Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

							CUSTOMER DATA BASE PROGRAMMINGSTARPLUS @ SPD 4696
Digital Key Telephone SystemTable 600-l Default Values (Cont’d)
IFEATURE
j  ACD* TIMERS:
!  Ring Timer
MIT Timer
Over Flow Timer
Wrap-Up Timer
No-Answer Recall Timer
No-Answer Retry Timer
Guaranteed Message 
TimerUCD GROUP PROGRAMMING:
UCD Groups 
550-557Alternate UCD Group
Ovetflow Assignment
:Announcement Table(s) Entries
1
Select Page A
Select Page BUCD Groups (l-8)
Select Page A
Select Page BUCD TIMERS:
Ring Timer
MIT Timer
Over Flow Timer
Wrap-Up Timer
No-Answer Recall Timer
No-Answer Retry Timer
UCD RAN Announcement Tables
ACD* Event Trace
Event Record
Port #
ACD* GROUP PROGRAMMING:
ACD Groups 558-565
Alternate ACD Group
Overflow Assignment
Announcement Table(s) Entries
ACD Supervisor Programming
Select Page ASelect Page B
ACD Groups (558-565)
:
Select Page A:Select Page B
*Features available with optional software.PROGRAM
CODE
Flash 61
Flash 60Page A
Page B
Flash 61
Fiash 62Flash 63
Flash 64
Page APage BFLEX 
BUlTONButton 
1Button 2
Button 3
Button 4
Button 5
Button 6
Button 7
Buttons 1-8
Button 11Button 12
Button 13
Button 18
Button 19
Buttons l-8
Button 18
Button 19
Button 1Button 2
Button 3
Button 4
Button 5
Button 6
Button 
1Button 2
Buttons l-8
Button II
Button 12
Button 13
Button 74
Button 18
Button 19
Buttons i-8
Button 
18Button 19DEFAULT VALUE
60 sec.
60 sec.
60 sec.
04 sec.
000 sec.
30 sec.
70 sec.None
None
None
None
None
60 sec.
60 sec.
60 sec.
04 sec.
000 sec.
300 sec.None
Disabled
Port XlNone
None
None
None
None
800-8Issue 1, March 1994 
						

							STARPLUS @ SPD 4896
Digital Key Telephone SystemCUSTOMER DATA BASE PROGRAMMING
Table 600-l Default Values (Cont’d)
IFEATURE
IVOICE MAIL* GROUP PROGRAMMING:
VM Groups (l-8)
Alternate VM Group
Leave Mail Table entry
Retrieve Mail Table entry
Station Assignments
VM Leave/Retrieve Disconnect Tables
VM* In-Band Digits
VM* ID on Incoming CO Calls
Allow Call Forward to Voice Mail*
ALLOW/DENY 
& SPECIAL TABLES:
Allow Table A
Deny Table A
Allow Table B
Deny Table B
Special Table 1
Special Table 2
Special Table 3
Special Table 4
Area Code for Special Table 1
Area Code for Special Table 2
Area Code for Special Table 3
Display Tables
LCR* PROGRAMMING:
’
SDigit Routing Table
&Digit Routing Table
Exception Code Tab/e
Route List Table
Insert/Delete Table
Daily Start lime Table
Weekly Schedule Table
Route for 
5551212INITIALIZE DATA BASE PARAMETERS:
lnit System Parameters
lnit CO Line Attributes
Ilnit Station Attributes
lnit CO/Station Port Parameters
lnit Exception Tables
lnit System Speed
*Features available with optional software.PROGRAM
CODE
Flash 65
Flash 66
Flash 67
Flash 70
F!ash 75
Flash 80FLEX 
BUTTONButtons 
7-8
Buttons 9Button 
70Button 
17Button 12
Buttons 1-9
Button 
7Button 2
Button 
I
Button 2
Button 3
Button 4
Button 5
Button 6
Button 7
Button 8
Button 9Button 
IO
Button 11
Button 12
Button 1
Button 2
Button 3
Button 4Button 5
Button 6
Button 7
Button 8
Button 1
Button 2
Button 3
Button 4
Button 5
Button 6
iI
iDEFAULT VALUE 1
None
None
None
None
None
Enabled
Disabled
None
None
None
None
All Codes Allowed j
All Codes Allowed I
All Codes Allowed /
All Codes Allowed /
DefaultNone
Issue 
1, March 1994600-9 
						

							CUSTOMER DATA BASE PROGRAMMINGSTARPLUS @ SPD 4696
Digital Key Telephone System
Table 600-l Default Values (Cont’d)
FEATURE
hit 
LCR* Tables
lnit Entire System Database and Reset
hit ICLID” Parameters
lnit Directory Dialing Table
lnit Hunt Group Parameters
hit ACD* or UCD Group Parameters
hit VM” Group Parameters
System Reset
PRINT DATA BASE PARAMETERS:
Print System Parameters
Print CO Line Attributes
