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Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
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INTRODUCTION STARPLUS’ SPD 4696 Digital Key Telephone System 100.3REGULATORY INFORMATION (CA- NADIAN)l Department of Communications (DOC) Certification Number: 526 2933 Al Load Number: 20 lStandard Connector: CA1 1 A/CA21 Al Canadian Standards Association (CSA) File Number: LR57228A. Notice The Canadian Department of Communications’label identifies certified equipment. This certifi- cation means that the equipment meets certain telecommunications network protective, opera-tional and safety requirements. This Depart- ment does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected tothe facilities of the local telecommunications company. The equipment must also be in- stalled using an acceptable method of connec-tion. In some cases, the company’s inside wiring associated with single line individual service may be extended by means of a certi- fied connector assembly (telephone extension cord). The customer should be aware that com-pliance with the above condition may not pre- vent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facilitydesignated by the supplier. Any repairs or al- terations made by the user to this equipment, or equipment malfunctions, may give the tele- communications company cause to request the user to disconnect the equipment.Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal me- tallic water pipe system, if present, are con- nected together. This precaution may be particularly important in rural areas. ICAUTION//Users should not attempt to make such connections /themselves, but should contact the appropriate electric, ! inspection authority, or electrician, as appropriate.I B.Explanation of Load Number The Load Number (LN) assigned to each termi-nal device denotes the percentage of the total load to be connected to a telephone loop whichis used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the re- quirement that the total of the load numbers of all the devices does not exceed 100. C. Maintenance LimitationsMaintenance on the Starplus Digital Key Tele- phone System is to be performed only by the manufacturer or its authorized agent. The user may not make any changes and/or repairs ex- cept as specifically noted in this manual. If unauthorized alterations or repairs are made, any remaining warranty and the software li- cense for the system will be voided. D.Notice of ComplianceThe Starplus Digital Key Telephone System complies with Class A or Class B limits of the Canadian Radio Interference Regulations. In accordance with FCC Standard 15 (Subpart J),the following information must be supplied to the end user:CAUTION 1 “This equipment generates and uses RF energy and if not /Installed and used. in accordance with the Instruction j Manual, may cause interference to Radio-Communications.’ lt has been tested and found to, compfy with the llmits.for aj Class A or Class. B computing device, pursuant to SubpartI J or Part.15 of the.PCC.Pules, which aredesigned to provide/ reasonable protection against such interference, whenj operated in a. commercial environment. Operation of this iequipment in a. residential, area is likely to cause 1 interference, in which case the user, at his own expense, will be required to.take whatever measures may be requiredi to correct the interference.” E. OPX Circuit The Starplus Digital Key Telephone System may be equipped with Single Line Adapters (OPX) modules which provide a 48V FCC reg- istered 2500-type single line off-premise exten- sion interface port.l A DOC registered interface such as a CA1 1is also required to connect to the public network. 100.4 UUCSA SAFETY COMPLIANCE The Starplus Digital Key Telephone System has metall safety requirements and was found be in compli- ance with the Underwriters Laboratories (UL) 1459 Second Edition and Canadian Standards Associa- tion (CSA) C22.2, No. 225 Standard. The StarplusDigital Key Telephone System is authorized to bear the UL and CSA marks.-- 100-2Issue 1, March 1994
STARPLUS@ SPD 4696 Digital Key Telephone System INTRODUCTION 100.5TOLL FRAUD DlSCLAlMER “WHILE THIS DEVICE IS DESIGNED TO BE REA-SONABLY SECURE AGAINST INTRUSlONSFROM FRAUDULENT CALLERS, IT IS BY NO MEANS lNVULNERABLE TO FRAUD. THERE- FORE NO EXPRESS OR IMPLIED WARRANTY ISMADE AGAINST SUCH FRAUD INCLUDING IN- TERCONNECTION TO THE LONG DISTANCE NETWORK.” “WHILE THIS DEVICE IS DESlGNED TO BE REA-SONABLY SECURE AGAINST INVASION OF PRIVACY, IT IS BY NO MEANS INVULNERABLE TO SUCH INVASIONS. THEREFORE NO EX- PRESS OR IMPLIED WARRANTY IS MADE AGAINST UNLAWFUL OR UNAUTHORIZED UTILIZATION WHICH RESULTS IN THE INVA- SION OF ONE’S RIGHT OF PRIVACY.” issue 1, March 1994
