Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

							STARPLUS@ SPD 4696Digital Key Telephone SystemKEY 
STATlON FEATURE DESCRIPTION
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Issue 1, March 1994
200-9 
						

							KEY STATION FEATURE DESCRIPTIONSTARPLUS@ SPD 4696
Digital Key Telephone Systemico1
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200-l 0issue 1, March 1994 
						

							STARPLUS@ SPD 4896Digital Key Telephone System
KEY STATION FEATURE DESCRIPTION
A.CO Line Group Access
Incoming 
DISA callers may access all line
groups such as FX or WATS lines or other
outgoing services from home or while away
from the office.
B. Programmable Access
A three-digit security code can be assigned in
the system database to restrict unwanted use
of the 
DISA circuits. Each DISA line can be
programmed independently for 24 hour 
DISAuse or night 
DISA use only.
C. Station Access
DISA callers may dial any station directly with-
out going thru the attendant.
If a DISA caller attempts to call a station that isbusy or does not answer the system will return
ICM dial tone at the end of a programmable
timer (Preset Forward Timer). This will allow the
DISA caller to try another station without havingto dial into the system again.
D.Trunk-to-Trunk:
The 
DISA Trunk-to-Trunk (or Conference) op-
tion on the CO line governs a 
DISA callers
ability to access other outside lines. CO lines
must have 
DISA Trunk-to-Trunk enabled to al-
low a DISA callerto establish an outgoing trunk-
to-trunk connection. This allows for specific COline access restriction on 
DISA calls.
E. 
DISA Call Forwarding:
Two options provide a DISA line to be 24 hoursor at night only, which converts the incoming
DISA line to an incoming line with ringing as-
signments at the station number dialed.
The CO line ringing at a station will follow presetforward or no-answer call forward using the
preset forward timer that same as an initially
ringing CO line does. It will follow direct forward
and busy forward the same as an initially ringingCO line. If the preset forward timer is set to 00
(disabled) the first forward of the 
DISA ringing
call at a station will take 15 seconds.
200.50
DIRECT STATION SELECTION
The user with DSS buttons assigned at their Digital
Terminal can call an intercom station by simply
pressing the appropriate DSS button. The called
station is automatically signaled.
200.51DIRECTED CALL PICK-UP
A.Call Pick-up - Station
A station can pick up a tone-ringing intercom
call, transferred, incoming, or recalling outsideline call to a specific unattended station. The
call must be a tone ringing call.
B.Call Pick-up - ACD/UCD Groups
Stations outside of an ACD or UCD group can
pick up a tone-ringing intercom call, transferred,
incoming, or recalling outside line call ringing to
a specific UCD station. The call must be a tone
ringing call.
200.52DIRECTORY DIALING
Directory dialing allows station users to obtain a
directory of station users and have the system dial
the extension that is currently on the display. The
Starplus SPD 4896 system provides locations for up
to 200 names.Directory dialing also allows users to program a
“name” along with a speed dial bin for use in later
locatirig a speed dial number. When prompted to do
so, the system will display the name associated with
a speed dial number on the LCD display so that whenthe desired name is shown, the user may then have
the system dial the number.
Directory dialing also allows users to associate a
“name” with an entry in the local number/name trans-
lation table. When prompted to do so, the system willdisplay the name associated with the table on the
LCD display so that when the desired name is
shown, the user may then have the system dial the
number. The 
Starplus SPD 4896 system provides
locations for up to 200 names.
200.53DISABLE OUTGOING CO LINE AC-
CESSThis feature allows the first Attendant station to dial
a code and disable a CO line from outgoing CO calls.This applies to all station(s) that have access to that
line. Incoming status is not affected. This feature is
a part of the “Maintenance” package.
200.54DISTINCTIVE RINGING (User Select-
able)The tone ring signal. used to notify stations of an
incoming call can be changed by each station user
to provide distinctive ringing among a group of sta-
tions. Each station user may select a distinctive
ringing tone that will be used to ring their station. Thesystem provides 81 different ring patterns that the
station users may select from.
