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Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

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    							EXCEPTlON TABLES PROGRAMMING
    STARPLUS @ SPD 4696
    Digital Key Telephone System660.3
    TOLL RESTRICTION PROGRAMMING
    A.Entering Toll Table ProgrammingProgramming Steps
    If the system is in the programming mode, continue
    using the program codes. If starting to program here,enter the programming mode. Refer to Sec. 600.2,
    Program Mode Entry (Key Station).
    It is recommended that the Exception Tables be
    initialized prior to entering data into the tables.
    ;.Dothis by following the
    instructionsin Sec.
    Tktbllca773lsptvcedum may alsobmspeated ifit: Is ‘determIned #at data In the exception. tab&s.has become corrupt. However, after initializingthe exoeptiontables,for this purpose,
    all data
    1. Press FLASH and dial 
    [70]. The following
    message is shown on the display phone:
    2.To program allow/deny tables, press the ap-
    propriate Table button and enter information
    as outlined in the following procedures.
    3. To program Special Tables 1-3, it is neces-
    sary to associate an area code to the table.
    This is done by pressing the appropriate
    “APEA-CODE TBL” button and assign the
    area code.
    Speciai Table 4 is reserved for the home area 1
    code and does not require an area code entry.
    4.To display entries in any of the tables, press
    the DISPLAY TABLES button (button 
    #12).Entries in the allow/deny tables will display
    two at a time. Entries in the special tables willbe displayed six at a time in ascending order.Description
    All toll tables have been conveniently placed under
    one program code to allow entry of all toll restriction
    data.The buttons on the digital terminal are defined as
    shown below when entering the Toll Restriction pro-
    gramming area.
    ..0 vSPECYLTABLE216H.
    7u
    SPECIALTABLEI7.I:
    0,1sPECfAL7ABLU,IK9 
    0ARE4 CmElBLl119L
    ; TOPAREA,COOElBLZm ; ..When the system searches the allow and deny ta-
    bles, the entries are checked starting with Bin 01 andproceeding sequentially through the table to the last
    bin. In addition The allow table is always searched
    before looking at the deny table. Therefore the order
    of entry is important. Entries that are specific (i.e. [I
    7161) should be placed ahead of entries that are
    more general (usually include “Don’t Care” digits i.e.
    [I 
    “D” 11).Once a match is found, in the allow table, that
    references a special table the number dialed will be
    checked for an allowed code in the special table. If
    a match is not found in the special table the system
    will continue to check for a match in the next allow
    or deny table that is to be checked. The system will
    not return to the table that sent the call to the special
    table.660-4
    Issue 1, March 1994 
    						
