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Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
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STARPLUS @ SPD 4896LEAST COST ROUTlNG (LCR) PROGRAMMINGDigital Key Telephone SystemLCR PROGRAMMING (Cont’d) 665.2 LCR TABLES PROGRAMMING Programming Steps If the system is in the programming mode, continue using the program codes. If starting to program here,enter the programming mode. Refer to Sec. 600.2, Program Mode Entry (Key Station). To program the system for Least Cost Routing: 1. Press FLASH and dial [75]. The following message is shown on the display phone: 2. There are eight tables which can be pro- grammed here for LCR (you must also pro- gram LCR Class of Service in Station Programming). Use the procedures listed be- low to program these LCR tables. It is extremely important that the worksheets be completed before programming the LCR tables.Description This feature is available with optional software. The Least Cost Routing (LCR) feature allows for the automatic selection of the most economical trunk according to the number dialed and the time of day and day of the week. There are eight different tables which are set up to monitor the dialing of digits of a station and to select the best route programmed for the call.These tables are: -. 3-Digit Area/Office Code Routing Table . 6-Digit Office Code Routing Table . Exception Table . Route List Table eInsert/Delete Table . Daily Start Time Table aWeekday (Weekly) Schedule . Toll Information Table I 01MKillTABLE 1 zwWKXTASLE1 The buttons on the digital terminal are defined as shown below when entering the LCR Tables pro- gramming area: 11 AI12 8 I 11 D 14 F I 15 a1 16 Hi 17 J ) 1/ 18 K /Default: Refer to Figure 675-8 DB Printout of LCR Default for a complete listing of the LCR default data.Related Programming: Refer to Sec. 610.2, System Features Programming, LCR Enable ;630. I, Station Attributes Programming, Station Class of Service (COS); and Sec. 630.1, LCR Class of service (COS). 665-4Issue 1, March 1994
STARPLUS * SPD 4896 Digital Key Telephone SystemLEAST COST ROUTING (LCR) PROGRAMMING LCR PROGRAMMING (Cont’d) A. 3-Digit Area/Office Code TableProgramming Steps 1.Press 3-DIGIT TABLE flexible button (Button # 1). The following message will be shown on the display phone: Where: -L = [0] for non leading 1 (,,I ” not dialed) [1] for leading I(“1 ” is dialed) - NNN = area/office code -RR = route list number 00-l 5 - Y = [0] do not go to 6-Digit table [1] go to 6-Digit table -PP = number of digits expected to be dialed.2. Press the HOLD button to save the entry. Confirmation tone is heard and the display willnow update.Description 3-Digit Area/Office Code Table. This table is di- vided-into two sections - Leading 1 (a [1] is dialed before the number) and Non Leading 1 (no [l] is dialed before the number). This gives the system the ability to handle call routing in areas that require a [I] before a long distance number, as well as in areasthat do not require the [l].Both of these tables include all area codes (NPA’s),and office codes (NXX’s), from 000 to 999, including such numbers as 911,411, etc. Acomplete entry intothese tables include a route list table to be used, if the 6-Digit Table is to be checked and the number of digits likely to be dialed (example 7 digits or 10 digits).All local office codes must be entered in this table even if they do not require long distance calling. The number of digits to expect entry will aid the system in identifying when the last digit is dialed andto begin routing the call. This also helps to free SLT DTMF receivers if SLT traffic in the system is heavy. For international calls, use “00” as number of digits to expect. This causes the system to wait five sec- onds after user dials last digit before the system accesses a CO line and dials out. Appendix A-13 l-Digit Area/Office Code Route List Table i0/ 11 0I0//9/11I 0 1I0III 11I.-00/ Figure 665-2 Ex: 3-Digit Area/Off ice Code Table Pgm Form Issue 1, March 1994665-5
STARPLUS @ SPD 4696 LEAST COST ROUTlNG (LCR) PROGRAMMINGDigital Key Telephone System LCR PROGRAMMING (Cont’d) B.6-Digit Off ice Code TableProgramming Steps 1.Press the 6-DIGITTABLE flexible button (But-ton # 2). The following message is shown on the display phone: Where: - S = [0] to remove codes [l] to add codes - AAA = area code -RR = route number 00-l 5 - NNN = office code 2. Press the HOLD button to save the entry. Confirmation tone is heard and the display willnow update. 3. Enter additional office codes to be pro- grammed into the same Area Code/ Route Table, pressing hold after each office code entry. 