200.55DO NOT DISTURB (DND)
Placing a 
keyset in DND will eliminate incoming
outside line ringing, intercom calls, transfers and
paging announcements. A ringing station may go
into DND to silence ringing. The attendant can over-ride a station in DND. The station in DND can use
the telephone to make normal outgoing calls. A
Issue 1, fvlarch 1994200-l 1 
						

							KEY STATION FEATURE DESCRlPTlON
STARPLUS@ !%‘D 4896Digital Key Telephone System
station can be denied this feature through program-
ming.
A.One-Time Do Not Disturb (DND)
Allows a station user to turn off muted ringing
that occurs while off hook (handset or ON/OFF)on another call. Useful when having an impor-
tant conversation and do not wish to be dis-
turbed by ringing. The station, while off hook,
(ON/OFF or handset) depresses the DND but-
ton which eliminates muted ringing. When the
station goes on-hook the DND button is extin-
guished and DND is canceled.
200.56DTMF SENDINGEach CO interface circuit for outside lines can be
individually programmed to send DTMF (tone) or dial
pulse signals.200.57EMERGENCY TRANSFER
Each OPX box will provide power transfer to speci-
fied customer provided 
SLT’s, or up to 12 CO lines
using the Power Failure Transfer Unit 
(PFTU).
200.58END TO END SIGNALING
This feature indicates the capability of the system toaccept DTMF tones from stations, send them
through the public network and have them received
at the distant end for computer access, or a variety
of control functions or inward call completion at a
distant switching system.
200.59EXCLUSIVE HOLD
When a line is placed on Exclusive Hold, no other
station in the system can retrieve this call. Hold may
be programmed to be activated on the first or seconddepression of the Hold button. CO Lines while in a
transfer hold are always placed in an Exclusive Hold
condition.
200.60EXECUTIVE OVERRIDE
This feature allows certain stations to be designated
as executive stations with the ability to “override” and
“Barge in” on other 
keysets engaged in conversationon a CO line or intercom call.
In addition to the station programmable option, a
system programmable option will enable or disable
a warning tone when the station marked as an
executive is cut-thru to the conversation. This is
useful for an ACD agent supervisors or training
personnel who require a service observing option.
A separate condition has been added to this featurewhich will allow or disallow an Executive to override
an extension. This prevents an extension with over-
ride capability from overriding an Executive’s station.
CAUTION
USE OF THIS FEA;TUREWHRl~~EM1EGUnVEOVERRlDEWARNING’TONE IS DlSABEEDjd”BElNTERPR~D ASA:VlOLAT’ION .OF PEDERAL.OR:STATE~L&&; AND ANINVASION‘ OF PRlVACYL CONSULT COUNSEL.~ WrrHRESPECT-TO ,APPLICABLE LAW’BEFORE INTRUDING ONCAL&USlNG THtS FEATURE- ”
i4 change in volume may occur on the CO line or
intercom call after the barge-in occurs.
200.61EXECUTIVE/SECRETARY TRANSFER
There are four sets of Executive/ Secretary pairings
available. When the Executive station is busy or in
DND, the Secretary station -will receive intercom
calls and transfers. The Secretary station can signal
the Executive in DND by using the Camp On feature.
200.62EXTERNAL NIGHT RINGING
The system can be programmed so that CO lines
marked for UNA will provide ringing out the external
page ports when the system is placed into Night
mode.
200.63FLASH
Provides telephone users with the ability to terminatean outside call or transfer a call behind a PBX or
Centrex and restore dial tone without hanging up thehandset. A FLASH button is located on each Digital
Terminal.200.64FLASH ON INTERCOM
This feature enables key station users to utilize the
Flash Key to terminate pages and intercom calls.
While connected to a page zone or another internal
station pressing the Flash key will terminate the call
and return intercom dial tone.
