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Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

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    							STARPLUS @ SPD 4896LEAST COST 
    ROUTlNG (LCR) PROGRAMMINGDigital Key Telephone SystemLCR PROGRAMMING (Cont’d)
    665.2
    LCR TABLES PROGRAMMING
    Programming Steps
    If the system is in the programming mode, continue
    using the program codes. If starting to program here,enter the programming mode. Refer to Sec. 600.2,
    Program Mode Entry (Key Station).
    To program the system for Least Cost Routing:
    1. Press FLASH and dial 
    [75]. The following
    message is shown on the display phone:
    2. There are eight tables which can be pro-
    grammed here for LCR (you must also pro-
    gram LCR Class of Service in Station
    Programming). Use the procedures listed be-
    low to program these LCR tables.
    It is extremely important that the worksheets be
    completed before programming the 
    LCR tables.Description
    This feature is available with optional software.
    The Least Cost Routing (LCR) feature allows for the
    automatic selection of the most economical trunk
    according to the number dialed and the time of day
    and day of the week. There are eight different tables
    which are set up to monitor the dialing of digits of a
    station and to select the best route programmed for
    the call.These tables are: -.
    3-Digit Area/Office Code Routing Table
    .
    6-Digit Office Code Routing Table
    .
    Exception Table
    .
    Route List Table
    eInsert/Delete Table
    .
    Daily Start Time Table
    aWeekday (Weekly) Schedule
    .
    Toll Information Table
    I 
    01MKillTABLE
    1 zwWKXTASLE1 The buttons on the digital terminal are defined as
    shown below when entering the LCR Tables pro-
    gramming area:
    11 AI12 8
    I
    11 D
    14 F
    I
    15 a1  
    16 Hi 
    17 J )
    1/  18 K /Default: Refer to Figure 675-8 DB Printout of LCR
    Default for a complete listing of the LCR default data.Related Programming: Refer to Sec. 610.2,
    System Features Programming, LCR Enable 
    ;630. 
    I, Station Attributes Programming, Station
    Class of Service (COS); and Sec. 630.1, LCR Class
    of service (COS).
    665-4Issue 1, March 1994 
    						
    							STARPLUS * SPD 4896
    Digital Key Telephone SystemLEAST COST ROUTING (LCR) PROGRAMMING
    LCR PROGRAMMING (Cont’d)
    A.
    3-Digit Area/Office Code TableProgramming Steps
    1.Press 3-DIGIT TABLE flexible button (Button
    # 1). The following message will be shown on
    the display phone:
    Where:
    -L = [0] for non leading 1 (,,I ” not dialed)
    [1] for leading 
    I(“1 ” is dialed)
    - NNN = area/office code
    -RR = route list number 00-l 5
    - Y = [0] do not go to 6-Digit table
    [1] go to 6-Digit table
    -PP = number of digits expected to be dialed.2. Press the HOLD button to save the entry.
    Confirmation tone is heard and the display willnow update.Description
    3-Digit Area/Office Code Table. This table is di-
    vided-into two sections 
    - Leading 1 (a [1] is dialed
    before the number) and Non Leading 1 (no 
    [l] is
    dialed before the number). This gives the system the
    ability to handle call routing in areas that require a
    [I] before a long distance number, as well as in areasthat do not require the 
    [l].Both of these tables include all area codes 
    (NPA’s),and office codes 
    (NXX’s), from 000 to 999, including
    such numbers as 911,411, etc. Acomplete entry intothese tables include a route list table to be used, if
    the 6-Digit Table is to be checked and the number of
    digits likely to be dialed (example 7 digits or 10
    digits).All local office codes must be entered in this table
    even if they do not require long distance calling.
    The number of digits to expect entry will aid the
    system in identifying when the last digit is dialed andto begin routing the call. This also helps to free SLT
    DTMF receivers if SLT traffic in the system is heavy.
    For international calls, use 
    “00” as number of digits
    to expect. This causes the system to wait five sec-
    onds after user dials last digit before the system
    accesses a CO line and dials out.
    Appendix A-13 l-Digit Area/Office Code Route List Table
    i0/
    11
    0I0//9/11I
    0
    1I0III
    11I.-00/
    Figure 665-2 Ex: 3-Digit Area/Off ice Code Table Pgm Form
    Issue 
    1, March 1994665-5 
    						
