Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

							STATlON ATTRIBUTES PROGRAMMING
STARPLUS @ SPD 4696
Digital Key Telephone SystemPAGE 
“6” STATION ATIRIBUTES (Cont’d)
K. Display Flexible Buttons
Programming Steps
If the flexible buttons are to be viewed:
1.Press the DISPLAY BUTTONS flexible button(Page B, Button 
#17). The programming as-
signment on four buttons will be displayed
starting with the lowest button number. With
each sub-sequent depression of the DIS-
PLAY BUTTONS button, the next four buttonswill be displayed. The following message is
shown on the display:
i BU?TONS XXX-XXX BBWY
j  
BBWY BBYYY BBYYYWhere:
- XXX= Station number
- BB= Button Number
-YYY= Button function (see table beiow)Description
DISPLAY BUTTONS. Any time a display of button
programming (default or changed) is needed, press
the DISPLAY BUTTONS button (button 17) on Page
B and it will display four buttons’ programming as-
signments (starting with the lowest button number).
With each subsequent depression of the DISPLAY
BUTTONS button, the next four buttons will be dis-
played.
When a button is assigned as a multi-function button[0], the user then has the ability to program any
features or functions on the buttons that the user hasaccess to. When the buttons are programmed with
user programmed functions, the display will show
the function that has been assigned to the button.
For a complete list of user programmable code (func-tions and features), refer to Sec. 300.37, Flexible
Button Assignment.Table 630-2 Flexible Button Display Designations
:  MUL
= IMulti Function button.MUS= BackGround Music button
= Headset mode button= Personal Park button= ACD or UCD Available/Unavailable button
= ACD Overflow Station AvailNnavailable button= ACD or UCD Calls in queue button
= Executive Override button
= LC R Access=Agent Logout
=Agent Login=Agent Member Display
=Agent Help=Supervisor Logout
=Supervisor Login
=Supervisor Status Display=Display unanswered calls
=Distinctive Ringing=Off-Hook Voice Over
=MUTE button=FLASH button
=Release button
=Handset Receiver Gain j  
CO[LL]:  LP
j  
PL[G]1  
D[XXXJj  
HWWj  P[CCC]j  
A[AAA]’  UpJlJU]
ww~w=l
swflLNR
I  SNR
’  
IP[N]:  
IAC
EP[N]EAC
ACP
MMP
AORj  
CPO:  
LQU:  LGC;  
CBKPKU
/  MSG
~  
FwDDND:  CNF
I  UNA
:  ACC
= CO Line button (for CO line [LL])= LOOP Button
= POOL Button with CO Line group
number
= Station 
DSSBLF button
= Hunt Group with pilot number
= Call Park 
wrth park location
= ACD Group with pilot numbers= UCD Group with pilot number
= VM Group with pilot number= Personalized Message with message number
= Speed Dial button with bin number
= Last Number Redial button= Save Number Redial button
= Internal Page with Zone
= Internal All Call Page button
= External Page with Zone
= External All Call button
= All Call Page button
= Meet Me Page button
= Attendant Override button (attn)
= Camp-On button
= Line Gueue button
= LCR Queue Cancel
= Call Back Button
= Pick Up button
= Message Wait button
= Call Foward button
= Do Not Disturb button
= Conference button
= Unrversal Night Answer= Account Code enter buttonHST
PPK
AVL
OFDClQEOR
LCR
AL0
ALIAMD
HLP
SLOSLIDUA
DRGOHV
MUT
FLA
RELVOL
LLGxxxHHH
ccc
AAA
uuuvvv
zzYY
N
= CO Line number= Pool or CO Line Group number= Station Number= Hunt Group number= Call Park location= ACD Group pilot numbers= UCD Group pilot number= Voice Mail Group number= Personalized Message number= Speed Dial Bin
= Page Zone number
630-22Issue I, March 1994 
						

							STARPLUS @ SPD 4896
Digital Key Telephone SystemSTATlON AlTRIBUTES PROGRAMMING
PAGE 
“B” STATION AmTRIBUTES (Cont’d)
630.3
DIGlTAL DATA INTERFACE UNIT
(DDIU)
Programming Steps
To program a Digital Data interface (DDIU) unit:
a. Press FLASH and dial 
[51]. The following mes-
sage is shown on the display phone:
Where:
- WWW = Station Number (100-l 95)
- XXXXX= Baud Rate
- Y= Data Parity
- Z= Data Stop Bits
b. Enter the three-digit station number of the DDIU
unit.c. Press the HOLD button to save the entry. The
display will now update.
