Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

							A7TENDANT FEATURE OPERATION
STARPLUS @ SPD 4896
Digital Key Telephone System
320.3ANSWERING AN OUTSIDE CALL
a. Lift handset.b. Press slow flashing outside line button. (if your
telephone is programmed with Preferred Line
Answer, you may answer an outside line by
lifting the handset.)
320.4PLACING OUTSIDE LINE ON HOLD
a. If your system is programmed for Exclusive
Hold Preference, press HOLD button once for
Exclusive Hold and twice for System Hold.
b. If your system is programmed for System HoldPreference, press HOLD button once for Sys-
tem Hold and twice for Exclusive Hold.
320.5ANSWERING A RECALLING OUT-
SIDE LINE
When an outside line has remained on hold for an
extended period of time, you will be reminded with a
recalling ring.a. Press outside line button flashing at very fast
rate.
b. Lift handset to converse.
320.6ATTENDANT DISABLE OUTGOING
ACCESS
The attendant station can disable CO lines, prevent-
ing outgoing CO calls.a. Lift handset or press ON/OFF button.
b. Dial 
[602] on the dial pad. Confirmation tone is
heard.c. Depress the line button(s) of the CO tine(s) to
be disable. Confirmation tone is heard and the
CO Line Button(s) LED is flashing.
d. To re-activate the CO Line(s), repeat the stepsfollowed to disable it.
320.7ATTENDANT OVERRIDE
If Attendant Override is allowed, Attendant(s) sta-
tions may override or call stations that are either
busy or in Do Not Disturb,
If the Attendant calls a station that is busy on a CO
call and wishes to alert them of a waiting call:
a. Press the pre-programmed* ATTN OVERRIDEbutton. Three short tone bursts will be pre-
sented to the called party.
b. After five (5) seconds, the station’s CO line willautomatically be placed on hold and the Atten-
dant will be cut-thru.
If the Attendant calls a station that is in Do Not
Disturb mode and wishes to alert them of a call;
a. Press the pre-programmed* All-N OVERRIDEbutton. The station will be signaled with a
Camp-on tone.*Refer to Sec. 300.37, Flexible Button Assignment.
320.8AlTENDANT RECALL
When an outside line has remained on hold for an
extended period of time, you will be reminded with arecalling ring..
a. Press outside line button flashing at a very fast
rate;
b. Lift handset to converse.
320.9DATA FEATURE
The Data Feature is a time division switched, point
to point data transmission capability which permits
simultaneous voice and data communications
(within the same system but not the same port). The
Data Feature offers the ability to transmit data infor-mation between personal computers, printers, plot-
ters, modems, CRT terminals, and main frame
computer ports.
To establish a Data call, a Digital Data Interface Unit(DDIU) is required to be connected to each data
communications device. Data information can be
switched through the system at speeds of 300,1200,
2400,4800,9600,19.2K and 38.4K baud asynchro-
nous.To establish a connection between two 
DDIU:a. The first attendant dials the extension number
of one data unit. Dial tone is received and the
display will show the BAUD RATE.
b. The first attendant then dials the station numberof the second data unit. Confirmation tone is
heard. This connection will be maintained until
the first attendant dials the station number of
one 
DDIU followed by pressing the FLASH
button.To break down an established connection:
a. The first attendant dials one of the DDIU exten-
sion numbers
orPresses the DSS button for the 
DDIU.b. Press the “FLASH” button. The connection is
removed.The first attendant can configure any 
DDIU by:
1.Dial the DDIU access code [637]-on the dial
pad.
2.Enter the three-digit extension number of the
DDIU. The display will show the BAUD rate
setting, the data length (8 or 9), and the num-
ber of stop bits (1 or 2).To change the baud rate:
1.Press the “HOLD” button. Then enter the one-digit baud rate desired.
- [I]=300
320-4Issue 1, March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone System
Al-I-ENDANT FEATURE OPERATION
- [2]=1200
- [3] = 2400
- [4] =4800
- [5] =9600
- [6] = 19.2K
- [7] = 38.4K
2.Press the SPEED button to save any changes
made.To change the character length:
1.Press the TRANS button. Then enter the one-digit character length desired, either 8 or 9.
2.Press the SPEED button to save any changes
made.To change the number of stop bits:
1.Press the MUTE button. Then enter the one-digit stop bit desired.
2.Press the SPEED button save any changes
made.Refer to Station Attributes Programming, 630.2,
Station identification for programming the Station ID
of the Digital Data Interface Unit (DDIU). Also refer
to Sec. 630.3, Digital Data Interface Unit (DDIU) for
programming the parameters of the Digital Data
Interface Unit (DDIU).