    							STARPLUS @ SPD 4696
    LEAST COST 
    ROUTlNG (LCR) PROGRAMMINGDigital Key Telephone System
    LCR PROGRAMMING (Cont’d)
    B.6-Digit Off ice Code TableProgramming Steps
    1.Press the 6-DIGITTABLE flexible button (But-ton # 2). The following message is shown on
    the display phone:
    Where:
    - S = [0] to remove codes
    [l] to add codes
    - AAA = area code
    -RR = route number 00-l 5
    - NNN = office code
    2. Press the HOLD button to save the entry.
    Confirmation tone is heard and the display willnow update.
    3. Enter additional office codes to be pro-
    grammed into the same Area Code/ Route
    Table, pressing hold after each office code
    entry.
    4.Press a flexible button to program a different
    table.Description
    6-Digit OfFice Code Table. This table is used to
    determine a route for one or a group of individual
    office codes within an area code. Certain office
    codes within an area code can be given unique or
    special routing. If the office code dialed is not found
    in the 
    6-Digit Office Code Table, the call is then
    routed according to the route list table as was en-
    tered in the 3-Digit Table.
    The system allows for 20 
    s-digit hrealoffice code
    tables that may be used to route specific office codeswithin an area code. Each table will route calls for a
    common area code to a specified route. All entries
    made into a table will route those office codes to the
    specified route list table. An area code may be
    entered into more than one 
    6-Digit table with differ-
    ent routes specified.
    To delete all entries in an Area Code/Route table,
    enter [0 AAA RR 
    ###].
    Appendix A-14 &Digit Office Code Table’  
    AREACODE I  ROUTE ::
    I
    Figure 665-3 Ex: 
    &Digit Office Code Table Pgm Form
    665-6Issue 1, March 1994 
    						
    							WARPLUS @ SPD 4896
    Digital Key Telephone SystemLEAST COST ROUTlNG (LCR) PROGRAMMING
    LCR PROGRAMMING (Cont’d)
    C.Exception Code TableProgramming Steps
    1. Press EXCEPTION TABLES flexible button
    (Button 
    #3). The following message will be
    shown on the display phone:
    DescriptionException Table. This table is used for operator
    calls and any other calls which would use a one-digit
    or two-digit entry, rather than a three-digit area code.
    Where:
    - S = [0] to remove code from table,
    [l] to add code to table
    -XX= exception codes for single digit codes,
    press MUTE button as 2nd digit).
    The digits 
    [%J and [#] may be entered as
    valid digits.
    - RR= route table number, 00-15
    2. Press the HOLD button to save the entry.
    Confirmation tone is heard and the display willnow update.
    3.Press Button #3 again for further entries. Up
    to 20 Exception codes may be programmed
    in this table.
    Appendix A-15 LCR Exception Code TableCODE:  EXCEPTION /ROUTE
    CODE;  EXCEPTION 
    ‘-ROUTE
    #CODES
    (XX) i(00-l 5)
    # ICODES /
    (00-l 5)(RR)(XX) !(RR) /
    1111
    212 ’I
    818’I/
    I
    919II1
    :I1020!
    I
    Figure 665-4 Ex: Exception Code Table Pgm Form
    Issue 
    1, March 1994665-7 
    						
