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Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

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    							STARPLUS * SPD 4896
    Digital Key Telephone SystemINSTALLATION
    Conditions:
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    To establish a connection to any idle data port:
    1. A user with an associated DDIU dials the
    station number of the 
    DDIU or the group ac-
    cess number of the group that the 
    DDIU has
    been inserted into or presses a DSS button
    representing the DDIU. The digital key systemwill then determine the baud rate setting for
    the called 
    DDIU and convert the user’s asso-
    ciated 
    DDIU to the same baud rate. The sys-
    tem will then 
    ccmplete the connection.
    A second method to establish a connection between
    two 
    DDlUs is done by the first attendant.
    1.The first attendant dials the extension number
    of one data unit. Dial tone is received and the
    display will show the BAUD RATE.
    2.Then dials the station number of the second
    data unit, confirmation tone is heard.
    To break down an established connection:
    1. The station user dials his associated 
    DDIUnumber or press the DSS button for the asso-
    ciated 
    DDIU followed by pressing the FLASH
    button. The first attendant can dial one of the
    DDIUs, followed by pressing the FLASH but-
    ton.The System is transparent to the devices being
    connected. Therefore each 
    DDIU must be config-
    ured with a specific baud rate, number of data bits
    and number of stop bits. This configuration will be
    done by the first attendant or in the case of an
    associated data unit can be configured by the
    user.Data switching is accomplished using the same
    wiring the telephone station uses for voice switch-
    ing.Data ports can be arranged in UCD Groups or
    Hunt Groups.
    Data ports do not have to be associated with a
    keyset, however to connect two DDIU devices
    one of them must be associated with a 
    keysetunless the connection is made by the first atten-
    dant.When the data connection has been completed,
    the baud rate used in the connection will be
    displayed on the 
    keyset.Non associated 
    DDIU connections can be broken
    down by the first attendant.
    A 
    DDIU has a DCE interface. Therefore a straight
    through RS-232C cable can be used connect to
    a DTE device (printer, PC, etc.).
    Each 
    DDIU requires a digital terminal port.
    Refer to Station Attributes Programming, 630.2,
    Station Identification for programming the Station ID
    of the Digital Data Interface Unit (DDIU). Also refer
    to Sec. 630.3, Digital Data Interface Unit (DDIU) for
    programming the parameters of the Digital Data
    Interface Unit (DDIU).
    Issue 
    1, March 1994500-33 
    						
    							INSTALLATlON
    STARPLUS @ SPD 4896
    Digital Key Telephone System
    Table 
    500-6 SMDR PrintoutThe SMDR feature provides detailed records of all outgoing and/or incoming, long distance only or all calls.
    The SMDR Qualification Timer determines the length of time that is needed to determine a valid SMDR call
    for reporting purposes. By default, this timer is set to 30 seconds and is variable from 00 to 60 seconds in
    1 sec. increments. This feature is enabled or disabled in system programming. By default, SMDR is not
    enabled and is set to record long distance calls only. A printout format of 80 characters maximum or 29
    character maximum may be selected in system programming. The standard format is 80 characters on a
    single line. A 29 character format will generate 3 lines per message. If the SMDR feature is enabled, the
    system starts collecting information about the call as soon as it starts and terminates when the call ends. If
    the call was longer then 30 seconds, the following information is printed:
    29 character format selected:
    123123456789012345678901234567890
    AAA BB HH:MM:SS HH:MM MM/DD/YY(CR) (LF)HCCCCCCCCCCCCCCCCCCCCCCCCCCC
    GGGGGGGGGGGG
    STA CO TOTALSTART
    DATE
    116 08 
    00:02:00 14:13 05/11/90(cR)(T)
    0123456789012345678901234(CR)(LF)
    123456789012(CR)(LF)
    80 character format selected:
    i23r557a
    1234567890123456789Oi234~6789Ol234~6789O~234~6789O1~~~3456789012345678901234567890
    .QA 33 m:MM:ss 3H:Lm m4/3D/YYHCCCCCCCCCCCCCCCCCCCCCCCC GGGGGGGGGGGG (CR) (LF)STA CO TOTAL
    STARTDATE
    3IALZDACCO-GNT CODECOST
    116 08 00:02:00 14:13 05/11/90 0123456789012345678901234 123456789012(CR)(LF)
    80 character format with Call Cost Display feature enabled:
    SCA co IIOTA>
    s ZGT3AP3IAL3ACCOLWT CODECOST
    116 08 OO:L12:00 14:13 05/1:,9C0123456;990-3rJ67890~234123456789012 000.00 (C3) (i?)
    80 character format for DISA Calls:
    2
    34567
    8
    12345678901234567890123456749c1234J67890~23~~~789C~234~67890~234567890~234~678901234567890
    -xi 3B :-::;.:NM:ss zx:.m x?4/ED/VY 32CCCCCC~~~,ILI,CCCCCCCCCCCC GGGGGGGGGGGG (CR)& -
    STA co ?OTALSTART3AT53;A;zlACCOUNT COD2 COST
    3401 c0:02:00 14:13 05/11/90 I123456789012 OOO.OO(CR)(;~)
    0: 04 00:04:54 14::s 05/11/90 001234567330~234j678901234
    - continue on next page -
    500-34
    Issue 1, March 1994 
    						