    							STARPLUS @ SPD 4696
    Digital Key Telephone SystemEXCEPTION TABLES PROGRAMMING
    EXCEPTION TABLES PROGRAMMING (Cont’d)
    B.Allow Table ProgrammingProgramming Steps
    1.Press the ALLOW TABLE A or ALLOW TA-
    BLE B flexible button (Button 
    #1 or #3). The
    following message is shown on the display
    telephone:
    The first two bins locations are displayed.
    2.Enter the two-digit bin number (01-20) of the
    bin to be programmed.
    It is recommended that: Bin 
    f7 be reserved for
    an entry mat will reference special table number
    1; 
    Bin 18 be resewed for an. en&y that will
    reference special table number 2; Bin 19 bereserwzd for tefemncing special table number 3;I 2Ube reserved for referencing the Home areacook table, special table number 4.
    3.Enter the allow code:
    where:
    - 0 to 9, *,# = corresponding allow digits
    (numbers)
    - MUTE = Don’t Care digit (‘VI”)
    - TRANS = search special table (“S”)4. Press the HOLD button to save the entry.
    Confirmation tone is heard and the display will
    now update.
    5.When all entries for one table are complete,
    press the flexible button for the next tabie.
    The following rules should be applied when making
    entries that will reference the special tables:
    1.For entries referencing the first three special
    tables a specific area code must be identified
    (one for each table needed). Then make note
    as to how the numbers will be dialed when
    dialing numbers to this area code (i.e. with a
    leading digit 
    [l] or no leading digit [l]). The
    entry into the allow table would be entered as
    follows:Leading digit 
    [l]: enter 6B 1 XXX DDD {S) or
    Non Leading 
    [l]: enter BB XXX DDD {S}
    Where:
    - BB = Bin number (recommended 17-l 9)
    - XXX = Area code (must match AREA-X
    entry)
    - DDD = “Don’t Care” digit (three entries,
    DND button)Description
    Allow Table 
    - Each Allow table contains 20 bin
    numbers. Each bin number may be up to eight-digits
    in length including {Don’t Care} digits and {Search
    Special Table} commands. Entries into the allow
    table represent exceptions to numbers or codes that
    are to be allowed only if they would otherwise be
    restricted by an entry in the deny table. For example
    if [I 555 
    12121 is to be allowed but [l +] numbers are
    denied, by an entry into the deny table, then 
    [l 555
    12121 should be entered into the allow table as an
    allowed number.
    Allow table A is referenced and searched
    first (before the deny table A) when Station
    COS is 2 and CO line COS is either 1 or 2.
    Allow table B is referenced and looked at
    first (before the deny table B) when Station
    COS is 3 and CO line COS is either 1 or 3.
    When station COS is 4 and CO line COS is
    1 both allow tables are looked at first (allow
    table A first then allow table B) then both
    deny tables (deny table A first then deny
    table B).Don’t Care digits specify that the system should
    consider any digit dialed in that position as a match.
    Don’t Care digits should not be entered as the last
    digit in an entry, as this would be an unnecessary or
    meaningless command.
    Search Special Table commands must be enteredin a specific manner and should always be placed
    as the last entries in the Allow table. It is recom-
    mended that the last four bins (17-20) in the allow
    table be reserved for referencing the four special
    tables with the reference to the home area code
    (special table 4) always being located in bin number
    20. Search Special table commands can only be
    entered into the allow tables.
    To erase a bin, enter the two-digit bin number follow-
    ing by pressing the HOLD button.
    Issue 1, March 1994660-5 
    						
    							EXCEPTiON TABLES PROGRAMMING
    STARPLUS @ SPD 4696
    Digital Key Telephone System
    EXCEPTlON TABLES PROGRAMMING (Cont’d)
    Allow Table Programming (Cont’d)
    Programming Steps
    - {S)= Search Special Table Command
    (TRANS button)
    2. For an entry that is to reference the Home
    Area Code table (special table 4) the entry
    may also be entered to expect or not expect
    a leading digit [l]. In fact in some cases it maybe desirable to enter both of the following
    entries;
    Leading digit [I]: enter 
    BB 1 DDD {S} and/or
    Non Leading 
    [l]: enter BB DDD {S)Where:
    - BB = Bin number (recommended bin 20)
    - DDD =“Don’t Care” digit (three entries,
    MUTE button)
    - {S) = Search Special Table Command
    (TRANS button)
    If both leading digit 
    fl] and non-leading digit It] 1enttiesare made to reiiztsnce the same table it is/
    necessary to place the leading digit [7J entry 1
    ahead of the non-leading digit [l] entry in the
    allow table.1Description
    660-6issue 1, March 1994 
    						
    							STARPLUS @ si=D 4896
    Digital Key Telephone SystemEXCEPTION TABLES PROGRAMMING
    EXCEPTION TABLES PROGRAMMING (Cont’d)
    C.Deny Table ProgrammingProgramming Steps
    1.Press the DENY TABLE A or DENY TABLE
    B flexible button (Button 
    #2 or #4). The follow-
    ing message is shown on the display phone:
    The first two bin locations are displayed.
    2.Enter the two-digit bin number (01-I 0) of the
    bin to be programmed.
    3.Enter the deny code:
    where:
    - 0 to 9, l ,# = corresponding deny digits
    (numbers)
    - MUTE = Don’t Care digit
    4. Press the HOLD button to save the entry.
    Confirmation tone is heard and the display willnow update.
    5.When all entries for one table are complete,
    press the flexible button for the next table.Description
    Deny Table 
    - Each Deny table contains ten bin
    numbers. Each bin nymber may be up to eight -digitsin length including {Don’t Care} digits. Entries in the
    deny table represent numbers or codes that are to
    be denied or restricted. Common entries would be
    [l] for restricting all [l+] type of calls. Exceptions to
    this restriction would be 
    enjered into the allow table.
    Deny table A is referenced and searched
    only after the allow tabie A is checked when
    Station COS is 2 and CO line COS is either
    1 or 2.Deny table B is referenced and searched
    only after the allow table B is checked when
    Station COS is 3 and CO line COS is either
    1 or 3.
    When station COS is 4 and CO line COS is1 both allow tables are looked at first (allow
    table A first then allow table B) then both
    deny tables (deny table A first then deny
    table B).
    Don’t Care digits specify that the system should
    consider any digit dialed in that position as a match.
    Don’t Care digits should not be entered as the last
    digit in an entry.Search Special table commands can not be entered
    into the Deny tables.
    To erase a bin, enter the two-digit bin number fol-
    lowed by pressing the HOLD button.
    Issue 
    1, March 1994660-7 
    						