Conditions:The system is transparent to the devices
being connected. Therefore each 
DDIUmust be configured with a specific baud
rate, number of data bits and number of
stop bits. This configuration will be done bythe first attendant or in the case of an
associated data unit can be configured by
the user.
Data ports can be arranged in ACD or UCDGroups, or Hunt Groups.
Data ports do not have to be associated
with a 
keyset, however to connect two
DDIU devices one of them must be associ-
ated with a keyset unless the connection ismade by the first attendant.
When the data connection has been com-
pleted, the baud rate used in the connectionwiil be displayed on the 
keyset.Non associated 
DDIU connections can be
broken down by the first attendant.
A 
DDIU has a DCE interface. Therefore a
straight through RS-232C cable can be
used connect to a DTE device (printer, PC,
etc.).Each 
DDIU requires a digital terminal port.
320.10DIAL BY NAME
The system will allow station users to dial extension
numbers or speed bin by entering a name of a
person that has been programmed for that station.
The system database will allow entry of a name
(alphanumeric) up to 24 characters in length for eachstation. This programmed name can be used for
dialing-by-name station users and in some cases
LCD displays.To dial a station user by name:
a. Dial the 
Dial-8y-Name code [6%] on the dial
pad,
;Fess the pre-programmed* DIAL-BY-NAME
flex button.b. Dial the desired person’s name using the keys
on the key pad. For example: if you wanted to
call Linda Murphy, and last names were enter-
ing into the directory dialing list, you would
press the digit 6 (M), then the digit 8 (U), then
the digit 7 (R), the digit 7 again (P), the digit 4
(H) and finally the digit 9 (Y).
j ALPHA NUMERICI
/ICHARACTERDIGIT /
A,B,C1I 2 j
ID,E,F31
!1GM,14IIjJ,K,L5I
WNO6 i
!P,Q*,R,S7 1IT,U,V8 1!Iw,x,y,z*9!I
i *does not appear on dial pad.I
When the system finds a unique numeric match
(MURPHY=687749) to the name being dialed,
the call will be placed to the station matching
the name. The intercom call will signal the
station according to the H-T-P switch setting. If
fewer than eight digits are dialed, the numeric
match will be dialed after a 10 sec. interdigit
time-out occurs, or if a”[#]” (pound), is pressed.*Refer to Sec. 300.37, Flexible Button Assignment.
Conditions:The system will dial the station that
matches the dialed name when a unique
match is found. If multiple names are lo-
cated (found) after eight digits, the first one
is dialed.The names will be entered as a part of the
system attributes database. Numbers may
be entered as part of a name. To avoid
conflicts, all names must have a unique
numerical sequence.
Issue 1, March 1994
320-5 
						

							AlTENDANT FEATURE OPERATION
STARPLUS @ SPD 4696
Digital Key Telephone System
320.11DISTINCTIVE RINGING
The tone ring signal used to notify stations of an
incoming call can be changed by each station user
to provide distinctive ringing among a group of sta-
tions. Each station user may select a distinctive
ringing tone that will be used to ring their station. Thesystem provides 81 different ring patterns that each
station user may select from.To select a distinctive ring tone for a station:
a. Dial the Tone Ring program code 
[695] on the
dial pad.
b. Enter the two-digit tone number. The telephone
speaker will sound a steady tone that correlatesto the two digit entry.
