Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

							STARPLUS @ SPD 4696Digital Key Telephone System
STATION FEATURE OPERATION
to complete the transfer. When this occurs,the receiving station does not need to re-
spond to the OHVO.
* When a call is transferred via OHVO, the
receiving station will receive muted ringing
after the transfer is complete.
l Any messages including “CANNED”,
“CUSTOM”, or “SILENT RESPONSE” text
messaging may be used to respond to an
OHVO call. The message will appear on
the calling station and called station LCD
displays.
lIf the calling station is a non-LCD terminal,the called station will receive error tone
when responding via text messaging.
l The called station may press a flex button
programmed as a 
Text Message button,
[633+Xx]. This flex button can be pressed
and the two-digit message number dialed
to respond to the calling station. DTMF
digits will not be heard by either party.
= The receiving station must be programmed
to allow OHVO calls.
* When silent messaging is used to respond
to an OHVO call, the existing call on the
called station will not be disconnected,
while the messages are being sent to the
calling station.l The calling station of an OHVO call must
remain off-hook to receive silent mes-
sages. The calling station’s voice transmit
will remain connected to the called station
and may respond verbally to the text mes-
sages. The OHVO call ends when the 
cali-ing station goes on-hook.
*If the receiving station is on-hook in speak-erphone mode and a calling party initiates
OHVO, the receiving station will receive a
Camp-On warning tone and normal Camp-On procedures are followed.
l The called station may send (multiple mes-
sages) and even after sending a message,may press the Camp-On button to talk to
the calling station. Each time a message is
sent, the splash tone 
WIII be heard and bothdisplays will be updated.
* LEDs will follow Camp-On LED lamping
sequences.Each station can be programmed to allow receiving
OHVO calls as part of Station Programming. Each
station may be programmed for OHVO in one of twoways, as follows:
- OHVO disallowed (may not receive OHVO
calls).
- May receive OHVO calls.
300.53PAGINGIf you have. been given the ability to make page
announcements:
a. Lift the handset. or press the ON/OFF button.b. Dial the two-digit or three-digit paging code, or
press pre-programmed* PAGE button.
- [70] = All Call - Internal & External
- [71] = Internal Zone 1
- [72] = Internal Zone 2
- [73] = Internal Zone 3
- [74] = Internal Zone 4
- [75] = Internal All Call
- [76[0] = External All Call (All Ext Zones)
- [76[Zj = External Zones l-7)
c. Speak in normal tone of voice to deliver mes-
sage.When making a wne page or 
All Call page and’
ringback tone until the wne becomes avaihbleYou will then hear a warning tone and can make
300.54PBWCENTREX TRANSFER
While connected to an outside line 
(PBX/Centrex):a. Press the FLASH button. Receive transfer dial
tone.b. Dial a 
PBX/Centrex station number.
c. Hang up to complete transfer.
300.55PERSONAL PARK
Each station in the system can place a call into a
personal park location and then later retrieve that tailfrom the originating station.
While connected to an outside line:
a. Press the TRANS button. The caller is put on
Exclusive Hold.
b. Dial the Personal Park location 
[438] on the dial
pad,
orPress the pre-programmed* PERSONAL
PARK button. Dial tone will be heard.
When dialing the personal park location and that
jlocation is already occupied, the initiating Istation will receive the previously parked call /and the second call is parked.I/Issue 1, ivlarch 1994
300-25 
						

							STATION FEATURE OPERATIONSTARPLUS @ SPD 4896Digital Key Telephone System
Retrieving a Parked Call:
a. Dial the Personal Call Park location code 
[438]
on the dial pad,or
Press the pre-programmed* PERSONAL
PARK button.A talk path is established between the two
parties.
Conditions:l Intercom calls and CO line calls can be
placed into the station’s personal park lo-
cation.l
Calls parked in a personal park location aresubject to the “system” call park recall
timer.
* A CO call parked in a personal call park
location will recall to the station that parked
ihe call when the call park recall timer ex-
pires. The CO call will ring into this station
until the system hold timer expires. The COcall will then recall to the attendant(s) (at
this point, the attendant station and the
initiating station are ringing), and the atten-
dant recall timer is initiated. When the at-
tendant recall timer expires, the CO call will
be disconnected.