200.65FLASH RATES (Programmable)
The flash rates for the following features can now beprogrammed to 16 different options in admin pro-
gramming:
lIncoming CO line ringing: defaults to 30 ipm flash
* Incoming intercom ringing: defaults to 120 ipm
flutter
0Call Forward: defaults to 30 ipm flash
l Message Waiting: defaults to 15 ipm flash
All other flash rates in the system 
are fixed at the
rates shown in Table 400-l 3 DSS/BLF Button VisualIndicators, Table 400-14 CO Line Button Visual
indicators, and Table 400-I 5 Function Button Visual
Indicators.200.66FLASH WITH SPEED DIAL
A flash can be programmed within a speed dial
number. When this is done, a pause will 
automat-
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1, March 1994 
						

							STARPLUS@ SPD 4896
Digital Key Telephone SystemKEY STATION FEATURE 
DESCRIFI-ION
ically be inserted before the remaining speed dial
digits are sent.
200.67FLEXIBLE ATTENDANT
Any three Digital Terminals in the system can be
assigned as attendant stations. These stations will
receive recalls and can place the system into Night
Service. The attendant stations must be either En-
hanced or Executive stations.
200.68FLEXIBLE BUTTON ASSIGNMENT
Each 
34-button digital terminal has 28 flexible but-
tons which can be individually programmed. Each
Basic Digital Terminal has 8 flexible buttons which
can be individually programmed. One of the follow-
ing operations can be selected for each button. Referto Section 300.37, Flexible Button Assignment.
.
d
.
.
.
0
200.69Outside line: Automatically accesses as-
signed line. (Assigned in database)
DSS/BLF: Automatically signal assigned
station and provides BLF for off-hook and
DND. (User programmable)Feature: Any feature with a dialing code
(i.e.: Personalized Messages, Paging, Ac-
count Code, Call Park, Music, etc.) can be
assigned to a flexible button. (User pro-
grammable)Group Access: (i.e. ACD, UCD, Hunt,
Voice Mail group pilot numbers) (User pro-
grammable)Speed dial: Automatically dials a Speed
number. (System, Station, Saved Number
Redial, Last Number Redial) (User pro-
grammable)Pooled group access: Some or all outside
lines can be grouped: pressing this button
accesses the highest numbered unused
CO line in that group. (Assigned in data-
base)
Loop: Used to answer a transferred call ona line for which a user does not have a
button assigned. (Assigned in database)
FLEXIBLE PORT ASSIGNMENTS
The Flexible Port Assignment feature will provide a
means to assign stations and CO line numbers to
any station or CO line port in the system. This
provides complete flexibility in determining station
and CO line numbers within the system as long as
they stay within the system numbering plan. There-
fore a station can be assigned any number between
100 and 195 on the 
Starplus SPD 4896 system. A
CO line can be assigned any number between 01
and 48 on the 
Starplus SPD 4896 system. Thisrestriction is required to minimize memory require-
ments on the smaller systems.
200.70FORCED ACCOUNT CODES
This feature is available with optional software.The 
Starplus .Digital Key Telephone System.allows
the system to be arranged so that station users must
enter an account code before placing an outside call.Account codes can also be used as a Traveling
Class-of-Service to upgrade a restricted stations
class-of-service for unrestricted dialing. Account
codes must be entered before the call when forced.
200.71FORCED LEAST COST ROUTING
(L-1This feature is available with optional software.The 
Starplus Digital Key Telephone System may be
programmed on a per station basis to force the use
of LCR for outgoing accessed. This allows the sys-
tem administrator to maintain greater control over
dialing patterns and the lines used for placing outgo-ing CO calls.
200.72GROUP CALL PICK-UP
Stations can be placed in one or more of four pick-upgroups. Stations within a group can pick up 
tone-ringing intercom calls, transferred, incoming, or re-
calling outside line calls for another station in that
group.
200.73GROUP LISTENING
All digital key stations have built-in speakerphones.
Station users may use the speaker to monitor a call
while using the handset to converse with the outside
party. This enables other people in the room to listento both parties in the conversation.
in headset mode.
