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Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
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SYSTEM PARAMETERS PROGRAMMINGSTARPLUS @ SPD 4896 Digital Key Telephone System 610.2SYSTEM FEATURES PROGRAMMING Programming Steps If the system is in the programming mode, continue using the program codes. If starting to program here,enter the programming mode. Refer to Sec. 600.2, Program Mode Entry (Key Station) If any System Features are to be changed: 1. Press FLASH and dial [05]. The following message is shown on the display phone:Description This section describes the procedures and steps necessary to program System Features. The buttons on the digital terminal are defined as shown below when entering the System Features programming area.,14AT-IN OL’ERRDE1 ,,i;.? 5 T ( PAGEWARNTOGE :;:_ (I ySAONGROUNONlJSC I*_,;,., 7 uLCSENABLE ,I t IAQXWHTOOGGS 0 aGWUP us- 10 PIOLEWEAER MODE I / FLEX iI / PRoG ‘ODE!BTN/FUNCTION/ DEFAULT jCUSTOMER /DATA FLASH05 1 1/ Attendant Override i 2/ Hold Preference j 3/ External Night Ring ; Executive Warning Tone I4 ! 5 1 Page Warning Tone I 6I Background Music j 71 LCR Enable j 8! Account Codes I / 9 / Group Listening i 10! Idle Speaker Mode I ,,Call Cost Display Feature j 12! Music On Hold / 13 ’ Handset Receiver Gain I 14 / Call Qualifier Tone OotionDisabled ! ISystem i Disabled 1 I I Enabled ! / Enabled i1 I Enabled j Disabled / Disabled i Disabled j Yes Disabled ’I I Enabled / Disabled j Disabled ’ 610-12Issue 1, &larch 1994
STARPLUS @ SPD 4896 Digital Key Telephone System SYSTEM FEATURES (Cont’d) A. Attendant Override Programming Steps If this feature is to be changed: 1. Press the AlTN OVERRIDE flexible button (Button #I). This feature will toggle on and off with each depression, and the display will update with each depression. lLED off = Attendant Override is disabled lLED on = Attendant Override is enabled 2. Press the HOLD button to save the entry. Confirmation tone is heard. B. Hold Preference Programming Steps If this feature is to be changed: 1.Press the HOLD PREF flexible button (Button #2). This feature will toggle on and off with each depression, and the display will update with each depression. * LED off = Exclusive Hold is preferred l LED on = System Hold is preferred 2. Press the HOLD button to save the entry. Confirmation tone is heard.SYSTEM PARAMETERS PROGRAMMING Description When this feature is enabled, it allows the attendant to override a busy station or a station in DND. Default: By default, Attendant Override is disabled. Related Programming: Refer to Sec. 610.5, Attendant Station Assignment for designating a sta- tion as an Attendant. Attendent overridkwill function ONLY when theAttendant station is imsigned 8 flex buttonas&gned as Attendant Override. Description The system may be programmed to have either Exclusive or System Hold preferred. If Exclusive Hoid is preferred, the user will press the HOLD button once for Exclusive Hold and twice for System Hold. If System Hold is preferred, the user will press the HOLD button once for System Hold and twice for Exclusive Hold. Refer to System Timer programming for recall times for both System and Exclusive Hold. Default: By default, Hold Preference is System Hold.Related Programming: Refer to- Sec. 610.1, System Timers for the System Hold Recall Timer and Exclusive Hold Recall Timer. issue 1, March 1994 61 o-1 3
SYSTEM PARAMETERS PROGRAMMINGSTARPLUS @ SPD 48% Digital Key Telephone SystemSYSTEM FEATURES (Cont’d) C. External Night Ring Programming Steps If this feature is to be changed: 1.Press the EXT NIGHT RING flexible button (Button #3). This feature will toggle on and off with each depression, and the display will update with each depression. l LED off = Ext. Night Ring is disabled l LED on = Ext. Night Ring is enabled 2. Press the HOLD button to save the entry. Confirmation tone is heard. D.Executive Override Warning ToneProgramming Steps If this feature is to be changed: 1.Press the EXEC OVER WARN TONE flexible button (Button #4). This feature wiil toggle on and off with each depression, and the display will update with each depression. l LED off = Executive Override Tone dis- abled lLED on = Executive Override Tone enabled 2. Press the HOLD button to save the entry. Confirmation tone is heard.Description When this feature is set to yes, it activates external night ring which produces a tone that is sent over all external page groups. When outside lines are marked UNA, ringing will activate a tone over exter- nal paging when an incoming call occurs on those lines during night service. Default: By default, External Night Ring is disabled. Related Programming: Refer to