Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

							PRODUCT NOTICESTARPLUS DIGITAL SYSTEMS
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--I:Vodavi Communications SystemsPage 2 of 2
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							PRODUCT NOTICEPNOO16
Starplus Digital Systems
July 
18,1995
Voice Mail PC Speed Controi CommandAFFECTED PRODUCTS:
SP103-02, SP103-04, S?103-06. SP103-08. SP103-12, SP103-i6 (Starplus AVP
productsjSYMPTOM:
Voice maii performance seems to be sluggish. Voice mail performance is defined
as retrieving messages, leaving messages, 
navigatrng through a menu route action,
and general “slow” performance.
RESOLUTION:
PROCEDURE:If a certain keyboard combination is accidentally pressed, the system can be taken
out of iurbo or the high speed mode. If the [CTRL] 
[ALq [-] keys are inadvertently
pressed, 
this will place the PC in the standard or non-turbo mode.
Simultaneously press the 
[CTRL] + [ALT] + [+] keys. This will piace the PC in the
turbo or hign speed mode. The system is defaulted in the turbo mode.
Page 1 
of 1Vodavi Communications Systems 
						

							PRODUCT NOTICEPNOOI 8
Starplus Digital Systems
July 
l&1995Sequentiai Shorts
AFFECTED PRODUCTS:
14oo-oo. 1402-00. 1431-00, 1432-00,2831-00,2831-10,2831-20, 4832-00,4832-l 0
CONDITIONS:SYMPTOM:Digital telephone station port(s) become inoperative after 
-initial installation or after
an add/move/change.
Digital telephone station port(s) exhibit erratic operation after initial installation or
after an add/move/change.
The station battery feed circuit 
ihat interfaces digital telephones to station ports can
be sensitive to sequential shorts. A sequential short is a type of short that is of a
short duration. This type of short can occur when using a punch down tool on a live
slation circuit.
PROCEDURE:VCS recommends 
that every effort be made to install stations with power off.
Page 1 of 1Vodavi Communications Systems 
						

							PRODUCT NOTICEPNOOl9
Starplus Digital Systems
UPDATED: August 
2,1995Station ID Lock feature
AFFECTED PRODUCTS:Feature Package 3 
WN versrons 3.1 F and above.
SYMPTOM:A new feature has been added that allows station 
ID to be ‘iocked” into memory.
This feature is designed to prevent the loss of station programming that results when
a different station type is plugged into a port already designated as another station
type. Example: Station 101 is an executive telephone, the user unplugs station 101
and plugs in DSS unit, all button data for the executive telephone is now lost. The
Station 
ID Lock feature if enabled, will prevent this by not allowing the DSS unit to
come up.CONDITIONS:
PROCEDURE:This feature is availabie on 1428. 
2856. and 4896 with Feature Package 3 version
3.i E and above.
Once 
this feature is enabled, station ID programming changes require :hat the
station 
iock feature first be disabled. Plug the new device into the jack. The set will
automatically be identified. Enable the Station ID lock feature.
T’nis is programmable on a system wide basis and thefeature is disabled by default.
1.Enter the program mode from station 100. Diai “3226.
7L.Press the FLASH button and dial [OS].
3.Press button $8. The LCD will disolay:
4.Enter a one digit value on the keypad to enable/disable this feature.
O=disable
1 
=enable
5.Press the HOLD button to save the entry. Confirmation tone WI/I be heard.
Page 1 of 1Vodavi Communications Systems 
						

							k!!xx!i
VIIuAvlPRODUCT NOTICE
SPPNOOZS
Starpius Digital Systems
May 
20,1996Revision A
Connecting 
two 4896 systems together via T-1 circuits
AFFECTED PRODUCTS:
G96 SystemSYMPTOM:To 
ctarify connecrion requirements that are stated in the Technicai Manual (4850-02). 
Feierence page(s) 500-26, 500-27, and 500-31 in :he Technical Manual.
CONDITIONS:
- I
PROCEDURE:This notice only 
applies to multiple 4396 systems thar kviil be cxnected together via
T-1 
intetiaces.- _--- _The manual states that no 
CS’U k required wnen cqnnesting I 1896 sysx?s
tcgether.The statement should read:
If the
L896 svsiems are in the same cuiicing and are not physically located .mcrethan 
?tienry-five feet (25’) apart, no CSil 5 required to connect the systems Ycgether.if 
the A896 systems are more ihan twenppfive (25’) feet apart, not in ihe same
‘cuiidjng, cr are ~~tiiizing the 23 network ior ccnnezion.3 CSLi is required at Sorli
ends.
Tne CSiJ build out sliouid he acjusted accordingly via the procedure in the TecnnlcaiManual.
if :he 2896 system is being connected :o any Tilother rhan another ~iarolus -la95
system,a 
CSU is required.
Page 
1 of 1
\/o&vi CJmmunlcatlons Sys:ems- 7. ,-^n:. ?I_,,..-u.. 
						