    							STARPLUS @ SPD 4896
    Digital Key Telephone SystemINSTALLATION
    Table 
    500-6 SMDR Printout (Cont’d)
    ICLID 60 character format selected:
    12345678~234567890123456789012345678901234567890~234567890~23456789012345678901234567890
    STA co.ToLGSA3.T3AE DIALZZIACCObzJ CO3ECOST
    100 01 
    00:00:36 04:37 06/19/92 II-602-443-6000*-(CR) (LF)
    **VODAVI(CR)(W)01 
    0O:OO:OC 04:38 06/19/92 Ul-602-443-6000**
    **VODAVIAAA = Station originator or Trunk on 
    DISA and Off-Net (CO Line) calls.
    BB = Outside line number
    HH:MM:SS 
    = Duration of call in Hours, Minutes and Seconds
    HH:MM 
    = Time of day (start time) in Hours and Minutes
    MM/DD/YY = Date of Call
    H = Indicates 
    call type:
    “I” = Incoming*
    “0” = Outgoing
    ‘T’ = Transferred*
    YJ”= Unanswered calls for ICLID SMDR call records
    CC....CC 
    = Number dialed
    GG....GG 
    = Last Account code entered (optional)
    (CR) = Carriage return
    (LF) = Line Feed
    *When ACD features are present in the system, the “I”, and 
    ‘7” are replaced with the letter “A”.
    Issue 1, March 1994
    500-35 
    						
    							STARPLUS @ SPD 4896
    Digital Key Telephone SystemCUSTOMER DATA BASE PROGRAMMING
    SECTION 600
    CUSTOMER 
    QATA BASE PROGRAMMING
    600.1INTRODUCTIONThe 
    Starplus Digital Key Telephone system can be
    programmed to meet each customer’s individual
    needs. All programming is done either at Station 100
    using the 34-button display digital terminal as the
    programming instrument or an ASCII terminal or PC.
    The digital display model is suggested since the
    display is designed to assist in programming.
    When the program mode is entered, the Digital
    Terminal being used no longer operates as a termi-
    nal but as a programming instrument with all of the
    buttons redefined. The keys of the dial pad are used
    to enter data fields (Program Codes) associated with
    system, station, and CO line features as well as enterspecific data that requires a numeric entry. Flexible
    buttons are used to toggle on or off features or allow
    entry into specific data fields. LED’s and the LCD
    display provide visual indication of entered data and
    their value.
    Programming can also be performed by using an
    * SCII terminal, or a computer capable of emulating
    I ASCII terminal. This form of programming can be
    done either locally (on-site) by connecting the termi-
    nal directly to the RS-232C connector on the Central
    Processor Unit (CPU) or can be performed remotely
    (off-site) through the use of the on-board 1200 Baud
    modem (future) located on the CPU. The method
    and steps to program the system via a terminal are
    identical to that used when programming from a
    digital 
    keyset. A button to keyboard mapping has
    been incorporated (see Figure 600-I) to help mini-
    mize familiarization and training time.
    At the time the system is installed it must be initial-
    ized to load default data into memory. If this 
    pre-pro-
    gramming suits the customer, initialization is all that
    is needed. Refer to Table 600-l for a listing of all the
    default values.
    Any time data is to be changed, the program mode
    must be entered and then the individual data field
    (program code). A data field can be entered to
    determine current programming or to change a spec-
    ific feature within that field.
    During programming, the other Digital Terminals in
    the System operate normally. If a data field is en-
    tered but nothing is changed, or changed but not
    entered, the previous data will remain intact upon
    nving that data field. Data fields can be entered at
    . dndom.In many of the data fields, programming is performed
    by toggling LED’s on or off, or entering digits on thekeypad. If no changes are to be made to the line or
    station, exit the data field by either leaving the pro-
    gram mode (pressing the ON/OFF button to OFF) or
    entering another data field (pressing the FLASH
    button and entering that program code).
    When features are being programmed, tones are
    provided to help the programmer determine if a
    correct or incorrect entry has been made. A solid onesecond tone indicates the data was accepted. An
    interrupted tone means an error was made.
    When this occurs, re-enter the data field and re-enter
    the 
    infomation. Until new data is entered and ac-
    cepted, the system will continue to operate under
    default or previously entered values.
    The system database is updated on a real-time basisas new data is entered, by pressing the Hold button.
    The system continues to operate with the current
    database and is updated with any newly entered or
    changed data without interruption to telephone op-
    eration or call processing in progress. However, if for
    example a station’s attributes are changed while that
    station is off-hook on an active call, the newly en-
    tered data will not take effect until the station goes
    on-hook or becomes idle.
    -7Some features must have mom? dhan one datafield pfugrammed for that featue to work Whemthis Is the case, it will be stated in the
    instructions.
    600.2
    PROGRAM MODE ENTRY (Key Sta-tion)
    Programming a digital terminal is performed at Port
    01 (Station 100) using a 
    34-button Digital Display
    Terminal. Programming is always done at this port
    regardless of the class of service or which station
    has been assigned the attendant(s).
    Before entering the program mode, the programmer
    must first verify that the Digital Terminal is properiy
    connected to Port 01 (Station 100).
    To enter the program mode:
    -a. Press ON/OFF button. (optional) LED lights
    and intercom dial tone is heard.
    b. On the dial pad, press the asterisk 
    (SC) twice.
    c. On the dial pad, enter the digits 
    [3][2][2][6]
    (DBAM)*. Confirmation tone is heard.
    * This is a default setting. However, it may be
    changed after entering programming.
    d. The ON/OFF button LED is lit. The system is
    ready to program.
    Issue 1, March 1994600-l 
    						
