Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

							STARPLUS @ SPD 4696
Digital Key Telephone System
STATION FEATURE OPERATION
press the pre-programmed* DIAL-BY-NAME
flex button.b. Dial the desired person’s name using the keys
on the key pad. For example: if you wanted to
call Linda Murphy, and last names were enter-
ing into the directory dialing list, you would
press the digit 6 (M), then the digit 8 (U), then
the digit 7 (R), the digit 7 again (P), the digit 4
(H) and finally the digit 9 (Y).
/ ALPHA NUMERIC
CHARACTERDIGITA,B,C 
’2
D,E,F3
(3-U4
JKL5
M,N,O6
P,Q*,R,S7
T,U,V !8
w,x,y,z*!9*does not appear on dial pad.
= When the system finds a unique numeric match
(MURPHY=687749) to the name being dialed, thecall will be placed to the station matching the
name. The intercom call will signal the station
according to the H-T-P switch setting. If fewer
than 8 digits are dialed, the numeric match will be
dialed after a 10 sec. interdigit time-out occurs, orif a 
“w’ (pound), is pressed.
*Refer to Sec. 300.37, Flexible Button Assignment.
Conditions:l The system will dial the station that
matches the dialed name when a unique
match is found. If multiple names are lo-
cated (found) after 8 digits, the first one is
dialed.
e The names will be entered as a part of the
system attributes database. Numbers may
be entered as part of a name. To avoid
conflicts, all names must have a unique
numerical sequence.300.27
DIRECTED CALL PICK-UP
When incoming, transferred, or recalling outside lineringing, intercom ringing, or Camp On ringing is
heard at an unattended telephone:
a. Dial the station number of the known ringing
telephone. Receive 
ringback tone, or call an-
nounce tone.
b. Press the pre-programmed* PICK UP button to
answer the call.*A flex button must be programmed for this feature
to operate. Refer to Sec. 300.37, Flexible Button
Assignment.Conditions:lUser must have access to the specific out-
side line or a Loop button to do a directed
call pickup.
300.28DIRECTORYDIALING 
- Stations
Directory dialing allows station users to obtain a
directory of station users and have the system dial
the extension that is currently on the display. The
Starplus SPD 4896 system provides locations for upto 200 names.
Directory dialing also allows users to program a
“name” along with a speed dial bin for use in later
locating a speed dial number. When prompted to do
so, the system will display the name associated with
a speed dial number on the LCD display so that whenthe desired name is shown, the user may then have
the system dial the number.
Directory dialing also allows users to associate a
“name” with an entry in the local number/name trans-
lation table. When prompted to do so, the system willdisplay the name associated with the table on the
LCD display so that when the desired name is
shown, the user may then have the system dial the
number. The 
Starplus SPD 4896 system provides
locations for up to 200 names.
The Directory Dialing list may be programmed and
maintained at the first assigned attendant station in
one of two ways, however this admin routine pro-
vides a means for the directory list to be maintained
by the system programmer either locally (at Station
100) or remotely via modem access.
Directory dialing may also be used to transfer a call
from one station to another.
To view the directory list:
a. Dial the Directory List dial code [680] on the dial
pad,
orpress the pre-programmed* flex button pro-
grammed as a directory dialing button.
b. Press a button on the key pad, once, twice or
three times, to represent the letter of the alpha-bet, to begin viewing the list of names. (i.e. the
first depression of the digit 
“2: produces the
names beginning with an “A”. The second de-
pression of the digit “2” produces the names
beginning with a 
“B”, while the third depression
of the digit “2” produces the names beginning
with a 
C”.) The letters of the alphabet are
represented on the key pad as follows:
: ALPHA NUMERIC/CHARACTER 
jDIGIT i
A,B,C /2,
/D,E,F ~3Issue 1, March 1994
300-I 5 
						

							STATION FEATURE OPERATlON
STARPLUS @ SPD 4696Digital Key Telephone System
W-U
JKL
MJ’LOc. Names beginning with the letter chosen will
appear on the LCD display.
If there are no names in the Directory List
beginning with the desired letter, a name with the
next higher letter will be shown 
olt’ the LCD
d.
e.Dial an 
[%] on the dial pad to scroll up (next
entry) through the list,
or
Dial a [#] on the dial pad to scroll down (previousentry) through the list,
or
press another button to view the list for a differ-ent letter of the alphabet.
When the desired name is shown on the LCD
display, pressing the SPEED button will auto-
matically dial the destination station or outside
phone number (via speed dial).