Print Station Attributes
Print CO/Station Port Parameters
Print Exception Tables
Print System Speed
Print 
LCR* Tables
Print Entire System Database
Print 
ICLlD* Parameters
Print Directory Dialing Table
Print Hunt Group Parameters
Print 
ACD* or LJ’CD Group Parameters
Print 
VM* Group Parameters
Abort Printing
*Features available with optional software.PROGRAM
CODE
Flash 85FLEX 
BUll-ONButton 7
Button 8
Button 9’
Button 
IO
Button 11Button 12
Button 73
Button 20
Button 
1Button 2
Button 3
Button 4
Button 5
Button 6
Button 7
Button 8
Button 9
Button 
IO
Button 11Button 12
Button 13
Button 20
IEFAULT VALUE
600-l 0
issue 1, March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemCUSTOMER DATA BASE PROGRAMMING
Other telephones connected to the system continue
to function normally.
600.3
PROGRAM MODE ENTRY (Data Ter-
minal or PC)
A data terminal connected to the RS-232C port on
the CPU or remotely through the on-board 1200
Baud Modem (future) can be used for database
programming.
When using a data terminal (ASCII or PC capable of
emulating an ASCII terminal) on-site or locally, to
program the System:
a. Press the 
iZJ key on the terminal.
b. Enter the password 
[VODAVI], and press return
again. Proper entry of the password will result
in the 
ADM> prompt. Proceed with program-
ming referring to Figure 600-l for terminal char-
acters that represent the 
keyset buttons. By
entering a 
[?] from the terminal, a HELP screen
will appear.
When entering the system remotely via a data termi-
nal, access to the on-board 1200 Baud Modem
(future) is accomplished by accessing Port 499
either through a direct ringing assignment or through
DISA or by being transferred to Port 499 by any
internal station.
Proper entry of the password will result in the 
ADM>prompt. Proceed with programming referring to Fig-
ure 600-l for terminal characters that represent the
keyset buttons. By entering a [?] from the terminal,
a HELP screen will appear, similar to that shown in
Figure 600-I.
Using the Remote Admin Key Definitions follow the
same steps and procedures to program the 
Starplus
Digitai Key Telephone System when using a terminal(as outlined in the following sections).
600.4
BEGINNING TO PROGRAM
Once the program mode has been entered via a
digital terminal or via an ASCII terminal, you may
proceed with programming by:
Sectionfor initialization instructtons.a. Press the FLASH button.
b. Dial the two-digit program code for the desired
data field.
c. Enter customer data.
d. To permanently store the entered data, press
the HOLD button. A burst of one second confir-
mation tone should be heard. If an interrupted
(error) tone is heard, re-enter the data starting
with step a.
e. Repeat from step a. until all data has been
entered into memory.600.5
INlTlALlZATlONThe system has been pre-programmed with certain
features which are called default data (Refer to Table
600-l). These features are loaded into memory
when the system is initialized.
The 
$&em should be initklized. when installed
of st any time the database has been comiptsd.Use the procedures below to return the system
database to default values:
a. Enter the programming mode.
b. Press FLASH button and dial 
[80].c. Press the System 
& Reset flexible button (But-
ton 
#8).d. Press HOLD button to initialize the system da-
tabase to default values. Confirmation tone will
be heard upon completion of the initialization
process.e. Repeat from step c. to return only parts of the
database to default values using the following
flexible buttons:
:
2 
wCOLNE*lltWJlES3 
ESTITK)N *llumREs
5 T) EKCEPTIONTASES
* YsYsEusFEEDwMsERs
r 1ft ] IS P ( DRECICRYDULTASES 1
--. . . ..