c. When the desired tone is selected, press the
SPEED button to save this as the tone to be
presented when the station is tone rung. Con-
firmation tone will be heard. This tone will be
presented as a result of an incoming CO or
intercom call, recalling CO line or Transferred
CO line or at any other time the station is tone
rung (refer to conditions below).The 81 ringing choices are as follows:
TONE# jFREQI DURATION
00 
j12090477 j 50ms/50ms
01 j697l770I 50msi50ms
102 /6971852I 50ms/50ms
03I69719411 50ms/50ms j
I04; 697/1209 ! 50ms/50ms /
05/ 697/1336 / 50ms/50ms
06/ 697114771 50ms/50ms I
07i 697/1633I 50ms/50ms j
08/697/OFF /burst ~
10!7701697j 50ms/50ms /11 
j770/770j 50msi50ms 112 
:770185211 50ms/50ms j
13I770/941i 50ms/50ms i
14) 770/1209j 50ms/50ms j15 
i770/l 336i 50ms/50ms 1
116 !770/l 477I 50ms/50ms /
!17 / 770/l 633I 50ms/50ms /I
I18 /77OlOFF /burst /
20!I852l697/ 50ms/50ms I
21852/770/ 50ms/50ms j
22/852/8521 50ms/50ms i
23I852/941/ 50ms/50ms i24 
~852/l 209j 50ms/50ms j
25/ 852/1336! 50ms/50ms /I
I26 I8520 477! 50ms/50ms /27 
1 852/1633j 50ms/50ms j28 
/852/OFF /burst
941 I69750ms/50ms
31I 941/T/o50ms/50ms
32941 I85250ms/50ms
33941 I94150ms/50msI
34941 /I 20950ms/50ms
50ms/50ms
44I1209/l 20950ms/50msj
451209/l 33650ms/50msI
4612091147750ms/50ms/
471209/l 63350ms/50msj
481209/OFF Iburst I
501336/69750ms/50msI
51/1336/77050ms/50msI
52/1336/852/50ms/50ms1
’
~
1336/941/50ms/50msI
1336/l 209j50ms/50ms/
/1336/1336j50ms/50msI
56/1336/1477/50ms/50ms1
57i1336/l 633I50ms/50ms158 
j 1336/OFF jburst I
60j1477/697I50ms/50msI
61j1477/77050ms/50ms;
62/1477185250ms/50ms~
63!1477/941I50ms/50ms:
64j1477/1209j50ms/50ms;
65147711336’50ms/50ms
66!1477/1477/50ms/50ms!
67i1477/l 633I50ms/50msII68I 1477/OFF iburst j
70j1633/697i50ms/50ms~
71I1633/770150ms/50ms:
72I1633/852/50ms/50msj
73j1633/941/50ms/50msI
I/-741633/l 20950ms/50ms1
75!1633/1336!50ms/50ms’
76i1633/l 477I50ms/50msI
77I1633/l 633/50ms/50ms~
78!1633/OFF/burst
80jOFF/697/50ms/50ms/
81IOFF/770i50ms/50ms~
82!OFF/852j50ms/50msj183OFF/941I 50ms/50ms i
320-6Issue 1, March 1994 
						

							STARPLUS @ SPD 4696Digital Key Telephone System
AlTENDANT FEATURE OPERATION
I84! OFF/1209 50ms/50ms _
851 OFF/133650ms/50ms186/ OFF/1477I 50msKOms
87i OFF/1633 ! 50msI50ms i
88 
;No ring iNo ringJ
Conditions:l Station users may listen to all tones by
dialing the two-digit codes one 
after an-
other. The tone that is sounding when the
SPEED button is pressed will be saved as
that station’s tone ringing selection.
l A station’s tone ringing selection will be
maintained in a battery protected area of
memory. Therefore if a system experiencesa power failure, or a soft or hard restart, a
station’s tone ringing selection will be re-
stored.l The tone selected will be used to provide
“TONE” ringing normal or muted to the
station whenever the station is commandedto tone ring. (i.e. this does not apply to
camp-on tone programming confirmation
tone or other specific tones that are not
considered ‘TONE” ringing.)
l The selected tone will be used to notify the
-
320.12station in the following cases:
Incoming CO Callincoming Intercom Call
Transferred CO Line
Recalling CO LineCall Back Notification
Message Wait Call Back
Ail types of forwarded calls
Executive/Secretary calls
Line Queue Call Back
LCR Queue Call Back
EXECUTIVE OVERRIDE
Allows stations designated as “Executive” the ability
to override and “barge 
in” on other keysets engaged
in conversation.
If you call a busy station:
a. Press pre-programmed* EXECUTIVE OVER-
RIDE button. Executive station will be bridged
onto the CO conversation in progress at the
called station. Optional warning tone is heard
and presented to all parties prior to cut-thru.
b. Replace handset at Executive station to termi-
nate the override.
*Refer to Sec. 300.37, Flexible Button Assignment.
CAUTIONI
WARNINO’TONEIS‘DlSABLEOMAY BE.INTERPRETED AS
lNVAS~OI’k’~QFPRIVACY.. .CONSULT COUNSELWITHRESPECTTU~APPUCABLELAWS BEFORE lNl=FiUDlNG ON
A 
cliangs in vbhtnte key occur on the CO line orintercom call after the barge-in occurs.
320.13HANDSET RECEIVER GAIN
This feature provides the Attendant station with a
flexible button that can be programmed on their
keyset. When programmed, allows the user to in-
crease/decrease the handset receiver gain while on
a CO call or intercom call.