Conditions:
* If the desired party is an intercom station,
that station will be signaled according to
that station’s intercom selector switch (SLTstations will tone ring).
lIf the desired party is associated to a speed
dial bin, the system will select a CO line anddial the number programmed into the
speed dial bin. Call progress tones will then
be heard.To Transfer a Call using Directory Dialing:
While on a call:a. Press the TRANS button.
b. Dial the Directory Dial Code 
[680] on the dial
pad,or
press a pre-programmed* flex button pro-
grammed for directory dialing.
c. Press the digit associated with the person’s
name and when it is displayed, press the
SPEED button to automatically dial the destina-
tion station.d. Hang up to complete the transfer.
Calls may only be bansferred to internal stationsonly. An attempt to transfer a caIi off-net (via aSpeed diat bin) will result in the cal recalling
upon going on-hook*Refer to Sec. 300.37, Flexible Button Assignment.
300.29DIRECT INWARD SYSTEM ACCESS
(DISA)
a. Call the phone number the system administra-
tor specified as the 
DISA line. The system
answers and returns intercom dial tone.
b. 
Enterthe DISA access code also specified by
the system administrator; if applicable. Dial
tone is returned.To place an outgoing call:
a. Dial a group access code: 9, 81 
- 87. CO Dial
tone is returned.b. Dial the desired telephone number.
LCR cannot be accessed from DISA. if LCR isenabled DlSA users may &al 81 to access lines
in trunkgroup 1.
The conference timer (Refer to Sec. 610.1, 
/System 7imers) will monitor a DlSA %unk-to-trzmk” call and release the lines one (1) minuteafter the time expires.To reach an internal station:
a. Dial the three-digit station number. 
Ringbacktone will be heard.
b. Converse when party answers.
I the station dialed is unattended, busy or in.mD, intercom dial tone will be returned. (&erthe Preset Gait Forward Timer expims) Refer to
Sec. 610.7, System Timers.
300.30DISTINCTIVE RINGING
The tone ring signal used to notify stations of an
incoming call can be changed by each station user
to provide distinctive ringing among a group of sta-
tions. Each station user may select a distinctive
ringing tone that will be used to ring their station. Thesystem provides 81 different ring patterns that each
station user may select from.To select a distinctive ring tone for a station:
a. Dial the Tone Ring program code 
[695] on the
dial pad.
b. Enter the two-digit tone number. The telephone
speaker will sound a steady tone that correlatesto the two digit entry.
c. When the desired tone is 
selected;press the
SPEED button to save this as the tone to be
presented when the station is tone rung. Con-
firmation tone will be heard. This tone will be
presented as a result of an incoming CO or
intercom call, recalling CO line or Transferred
CO line or at any other time the station is tone
rung (refer to conditions that follow).
300-I 6Issue 1, March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemSTATION FEATURE OPERATION
The 
81 ringing choices are as follows:
ITONE# iFREQDURATION 1
00j1209/147750msBOms!
!01I697’77050ms/50ms1
102/697185250ms/50msj
,03!697’941j50ms/50msj
104/697’1209j50ms/50ms/
05I697/l 336j50m.s/50ms;
06i69711477/50ms/50ms
07
i 697’163350ms/50ms I
,
08,697’OFFburstI
10/770’69750ms/50msj
!11/770’770’50ms/50msj12 
!770’85250ms/50ms j
//13/770’94150ms/50ms1
/14/770’120950ms/50ms/
15770/l 336i50ms/50ms
116770’1477/50ms/50ms
17:770’1633150ms/50ms:
18770’OFF/burst:
20852’697i 50ms/50ms ~
21~852’770/50ms/50ms1
22I852’852/50ms/50msI23 
I852’941j 50ms/50ms \
24852’1209I 50ms/50ms ’
25/852’1336I50ms/50ms
26j852’1477/50ms/50ms27 
j852’1633I 50ms/50ms I
28:852’OFF1burst
30941’697j 50ms/50ms
31:941’770I50ms/50ms~
32941’852I 50ms/50ms
33941’941,50ms/50ms
34941’1209:50ms/50ms
35941’1336I 50ms/50ms
36941’1477150ms/50ms
37941’1633I 50ms/50ms38941’OFF 
;burst
40
12091697150ms/50ms~41 
!1209’770I 50ms/50ms42
12091852/50ms/50ms
43
:1209/941~50ms/50ms
441209’1209’ 50ms/50ms
451209’1336150ms/50ms
461209’1477
I50ms/50ms
47
I1209/l 633j50ms/50ms
481209/OFF/burst
501336’697
51
i 50ms/50ms I1336’770
I50ms/50ms j
I-. 571336’1633 j 50ms’50ms 1!58! ‘1336’OFF jburst ;
60 ! 1477’697i 50ms/50ms :
61 i 1477’770I 50ms/50ms j
