Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

							STARPLUS @ SPD 4696
Digital Key Telephone SystemCUSTOMER DATABASE PROGRAMMING
Appendix A-13 
3-Digit Area/Office Code Route List Table
/  NON-LEADING (0) /  CODE RTE /  
6-DIG/  NON-LEADING (0) i  CODE RTE i  6-DIG /  ##NON-LEADING (0) CODE RTE
/ !LEADING (1) /  (NNN) (RR) I  (Y/N) l  DIG LEADING 
(1) ’  (NNN) (RR) I  (Y/N)DIGNON-LEADING (0) CODE RTE 
6-DIG # /
LEADING (1) 116-DIGLEADING (1)/
(NNN) (RR)(NNN) (RR)
(Y/N) (Y/N)# iDIG , DIGI I
0 0I! 
j0 0I
II1//
I1I1
00I
I/  :
1I
II1II  /
0I,0I
1
I
1j
! iI1!
I
I40
I0!
I
1II1!I
/
II
0
I
I0I1II
I
0I
0/
I
0j  /0I  /I
,
I
0
/I0
II
0
I0
/1/
0I0I
110I
1
I0
I1I
/1
1/!
0/0/I
II
I1/I
I11-1-
0I/0!1I//
/1I0
0I
/II
1I/ !1/
0I
I0/
!I1I1/
0
I0/
,
1/1//
Issue 
1, March 1994Appendix A-23 
						

							STARPLUS @ SPD 4696
CUSTOMER DATABASE PROGRAMMINGDigital Key Telephone System
Appendix A-l 4 
6-Digit Office Code Table
r AREA CODE
ROUTE
Appendix A-24issue 1, March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemCUSTOMER DATABASE PROGRAMMING
Appendix A-l 5 LCR Exception Code Table
!
//  EXCEPTION
CODE jROUTE
/
#ICODES
I(00-l 5)
(XX)IRRI2 I
/
/CODEEXCEPTION 1ROUTE ’
#CODESI
(00-l 5)(Xx)I(RR) 1
11‘
!
I
12I
13I
I
14
15
16/
17I
18I/
19,/
20Ij
Issue 1, March 1994Appendix A-25 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemDIGITAL SYSTEMS PART NUMBERS
APPENDIX 8
DIGITAL SYSTEMS PART NUMBERSAppendix 
8-I Digital System Component List
Iescription
starplus SPD 4896 Components:
Key Service Unit (KSU)
Central Processor Unit (CPU)
Voice Control Board (VCB)
Key Telephone Board (KT12)
Single Line Board (SL12)
CO Line Board (C012)
Power Supply
jtarplus SPD 4896 Digital Terminals:
34-Button Executive (Display) Telephone
34-Button Executive/PC Interface Telephone
34-Button Enhanced (Non-Display) Telephone
14-Button Basic Telephone
DSS/DLS Console Unit
DSS/DLS Expansion Module
Handset Assembly
34-Button Wall Mount Bracket
Single Line Adapter (SLA)
Starplus Digital Systems Manuals:
Description, Installation and Maintenance Manual
Station User’s Guide (pkg of 6)
SLT User’s Guide (pkg of 6)
Attendant User’s Guide
Automatic Call Distribution (ACD) User’s Guide (pkg of 6)
Part No.4800-00
4830-004830-l 0
4832-00
4833-00
4831-00
4871-00
1414-Xx*
1418-xX*
1412-Xx*
1411 -‘Xx*141 o-xx*
1410-10
1464-xX*
1440-xX*1484-00
4850-00
4852-00
4853-00
4854-00
4855-00
Starplus Digital Systems Optional Components:
4-Circuit DTMF Receiver Module (DTM4)
Relay/Sensor Interface Module
Digital Data Interface Unit (DDIU)
Backplane 
I/O FiS-232C Expander Module
Tri-Output Power Supply4834-00
1435-001485-00
4873-00
4872-00
/
;  * Colors:
08=0ff White, 60=Burgundy, 70=Lt. Gray, 71 =Charcoal Gray
Jssue 1, March 1994
Appendix S-1 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemICLID GENERAL DESCRIPTION
APPENDIX C
ICLID GENERAL DESCRIPTION
1.INTRODUCTION
This specification provides the functional and 
impie-mentation definition for the addition of the 
ICLIDfeature to the 
Starpius Digital Key Telephone Sys-
tems.
2.
SYSTEM CONFIGURATIONThe following illustration depicts the configuration
presumed for the implementation of the ICLID fea-
ture for the system. The phones are presumed to be
in an ACD or UCD group in order to allow proper
operation with the system.
3.FUNCTIONAL PERFORMANCE
The ICLID (Incoming Calling Line 
IDentification) fea-
ture has been added to the 
Starpius Digital Key
Systems as a first step in providing it generally. The
key system operation of this feature is dependent on
the feature first being activated from the central
office so that the numbers of the calling party will bedelivered over the individual tip and ring of the CO
lines during the first silent interval between ringing.
The features implemented are:
1.Display of calling number/name on initial ring-in
of a line on the display 
keysets.2. Recording of incoming call number/name on
the SMDR printout.
3. Management of an “unanswered call” table
from a display phone with appropriate privilege
level to allow tracking of unanswered calls for
statistical information and return call manage-
ment.4. Local translation of incoming numbers to
names according to a table of number/name
equivalences which can be administered by the
system.
STARPLUSCO ?INES
KSUCUD
!CLIDNERFACEINTERFACE‘,iw‘L!NlTRS232I
1 I
FL5232
LANSERVER
IANFigure 1 ICLID System Configuration
Issue 1, March 1994Appendix C-l 
						

