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Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual
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EXCEPTlON TABLES PROGRAMMING STARPLUS @ SPD 4696 Digital Key Telephone System660.3 TOLL RESTRICTION PROGRAMMING A.Entering Toll Table ProgrammingProgramming Steps If the system is in the programming mode, continue using the program codes. If starting to program here,enter the programming mode. Refer to Sec. 600.2, Program Mode Entry (Key Station). It is recommended that the Exception Tables be initialized prior to entering data into the tables. ;.Dothis by following the instructionsin Sec. Tktbllca773lsptvcedum may alsobmspeated ifit: Is ‘determIned #at data In the exception. tab&s.has become corrupt. However, after initializingthe exoeptiontables,for this purpose, all data 1. Press FLASH and dial [70]. The following message is shown on the display phone: 2.To program allow/deny tables, press the ap- propriate Table button and enter information as outlined in the following procedures. 3. To program Special Tables 1-3, it is neces- sary to associate an area code to the table. This is done by pressing the appropriate “APEA-CODE TBL” button and assign the area code. Speciai Table 4 is reserved for the home area 1 code and does not require an area code entry. 4.To display entries in any of the tables, press the DISPLAY TABLES button (button #12).Entries in the allow/deny tables will display two at a time. Entries in the special tables willbe displayed six at a time in ascending order.Description All toll tables have been conveniently placed under one program code to allow entry of all toll restriction data.The buttons on the digital terminal are defined as shown below when entering the Toll Restriction pro- gramming area. ..0 vSPECYLTABLE216H. 7u SPECIALTABLEI7.I: 0,1sPECfAL7ABLU,IK9 0ARE4 CmElBLl119L ; TOPAREA,COOElBLZm ; ..When the system searches the allow and deny ta- bles, the entries are checked starting with Bin 01 andproceeding sequentially through the table to the last bin. In addition The allow table is always searched before looking at the deny table. Therefore the order of entry is important. Entries that are specific (i.e. [I 7161) should be placed ahead of entries that are more general (usually include “Don’t Care” digits i.e. [I “D” 11).Once a match is found, in the allow table, that references a special table the number dialed will be checked for an allowed code in the special table. If a match is not found in the special table the system will continue to check for a match in the next allow or deny table that is to be checked. The system will not return to the table that sent the call to the special table.660-4 Issue 1, March 1994
STARPLUS @ SPD 4696 Digital Key Telephone SystemEXCEPTION TABLES PROGRAMMING EXCEPTION TABLES PROGRAMMING (Cont’d) B.Allow Table ProgrammingProgramming Steps 1.Press the ALLOW TABLE A or ALLOW TA- BLE B flexible button (Button #1 or #3). The following message is shown on the display telephone: The first two bins locations are displayed. 2.Enter the two-digit bin number (01-20) of the bin to be programmed. It is recommended that: Bin f7 be reserved for an entry mat will reference special table number 1; Bin 18 be resewed for an. en&y that will reference special table number 2; Bin 19 bereserwzd for tefemncing special table number 3;I 2Ube reserved for referencing the Home areacook table, special table number 4. 3.Enter the allow code: where: - 0 to 9, *,# = corresponding allow digits (numbers) - MUTE = Don’t Care digit (‘VI”) - TRANS = search special table (“S”)4. Press the HOLD button to save the entry. Confirmation tone is heard and the display will now update. 5.When all entries for one table are complete, press the flexible button for the next tabie. The following rules should be applied when making entries that will reference the special tables: 1.For entries referencing the first three special tables a specific area code must be identified (one for each table needed). Then make note as to how the numbers will be dialed when dialing numbers to this area code (i.e. with a leading digit [l] or no leading digit [l]). The entry into the allow table would be entered as follows:Leading digit [l]: enter 6B 1 XXX DDD {S) or Non Leading [l]: enter BB XXX DDD {S} Where: - BB = Bin number (recommended 17-l 9) - XXX = Area code (must match AREA-X entry) - DDD = “Don’t Care” digit (three entries, DND button)Description Allow Table - Each Allow table contains 20 bin numbers. Each bin number may be up to eight-digits in length including {Don’t Care} digits and {Search Special Table} commands. Entries into the allow table represent exceptions to numbers or codes that are to be allowed only if they would otherwise be restricted by an entry in the deny table. For example if [I 555 12121 is to be allowed but [l +] numbers are denied, by an entry into the deny table, then [l 555 12121 should be entered into the allow table as an allowed number. Allow table A is referenced and searched first (before the deny table A) when Station COS is 2 and CO line COS is either 1 or 2. Allow table B is referenced and looked at first (before the deny table B) when Station COS is 3 and CO line COS is