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Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
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PRODUCT NOllCESTARPLUS DIGITAL SYSTEMS SPPN0024 - - 10.Starting with software version 3.24 and above, the software packaging has beemodified to be three (3) packages. These packages are the Standard, VMI, and ACD packages. The 612 retains its current two (2) packages. The systems, software packages, and optional features are broken down as follows: 61214282856/‘4896 StandardVMI StandardVMIAC0StandardVMIAC3 ICLIDXXx x x x ACD X X LCRXXXIX xx VCICE MAILx IIXx II Ix x’ PC DBAXx xXIX X Volume Control Xx xXXX Reminder Ring I! I I, !X x/xl x lx/x1 !SMDR DID/E&MTTlVerified Account Codes Call Coverage lVerified Account Codes .7-l.DID .More than 48 CO lines or 96 stations IThese features require !he Memory Expansion Kit (3830-20) to be instailen.Page 3 of 4 Vodavi Cammunicarions Systems-qn’c..__ ---.-q-.-._..-.. -i)_ , -_I”-
PRODUCT NOTICESTARPLUS DIGITAL SYSTEMS SPPN0024 11. 12. 13. _A - 14. 15. i5.17.On software versions 3.2A and above, a problem that could result in a glarecondition on TIE trunks was corrected. The glare condition occurred when a user accessed a TIE trunk at the exact moment a incoming call on the TIE trunk is being presented. The user placing the outgoing call would answer the incoming call. If the user then transferred the call, the TIE-trunk would be tied up for an indefinite period of time. The TIE type trunk can be on a TIE trunk board or a Tl circuit that is marked for TIE signaling. On software versions 3.2.~ and above, an intermittent problem that could result in the loss of the customer database was corrected. Affected producrs: .4896 without memory expansion kit If the system has ever been placed in night service, a potential exists for the system to lose its’ database programming if power is lost or the system is reset. On software versions 3.2C and above, a problem was corrected where station cards in slots higher-than r_he @t-single line card could not be viewed or programmed after an upload. On software versions 3.2C and above, a problem was corrected in which flexible port assignments (FLASH 52), could cause cold starts to occur in a system. This occurred in systems that did not have all the rearranged starion numbers assigned. In impiementing this function, the following should be noted with the SPD ?A28 system: FLAS’iI 52 Button +2 will display the last four station assignments as 128-Y 31. This is normal and should not be viewed as a problem. These stations are simply stations to fill in the numbering pian. they are not available for system use.On software versions 3.2C and above, a problem with LCR in which extra digits dialed could cause an incomplete number to be outpulsed was corrected. Extra digitsdialed after the LCR table is satisfied will not be processed. Cn software versions 3.2C ant above, the method of hunt utiiized in voica mailgroups has been changed. The previous method wouid select the “longes: idle” con.the new method always attempts :o start with rhe first station that was entered in tile voice mail group programming. The hunt method was changed in an attempt toreduce problem repons associaled with voice mail message lights operating erratically. On software versions 3.2C and above.a conference master is now able to call voice mail when they have temporarily exiied the conference. Page 4 of 4 Vndavi C~mm~nicaiicns Systems_.m._ 2_ .-i\- >:
-4!!xx!i - VOiuAViPRODUCT NOTICE SPPN0025 Starplus DHS Systems February 2,1996Revision A AFFECTED PRODUCTS:initial Release - STARPLUS@ DHS STARPLUS@ DHS SUBJECT:Initial Release for STARPLUS 8 DHS UPDATES: 1.A station user cannot resume speaking with his remote pariy if another station calls him and uses “Voice Over Busy” while he has mute active. - -- - _.-- a)Sta A on CO 1. b)Sta B calls Sta A and performs voice over busy. c)Sta A cannot resume conversation with CO 1 until Sta B hangs up. 7 -.A station user must be a member of the group being paged to use Meet Me Page. Feature 3.A CO line group Feature button wiil not show all trunks busy if the last available line in the group is answered as in incoming call. The CC line group button will show busy if outgoing calls are placed. 4.Incoming CO LED flashes at a station that is not assigned CO LINE RECEIVE. Page54 of the manual incorrectly states that the line will display a busy indication. 6.Only 1 DISA line per system is supported on the STAiIPLUS@ DHS system at this time. 7.Stations assigned CCS O-6 do not override programmed TOLL RESTRICTiCNtables via EtMERGENCY SPD DIAL BINS as described in the text. This will be corrected in the next version of software. a.The (0 does not display when [F3] FLASH command is initiated while on a CO iine. 9.A CO line assigned as a private line can be accessed at other stations when on HOLD via an incoming button appearance, contrary to documentaticz. 10.CO calls transferred or forwarded to VM queue do not ring through at the VM port but instead will recall the initiating transfer station. Page 1 of 1 ‘Jodaw Csmmunrcations Sys:ems-- .._^...- “cm-^.- --. ._._,