							eLYx!i -
VOLlAVlPRODUCT NOTICE
SPPN0023Starplus Digital Systems
February 
2,1996Revision A
AFFECTED PRODUCTS:
SPD 612, 1428.2856, and 4896 Systems
SUBJECT:
UPDATES:
1.
- -
2.
4
b)
ci
d)
Software Version 3.1 jNew Software Release for 
Starpius Digital Systems
A change in administration programming has been ‘added to S/W version 3.1 j and
above. This change is as follows:
On 
672,1428,-and WX-systems, the station ID programming (Page B, button
1) has been changed. Station ID 7 now reflects a relay/sensor box and Station
ID 8 now reflects a 
DDIU unit. The compiete station ID map for all digital
systems is now:
[O] = ID0 Digital
[l] = ID1 DSS Map 1
[2] = ID2 DSS Map 2
[3] = ID3 DSS Map 3
[4] = iD4 DSS Map 4 (4896 only)
[5] = ID5 SLTiOPX
[S] = ID6 SLT w/ MSG
[7] = ID7 Relay/Sensor 30x
[8] = ID8 DOIU Unit
[9] = ID9 DSS Map 5 (4896 oniy)
In addition to the above programming change, the following information appiies to
S/W version 3.1 j and above:
The forward override code (5%) 
will allow an OHVO function to be performed at a
busy station that is busy forwarded.
The 300 baud rate function of the PC Interface mode (648) is not supported. 
Aiw2!/sselect 1200, 2400, or 4800 baud. Do not utilize 300 
bauc.Camp on ringing 
?o a station cannot be picked up via directed call pickup. The
current technical manual states that this can be done. (Page 400.18, Directed 
Call
PickupjThe CO transmit volume option will not function unless the handset receiver gain
option is enabled. The handset receiver gain option is programmed in FLASH 
C5,BUTTON 13.
Page 1 of 3
Vodaw Commrlnications Systems- - .___---**-A-‘- A- ----nd 
						

							PRODUCT NOTlCE. .
. .
STARPLUS DlGlTAL SYSTEMS
SPPN0023 -
e)Issue 2 of the Technical Manual inadvertently left out information regarding the RAN~‘%,Hunt Group feature that was added to 
FP3 software. This enhancement allows an
AC0 RAN to be directed to a hunt group to permit up to eight (8) callers to receive
the RAN announcement at a time. There can be up to four (4) RAN hunt groups in
the system.
Programming Hunt Groups:
1.At station 100, dial “3225.
2.Press the FLASH button and dial 30.
3.The button layout for Hunt Group programming is now as follows:
Entering hunt groups in announcement tables:
1HUNT GRcl”P GO
1.At station 100, dial “3225.
2.Press the FLASH button and dial 52.
3.Enter :he desired string of digits using the keypad. The order enr,y
is:TYPE 
;NUMBEg
illcc Port
PISLT Port
[31Hunt Group
INCEX NUMBER
[Ol-961CO Line
[loo-3151Siation Number
[458-4611Hunt Group
Page 2 of 3
Vodavi Cammunrcations 3yslems- . .--^-__I-- .-..___- -._, 
						

							-PRODUCT 
FjOTlCE
-. 1
STARPLUS DIGITAL SYSTEMS
SPPN0023
Conditions:
1.RAN hunt group pilot numbers are 458-461.
2.RAN hunt group numbers can be chained. together by placing the
RAN group number (458-461) as the last member in the desired
group.
3.Hunt group pilot numbers 458-461 are reserved exclusively for RAN
functions. Both guaranteed and regular RAN announcements can
be directed to a RAN hunt group.
4.Both guaranteed and regular RAN announcements can be directed
to a RAN hunt group.
- -5.RAN hunt groups are oilot type only and cannot be changed. Only-- SLT stations can be entered into these type of hunt grcups.A comprehensive RAM test has been added to the software. If this RAM test fails,
the red heartbeat LED will flash rapidly. If this rapid flashing continues for more than
5 minutes, the RAM test has failed.
If the RAM test fails, the problem is in the 
1400-00 Basic KSU, 2830-00/l 6 CPU,
4830-00 CPU, or the 4830-20 Memory Expansion Kit. On the 4830-00, verify the
following:
Check the seating of the memory expansion kit if installed.
If the memory expansion kit is installed, check that jumper J4 is 
installedbetween pins 1 
& 2.
9)Software 3.lj now supports disconnect supervision for ground start emulation of Tlcircuits. This was not available in previous versions of software. Disconnect
supervision is not supported for loop start emulation of 
Tl circuits.
h)When programming an SLT station for off hook preference, the following
sequence(s) should be entered:
01 
[l] LL to assign a specific line to choose. Where LL is the !ine number 01-36.
-or-01 
[3] G to assign a specific line to choose. Where G is the desired group number
1-7.Page 3 
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Vodaw Cammunications Systems_. -_. -.--___._ieJ-, - 
						