either 1 or 3. When station COS is 4 and CO line COS is 1 both allow tables are looked at first (allow table A first then allow table B) then both deny tables (deny table A first then deny table B).Don’t Care digits specify that the system should consider any digit dialed in that position as a match. Don’t Care digits should not be entered as the last digit in an entry, as this would be an unnecessary or meaningless command. Search Special Table commands must be enteredin a specific manner and should always be placed as the last entries in the Allow table. It is recom- mended that the last four bins (17-20) in the allow table be reserved for referencing the four special tables with the reference to the home area code (special table 4) always being located in bin number 20. Search Special table commands can only be entered into the allow tables. To erase a bin, enter the two-digit bin number follow- ing by pressing the HOLD button. Issue 1, March 1994660-5
EXCEPTiON TABLES PROGRAMMING STARPLUS @ SPD 4696 Digital Key Telephone System EXCEPTlON TABLES PROGRAMMING (Cont’d) Allow Table Programming (Cont’d) Programming Steps - {S)= Search Special Table Command (TRANS button) 2. For an entry that is to reference the Home Area Code table (special table 4) the entry may also be entered to expect or not expect a leading digit [l]. In fact in some cases it maybe desirable to enter both of the following entries; Leading digit [I]: enter BB 1 DDD {S} and/or Non Leading [l]: enter BB DDD {S)Where: - BB = Bin number (recommended bin 20) - DDD =“Don’t Care” digit (three entries, MUTE button) - {S) = Search Special Table Command (TRANS button) If both leading digit fl] and non-leading digit It] 1enttiesare made to reiiztsnce the same table it is/ necessary to place the leading digit [7J entry 1 ahead of the non-leading digit [l] entry in the allow table.1Description 660-6issue 1, March 1994
STARPLUS @ si=D 4896 Digital Key Telephone SystemEXCEPTION TABLES PROGRAMMING EXCEPTION TABLES PROGRAMMING (Cont’d) C.Deny Table ProgrammingProgramming Steps 1.Press the DENY TABLE A or DENY TABLE B flexible button (Button #2 or #4). The follow- ing message is shown on the display phone: The first two bin locations are displayed. 2.Enter the two-digit bin number (01-I 0) of the bin to be programmed. 3.Enter the deny code: where: - 0 to 9, l ,# = corresponding deny digits (numbers) - MUTE = Don’t Care digit 4. Press the HOLD button to save the entry. Confirmation tone is heard and the display willnow update. 5.When all entries for one table are complete, press the flexible button for the next table.Description Deny Table - Each Deny table contains ten bin numbers. Each bin nymber may be up to eight -digitsin length including {Don’t Care} digits. Entries in the deny table represent numbers or codes that are to be denied or restricted. Common entries would be [l] for restricting all [l+] type of calls. Exceptions to this restriction would be enjered into the allow table. Deny table A is referenced and searched only after the allow tabie A is checked when Station COS is 2 and CO line COS is either 1 or 2.Deny table B is referenced and searched only after the allow table B is checked when Station COS is 3 and CO line COS is either 1 or 3. When station COS is 4 and CO line COS is1 both allow tables are looked at first (allow table A first then allow table B) then both deny tables (deny table A first then deny table B). Don’t Care digits specify that the system should consider any digit dialed in that position as a match. Don’t Care digits should not be entered as the last digit in an entry.Search Special table commands can not be entered into the Deny tables. To erase a bin, enter the two-digit bin number fol- lowed by pressing the HOLD button. Issue 1, March 1994660-7
EXCEPTlON TABLES PROGRAMMING STARPLUS @ St’D 4696 Digital Key Telephone SystemEXCEPTION TABLES PROGRAMMING (Cont’d) D. Speciai Table Programming Programming Steps To program a special table, it is first necessary to assign an area.code to the table (except for the homearea code). To assign an area code to a special table: 1.Press the appropriate AREA CODE TABLE (l-4) flexible button (button #9-l 1). The fol- lowing message is shown on the display phone: 2.Enter the three-digit area code. 3. Press the HOLD button to save the entry. Confirmation tone is heard and the display willnow update. To enter office codes into the special table: 4.Press the SPECIAL TABLE (l-4) flexible but- ton (button #5 - #8) that corresponds to the area code programmed above. The following message is shown on the display phone: ,Where: - XXX = Area Code 5.Enter the three-digit office codes that are to be allowed followed by a [I] which means to allow this code. To remove a code from the allow list enter the three-digit office code fol- lowed by a [0] which will remove the code fromthe allow list. - XXX [I] = Allow code - XXX [0] = Remove code from the list Where XXX = an office code from 200 to 999. 