. .Ix)c\; VOi3AVIPRODUCT NOTICE - SPPN002S Starplus PC-CBA May 8,1996Revision A AFFECTED PRODUCTS: SUBJECT: UPDATES: 1‘ . - - 7-. 3. I-.PC-DBA Software Version 1 .OcPC-CBA S/w Release CO senderization enabie/disabie has been added in ihe SYSTEM FEATURES II area of PC-DBA. This feature is oniy available with KSU SMI versions 3.3 or greater. This feature provides a ineans :o force the sysiem into a DTtiF senderized mcde.In :hls mode; the qstem Wiil orovide false dialtone to the starion user and coilec: DTMF cligits one at a he. The system will then regenerate the digits ior a soecific m/off :ime to the central ofiica.After !,he inter-digit timer exb~res,:he audio oarh is connected between the staGonand rhe central office. At this point the statlcn ‘:ser may use the diaload in the cut through mode. Save Number Re-dial and ILast Number iie-oial can now ‘be programmed onto a iiexi’cie button. ‘Nhen entering a SSS typestation, the Keyset Hardware IO must be entered. ,Move the cursor to :he STATION !D field and oress [F2]. Se!ec! the sesired CSS (map ; -Sj and oress [ENTE?7. :%iove the cursor ;o the I
LB!& -’ VOIUAVIPRODUCT NOTICE -: SPPNOC Starplus DHS Syster June 3,19buRevision A Starpius@ DHS KSU & 3 x 3 BcardAFFECTED PRODUCTS: Siarclus CHS KSU (S?7000-OO)and 3 x 8 Soard (S?ilOO-00)SUBJECT: Potential noise issue SYMPTOM: - -A potential exists for noise to occur on intercam and CO calls if the ambient :emDerarure around :he KSU rises. This is due to component tolerances on rhe 3 ;< 8 board. Net ail iiSU-and 3 x a boards wiil exhibit a qrcblem, however, the pctenriai dces exisr for :his siluarion :o occur. CONDITiONS:The 3 x 8 Soard must 5erepiaced with a kcwn gocd 3 x a beard. NCr+ Frogramming 3i :he KSU is required. The base KSU inciudes 1 - 3 x 8 board. Additional 3 x 3 boards are added to exoacdthe system cacacibj. A total of 3 - 3 x 8 bsards (inc!uding the : in :he base KSU), can Se acc3mmociated in a KSU. ?ROCEDURE:VCS ‘Gil advance repiace 31 no barge any 3 x 3 boards :kat are suscec:. This program is valia icr 30 days irom \June 3. 19%.
PRODUCT NOTICE .SPPN0022 Starplus Digitai Systems February 2,1996Revision A Software Version 3.1 iAFFECTED PRODUCTS:612, 1428,2856. and 4896 SYMPTOM: S/w Release for Starplus Digital Systems RESOLUTION: PROCECURE:- - 1. A change in administration- programming has been added to SW version 3.7 i anaabove. This change is as follows: On 612,1428, and 2856 systems, the station ID programming (Page 3, button 1) has been changed. Station 10 7 now reflects a relay/sensor box and Station ID 8 now reflects a DOIU unit. The complete station ID map for ail digitai systems is now: fO] = ICO Digital 211 = ID1 DSS Map 1 [5] = ID5 SLTiOPX [6] = ID6 SLT w/ MSG. [2] = ID2 DSS Map 2 [3] = ID3 DSS Map 3 (4896 only) [4] = ID4 DSS Map 4 (4896 only) [7] = ID7 Relay/Sensor So:: [8J = 108 DDIU Unit (91 =!C9 DSS Map 5 (4896 only) 3-.!n addition :o the above programming change, the following information appiies ro SW version 3.1 i and above: The forward override code (5#) will allow an OHVO function ?o be petiormed at a busy starion that is busy forwarded.The 300 baud rate function of the PC Interface mode (648) aoes not function properly. Always select 1200, 2400, or 4800 baud. Do not utilize 300 baud. Camp on ringing to a station cannot be picked up via directed call pickup. The current technical manual states that this can be done. (Page 400.18, Directed GailPickup) The CO transmit volume option will not function IJnless the handset receiver gain option is enabled. The handset receiver gain option is programmed in FLASH 05, BUTTON 13. Page 7 of 3 ‘Jodaw Csmmunlcarions Sys:ems__- ----v.-3