    							CUSTOMER DATA BASE PROGRAMMINGSTARPLUS @ SPD 4696
    Digital Key Telephone SystemWhen using a data terminal 
    (I/O device) to program the system, the following chart presents the data terminal
    characters that are equivalent to the 
    keyset buttons.
    adm) ?REMOTE 
    ADMIN KEY DEFINITIONS
    Keyset Term
    ----e----s--
    00
    11
    22
    33
    q4
    55
    55
    77
    KWp&Term Keys.&Term
    -----------------------------
    FLEX 
    1FLEX 2 
    :FLEX 11 
    QFLEX 12 I-
    FLEX 3 EFLEX 13;FLEX 4 RFLE:-: 14 =FLEX 5 T
    FLEX 15;3FLEX 6 
    ‘iFLEX 16 H
    FLEX 
    7 IJFLEX 17 JFLEX 
    8 IFLEX 1% K
    r38FLEX9; -FLEX19L
    9‘3FLE%10FLEX30:*FLASHON-UFF ii#iiHOLDiRSPEED7
    TRANS XDNDr3MUTE;In place of 
    keyset button toggling to enable/disable a feature, the associated data terminal key can be toggled
    (pressed again) to 
    enabie/disabie a feature, or the pius (+) character can be used to turn on or enable a feature
    and the minus (-) character can be used to turn off or disable a feature.
    Figure 600-l Data Terminal Program Codes Cross Reference
    600-2
    Issue 
    1, March 1994 
    						
    							STARPLUS @ Si’D 4896Digital Key Telephone SystemCUSTOMER DATA BASE PROGRAMMING
    i
    II
    1  
    i/  I
    I  !
    CAMP ON
    LINE 
    WECALL BACKPICK UP
    MSGMIDDNDCONF
    1GHI
    4
    PRS
    7
    *
    DEFlHOLDi.;.3 :
    -___TRANS ‘“;
    ‘MN0 j
    6 IFLASH11.‘11!jf#
    7
    iw;
    ig jSPEED
    SPKR VOLRINQ VOL H T P- -Figure 600-2 Programming Button Mapping
    Issue 1, March 1994600-3 
    						