200.74HANDSET RECEIVER GAIN
This feature provides the user with a flexible button
that can be programmed on their 
keyset. When
programmed, allows the user to increase/decrease
the handset receiver gain while on a CO call or
intercom call. This volume setting is stored on a per
station basis until changed.
- _-
200.75HEADSET COMPATIBILITY
The Starplus Digital Terminals are designed to allowthe connection of an industry standard, 
electret mic
compatible, modular headset. The user connects themodular headset to the handset jack on the tele-
phone leaving the handset in place. The ON/OFF
button on the Digital Terminal is then used to activatethe headset.
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							STARPLUS@ SPD 4896
KEY STATION FEATURE DESCRIPTIONDigital Key Telephone System
200.76
HEADSET MODE
Each digital terminal can be individually pro-
grammed for headset operation. When pro-
grammed, an industry standard headset with it’s
adapter box may be connected to a digital terminal
for headset use. This allows handset or headset
operation by switching the selector switch on the
adapter box. Speakerphone operation and call an-
nounce on intercom are disabled while a station has
enabled headset mode.
Once programmed in station programming, the usermay then select between headset mode or normal
handset/speakerphone mode by simply dialing a
code or pressing a user programmable flex button.
200.77
HEARING AID COMPATIBLE
All Electronic Digital Terminals and Single Line Tele-phones are hearing aid compatible in compliance
with the FCC Part 68, Section 68.316. This allows
the telephone to be used inconjunction with users
wearing hearing aids.
200.78HOLD PREFERENCE
This allows either Exclusive or System hold as the
primary hold on the first depression of the HOLD
button, depending on programming.
200.79HOLD RECALL
When an outside call has been on Hold for a pro-
grammable length of time, recall ringing tone is sent
to the station placing the call on Hold. If this station
does not answer the recall, a recall tone is sent to
the attendant(s).
200.80HOT LINE/RING DOWN
Digital terminals may be programmed to immedi-
ately call or ring down a particular station or outside
number upon going off hook. This is done by pro-
gramming the stations Off-Hook preference to acti-
vate a DSS or Speed dial feature key. This feature
can be overridden if the station user selects a CO
line first when going off-hook.
200.81HUNT GROUPS
The system can be arranged for up to eight Hunt
groups. Each Hunt group can contain up to eight
stations each. Each Hunt group is independently
arranged to utilize either a pilot hunting technique or
station hunting technique.
A. Hunt Group Chaining
Hunt Groups can be chained or joined togetherforming larger Hunt Groups. This is accom-
plished by assigning a piiot hunt group number
as the iast member of a group.B. Pilot Hunting
Incoming CO, transferred CO, and intercom
calls can be directed to a pilot extension 
num-ber of a Hunt group. The system will search
sequentially (in the order the extensions were
entered in the database programming) for an
idle station in the group and will ring that station.
Calls directed directly to stations (by calling the
extension number) within the hunt group will nothunt but receive call progress tones of the
extension dialed.C. Station Hunting
Incoming CO, transferred CO, and intercom
calls that are presented to a busy, or DND
station, that is a member of a Station Hunt
group, will search sequentially (in the order the
extensions were entered in database program-ming) for an idle station in the group and will
ring that station. Calls can also be directed to
the groups pilot number for hunting.
200.82 ICLID FEATURE
This feature is available with optional 
sohare.
The ICLID (Incoming Calling Line IDentification) fea-ture has been added to the 
Starplus Digital Key
Telephone System. However, in order for this fea-
ture to operate properly, it must be activated from the
central office so that the numbers of the calling party
will be delivered over the individual tip and ring of theCO lines during the first silent interval between ring-
ing. The following features have been implemented:A. Calling Number/Name Display
This feature is intended as the basic offering ofthe ICLID service when associated with the
Starplus Digital Key Telephone System. When-
ever an incoming call is received at the system,the number received along with the ringing
signal will be stored in the line control tables andused at various points in the processing of the
call.The primary function will be that the calling
number will be displayed (if available) at any
point at which the “LINE RINGING”is displayed
in the system.In addition, with the availability of the calling
name feature, if the calling name 
is provided,
the system will deliver that to the display insteadof the calling number.