Sec. 610.9, Relay/Sensor Programming; Refer to Sec. 620.1, CO Line Programming for assigning UNA status to a CO Line(s). Description A Station programmable option allows stations to be designated as “Executive” stations with the ability to override and “barge-in” on other keysets engaged in conversation on a CO line. Prior to actual cut throughof the third party, a warning tone is presented to all parties notifying them of the “barge-in”. This warning tone however is a programmable op- tion, on a system wide basis, that either enables or disables the tone. When the tone is disabled no audible signal is presented to the parties to signal the “barge-in”. CAUTION: USE OFTHIS FEATURE WHEN THE EXECUTlVE OVERRIDE / WARNING TONE IS DISABLED MAY BE INTERPRETED AS I A VIOLATION OF.FEDERAL, STATE OR LOCAL LAWS, AND / AN INVASION OF PRIVACY. CHECK APPLICABLE LAWS IN /YOUR AREA BEFORE. INTRUDING ON CALLS USING THIS j FEATURE. Default: By default, Executive Override Warning Tone is enabled. Related Programming: Refer to Sec. 630.1, Executive Override. 61 O-l 4issue 1, March 1994
STARPLUS @ SPD 4896 Digital Key Telephone SystemSYSTEM FEATURES (Cont’d) E.Page Warning ToneProgramming Steps if this feature is to be changed: 1.Press the PAGE WARN TONE flexible button (Button #5). This feature will toggle on and off with each depression, and the display will update with each depression. l LED on = Page Warning Tone is enabled l LED off = Page Warning Tone is disabled 2. Press the HOLD button to save the entry. Confirmation tone is heard. I=.Background Music Channel Programming Steps If Background Music is to be enabled/disabled: 1. Press the BACKGROUND MUSIC flexible button (Button #6). This feature will toggle on and off with each depression, and the display will update with each depression. . LED on = Background Music is enabled . LED off = Background Music is disabled 2. Press the HOLD button to save the entry. Confirmation tone is heard.SYSTEM PARAMETERS PROGRAMMING Description Determines whether a page warning tone will be sounded over the Key Telephone speakers or exter- nal paging speakers, priorto a page announcement. Default: By default, Page Warning Tone is enabled. Related Programming: Referto Sec. 630.1, StationAttributes Programming for Paging Access and Page Group Assignments. Description The system can be programmed to allow stations to activate Background Music at their stations, in addi- tion to Music-On-Hold. A music source must be connected to the BGM/MOH connector on the CPrJ.Default: By default, the Background Music channel is enabled. Related Programming: Refer to Sec. 610.2, System Features Programming, Music On Hold for the Music-On-Hold assignment. Issue 1, March 1994610-15
SYSTEM PARAMETERS PROGRAMMINGSTARPLUS @ SPD 48s Digital Key Telephone SystemSYSTEM FEATURES (Cont’d) G. LCR Enable Programming StepsDescription If this feature is to be assigned: 1.Press the LCR ENABLE flexible button (But- ton #7). This feature will toggle on and off with each depression, and the display will update with each depression. l LED on = LCR is enabled l LED off = LCR is disabled 2. Press the HOLD button to save the entry. Confirmation tone is heard.This feature is available with optional software. If Least Cost Routing is to be used, it must be enabled here. Before enabling LCR, refer to the Least Cost Routing section and programming tables (Appendix A). When the tables have all been pro- grammed, you may then enable LCR for the system.After system initialization, a default LCR database is loaded into the LCR section of memory. Refer to Figure 675-8 DB Printout of LCR Default. Default: By default, LCR is disabled. Related Programming: Refer to Sec. 665.1, LCR i-1.Account Codes - Forced Programming Steps 1. Press ACCOUNT CODES flexible button (Button #8) to determine whether the use of Account Codes will be forced or optional. This feature will toggle on and off with each de- pression, and the display will update with each depression. * LED ON = Account Codes are forced * LED OFF = Account Codes are optional 2. Press the HOLD button to save the entry. Confirmation tone is heard.Description This feature is available with optional software. The system can force the use of account codes on all restricted calls.If forced account code option is enabled, then a stations Class of Service is upgraded to day COSI , night COSl, when the account code is entered. If forced account code option is disabled, then a stations Class of Service is not upgraded but the account code continues to be part of the SMDR record.Default: By default, the use of account codes is not forced but optional. Related Programming: Refer to Sec. 610.12, SMDR Programming 610-16 issue 1, March 1994
