Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

							STARPLUS  SPD 4696
Digital Key Telephone System SLT FEATURE OPERATION
Table 310-l SLT Numbering Plan
I100-195
j420 Do
						

							SLT FEATURE OPERATION
STARPLUS @ SPD 4696
Digital Key Telephone System
takes precedence over any other message and can be cleared by the supervisor by
pressing his “HELP” button.
At the time the supervisor receives a “HELP’
request, he can press his “HELP” flex button
followed by his override feature button to
bridge onto the ACD group members call. The
“HELP button will place an intercom call to
the station requesting “HELP”. The “HELP”
message will be cleared after the supervisor’s
“HELP” button is depressed. In addition, the
“HELP” message will be cleared if the agent
was on a call and went back on hook before
the supervisor could respond. In this case, the
“HELP’ message will be converted to a mes-
sage wait indication.
Conditions:
e Up to five messages can be left at any
supervisor station.
* The supervisor can cancel the “HELP” re-
quest signal by depressing his flashing
“HELP” button. In addition, a call will be placed to the agent requesting “HELP”. If
the agent is on a call, the supervisor can
press his barge-in button to monitor the call
or give assistance on the call.
C. ACD Available/Unavailable  Mode
If you are a ACD agent, you may place your
station in the Available mode to receive ACD
type of calls or you may place your station in
the Unavailable mode to block ACD type calls
from ringing your station.
To go Available:
1.Dial [566] on the dial pad. Confirmation tone
will be heard through the handset. You may now receive ACD calls.
To go Unavailable:
1.Dial [566] on the dial pad. Confirmation tone
will be heard through the handset. You are now blocked from receiving ACD calls.
310.4CALL BACK
You call a busy station and receive busy:
a. Briefly depress and release the hookswitch.
b. Dial 
[622] on the dial pad.
c. 
fieplace handset.
Only one Call  Sack request can be left at a  /Station; the second request will convert to /Message Waiting Request
310.5CALL FOR WARDING
To call forward calls to another station:
a. Lift handset.
b. Dial [640] on the dial pad.
c. Skip Step c. for immediate forwarding, other- wise dial the appropriate code:
- [7] = Call Forward No Answer
- [8] = Call Forward Busy
- [9] = Call Forward Busy/No Answer
- [*] = Call Forward Off-Net (via speed dial)
d. Dial the three-digit extension number or speed bin number where calls are to be forwarded.
Confirmation tone will be heard.
e. Replace handset.
To Remove Call Forwarding:
a. Lift handset.
b. Dial  [640] on the dial pad or  [662] on the dial
pad. Confirmation tone will be heard.
c. Replace the handset.
310.6  CALLING STATION TONE MODE OP-
TION
Allows a calling station to override a called key
station’s 
H or ?’ intercom switch setting.
When placing a call to a key station and Tone ringing
is desired:
a. Dial [6#] on the dial pad.
b. Dial three-digit station extension (call tone rings
station).
310.7 CAMP-ON
After receiving intercom busy tone:
a. Briefly depress and release the hookswitch.
b. Dial [620] on the dial pad. When the called party
answers, consult with them.
While on a CO line you receive a Camp-on warning tone through handset:
a. Choose desired call (hang up on present  
call
and take the new one, or ignore the Camp-on
signal). (also see Personal Park)
310.8CALL PARK (System)
To place an outside call on hold and consult with,
page, or call an internal party before transferring the
outside call.
While connected to an outside line:
a.
b.
C.
Depress and release the hookswitch. The caller
is put on Exclusive hold.
Dial parking location (430 to 437) on the dial
pad. Confirmation tone is heard.If you hear busy tone, depress and release the
hookswitch and dial another parking location.
Retrieving a Parked Call
a. Lift handset.
31 o-4Issue 1, March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemSLT FEATURE OPERATION
b. Dial a pound [#] on the dial pad.
c. Dial parking location (430 to 437) where the callwas parked.