621 1477’852II 50ms’50ms i
63j 1477’941j 50ms/50ms /II64/ 1477’1209 I 50ms’50ms /
I65/ 1477’133650ms/50ms j
!66/ 1477’147750ms/50ms 1/I67/ 1477’1633 j 50ms/50ms /
68
/ 1477’oFF jburst 
j
701633’697/ 50ms/50ms /I71 /1633’770I 50ms/50ms I72 
I 1633’8521 50ms/50ms I73 
j1633’941/ 50ms/50ms74 
i1633’1209 i 50ms/50ms :
75! 1633’1336 / 50ms/50ms 1761633’1477 
1 50ms/50ms /
I77i 1633’1633 1 50ms/50ms !78 
; 1633’OFF /burst
80 
jOFF/697I 50ms/50ms81 
/OFF’770/ 50ms’50ms 1/82IOFF’852
83 
/OFF/941
j 50ms/50ms j
1 50ms/50ms:84 
~OFF’1 209j 50ms/50ms :85 
:OFF/l 336’ 50ms/50ms86 
/OFF’1 4771 50ms/50ms87 :
OFF’1 633i 50ms/50ms88 
1No ring iNo ringConditions:
Station users may listen to all tones by
dialing the two-digit codes one after an-
other. The tone that is sounding when the
SPEED button is pressed will be saved as
that station’s tone ringing selection.
A station’s tone ringing selection will be
maintained in a battery protected area of
memory. Therefore if a system experiencesa power failure, or a soft or hard restart, a
station’s tone ringing selection will be re-
stored.The tone selected will be used to provide
“TONE” ringing normal or muted to the
station whenever the station is commandedto tone ring. (i.e. this does not apply to
issue 1, March 1994300-l 7 
						

							STATlON FEATURE OPERATlON
%ARPLlJS @ Si’D 4696
Digital Key Telephone System
camp-on tone programming confirmation
tone or other specific tones that are not
considered “TONE” ringing.)
The selected tone will be used to notify the
station in the following cases:
Incoming CO CallIncoming Intercom Call
Transferred CO Line
Recalling CO Line
Call Back Notification
Message Wait Call Back
All types of forwarded calls
Executive/Secretary calls
Line Queue Call Back
LCR Queue Call Back
DO NOT DISTURB
If you have been given the ability to place your phonein Do Not Disturb:
a. Press the pre-programmed* DND button. DND
button lights steady.
The DND button can be pressed while the phone is
ringing to stop the ringing. (Refer to One-Time Do
Not Disturb below.)
Removing Do Not Disturb
a. Press the pre-programmed* DND button. The
button LED extinguishes and DND is canceled.*A flex button must be programmed for this feature
to operate. Refer to Sec. 300.37, Flexible Button
Assignment.
A.One-Time Do Not Disturb
Allows you to prevent calls from ringing at your
station while you’re on a call. The One-Time
DND condition will automatically cancel when
you end your call.
a. Press the pre-programmed* DND button while
you’re off-hook and connected to a CO line or
intercom call. The DND button LED lights and
off-hook tones at your station are canceled.
To cancel:a. Replace the handset. The DND button LED
extinguishes and DND is canceled.
*A flex button must be programmed for this feature
to operate. Refer to Sec. 300.37, Flexible Button
Assignment.
300.32EXCLUSIVE HOLD
When a line is placed on Exclusive Hold, no other
station in the system can retrieve this call. Exclusive
Hoid may be programmed to be activated on the firstor second depression of the Hold button. CO Lineswhile in a transfer hold are always placed in an
Exclusive Hold condition.
300.33EXECUTIVE OVERRIDE
Allows stations designated as “Executive” the ability
to override and “barge in” on other keysets engaged
in conversation.If you call a busy station:
a. Press the pre-programmed* EXECUTIVE
OVERRIDE button. Executive station will be
bridged onto the CO line conversation in pro-
gress at the called station. Optional warning
tone is heard and presented to all parties prior
to cut-thru.b. Replace handset at Executive station to termi-
nate the override.
Conditions:An error tone will occur:
if the called party is in a conference.
if the called party is already on an OHVO
call.if the called party has a Camp-On at his
stationIf the Executive joins a call and one of the
members does a hook-flash or depresses
his transfer button, the Executive will be
dropped.If the Executive does a hook-flash or de-
presses his transfer button, it will be ig-
nored.When the Executive jumps in on an inter-
com call or CO call and the Executive is not
in a mute condition, and any member of the
party hangs up, the call will be converted toa two-party conversation.