300.56PERSONALIZED MESSAGES
Each station can select a pre-assigned message to
be displayed on the LCD of any key telephone calling
that station.There are ten possible messages which can be left.
a. Dial 
[633] on the dial pad,
orpress a pre-programmed* MSG button.
b. Dial the two-digit code for the message which
will appear. Confirmation tone will be heard andthe DND button LED will be flashing.
- [00] = clears message
- [Ol] = ON VACATION
- [02] = RETURN AM
- [03] = RETURN PM
- [04] = RETURN TOMORROW
- [05] = RETURN NEXT WEEK
- [06] = ON TRIP
- [07] = IN MEETING
- [08]= AT HOME
- [OS] = ON BREAK
- [IO] = AT LUNCHA.Personalized Message 
- Date & Time Entry
As an enhancement to the original canned mes-sages, station users can activate certain mes-
sages that will allow the user to enter a specifictime or a date of return. These messages will
appear on calling station’s display to alert themof the desired party’s return time or date.
To activate a message with a custom return time or
date, the station user:a. Dials the Message Access code 
[633] on the
dial pad.b. Then dial the desired message number
[ll - 14..
Users may activate the following messages andbe prompted to enter a time or date of return:
- [l l] = VACATION UNTIL: MM/LID
- [12] = RETURN: HH:MM xm or MANDD
- [13] = ON TRIP UNTIL: MMDD
- [14] = MEETING UNTIL: HH:MMxm
- [15] = AT HOME UNTIL: HH:MMxm
- [16] = ON BREAK UNTIL: HH.-MM xm
- [17] = AT LUNCH UNTIL: HH:MM xm
c. Enter the date/time by using buttons on the dial
pad as follows:
r--A =21B 
=22C 
=23
D =31
E =32
F =33G 
=41
H =42
I =43J 
=51
K=52
L =53
-i-
-
M =61
N =620 
=63P 
=71
Q =74
R =72s 
=73T 
=81
U =82V 
=83w 
=91x 
=92
Y =93
TI
z =94i
l=l# ;“=Ol ;2 
=2# j, =02 :3 
=3# 1? =03
4=4#/ j/=64 ~
5=5# I!=*I :6 
=6# /$ =*2 /7 
=7# j& =*4 I8 
=8# ’* =*# :9 
=9#(d#l i0 
=O#) =#2Space 
=ll+ =#3 :
:=12
-=I3 :
= =#4 j
‘=14
#=## jd. Press HOLD to enter message. Confirmation
tone is received and DND button LED is flash-
ing.
To cancel the message:a. Dials the Message Access Code 
[633] + [00]
and replace handset. DND button LED is extin-
guished.
8.Personaiized Messages - CustomEach station can select from ten possible cus-
tom messages to be displayed on the LCD of
any key telephone calling that station. These
messages are programmed from the first atten-
dant station.
300-26issue 
1, March 1994 
						

							STARPLUS @ SPD 4896Digital Key Telephone System
STATlON FEATURE OPERATION
1.Dial [633] on the dial pad,
or
press a pre-programmed* MSG button.
2.Dial the desired two-digit code (21-30) for the
custom message desired. The first attendant
should provide a list of messages to each
station user.
C.Personalized Message Code On A Flex
ButtonYou can program the code 
[633] onto a flexibie
button to speed access of preselected mes-
sages.
1.Press the SPEED button twice.
2.Press the desired flex button. LED flashes.
3.Dial [633] + [#] on the dial pad. Confirmation
tone is heard. The user can now press that
flex button and dial the two-digit canned mes-sage number (00-l 0), or the two-digit custom
message number 
(21-30), two-digit text mes-
sage number (31-51) to activate the mes-
sage. Confirmation tone will be heard and
DND button LED is flashing.
Conditions:l
The telephone receiving the message mustbe a display telephone.
l Both key telephones and 
SLT’s may acti-
vate the message. 
SLT’s are notified that
they have an active message with a 
wam-ing tone when going off-hook.
0 Incoming and outgoing calls are not inhib-
ited in any way with a message displayed.
l When a message is displayed by a key
telephone, the DND button LED flashes at
15 ipm.
lWhen DND is invoked on the telephone themessage is canceled.
*Message Access (with a desired message)may be assigned to a flex button.
= Messages may be entered while off-hook
on a call if an intercom call has camped-onto the station. This will cause the station
calling to see the message.