310.9 CALL TRANSFER:
Making an Unscreened Transfer a. Briefly depress and release the hookswitch.b. Dial desired intercom number.
c. Hang up to complete the transfer.
Making a Screened Transfer: a. Briefly depress and release the hookswitch.
b. Dial desired telephone number. Announce the
call.
c. Hang up to complete the transfer.
310.10 CLEAR CALL FORWARD, DND, PER-
SONALIZED MESSAGES
SLTs can activate and cancel call forward by dialing
[640] on the dial pad and DND by dialing  [631] and
enable and cancel personalized messages by  
diai-
ing [633xx].
A convenient code [662] has been incorporated to
cancel either Call forwarding, DND, or Personalized Messages when the SLT user has forgotten which
code has been programmed on the phone
To cancel Call Forward, DND, Personalized Mes-
sages:
a. Lift handset. Notification tone will be heard.
b. Dial [662] on the dial pad. Confirmation tone will
be heard.
c. Replace the handset.
310.11CO LINE QUEUING
a. Dial outside line access code. Receive busy
tone.
b. Briefly depress and release the hookswitch.
c. Dial 
[62i] on the dial pad. Confirmation tone is
heard.
310.12 CONFERENCE
You may set up a conference of 1 external and  1
other internal station.
a. Lift handset.
b. Make outside call.
c. Briefly depress and release the hookswitch to put the call on hold.
d. Dial number of internal station you wish to add.
e. When that station answers, briefly depress and
release the hookswitch again and all 3 parties
will be connected.
310.13  CONFERENCE WITH PERSONAL
PARK
While connected to an outside line:
a. Depress the hookswitch momentarily. Intercom
dial tone is heard.
b. Dial 
[438] on the dial pad. (1st call is placed in
personal park).
c. Dial desired number for 2nd call.
d. Depress the hookswitch momentarily. intercom dial tone is heard.
e. Dial  
[664] on the diai pad. Ail three parties are
conferenced.
f. Hang up to terminate conference.
310.14DIRECT OUTSIDE LINE ACCESS
a. Lift handset.
b. Dial access code (9, 81 - 87) on the dial pad.
c. Dial desired telephone number.
310.15DIRECTED CALL PICK-UP
Upon hearing an unattended telephone ring:
a. Lift handset.
b. Dial [#I] on the dial pad.
c. Dial station number of ringing telephone. You will be connected to intercom, incoming, 
recail-
ing or transferred outside line.
310.16DO NOT DISTURB
Activating Do Not Disturb:
a. Lift handset.
b. Dial [631] on the dial pad.
c. Replace handset.
To cancel Do Not Disturb:
a. Lift handset.
b. Dial  [631] on the dial pad or  [662] on the dial
pad.
c. Replace handset.
310.17
PBX/CENTREX  TRANSFER  (Flash
Command to CO Line)
To initiate a PBX or Centrex Transfer command from
an SLT.
While connected to a PBX or Centrex line:
a. Briefly depress and release the hookswitch. Intercom dial tone will be heard.
b. Dial  
[660] on the dial pad. A Flash command
will be presented to the PBX or 
Centrex line.
c. PBX or Centrex studder tone wiii be heard. Dial
number of desired extension.
d. Replace handset to complete transfer.
Issue 1, March 1994
31 o-5 
						

							SLT FEATURE OPERATION
STARPLUS @ SPD 4896
Digital Key Telephone System
310.18GROUP CALL PICK-UP
Upon hearing an unattended telephone ringing:
a. Lift the handset.
b. Dial [#O] on the dial pad. You will be connected
to intercom or transferred or recalling outside
line call.
You must be in the same pickup group.
310.19PLACING CALLS ON EXCLUSIVE
HOLD
While connected to an outside line:
a. Briefly press and release the hookswitch. (Callis placed on Exclusive Hold).
To retrieve the call:
a. Press and release the hookswitch again.
310.20HANDSET RECEIVER GAIN
This feature allows an SLT user to increase/de- crease the handset volume while on a CO or inter-
com call.