							lxxx -.
VO1uAV1
PRODUCT. NOTICE -
SPPNOO? *
Starpius Digital System
April 15, 
19s.Revision F
Software Version-3.2 Series
AFFECTED PRODUCTS:
SPD 612, 1428,2856, and 4896 Systems
SUBJECT:New Software Release for 
Starplus Digital Systems.UPDATES:
1.Incoming calls can now utilize trunk to trunk transfer. This was unavailable on
previous versions of S/W. EXAMPLE:
- -a)--StaTon-A an.Gers Incoming call on CO line 1.
b)Station A places CO iine 1 on hoid.
c)Station A answers second call on CO line 2.
d)Station A presses the [TRANS] button followed by pressing the button ior :he callon hold.
3h.Regarding the operation of the Database Administration software. Using ihedownload feature on a 4896 system,the DBA program 
(O.li and above) can
differentiate between the various card types instailed in the system. This 
‘wasunavaiiable on previous versions.
3.On SIW versions 3.23 and above, the conference operation has been enhanced.
Presently, if a conference master has one CO line on conference hold and 
isattempting to add a second CO line to the conference and receives busy tone or a
wrong number, the oniy way to drop the second line is to make the conference with
the busy line and remove it from the 
conference. The conference fearure ‘has been
changed to allow the conference master to access one of the CO lines on
conference hold. This will connect the master to 
ihe party they pulled off ofconference nold and drop the 
paq (busy/wrong numberj the master was taiking IO.
Page1of4Vodavi 
Communications Systems- _c7.-...-_-.-..-v-v_1 
						

							PRODUCT NOTICESTARPLUS DIGITAL SYSTEMS
Sf’PN0024
4.On S/W versions 3.23 and above, the LCR default table has been modified to
accommodate several new area codes.
Area codes: 
630,847,334,360,281, 520,970, 941,540,860,562,423, 441, 954,
541, 864,770, and 972.
These codes in the 3 digit leading l-table have been defaulted to select Route 0, 
11digits expected, and no 6 digit routing.
In addition, area code 441 has been defaulted to select Route 5, 
: 1 digits exoected,and no 6 digit routing.
r3.On SMl versions 3.23 and above, an enhancement to the Tl area has been added.
This enhancement gives the installer the ability to 
enabieidisable the receiving of
pulse dialing on 
Tl circuits.
a)Enter the programming mode.
b) Go to FLASH 06.
- -_-.- _cj Press-button 9.
d)Enter a 0 or 1 on the keypad. 0 will disable the receiving of pulse dialing, 1 willenable the receiving of pulse dialing.
ejPress the HOLD button to save the entry. A confirmaiion tone wiil be heard and
the LCD wiil uodate.
6.When utilizing the Caller ID feature in the 3.2 S/W series, it may be necessary to set
the 
ring delay timer to 4 seconds so that all of the caller ID information can be
received from the 
Telco. The ring delay timer is in Flash 40, Page A, Button 14.
7.It is recommended that ACD agent station not be deieted from an Xi2 group
through database administration when that station is in the unavailable mode. This
will cause the LCD to display unavailable even though the station is no longer 
partof the ACD group. The station can dial the 566 code to remove the message.
8.On software versions 3.24 and above, the Personaiized :&lessage operation has
been 
correc?ed and enhanced.
The station user can now press the pre-programmedPersonalized Message button
and 
dial a 2 digit message code. Valid codes that can be diaied during this coeration
are 00-l 0, 21-30.
This feature has been enhanced to allow the user to press this button and 
enter atwo digit code during a Silent Response operation. When receiving a Camp On or
OHVO call:
-Station A presses pre-programmed message button
-Station A dials two digit code 31-51 (DTMF digits are muted to current panyjOn software versions 3.24 and above, CO and intercom calls will 
new ring a station
using the Directory Dial feature. The station user must hang up from the 
DirectoryDial mode to answer the call.
‘Jodavi Commumcarions Systems,_ - - - - - .- ...- --.-,, ---