STARPLUS @ SPD 48% Digital Key Telephone SystemSYSTEM FEATURES (Cont’d) I.Group Listening Programming Steps If Group Listening is to be assigned: 1.Press the GROUP LISTENING flexible button (Button #9). This feature will toggle on and off with each depression, and the display willupdate with each depression. l LED on = Group Listening is enabled l LED off = Group Listening is disabled 2. Press the HOLD button to save the entry. Confirmation tone is heard.SYSTEM PARAMETERS PROGRAMMING Description All digital key terminals have built-in speakerphones. Station users may use the speaker to monitor a call while using the handset to converse with the outsideparty. This enables other people in the room to listento both parties in the conversation. Group listening is not available when the station is in the headset mode.Default: By default, Group Listening is disabled. J.idle Speaker Mode Programming Steps If the speaker mode needs to be assigned. 1.Press the IDLE SPEAKER MODE flexible button (Button #lo). This feature will toggle onand off with each depression, and the display will update with each depression. l LED on = 1st digit dialed is heard. * LED off = 1 st digit dialed is muted.Description This feature allows the system to determine whether the first digit dialed is heard over the digital key terminai speaker. This feature can be allowed or denied on a system-wide basis in programming. Default: By default, idle speaker mode is disabled. 2. Press the HOLD button to save the entry. Confirmation tone is heard. Issue 1, March 1994 610-17
SYSTEM PARAMETERS PROGRAMMINGSTARPLUS @ SPD 4896 Digital Key Telephone SystemSYSTEM FEATURES (Cont’d) K.Call Cost Display Feature Programming Steps If Call Cost Display Feature is to be enabled: 1.Press the CALL COST DISPLAY flexible but- ton (Button #ll). This feature will toggle on and off with each depression, and the display will update with each depression. l LED on = Call Cost Display is enabled lLED off = Call Cost Display is disabled 2. Press the HOLD button to save the entry. Confirmation tone is heard. L. Music On Hold Programming Steps If Music On Hold is to be disabled: 1. Press the MUSIC ON HOLD flexible button (Button #12). This feature will toggle on and off with each depression, and the display will update with each depression. l LED on = Music On Hold is enabled l LED off = Music On Hold is disabled 2. Press the HOLD button to save the entry. Confirmation tone is heard.Description This feature available with optional software.The Call Cost Display Feature provides a means for a user to view the approximate cost of each call made. This approximate.cost Will also be printed aspart of the SMDR record. The Call Cost Display will replace the call duration display when a call is made using LCR. This display is enabled in programming. _The cost information is programmable by selecting one of the 16 route list tables and one of the four timeperiods. This allows the user to program four sepa- rate costs based on the time of day for each of 16 routes. The costs entered in the tables will be a costfor one minute, however, costs are calculated using a l/l 0th of a minute value. These costs are rounded down and are based on the start time of the call, evenif the call extends into a different time period. The SMDR printout will contain a cost calculated using a l/lOth of a minute increment, however the station display will update approximately every 30 seconds. The user must use LCR to get the call cost display. Default: By default, the Call Cost Display Feature isdisabled. Related Programming: Refer to Sec. 610.2, System Features Programming, LCR Enable. DescriptionA music source, when connected to the system, provides music to all lines on Hold, parked calls, transferred calls and calls waiting to be answered by Automatic Call Distribution (ACD) or Uniform Call Distribution (UCD). This feature can be allowed or denied on a system-wide basis in programming. Default: By default, Music On Hold is enabled. 610-18 Issue 1, March 1994