While on a CO or intercom call:
a. Hookflash and dial the Handset Receiver Gain
code 
[638] on the dial pad.
b. Dial a one-digit entry [0] through  
[9] on the
(O=lowest, 9=highest) on the dial pad,
or
Press the [#] to increase or [g] to decrease the
gain, one level at a time.
c. Hookflash again to return to call.
d. Repeat above procedures, if necessary. e. Replace the handset to end the call.
310.21INTERCOM CALLING
a. You will hear ringing if called station is in the “T
answering mode; or two bursts of tone if called
station is in the 
“H” or “P” position.
b. Lift the handset.
c. Dial the three-digit intercom number:
- 100-l 95 for  Starplus SPD 4896 system
d. Converse after the two tone bursts stop.
e. Replace the handset to end the call.
Answering an Intercom Call a. Lift handset to converse.
b. Replace handset to end call
310.22LEAST COST ROUTING
This feature is available with optional software.
To place an outside call when LCR has been en-
abled in the system:
a. Lift the handset.
b. Dial [9] on the dial pad. c. Dial the desired seven-digit telephone number
(i.e.: 1+ area 
code+7-digit number).
d.  Wait for an answer, then converse.
If all lines available to you are busy, remain off-hook
for four seconds to automatically be queued onto
LCR for an available line.
If an LCR Queue Callback has been activated: a.  When telephone is signaled, answer the call.
b. Desired telephone number will automatically be
re-dialed.
Only one LCR Queue Cali Back req uest may beinitiated by a  station When a second  request ismade, the  first request is  canceled
If an LCR Queue Callback has been activated and
you wish to cancel that callback request:
a. Dial the LCR Gueue Cancel code, 
[626] on the
dial pad.
b. Replace the handset.
310.23MESSAGE WAITING
Leaving a Message  Waiting Indication
a. Lift handset.
b. Dial the desired intercom station. Receive no
answer, or DND tone.
c. Briefly depress and release the hookswitch. d. Dial 
[623] on the dial pad.
e. Replace handset.
Answering a Message  Waiting Indication.
Your message waiting lamp is flashing:
a. Lift handset.b. Dial  
[663] on the dial pad. Station that left the
message will ring.
Oniy SLT’s equipped with message waiting lampwili have access to this feature. OPXstations do ;not have message waiting capability.
310.24 OFF-HOOK PREFERENCE
If your phone has been programmed for Off-Hook
Preference, you will hear outside line dial tone when
lifting the handset.
When this operation is enabled, you may not have access to all features contained in this User Guide.
However, consult your  Centrex or PBX User’s Guide
for additional features you may have.
310.25PERSONALIZED MESSAGES
Each station can select a pre-assigned message to
be displayed on the LCD of any Key Telephone
calling that station. To select one of the ten available messages:
a. Dial [633] on the dial pad.
31 O-6Issue 1,  March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone System SLT FEATURE OPERATION
b. Dial the two-digit code for the message which
will appear.
- [00] = clears message
- [01] = ON VACATION
- [02] = RETURN AM
- [03] = RETURN PM
- [04] = RETURN TOMORROW
- [05] = RETURN NEXT  WEEK
- [06] = ON TRIP
- [07] = IN MEETING
- [08] = AT HOME
- [09] = ON BREAK
- [10] = AT LUNCH
This feature is not available to the attendants)./
c. Replace the handset. (Activating DND or Call
Forwarding cancels selected message.)
310.26
PAGING
a. Lift handset. b. Dial the two-digit paging code.  Wait for page
warning tone
- [70] = All Call  - Internal & External
- [71] = Internal Zone  1
- [72]= Internal Zone  2
- [73] = Internal Zone  3
- [74] = Internal Zone 4
- [75] = Internal All Call
- [76](O) = External All Call (All Ext Zones)
- [76](Z) = External Zones 1-7)
c. Speak in normal tone of voice to deliver mes-
sage.