4.Press a flexible button to program a different table.Description 6-Digit OfFice Code Table. This table is used to determine a route for one or a group of individual office codes within an area code. Certain office codes within an area code can be given unique or special routing. If the office code dialed is not found in the 6-Digit Office Code Table, the call is then routed according to the route list table as was en- tered in the 3-Digit Table. The system allows for 20 s-digit hrealoffice code tables that may be used to route specific office codeswithin an area code. Each table will route calls for a common area code to a specified route. All entries made into a table will route those office codes to the specified route list table. An area code may be entered into more than one 6-Digit table with differ- ent routes specified. To delete all entries in an Area Code/Route table, enter [0 AAA RR ###]. Appendix A-14 &Digit Office Code Table’ AREACODE I ROUTE :: I Figure 665-3 Ex: &Digit Office Code Table Pgm Form 665-6Issue 1, March 1994
WARPLUS @ SPD 4896 Digital Key Telephone SystemLEAST COST ROUTlNG (LCR) PROGRAMMING LCR PROGRAMMING (Cont’d) C.Exception Code TableProgramming Steps 1. Press EXCEPTION TABLES flexible button (Button #3). The following message will be shown on the display phone: DescriptionException Table. This table is used for operator calls and any other calls which would use a one-digit or two-digit entry, rather than a three-digit area code. Where: - S = [0] to remove code from table, [l] to add code to table -XX= exception codes for single digit codes, press MUTE button as 2nd digit). The digits [%J and [#] may be entered as valid digits. - RR= route table number, 00-15 2. Press the HOLD button to save the entry. Confirmation tone is heard and the display willnow update. 3.Press Button #3 again for further entries. Up to 20 Exception codes may be programmed in this table. Appendix A-15 LCR Exception Code TableCODE: EXCEPTION /ROUTE CODE; EXCEPTION ‘-ROUTE #CODES (XX) i(00-l 5) # ICODES / (00-l 5)(RR)(XX) !(RR) / 1111 212 ’I 818’I/ I 919II1 :I1020! I Figure 665-4 Ex: Exception Code Table Pgm Form Issue 1, March 1994665-7
LEAST COST ROUTING (LCR) PROGRAMMINGSTARPLUS @ SPD 4696 Digital Key Telephone SystemLCR PROGRAMMING (Cont’d) D.Route List Table Programming Steps 1.Press the ROUTE LISTTABLE flexible button (Button #4). The following message will be shown on the display phone: Where: -RR = Route List Table number 00-l 5 - T = Time Period Route list 1-4 - G = CO Line Group l-7 - DD = Insert/Delete Table reference 00-19 (## for none) - L= LCR Class of Service (LCOS) 2. Press the HOLD button to save the entry. Confirmation tone is heard and the display will now update. 3. To enter additional CO line groups in the same time period route list number: Dial G DDL HOLD To enter data for a different time period route list: 1.Press program button 4 and enter all data (RRT G DD L). 2.Repeat above to program a new Route Num- ber 00 to 15 or press a flexible button to program other LCR information. The following message will be shown on the display when the Call Cost feature has been enabled in Flash 05, Button $11.ROUTE LIST TABLE ENTER RR T CCC G DD L HOLD Where: - RR = Route List Table number 00-15 - T = Time Period Route list l-4 - CCC = Cost for one minute $O.OO-$9.99 - G= CO Line Group l-7 - DD = Insert/Delete Table reference 00-19 (## for none) - L= LCR Class of Service (LCOS)Description Route List Table. Up to 16 different Route list tablescan be programmed. Each route list table contains four time period routing lists, one for each of the available (four) daily start time periods. Within each time period route list up to seven CO (outside) line groups and their corresponding Insert/Delete Table if any and LCR class of service priority are pro- grammed on a per line group basis. When routing a CO call through LCR, CO Line groups are accessed in sequence so that the first line group entered represents the least costly (and first selected) and the last line group entered repre- sents the most costly (and last selected).The Route List Table references many other tables when processing a call for routing. First of all, the Daily start time table is referenced to determined what start time entry should be checked in the weekly schedule table. The corresponding entry in the weekly schedule table depending on the day of the week then determines which Time Period Route list should be used within the Route List Table. The system then begins to check for idle lines in the first entered CO line group and will proceed until an idle line is found. While it is searching for an idle CO line the Station LCR COS is checked against the entries for LCR COS Priority of the specific CO line groups (see LCR COS Priority explanation below). Once an idle CO line is found with a LCR priority equal to or higher than the stations LCR COS then a final check is made to determine if an Insert/Deletetable should be referenced. Once all of the tables and entries are checked the system then processes the call on the outside CO line. Make sure you have made entries into all 7%~ j Period Route List that are referenced in the I weekly schedule tableRelated Programming: Refer to Sec. 610.2, System Features Programming, Call Cost Display Feature programming. 665-8 Issue 1, March 1994