8.Incoming Number/Name for SMDR
RecordsThis feature will operate normally in the ab-
sence of ICLID information or the failure of the
ICLID equipment. If the information is present
at the time that an SMDR record is generated
200-l 4
Issue 1, March 7 994 
						

							STARPLUS@ SPD 4896
Digital Key Telephone SystemKEY STATION FEATURE DESCRIPTION
for a call, it will alter the content and format of
the SMDR output record.
If the calling number is available, the number
will be output in the SMDR record in the same
location as the dialed number is located in the
outgoing calls.
If the calling name is present, an additional linewill be output in the SMDR record identifying
the name. This record will immediately follow
the normal SMDR record. The normal SMDR
record will include an indicator which identifies
that a following record with name identification
is present.
Unanswered calls will be recorded in the SMDRrecord for incoming with an indicator to allow
the identification of callers for statistical and
call-back purposes.
C. Unanswered Call Management
An Unanswered Call Management Table with
100 
entry capacity is maintained in the system
database. The calling number/name informa-
tion pertaining to any unanswered call will be
placed in this table at the time the system has
determined that the call has been abandoned.
This table may be interrogated from any stationso that the unanswered calls may be reviewed
and handled by the end user. Only the 1st
Attendant station can delete an entry from this
table.
200.83IDLE SPEAKER MODE
This feature allows the system to determine whetherthe first digit dialed is heard over the digital terminal
speaker. This feature is allowed or denied on a
system-wide basis in programming.
200.84INCOMING CO LINES OFF-NET FOR-
WARD (VIA SPEED DIAL)
Allows the first attendant to forward incoming CO
calls to an off-net location. The attendant can for-
ward a group of CO lines, all CO lines, or an individ-ual CO line to a off-net location. The attendant must
have a direct appearance of the CO line(s) to be
forwarded. Off-net forwarding is accomplished via
use of a speed dial bin,
200.85INTERCOM CALLING
The system’s architecture allows non-blocking of
intercom calls. A station is reached on intercom by
dialing the associated three-digit number.
200.86INTERCOM SIGNALING SELECT
Users can control the method by which they receive
intercom calls and signals. A convenient intercom
signal switch is located on each Digital Terminal for
easy selection. The choices are:
.
.
a200.87Handsfree 
(H)(left position). The station
user, upon hearing a tone burst and voice
announcement over the speaker, can reply
handsfree.
Tone Ringing 
(T)(center position). A stand-
ard tone ring notifies the party of an incom-
ing intercom call. The called party answersby lifting the handset or moving the switch
to the handsfree (H) position or pressing
the ON/OFF button.
Privacy (P)(right position). The station userreceives a burst of tone and a voice an-
nouncement over his/her speaker. The mi-crophone is deactivated for privacy. The
called party must lift the handset or press
the MUTE button to answer the call.
KEYSET SELF TEST
The 
Starplus Digital Key Telephone System con-
tains a test mode feature that supports the off-line.
testing of digital terminals and DSS consoles. The
term off-line means that the unit under test is discon-nected from the system during the test operation.
Digital terminals not under test continue to operate
in the normal manner. Tests are provided to verify
the 
keyset and DSS LED, LCD, and keypad button
operations.200.88LAST NUMBER 
REDIAL (LNR)
Permits the automatic redialing of the last telephone
number dialed on an outside line. Up to 32 digits canbe stored. Outside line selection of the same line
used is automatic.
200.89LCD INTERACTIVE DISPLAY
The 34-button Executive Digital Terminal provides
the user with visual indication of call status, Calls to
and from other extensions, number dialed, line usedand camp-on are some of the features displayed.
200.90LEAST COST ROUTING (LCR)
This feature is available with optional software.
Allows the system to automatically select the least
costly route available according to the number di-
aled, the time of day/day of week, the class of service(COS) assigned to the station/trunk-group priority
level assigned.
A. 