When the Executive jumps in on an inter-
com call or CO call and the Executive is in
the mute condition and either of the two
parties in the intercom call hang up, the callwill be dropped. If the Executive hangs up,
the call will remain as a two-party conver-
sation.*A Flex button must be programmed for this feature
to operate. Refer to Sec. 300.37, Flexible Button
Assignment.
ICAUTIONI
j USE OFTHIS FEATURE WHEN THE EXECUTIVE OVERRIDE //WARNING TONE IS DISABLED MAY BE INTERPRETED AS
i A VIOLATION OF FEDERAL, STATE OR LOCAL LAWS, AND/ AN INVASION OF PRIVACY. CHECK APPLICABLE LAWS IN ijYOUR AREA BEFORE INTRUDING ON CALLS USING THIS /j FEATURE.A change in volume may occur on the CO line or
inlwcom call after the barge-in occurs.
300-l 8Issue 1, March 1994 
						

							STARPLUS @ St’D 4896Digital Key Telephone System
STATlON FEATURE OPERATION
300.34
EXECUTIVE/SECRETARY TRANSFER
* If you are designated the Executive station and
your phone is busy or in DND, all calls will be
routed to the Secretary station.
300.36FLASH ON INTERCOM
When connected to a page zone or another internalparty, press FLASH button to disconnect page or
intercom call. Intercom dial tone will be heard.
l If you are the designated Secretary station, you
can signal the Executive that is busy or in DND byusing the Camp On feature.
300.35FLASH
When connected to an outside line:
a. Press FLASH button to disconnect outside line
and reseize outside line dial tone.
300.37FLEXIBLE BUlTON ASSIGNMENT
If you have buttons on your telephone which have
NOT been assigned as CO lines, Pooled group, or
Loop buttons, you may program them to suit your
own individual needs. There are five possible 
func-tions you may assign to these buttons:
l 
DSS/BLF: This button,. when pressed, will auto-
matically signal the assigned intercom station.
DSS/BLF buttons are programmed by the station
user.Table 300-2 Flex Button 
Progra,mming Codes
100-195
43 
[Cl
438
44 PI45 
[HI55 
WI55 
[U]56 
WI
566
567
571572 55 [U]
573
574
575576 55 
[U]577 55 
[U]
578
601
602
603
604
620
621
622
623
624
625
626
627
628
629
631
632Station intercom Numbers
Call Park Location 
1-7 (system)
Personal Park
Voice Mail* Group Pilot Numbers O-7
Hunt Group Pilot Numbers O-7
ACD* Group Pilot Numbers O-09
UCD Group Pilot Numbers O-7
ACD* Group Pilot Numbers lo-15
ACDYUCD Available/Unavailable
ACD*/UCD Calls in Queue Display
ACD’ Agent Logout
ACD* Agent Login
ACD* Group Member Status Display
ACD’ Agent Help
ACD* Supervisor 
Logout
ACD’ Supervisor Login
ACD’ Supervisor Queue Status Display
ACD* Overflow Avail/Unavailable
Attendant Override
Disable Outgoing CO Line Access
CO Line Off-Net Forward
Night Service
Camp-On
Line Queue
Call Back
Message Wait
Conference
Executive Override/Monitor Barge-in
LCR* Queue Cancel
Account Code* Enter
OHVO On
MUTE feature
Do Not Disturb
Background MusicPersonalized Messages
633+m
633+00
634
635
638+[0]
640
641
680
6.95
70
71
72
73
74
7576 
[O]76 
PI
77
9
#O
#5
[SPEED]+YYClear Personalized Messages
Headset Mode
ICLID* Display (unanswered calls)
Handset Receiver Gain w/Display
All Call Forward
Release Key (Stations/Attendants)
Dial Speed Directory
Distinctive Ringing
All Call Page (Internal 
& External)
internal Page Zone 1
Internal Page Zone 2
Internal Page Zone 3
Internal Page Zone 4
Internal All Call Page
External All Call Page (All Ext Zones)
External Page l-7
Meet-Me-Page Answer
Least Cost Routing* (LCR) Access
Group Call Pick Up
Universal Night Answer (UNA)
Speed Dial Access
(00-I 9 Station) (20-99 System)
Save Number Redial
Last Number Redial
[SPEED]+[t]
[SPEED]+[#]YY 
= Speed Dial Bin numbers
ZZ = Personalized Messages,
U = ACD* (O-15) or UCD (O-7) Group NumberC 
= Call Park Location O-7
H = Hunt Group Number O-7V = Voice Mail* Group Number O-7
P = External Page Zone Number l-7
*Features available with optional software.