Stations off-hook or in DND will not hear the internal
page announcement.
When making a Zone Page or All Call Page and
the zone is busy, the page initiator will receive
You will then hear 
a warning tone and can make
d. Deliver page in normal tone of voice.
e. Replace handset to terminate page.
310.27 MEET ME PAGE
To request another party to meet you on a page:
a. Dial the desired two-digit or three-digit paging
code.
b. Request that party meet you on the page.
c. Do not hang up: wait for the requested party to answer. As soon as the paged party answers
and is connected to you, the page circuit is
released.
Answering a Meet Me Page
a. Go to the nearest telephone and dial [77] on the
dial pad. 
You will be connected to the patty that
paged you.
310.28
PERSONAL PARK (Flip-Flop)
While connected to first call: a. Depress the hookswitch momentarily. Intercomdial tone is heard.
b. Dial  [438] on the dial pad. (call is placed in
personal park).
c. Dial desired number for 2nd call.
d. Depress the hookswitch momentarily. Intercom
dial tone is heard.
e. Dial  [438] on the dial pad. (1st call is returned
and 2nd call is placed in personal park.
The user can alternately connect to the other callby doing a hook-flash and dialing [438] as many ,
times as necessary.
310.29PROGRAMMING YOUR NAME INTO
THE LCD DISPLAY
Every SLT extension has the capability to program
the users name so that people using display tele- phones will see the name instead of the station
number.
a. Lift handset.
b. Dial [690] on the dial pad.
c. Enter your name (up to 7 letters) using the
uattern shown below.
/ A=21
j B  =22
/ C  =23
; D=31
E =32
F =33
G =41
H =42
I =43
J =5i
K =52
L =53
M=61 i1 =I#
N =62 j2 =2#
0=63;3=3#
P =71 !4=4#/
Q=745=5#
R =72
s =73
T =81
U =82
V =83
w =91
x =92
Y =93
z =94 6 
=6#
7 =7#
8 =8#
9 =9#
0 =O#
Space =11
: =I2
- =i3
’ =14
_,
“=Ol 1
, =02
? =03 i
I=04
! =*1
$i =*2
& =*4
* -*#
( =#I
) =#2
+ =#3
= =#4
# =##
d. Press the hookswitch to complete the program-
ming process.
Issue 1, March 199431 o-7 
						

							SLT FEATURE OPERATlON
STARPLUS @I SPD 4696Digital Key Telephone System
310.30
STARON SPEED DIAL
a. Lift handset.b. 
Dial‘[668] on the dial pad.
c. Dial desired station speed bin number (00-I 9).
310.31STORING STATION SPEED NUM-
BERS
a. Lift handset.b. Dial 
16611 on the dial pad.
c. Dial desired station speed bin number (00-l 9).
d. Dial telephone number you wish to store.
e. Briefly depress and release the hookswitch.
(Confirmation tone is heard.)
310.32SYSTEM SPEED DIAL
a. Lift handset.
b. Dial 
[668] on the dial pad.
c. Dial desired system speed bin number (20-99).310.33UNIVERSAL NIGHT ANSWER (UNA)
Upon hearing an incoming signal:
a. Lift handset.b. Dial the UNA access code 
[#5] on the dial pad.
You will be connected to ringing outside line.
310.34UCD AVAILABLE/UNAVAILABLE
If you are a UCD Agent, you may place your station
in the Available mode to receive UCD type of calls
or you may place your station in the Unavailable
mode to block UCD type of calls from ringing at your
station.To go Available:
a. Dial [566] on the dial pad. You may now receive
calls.To go Unavailable:
a. Dial [566] on the dial pad, You are now blockedfrom receiving UCD calls.
31 O-8Issue 1, March 1994 
						

							STARPLUS @ SPD 48%Digital Key Telephone System
AlTENDANT FEATURE OPERATION
SECTION 320
ATTENDANT FEATURE OPERATION
320.1INTRODUCTION
The 
Starplus Digital Key Telephone System has a
wide variety of features and flexible programming,
allowing each telephone user to program his/her
telephone to meet his/her own individual needs.