6.Press HOLD after every code entered. Con- firmation tone is heard and the display will now update. Multiple codes may be entered in a row. The display will update showing the first six codes in ascending order. DescriptionThe special tables provide greater flexibility in de- signing a toll plan for a particular site. Each special table allows entry of up to 800 three-digit office codes(200 - 999). Three of these tables must be assigned an area code by which they are referenced. The fourth table is reserved for the home area code and requires no area code entry. The special tables are referenced through entries in the allow tables. Four area codes, including the home area code, can be referenced to these special tables for further definition. When a special table is referenced, entries must be made in the special tablespecifying what office codes will be allowed. By default no codes are on the allow list. Codes can be added to the allow list or removed from the list. When a special table is checked for a match,to a three digit code, but not found the system will then continue to search the next allow deny table thatis to be checked. The system does not return to the allow table which routed the call to the special table. The buttons on the digital terminal are defined as shown below when entering the Special Table pro- gramming area. I, 1 0ALLOWTABLEA 1 ww4YTm.EA ” s EAUOWTABLEB74 IICaYTABLE B s TS’EC!ALTAELEiI I 6YSPECIALTABLEi 7” ?#ECLALTABLEJ r !DPAREACCCETBL2 660-8Issue 1, March 1994
STARPLLJS @ SPD 4696 Digital Key Telephone SystemEXCEPTION TABLES PROGRAMMING EXCEPllON TABLES PROGRAMMING (Cont’d) E.Displaying Toll Table Entries Programming Steps To display entries in either the Allow/Deny tables or the special tables: 1.Press the DISPLAY TABLES flexible button (button #12) while entering information into a table. 2.While viewing entries made into an allow or deny table, two entries at a time will be dis- played on the bottom line of the display. By pressing the DISPLAY TABLES button again, the next higher bins will be displayed. When the last entries are displayed pressing the DISPLAY TABLES button again will show the first two entries. ALLOW TABLE A 01 XXXXXXXE02 xxmxxxxWhere: - X = Allow or Deny Code - E = End of Entry While viewing entries in a special table, six three- digit codes, that have been allowed, will be displayedin ascending order starting with the lowest entry. By pressing the DISPLAY TABLES button again, the next six entries will be displayed. This will continue until all codes have been displayed. SPECIAL TABLE 1 AC XXX WY WY WY WY YW WYWhere: - XXX= Area Code - YW= Allowed Office CodeDescription It is possible to view entries in the toll tables using the display on the Executive telephone. To view all entries, the DISPLAY TABLES flexible button (But- ton #12) is pressed multiple times to scroll through the entries. ifisrecommsndedfo uiewallenfriesin fheAilowand Deny fable bsfc~n? l&wing .programming.En fries am besnendsrsd near fhs bottom of fhs listsifherkr searching fhs special fabks orenfries fhaf may have been ma& in error. Viewing fheenfirs allow fable will ensure pmper enfry andop8lafiolt.Issue 1, March 1994 660-9
WJS @ SPD 4696 d Key Telephone System :ON 666 665.1665.2TABLE OF CONTENTS FOR SECTION 665 LEAST COST ROUTING (LCR) PROGRAMMING ...............................665-l INTRODUCTION ............................................................................................665-l A.LCR Operation...............................................................................665-l LCR TABLES PROGRAMMING ...................................:.................................665-4 A.3-Digit Area/Office Code Table......................................................665-5 B.6-Digit Office Code Table..............................................................665-6 C.Exception Code Table...................................................................665-7 D.RouteListTable.............................................................................665-8 E.Insert/Delete Table......................................................................665-10 F.Daily Start Time Table................................................................. 665-l 1 G.Weekly Schedule Table ...............................................................665-12 H.LCR Routing for Toll Information.................................................665-l 3 I.Default LCR Database.................................................................665-14 1, March 1994 665-i
STARPLUS ’ SPD 4696 Digital Key Telephone SystemLEAST COST ROUTING &CR) PROGRAMMING SECTION 665 LEAST COST ROUTlNG (LCR) PROGRAMMING 665.1INTRODUCTION This feature is available with optional software. Least Cost Routing (LCR) selects the most economi-cal programmed route for an outgoing call. When a station user dials an outside number, the LCR fea- ture analyzes the number and then automatically chooses an outside line from the group that has beenprogrammed as most economical. The LCR feature puts the responsibility of choosing the least expen- sive route for each area code and exchange code on the system administrator, not on the station user. In order to make a routing decision, the LCR feature is programmed in the system database. The success- ful operation of this feature is completely dependent on the accuracy of the programming. Refer to Figure 665-l LCR Flowchart for assistance. There are eight different tables which are set up to monitor the dialing of digits and to