							ICLID GENERAL DESCRlPTlON
STARPLUS @ SPD 4696
Digital Key Telephone System
A. Calling Number/Name DisplayThis feature is intended as the basic offering of
the ICLID service when associated with the Star-
plus Digital Key Telephone System. Essentially,whenever an incoming call is received at the
system, the number received along with the
ringing signal will be stored in the line control
tables and used at various points in the process-
ing of the call.The primary function will be that the calling
number will be displayed (if available) at any
point at which the “LINE RINGING” is displayed
in the system.In addition, with the availability of the calling
name feature, if the calling name is provided, the
system will deliver that to the display instead of
the calling number.
The specification for this feature is that the sys-
tem will display its “LINE RINGING” message as
normally implemented and alter that display to
the calling number/name if the information is
made present on the line. This will allow the
normal operation of the system when ICLID
information is not presented or the device which
intercepts it and provides the information to the
KSU is missing or failed.
00000000011111i111122222123456789012345678901234
bbbbb-Tbbbbb
or
xxxxxxxxxxxxY~xxxxxxxxxx 1If the calling name is available, the display will
be shown as above where the X’s represent the
internal table storage of the calling name. Note
that although the Central Office delivery of the
calling name is 
IWharacters, the internal table
used to store the name for translation of a re-
ceived number is 
24-characters in width. If the
Central Office delivers a name , it will be posi-
tioned left justified in the 
24character field on
the display. Note that if a number is received
which matches a number/name translation, the
translated name will be used and the name
delivered from the Central Office will be effec-
tively discarded.
If no name is available, either supplied from the
Central Office or internally from the translation
table, the delivered number will be positioned
centered in the display as shown above for the
14 N’s.
B.
c.
D.
4.
Incoming Number/Name SMDRAs with the above feature implementation, the
intent is that the system operate normally in the
absence of ICLID information or the failure of the
ICLID equipment. If the information is present at
the time that an SMDR record is generated for a
call, it will alter the content and format of the
SMDR output record.
If the calling number 
is avai’lable, the numberwill
be output in the SMDR record in the same
location as the dialed number is located in the
outgoing calls.
If the calling name is present, an additional line
will be output in the SMDR identifying the name.
This record will immediately follow the 
normalSMDR record. The normal SMDR record will
include an indicator which identifies that a fol-
lowing record with name identification is present.Unanswered calls will be recorded on the SMDR
for incoming as a system option to allow the
identification of callers for statistical and call-
back purposes. These calls will be identified withan indicator in the SMDR record.
Unanswered Call ManagementAn Unanswered Call Management Table with
100 entry capacity for the 
Starplus SPD 4896
system is maintained in the system. The calling
number/name information pertaining to any un-
answered call will be placed in this table at the
time the system has determined that the call hasbeen abandoned.
This table may be administered from appropri-
ately privileged phones so that the unanswered
tails may be reviewed and handled by the cus-
tomer.
Local Name TranslationAn administerable table provides a local trans-
lation from a received calling number to a name.
This table can be administered by the customer
from the attendant console location. In cases of
conflict between the name delivered from the
CO and that in the local translation table, the
local translation table shall rule. 200 entries are
provided for the 
Starplus SPD 4896 system.
ICLID Display Phone OperationThe phone, modified as described in paragraph, will
be used to deliver specific data messages identifying
call states to a device attached to the phone via a
serial channel following the data transmission re-
quirements of RS-232C. The interface parameters
to be used are 
2400bps no parity, 8 data bits, and
1 stop bit. The implementation of this will be to deliverICLID data to a Personal Computer attached to the
Appendix C-2Issue 1, March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone Systemphone for look-up of customer records and sub-
sequent processing by the individual answering the
telephone call.
A.Information from the Phone to the PCThe messages are provided from the 
keyset to
the connected PC are shown in the table below.
The formats of these messages are shown in thetable below.
These messages are transmitted from the KSU
to the phone and subsequently from the phone
to the data line as the appropriate events occur
within the system. Each event is separate and
does not require any history to be maintained. A
PC connected to the phone must be prepared to
accept and process any of these messages at
any time.The data is sent from the KSU to the 
keysetusing command FO. The 
keyset then takes the
data byte and sends it out to the PC at 2400
baud, no panty, eight data bits, and one stop bit.There is no handshaking in the 
keyset so the PC
must always be ready to receive the data sent
to it. The data is in the form specified in the ICLIDspecification.
ICLID GENERAL DESCRIPTION
B.Information from the PC to the PhoneThe ICLID phone allows information from a con-
nected PC to be used to simulate button depres-
sions internally within the phone. The characters
sent from the PC to the phone must be paced toprovide at least 
1OOms between characters
(500ms for DTMF pad depressions). The data
received from the PC is converted to keystroke
data. The data is received at 2400 baud, no
parity, eight data bits, and one stop bit. There is
no handshaking in the 
keyset receive. To allow
the 
keyset time to send the data to the KSU
character pacing of 1 
OOms is required. To allow
DTMF outgoing digits to complete, 500ms pac-
ing is required. The character received has bits
seven and eight striped off and is converted to
the key strokes as per the following chart. Time
must be allowed from the access of a CO line
before digits are sent out to the line. The follow-
ing table lists The ASCII characters and the
button depression they cause.
1Message TypeMessage Formatj  Size
/  
I. Caller informationliilm !  42I
, NXXXXXXXXXXXXXXX 1
XXXXXXXX(Cr)2. Call answered at this station.;  
2il(Cr)’  4
1  3. Caii answered at some other station.:  
Zii(Cr)4
i  4. Call abandoned.
4iitCr)4
5. Call completed at this station (on-hook).
Sli(Cr)6. Transferred ICLID call.j  
Giim /  4:
~xxxxxxxxxxxxxxxxxxxxx 
( Cr )j  -7. Recalled ICLID.
7iilDINNNNW j42/
xxxxxxxxx:xxxxxxx j
I
XXXXX(Cr)/
Note: ii = Two bytes used to identify a call for subsequent messages so that a PC will be able to identify current
call status for processing purposes.
N...N = This is the number received from the Central Office.
X...X = This is the name to be used for look-up purposes as delivered either from the Central Office or via the
number to name internal translation in the system.
Issue 1, March 1994Appendix C-3 
						

