CO Line number assigned to any port:a. Dial the position number on the display (01 through 12), followed by the CO Line number desired. Exampie: -if 0103 were dialed, the CO line number of the first entry on the display would be changed to 03. In addition, since 03 was shown as the third entry on the display, thatentry would be blank (##).To select another card in the system: a. Press the button associated with that card. For example, if Button #3 were pressed (CO ports 25 through 36) the CO Line numbers assigned to the third card would be displayed. CO Line numbers on the third card are changed in the same manner by entering the position number (01 through 12), followed by the CO Line num- ber desired. When ail the CO Line numbers desiredhave been! programmed, the system will have to be reset to update the data. This is done so that the i programming of CO tines can be done while the : system is in use.Description The Flexible Port Assignment feature will provide a means to assign CO line numbers to any CO line port in the system. This provides complete flexibility in determining CO line numbers within the system as long as they stay within the system numbering plan. A CO line can be assigned any number be- tween 01 and 48 on the Starplus SPD 4896 system. This restriction is required to minimize memory re- quirements on the smaller systems. The buttons on the digital terminal are defined as shown below when entering the Flexible Port As- signment feature programming area:L 11 A / IT JAll CO line numbers entered are stored in a tempo- rary database area which is uploaded to the main database when the system is reset. ! CARD# jCO LlNE#IPORT# I I 1 !i-12!l-12 2j13-24I13-24 3I25-3625-36 4/37-48/37-48 If a CO Loop M&ace Board (CO12) is notin CardSlot#l, and Button #1 is pressed, pound (#‘s) will appear on the display instead of CO Line ; numbers. Issue 1, March 7 994620-l 3
STARPLUS @ Si’D 4696dDigital Key Telephone SystemTABLE OF CONTENTS FOR SECTION 630 SECTION 630STATION AlTRIBUTES PROGRAMMING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .630-I 630.1INTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .630-I 630.2 A. 8. C. D. E. F. G. H. I. J. K. L. M. N.Paging Access...............................................................................630-2 Do Not Disturb ...............................................................................630-2 ConferenceEnable/Disable(Per Station). .....................................630-3 Executive Override ........................................................................630-3 Privacy(Per Station)......................................................................630-4 SystemSpeedDialAccess.................................................:...........630- 5LineQueuing .................................................................................630-5PreferredtineAnswer.. .................................................................630-6 Off-Hook VoiceOver.. ....................................................................630-6 CallForwarding.. ............................................................................630-7 Forced Least CostRouting(LCR).................................................630-7 ACDSupervisor Monitor w/Barge-In.. ............................................630-8 Executive Override Blocking..........................................................630-8 COLineRingingOptions.. .............................................................630-9630.3 630.4 PAGE“8”INTRODUCTION.........................................................................630-i 0 A.StationIdentification....................................................................630-l 1 B.StationClass of Service(COS)...................................................630-l 4 C.Speakerphone/Headset Programming........................................630-l 5 D.Pick-Up Group(s)Programming..................................................630-l 5 E.Paging Zone(s)Programming......................................................630-I 6 F.Preset CallForwardProgramming..............................................630-l 7 G.COLine Group Access................................................................630-l 8 H.LCRClass of Service(COS).......................................................630-l 8 I.Off-HookPreferenceProgramming.............................................630-l 9 J.FlexibleButtonProgramming......................................................630-20 K.DisplayFlexibleButtons..............................................................630-22 DIGITAL DATAINTERFACEUNIT (DDIU) .................................................630-23 A.BaudRateOptions......................................................................630-23 B.Character LengthOption.............................................................630-24 C.StopBit(s)Option........................................................................630-24 FLEXIBLEPORT ASSIGNMENT FEATURE ...............................................630-25 Issue 1, March 1994630-i
STARPLUS @ SPD 4696 Digital Key Telephone SystemSTATION AlTRIBUTES PROGRAMMING SECTION 630 STATION ATTRIBUTES PROGRAMMING 630.1INTRODUCTION Proqramming StepsDescription If the system is in the programming mode, continue using the program codes. If starting to program here, enter the programming mode. Refer to 600.2, Program Mode Entry (Key Station). If station features are to be changed: a. Press FLASH and dial [50]. The following mes- sage is shown on the display phone:This section describes the steps and procedures necessary to program station attributes for stations connected to the Starplus Digital Key Telephone system. When entering the Station attributes portion of the database, the programmer may decide to enter information for either a range of stations or one specific station.Range programming allows the programmer to change a specific parameter or a few parameters for an entire range of stations leaving intact the remain- ing data fields that do not require change. Those data fields will continue to operate with the pre- viously programmed data. STATION AlTRIBUTESSELECT A STATION RANGE b. Enter a six-digit number (100-195) for station range being programmed. If only one station is being programmed, enter that numbertwice i.e. (100100). c. Press the HOLD button to save the entry. Con- firmation tone is heard and the display will now update. Flexible button #20 (New Range) will be iit. The display updates to current program- ming for Page A: XXX-XXX A PA DD CF -A PR SP QU PL OH Fliv LC SB M Where: - XXX = Station Range (100-195) - A= Page “A” Features - PA = Paging Access is allowed - DD = Do Not Disturb is allowed - CF = Conference is allowed - -A = Executive Override is disabled Exec Override Blocking is allowed - PR = Privacy is enabled - SP =System Speed Dial is allowed - QU = Queuing is allowed -PL = Preferred Line Answer is enabled - OH= Off-Hook Voice Over is allowed - FW=Call Forward is allowed - LC = Forced LCR Enabled - SB = ACD* Supervisor Barge-in* - M= CO Ringing option is mutedStation Attributes are divided between those fea- tures that require either a simple allow/deny or En- able/Disable (toggle) operation and those that require a numeric entry. The allow/deny (toggle) type features are programmed on page “A”. When programming the Page “A” features, the flex- ible buttons are mapped as follows: I I toPAGE ACCESSIFORCE0 LCR11 p. ’ z wDONOTDWTMS*cc suw SMOEH1 I2 s C“ FI 3 ECoNmEKEEECOvERRrx SLccm11 0 ’ 114 RIaEculwEovERRM1 COWERHOOPMNS(4 F t 1< STRw.4cY1s cI , I 6Y5YsTEuSPsEc1 16 H i t 7uUNEWEUAIG17 J / II IPREFIINEANSHERSELECTPACE *1) K ” 9 0c+lMSELECTPAGE B!S I.riIO Pc4i.L KwlwlPnNEW smrm R&WEm : Button #18 [PAGE “A’] selects Page “A” anddisplays Page “A” parameters.. Button #19 [PAGE ‘B”] selects Page “B” anddisplays Page “B” parameters.. Button #20 [Select Range] will prompt for a new Station range. * Features available with optional software. issue 1, March 1994630-l