This section of the manual contains the operating
instructions for Attendant Key Telephone user(s)
and includes an illustration of the 
34-button digital
key telephone used in the 
Starplus Digital Key Tele-
phone System and description of the keys on the
telephones and their functions. It is intended that thissection be used in conjunction with the Station Op-
eration section to provide step-by-step instructions
for operating the Attendant(s) Digital Terminal(s) in
the system. Visual and audible cues which accom-
pany the various steps in the operation of the fea-
tures are also included.
Literature similar to these operating instructions hasbeen prepared for use by the customer in the form
of an Attendant Users Guide.
320.2
A-ITENDANT KEY TELEPHONE STA-
TION FEATURES
Each 
Starplus Digital Key Telephone System pro-
vides the following keys, indicators and features:
HANDSET AND SPEAKER are located at the left
side of the front panel. A handset is provided to allowconfidential conversation when desired. Lifting the
handset from its cradle (going off-hook) disengages
the station’s built-in speaker.
The speaker is located directly below the center
portion of the handset. The station may be operatedwith the handset on-hook. When this occurs, audio
is transmitted to the station user through the station’s
speaker.CAMP-ON (flex) button enables you to alert a
busy party that an outside line is on hold and
waiting for them. A flex button must be assignedto use this feature.
LINE QUEUE (flex) button allows you to queueonto an outside line when all lines in a group
are busy. Your station is placed in queue await-ing a line in the same group to become avail-
able. A flex button must be assigned to use this
feature.CALL BACK 
(f&j button allows you to initiate
an automatic call back request to another busy
station. As soon as that station becomes idle,
the station that left the call back request is
signaled. A flex button must be assigned to usethis feature.
PICK UP (flex) button allows you to pickup a
tone ringing intercom call, transferred, incom-
ing, or recalling outside line call to a specific
unattended station either by group or directed
call pick-up.MSG WAIT (MESSAGE 
WAIT) (flex) button
allows you to initiate a message waiting indica-
tion at stations that are busy, unattended, or in
Do Not Disturb. Message Waiting Callback re-
quest left at your station will indicated by a
flashing Msg Wait LED.
FWD (CALL FORWARD) (flex) button allows
you to forward your calls to another station.
DND (DO NOT DISTURB) (flex) button allows
the user to place his/her telephone into a Do
Not Disturb mode to eliminate incoming outsideline ringing, intercom calls, transfers and pag-
ing announcements. 
The station in DND can
use the telephone to make normal outgoing
calls. On Attendant stations, this button be-
comes the system Night Mode button. A flex
button must be assigned to use this feature.
CONF (CONFERENCE) (flex) button is used toestablish and build conference calls.
FIXED FEATURE BUTTONS:
HOLD button enables you to place an outside
caller on hold.
TRANSFER (TRANS) button is used to transferan outside call from one station to another.
FLASH button is used to terminate an outside
call and restore dial tone without having to hangup the handset. It is also used to transfer calls
behind a PBX or Centrex within those systems.SPEED button provides you with access to
speed dialing, save number redial and last
number redial. This button is also used to ac-
cess speed dial and flex buttonprogramming.
MUTE button allows you to switch the built-in
microphone on or off when using the speaker-
phone, or the handset microphone when using
the handset. A flex button must be assigned to
use this feature.Issue 1, March 1994320-l 
						

							AlTENDANT FEATURE OPERATlON
STARPLUS @ SPD 4696
Digital Key Telephone System
ON/OFF button enables you to make a teiephone
call without lifting the handset. it turns the telephoneon and off when using the speakerphone.
OUTSIDE CALLS are announced by a tone signal
repeated every 3.2 seconds. The corresponding out-side line indicator will flash slowly.INTERCOM CALLS can be tone ringing or voice
announce. if it is voice announced, the receiving
station will receive 2 bursts of tone prior to the
announcement. if it is a tone ringing call, the 
receiv-ing station will hear a tone ring every 2.4 seconds.