0 Messages are retained in battery protected
area of memory in the event of powerfailure
or system reset.
300.57
PRIME FLEX BUT-TON PROGRAM-
MINGIf your phone is programmed for Off-Hook Prefer-
ence and have been given the ability to enable or
change the prime flex button.
a. Dial 
[691] on the dial padb. Dial the two-digit button number. Refer to fol-
lowing chart.To disable Off-Hook Preference:
a. Dial 
[691] on the dial pad.
b. Dial [00] on the dial pad.
300.58PROGRAMMING YOUR NAME INTO
THE LCD DISPLAY
Every extension (key and SLT) has the capability to
program the users name so that people using displaytelephones will see the name instead of the station
number.a. Dial 
[690] on the dial pad.-b. Enter the name (up to 7 characters may be
entered) by using keys on the dial pad as fol-
lows:
j A=21
B 
=22C 
=23
i D=31
t=z I
F =33G 
~41
H =42
M =61
N =620 
=63
P =71Q 
=74
R =72s 
=73T 
=81
-
Id.3 iU =82J 
~51 / V =83
K=52j w=91
L=53 jx =92Y 
=93
; z =94-
l=l# j:g =o,2 
=2#, =02 :3 
=3#? =03
4=4#/ =04
5=5# ,! =*1 I
6 =6# I$3=*27 
=7# ;& =*4 1
8 =8# ; *=*#9 
=9# j(=#l :
0 =O# /Space 
=il I) 
=#2 j
+ =#3 :
:=12 1
-=13 /
= =#4 /# =## 
:
‘=14c. Press the SPEED button to complete the pro-
gramming process.
To erase your name:a. Dial 
[690] on the diai pad.
issue 
1, March 1994300-27 
						

							STATlON FEATURE OPERATlON
STARPLUS @ SPD 4696Digital Key Telephone System
b. Press the SPEED button to complete the eras-
ing process.300.59
PULSE-TO-TONE SWITCHOVERThe signaling on an outside line can be changed
from dial pulse to tone 
(DTMF) manually while dial-
ing out.To perform the change-over
a. Dial an 
[+i+] on the dial pad. The remaining
digit(s) will be sent using DTMF.
The Pulse to Tone Switchover command may also
be included into a speed dial bin. Refer to Sec.
300.65, Storing Speed Numbers for Speed Dial pro-
gramming.300.60
SAVE NUMBER 
REDIAL
If you wish to save the last number you dialed for use
later:a. After placing an outside call, keep handset 
off-
hook.b. Press the SPEED button twice.
To Dial a number that was saved using the steps
above:a. Press the SPEED button.
b. Dial the asterisk 
[+K] button.
-System will automatically select the originalline used to place the call and redial the
number.
-If that line is busy, the system will automat-ically select another line from the same
group and redial the number.
-If no lines are available in the same group,
station will receive busy tone and can queue
for a line.
- If the station user preselects a line before
activating SNR, the preselection will over-
ride the line which was used originally.
300.61PROGRAMMING PBWCENTREXCODES ONTO FLEX 
BUITONFor easy one-button access to 
Centrex or PBX fea-
tures, perform the following steps:
a. Program the Centrex or PBX code into a stationor system speed dial bin, including hook-flash
(flash key), 
[*I, and [#] commands. Refer to
station or system speed dial programming.
b. Program that speed bin onto a flexible* button.*Refer to Sec. 300.37, Flexible Button Assignment.
300.62SPEAKERPHONE
a. Press ON/OFF button to “ON”. Intercom dial
tone will be heard.
b. Press the DSS button of the desired party, or
press an available outside line button and dial
number. Speakerphone is activated.c. Press ON/OFF button to “OFF” to end the call.
For further references in 
‘Ihis section where “lifthandset” is specified, you may also use the
method of pressing the 
“OfVOFF” b&tort, if the
telephone is programmed to be 8 true two-way
speakerphone.
300.63STATION RELOCATION FEATURE
The Station Relocation Feature will provide a meansto allow a user to unplug their station and plug it in
at another location. Then by dialing a simple code
followed by his old station number, bring all the
station attributes including extension number, button
mapping, speed dial, and class of service to the new
location.
a. A station can be relocated by unplugging it andthen plugging it in at a new location.
b. Dial 
[636] on the dial pad. Then dial the exten-
sion number of the station being relocated.