While on a CO call:
a. Press pre-programmed* Handset Receiver
Gain flex button to enter the volume adjustment
mode.b. Dial a one-digit entry [0] through 
[9] (O=lowest,
9=highest) on the dial pad,
or
Press the 
[#] to increase or [%I to decrease onelevel at a time.
c. Two volume settings are stored in the system.
One level for CO calls, another level for inter-
com calls. The LCD will display the settings as
they occur, if the flex button was programmed
using the code 
[638]+[0].d. Press pre-programmed* Handset Receiver
Gain flex button again to exit the volume adjust-
ment mode.When the above procedure is used, your 
\transmit path is momentarily interrupted when /the dial pad button is depressed./
lA flex button can be programmed to decrease the
Handset Receiver Gain using the code 
[638]+[%].l Another flex button can be programmed to in-
crease the Handset Receiver Gain using the code
[638]+[#].l A flex button can also be programmed to have a
certain volume setting using the code 
[638]+[0thru 
91.
*A Flex button must be programmed for this featureto operate. Refer to Sec. 300.37, Flexible Button
Assignment.320.14
ICLID UNANSWERED CALL MAN-
AGEMENT TABLE
This feature available with optional 
sofhvare.An Unanswered Call Management Table with 100
entry capacity for the 
Starplus SPD 4896 system is
maintained in the system. The calling number/name
information pertaining to any unanswered call will beIssue 
1, March 1994320-7 
						

							A-lTENDANT FEATURE OPERATION
STARPLUS @ SPD 4696
Digital Key Telephone System
placed in this table at the time the system has
determined that the call has been abandoned.
This table may be interrogated from any station userso that the unanswered calls may be reviewed and
handled by the end user. Upon entry into the review
process, the functions available to a phone are:
FunctionFunction
Button1. Go to beginning of table
’ Dial Code
6352. Review next item in this
table entry
MUTE
I
’ Only the 1st Attendant station can delete an
entry from this table.To interrogate the 
ICLID Unanswered Call Manage-
ment Table from any station in the system:
a. Dial the access code 
[635] on the dial pad.
b. When the desired table entry is displayed on
the LCD, press the SPEED button to automat-
ically dial the table entry.
To review the next item in this entry:
a. Press the MUTE button to toggle to the next
item.b. Press the ON/OFF button to exit the review
function.To review the next table entry:
a. Press the HOLD button.To review the previous table entry:
a. Press the TRANS button.
The 1 st Attendant is the only station that can delete
an individual table entry.
At the first Attendant:a. Dial the access code 
[635] on the dial pad.
b. When the desired table entry is displayed on
the LCD, press the FLASH button to delete this
entry.To review the next table entry:
a. Press the HOLD button,To review the previous table entry:
a. Press the TRANS button.
320.15INTERCOM CALLING
Placing an Intercom Calla. Press station key of party to be called (if pro-
grammed at your phone); or dial station number
(100 to 195).
b. You will hear tinging if called station is in the 
‘Tanswering mode; or two bursts of tone if called
station is in the 
“H” or ,‘P” position.
c. Lift handset or use speaker-phone, when tone
bursts stop.d. Hang up to end call.
Answering an Intercom Call
With your intercom signal switch in the 7” mode, youwill hear repeated bursts of intercom tone ringing
and the HOLD button will slow flash.
a. Lift handset or press ON/OFF button to answer.
b. Hang up to end call.
In the 
‘P” mode, you will hear two bursts of tone and
one-way announcement. The HOLD button will slow
flash and the calling party cannot hear conversations
in progress.
in the 
“H” mode, you will hear two bursts of tone andan announcement. Reply handsfree or lift handset
for privacy.
320.16INCOMING CO LINES OFF-NET (via
speed dial)
Allows the first attendant station to forward incomingCO calls to an off-net location.
In a speed dial bin, store the number of the off-net
location where calls are to be forwarded. Follow
instructions provided for storing station or system
speed dial numbers.a. Dial 
[603] on the dial pad,
orPress pre-programmed* CO Off-Net Forward
button.b. Dial the CO group access code of the group to
be forwarded,
orPress the CO Line button for an individual CO
Line for Off-Net forward.
- [81] = CO Group 1-
- [82] = CO Group 2
- [83] = CO Group 3
- [84] = CO Group 4
- [85] = CO Group 5
- [86] = CO Group 6
- [87] = CO Group 7
- [88] = All CO Line
320-8Issue 1, March 1994 
						

							STARPLUS @ SPD 4996Digital Key Telephone System
AlTENDANT FEATURE OPERATION
c. Dial the speed bin number that contains the
number where calls are to be forwarded. Con-
firmation tone is heard.