1F 14
ia 1s
I1 ” 16 1
J 
17
IK 18 ’
: 20
“I-eatures avarlabie with optional software.
Buttons l-7 DO NOT Initialize the database.
600.6CUSTOMER DATA WORKSHEETS
Before any attempt at programming is made, it is
strongly recommended that customer data work-
sheets be prepared (Refer to Appendix A). These
worksheets should become part of the permanent
record of customer programming. Refer to the fol-
lowing sections when preparing the worksheets.
600.7DATA BASE FIELDS
-The data fields are used to set system timers, deter-
mine central office line features and Key Telephone
features. When entering CO line data and station
data, be sure to enter the exact number of digits
specified. The data fields and features are further
described in the following sections.
Issue 1, March 1994600-I 
1 
						

							CUSTOMER DATA BASE PROGRAMMING
STARPLUS @ SPD 4696
Digital Key Telephone System
600.6
DATABASE UPLOAD/DOWNLOAD
ROUTINEThe Database Upload/Download database feature
provides a maintenance facility which permits the
user to download the database to a PC, when a
software change is made or when the system needs
to be initialized and re-programmed. In addition, the
routine will facilitate the programming of a database
on an in-house system which can be downloaded to
a PC and then uploaded to asystem in the field. After
the system maintenance is completed, the file savedin the PC can then be uploaded to the system.
.Atl trace modes (SMDR; lCLl5 Event,Mamknance Event Traces;etc,) MUSTbe turned
off batbe any download is ~erfmmed!
A.Using the PC to Upload/Download thru
Remote Administration
A Personal Computer must be connected to theRS-232C port on the Central Processor Unit
(CPU) on the 
Starplus SPD 4896 system that
can be used for database programming.
When entering the system remotely via a Per-
sonal Computer, access to the on-board 1200
Baud Modem (future) is accomplished by using
Port 499 either through a direct ringing assign-
ment, 
DISA or by being transferred to Port 499
by any internal station.
1.Connect one end of an RS-232C Serial cable
from the RS-232C connector on the Central
Processor Unit (CPU) of the SPD 4896 sys-
tem to the desired Comm Port on the PersonalComputer.
Pins 
2 & 3 on the Personal Computer end of theRS-232C serial cable MUST ba mvsrsed Pins 6% W MUST be jumpen& &gether fur properoperating of the upkaoYdownload routing.
2.Load a communication software package (i.e.
Procomm) into the Personal Computer. Make
the necessary changes to the following areas
of the communications package. Save these
permanent settings.
ITEMS TO CHANGEj
CHANGE /
Parameters: 
m + [P}j
Baud Rate
i2400 Baud,
I  N for Parity,/
:
8 Bits, I
1 Stop Bit j
SETUP OPTIONS: 
m + [S]Terminal Options:1!
I
Item C: Soft flow 
ctrl
(XON/XOFF)IO,,, /
Protocol Options:
I
Item A: Echo Locally
OFF ;
Item D: Character Pacing
i
0I
I
i Item E: Line Pacing
j  Item F: Pace Character
Item I: CR Translation (upload)
Item J: LF Translation (upload)
I  Item K: CR Translation
1  (download)
00
None
None
None
/  Item L: LF Translation
(download)
j PROTOCOL OPTIONS
/  General Protocol Options:None I
/  Item C: Abort xfer if CD lost
NO/  NOTE: Item C 
aooears in Procomm PlusI
/  Version 2.01 or higher
There should NOT be a pro&km downloading
from an StarplUS SP5 2666 system and uploadtngthat data file to a Starplus SP5 4696 system.
3.Press the m key on the PC. The following
display will be seen on the Personal Com-
puter monitor.