Figure 320-l Attendant Display Terminal
320-2Issue 1, March 1994 
						

							STARPLUS @ Sf’D 4696
Digital Key Telephone System
A-ITENDANT FEATURE OPERATION
Table 320-I Attendant Numbering Plan
j100-195
143 [C]
I438
( ~[vl
’45 ]H]499
55 WI
155 [U]
i56 [U]
/566
j567 55 [U]
/570 [BB]
j571
’572 55 [U]573
574
575
576
577
578
6# [XXX]
68601
602
603
604
620
621
622
623
624
625
626
627
628
631632
633+[ZZ]
633+[00]634
635
636 [XXX]
638+[0]
FWD
P=VW+i71
Fw+ta1
W’-‘DI+Pl
[ FWD]+[++]641Station Intercom Numbers
Call Park Location O-7 (system)Personal Park
Voice Mail* Group Pilot Numbers O-7
Hunt Group Pilot Numbers O-7Modem via 
DISA access or transfer
ACD* Group Pilot Numbers O-9
UCD Group Pilot Numbers O-7
ACD’ Group Pilot Numbers lo-15
ACDYJCD Available/Unavailable
ACD*/UCD Calls in Queue Display
ACD* Call Qualifier
ACD* Agent 
Logout
ACD’ Agent Login
ACD* Group Member Status
ACD’ Agent Help Request
ACD’ Supervisor 
LogoutACD* Supervisor 
Login
ACD’ Supervisor Queue Status Display
ACD* Overflow Sta Available/Unavailable
Tone Mode Ring Option
Dial By Name
Attendant Override
Disable Outgoing CO Line Access
CO Line Off-Net Forward
Night Service
Camp-On
Line Queue
Call Back
Message Wait
Conference
Executive Override/Monitor Barge-in
LCR* Queue Cancel
Account Code* Enter
OHVO Enable
Do Not Disturb
Background Music
Personalized Messages
Clear Personalized Messages
Headset Mode
ICLID* Unanswered Calls Display
Station Relocate
Handset Receiver Gain w/display
All Call Forward
No Answer 
- Call Forward
Busy 
- Call Forward
Busy/No Answer 
- Call Forward
Off-Net 
- Call Forward
Release Button (Key and Attendants)
680690
691 [BB]
692
693
694
69570
7172
73
74
75
76 
PI76 
iP177
ai
a2
a3
a4
a5
86
a7
aa v-4
9
0
#O
#43[C]
#5[SPEED] 
W
[SPEED]+[x]
[SPEED]+[#]Dial Speed Directory
Name in Display Programming
Off-hook Preference Programming
Time 
& Date Programming
(1 st programmed Attendant)Directory List program code
Custom Message(s) program code
Distinctive Ringing
All Call Page (Internal 
& External)
Internal Page Zone 1Internal Page Zone 2
Internal Page Zone 3
Internal Page Zone 4
Internal All Call Page
External All Call Page (All Zones)
External Page Zones l-7
Meet-Me-Page Answer
CO Line Group 1(if 
LCR* is enabled)
CO Line Group 2
CO Line Group 3
CO Line Group 4
CO Line Group 5
CO Line Group 6
CO Line Group 7
All CO line Groups
(CO Line Off-Net Forward)
LCR* or CO Line Group 1(if 
LCR* is disabled)
Attendant
Group Call Pick Up (Key 
& SLT)Call Park Pickup (Key and SLT)
Universal Night Answer
Speed Dial Access
(00-l 9 Station) (20-99 System)
Save Number Redial
Last Number Redial
XXX = Intercom Station Numbers
W = Speed Dial Bin numbers
ZZ = Personalized Messages
_ -.BB = Button Number
U = 
ACD’ (O-15) or UCD (O-7) Group Number
C 
= Call Park Location O-7
H 
= Hunt Group Number O-7
V = Voice Mail* Group Number O-7
P = External Page Zone Number l-7
*Features available with optional software.