    							LEAST COST ROUTING (LCR) PROGRAMMINGSTARPLUS @ SPD 4696
    Digital Key Telephone SystemLCR PROGRAMMING (Cont’d)
    D.Route List Table
    Programming Steps
    1.Press the ROUTE LISTTABLE flexible button
    (Button 
    #4). The following message will be
    shown on the display phone:
    Where:
    -RR = Route List Table number 00-l 5
    - T = Time Period Route list 1-4
    - G = CO Line Group l-7
    - DD = Insert/Delete Table reference 00-19
    (## for none)
    - L= LCR Class of Service (LCOS)
    2. Press the HOLD button to save the entry.
    Confirmation tone is heard and the display will
    now update.
    3. To enter additional CO line groups in the
    same time period route list number: Dial G DDL HOLD
    To enter data for a different time period route list:
    1.Press program button 4 and enter all data (RRT G DD L).
    2.Repeat above to program a new Route Num-
    ber 00 to 15 or press a flexible button to
    program other LCR information.
    The following message will be shown on the display
    when the Call Cost feature has been enabled in
    Flash 
    05, Button $11.ROUTE LIST TABLE
    ENTER RR T CCC 
    G DD L HOLD
    Where:
    - RR = Route List Table number 00-15
    - T = Time Period Route list l-4
    - CCC = Cost for one minute $O.OO-$9.99
    - G= CO Line Group l-7
    - DD = Insert/Delete Table reference 00-19
    (## for none)
    - L= LCR Class of Service (LCOS)Description
    Route List Table. Up to 16 different Route list tablescan be programmed. Each route list table contains
    four time period routing lists, one for each of the
    available (four) daily start time periods. Within each
    time period route list up to seven CO (outside) line
    groups and their corresponding Insert/Delete Table
    if any and LCR class of service priority are pro-
    grammed on a per line group basis.
    When routing a CO call through LCR, CO Line
    groups are accessed in sequence so that the first
    line group entered represents the least costly (and
    first selected) and the last line group entered repre-
    sents the most costly (and last selected).The Route List Table references many other tables
    when processing a call for routing. First of all, the
    Daily start time table is referenced to determined
    what start time entry should be checked in the
    weekly schedule table. The corresponding entry in
    the weekly schedule table depending on the day of
    the week then determines which Time Period Route
    list should be used within the Route List Table.
    The system then begins to check for idle lines in the
    first entered CO line group and will proceed until an
    idle line is found. While it is searching for an idle CO
    line the Station LCR COS is checked against the
    entries for LCR COS Priority of the specific CO line
    groups (see LCR COS Priority explanation below).
    Once an idle CO line is found with a LCR priority
    equal to or higher than the stations LCR COS then
    a final check is made to determine if an Insert/Deletetable should be referenced. Once all of the tables
    and entries are checked the system then processes
    the call on the outside CO line.
    Make sure you have made entries into all 
    7%~ j
    Period Route List that are referenced in the I
    weekly schedule 
    tableRelated Programming: Refer to Sec. 610.2,
    System Features Programming, Call Cost Display
    Feature programming.
    665-8
    Issue 1, March 1994 
    						
    							STARPLUS @ SPD 4896
    Digital Key Telephone SystemLEAST COST ROUTlNG (LCR) PROGRAMMING
    LCR PROGRAMMING (Cont’d)
    Route List Table (Cont’d)Programming StepsDescription
    LCR COS 
    Pkority. A station should be assigned a
    class of service for LCR. Referto Sec. 630.1, StationAttributes Programming, LCR Class of service
    (COS). The LCR COS can be between 0 and 6, with
    0 being unrestricted and 6 being the most restrictive.Within the time period route 
    List,Table, line groups
    are given an LCR COS Priority assignment between
    0 and 6. A station using LCR will be able to use only
    those CO (outside) line groups with a priority assign-
    ment of equal or higher value than the station’s LCR
    Class of Service (i.e. a station with LCOS 3 can use
    line groups with a priority of 3-6).
    Table 665-l LCR Class of Service Table1
    Allowed Access 1LCR CO Line Group Priority
    to Route ;I
    I
    II
    I
    0 
    i1 /  2 j  3 14 15 6 /
    I
    ,
    I
    II
    ST0 I  Y /  Y I  Y ;  Y
    I;  y I  y i  y
    I
    I/
    A1INY /  Y ;  Y (  Y 1  Y /  Y
    L/
    C2 ;  N i  NY j  Y j  Y I  Y Y
    R 1
    i!
    3 /  NN 1  N /  Y /  y ’  y I  y,
    c0
    S/
    !
    /I
    /
    II
    ,/
    4 !  NN 1 N 
    / NY j  Y
    ~~~N~NJN,N N1Y.Y6 1
    NN/ N 1 N j  N 1 N 1  Y /
    N= Cannot use Line Group
    Y= Has access to Line Group
    Issue 1, March 1994665-9 
    						