    							EXCEPTlON TABLES PROGRAMMING
    STARPLUS @ St’D 4696
    Digital Key Telephone SystemEXCEPTION TABLES PROGRAMMING (Cont’d)
    D. Speciai Table Programming
    Programming Steps
    To program a special table, it is first necessary to
    assign an area.code to the table (except for the homearea code).
    To assign an area code to a special table:
    1.Press the appropriate AREA CODE TABLE
    (l-4) flexible button (button 
    #9-l 1). The fol-
    lowing message is shown on the display
    phone:
    2.Enter the three-digit area code.
    3. Press the HOLD button to save the entry.
    Confirmation tone is heard and the display willnow update.
    To enter office codes into the special table:
    4.Press the SPECIAL TABLE (l-4) flexible but-
    ton (button 
    #5 - #8) that corresponds to the
    area code programmed above. The following
    message is shown on the display phone:
    ,Where:
    - XXX = Area Code
    5.Enter the three-digit office codes that are to
    be allowed followed by a [I] which means to
    allow 
    this code. To remove a code from the
    allow list enter the three-digit office code fol-
    lowed by a [0] which will remove the code fromthe allow list.
    - XXX [I] = Allow code
    - XXX [0] = Remove code from the list
    Where XXX 
    = an office code from 200 to 999.
    6.Press HOLD after every code entered. Con-
    firmation tone is heard and the display will
    now update. Multiple codes may be entered
    in a row. The display will update showing the
    first six codes in ascending order.
    DescriptionThe special tables provide greater flexibility in de-
    signing a toll plan for a particular site. Each special
    table allows entry of up to 800 three-digit office codes(200 
    - 999). Three of these tables must be assigned
    an area code by which they are referenced. The
    fourth table is reserved for the home area code and
    requires no area code entry.
    The special tables are referenced through entries in
    the allow tables. Four area codes, including the
    home area code, can be referenced to these special
    tables for further definition. When a special table is
    referenced, entries must be made in the special tablespecifying what office codes will be allowed. By
    default no codes are on the allow list.
    Codes can be added to the allow list or removed from
    the list. When a special table is checked for a match,to a three digit code, but not found the system will
    then continue to search the next allow deny table thatis to be checked. The system does not return to the
    allow table which routed the call to the special table.
    The buttons on the digital terminal are defined as
    shown below when entering the Special Table pro-
    gramming area.
    I, 1 0ALLOWTABLEA
    1 ww4YTm.EA
    ” s EAUOWTABLEB74 IICaYTABLE B
    s TS’EC!ALTAELEiI
    I 
    6YSPECIALTABLEi  7”
    ?#ECLALTABLEJ
    r !DPAREACCCETBL2
    660-8Issue 1, March 1994 
    						