Once this is done, all station attributes are
copied to the current station.
lfa station is assigned to a specific port and that iuser unplugs his station and plugs it in at
another location, the database administration
programming will be updated to reflect the new Iport change.
Conditions:
.
.
.
.
300.64The station number that is dialed as the
relocated station must be currently out of
service.The relocated station will be given the 
sia-tion attributes of the station doing the relo-
cating. The two stations have traded station
numbers and station attributes.If a 
keyset is plugged into the relocated
position it will have all the station attributes
of the relocating station.
This feature only is applicable to 
keysets.If the relocated station is in service, error
tone will be received.
STATION SPEED DIAL
If no outside line has been specified in programming,one will be chosen automatically or you can choose
one now.a. Press the SPEED button and dial bin location,
or300-28Issue 1, March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone System
STATlON FEATURE OPERATION
press the pre-programmed* speed bin button.
Station Speed numbers are 00 to 19.
b. When the called party answers, pick up the
handset or use the speakerphone to converse.
*Refer to Sec. 300.37, Flexible Button Assignment.
300.65STORING SPEED NUMBERS
Station Speed numbers can be entered by 
keysetusers. System Speed numbers must be entered by
the first programmed attendant. If no attendant is
specified, enter at Station 100.
a. Press the SPEED button once.
b. Press a desired outside line button or pool
button
or
select an outside line automatically by pressingthe SPEED button a second time.
c. Dial the speed bin location.
- 00 to 19 for Station Speed numbers;
- 20 to 99 for System Speed numbers.
d. Dial the desired telephone number. (including
special codes described below)
- TRANS - Pressing the TRANS button dur-
ing number entry initiates a Pulse-To-Tone
switchover.
- HOLD - Pressing the HOLD button during
number entry inserts a Pause.
-FLASH - Pressing the FLASH button insertsa Flash into the speed number.
-TRANS - Pressing the TRANS button as thefirst entry in the speed bin inserts a no-dis-
play character causing the numbers stored
in the bin not to appear on the Digital Ter-
minals display when the bin is accessed.
e. Press the SPEED button.
f. Replace the handset to end the speed bin pro-
gramming.To program several speed numbers in a row, press
the SPEED button twice to conclude programming anumber and then just enter the next speed number
bin to be programmed. If the station has no line
appearance for the line programmed into the speed
bin, that line will come up under the Loop button or
Pool button when accessed.
To erase an existing speed bin:
1.Press the SPEED button twice.
2.Dial the speed bin location:
- 00 to 19 for Station speed numbers
- 20 to 99 for System speed numbers
3.Press the SPEED button again. Confirmation
tone will be heard.300.66SYSTEM SPEED DIAL
If no outside line has been specified in programming,one will be chosen automatically or you can choose
one now.a. Press the SPEED button.
b. Dial the speed bin location,
or
press the pre-programmed* speed bin button.
- System Speed numbers are 20 to 99.
c. When the called party answers, pick up the
handset or use the speakerphone to converse.*Refer to Sec. 300.37, flexible Button Assignment.
300.67TEXT MESSAGING (Silent Response)
This a feature allows a station user to use text
messages to respond to a caller that has either
Camped-On or has used the Off-Hook Voice Over
feature to alert a busy station user of a waiting call
or message. The “camped-on” station may respondto the caller via the canned, custom, and silent
response text (LCD) messages. The text messagesappear on the calling party LCD Display.
While receiving a Camp-On, or OHVO call:
a. The called party may press a pre-programmed*Text Message button with a specific message
[633+xx]. Example : [633] + [38] means that a
telephone calling the station will receive the
message ‘WHO IS IT?“.
The additional messages (with their codes) listed
below can also be sent as a text response:
- [31] = I WILL TAKE CALL
- [32] = TAKE MESSAGE
- [33] = TRANSFER TO SECRETARY
- [34] = PUT CALL ON HOLD
- [35] = CALL BACK
- [36] = ONE MOMENT PLEASE
- [37] = I WILL CALL BACK
- [38] = WHO IS IT?
- [39] = IS IT LONG DISTANCE?
- [40]= IS IT PERSONAL?
- [41] = IS IT AN EMERGENCY?
- [42] = IS IT IMPORTANT?