    							STARPLUS@ SPD 4696LEAST COST ROUTING (LCR) PROGRAMMING
    Digital Key Telephone SystemLCR PROGRAMMING 
    (Cont’d)E. Insert/Delete Table
    Programming Steps
    1.Press INSERT/DELETE TABLE flexible but-
    ton (button 
    #5). The following message will be
    shown on the display phone:
    Enter the table information as follows;
    Where:
    - lT = Insert/Delete Table Number 00-l 9
    - X = [0] Pre-Delete numbers (first digits di-
    aled in the number),
    [l] Pre-Insert numbers (insert digits in front
    of number dialed,
    [2] Post-Insert numbers (insert digits behind
    number dialed)
    -DDD = digits (up to 16-digits may be deletedfrom the beginning of the number dialed and
    up to 40 digits can be inserted (20 pre and
    20 post)).
    2. Press the HOLD button to save the entry.
    Confirmation tone is heard and the display willnow update.
    To add and delete numbers in the same table, enter
    the different insertion/deletion tables in step 1 and
    enter as separate entries using the same table num-
    ber.In the Insert Tables for LCR programming:
    1.Press the TRANS button for a pause.
    - The [%I and [#] digits are allowed as valid
    digits for inserting digits dialed over the
    network.
    - The [*] and :#I are valid entries for adding
    digits in both the pre (in front of) or post
    (behind the number) tables.
    - The [+%I and [#] can not be used as delete
    characters in the Delete Tables.
    To delete a Table, enter the Table number followed
    by the HOLD button.Description
    insert/Delete Table. Digits can be either added or
    deleted when dialing a number. For instance, if a
    user dials a long distance call that should be placed
    on a foreign exchange (FX) line, the digit [I] and the
    three-digit area code (NPA) dialed by the user must
    be deleted before the call can be placed on that 
    FXline. An Insert/Delete Table can be programmed to
    do this. Digits can also be added to a number that
    has been dialed by the user.‘ For 
    .instance, Other
    Common Carrier (OCC) access codes and authori-
    zation (ID) codes can be automatically inserted by
    the system either in front of and/or behind the num-
    ber dialed.
    There are 20 Insert/Delete Tables and each table
    allows for entries into a delete table and a pre and
    post insert table. Up to 40-digits (including pauses)
    can be inserted 20-pre and 20-post) and up to 
    16-digits can be deleted. Digits can be inserted before
    or after the number dialed but can be deleted only
    from the start of the number dialed.
    Figure 665-5 
    Ex: insert/Delete Pgm form
    665-l 0issue 1, March 1994 
    						
    							TARPLUS @ SPD 4896
    iqital Key Telephone System
    2RDGRAMMING (Cont’d)
    Daily Start Time TableProgramming Steps
    Description
    1.Press the DAILY START flexible button (but-
    ton 
    #6). The following message will be shown
    on the display phone:
    2.Enter times in military form (2400 Hours) in
    succession.3. Press the HOLD button to save the entry.
    Confirmation tone is heard and the display willnow update. Default times are 0800, 1700,
    2300 (8 AM, 5 PM, and 11 PM), and the fourth
    time is disabled (####). To change a start timeall times must be re-entered. Four pounds
    [###I#] will be displayed if nothing is entered
    for a specific time.
    Daily Start Time Table. The daily start time table isused to correlate the LCR routing. 
    table.to the time
    sensitive discount structure offered by the custom-
    ers carrier. For example in the most common situ-
    ation the most expensive rate period is between 8:00
    am and 
    500 pm, often called the day rate. The first
    discount period usually starts at 
    500 pm and- runs
    until 
    11:OO pm, often called Evening Rates. The
    remaining time (from 
    1l:OO pm until 8:00 am) in this
    example is referred to as night time rates which
    usually has the biggest discount. With the wide
    selection of Common Carriers the least costly route
    for a particular area code may be different at different
    times of the day. To accommodate this situation, thistable and the Weekly Schedule Table work together,
    dividing the day into four possible time periods. By
    default these tables are set at the standard divisions
    of 
    8AM, 5PM, and 11 PM. However, these times can
    be changed.
    LEAST COST ROUTlNG (LCR) PROGRAMMINGThe entries in the Daily Stan Time table are used to
    select the time period to reference in the weekly
    schedule. Based on the time a call is placed the dailystart time table selects the time period to choose in
    the weekly schedule. The weekly schedule is then
    used to determine the time period route list in the
    Route List Table to use for routing the call for a
    particular day of the week.
    The times are entered in the 24 hour format.
    Time Call
    is placed
    I
    Day Call j  
    = /
    is placed 1
    Figure 665-6 Daily Start Time 
    & Weekly Schedule Tables
    I=/
    /
    I
    we 1, 
    March 1994665-l 1 
    						