A. Baud Rate Options
Programming Steps
1.Press the BAUD RATE flexible button (Button
#l ).
2.Enter a one-digit number for the desired baud
rate:
- [l] = 300 Baud
- [2] = 1200 Baud
- [3] = 2400 Baud
- [4] = 4800 Baud
- [5] = 9600 Baud
- [6] = 19.2K Baud
- [7] = 38.4K Baud
3. Press the HOLD button to save the entry.
Confirmation tone is heard and the displaywill
now update.Description
The Data Feature offers the ability to transmit data
information between personal computers, printers,
plotters, modems, CRT terminals, and main frame
computer ports. To establish a data call, a Digital
Data Interface Unit (DDIU) is required to be con-
nected to each data communications device. The
DDIU allows any serial data communications device
(which conforms to RS-232C) to be connected to the
Starplus Digital system.
The buttons on the digital terminal are defined as
shown below when entering the Digital Data Inter-
face Unit (DDIU) programming area:
1 
ao*ucl WE
: 2 wctuAcm LENGMDescription
BAUD RATE: Data information can be switched
through the system at speeds of 300, 1200, 2400,
4800,9600,19.2K and 38.4K baud asynchronous.
Default:By default, the DDIU Baud Rate is 9600
Baud.Related Programming: Refer to Sec. 630.2, Page
“B” Programming, Station identification for associat-
ing a 
DDIU to a station.
Issue 1, March 1994630-23 
						

							STARPLUS @ SPD 4896
STATlON ATRIBUTES PROGRAMMINGDigital Key Telephone SystemDigital Data Interface Unit (DDIU) (Cont’d)
B. Character Length Option
Programming Steps
1. Press the CHARACTER LENGTH flexible
button (Button 
#2).2. Enter a one-digit number for the character
length of the digit string.
- [8] = 8 character length
- [9] = 9 character length
3. Press the HOLD button to save the entry.
Confirmation tone is heard and the display willnow update.
C. Stop Bit(s) Option
Programming Steps
1.Press the STOP BITS flexible button (Button
#3).
2.Enter a one-digit number for the number of
stop bits desired.
- [l] = 1 Stop Bit
- [2] = 2 Stop Bits
3. Press the HOLD button to save the entry.
Confirmation tone is heard and the display willnow update.Description
CHARACTER LENGTH: Eight bit characters are
typically used; without the need for parity. The im-
portant point is that the character length settings
match those of the attached computer or terminal. If
the computer is set up for 
8-bit data characters with
parity, set the printer the same way. Otherwise, the
data may be garbled due to incompatible formats.
Default: By default, 
8-character length is selected.
Description
STOP BIT(S): The stop bit indicates that all the data
bits have been sent and the transmission of the
character is complete.
Default: By default, 1 stop bit is selected.
630-24
Issue 1, March 1994 
						

							STARPLUS @ SPD 4696Digital Key Telephone System
STATlON AlTRIBUTES PROGRAMMING
PAGE “B” STATION 
AlTRIBUTES (Cont’d)
630.4
FLEXIBLE PORT ASSIGNMENT FEA-
TURE
Programming Steps
If the Station numbers need to be relocated to differ-
ent ports:
a. Press FLASH and dial 
[52]. The following mes-
sage is shown on the display phone:
b. The buttons 1 through 8 indicate cards 1
through 8. When the relocation program is in-
itially entered, Button #1 will be lit indicating thatthe user is programming the Station numbers
on the first card (Station Ports 1 through 12).
The LCD will display the Station numbers pres-
ently assigned to the first eight ports.
To change the Station number assigned to any port:
a. Dial the position number on the display (01
through 
12), followed by the Station number
desired. For example: if 01105 were dialed, the
station number of the first entry on the display
would be changed to 105. In addition, since 105
was shown as the sixth entry on the display, thatentry would be blank (###).
To select another card in the system:
a. Press the button associated with that card. For
example, if Button 
#3 were pressed (Station
ports 25 through 
36), the station numbers as-
signed to the third card would be displayed.
Station numbers on the third card are changed
in the same manner by entering the position
number (01 through 
12), followed by the station
number desired.
When all the station numbers desired have been I
programmed, the system will have to be reset to /
update the data. This is done so that the /
programming of stations can be done whik the /
system is in use.IDescription
The Flexible Port Assignment feature will provide a
means to assign Station numbers to any Station portin the system. This provides complete flexibility in
determining station numbers within the system as
long as they stay within the system numbering plan.