4896 
Digit.& Key-SyscernEng. Ver. 0.0711 3ATZ: 06/09/93TIME :13::2:59ZNTER PASSWORD:
4.Enter the password [VODAVI], and press the
m key again. Proper entry of the password
will result in the 
ADM> prompt. Proceed with
programming referring to Figure 600-l for
terminal characters that represent the 
keysetbuttons. By entering a 
[‘?I from the terminal, a
HELP screen will appear.
5.Enter the information on the following screen
capture.
6.Press the 13 + 3 keys. This will bring up the
log screen on the PC monitor. Enter a path forthe database file to be sent to or press 
igand the database file will be sent to the 
desti-
600-l 2
Issue 1, March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemCUSTOMER DATA BASE PROGRAMMING
nation shown in the communications package
default settings area.
in the PC. The UpioatWownload routine is only
7.On the PC, press the [Enter] key to begin the
downloading routine. Confirmation tone will
be heard when the database is completely
downloaded.
8.After the file is downloaded from the system
and no more data is seen on the screen, pressthe 
g + ?iJ keys again to turn the log file off.
9.Enter an “M” or a “,” and press the I= key.
10. On the PC, press the 
3 + [Xl keys. Press the
.ZZJ key to exit Procomm and return to the
DOS prompt.
The download file will contain a series of ASCII
strings which will contain a checksum at the end of
the string. The checksum will be verified when the
system receives the string back. An error in the
checksum will result in rejection of the string. In
addition an error message will be sent to the PC
when a string is received with an error. The user
must watch for no more data on the screen to deter-
mine when the transmission of the download file is
complete.The following is a list of strings and the order that
they will received in:
1.DB VERSION
i 2.
j  
SYSJIMERSi  3.
DB-VERSION14. 1
RELAY-BOX (1 thru 4)
5.;  NIGHT-MODE
6.I  HUNT-GROUP (450 thru 457)
7.
CO-LINE (I thru 48)
~  8.
’  STATION (100 thru 195)
’  9.
i  
KEYSET-BUTTONS (100 thru 195):
where equipped
/  10.i  
DSS-BUTTONS (100 thru 195) where
/  equipped
I  11.j  
UCD-GRP (550 thru 557)12./  ACD GRP (558 thru 565)I
13. !  
UCD-TIMERS!
I
i14.15. /  VOICE-MAIL-OUTPULSE
I
16. j  ALLOW-TABLE-A
/  17.. j  ALLOW-TABLE-B
/
j  18. j  DENY-TABLE-A
jI
i  19.DENY-TABLE-B
j  20.j  OFFICE-CODE TABLE
j  21./  AREA-CODE-TABLE
22. 1  
3-DIGIT-ROUTE-TABLEI
23.’  G-DIGIT-ROUTE-TABLE (table entry)1
24.EXCEPTION-CODE-TABLEI
j  25.ROUTE-LIST-TABLE (table entryj’
i  26.1 27.INS/DEL-TABLE (table entry)
DAILY-START-TABLE
i  28. j  WEEKLY-START TABLEI
/  29./  ROUTE-FOR-555-l 212I
I 30.!  SYSTEM-SPEED-BIN!
i31.jSTA-SPEED-BIN (station 100 thru 195) i
;  32.ISPEED-DIR (directory entry)/
I  33./  
ICLID-TRANS-TABLE (trans table entry) j
I  34.i  
ICLID-UAC-TABLE uac table entryI
:  35./  SPECIAL-TABLE
36.I  PORT TO-STATION
37.1  PORT-TO-CO-LINE/
38.j  STATUS-REQUEST
j  39. /  END-OF-FILE
Forward and backward compatibility is maintained.
If the file being uploaded from the PC contains less
information in a string than is required by the system
database, the system will maintain default informa-
tion in the area not covered by the string. If the file
being uploaded from the PC contains more informa-
tion in a string than is required by the system data-
base, the system will ignore the additional
information.
issue 1, March 1994600-l 3 
						

							CUSTOMER DATA BASE PROGRAMMINGSTARPLIJS @ SPD 4696
Digital Key Telephone SystemTo upload a database file:
1. On the PC, enter the following information
after the first 
ADM> Prompt. Then press thea&n>,ZNTER PROGRAM NOa5mm-kexiting admix...DATE: 
06/09/93 TIME: 13:25:11exiting rnainCenance utility...