    							CUSTOMER DATA BASE PROGRAMMINGSTARPLUS @ SPD 4996
    Digital Key Telephone SystemTable 600-I Default Values
    FEATURE
    SYSTEM TIMERS:
    System Hold Recall Timer
    Exclusive Hold Recall Timer
    Attendant Recall Timer
    Transfer Recall Timer
    Preset Forward Timer
    Call Forward No/Answer Timer
    Pause Timer
    Call Park Timer
    Conference/DISA Timer
    Paging Timeout Timer
    CC Ring Detect Timer
    SLT DTMF Receiver Timer
    MSG Waiting Reminder Tone
    Hookflash Timer
    Hookflash 
    Debounce Timer
    SMDR Call Qualification Timer*
    Auto Call Back Timer
    Reminder Ring Timer
    Release Guard Timer
    SYSTEM FEATURES:
    Attendant Override
    Hold Preference
    External Night Ring
    Executive Override Warning Tone
    Page Warning Tone
    Background Music
    LCR Enable *Forced Account Codes 
    *Group Listening
    Idle Speaker Mode
    Call Cost Display Feature *
    Music-On-Hold
    Handset Receiver Gain
    Call Qualifier Tone Option
    Privacy Release Tone Option
    SYSTEM FLASH RATES:
    incoming CO Ringing
    Incoming Intercom Ringing
    *Features available with optional software.PROGRAM
    CODE
    Flash 01
    Flash 05
    Flash 06
    Flash 07FLEX 
    BUTTON
    Button 1Button 2
    Button 3
    Button 4
    Button 5
    Button 6
    Button 7
    Button 8
    Button 9
    Button 
    1
    Button 1
    Button 1
    Button 1
    Button 1
    Button 1Button 16
    Button 17
    Button 18
    Button 19
    Button 1Button 2
    Button 3
    Button 4
    Button 5Button 6
    Button 7
    Button 8
    Button 9
    Button 10
    Button II
    Button 12
    Button 13
    Button 14
    Button 1
    Button 1Button 2DEFAULT VALUE
    060 sec.
    180 sec.
    01 min.
    045 sec.
    10 sec.
    15 sec.
    2 sec.
    180 sec.
    10 min.
    15 sec.3 (100 msec.)
    020
    000 min.
    10 (1 sec.)
    010 msec.
    30 sec.
    00 sec.
    00 sec.3 (300 msec.)
    Disabled
    System
    Disabled
    Enabled
    EnabledEnabled
    Disabled
    Disabled
    Disabled
    DisabledDisabled
    EnabledDisabled
    Disabled
    Enabled
    30 ipm flash
    120 ipm flutter
    600-4
    Issue 
    1, March 1994 
    						
    							STARPLUS @ SPD 4896
    Digital Key Telephone SystemCUSTOMER DATA BASE PROGRAMMING
    Table 600-l Default Values (Cont’d)
    FEATURE
    Call Forward
    Message Waiting
    Attendant Station Assignment (3 Stations)
    Set Date and Time
    PBX Dialing Codes
    Executive/Secretary Assignments
    Relay/Sensor Programming
    Baud Rate Assignments
    Port 
    #l (CPU “On-Board” RS232C)(Future)Port 
    #2 (“On-Board” 1200 Baud Modem)
    Port 
    #3 (Backplane RS232C)Port 
    #4 (Backplane RS232C)ACCESS CODES
    DISA Access Code
    Admin Password for Digital Key Terminal
    SMDR* PROGRAMMING
    SMDR
    Call Type
    Print 
    FormatBaud Rate
    Port #
    NIGHT MODE PROGRAMMING:
    Auto/Manual
    Days of the Week Schedule
    DIRECTORY DIALING TABLE
    Bin/lCMName
    Clear Entry
    Back space
    Next Entry
    Previous Entry
    New Entry
    FLEXIBLE CARD ASSIGNMENTS
    HUNT GROUP PROGRAMMING:
    Groups l-8
    Pilot/Circular
    CO LINE GROUP PROGRAMMING:
    DTMF/Dial Pulse Signaling
    *Features available with optional software.PROGRAM
    CODE
    Flash 10
    Flash 11
    Flash 12
    Flash 13Flash 14
    Flash 15Flash 20
    Flash 2 1
    Flash 22
    Flash 23
    Flash 24
    Flash 30
    Flash 40FLEX 
    BU-I-I-ON
    Button 3Button 4
    Button l-4
    Buttons 
    l-5Buttons l-4
    Buttons 1-730 ipm flash/
    15 ipm flash’
    100 /
    MM/DD/YY, 12 Hr 1
    None
    None
    None
    Button 1
    Button 2
    Button 3Button 42400 Baud
    1200 Baud
    2400 Baud
    2400 Baud
    Button 1
    100
    Button 23226
    Button I
    Button 2
    Button 3
    Button 4
    Button 5Disabled
    LD
    80
    2400
    Port 
    #I
    Button 1Buttons 2-8Manual
    O-4 
    08:00-l 7:00
    5-6 ####-####
    Button 1
    Button 2
    Button 3Button 4
    Button 18
    Button 19
    Button 20
    Buttons l-l 2
    4 
    Sta/4 CO/4 Sta
    Buttons l-8
    Button 9
    Button 1DTMF
    issue 
    1, March 1994
    600-5 
    						