Issue 1, 
MarCh 1994300-l 9 
						

							STATION FEATURE OPERATIONSTARPLUS @ SPD 4896Digital Key Telephone System
FEATURES: This button can be programmed so
that when pressed it will activate a particular
feature, thus eliminating the need for dialing the
feature code. Some features require a flex buttonto be programmed for that feature to be accessi-
ble to the station user. Where this is the case, it
is so designated in this Feature Operation Section
and user guide. Feature buttons are programmedby the station user. Refer to Table 300-2 Flex
Button Programming Codes for a complete listing
of code/features that may be programmed onto a
flexible button.
SPEED DIAL: This button can be programmed to
automatically access a speed number location forone-step operation. PBX and 
Centrex codes can
be programmed into a speed dial bin and ac-
cessed by one button depression.
POOLED GROUP ACCESS: A group of outside
lines can be placed under one button. When this
button is pressed, the system will select an avail-
able line from this group for the user to place a
call on. Pool buttons are assigned in database
administration.
LOOP: This button will act as the direct appearingbutton for outside lines that do not appear on the
user’s individual telephone. Any phone that
doesn’t have all lines appear on it must have a
loop button. There is NO limit to the number of
LOOP buttons a station may have. Loop buttons
are assigned in database administration.
To program flexible buttons:a. Press the SPEED button twice.
5. Press the assigned button to be programmed
(it must be programmed in database as a multi-
function button).
c. Dial the desired code. Refer to Table 300-2 Flex
Button Programming Codes.
To erase a flexible button:a. Press the SPEED button twice.
b. Press the button to be erase
c. Press the FLASH button. Confirmation tone will
be heard.
d. Replace the handset or press the ON/OFF but-
ton.
300.38
GROUP LISTENINGAll digital key stations have built in speakerphones.
Station users may use the speaker to monitor a call
while using the handset to converse with the outside
party. This enables other people in the room to listento both parties in the conversation.
a. While conversing, on the handset, press the
ON/OFF button. Both parties of the conversa-
tion can then be heard on the digital station’s
speaker. The speakerphone microphone will bemuted while the handset is off-hook.
To deactivate Group Listening while off-hook, the
ON/OFF button must be depressed.
Conditions:
.
.
.
300.39
While talking using the speakerphone, then
lifting the handset will 
turn off of the speak-erphone. To activate group listening, the
ON/OFF button must be pressed (to ON)
while the handset is off-hook.
While in group listening mode, pressing theMUTE button will cause the transmit from
the handset to be muted (the speaker-
phone microphone is already muted). How-ever the distant end can still be heard over
both the handset receiver and the station
speaker.If full speakerphone operation is’ desired
while in group listening mode, simply set
the handset on-hook.
Group listening is not available when the
station is in headset mode.
When placing the handset on-hook to go to
full speakerphone operation, it is normal fora “squeal” caused by audio feedback to be
heard.HANDSET RECEIVER GAIN
This feature provides the user with a flexible button
that can be programmed on their 
keyset. When
programmed, allows the user to increase/decrease
the handset receiver gain while on a CO or intercom
call.
While on a CO call:Press pre-programmed* Handset Receiver
Gain flex button to enter the volume adjustment
mode.Dial a one-digit entry 
[O] through [9] (O=iowest,
9=highest) on the dial pad,
or
Press the [#] to increase or [a] to decrease one
levei at a time.Two volume settings are stored in the system.
One level for CO calls, another level for inter-
com calls. The LCD will 
displaythe.settings as
they occur, if the flex button has been pro-
grammed using the code 
[638]+[0].Press pre-programmed* Handset Receiver
Gain flex button again to exit the volume adjust-
ment mode.When the above procedure is used, your 
itransmit path is momentarily interrupted as the :dial pad button is depressed.
300-20Issue 1, March 1994 
						

							STARPLUS @ SPD 4896Digital Key Telephone System
STATION FEATURE OPERATION
A flex button can be programmed to decrease the
Handset Receiver Gain using the code 
[638]+[+%].Another flex button can be programmed to in-
crease the Handset Receiver Gain using the code
[638]+[#].A flex button can also be programmed to have a
certain volume setting using the code 
[638]+[0thru 
91.*A Flex button must be programmed for this feature
to operate. Refer to Sec. 300.37, Flexible Button
Assignment.300.40
HEADSET MODE
If you wish to use a headset and have been given
the ability to do so in programming.
To activate Headset Mode:
a. Dial 
[634] on the dial pad,
or
press pre-programmed* HEADSET MODE but-ton. LED will light steady.