~DUCT NOTICESTARPLUS DIGITAL SYSTEMS SPPN0022 Issue 2 of the Technical Manual inadvertently left out information regarding the RANHunt Group feature that was added to FP3 software. This enhancement allows an ACD RAN to be directed to a hunt group to permit up to eight (8) callers to receive the RAN announcement at a time. There can be up to four (4) RAN hunt groups in :he system.Programming Hunt Groups: 1. 3-.At station 100, dial “3226. Press the FtASH button and dial 30. - -HUNT GROUP 62 HUNT GROUP 64 I(“NT GROUP .55 -1”NT GROVP .% .?l”NT CROUP 459IiIi 3.The burton layout for Hunt Group programming is now as iciiows:Entering hunt groups in announcement tables: At station lC0, dial “‘3225. 7-.Press the FLASH button and dial 62. 3.Enter the desired string of digits using rhe keypac. The order enrq is:TYPE NUMBER [‘Ico Port PISLT Port PIHunt Group INDEX NUMGER [Ol-361CO Line [loo-31 51Station Number [458-4611Hunt Group Conditions:JUL. x ;< ;?c IJF!X-l.TED . l :Page 2 of 3 aw %mmunications Systems^-
PRODUCT NOTICE-.. STARPLUS DIGITAL SYSTEMS SPPN0022 - c 1.RAN hunt group pilot numbers are 458-461. 2.RAN hunt group numbers can be chained together by placing the RAN group number (458-461) as the last member in the desired group. 3.tiunt group pilot numbers 453-461 are reserved exclusively for RAN functions. Both guaranteed and regular RAN announcements can be directed to a RAN hunt group. 4.Both guaranteed and regular RAN announcements can be directed to a RAN hunt group. 5.RAN hunt groups are pilot type only and cannot be changed. Only SLT stations can be entered into these type of hunt groups. A comprehensive RAM test has been added to the software. If this RAM test faiis,the red-heartbeat-tEDwiil flash rapidly. If this rapid flashing continues for more than 5 minutes, the RAM rest has failed. If the RAM test fails, the problem is in the 1400-00 Basic KSU, 2630-0006 CPU, 4830-00 CPU, or the 4830-20 Memory Expansion Kit. On the 4830-00, verify the following: Check the seating of the memory expansion kit if installed. If the memow expansion kit is installed, check that jumper J4 /s instailed between pins 1 & 2. Page 3 of 3 Vodavi CJmmunications Systems,. L,-..-,uu-_- _?
PRODUCT NOTICE .SPPN0006 Starplus Digital Systems February 2,1996 Revision AEPROM Speed AFFECTED PRODUCTS: 1400-00,2830-00,2830-164830-00 (1428 KSU, 2856 CPU’s, and 4896 CPU) SYMPTOM:The system may exhibit erratic operation and intermittent operation problems. This problem could be caused by EPROM (erasable programmable read only memory) that has improper access speed. E?ROM memory is used by the telephone systemsto store the software operating instructions. CONDITIONS:- - PRCCEDURE:The proper EPRO&? access speed for each of the systems is as follows: 1400-00 KSU150 nanoseconds (1 OOns is acceptable) 2830-00or-16 CPU100nanoseconds 4830-00 CPU100nanoseconds The location information of tha_ E?FiOMS (silkscreened on the PCB) for eacn of the systems is as follows: 1400-00 KSU2830-00 or -16 CPU 3830-00CPUu41 & u42 U5 & U16 U45 & U48 The EPROM speed is determined by locating the part number that is silkscreened on the E?ROM itself. After ihe part number, a-XX will be shown. The -XX will either be: -13 = 100 nanoseconds -15 = 150 nanoseconds If you find the CPU or KSU is equipped with the improper soeed EPROM, they need to be replaced with the prcper speed ones using standard Vodavi MRA procedures. All new produc! shipping rrom Vodavi is shipping with properly matched EPROM access speeds. Page 1 of 1. -9.4 Csmmur?ications Sqems.-._ _\. --,
PRODUCT NOTICE - SPPN0019 Starplus Digital Systems February 2,1996Revision A Station ID Lock Feature AFFECTED PRODUCTS: Feature Package 3 S/w versions 3.1 F and above. SYMPTOM: A new feature has been added that allows station ID to be “locked” into memory. This feature is designed to prevent the loss of station programming that results when a different station type is plugged into a port already designated as another station type. Example: Station 101 is an executive telephone, the user unplugs station 101 and plugs in DSS unit, all button data for the executive telephone is now lost. The Station ID Leek feature if enabled. wiii prevent this by not allowing the DSS unit to- . come up.- - ---_CONDITIONS: This feature is available on 1428, 2856, and 4896 with Feature Package 3 version 3.1 E and above.Once this feature is enabled, station ID programming changes require that the station lock feature first be disabled. Plug the new device into the jack. The set wiil automatically be identified. Enable the Station ID lock feature. This is programmable on a system wide basis and the feature is disabled by default; PROCEDURE: 1.Enter the program mode from station 100. Dial “3226. 2.Press the FLGH button and dial [OS]. 3.Press button #8. The LCD will display: STATION LOCK’ I ‘. ‘:’ o-1 .’DISABLED. ;;.-‘.I 4.Enter a one digit value on the keypad to enable/disable this feature. O=disable ! =enable 5.Press the HOLD button to save the entry. Confirmation ione will be heard. Page 1 of 1 Vodavi Csmm~~n~cations Systemsa300 E. Raintree DriveScottsdale. AZ 85260(602) 443~5000