*Refer to Sec. 300.37, Flexible Button Assignment.
Canceling Off-Net Forwarding
a. Dial 
[603] on the dial pad,
or
Press pre-programmed* CO Off-Net Forward
button.b. Dial the CO group access code,
orPress the CO tine button.
c. Dial 
[#] on the dial pad. Confirmation tone is
heard.
320.17
KEYSET SELF TEST
The 
Starplus Digital Key System contains a test
mode feature that supports the off line testing of
Digital 
keysets and DSS units. The term off line
means that the unit under test is disconnected from
the switch during the test operation. 
Keysets not
under test continue to operate in the normal manner.Tests are provided to verify the 
keyset and DSS
LED, LCD, and keyboard button operations.
a. The test mode is entered by taking a 
keyset’s
handset off hook.b. Press the SPEED button and dial 
[7#] on the
dial pad. This keystroke sequence disconnects
the 
keyset from the system and brings up the
Test Mode Menu on the keyset’s LCD. The testmode is exited by putting the handset back on
hook. This reconnects the keyset to the system.SELECT 
t:LCDLED 2:KEYBTN
3:DSSBTN
Test Mode Menu: The menu allows the opera-
tor to select a test mode by pressing the mode
number at the dial pad. The operator can al-
ways return to the main test menu by pressing
[##I.
A.Keyset LCD/LED Test
This test outputs a series of continuously re-
peated LCD string messages to LCD lines 1
and 2. The set of strings consists of the letters
‘A’ through ‘X’ and ‘a’ through ‘x’. The next set
of strings are:
: “PICKUP TRUCK SPEED ZONE!” 
;
“*** STANDING BACK ***”1/l The strings are alternately displayed on
lines 
1 and 2 of the LCD display.
l In addition, all the 
LEDs are flashed at the
rate of 
15 IPM.
B.Keyset Button Test
a. Pressing a keyset button turns on the LED anddisplays an LCD message identifying the key
number.
PRidS’KEYSFf BUlTOtiS-*-*
b.In addition switching the HTP switch from one
position to another will cause the letter
“H-POS”, ‘7-POS”, or “P-POs” to be dis-
played.Pressing dial pad keys displays an LCD mes-
sage that indicates which digit was pressed.
r!_. .LEDs can be tested independently of the KEYS
by pressing the flex LED number at the dial pad.For example, LED 10 is turned on by pressing
dial pad digits “1
’ “0”. As each set of new
numbers is entered the previously lit LED is
turned off and the new LED is turned on. Invalid
flex values (ex. 
00,99) turn off currently lit LED.C. DSS LED/Button Test
When the DSS test is selected and a DSS test
is invoked ALL 
DSSs associated with the
keyset running the test are placed in test mode.
/PRESS DSS BUTTONS-****t**If no DSS unit is associated wit the 
keyset, the
keyset display will indicate “NO DSS”. The DSS
LED test will cause all the 
LEDs to flash at a 15IPM rate. Once started the DSS LED test will
continue until a DSS flex button is depressed.
Pressing a DSS flex button turns on the flex keyLED and displays an LCD message on the
associated 
keyset identifying the flex key num-
ber (01 to 48). In addition, it turns off the pre-
viously selected flex LED.
Conditionsl Test mode interrupts the normal operation
of a 
keyset or DSS.
320.18MESSAGES - CUSTOM
This feature allows the system administrator to enter
up to ten custom messages for use by station usersof the system. These messages may be specified
and customized by the customer on a system wide
basis.A station wishing to select a message:
a. Dial the Message Code 
[633] on the dial pad,
orpress the pre-programmed Message Access
flexible button.b. Enter the two-digit Custom Message bin num-
ber and hang up.issue 1, March 1994
320-9 
						

							ATTENDANT FEATURE OPERATIONSTARPLUS @ SPD 4896Digital Key Telephone System
Example: [633]+[21-301 means that a telephone call-ing the station will receive the custom message
programmed at the attendant station by the system
administrator.*Refer to Sec. 300.37, Flexible Button Assignment.
To cancel the message:
a. Dials the Message Access Code 
[633] + [00]
and hang up.The system administrator (Station 100) programs
the ten custom messages at the first attendant sta-
tion as follows:
a. Dial the Custom Message program code 
[694]
on the dial pad.The following message is shown on the display
phone:
iENTER MSG NO
/ MMIDD/YYHH:MM amIb. Enter the two-digit message bin number 
[21 -
301.
Then the following display will be shown after the bin
itf has been selected.
mmmmmmmmmm...