A Station can be assigned any number between 100
and 195 on the 
Starplus SPD 4896 system. This
restriction is required to minimize memory require-
ments on the smaller systems.
The buttons on the key telephone are defined as
shown below when entering the Flexible Port As-
signment feature programming area:
I 7uCARD 17I
i. 1  tp P 1
All Station numbers entered are stored in a tempo-
rary database area which is uploaded to the main
database when the system is reset.
I  
CARD# jSTATION # ’PORT #
1j100-1111-12
2112-12313-24
3124-13525-36
I
4136-14737-48
/
5148-159:
49-60
6160-l 7161-72
I
7:172-183’73-84
I
8i
184-195/
85-96~
If a Key Telephone Board 
(K712) or Sjngle tine !Board (SL 12) is nof in card slot#l, and Button #II
is pressed, pound (#‘s) will appear in the display
instead of Station numbers.
CAUTION
~  If Station 100 is moved or removed, make certain that a i
i  physical port is assigned to that station.
Issue 1, March 1994630-25 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemSECTION 640
640.1640.2
640.3TABLE OF CONTENTS FOR 
SECTiON 640
ICLID PROGRAMMING.............................................................................640-l
INTRODUCTION
............................................................................................640-I
A.CallingNumber/NameDisplay.......................................................640-I
6.Incoming Number/Name for SMDR...............................................640-l
C.Unanswered CallManagement.....................................................640-l
ICLIDRINGINGASSIGNMENT..
...................................................................640-2
ICLID FEATURES..........................................................................................640-4
A.Enable/Disable....................................................................‘...........640-4
6.NameinDisplay.............................................................................640-4
C.BaudRateDisplay.........................................................................640-5
D.Port Assignment............................................................................640-5
Issue 1, March 1994640-i 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemICLID PROGRAMMING
SECTION 640
ICLID PROGRAMMING
640.1INTRODUCTION
This feature is available with optional software.
The 
ICLID (Incoming Calling Line IDentification) fea-
ture has been added to the 
Starplus Digital Key
Telephone System. However, these features are not
available unless the Basic ICLID Software package
has been purchased separately. The operation of
this feature is dependent on the feature first being
activated from the central office so that the numbers
or name, if available, of the calling party will be
delivered over the individual tip and ring of the CO
lines during the first silent interval between ringing.
The features implemented are:
A. Calling Number/Name Display
This feature is intended as the basic offering of
the ICLID service when associated with the
Starplus Digital Key Telephone system. Es-
sentially, whenever an incoming call is received
at the system, the number received along with
the ringing signal will be stored in the line con-
trol tables and used at various points in the
processing of the call.
The primary function will be that the calling
number is displayed (if available) at any point
at which the “LINE RINGING” message is dis-
played in the system.In addition, with the availability of the calling
name feature, if the calling name is provided,
the system will deliver that to the display insteadof the calling number.
Note that although the Central Office delivery
of the calling name is 15 characters, the internaltable used to store the name for translation of
a received number is 24-characters in length. If
the Central Office delivers a name , it will be
positioned left justified in the 24-character field
on the display. If a number is received which
matches a number/name translation, the trans-
lated name will be used and the name delivered
from the Central Office will be effectively dis-
carded.
If no name is available, either supplied from the
Central Office or internally from the translation
table, the delivered number will be positioned
centered in the display as shown above for the
14 N’s.
B.Incoming Number/Name for SMDR
When this feature is implemented, the system
will operate normally in the absence of ICLIDinformation or the failure of the ICLID equip-
ment. If the information is present at the time
that an SMDR record is generated for a call, it
will alter the content and format of the SMDR
output record.
lIf the calling number is available, the num-
ber will be output in the SMDR record in thesame location as the dialed number is lo-
cated in the outgoing call record.
0If the calling name is present, an additional
line will be output in the SMDR identifying
the name. This record will immediately fol-
low the normal SMDR record. The normal
SMDR record will include an indicator
which identifies that a following record with
name identification is present.
Unanswered calls will be recorded in the SMDRrecord for incoming calls with a 
“U” indicator to
allow the identification of callers for statistical
and call-back purposes.
C. Unanswered Call Management
An Unanswered Call Management Table with
100 entry capacity for the 
Starplus SPD 4896
system is maintained in the system. The callingnumber/name information pertaining to any un-
answered call will be placed in this table at the
time the system has determined that the 
tailhasbeenabandoned.