Table 200-l Key Station Features/Software Packages-__~--~ FEATURE AAccount Codes........ .................................................. 200-l0e0Attendant Recall ........................................................200-ll leaAutomatic Call Back Tirner........................................200-l00a0Automatic Call Distribution (ACD). ............................200-llAgent Positions.. ...................................................200-laAlternate ACD Group Assignments.. ....................200-ll GroupMember Status..........................................200-l0 GuaranteedMessage Announcement..................200-2a IncomingCODirect Ringing.................................200-20No-Answer Recall Timer.. .....................................200-2aNo-Answer Retry Timer ........................................200-2a-OverflowStation Assignments.. ............................200-20ACDEvent Trace.. ................................................20030Recorded Announcements (RAN) .......................200-29Supervisor Positions.. ...........................................20012l~.--Supervisor/Agent Calls in Queue Display ............200-3a-__-_______Automatic LineAccess..............................................200-30000Automatic Night Service............................................200-30090.-~Automatic Pause InsertionSpeed Dial..................200-3la0e.~.AutomaticPrivacy ......................................................200 ..3000a-- Automatic Selection.. .................................................200-3e00a background Music.....................................................200-3l00l- BatteryBack-up(Memory)........................................200.-30l l0Busy Lamp Field (BLF) 1.............)................................200-3---*000---COMBINATION PKGADDITIONAL EQUIPMENT REQUIRED : -l---e- 0N 0N aN 0N lN 0RAN Device(s) 0N 0N lN aN 0PC/Terminal/Printer 0RAN Device(s) lN lN lN lN- lN aN lN- lMusic Source lN lN N=No additional hardware required
Table 200-l Key Station Features/Software Packages--__---I FEATURESTANDARD ENHANCED PROyE$s,NGNETWORK &COMBINATION FEATURESFEATURES FEATURESTRUNKINGPKGC Call Announce - Privacy.. 200-30l0l...........................................-_ CallBack....................................................................200-3l l0e CallCost DisplayFeature.......................................... 200-3l-__.,- CallForward:Preset200-4la0l..................................................ACD Groups.......................................................... 200-4l HuntGroups..lel........................................................ 200-4e Off-Net.. 200-4eell.................................................................Stations.. 200-4el ll..............................................................._ UCDGroups200-4l lel .................................................... VMGroups.. .......................................................... 200-4eel CallForward: Station..................................................200-4l lll AllCalls,. 200-4eel l...............................................................Busy ...................................................................... 200-4llelBusy/No Answer 200-5ll ll...................................................No Answer 200-5leel............................................................ Off -Net200-5ell l................................................................... CallPark.....................................................................200-5l ll l CallPick-up................................................................200-5ll l l Directed Call Pick-up200-5leel............................................-. GroupPick-up....................................................... 200-5ll l l_Call Transfer 200-5l lel...............................................................Caller Entered ICLIDDigits..200-5l......................................Calling Station Tone Mode Option lell.............................200-5Camp-On.. e0l l.................................................................. 200-5Camp-OnRecall.. 200-6lel l.......................................................Canned Toll Restriction.. 200-6l0el............................................-__ Centrex Compatibility.........!.......................................200-6l0l l e eNl N lN l N lN lN lN l N eVM System eN lIN l l l IN ll 4INl l lN IADDITIONAL EQUIPMENT REQUIRED NN NN N ._. _~ _- -..--.---...-----.-___------ N=No additional hardware required
Table 200-l Key Station Features/Software Packages.- .__-__. Flex ButtonProgramming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-6lel l-- Off-HookPreference . . . . . . . . . ~ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-6l l l l--PrivateLine Appearan+... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-60Yll-___-- Programmable Flash Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-6l00l__-Programming *, H, and Hook-Flashes_-- into Speed Dial . . ... . . . . . . . . . . . . . . . . . . . . . . . . .200-6l0el_--~~---..CentrexIPBX Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-6l0*e---__-ChainingSpeedBins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-6ee0l____-. CO Line Access. . . . . . . . . . . . . _e0la__-___ CO Line Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-6lYl l~--_.____- .-CO LineControl(Contact),. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-6leel___-__--.CO Line Groups . . . . . . . . . . .._............................................ 200-7aIl0--.-_ .- COLineIdentification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..,. 200-700le-CO Line Incoming Ringing Assignment . . . . . . . . . . . . . . . . . . . .200-7eela COLineLoopSupervision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-7la@l- COLineQueue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200=/l l l l CO LineRingingOptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-7llll CORing Detect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-7l0ll___-.-Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-7l0el-___-~-____-___Add-OnConference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-709el_____ Multi-Line Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-7lela Unsupervised Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-7leeaConference Enable/Disable... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-8l00l IT- -__ DataFeature.. . . . . . . . . . . . . . . . . .,.. . . . . . . . . 1... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-8lele----.DataBasePrintout. . . :... . . . . . . . . . . . . . . . . . . . . . . . . . . 200-8(Dump)l0ee---_- DatabaseUpload/Download.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-8 -- --~__l0el. .-Day/Night Class of Service (COS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-8000l__-~.-_ COMB lNATlON PKGADDITIONAL EQUIPMENTREQURED at--N lN : l----k-l N eNl N -eN lN lGen & Bells-lN eN lN-lN lN eN eN aN lN e 0 e 0 l l l N N N -PC/Terminal Printer/Terminal Printer/Terminal N N=No additional hardware required
Table 200-I Key Station Features/Software PackagesFEATURE----- Default ButtonMapping . . . . . . . . . . . .._................................ 200-8888l0N-_____-.-..--____- Dial By Name .lL1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X _.....,... 200.8---l8880N-Dial Pulse Sendingl00l l..,..................................................200-8N.-___- DialingPrivileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-88808 0N-Direct Inward-System Access (DISA) . . . . . . . . . . . . . . . . . . . . . . . . 200-8080 0 0 DTMF Rcvr_--_- CO Line Group Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-80000 0N DISA CallForwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-l 10000 0N Programmable Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-8000 0 0N Station Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .._..... 200-l 10080 0N--~. Trunk-to-Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-l 100000N-- Direct Station Selection 200-l 1000 0 0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .N DirectedCallPick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X . . . . . . . . . . . 200-l 10 00 0 0N-- - .._ ..--__ CallPick-up-Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-l 10000 0N----- Call Pick-up-UCDGroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200;12-0880 0N.--Directory Dialing. .1 ,......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . l... . 200-l 10000 0N_ Disable Outgoing CO Line Access . . . . . . . . . . . . . . . . . . . . ._..... 200-I 10000 0 DistinctiveRinging (User Selectable) . . . . . . . . . . . . . . . . . . . . . . . N___---.0000 0 N--______ ______ DoNot Disturb (DND). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _ . . . . . . . . . . . 200-l 1000l lN -- One-Time Do Not Disturb (DND) . . . .._..................... 200-110080 0N-- DTMF Sending 200-12000 0 0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .N----_----- E Emergency Transfer . . . . . . . .._......................................... 200%-0080lOPX/48v supply PFrW12v supply End toEndSignalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-128l80 0 N Exclusive Hold..... 200-12000 0l. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .N --- ExecutiveOverride . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-12l080 0 N~- ExecutiveKecretaryransfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-120800 0N--_____--____--__-------. - ExternalNightRinging. . . . . . . .I.. . . . . . . . . . . . . . . . . . . . . . . . ,... . . . . . . . . 200-10-l-0000 0 Paging Equipment N=No additional hardware required
Table 200-l Key Station Features/Software PackagesFEATURE F -.___-.~___ Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-l 2leel_-- FlashOnIntercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-12l le*-- FlashRates(Programmable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-120l@0 FlashwithSpeedDial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-12l lel--- Flexible Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-13l9al FlexibleButtonAssignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-13eell FlexiblePort Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-13aeel- ForcedAccount Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-13eel Forced Least Cost Routing (LCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-l 3eG GroupCallPick-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-l 300el GroupListening. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-I 3lell H HandsetReceiver Gain . . . . . . . . . . . . . . . . . . . . . . . . . .: .,............ . . . . 200-I 3leal Headset Compatibility. ,... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-‘13eel l--____---- HeadsetMode-A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-14ee0l Hearing Aid Compatible .,.............. . . . . . . . . . . . . . . . . . . . . . . . . 200-14eele____---.--- HoldPreference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200- 14e0el~.~~~__~~~- HoldRecall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-l 4ee0l--_____~~.~_~~Hot Line/Ring Down --z..-1L:.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-14lee4-- Hunt Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-14l le0 Hunt GroupChaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-14aea0 Pilot Hunting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-14 - leee StationHunting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-14elee-- \CLlD Feature 1I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-14___--Calling Number/Name Display . . . . . . . . . . . . . . . . . . . . . . . . . . .200-14---__ a lCOMBINATION PKG l l l l l l l l l l l .- l l 0 0-l-l l l l-l l 0 lADDITIONAL EQUIPMENT REQUIRED N N N N N 34-Btn/l4-Btn N N N N N NHeadset Headset N N N N N N N NICLID KeysetICLID Keyset __----.--. --_ N=No additional hardware required
Table 200-I Key Station Features/Software PackagesFEATURE -- -__.-Incoming Number/Name for SMDR Records.. .200-14l.....-.Unanswered CallManagement..200-15e...........................- IdleSpeaker Mode..200-15llle...................................................~-Incoming CO Lines Off-Net Forward via Speed Dial. 200-15l0l l Intercom Callingeeel.........................................................200-l 5 IntercomSignaling Select . .200-l 5lell....................................... K Keyset Self Test200_-15ee0l......................................................... LLast Number Redial(LNR). 200-15llll........................................ LCD InteractiveDisplayeell..............................................200-l 5 Least Cost Routing (LCR) 200-15l.......................................... g-Digit Table..200-16l........................................................Daily Start Time Tables200-16l........................................Default LCR DataBasel........................................200-l 6 Exception Tables .................................................. 200-I 6l_ Insert/Delete Tables..200-l 6l............................................-_____-_---.---- LCR Routing for Toll Informationl..........................200-16-__.Route List Tables ..................................................200-l 5lWeekly Time Tables 200-16e.............................................3-Digit Table ...........................................................200-l 5eLocal Number/Name Translation Table 200-l 6 l0el..................... Loop ButtonCOLine Access.. 200-l 6l00l................................... !!!! Meet MePageleel............................................................200-l 6 -- MessageJaiting..leel......................................................200-l 6_--__ Message Waiting Reminder Tone..............................200-I 6lellCOMBINATION PKG l l -l-.-l e-e-l-e-l-l- l- l-l - l e--l-lADDITIONAL EQUIPMENT REQUIRED ICLID KeysetICLID Keyset N N N N 34-Btn keyset NExec Keyset N N N N N N N N N N N N N=No additional hardware required
Table 200-l Key Station Features/Software PackagesFEATURESTANDARD FEATURES Messages -Personalized . . . . . . . . . . . . . . . . . . . . .,.. . . . . . . . . . . . . . . . .200-17 . -- Custom Messag Date and Time EntryPersonalized to--~ Message(s). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-17a__--.~--Message Code on a Flex Key . . . . . . . . . . . . . . . . . . 200-l 7l--- ---_____. _- Music OnHold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-170-___ MuteKey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-170-_.--_______-- N Namein200-17Display. . . . . . . . . . . . . . . . . . . . . . . . . . . II.. . . . . . . .0---------. _ Night Service Feature . . . . . . . . . . . . . . . . . . . . . . . . . . .._. .,l. . . . . . . . . . . . . 200-l 7@_Night ServiceMode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-174-~.--__----- -______Automatic Night Mode Operation. . . . . . . . _... . . . . . . . . . . . . 200-17*-___- -~-_ External200-l 7NightRinging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .e_-- -Manual Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-l 70Night Class of Service(COS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-l 7 lNight Rbing200-17Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0 Universal Night Answer (UNA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-180_Weekly Night Mode Schedule ..,........................... 200-18-190
II ! : ! i. Ii - a - , - - i - : I ,I C ui f l e a .=3 H