To de-activate Headset Mode:
a. Dial 
[634] on the dial pad,
or
press the pre-programmed* HEADSET MODE
button. LED will extinguish.
*Refer to Sec. 300.37, Flexible Button Assignment.
308.41ICLID UNANSWERED CALL MAN-
AGEMENT TABLE
This feature available with optional software.
An Unanswered Call Management Table with 100
entry capacity for the 
Starplus SPD 4896 system is
maintained in the system. The calling number/name
information pertaining to any unanswered call will beplaced in this table at the time the system has
determined that the call has been abandoned.
This table may be interrogated from any station userso that the unanswered calls may be reviewed and
handled by the end user. Only the 1st Attendant
station can delete an entry from the table, one entry
at a time. Upon entry into the review process, the
functions available to a phone are:
Function
; Function
Button
1. Go to beginning of table’ Dial Code
6352. Review next item in this
table entry
3. Step to next table entry.
4. Delete this table entry.
j MUTE j
IHOLD 1
’ Only the 1st Attendant station can delete an
To interrogate the 
ICLID Unanswered Call Manage-
ment Table from any station in the system:
a. Dial the access code 
[635] on the dial pad.
b. When the desired table entry is displayed on
the LCD, press the SPEED button to automat-
ically dial the table entry.
To review the next item in this entry:
a. Press the MUTE button to toggle to the next
item.b. Press the ON/OFF button to exit the review
function.To review the next table entry:
a. Press the HOLD button.
To review the previous table entry:
a. Press the TRANS button.
300.42INTERCOM CALLiNG
Placing an Intercom Calla. Press the DSS button of the party to be called
(if programmed at your phone),
orDial the three-digit extension number (100 to
195).,Diallnga number in the numberingplan activates 1the teelephone automatically./I
b. You will hear ringing if called station is in the ‘Tanswering mode; or two bursts of tone if called
station is in the “H” or 
P” position.
c. Lift the handset or use the speakerphone, after
the two tone bursts stop.
d. Hang up to end the call.
Answering an Intercom Call
With your intercom signal switch in the “T” (center)
mode, you will hear repeated bursts of intercom toneringing and the HOLD button will slow flash.
a. Lift the handset or press the ON/OFF button to
answer,
orMove the intercom signal switch to the 
“H”mode to reply.
b. Replace the handset to end the call.
In the ?” mode, you will hear two bursts of tone andone-way announcement. The calling party cannot
hear conversations in progress.
Issue 1, March 1994
300-21 
						

							STATION FEATURE OPERATIONSTARPLUS @ SPD 4696Digital Key Telephone System
a. Lift the handset or press the ON/OFF button to
answer,or
Move the intercom signal switch to the 
“H”
mode to reply.
In the 
“H” mode, you will hear two bursts of tone andan announcement. Reply handsfree or lift the hand-
set for privacy.
300.43INTERCOM TRANSFER
Intercom transfer without DSS buttons:
a. Receive or make an intercom call.b. Press the TRANS button. Intercom dial tone is
heard.c. Dial the station where the call is to be trans-
ferred.d. When the 2nd station answers, you are in a
supervised transfer mode (1 st station is staged
for transfer).e. Hang up (station 1 and 2 are connected).
Intercom transfer using DSS buttons:
a. Receive or make an intercom call using a DSS
button.b. Press the TRANS button. intercom dial tone is
heard.
c. Press the DSS button where call is to be trans-
ferred.d. Hang up (station 1 and 2 are connected).
300.44KEYSET SELF TEST
The 
Starplus Digital Key System contains a test
mode feature that supports the off line testing of
digital 
keysets and DSS units. The term off line
means that the unit under test is disconnected from
the switch during the test operation. 
Keysets not
under test continue to operate in the normal manner.Tests are provided to verify the 
keyset and DSS
LED, LCD, and keyboard button operations.
a. The test mode is entered by taking a 
keyset’s
handset off hook.b. Press the SPEED button and dial 
[7#] on the
dial pad. This keystroke sequence disconnectsthe 
keyset from the system and brings up the
Test Mode Menu on the keyset’s LCD. The testmode is exited by putting the handset back on
hook. This reconnects the keyset to the system.SELECT 
t:LCDLED 2:KEYBTN
3: DSSBTN
1Test Mode Menu: The menu allows the opera-
tor to select a test mode by pressing the mode
number at the dial pad. The operator can al-ways return to the main test menu by pressing
vw.A.
Keyset LCD/LED Test
This test outputs a series of continuously re-
peated LCD string messages to LCD lines I
and 2. The set of strings consists of the letters
‘A’ through 
‘x’ and ‘a’ through ‘x’. The next set
of strings are:
“PICKUP TRUCK SPEED ZONE!”