This table may be interrogated from any station
user so that the unanswered calls may be re-
viewed and handled by the customer. Only the
1st Attendant station can delete an entry from
this table, one entry at a time. Upon entering
into the review process, the functions available
to a phone are:
Functioni  Function
!Button1. Go to beginning of table.
1. Dial Code
6352. Review next item in this
table entryI
MUTE
I
3. Step to next table entry.:HOLD
4. Delete this table entry.’  FLASH’
6. Exit table review function.ON/OFF
7. Step to previous table entry.;TRANS
8. Call Back.i  SPEED
’ Only the 1 st Attendant station can delete an entry
from this table.
Issue 1, March 1994640-l 
						

							ICLlD PROGRAMMING
STARPLUS * SPD 4696
Digital Key Telephone SystemICLID PROGRAMMING (Cont’d)
640.2
ICLID RINGING ASSIGNMENT
Programming Steps
If the system is in the programming mode, continue
using the program codes. If starting to program here,enter the programming mode. Refer to 600.2,
Program Mode Entry (Key Station).
If ICLID Ringing Assignments need to be assigned
or changed:
1. Press FLASH and dial 
[43]. The following
message is shown on the display phone:
Where:
2.
3.
4.
- 000= ICLID Route Number 000-l 99
- XXX= ICLID Ringing Destination
- Y= Ringing Type
Press the RING ASSIGNMENT flexible but-
ton (Button 
#I). LED #1 is lit indicating Route
000 is ready for programming.
Enter the three-digit destination (XXX) and
the one-digit ring type 
(Y) followed by the
HOLD button. Confirmation tone is heard and
the display will now update.
Press Button #17 to display ring assignments.Assignments will be displayed in sets of 8 up
to the number programmed. Press Button #I 7additional times to cycle to the next group of
8 ring assignments.
The following format is used to display the assign-
ments:DDDR DDDR DDDR DDDR
DDDR DDDR DDDR DDDR/
Where:
- DDD= Destination
- R= D for Day
N = Night
B = Both Day 
& Night.
Deleting a station (entering a 0 for ring type) only
removes that station from the ring assignment.
Multiple station assignments are accomplished by
assigning another destination with ring status,
DDDR, and pressing the HOLD button. This can be
done for up to the maximum number of stations on
the system.Description
This feature is available with optional software.
ICLID 
Ri_nging Assignments will provide a means to
change the ring assignment based on the incoming
number received. This feature permits the user to
select one of 200 ringing routes for each entry in the
name to number translation table. For example, this
feature could be used to re-route selected customersto a specific ACD or UCD group and bypass the
general attendant.
The buttons on the digital terminal are defined as
shown below when entering the ICLID Ringing As-
signment programming area:
I4R1
i, 5 Y
12 s 1Valid three-diait destinations are:
- 020-099 = System Speed Bins 20-99, for
off-net ringing.
- 100-I 95 = Station extension Numbers
- 440-447 = Voice Mail Groups 1-8
- 450-457 = Hunt Groups 1-8
- 499 = Direct Ringing to Modem
- 550-565 = ACD Groups l-16
- 550-557 = UCD Groups l-8
Valid Rina 
tvues are:
- 0 = unassigned (to delete a station)
- 1 = Day Ringing
- 2 = Night Ringing
- 3 = Day & Night Ringing
Keysets designated to ring on an incoming CO line
but not designated to ring on the ICLID ring, may
receive a ring cycle before the call is moved. The
same ringing restrictions applied to CO line ringing
will be applied to ICLID ringing.
Default: By default, no destinations or ringing as-
signments exist.640-2issue 1, March 1994 
						

							STARPLUS @ SPD 4896
Digital Key Telephone SystemICLID PROGRAMMING
ICLID PROGRAMMING (Cont’d)
ICLID Ringing Assignment(s) (Cont’d)Programming Steps
Ring assignments will be continuous and will be
displayed in order of the destination number from
001 to 557.
5.Repeat Step 3 to program additional stations
and ringing assignments. A maximum of eight
stations will display on the LCD display. Addi-
tional stations and ringing assignments can
be displayed using Button 
#17.To advance to the next Route:
1.Press the NEXT flexible button (Button #18)to advance to the next ICLID Route number,
To go to a previous Route:
1.Press the PREVIOUS flexible button (Button
#19) to go to the previous ICLID Route num-
ber.To select a different Route:
1.Press the SELECT ROUTE NUMBER to se-
lect the desired route number.
2.Enter the three-digit ICLID route number.
- 000-199 for SPD 4896 System.