3-Digit Table
This table is divided into 2 sections: “Leading 1”
(“1” is dialed before the number) and “Non
Leading 1” (no “1” is dialed before the number).This gives the system the ability to handle call
routing in areas that require a “1” before a long
distance number as well as in areas that do notrequire the 
“1 ‘I.Issue 1, March 1994
200-l 5 
						

							KEY STATION FEATURE DESCRIPTIONSTARPLUS@ SPD 4696
Digital Key Telephone System
B.
C.
D.
E.
i.
G.
H.
I.
6-Digit Table (Office Codes)
The 
6-Digit Table can include 20 office code
maps. Each map can be programmed to route
up to 800 office codes to one of the 16 possibleroute lists. Each map must be associated with
a specific area code in the 
3-Digit Table. Sev-
eral different office code maps can be used withthe same area code to provide additional rout-
ing flexibility.
Route List TablesUp to 16 different routes can be programmed.
Each route can contain up to four route lists 
-
one for each of the 4 time periods. Up to sevenCO line groups (routing choices) and their cor-
responding Insert/Delete Tables may be pro-
grammed within each route list.
Insert/Delete TablesThere are 20 Insert/Delete Tables. Up to 
20-
digits, including pauses, can be inserted and upto 
16-digits deleted. Digits can be inserted be-
fore or after the number dialed, but can be
deleted only from the beginning of a number
dialed.
Weekly Time TablesThe least costly route for a particular dialed
number may be different at different times of theday and on different days of the week. To
accommodate this situation, there are two
Time-of-Day tables: a Daily Start Time Table
and a Weekly Schedule Table.The Weekly Time table determines which one
of the four Routes LCR should use based on
the Time-of-Day and Day-of-the-Week.
Daily Start Time TablesThe Daily Stan Time tables allow the user to
match the Time Periods discount structure to
the carriers rate schedule.
Exception TablesThis table is used to route operator assisted
calls and any other calls which would use a one-or two-digit number rather than a three-digit
area code.
Default LCR Data BaseIn an effort to decrease installation and set up
time usually associated with LCR a default LCRdatabase has been incorporated. The default
LCR database will provide basic routing for all
local and long distance dialing.
LCR Routing for Toll Information
This feature adds provisions to the LCR call
processing which will allow common call routingfor all toll information calls.1 
-(XXX)5551 212, (xXx)555-1 212, l-555-
121 2 and 555-l 212 calls will ail be interceptedand sent to a selected route in the Route List
Table. Numbers dialed will be integrated and if
it is determined to be a toll information call,
either preceded with an area code or without orwith a leading digit 1 or not, the call will be sent
to the route designated in programming.
200.91LOCAL NUMBER/NAME TRANSLA-
TION TABLE
An administerable table provides a local translation
from a received calling number to a name. This 200
entry table can be administered by the customer
from the attendant console location. This table is
also shared by the 
ICLID features. In cases of con-
flict between the name delivered from the CO and
that in the local translation table, the local translationtable shall rule.
200.92
LOOP BUTTON CO LINE ACCESS
A station not having a direct appearance for a CO
line will receive incoming CO calls and transferred
CO calls under the loop button. Only one call at a
time can be connected to a keyset on the loop button.
if more than one loop button is on a key set, the loopbuttons may be 
conferenced together. If ail pro-
grammed Loop buttons on a keyset are busy or havea CO call on hold, the party attempting to transfer a
CO line to that station will receive busy tone and
cannot transfer the call to that station. If a transfer isattempted, the CO line will recall the initiator imme-
diately.CO lines are also presented to a Loop when dialing
out using LCR or when using speed dial to dial out
and the line chosen does not appear on the key
station.
200.93MEET ME PAGE
Users may answer a page call from any phone in thesystem by dialing a special code. The party who
initiated the page must remain off-hook.
200.94
MESSAGE WAITING
Stations that are busy, unattended, or in DND can
be left a message indication by other stations in the
system. Up to five messages can be left at one
keyset. Upon return to the station, the usercan pressthe flashing MSG WAIT button to ring each party in
sequential order.