- [43] = IS IT URGENT?
- [44] = SEND CALL TO VOCCE MAIL
- [45] = PARK CALL
- [46] = OUT OF OFFICE
- [47] = PUT CALL THROUGH
- [48]= I AM BUSY
- [49] = O.K.
- [50] = NO
- [51] =YES
Issue 1, March 1994
300-29 
						

							STATION FEATURE OPERATIONSTARPLUS @ SPD 4896
Digital Key Telephone SystemConditions:
.
.
0
0
.
e
.
.
.
.
.
.l
.
.If the station receiving the text message
response was doing a camp-on, he will first
receive a short burst of tone on the speaker,
then the display will show the message thathas been activated by the called station.
If the station receiving the text message
response is on an OHVO call, no tone will
be received.All canned and custom messages may be
used to respond to a calling party.
Text response messages will automaticallyclear when the calling station (station re-
ceiving the messages) goes on-hook.
A station can receive only one message at
a time.Text messages may be chained (i.e. multi-
ple messages sent to one caller).
Text message responses may only be ac-
tivated by digital terminals and the receiv-
ing station must be a Digital Display
telephone.
The text message responses will appear onboth the calling station and the called sta-
tion (station activating) text responses)
LCD displays.
If the calling station is a non-LCD terminal,the called station will receive error tone
when responding via text messaging.
The called station may press a flex button
programmed as a Text Message button,
[633+xX]. This flex button can be pressed
and two-digit message number dialed to
respond to the calling station. DTMF digits
will not be heard by either party.
When silent messaging is used to respondto a call, the existing call of the called
station will not be disconnected while the
messages are being sent to the calling
station.
The calling station must remain off-hook toreceive silent messages.
If the called station responds with a text
message, the text message will appear on
the LCD.
LEDs will follow that of the CAMP-ON or
OHVO.Each individual message may be pro-
grammed onto a flexible button including a
flex button on a 
DSS/BLF console.
.Thw calling: station must be a @ital dkplaytelephone and the catied station- muat be a
m?t.
300.68UNIFORM CALL DlSTRlBUTlON
PJWEight Uniform Call Distribution (UCD) groups can be
programmed, each containing up to eight three-digitstation numbers. Each 
,group. is assigned a pilot
number. When this number is dialed, the first avail-
able agent in that group is rung. Calls are routed to
the station that has been on-hook for the longest
period of time.A.UCD Calls In Queue Display
From an idle display key telephone:
1. Dial [567] on the dial pad, followed by the
three-digit UCD group number (55x),
or
press pre-programmed* flex button. ON/OFF
button LED lights steady.
This display is an idle state display and will
prompt a Supervisor that a group is having
problems answering all their calls. The display
will tell the agent and his supervisor how many
calls are in queue, how many agent are avail-able or logged into the group, and the length
of time in minutes that the oldest call has been
in queue. The agent will automatically receivethe calls in queue display whenever their is a
call in queue.
2.Hang up the handset or press the ON/OFF
button to terminate the display.
This feature cannot- be used with a call in 
jprogress and the station wiTI be consideredbusy /for incoming calls during this operation.
*Refer to Sec. 300.37, Flexible Button Assignment.
5.UCD Available/Unavailable Mode
If you are a UCD agent, you may place your
station in the Available mode to receive UCD
type of calls or you may place your station in
the Unavailable mode to block UCD type calls
from ringing your station.
To go Available:
1.Dial [566] on the dial pad,
orpress the 
pre-programmed*-Available/Un-available button. You may now receive UCD
calls.To go Unavailable:
1.Dial [566] on the dial pad,
orpress the pre-programmed* Available/Un-
available button. You are now blocked from
receiving UCD calls.
300-30Issue 1, March 1994 
						

							STARPLUS @ SPD 489fiDigital Key Telephone System
STATlON FEATURE OPERATION
*Refer to Sec. 300.37, Flexible Button Assignment.
300.69UNIVERSAL NIGHT ANSWER (UNA)
If you hear outside line ringing at another station andwish to answer it:
a. Dial [#5] on the dial pad. The connected outsideline can be transferred or disconnected.