STARPLUS @ SPD 4896 Digital Key Telephone SystemLEAST COST ROUTlNG (LCR) PROGRAMMING LCR PROGRAMMING (Cont’d) Route List Table (Cont’d)Programming StepsDescription LCR COS Pkority. A station should be assigned a class of service for LCR. Referto Sec. 630.1, StationAttributes Programming, LCR Class of service (COS). The LCR COS can be between 0 and 6, with 0 being unrestricted and 6 being the most restrictive.Within the time period route List,Table, line groups are given an LCR COS Priority assignment between 0 and 6. A station using LCR will be able to use only those CO (outside) line groups with a priority assign- ment of equal or higher value than the station’s LCR Class of Service (i.e. a station with LCOS 3 can use line groups with a priority of 3-6). Table 665-l LCR Class of Service Table1 Allowed Access 1LCR CO Line Group Priority to Route ;I I II I 0 i1 / 2 j 3 14 15 6 / I , I II ST0 I Y / Y I Y ; Y I; y I y i y I I/ A1INY / Y ; Y ( Y 1 Y / Y L/ C2 ; N i NY j Y j Y I Y Y R 1 i! 3 / NN 1 N / Y / y ’ y I y, c0 S/ ! /I / II ,/ 4 ! NN 1 N / NY j Y ~~~N~NJN,N N1Y.Y6 1 NN/ N 1 N j N 1 N 1 Y / N= Cannot use Line Group Y= Has access to Line Group Issue 1, March 1994665-9
STARPLUS@ SPD 4696LEAST COST ROUTING (LCR) PROGRAMMING Digital Key Telephone SystemLCR PROGRAMMING (Cont’d)E. Insert/Delete Table Programming Steps 1.Press INSERT/DELETE TABLE flexible but- ton (button #5). The following message will be shown on the display phone: Enter the table information as follows; Where: - lT = Insert/Delete Table Number 00-l 9 - X = [0] Pre-Delete numbers (first digits di- aled in the number), [l] Pre-Insert numbers (insert digits in front of number dialed, [2] Post-Insert numbers (insert digits behind number dialed) -DDD = digits (up to 16-digits may be deletedfrom the beginning of the number dialed and up to 40 digits can be inserted (20 pre and 20 post)). 2. Press the HOLD button to save the entry. Confirmation tone is heard and the display willnow update. To add and delete numbers in the same table, enter the different insertion/deletion tables in step 1 and enter as separate entries using the same table num- ber.In the Insert Tables for LCR programming: 1.Press the TRANS button for a pause. - The [%I and [#] digits are allowed as valid digits for inserting digits dialed over the network. - The [*] and :#I are valid entries for adding digits in both the pre (in front of) or post (behind the number) tables. - The [+%I and [#] can not be used as delete characters in the Delete Tables. To delete a Table, enter the Table number followed by the HOLD button.Description insert/Delete Table. Digits can be either added or deleted when dialing a number. For instance, if a user dials a long distance call that should be placed on a foreign exchange (FX) line, the digit [I] and the three-digit area code (NPA) dialed by the user must be deleted before the call can be placed on that FXline. An Insert/Delete Table can be programmed to do this. Digits can also be added to a number that has been dialed by the user.‘ For .instance, Other Common Carrier (OCC) access codes and authori- zation (ID) codes can be automatically inserted by the system either in front of and/or behind the num- ber dialed. There are 20 Insert/Delete Tables and each table allows for entries into a delete table and a pre and post insert table. Up to 40-digits (including pauses) can be inserted 20-pre and 20-post) and up to 16-digits can be deleted. Digits can be inserted before or after the number dialed but can be deleted only from the start of the number dialed. Figure 665-5 Ex: insert/Delete Pgm form 665-l 0issue 1, March 1994
TARPLUS @ SPD 4896 iqital Key Telephone System 2RDGRAMMING (Cont’d) Daily Start Time TableProgramming Steps Description 1.Press the DAILY START flexible button (but- ton #6). The following message will be shown on the display phone: 2.Enter times in military form (2400 Hours) in succession.3. Press the HOLD button to save the entry. Confirmation tone is heard and the display willnow update. Default times are 0800, 1700, 2300 (8 AM, 5 PM, and 11 PM), and the fourth time is disabled (####). To change a start timeall times must be re-entered. Four pounds [###I#] will be displayed if nothing is entered for a specific time. Daily Start Time Table. The daily start time table isused to correlate the LCR routing. table.to the time sensitive discount structure offered by the custom- ers carrier. For example in the most common situ- ation the most expensive rate period is between 8:00 am and 500 pm, often called the day rate. The first discount period usually starts at 500 pm and- runs until 11:OO pm, often called Evening Rates. The remaining time (from 1l:OO pm until 8:00 am) in this example is referred to as night time rates which usually has the biggest discount. With the wide selection of Common Carriers the