STARPLUS @ SPD 4896 Digital Key Telephone SystemSYSTEM FEATURES (Cont’d) M. Handset Receiver Gain Programming StepsDescription If Handset Receiver Gain feature is to be enabled: 1.Press the HANDSET RECEIVER GAIN flex- ible button (Button #13). This feature will tog- gle on and off with each depression, and the display will update with each depression. l LED on = Handset Receiver Gain is en- abled l LED off = Handset Receiver Gain is dis- abled 2. Press the HOLD button to save the entry. Confirmation tone is heard.The Handset Receiver Gain adjustment feature pro- videsthe user with a flexible button that allows the user to increase/decrease the receiver volume on his handset while on a CO call or intercom call. While on a CO or intercom call, the user can depressthe Handset Receiver Gain button. This flex button LED will illuminate. The user can then dial a number from O-9, where 0 is the minimum setting and 9 is themaximum setting. If the userwishes, he can depress his [#] digit to increment his volume, one setting at a time, or his [%] digit to decrease his volume, one setting at a time. The top line of the LCD display will display his present volume setting while the flex button is active. The user then depresses his flex button a second time when he has completed settinghis volume and the LCD display will return to the normal CO or intercom display and the flex button LED will extinguish.SYSTEM PARAMETERS PROGRAMMING *A flex button can be programmed to decrease the Handset Receiver Gain using the code [638]+[*].l Another flex button can be programmed to in- crease the Handset Receiver Gain using the code [638]+[#].l A flex button can also be programmed to have a certain volume setting using the code [638]+jIthru 91.Default: By default, the Handset Receiver Gain feature is disabled. Issue 1, March 1994 61 O-1 9
SYSTEM PARAMETERS PROGRAMMINGSTARPLUS @ SPD 4896 Digital Key Telephone SystemSYSTEM FEATURES (Cont’d) N.Call Qualifier Tone OptionProgramming Steps If the Call Qualifier Confirmation Tone is to be en- abled: 1.Press the CALL QUALIFIER TONE OPTION flexible button (Button #14). This feature will toggle on and off with each depression, and the display will update with each depression. l LED on = Confirmation tone is enabled l LED off = Confirmation tone is disabled 2. Press the HOLD button to save the entry. Confirmation tone is heard. Description This feature is associated with the ACD Call Qualifiercode and determines if a confirmation tone will be heard after the ACD Call Qualifier code is dialed. TheACD Call Qualifier code will permit up to 12-digits to be entered, however only the first four digits are provided for in the SMDR record. Default: By default, the Call Qualification Confirma- tion tone is disabled. 61 O-20Issue 1, March 1994
STARPLUS @ SPD 4896 Digital Key Telephone SystemSYSTEM PARAMETERS PROGRAMMING 610.3ADDlTlONAL SYSTEM FEATURES PROGRAMMINGProgramming Steps If the system is in the programming mode, continue using the program codes. If stating to program here, enter the programming mode. Refer to Sec. 600.2, Program Mode Entry (Key Station) If any System Features are to be changed:Description This section describes the procedures and steps necessary to program System Features. The buttons on the, digital terminal are defined as shown below when entering the System Features programming area: 1. Press FLASH and dial [06]. The following message is shown on the display phone: A.Privacy Release Tone OptionProgramming Steps If the Privacy Release Tone is to be changed: 1. Press the PRIVACY RELEASE TONE OP- TION flexible button (Button #l). The follow- ing message is shown on the display phone:Description Privacy is insured on all communications in the system. If desired, the customer may elect to disablethe Automatic Privacy feature, thus allowing up to three other stations to join in on an existing CO Line conversations. BARGE IN WARN TONE O-1ENABLED 2. Enter a one-digit value on the dial pad to enable or disable the conference tone. - [0] = Disabling of conference tone - [l] = Enabling of conference tone 3. Press the HOLD button to save the entry. Confirmation tone is heard. Display stations will continue to receive the 1 “CONFERENCE” display regardless of the / warning tone setting. I Disabling of the privacy fssturs may be limited by federal, state or local law, so check the relevant laws in your area before disabling1 privacy. -lPer CO Line Option: This feature allows each CO line to be individually programmed for privacy. This feature is useful for maintaining security on such lines as Data lines, Private lines, or special circuits requiring privacy. If privacy is disabled on a CO line then, while in use, another station may enter the conversation simply by pressing the CO line button. A programmable warning tone is pre- sented to all parties prior to actual cut-thru. The station attempting to enter the conversation must also have privacy disabled. * Per Station Option: Each station may be pro- grammed to give the station the capability to join an existing conversation simply by pressing the CO line button that is in use. A programmable warning tone is presented to all parties when the station enters the conversation. The CO line must also have privacy disabled to allow the cut-thru. Default: By default, the Privacy Release tone is enabled. Issue 1, March 199461 O-21