200.95
MESSAGE WAITING REMINDER
TONE
A key station with a message waiting can be re-
minded at a programmed timed interval with a tone.
200-I 6Issue 1, March 1994 
						

							STARPLUS@ SPD 4696
Diqital Key Telephone SystemKEY STATION FEATURE DESCRIPTION
200.96
MESSAGES 
- PERSONALIZED
Each station (Key and 
SLT) can select a pre-as-signed message to be displayed on the LCD of the
digital key terminal calling that station. There are tenpossible messages which can be displayed:
- 00= Clears Messages
- Ol= ON VACATION
- 02= RETURN AM
- 03= RETURN P.M.
- 04= RETURN TOMORROW
- 05= RETURN NEXT WEEK
- 06= ON TRIP
- 07= IN MEETING
- 08= AT HOME
- 09= ON BREAK
- 1 O= AT LUNCH
A.Date and Time Entry to Personalized
Message(s)
As an enhancement to the original personalizedmessage(s), station users can activate certain
messages that will allow the user to enter a
specific time or a date of return. These mes-
sages will appear on calling stations display to
alert them of the desired party’s return time or
date.
- 1 l= ON VACATION UNTIL: MM/DD
- 12= RETURN: HH:MM xm or MM/DD
- 13= ON TRIP UNTIL: MM/DD
- 14= MEETING UNTIL: HH:MM xm
- 15= AT HOME UNTIL: HH:MM xm
- 16= ON BREAK UNTIL: HH:MM xm
- 17= AT LUNCH UNTIL: HH:MM xm
3. Messages 
- Custom
This feature allows the system administrator to
enter up to ten custom messages for use by
station users of the system. These messages
may be specified and customized by the cus-
tomer on a system-wide basis.
C.Personalized Message Code on a Flex Key
This feature allows a key station user to pro-
gram the personalized message code 
[633#]onto a flex button. This speeds access of the
pre-selected messages.
200.97
MUSIC ON HOLD
A music source, when connected to the system,
provides music to all lines on Hold, parked calls,
transferred calls and calls waiting to be answered byAutomatic Call Distribution (ACD) or Uniform Call
Distribution (UCD). This feature can be allowed or
denied on a system-wide basis in programming.200.98MUTE KEY
Pressing the MUTE button while in the speaker-
phone mode or using the handset will disable the
microphone but not affect the speech coming over
the speaker or handset. Pressing the illuminated
MUTE button again will reactivate the microphone.
200.99NAME IN DISPLAY
This feature allows every extension (Key or SLT) thecapability to program the users name, for that sta-
tion, so that people using display telephones will seethe name instead of the station number on their
display. The name is programmed at each station bythe user and may be up to seven letters in length.
200.100 NIGHT SERVICE FEATURE
The Night Service feature will provide a means to put
the system in night mode from any 
keyset or remove
the system from night mode from any 
keyset as longas the system was put in night mode by the night
service feature flex button. If the system was placed
in night mode by the attendant using her DND buttonor if the system was placed in night mode by the
automatic schedule, the night service flex button cannot remove the system from night mode.
200.101 NIGHT SERVICE MODE
A.
3.
C.
D.
E.Automatic Night Mode Operation
The 
Starplus Digital Key Telephone System
can be programmed so that the system is auto-matically placed into night mode.
The Attendant(s) can override the Automatic
Night mode schedule simply by pressing the
NIGHT (DND) button.
External Night Ringing
The system can be programmed so that CC
lines marked for UNA will ring on the external
page speakers.
Manual Operation
The Attendant(s) can control the use of Night
Mode manually by pressing the NIGHT (DND)
button. An LED will indicate when the system isin Night Mode operation.
Night Class of Service 
(00s)The system allows each station to be assigned
a different COS for night operation. The night
COS goes into effect when the system is put
into night mode manually or via the automatic
schedule. Prevents the misuse of phones after
hours.Night Ringing Assignments
Each CO line may be individually programmed
for Night ringing to other stations, to Hunt
groups, ACD groups, UCD groups, Voice Mail
Issue 
1, March 1994200-I 7 
						

							KEY STATION FEATURE DESCRlPTlON
%ARPLUS@ SPD 4696
Digital Key Telephone System
F.