							ICLID GENERAL DESCRIPTION
STARPLUS @ s#‘D 4696
Digital Key Telephone System
II2E
)  MUTE 1  IOOms )  .
-.4
35 /
5
366
37 
1.7
38f8
9 2F 1  ON/OFF
1 OOms/
30H/W Error . 0
31,,1,
2
3
3B/ .I,3c
<
3D
=3E 1
>3F !
?
z. Normally the MSG button.
Normally the FWD button.
6. Normailv the DND button.‘. Normally the CONF button.
5.IMPLEMENTATION PLAN
The reference for this data delivery is the 
BellCoRespecification TR-TSY-000030 Issue 1 dated Novem-
ber 1988. Other specifications will be consulted as
they become available. In particular, the implemen-
tation of the multiple message format provided by
Northern Telecom must be examined for deviations
from the multiple message format definition in the
TR-TSY-000030 document.
The steps necessary to implement this are detailed
in the following sections.
A. 
ICLID KTlJ Display Phone
The ICLID KTU provides transmit, receive, and
ground data lines from the phone p-processor
which are used on command from the KSU to
output information. The use of this capability
would be to output the ICLID information to a PC
attached to the phone. Future use could be
made of this capability for low speed data pro-
vided to equipment attached to the phone.
Appendix C-4Issue 
1, March 1994 
						

							STARPLUS * SPD 4696
Digital Key Telephone System
ICLID GENERAL DESCRIPTION
6. Table Structures
aIncoming Number Table (per CO line)
co 4Received #
Received Name
Line
(14)(24)1 /
2 /!
I
3DateTime
CO Line(2)(2)
(2)!
1
I
.
...l
.
......
....0.n-l/
/  
n/
II/
b
Unanswered Call Table1
I
co :j
Received 
# IReceived I
Name /DateTime ~
CO Line
Line ~
l1 4, ’  (24) j(2)(2) /(2)
0 ~I
/  Oldest IndexI
2 ~/
I
Newest index i3/1I
/
4 ~1
cNumber to Name Translation Table
EntryReceived #Received Name
1:’
(14)(24)/  1
[ 2
*..
.
.
*
m..
:  
99 j
Issue 1, March 1994Appendix C-5 
						

							... . . .,.-...-.
PRODUCT NOTICES
COMMUNICATIONS
SYSTEMS