    							STARPLLJS @ SPD 4696
    Digital Key Telephone SystemEXCEPTION TABLES PROGRAMMING
    EXCEPllON TABLES PROGRAMMING (Cont’d)
    E.Displaying Toll Table Entries
    Programming Steps
    To display entries in either the Allow/Deny tables or
    the special tables:
    1.Press the DISPLAY TABLES flexible button
    (button 
    #12) while entering information into a
    table.
    2.While viewing entries made into an allow or
    deny table, two entries at a time will be dis-
    played on the bottom line of the display. By
    pressing the DISPLAY TABLES button again,
    the next higher bins will be displayed. When
    the last entries are displayed pressing the
    DISPLAY TABLES button again will show the
    first two entries.
    ALLOW TABLE A
    01 XXXXXXXE02 
    xxmxxxxWhere:
    - X = Allow or Deny Code
    - E = End of Entry
    While viewing entries in a special table, six 
    three-
    digit codes, that have been allowed, will be displayedin ascending order starting with the lowest entry. By
    pressing the DISPLAY TABLES button again, the
    next six entries will be displayed. This will continue
    until all codes have been displayed.
    SPECIAL TABLE 1 AC XXX
    WY WY WY WY YW WYWhere:
    - XXX= Area Code
    - YW= Allowed Office CodeDescription
    It is possible to view entries in the toll tables using
    the display on the Executive telephone. To view all
    entries, the DISPLAY TABLES flexible button (But-
    ton 
    #12) is pressed multiple times to scroll through
    the entries.
    ifisrecommsndedfo uiewallenfriesin fheAilowand Deny fable bsfc~n? l&wing .programming.En fries am besnendsrsd near fhs bottom of fhs listsifherkr searching fhs special fabks orenfries
    fhaf may have been ma& in error. Viewing fheenfirs allow fable will ensure pmper enfry andop8lafiolt.Issue 1, March 1994
    660-9 
    						
    							WJS @ SPD 4696
    d Key Telephone System
    :ON 666
    665.1665.2TABLE OF CONTENTS FOR SECTION 665
    LEAST COST ROUTING (LCR) PROGRAMMING
    ...............................665-l
    INTRODUCTION
    ............................................................................................665-l
    A.LCR Operation...............................................................................665-l
    LCR TABLES PROGRAMMING
    ...................................:.................................665-4
    A.3-Digit Area/Office Code Table......................................................665-5
    B.6-Digit Office Code Table..............................................................665-6
    C.Exception Code Table...................................................................665-7
    D.RouteListTable.............................................................................665-8
    E.Insert/Delete Table......................................................................665-10
    F.Daily Start Time Table.................................................................
    665-l 1
    G.Weekly Schedule Table
    ...............................................................665-12
    H.LCR Routing for Toll Information.................................................665-l 3
    I.Default LCR Database.................................................................665-14
    1, March 1994
    665-i 
    						
    							STARPLUS ’ SPD 4696
    Digital Key Telephone SystemLEAST COST ROUTING 
    &CR) PROGRAMMING
    SECTION 665
    LEAST COST 
    ROUTlNG (LCR) PROGRAMMING
    665.1INTRODUCTION
    This feature is available with optional 
    software.
    Least Cost Routing (LCR) selects the most economi-cal programmed route for an outgoing call. When a
    station user dials an outside number, the LCR fea-
    ture analyzes the number and then automatically
    chooses an outside line from the group that has beenprogrammed as most economical. The LCR feature
    puts the responsibility of choosing the least expen-
    sive route for each area code and exchange code on
    the system administrator, not on the station user. In
    order to make a routing decision, the LCR feature is
    programmed in the system database. The success-
    ful operation of this feature is completely dependent
    on the accuracy of the programming. Refer to Figure
    665-l LCR Flowchart for assistance.
    There are eight different tables which are set up to
    monitor the dialing of digits and to select the best
    route for the call depending on time of day and day
    of week.
    These tables are:
    3-Digit Area/Office Code Routing Table
    6-Digit Office Code Routing Table
    Exception Table
    Route List Table
    Insert/Delete Table
    Daily Start Time Table
    Weekday (Weekly) Schedule
    Toll Information TableA. LCR Operation
    The system first checks to see if the number dialed
    is more than two digits. If it is two digits or less, the
    call is processed according to instructions in the
    Exception Table. If the number is not found in the
    Exception Table, the call is denied.
    If the number is more than two digits, it goes to the
    3-Digit Table. If the first digit dialed is a 
    “1 I’ the
    leading 1 table will be checked with the following
    three digits. If the first digit dialed is not a 
    “l”, then
    the first three digits are checked against the 
    Non-Leading 1 
    3-Digit table. The first three digits (either
    office code or area code) are then checked to see if
    they are in the 3-Digit Table. If they are not found
    there, the call is not routed. If the digits are found in
    the 
    3-Digit Table, the system then checks for an
    entry to see if the 
    6-Digit Table must be referenced.
    If the g-Digit column is marked [yes] in the three digit
    table entry, the number is then checked in the 6-DigitTable.
    There are 20 
    6-Digit tables. Each 6-Digit table is
    programmed and becomes associated to a specific
    area code with a selected route. Office codes are
    entered into the 
    6-Digit table that will be routed to a
    specific route list table. This allows the system ad-
    ministrator to split area codes for routing to different
    lines connected to the system. This helps when
    Foreign Exchange lines (FX Lines), Banded WATS
    lines, or “Dedicated” Lines 
    (OPX’s from another
    system) are in use.If the office code is not found in the 6-Digit Table, the
    call is referred back to the 3-Digit Table for selecting
    a route list table. And then goes through the same
    procedures as described below.
    Before actually selecting a route list table, the num-
    ber is checked against the toll restriction tables
    (station COS). When LCR is enabled, only station
    Class of Service is referenced. CO line Class of
    Service is no longer applicable. All CO lines are
    considered Class of Service 1.
    If the call is not allowed through the toll restriction
    tables, the call is denied. If it is allowed, the call thengoes to the Route List Table as specified by either
    the 
    3-Digit or S-Digit table.
    The Time of day and Day of week is determined and
    the call is presented to the corresponding time periodroute within the specified route table. Each of the 16
    Route Tables contain four time sensitive routes.
    Issue 1, March 1994665-i 
    						