2.On the PC, press the ijiiiJ + [C] keys to clear
the screen. Press the 
&iYjJ key to bring up the
upload screen. Enter an “A” to set the upload
as an 
ASCil upload file.
6.On the PC, press them + [X] keys. Press the
m key to exit Procomm and return to the
DOS prompt. .
7.After the upload DrOCedUre is completed. the
system MUST be reset for full activation of thedatabase programming to take effect.
3.This will bring up the ASCII upload file screen
on the PC monitor.
4.Enter the path for the file to be uploaded to thesystem and press the 
m key. The file will
now be uploaded to the system. Confirmation
tone will be heard at the completion of the
upload routine. If the 
,Enter key was pressed
during the download routine without a 
fiie-name entered, the default filename will be:
PCPLUSLOG.
If the PCPLUSLOG file is not renamed or deleted )
before the next download routine is performed, /
the downloaded information will append the 1
existing 
LOG fite instead of over-wn’ting itI
I
5.After the file is uploaded to the system, the
ADM> prompt will be returned to the PC moni-tor. Enter an “M” at the prompt and press the
rEnter] key.600-l 4issue 
1, March 1994 
						

							STARPLUS @ SPD 4896
Digital Key Telephone SystemTABLE OF CONTENTS FOR SECTION 610
SECTION 610SYSTEM PARAMETERS PROGRAMMING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 O-l
610.1SYSTEMTIMERS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .610-l
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.
L.
M.
N.0.
P.
CL
R.
S.System Hold Recall Timer
.............................................................61 O-2Exclusive Hold Recall Timer
..........................................................61 o-2Attendant
RecallTimer..................................................................61 O-3Transfer Recall Timer
....................................................................61 O-3PresetForward Timer..
..................................................................61 O-4CallForwardNo/Answer Timer..
....................................................61 O-4Pause Timer
..................................................................................61 O-5CallPark
RecallTimer...................................................................610-5
Conference/DISA Timer.................................................................61 O-6PagingTimeout Timer
...................................................................61 O-6CORingDetect Timer
...................................................................610-7
SLTDTMFReceiver Timer..
..........................................................61 O-7Message Wait Reminder Tone
......................................................61 O-8SLT Hook Flash Timer
...................................................................61 O-8SLT Hook Flash
Debounce Timer.................................................61 O-9SMDR
CallQualification Timer....................................................61 O-l 0Automatic CallBack Timer
..........................................................61 O-10Reminder Ring Timer..
.................................................................61 O-l 1ReleaseGuard Timer
..................................................................61 O-l 1610.2
610.3
610.4SYSTEM FEATURES PROGRAMMING
......................................................610-12
A.AttendantOverride.......................................................................61 O-1 3
B.HoldPreference..
.........................................................................61 O-l 3
C.ExternalNight
Ring......................................................................61 O-1 4
D.ExecutiveOverride WarningTone...............................................61 O-l 4
E.Page Warning Tone.....................................................................61 O-15
F.BackgroundMusic Channel.........................................................61 O-l 5
G.LCREnable
.................................................................................61 O-l 6
H.Account Codes
-Forced..............................................................61 O-l 6
I.GroupListening...........................................................................61 O-l 7
J.IdleSpeaker Mode.......................................................................61 O-l 7
K.CallCost DisplayFeature............................................................61 O-l 8
L.Music OnHold..............................................................................61 O-l 8
M.HandsetReceiver Gain..
..............................................................61 O-l 9
N.CallQualifier Tone
Option...........................................................61 O-20ADDITIONAL SYSTEM FEATURES PROGRAMMING..
.............................61 O-21
A.PrivacyRelease Tone Option
......................................................61 O-21
FLASHRATES(Programmable)..................................................................61 O-22
A.Incoming
COLineRinging...........................................................61 O-22
B.IncomingIntercomRinging..........................................................61 O-23
C.CallForward
................................................................................610-23
Issue 1, March 1994
61 O-i 
						

							STARPLUS @ SPD 4896
Digital Key Telephone System610.5
610.6
610.7
610.8
610.9
610.10
610.11610.12
610.13
610.14
610.15
610.16
610.17
D.Message Waiting..........................................................................