    							STARPLUS* SPD4896
    LEAST COST ROUTING (LCR) PROGRAMMING
    Digital Key Telephone SystemLCR PROGRAMMING 
    (Cont’d)
    G.Weekly Schedule TableProgramming Steps
    1. Press the WEEKLY SCHED flexible button
    (button 
    #7). The following message will be
    shown on the display phone:
    Where: 
    D= Day of the Week
    - [0] = Monday
    -[ 1 ] = Tuesday
    - [2] = Wednesday
    - [3] = Thursday
    - [4] = Friday
    - [5] = Saturday
    - [6] = Sunday
    T = Time Period Route List (l-4) to use for the time
    of day (based on the daily start time table). Enter
    values for all time periods specified in the daily start
    time table for that day.
    -1 st T = Time Period Route list for the FIRSTDaily Start 
    Time.(applies to all Route List
    Tables)
    - 2nd T= Time Period Route List for the
    SECOND Daily Start Time.(applies to all
    Route List Tables)
    - 3rd T = Time Period Route List for the
    THIRD Daily StartTime.(applies to all RouteList Tables)
    - 4th T = Time Period Route List for the
    FOURTH Daily Start 
    Time.(applies to all
    Route List Tables)
    2.Press HOLD button after each complete daily
    entry. Confirmation tone is heard and the
    display will now update.
    jTime Call I
    /  is placed1
    j
    LzIIzl
    345 pmDescription
    Weekly Schedule Table. The weekly schedule 
    ta-ble determines’ what Time Period Route list to use
    within the.Route List Table. When a call is placed
    and ultimately sent to a route 
    li’st (call is not denied)
    based on the time of day the call is placed the Daily
    Start Time Table selects the time period to reference
    in the weekly schedule table. The time period route
    entered for the specified time period, as determined
    in the daily start time table and based on the day of
    week, is then selected and the call will be routed
    according to the specified time period route list.
    Example:
    - If a call is placed at 545 pm on a Monday
    then according to the daily start time table
    (using default values) the entry for time
    period two of the weekly schedule is
    checked. Because it is Monday the entry fortime period two on Monday is used and the
    result is that the Time Period Route List
    number two (again using defaultvalues) will
    be used for all routes. Thus the call is routedaccording to the entries in Time Period Two
    route list no matter what route 
    (00-15) is
    selected. Refer to Figure 665-7 Ex: Daily 
    &Weekly Start Time Tables.
    Figure 665-7 Ex: Daily 
    & Weekly Start Time TablesTime Period
    c= Route List 2 j
    665-l 2lssue 
    1, March 1994 
    						
    							STARPLUS @ SPD 4896
    Digital Key Telephone System
    L54ST COST ROUTING (LCR) PROGRAMMING
    1PROGRAMMING (Cont’d)
    l-l.LCR Routing for Toll InformationProgramming Steps
    1.Press TOLL INFO flexible button (button #8)The following message will be shown on the
    display phone:
    2.Enter the two-digit Route List number (00-I 5)
    for the Route to be referenced in the Route
    List Table.
    3. Press the HOLD button after programming
    the Route number. Confirmation tone is heard
    and the display will now update.
    4.Enable LCR at this point. Refer to Sec. 610.2,System Features Programming, LCR Enable.Description
    This feature adds provisions to the LCR call process-ing which will allow common call routing for all toll
    information calls. 
    1 -(XxX)555-1 212, (XxX)555-
    1212, l-555-1212 and 555-1212 calls will all be
    intercepted and sent to a selected route in the RouteList Table. Numbers dialed will be integrated and if
    it is determined to be a toll information call, either
    preceded with an area code or without or with a
    leading digit 1 or not, the call will be sent to the routedesignated in programming.
    Default: By default, Toll Information Calls will be to
    Route List Table zero (0) which will allow toll infor-
    mation calls to be placed on the system at default.
    A Toll Information route will be chosen over a 
    3-Digitor 
    g-Digit route assignment if both are assigned.
    Entering the pound key twice 
    [#I#] will deny all Toll
    Information calls.
    must be 
    progfafnmed5epivatelywiminme 3-
    Digit ArealCfiTce Code Table.TOLL 
    INFORMATlON ROUTE LIST TABLEDEFAULT
    00
    Figure 
    SS5-8 Ex: LCR Toll Information Routing Pgm Form
    Issue 
    1, March 1994665-l 3 
    						
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