Each telephone utilidng Universal Night Answsf 1must have a loop button appearance if the
ringing outside line 
&es not appear st theirphons.300.70VOICE MAIL OPERATION (VM)
This feafufe available with optional software.Forward Callers to your Mail box
Intercom and Transferred CO callers may be routed
directly to your mail box by forwarding your phone toa voice mail group. Callers will then be greeted by
your personal voice mail greeting if available (Refer
to Call Forward 
- Voice Mail Operation)
Retrieving Voice Messages
If your Message Waiting button or programmed
Voice Mail group button is flashing, you may have a
voice message waiting for you.
To enter the voice mail system to check for mail:
a. Dial the Voice Mail group number,
or
press the pre-programmed* voice mail group
button or flashing Message Wait button.
b. You will immediately be prompted to enter yourpassword for your mail box.
Receiving a Voice Mail Message Wait
To receive a message waiting indication that a voicemessage has been taken for you, the Voice Mail
system must be programmed to provide such an
indication.After the voice mail system receives a voice mes-
sage for a station user:
a. The voice mail must go off-hook and dial the
voice mail message wait code 
[420] on the dial
pad.b. Dial the three-digit extension number of the
station user who received a voice message.
Turning the Message Waiting Lamp Off
When a station user retrieves the voice messages
from the voice mail system, the voice mail system
must:a. Be programmed to go off-hook and dial the
message cancel code 
[421] on the dial pad.
b. Dial the three-digit extension number of the
station user who retrieved the voice message.
*Refer to Sec. 300.37, Flexible Button Assignment.
A.Voice Mail Transfer with ID
This feature provides an Attendant or station
user a way to transfer a caller directly into a
voice mail box. This allows the station identifi-
cation digits to be entered by the transferring
party. Using this feature a caller can be trans-
ferred to a voice mail box when: 1) a station user
on the system is not forwarded to VM, or 2) thedestination Voice Mail Box owner is not a sta-
tion user.When a caller wishes to be transferred into a
users Voice Mail box and the desired user’s
station is not forwarded into voice mail, then theattendant or a station user may initiate a Voice
Mail Transfer.While on a call and the distant end wishes to leave
a Voice Message for a VM user
a. The initiating station presses the TRANS but-
ton.b. Dial the Voice Mail Group number,
orpress the pre-programmed* VM group button.
c. Dial the VMID (Mail Box location) of the desiredparty and go on-hook. The system will then
make the connection to an available Voice Mailport and send the Leave Mail Prefix (if any) 
tthe digits dialed as the VM ID number 
+ then
the Leave Mail Suffix digits (if any). The systemwill then cut through the transferred caller.
The 
VMID (mail box location) can be any number ;betwesn 100 thmugh 227.
Conditions:
lCO Trunks and Internal Calls may be trans-ferred into Voice Mail using this feature.
5 If no VM ID digits are dialed by the trans-
ferring station then the identification digits
of the transferring station will be sent to the
VM.
B.VM Tone Mode Calling Option
Allows the Voice Mail system to override a
called stations 
“H” or ?” intercom switch set-
tings.When placing a call to a station 
andTone ringing is
desire (the Voice Mail system MUST be pro-
grammed to:a. Dial 
[6#] on the dial pad.
b. Dial the three-digit station extension (call tone
rings station).
300.71RELEASE SU-ITONAllows the station user to disconnect calls while
off-hook (on handset, not speakerphone), speeding
up call handling time.
Issue 
1, March 1994300-31 
						

							STATION FEATURE OPERATIONSTARPLUS @ SPD 4696
Digital Key Telephone System
While off-hook (on handset, not speakerphone), on
an intercom call, transfer sequence, page an-
nouncement or CO call:
1.Press the pre-programmed RELEASE button
to terminate intercom call, transfer sequence,page announcement or CO call.
*A flex button must be programmed for this feature
to operate. Refer to Sec. 300.37, Flexible Sutton
Assignment.
300.72VOLUME CONTROLS
There are two volume control slide switches on the
front of the 34-button digital key terminal. Sliding theswitch to the left decreases the volume. The left
slide switch controls the volume for voice, back-
ground music, and speakerphone volume. The right
slide switch controls the volume for tone ringing
volume.
300-32
Issue 1, March 1994 
						

							STARPLUS @ SPD 4996Digital Key Telephone System
BASIC 
KEYSET FEATURE OPERATION
SECTION 305
BASIC KEYSET FEATURE OPERATION
305.1INTRODUCTIONThe 
Starplus Digital Key Telephone System has a
wide variety of features and flexible programming,
allowing each telephone user to program his/her
telephone to meet his/her own individual needs.