    							LEAST COST ROUTING (LCR) PROGRAMMINGSTARPLUS @ SPD 4696
    Digital Key Telephone SystemRoutes are determined by the time of day and day
    of week as specified in the Daily Start Time table andthe Weekly Schedule table.
    After the appropriate route is selected, LCR Class of
    Service becomes applicable. A station can use only
    those line groups programmed with a priority number
    equal to or higher than the station’s LCR Class of
    Service.
    If a line is not available in the first choice line group,
    the system advances to the next choice line group
    and searches for a free line. This process continues
    until an available line is found, or the last available
    line group is searched ,or until a line group is reachedwith a priority assignment lower than the station’s
    LCR Class of Service assignment.
    When a line is available the system will seize that
    line and wait for dial tone. Then before dialing, the
    system checks the Insert/Delete table for digits that
    should be deleted from the front of the number or
    digits that should be inserted either before or after
    the number dialed. Finally the system begins to dial
    the number out over the selected line. All of this
    analyzing and manipulation of the number takes only
    a fraction of a second from the time the station user
    begins to dial until the number is dialed out over the
    public network lines.
    If no lines are available in any of the CO line groups
    programmed for that route and allowed to that sta-
    tion, the call can be automatically queued on to the
    first choice (least costly) line group. If the user waits
    three seconds after dialing the number, they will hearconfirmation tone which indicates that an automatic
    LCR Queue Callback has been activated on the first
    choice line group. When a CO line becomes avail-
    able in the first choice line group the system will ring
    the calling station. When answered by the station the
    system will automatically seize the line and 
    redial thenumber.
    665-2Issue 1, March 1994 
    						
    							STARPLUS * SPD 4696
    Digital Key Telephone SystemLEAST COST ROUTING (LCR) PROGRAMMING
    SEARCH EXCEPTION
    TABLE FOR MATCHj  FOUND ’ROUTE ASSIGNED !FROM EXCEPTIONITABLE- 1.
    -.-I
    TI
    COMPARE 
    # DIALED IWITH STATION’SiDIALING PRIVILEGES !
    SYSTEM
    CLOCK
    YI  YES
    j NOT I
    SEARCH IFOUND&DIGITITABLE FOR
    MATCH
    7NOT’  LISTSELECTED FOR ’RESTRICTjROUTE FROM DAILYISTART TIME ANDI/  ‘NEEKLY SCHEDULE /YTABLES/!
    6-DIGITTABLE !1
    1  CO LINE SELECTED ;
    I
    FROM FIRSTIjAVAILABLETRUNK /GROUP IN LISTOF/
    //I
    ALL LINES/ROUTE ASSIGNED !
    1
     CALL IS QUEUED ON
    LEAST COSTLY
    GROUP IN LIST OF
    ROUTE ASSIGNED/
    0\CALL IS‘i(PROCESSED 1
    uFigure 665-l LCR 
    FIowchartIssue 1, March 1994
    665-3 
    						
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