ENTER MSG:c. Enter the custom message using the dial pad
keys to enter the letters as follows:
/ A=21 / Mz61 ’l=l# /“41 ;
/ B =22 jN =622 =2#/
j C =23 / 0 ~63 / 3 =3# /, 
=02 /
? x03 !
! D=31 jP =71 I4=4# I/=04 I
I E =32jQ ~74 j5 =5# 1! =*1 ;
F=33R =726 =6#$ =+2
i G=41s =73 I 7 =7#
; H =42
& =‘4 /
T=81 :I 
=43U =82 j
8 =8# ; l =*# j9 
=9#(=#l j
~ J=51 :V =83 ;0 =O#
1 K =52) 
=#2 I
I w=91/ Space=11
I L=53 j x=92 /:=12 j
i =#3 i
= =#4 i
1 Y =93/-=I3 j#=## /
Ij z=g4 j‘=I4 !Up to 24-characters may be entered as the custom
message (this will represent 48 digits entered).The
actual Alpha-Numeric characters will be displayed
as the digits are being entered while programming
the messages. The attendant must go idle after
programming a message before another message
may be programmed.d. The user then presses the HOLD button to
enter the message and confirmation tone will
be heard.
Conditions:.
*.
.
.
.
.
.
*.
320.19
The telephone receiving the message mustbe a display telephone.
Both key telephones and SLT can leave the
message. 
SLT’s are notified that they haveleft a message with a warning tone when
going off-hook.incoming and outgoing calls are not inhib-
ited in any way with a message displayed.
When a message is displayed by a key
telephone, the DND button LED flashes at
the 15 ipm rate.When DND is invoked on the telephone,
the message is canceled.
Message Access (with a desired message)
may be assigned to a flex button.Message status is stored in battery pro-
tected area of memory for retention acrossa power failure or system reset (soft or
hard).The function of Message Access is as-
signed to a station flexible button in data-
base admin.A station user may store any of the avail-
able messages under a flexible button as-
signed as a Message Access button.
The ten Custom Messages will be dis-
played in a similar fashion as the “Canned”messages. The idle station display will
show the message that has been activatedat the station and a calling station will re-
ceive the STA XXX or name-in-display fol-
lowed by the programmed custom
messages.DIRECTORY DIALING 
- Attendant
Directory dialing allows station users to obtain a
directory of station users and have the system dial
the extension that is currently on the display. The
Starplus SPD 4896 system provides locations for up
to 200 names.Directory dialing also allows users to program a
“name” along with a speed dial bin for use in later
locating a speed dial number. When prompted to do
so, the system will display the name associated with
a speed dial number on the LCD display so that whenthe desired name is shown, the user may then have
the system dial the number.
Directory dialing also allows users to associate a
“name” with an entry in the local number/name trans-
320-10Issue 1, March 1994 
						

							STARPLUS @ SPD 4896
Digital Key Teiephone SystemAll-ENDANT FEATURE OPERATION
lation table. When prompted to do so, the system willdisplay the name associated with the table on the
LCD display so that when the desired name is
shown, the user may then have the system dial the
number. The 
Starplus SPD 4896 system provides
locations for up to 200 names.The Directory Dialing list may be programmed and
maintained at the first assigned attendant station in
one of 
two ways, however this admin routine pro-
vides a means for the directory list to be maintained
by the system programmer either locally (at Station
100) or remotely via modem access.Directory dialing may also be used to transfer a call
from one station to another.
To view the directory list:
a. Dial the Directory List dial code [680] on the dial
pad,
orpress the pre-programmed* flex button pro-
grammed as a directory dialing button.
b. Press a button on the key pad, once, twice or
three times, to represent the letter of the alpha-bet, to begin viewing the list of names. (i.e. the
first depression of the digit 2 produces the
names beginning with an “A”. The second de-
pression of the digit 2 produces the names
beginning with a 
“EY, while the third depression
of the digit 2 produces the names beginning
with a 
‘C”.) The letters of the alphabet are
represented on the key pad as follows:
j ALPHA NUMERIC)/CHARACTER 
iDIGIT
A,B,C/2 /
D,C=I3 ;IG,H,I4 j
J,K,L I5
M,N,O6 ;
P,Q*,R,S!7
T,U,V !8 ;
w.x,y,z* j9 i“does not appear on dial pad.