select the best route for the call depending on time of day and day of week. These tables are: 3-Digit Area/Office Code Routing Table 6-Digit Office Code Routing Table Exception Table Route List Table Insert/Delete Table Daily Start Time Table Weekday (Weekly) Schedule Toll Information TableA. LCR Operation The system first checks to see if the number dialed is more than two digits. If it is two digits or less, the call is processed according to instructions in the Exception Table. If the number is not found in the Exception Table, the call is denied. If the number is more than two digits, it goes to the 3-Digit Table. If the first digit dialed is a “1 I’ the leading 1 table will be checked with the following three digits. If the first digit dialed is not a “l”, then the first three digits are checked against the Non-Leading 1 3-Digit table. The first three digits (either office code or area code) are then checked to see if they are in the 3-Digit Table. If they are not found there, the call is not routed. If the digits are found in the 3-Digit Table, the system then checks for an entry to see if the 6-Digit Table must be referenced. If the g-Digit column is marked [yes] in the three digit table entry, the number is then checked in the 6-DigitTable. There are 20 6-Digit tables. Each 6-Digit table is programmed and becomes associated to a specific area code with a selected route. Office codes are entered into the 6-Digit table that will be routed to a specific route list table. This allows the system ad- ministrator to split area codes for routing to different lines connected to the system. This helps when Foreign Exchange lines (FX Lines), Banded WATS lines, or “Dedicated” Lines (OPX’s from another system) are in use.If the office code is not found in the 6-Digit Table, the call is referred back to the 3-Digit Table for selecting a route list table. And then goes through the same procedures as described below. Before actually selecting a route list table, the num- ber is checked against the toll restriction tables (station COS). When LCR is enabled, only station Class of Service is referenced. CO line Class of Service is no longer applicable. All CO lines are considered Class of Service 1. If the call is not allowed through the toll restriction tables, the call is denied. If it is allowed, the call thengoes to the Route List Table as specified by either the 3-Digit or S-Digit table. The Time of day and Day of week is determined and the call is presented to the corresponding time periodroute within the specified route table. Each of the 16 Route Tables contain four time sensitive routes. Issue 1, March 1994665-i
LEAST COST ROUTING (LCR) PROGRAMMINGSTARPLUS @ SPD 4696 Digital Key Telephone SystemRoutes are determined by the time of day and day of week as specified in the Daily Start Time table andthe Weekly Schedule table. After the appropriate route is selected, LCR Class of Service becomes applicable. A station can use only those line groups programmed with a priority number equal to or higher than the station’s LCR Class of Service. If a line is not available in the first choice line group, the system advances to the next choice line group and searches for a free line. This process continues until an available line is found, or the last available line group is searched ,or until a line group is reachedwith a priority assignment lower than the station’s LCR Class of Service assignment. When a line is available the system will seize that line and wait for dial tone. Then before dialing, the system checks the Insert/Delete table for digits that should be deleted from the front of the number or digits that should be inserted either before or after the number dialed. Finally the system begins to dial the number out over the selected line. All of this analyzing and manipulation of the number takes only a fraction of a second from the time the station user begins to dial until the number is dialed out over the public network lines. If no lines are available in any of the CO line groups programmed for that route and allowed to that sta- tion, the call can be automatically queued on to the first choice (least costly) line group. If the user waits three seconds after dialing the number, they will hearconfirmation tone which indicates that an automatic LCR Queue Callback has been activated on the first choice line group. When a CO line becomes avail- able in the first choice line group the system will ring the calling station. When answered by the station the system will automatically seize the line and redial thenumber. 665-2Issue 1, March 1994
STARPLUS * SPD 4696 Digital Key Telephone SystemLEAST COST ROUTING (LCR) PROGRAMMING SEARCH EXCEPTION TABLE FOR MATCHj FOUND ’ROUTE ASSIGNED !FROM EXCEPTIONITABLE- 1. -.-I TI COMPARE # DIALED IWITH STATION’SiDIALING PRIVILEGES ! SYSTEM CLOCK YI YES j NOT I SEARCH IFOUND&DIGITITABLE FOR MATCH 7NOT’ LISTSELECTED FOR ’RESTRICTjROUTE FROM DAILYISTART TIME ANDI/ ‘NEEKLY SCHEDULE /YTABLES/! 6-DIGITTABLE !1 1 CO LINE SELECTED ; I FROM FIRSTIjAVAILABLETRUNK /GROUP IN LISTOF/ //I ALL LINES/ROUTE ASSIGNED ! 1 CALL IS QUEUED ON LEAST COSTLY GROUP IN LIST OF ROUTE ASSIGNED/ 0\CALL IS‘i(PROCESSED 1 uFigure 665-l LCR FIowchartIssue 1, March 1994 665-3