least costly route for a particular area code may be different at different times of the day. To accommodate this situation, thistable and the Weekly Schedule Table work together, dividing the day into four possible time periods. By default these tables are set at the standard divisions of 8AM, 5PM, and 11 PM. However, these times can be changed. LEAST COST ROUTlNG (LCR) PROGRAMMINGThe entries in the Daily Stan Time table are used to select the time period to reference in the weekly schedule. Based on the time a call is placed the dailystart time table selects the time period to choose in the weekly schedule. The weekly schedule is then used to determine the time period route list in the Route List Table to use for routing the call for a particular day of the week. The times are entered in the 24 hour format. Time Call is placed I Day Call j = / is placed 1 Figure 665-6 Daily Start Time & Weekly Schedule Tables I=/ / I we 1, March 1994665-l 1
STARPLUS* SPD4896 LEAST COST ROUTING (LCR) PROGRAMMING Digital Key Telephone SystemLCR PROGRAMMING (Cont’d) G.Weekly Schedule TableProgramming Steps 1. Press the WEEKLY SCHED flexible button (button #7). The following message will be shown on the display phone: Where: D= Day of the Week - [0] = Monday -[ 1 ] = Tuesday - [2] = Wednesday - [3] = Thursday - [4] = Friday - [5] = Saturday - [6] = Sunday T = Time Period Route List (l-4) to use for the time of day (based on the daily start time table). Enter values for all time periods specified in the daily start time table for that day. -1 st T = Time Period Route list for the FIRSTDaily Start Time.(applies to all Route List Tables) - 2nd T= Time Period Route List for the SECOND Daily Start Time.(applies to all Route List Tables) - 3rd T = Time Period Route List for the THIRD Daily StartTime.(applies to all RouteList Tables) - 4th T = Time Period Route List for the FOURTH Daily Start Time.(applies to all Route List Tables) 2.Press HOLD button after each complete daily entry. Confirmation tone is heard and the display will now update. jTime Call I / is placed1 j LzIIzl 345 pmDescription Weekly Schedule Table. The weekly schedule ta-ble determines’ what Time Period Route list to use within the.Route List Table. When a call is placed and ultimately sent to a route li’st (call is not denied) based on the time of day the call is placed the Daily Start Time Table selects the time period to reference in the weekly schedule table. The time period route entered for the specified time period, as determined in the daily start time table and based on the day of week, is then selected and the call will be routed according to the specified time period route list. Example: - If a call is placed at 545 pm on a Monday then according to the daily start time table (using default values) the entry for time period two of the weekly schedule is checked. Because it is Monday the entry fortime period two on Monday is used and the result is that the Time Period Route List number two (again using defaultvalues) will be used for all routes. Thus the call is routedaccording to the entries in Time Period Two route list no matter what route (00-15) is selected. Refer to Figure 665-7 Ex: Daily &Weekly Start Time Tables. Figure 665-7 Ex: Daily & Weekly Start Time TablesTime Period c= Route List 2 j 665-l 2lssue 1, March 1994
STARPLUS @ SPD 4896 Digital Key Telephone System L54ST COST ROUTING (LCR) PROGRAMMING 1PROGRAMMING (Cont’d) l-l.LCR Routing for Toll InformationProgramming Steps 1.Press TOLL INFO flexible button (button #8)The following message will be shown on the display phone: 2.Enter the two-digit Route List number (00-I 5) for the Route to be referenced in the Route List Table. 3. Press the HOLD button after programming the Route number. Confirmation tone is heard and the display will now update. 4.Enable LCR at this point. Refer to Sec. 610.2,System Features Programming, LCR Enable.Description This feature adds provisions to the LCR call process-ing which will allow common call routing for all toll information calls. 1 -(XxX)555-1 212, (XxX)555- 1212, l-555-1212 and 555-1212 calls will all be intercepted and sent to a selected route in the RouteList Table. Numbers dialed will be integrated and if it is determined to be a toll information call, either preceded with an area code or without or with a leading digit 1 or not, the call will be sent to the routedesignated in programming. Default: By default, Toll Information Calls will be to Route List Table zero (0) which will allow toll infor- mation calls to be placed on the system at default. A Toll Information route will be chosen over a 3-Digitor g-Digit route assignment if both are assigned. Entering the pound key twice [#I#] will deny all Toll Information calls. must be progfafnmed5epivatelywiminme 3- Digit ArealCfiTce Code Table.TOLL INFORMATlON ROUTE LIST TABLEDEFAULT 00 Figure SS5-8 Ex: LCR Toll Information Routing Pgm Form Issue 1, March 1994665-l 3