3.Press the HOLD button to change to the dif-
ferent route entered. Confirmation tone will be
heard.Description
issue 1, March 1994640-3 
						

							ICLID PROGRAMMINGSTARPLUS @ SPD 4896
Digital Key Telephone SystemICLID PROGRAMMING (Cont’d)
640.3ICLID FEATURES
Programming Steps
If ICLID is to be used:
1. Press FLASH and dial 
[56]. The following
message is shown on the display phone:
2. To program ICLID features, use the flexible
button(s) as defined in the following proce-
dures. The ICLID, NAME buttons toggle on
and off.
3. After all entries are made, press the HOLD
button to accept the data.
A.Enable/DisableProgramming Steps
1.Press the ICLID ENABLE flexible button (But-
ton 
#l). This feature will toggle on and off with
each depression, and the display will update
with each depression.
l LED ON = ICLID is enabled
l LED OFF 
= ICLID is disabled
2. Press the HOLD button to save the entry.
Confirmation tone is heard.
B. Name in Display
Programming Steps
1.Press the NAME flexible button (Button #2) to
determine whether the name will appear in theLCD display instead of the incoming tele-
phone number. This feature will toggle on and
off with each depression and the display will
update with each depression.
= LED ON = Name will appear in display
lLED OFF 
= Telephone number will appear
in display
2. Press the HOLD button to save the entry.
Confirmation tone is heard.Description
This feature is available with optional software.
The 
Starplus Digital Key Telephone Systems can
receive ICLID input on the standard RS-232C con-
nector (future) on the Central Processor Unit (CPU)
or to the optional RS-232C Backplane Expander
connector(s). When ICLID is desired, the following
system-wide parameters will determine how the
ICLID information will be distributed.
The buttons on the digital terminal are defined as
shown below when entering the ICLID Features
programming area:
Related Programming: Refer to Sec. 610.15, LocalNumber/Name Translation Table.
Description
The 
iCLlD (Incoming Calling Line IDentification) fea-
ture has been added to the 
Starplus Digital Key
Telephone Systems. However, these features are
not available unless the Basic ICLID Software pack-
age has been purchased separately. In order for this
feature to operate properly, it must be activated from
the central office so that the numbers of the calling
party will be delivered over the individual tip and ring
of the CO lines during the first silent interval between
ringing.
Default: By default, ICLID is disabled.
Description
The system can be set to display either the incomingtelephone number or the person’s name on the LCD
display.Default: By default, the system will show the tele-
phone number on the LCD display.
640-4Issue 1, March 1994 
						

							STARPLUS @ SPD 4896
Digital Key Telephone SystemICLID PROGRAMMING
ICLID PROGRAMMING (Cont’d)
ICLID Features (Cont’d)
C.Programming Steps
Baud Rate Display
The ICLID Baud Rate is programmed using
Flash 15 Baud Rate Assignments. Button X3
will return error tone when pressed. The LCD
displays the current baud rate based on which
Port number is assigned to the ICLID Port num-
ber.D. Port Assignment
Programming Steps
1.Press the PORT flexible button (Button #4) to
determine which port is to be used for ICLID
information.
2.Enter a one-digit number for the ICLID Port
number:
- [l] = Port #1 (CPU “On-Board” RS-
232C)(Future use)
- [2] = Port #2 (“On-Board” 1200 Baud Mo-
dem)
- [3] = Port #3 (Back Plane RS-232C)
- [4] = Port #4 (Back Plane RS-232C)
The LCD displays the current baud rate based on
which Port number is assigned to the ICLID Port
number.
3.Press ihe HOLD button to accept the data.
The display will now update.
DescriptionThe 
Starplus Digitai Key Telephone Systems can
receive ICLID input on the standard RS-232C 
“On-Board” connector (future) on the Central processor
Unit (CPU) or to the optional RS-232C Backplane
Expander Module connector(s). The Baud Rate will
be displayed as either 300 baud, 1200 baud, 2400
baud, 4800 baud, or 9600 
batid.Related Programming: Refer to Sec. 610.8, Baud
Rate Assignments.
Description
Port 
#I refers to the standard RS-232C “On-Board”
connector on the Central Processor Unit (CPU).
(Future use)
Port 
#I2 refers to the “On-Board” 1200 Baud modem
provided with the system.
Port 
#I3 refers to the RS-232C connector on the
Backplane 
I/O Expander Module.
Port 
#4 refers to the RS-232C connector on the
same Backplane 
I/O Expander Module.
Default: By default, Port 
#I is used for ICLID opera-
tion.issue 
1, March 1994
640-5