This section of the manual contains the operating
instructions for features that work differently on the
Basic Digital Terminal than on the 
34-button display
telephone. Also included is an illustration of the
Basic Digital Key telephone used in the 
Starplus
Digital Key Telephone System and description of the
keys on the telephone and its functions. It is intendedthat this section be used in conjunction with the
Station Operation section to provide a complete set
of instructions to all features in the system. Visual
and audible cues which accompany the various
steps in the operation of the features are also in-
cluded.Literature similar to these operating instructions has
been prepared for use by the customer in the form
of a Station Users Guide.
305.2
BASIC KEY STATION FEATURES
The 
Starplus Digital Key Telephone System pro-
vides the following keys, indicators and features on
the Basic Digital terminal:
HANDSET AND SPEAKER are located at the left
side of the front panel. A handset is provided to allowconfidential conversation when desired. Lifting the
handset from its cradle (going off-hook) disengages
the station’s built-in speaker.
The speaker is located directly below the center
portion of the handset. The station may be operatedwith the handset on-hook. When this occurs, audio
is transmitted to the station userthrough the station’s
speaker.FLEXIBLE BUTTONS are used to access idle out-
side lines, provide 
DSS/BLF for internal stations,
access speed dial number and activate features.
These buttons are programmed by the individual
station user. The default flex feature buttons are
described below:
DSS/BLF (flex) button allows you to automat-
ically signal the assigned intercom station.
DSS/BLF buttons are programmed by the sta-
tion user. By default, flex buttons 1 and 2 are
set for Stations 100 and 101.
LOOP (flex) button will act as the direct appear-ing button for outside lines that do not appear
on the user’s individual telephone. Any digital
terminal that doesn’t have all lines appear on it
must have a loop button. There is NO limit to
the number of LOOP buttons a station may
have. Loop buttons are assigned in database
administration.POOL (flex) button enables a group of outside
lines to be placed under one button. When this
button is pressed, the system will select an
available line from this group for the user to
place a call on. Pool buttons are assigned in
database administration.
MSG (MESSAGE 
WAlT) (flex) button allows
you to initiate a message waiting indication at
stations that are busy, unattended, or in Do Not
Disturb. Message Waiting Callback request leftat your station will indicated by a flashing Msg
Wait LED.FWD (CALL FWD) (flex) button allows you to
forward your calls to another station.
DND (DO NOT DISTURB) (flex) button allows
the user to place his/her telephone into a Do
Not Disturb mode to eliminate incoming outsideline ringing, intercom calls, transfers and pag-
ing announcements. The station in DND can
use the telephone to make normal outgoing
calls. On Attendant stations, this button be-
comes the system Night Mode button. A flex
button must be assigned to use this feature.
CDNF (CONFERENCE) (flex) button is used toestablish and build conference calls.
FIXED FEATURE BUTTONS:
HOLD button enables you to place an outside
caller on hold.
TRANS (TRANSFER) button is used to transferan outside call from one station to another.
FLASH button is used to terminate an outside
call and restore dial tone without having to hangup the handset. It is also used to transfer calls
behind a PBX or Centrex within-those systems.SPEED button provides you with access to
speed dialing, save number redial and last
number redial. This button is aiso used to ac-
cess flex button programming.
MUTE button allows you to switch the built-in
microphone on or off when using the speaker-
phone, or the handset microphone when using
the handset.
Issue 1, March 1994
305-l 
						

							BASIC KEYSET FEATURE QPERATlON
STARPLUS @ SPD 4696Digital Key Telephone System
ON/OFF button enables you to make a 
teie-phone call without lifting the handset. It turns
the telephone on and off when using the speak-
erphone.OUTSIDE CALLS are announced by a tone signal
repeated every 3.2 seconds. The corresponding out-side line indicator will flash slowly.INTERCOM CALLS can be tone ringing or voice
announce If it is voice announced, the receiving
station will receive 2 bursts of tone prior to the
announcement. If it is a tone ringing call, the 
receiv-ing station will hear a tone ring every 2.4 seconds.
Figure 305-l 
Basic Digital Terminal
305-2Issue 1, March 1994