Issue 
1, March 1994320-3 
						

							ATTENDANT FEATURE OPERATIONSTARPLUS @ SPD 4696Digital Key Telephone System
320.3ANSWERING AN OUTSIDE CALL
a. Lift handset.b. Press slow flashing outside line button. (If your
telephone is programmed with Preferred Line
Answer, you may answer an outside line by
lifting the handset.)
320.4PLACING OUTSIDE LINE ON HOLD
a. if your system is programmed for Exclusive
Hold Preference, press HOLD button once for
Exclusive Hold and twice for System Hold.
b. If your system is programmed for System Hold
Preference, press HOLD button once for Sys-
tem Hold and twice for Exclusive Hold.
320.5ANSWERING A RECALLING OUT-
SIDE LINE
When an outside line has remained on hold for an
extended period of time, you will be reminded with a
recalling ring.a. Press outside line button flashing at very fast
rate.
b. Lift handset to converse.
320.6
All-ENDANT DISABLE OUTGOING
ACCESS
The attendant station can disable CO lines, prevent-
ing outgoing CO calls.a. Lift handset or press ON/OFF button.
b. Dial 
[602] on the dial pad. Confirmation tone is
heard.c. Depress the line button(s) of the CO tine(s) to
be disable. Confirmation tone is heard and the
CO Line Button(s) LED is flashing.
d. To re-activate the CO Line(s), repeat the steps
followed to disable it.
320.7A-ITENDANT OVERRIDE
If Attendant Override is allowed, Attendant(s) sta-
tions may override or call stations that are either
busy or in Do Not Disturb.
If the Attendant calls a station that is busy on a CO
call and wishes to alert them of a waiting call:
a. Press the pre-programmed* ATTN OVERRIDEbutton. Three short tone bursts will be pre-
sented to the called party.
b. After five (5) seconds, the station’s CO line will
automatically be placed on hold and the Atten-
dant will be cut-thru.
If the Attendant calls a station that is in Do Not
Disturb mode and wishes to alert them of a call;
a. Press the pre-programmed* ATTN OVERRIDEbutton. The station will be signaled with a
Camp-on tone.*Refer to Sec. 300.37, Flexible Button Assignment.
320.6
AlTENDANT RECALL
When an outside line has remained on hold for an
extended period of time, you will be reminded with arecalling ring.
a. Press outside line button flashing at a very fast
rate.
b. Lift handset to converse.
320.9DATA FEATURE
The Data Feature is a time division switched, point
to point data transmission capability which permits
simultaneous voice and data communications
(within the same system but not the same port). The
Data Feature offers the ability to transmit data infor-mation between personal computers, printers, plot-
ters, modems, CRT terminals, and main frame
computer ports.
To establish a Data call, a Digital Data Interface Unit(DDIU) is required to be connected to each data
communications device. Data information can be
switched through the system at speeds of 300,1200,
2400,4800,9600,19.2K and 38.4K baud asynchro-
nous.To establish a connection between two DDIU:
a. The first attendant dials the extension number
of one data unit. Dial tone is received and the
display will show the BAUD RATE.
b. The first attendant then dials the station numberof the second data unit. Confirmation tone is
heard. This connection will be maintained until
the first attendant dials the station number of
one 
DDIU followed by pressing the FLASH
button.To break down an established connection:
a. The first attendant dials one of the DDIU exten-
sion numbers
orPresses the DSS button for the DDIU.
b. Press the “FLASH” button. The connection is
removed.The first attendant can configure any 
DDIU by:
1.Dial the DDIU access code [637]-on the dial
pad.
2.Enter the three-digit extension number of the
DDIU. The display will show the BAUD rate
setting, the data length (8 or 
9), and the num-
ber of stop bits (1 or 2).To change the baud rate:
1.Press the “HOLD” button. Then enter the one-digit baud rate desired.
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320-4Issue l., March 1994