“- STANDING BACK -”l The strings are alternately displayed on
lines 1 and 2 of the LCD display.
l In addition, all the 
LEDs are flashed at the
rate of 15 IPM.
B.Keyset Button Test1. Pressing a 
keyset button turns on the LED
and displays an LCD message identifying the
button number.
jPRESS KEYSET BUTTONS**-*-ifIn addition switching the “H-T-P” switch from
one position to another will cause the letter
“H-PO%, “T-POS”, or “P-POS” to be dis-
played.
2.Pressing dial pad keys displays an LCD mes-sage that indicates which digit was pressed.
3. 
LEDs can be tested independently of the
KEYS by pressing the flex LED number at the
dial pad. For example, LED 10 is turned on by
pressing dial pad digits “1” 
“0”. As each set of
new numbers is entered the previously lit LEDis turned off and the new LED is turned on.
Invalid flexvalues (ex. 00,99) turn off currently
lit LED.C. DSS LED/Button Test
When the DSS test is selected and a DSS test
is invoked ALL 
DSSs associated with the
keyset running the test are placed in test mode.PRESS DSS 
BUlTONS**n****w**IIf no DSS unit is associated wit the 
keyset, the
keyset display will indicate “NO DSS”. The DSS
LED test will cause all the 
LEDs to flash at a 15IPM rate. Once started the DSS LED test will
continue until a DSS flex button is depressed.
Pressing a DSS flex button turns on the flex keyLED and displays an LCD message on the
associated 
keyset identifying the flex button
number (01 to 48). In addition, it turns off the
previously selected flex LED.
300-22Issue 1, March 1994 
						

							STARPLUS @ SPD 4896Digital Key Telephone System
STATION FEATURE 
OPERATlONConditions
* Test mode interrupts the normal operation
of a 
keyset or DSS.
300.45LAST NUMBER REDIALa. Press the SPEED button.
b. Press the pound [#] key. The last number dialedover an outside line will be automatically 
re-di-
aled.
- The system will automatically select the
original line used to place the call and redial
the number.
-If that line is busy, the system will automat-
ically select another line from the same
group and redial the number.
- If no lines are available in the same group,
station will receive busy tone and can queue
for a line.
- If the station user preselects a line before
activating LNR, the preselection will over-
ride the line which was used originally.
300.46LEAST COST ROUTING
This feature available with optional 
software.To place an outside call when LCR has been en-
abled in the system:
a. Dial 
[9] on the dial pad.
b. Dial the desired seven-digit telephone number
(i.e.: 
1+ area code+7-digit number).
c. Wait for an answer. lift the handset or use the
speakerphone to converse.
If all lines available to you are busy, remain off-hook
for four seconds to automatically be queued onto
LCR for an available line.
If an LCR Queue Callback has been activated:
a. When telephone is signaled, answer the call.
b. Desired telephone numberwill automatically be
re-dialed.Only one 
LCR Queue Call Back request may be :initiated by a station. When a second request is jmade, the first request is canceled.
If an LCR Queue Callback has been activated and
you wish to cancel that callback request:
a. Dial the LCR Queue Cancel code, 
[626] on the
dial pad.
b. Replace the handset or press the ON/OFF but-
ton.
300.47MEET ME PAGE
To request another party to meet you on a page:
a. Dial the desired two-digit or three-digit paging
code,
iFess pre-programmed* PAGING button.
b. Request that party meet you on the page.
c. Do not hang up; wait for the requested party to
answer. As soon as the paged party answers
and is connected to you, the page circuit is
released.
Answering a Meet Me Page
a. Go to the nearest telephone and dial [77] on the
dial pad,or
press the pre-programmed* MEET ME PAGE
ANSWER button. You will be connected to the
party that paged you.
*Refer to Sec. 300.37, Flexible Button Assignment.
300.48MESSAGE WAlTlNGLeaving a Message Waiting Indication:
If you dial a station that is busy, unattended, or in
DND, you can leave a message waiting indication.
a.
b.Lift the handset or press the ON/OFF button.
Dial the desired intercom station. Busy tone or
DND tone is heard.
C.Press the pre-programmed MSG button. Con-
firmation tone is heard. Called party’s MSG
button will slow flash.
d.Replace the handset or press the ON/OFF but-ton to end the call.
Up 
to t&e messages can be left at any Station.