G.groups, or off-net via speed dial. When the
system is placed into night mode, manually or
automatically, ringing will follow the night ring-
ing assignments for each CO line.
Universal Night Answer (UNA)Incoming CO lines can be programmed for
Universal Night Answer (UNA). Stations which
do not have access to a line during the day can
answer that line while the System is in the Night
Mode by. dialing a UNA code.
Weekly Night Mode ScheduleA programmable weekly night mode schedule
provides for 24 hour, 7 day a week automatic
night mode operation. The system can be put
into and out of night mode automatically on a
daily basis.
Voice Over. One-Time
during the 
OHVCY call.The stationreceitheOHVOcall must be
200.103 OFF-HOOK PREFERENCE
A.
B.
C.Auto Feature Access
In addition to auto line access Digital Terminalshave the ability to have their off-hook prefer-
ence select a DSS or feature button upon goingoff-hook or pressing the ON/OFF button.
Auto Line Access
Each station, key or SLT, may have their phoneprogrammed to access a particular CO Line
such as a private line or a line from a Group of
CO lines upon going off-hook. This is useful in
Centrex or PBX applications when station usershave dedicated lines. Outside line dial tone is
received just by going off-hook, without the
need to dial an access code.
Hot Line/Ring DownElectronic Digital Terminals may be pro-
grammed to immediately 
call or ring down a
200.102OFF HOOK VOICE OVERThis feature allows users, off-hook on a call (CO or
Intercom), to receive a voice announcement through
the handset receiver without interrupting the existing
call. The Voice Over is muted so 
as not to “override”or “drown” out the existing conversation. The over-
ridden party may then respond to the calling party
using CAMP-ON procedures to talk to the calling
party or use Silent Text Messaging to respond to thecalling party via LCD displays. The calling (originat-
ing) station and receiving station MUST be a digital
terminal. The receiving station MUST also be pro-
grammed to receive OHVO calls.particular station or outside number upon goingoff hook. This is done by programming the
stations Off-Hook preference to activate a DSS
or Speed dial feature key. This feature can beoverridden if the station user selects a CO line
first when going off-hook.
D. Intercom AccessWhen off-hook preference is enabled, at a key
station, that station may still obtain intercom dialtone for accessing internal stations or other
system features. This is done either by pressing
an intercom button or dialing their own intercomstation number prior to going off-hook.
E. User Programmable Preference
Based on a station programmable option DigitalTerminals may be given the ability to enable,
disable or change their off-hook preference by
dialing a code. This option can be denied in
station programming on a per key station basis.
200.104 OFF-HOOK SlGNALiNGIf a station has been programmed to receive direct
outside line ringing and is busy on another call, the
call rings at the station using a muted ring signal.
This option allows a user to receive a reminder ring
at his busy station, instead of muted ringing. In
addition, a reminder ring timer has been added to thesystem to provide the reminder ring every time the
timer expires, as long as the incoming CO line re-
mains connected. The system defaults this option tomuted ringing. Additionally CO calls may be
“camped-on” to a busy station and receive muted
ringing.
200.105 OFF-PREMISE EXTENSIONS (OPX)
The Off-Premise Extension Box (OPX) provides oneFCC registered 
2500-type single line interface port.
This enables the use of one Off-Premise 2500 tele-
phone set. A precise tone plan is provided to OPX
stations. A 48~ powersupply is required when install-
ing an OPX box.
200.106 ON-HOOK DIALINGThe Digital Terminal user can place calls without
lifting the handset. If the speakerphone is disabled,
the handset must be lifted to converse.
- --
200.107 ON LINE PROGRAMMING
Changes to the system database can be made with-out interrupting normal system operation. Program-
ming may be performed using a key station terminal
connected to the system (Station 100) or via a exter-nal terminal either on-site or remotely.
200-l 8issue 1, March 1994