1c. Names beginning with the letter chosen will
appear on the LCD display.
with the 
desiredletter, a name with the
r letter will be shown on the LCD jd. Dial an 
[a] on the dial pad to scroll up (next
entry) through the list,
or
Dial a [#] on the dial pad to scroll down (previousentry) through the list,
or
Press another key to view the list for a differentletter of the alphabet.
e. When the desired name is shown in the LCD
display, pressing the SPEED button will auto-
matically dial the destination station or outside
phone.number (via speed dial).
Conditions:
0 If the desired party is an intercom station,
that station will be signaled according to
that station’s intercom selector switch (SLT
stations will 
tone ring).l
If the desired party is associated to a speed
dial bin, the system will select a CO line anddial the number programmed into the
speed dial bin. Call progress tones will then
be heard.To Transfer a Call using Directory Dialing:
While on a call:
a. Press the TRANS button.
b. Dial the Directory Dial Code 
[680] on the dial
pad,
orpress a pre-programmed* flex button pro-
grammed for directory dialing.
c. Press the SPEED button to automatically dial
the destination station.
d. Hang up to complete the transfer.
Cab% may only be transferred to internal stationsonly. An attempt to transfer a call off-net (via a
Speed dial bin) wiH result in the call recalling
upon going on-hook
A.Programming - Attendant
Directory dialing allows station users to obtain a
directory of station users and have the system dial
the 
extension that is currently on the display. The
Starplus SPD 4896 system provides locations for up
to 200 names.Directory dialing also allows users to program a
“name” along with a speed dial bin for use in later
locating a speed dial number. When prompted to do
so, the system will display the name associated with
a speed dial number on the LCD display so that whenthe desired name is shown, the 
usermay then have
the system dial the number.
Directory dialing also allows users to associate a
“name” with an entry in the local number/name trans-
lation table. When prompted to do so, the system willdisplay the name associated with the table on the
LCD display so that when the desired name is
shown, the user may then have the system dial the
number. The 
Starplus SPD 4896 system provides
locations for up to 200 names.
Issue 1, March 1994
320-l 1 
						

							AlTENDANT FEATURE OPERATION
STARPLUS @ SPD 4696
Digital Key Telephone System
The Directory Dialing list may be programmed and
maintained at the first assigned attendant station in
one of two ways, however this admin routine pro-
vides a means for the directory list to be maintainedby the system programmer either locally (at Station
100) or remotely via modem access.
Directory dialing may also be used to transfer a call
from one station to another.
Method One:To enter, edit or erase names that appear in the
Directory List for stations or speed dial numbers:
a. Dial the Directory List program code 
[693] on
the dial pad. The first entry (entry 000) in the
Directory List will then be shown on the displayphone as follows:
- AAA = Directory List entry number (OOO-
199)
- XXX = Either a Station Number, System
Speed dial bin Number, or Local Num-
ber/Name Translation Table number
- nnn = Programmed Name (blank if none)
To Select a different entry in the Directory List:
a. Press the HOLD button.
b. Enter the three-digit (000-l 99) entry number onthe dial pad and press the SPEED button,
or
dial [a] to scroll up (next entry) through the list,or
Dial 
[#] to scroll down (previous entry) through
the list.
To Enter or Change the current name shown on the
display:a. Press the MUTE button,
b. Enter the name (up to 24-characters may be
entered) by using keys on the dial pad as 
fol-
lows:A=21 
M=61B 
=22 /N =62
C ~23 i 0 ~63
D=31 ’P =71E 
=32Q =74
F=33R =72G 
=41s =73H 
=42 ~T =81
I=43U =82
J=51V =83K 
=52w =91
L=53 Ix =92
1 =l#2 
=2#3 
=3#
4=4#5 
=5#6 
=6#7 
=7#8 
=8#9 
=9#
o=o##
Space =1 1
: =12
7-
-
ci =Ol
, =02
? =03
I =04
! =*I
s =*2
& =‘4
l -*#
(=#I
) =#2
+ =#3
= =#4
Y&33-=13#=##fz 
=94’ =14
c. Press the SPEED button when finished. Confir-mation tone will be heard and the display will
update.
To enter the intercom number to be associated to the
name:a. Press the TRANS button.
b. Enter the three-digit station intercom number
(100-195)c. Press the SPEED button to save the entry.
Confirmation tone will be heard and the displaywill update.
To clear an entry:
a. Press the TRANS button. Then press the
FLASH button.
b. Press the SPEED button. Confirmation tone willbe heard and the entry will be erased.
Method Two:This method may be used to enter names that will
be associated to the Local Number/Name Transla-
tion Table only.