Answering a Message Waiting Indication:
If your MSG button is flashing at a slow rate, you
have a message waiting for you. The first message
left will be the first one called.
a. Press flashing MSG button. Station that left
message will be signaled with tone ringing.
b. If called station does not answer, press MSG
button once to leave message.
300.49MUTE KEY
The MUTE button provides privacy during speaker-
phone or handset operation by disabling the micro-
phone.a. Press the MUTE button while off-hook on
speakerphone or handset to activate.
b. Press the MUTE button again to deactivate.
The mute feature automatically deactivates upon
call termination.
300.50NIGHT SERVICE FEATURE
The Night Service feature will provide a means to put
the system in night mode from any 
keyset or remove
the system from night mode from any 
keyset as longIssue 1, March 1994
300-23 
						

							STATION FEATURE OPERATIONSTARPLUS @ SPD 4696
Digital Key Telephone System
as the system was put in night mode by the Night
Service feature flex button. If the system was placedin night mode by the attendant using her Night
Service (DND) button or if the system was placed innight mode by the automatic schedule, the Night
Service flex button can not remove the system from
night mode.
From an idle station:a. Press the pre-programmed* Night Service flex
button. The system is now in the Night Service
Mode.To remove the Night Service Mode:
b. Press the pre-programmed* Night Service flex
button again. The system is now removed fromthe Night Service Mode.
*A Flex button must be programmed for this feature
to operate. Refer to Sec. 300.37, Flexible Button
Assignment.
300.51OFF-HOOK PREFERENCE
If your phone has been programmed for Off-Hook
Preference, you will access an outside line, or a
feature by going off-hook or pressing the ON/OFF
button.While Off-Hook Preference is enabled, you may
access internal intercom dial tone by:
a. Pressing your pre-programmed* ICM button,
ordial your own three-digit intercom number. (Do
not lift handset or press ON/OFF button beforedialing intercom number.) LED lights steady
and intercom dial tone will be heard.
b. You may now dial an internal station or Feature
Access code.*Refer to Sec. 300.37, Flexible Button Assignment.
300.52OFF HOOK VOICE OVER (OHVO)
This feature allows users, off-hook on a call (CO or
Intercom), to receive a voice announcement through
the handset receiver without interrupting the existing
call. The Voice Over is muted so as not to “override”or “drown” out the existing conversation. The over-
ridden party may then respond to the calling party
using CAMP-ON procedures to talk to the calling
party or may use Silent Text Messaging to respond
to the calling party via LCD Displays,
Placing an Off-Hook Voice Over (OHVO) call:
When an OHVO station calls a busy OHVO station,
and busy tone is received,
a. The calling OHVO station dials the OHVO code
[628] on the dial pad,
orpresses a pre-programmed* OHVO button to
initiate an OHVO announcement. The HOLDbutton LED will flash at the called OHVO sta-
tion.b. The OHVO receiving station will receive a 
one-beep warning tone. The station receiving the
OHVO call must be off-hook and in the 
“H”mode, and, then the calling OHVO party may
begin the voice announcement to the called
OHVO party. The 
cafled OHVO station’s exist-
ing conversation will not be interrupted and the
voice over announcement will not “drowned”
out the existing conversation. The calling
OHVO station will not be connected to or oth-
erwise be able to hear the-called station’s con-
versation (the connection will only allow the
calling station to transmit to the called station).
mcab upon initiating. the Voice Over. One-TimeDND cannot be toggled during the OHVO call
The station receiving the OHVO call must be
Responding to an Off-Hook Voice Over (OHVO):
After receiving an OHVO announcement, two op-
tions are available to respond to the calling party;
I.The called OHVO station may respond to the
calling OHVO station by using the Camp-On
feature. The called OHVO station presses theflashing HOLD button to consult with the call-
ing station. The existing call (CO line) goes onExclusive Hold automatically. This method,
then follows Camp-On procedures and opera-
tion.
2.The called station may respond to the calling
station by using the Silent Text Messaging
(this feature is only available to digital key
terminals, and the calling station must be a
digital display terminal.) The called OHVO
station may press pre-programmed Message
button to respond to the voice over an-
nouncement without being released from the
current call, (i.e. by pressing a flex button
pre-programmed for the message “IN MEET-
ING”), the calling station will receive this mes-sage on the calling station’s LCD display.
Conditions
The station receiving the OHVO call MUSTbe off-hook and in the 
“H” mode,
The receiving station must have OHVO
enabled.When the dialed station responds via
Camp-On all conditions and options avail-
able to Camp-On apply (refer to the featuredescription for Camp-On).
OHVO may be used to notify the called
party of a transferred call (CO Line or Inter-
com) by announcing the call, then releasing
300-24Issue 1, March 1994