    							CUSTOMER DATA BASE PROGRAMMINGSTARPLUS @ SPD 4696
    Digital Key Telephone SystemTable 600-l Default Values (Cont’d)
    FEATURE
    CO/PBX Flag
    Universal Night Answer (UNA)
    Conference
    Privacy
    Loop Supervision
    DISAFlash Timer
    CO Line Group
    Line COS
    Ringing Assignment
    CO Line Identification Display
    Trunk Direction
    Ring Delay Timer
    Display Ring Assignment(s)
    Next (forward) CO
    Next (backward) CO
    New Range
    Dial Pulse, Speed/Ratio Programming
    Break/MakeDial Speed
    Flexible Port Assignment Feature 
    - CO Lines
    ICLID* Ringing Assignment Feature
    STATION PROGRAMMING:
    Page AccessDND Access
    Conference
    Executive Override
    Privacy
    System SpeedQueuing
    Preferred Line Answer
    OHVO
    Call Forward
    Forced 
    LCR*Supervisor Barge-in for 
    ACD*Executive Override Blocking
    CO Ringing Options
    Select Page A
    Select Page B*Features available with optional software.
    PROGRAMCODE
    Flash 41
    Flash 42
    Flash 43
    Flash 50
    Page AFLEX BUTTON
    Button 2
    Button 3Button 4’
    Button 5
    Button 6
    Button 7
    Button 8
    Button 9
    Button 10
    Button 11Button 12
    Button 
    13Button 14
    Button 
    17
    Button 18
    Button 19
    Button 20
    Button 1
    Button 2Buttons l-7
    Button 
    1
    Button 1Button 2
    Button 3
    Button 4
    Button 5
    Button 6
    Button 7
    Button 8
    Button 9
    Button 10Button 
    77Button 12
    Button 13
    Button 14
    Button 18Button 19DEFAULT VALUE
    coEnabled
    Enabled
    Enabled
    Disabled
    Disabled
    10
    1
    1None
    Incoming-Outgoing
    00 sec.Ring at Sta 100
    60140
    10 PPSCards l-7
    Enabled
    Enabled
    Enabled
    Disabled
    Enabled
    Enabled
    Enabled
    Disabled
    Disabled
    Enabled
    Disabled
    Disabled
    Enabled
    Disabled
    600-6Issue 
    1, March 1994 
    						
    							STARPLUS @ SPD 4896
    Digital Key Telephone SystemCUSTOMER DATA BASE PROGRAMMING
    Table 600-l Default Values (Cont’d)FEATURE
    New Station Range (#Is)
    Station Programming (Cont’d)
    Station ID
    Class of Service
    Speakerphone/Headset
    Group Pickup
    Paging Zones
    Preset Forward
    CO Line Group Access
    LCR Class of Service*
    Off-Hook Preference
    Flexible Button Assignments
    Display Button Assignments
    Select Page A
    Select Page B
    New Station Range 
    (#)s)DIGITAL DATE INTERFACE UNIT (DDIU)
    Baud Rate
    Character Length
    Stop Bit
    Flexible Port Assignment Feature 
    - Stations
    Local Number/Name Translation Table
    /CL/D FEATURES*
    Enable/Disable
    Name in Display
    Baud Rate
    Port 
    #ACD* GROUP PROGRAMMING:
    ACD Groups 
    550-557Alternate ACD Group
    Oven/o w Assignment
    Announcement Table(s) Entries
    ACD Supervisor Programming
    Select Page A
    Select Page B
    ACD Groups (550-557)
    Select Page A
    Seiect Page B
    *Features available with optional software.PROGRAM
    CODE
    Flash 50
    Page B
    Flash 51Flash 52
    Flash 55Flash 56
    Flash 60
    Page APage BFLEX 
    BUTTONButton 20
    Button 1
    Button 2
    Button 3
    Button 4
    Button 5
    Button 6
    Button 7
    Button 8
    Button 9Button 10
    Button 17
    Button 18
    Button 19Button 20
    Button 1
    Button 2
    Button 3Buttons l-7
    Buttons l-4
    Button 1Button 2
    Button 3
    Button 4Buttons l-8
    Button 
    71Button 12
    Button 13
    Button 14
    Button 18
    Button 19
    Buttons 1-8
    Button 18
    Button 19
    0(Keyset)
    5(SLT w/o MWt)
    1
    0
    1
    1None
    1
    0
    0
    (keyset)
    96008 characters
    1 stop bitCards l-7
    Disabied
    2400
    Port 
    #lNone
    None
    None
    - None
    None
    Issue 1, March 1994600-7 
    						
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