To Select a different entry in the Directory List:
a. Press the HOLD button.
b. Enter the three-digit (000-l 99) entry number onthe dial pad and press the SPEED button,
ordial 
[%] to scroll up (next entry) through the list,
orDial 
[#] to scroll down (previous entry) through
the list.To enter a name along with a local number/name
translation table number:
1.Press the TRANS button.
2.Dial the three-digit local number/name trans-
lation table number (300-499) that representsthe desired telephone number.
To Enter or Change the current name shown on the
display:
I.Press the MUTE button.2. Then enter the name (up 
to-24-characters
may be entered) by using keys on the dial padas follows: The display will update as the
name is entered.
j A=21i M =61 /l=l# /IC co1
/ B =22 :N =62 I2 =2# ~, =02
1 C =23i 0 ~63 13 =3# I? =03
1 D=31 ;P=71 /4=4# jI=04
j E =32 j Q =74 !5=5# ;! =*1320-l 2
Issue 
1, March 1994 
						

							STARPLUS @ SPD 4999Digital Key Telephone SystemATTENDANT FEATURE OPERATION
F =33
G=41
Hz42
I=43
J=51
K=52
L =53
R =72s 
=73T 
=8-i
U =82V 
=83w 
=91x 
=92
Y =93
z =94
6=6#7 
=7#
8=8#9 
=9#
o=o##Space 
=11
: =12
-=13
’ =14
3.Press the SPEED button when finished. Con-firmation tone will be heard.
The Local NumberIN- Tranafatlon Table csnbe used lo enter additionat speed dial numberswhfch can be tree&for difectwjdialotdial by
name.Tfre name entered into the localnumber/nektranslatfon. table is- not relevant
when used with directory dialing and dial byname In addition, it should be noted that the
numbers entemd into this table are limited to 14digits and will be cove& by toll restriction rules.
Method Three:This method may be used to enter names that will
be associated to a system speed dial bin only.
To enter a name along with a system speed dial
number:
1.Press the SPEED button once.
2.Press a desired outside line key;
orPress the SPEED button a second time to
have an outside line selected automatically.
3.Dial the system speed dial bin location (20 to
99).
4.Dial the telephone number (including special
characters TRANS, HOLD and FLASH).
3. Press the SPEED button to store the tele-
phone number,
To enter a name:
1.Press the MUTE button.
2.Enter the name (up to 24 characters may be
entered) by using keys on the dial pad as
follows:
j A ~21 ~M=61 j
i B $2 :i
1=1# j“=Ol I
N ~622 =2# /, =02
C =23 : 0 =633 =3# I? =03 I
D=31 jP=71 j4=4## ;/=04 iE 
=32 ~Q =745=5# j !=*l 1
F=33R =726 =6# / $ =*2 I
~ G =41 :s =73/7 =7# j & =*4H 
=42 IT=81 :8 =8# j*=*#
I=43 i U=82 1g =9# j (=#l /
J=51V ~83 /0 =O# : ) =#2
3.Press. the SPEED button when finished. Con-
~-firmation tone will be heard and the display
will update.
4.Either hang up to end programming or begin
at step “2” to program another System SpeedDial bin/Name combination.
320.20NIGHT SERVldE
a. Any designated attendant can place the systeminto Night Service by pressing the 
pre-pro-grammed Night Service button (DND).
b. Pressing the pre-programmed Night Service
button again removes the system from Night
Service.
320.21OFF HOOK VOICE OVER (OHVO)
This feature allows users, off-hook on a call (CO or
Intercom), to receive a voice announcement through
the handset receiver without interrupting the existing
call. The Voice Over is muted so as not to “override”or “drown” out the existing conversation. The over-
ridden party may then respond to the calling party
using CAMP-ON procedures to talk to the calling
party or may use Silent Text Messaging to respond
to the calling party via LCD Displays.
Placing an Off-Hook Voice Over (OHVO) call:
a. When an OHVO station calls a busy OHVO
station, and busy tone is received, the calling
OHVO station can dial the OHVO code [628] onthe dial pad,
orpress a pre-programmed* OHVO button to in-
itiate an OHVO announcement. The HOLD but-ton LED will flash at the called OHVO station.
b. The OHVO receiving station will receive a 
one-beep warning tone. The station receiving the
OHVO call must be off-hook and in the 
“H”mode, and then the calling OHVO party may
begin the voice announcement to the called
OHVO party. The called 
OHVO station’s exist-
ing conversation will not be interrupted and the
voice over announcement will not “drowned”
out the existing conversation. The calling
OHVO station will not be connected to or oth-
erwise be able to hear the called station’s con-
versation (the connection will only allow the
calling station to transmit to the called station).
Issue 1, Mardh 1994320-l 3