61 O-23ATTENDANT STATION ASSIGNMENT
.......................................................61 O-24SYSTEM TIME AND DATE
...........................................................................61 O-24PBXDIALINGCODES..
................................................................................61 O-25EXECUTIVE/SECRETARY PAIRS
...............................................................
61 O-25RELAY/SENSOR PROGRAMMING
.............................................................
61 O-26
A.Programmingrelay for External
Paging:
......................................61 O-27
B.Programming relay for RAN Starting.
............................................
61 O-27
C.Programmingrelay for Power Failure Transfer:
...........................61 O-28
D.Programming relay for Loud Bell Control*
.....................................
61 O-29
E.Programming relay for CO Line Control.
.................i.....................
61 O-30
F.Assign Relay/Sensor Interface Module to a station.....................-61 O-30
G.Program sensing circuit as a RAN Sensing (RAN END) circuit:. 
.61 O-3-l
BAUDRATE
ASSIGNMENTS
......................................................................61 O-32ACCESSCODES..
........................................................................................
61 O-33
A.
DISA Access Code.......................................................................
61 O-33
8.Database Admin. Password.........................................................61 o-34STATION MESSAGE DETAIL RECORDING (SMDR)
.................................61 o-35
A.SMDR Enable/Disable.................................................................
61 o-35
B.Long Distance/Local Assignment
.................................................61 o-35
C.Character Print Assignment
.........................................................
61 O-36
D.Baud Rate Display
.......................................................................61 O-36
E.SMDR Port Assignments.............................................................61 O-36WEEKLY NIGHT MODE SCHEDULE
..........................................................61 o-37
A.Automatic/Manual Operation
........................................................61 o-37
B.Day of Week programming..........................................................
61 O-37DIRECTORY DIALING
..................................................................................61 O-38FLEXIBLE CARD ASSIGNMENTS
...............................................................61 o-41HUNT GROUPS
............................................................................................
61 O-42
A.Hunt Group Programming
............................................................61 O-42
B.Station/Pilot HuntingAssignment.................................................61 O-42LOCAL NUMBER/NAME TRANSLATION
TABLE..
......................................61 O-43
61 O-iiIssue 1, March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemSYSTEM PARAMETERS 
PRDGRAMMINGSECTION 
610SYSTEM PARAMETERS PROGRAMMING
610.1SYSTEM TIMERS
Programming Steps
If the system is in the programming mode, continue
using the program codes. If starting to program here,
enter the programming mode. Refer to Sec. 600.2 ,
Program Mode Entry (Key Station).
If any System Timers are to be changed:Description
This section describes the procedures and steps
necessary to program system timers.
The buttons on the digital terminal are defined as
shown below when entering the System Timers 
pro-gramming.
1. Press FLASH and dial 
[Ol]. The following
message is shown on the display phone:
/
PROGRAM CODE /  
&;;N jFEATUREDEFAULT VALUE
(after initializing)
SYSTEM TIMERS: I
I
FLASH 011 ;System Hold Recall060seconds
2/  Exclusive Hold RecallI
I180 seconds3 ~Attendant Recall Timer01 minutes
4’  Transfer Recall TimerI
045seconds
5’  Preset Forward Timer10 seconds
6j  Call Forward No Answer,
015seconds
7i Pause Timer2 seconds
81  Call Park Timer
180 seconds
9Conference/D&A Timer
10 minutes
10j  Paging Timeout Timer
15 seconds
11j  CO Ring Detect Timer300 milliseconds
12 i  SLT DTMF Receiver Timer;020seconds
/
13{  MSG Wait Reminder Tone1
000 minutes
14)  SLT Hook-flash TimerI
10 (1 seconds)
’
15i  SLT Hook-flash Debounce010 (.I second)
16SMDR Call Qualification Timerj30 seconds
I
17 IAuto Call Back TimerI00 seconds (disabled)/
/
18Reminder Ring Timer00 seconds (disabled),
19Release Guard Timer300 millisecondsI
issue 1, March 1994
61 O-l